quality circles for vikramshila students

8/11/2019 Quality Circles for Vikramshila Students

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Quality Circles

By Prof.D.V.Shirbhate


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What are Quality Circles

Voluntary group of persons

Meet on regular basisWork on similar tasks

Share area of responsibility

Solve problems related towork


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They operate on thebasic principle that

employee participation indecision making andproblem solving improvesthe quality of work.

www.vikramshiladarapur.org


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Characteristics of Quality Circles

Volunteers

Set Rules and PrioritiesDecision made by consensus

Organized approach toproblem solving


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Members of a circle need toreceive training

Support of senior managementrequired

Members need to be empowered


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History

Started in 1962 in Japan

Kaoru Ishikawa is the creator of

Quality Circles

Movement in Japan is coordinatedby Japanese Union of Scientistsand Engineers (JUSE)


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In India Quality Circles ispromoted by QCFI (QualityCircle Forum of India)

Adopt prevention procedures

rather than corrective measuresMinimize scrap and downtime

Improving quality - increaseproductivity, theory of TotalQuality Control (TQC)


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QC relies on visualrepresentations:

-scatter diagrams,-flow charts,

-cause & effect diagram etc

In U.S. it started in early1970s


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Aerospace manufacturer,

Lockheed visited Japaneseplants

15 QCs saved nearly $3 million

Ratio of savings to cost =

6:1


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Quality Assurance

Covers all activities from

design, development,production, installation,

servicing and documentation


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Includes regulation of qualityfor:

>Raw Material,

>Assemblies,

>Product,

>Components & other services

related to production.


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A Model of Quality Assuranceis PDCA also known asShewhart cycle

P Plan

D DoC Check

A - Act


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Failure Testing

The operation of a product until itfails by exposing to factors :

> Temperature

> Humidity> Vibration

Exposes to unanticipated weaknessis a product

This data used by engineers to

improve products


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Quality Circle Tools

Ishikawa Diagram - showshierarchies of causes contributingto a problem

Pareto Chart - analysesdifferent causes by frequencyto illustrate the vital cause

PDCA-Deming wheel - Plan, Do,Check, Act, as described by W.Edwards Deming
http://en.wikipedia.org/wiki/PDCAhttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/W._Edwards_Deminghttp://en.wikipedia.org/wiki/PDCA


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Fish Bone Diagram


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Benefits of QCs

Increased productivity Improved quality

Boost employee morale Enhances creativity

Improved teamwork Employee involvement


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Problems with QCs

Inadequate training Not entirely voluntary

Lack of Top Managementinterest Unsure of Purpose Decision making does notnecessarily take place


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Innovation and QCs (IQC)

Cross functional teams,members drawn from different

departments

IQC communication website-facilitates exchange ofexperiences & interact


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Impart new tools & techniques

through workshops & courses

Members can come fromsuppliers as well - wider scope

Leaders or mentor organizationhelping other organization


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quality circles for vikramshila students

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