quality improvement in long term care: appropriate...
TRANSCRIPT
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QUALITY IMPROVEMENT IN LONG TERM CARE:
APPROPRIATE USE OF ANTIPSYCHOTICS
Dr. Joy Masuhara
Older Adult Mental Health and Substance Use Service
Vancouver Coastal Health Community
Member, Frail Elder Care Committee – Vancouver Division of FP
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Disclosures
• None
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Objectives:
• Understand how collaborative quality improvement guided
care can improve long term care for residents and their
caregivers.
• Understand basic QI concepts
• Apply a simple step wise approach in managing
behavioral and psychological symptoms of dementia.
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2012
• In 2012, BC Ministry of Health released:
• Best Practice Guideline for Accommodating and
Managing Behavioural and Psychological Symptoms of
Dementia in Residential Care
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Recommendations:
• Non-pharmacological treatment is 1st line for BPSD
• Use antipsychotics only if BPSD severe
• Use antipsychotics carefully noting the limited efficacy and
potential risk
• Review use regularly and withdraw antipsychotics
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Other guidelines:
• Recommendations of the 4th Canadian Consensus Conference
on the Diagnosis and Treatment of Dementia (2012)
• APA Practice Guideline on the Use of Antipsychotics to Treat
Agitation or Psychosis in Patients with Dementia (2015)
• A Consensus Guideline for Antipsychotic Use for Dementia in
Care Homes (2015)
• Deprescribing Antipsychotics for Behavioural and
Psychological Symptoms of Dementia and Insomnia (2018)
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CIHI data: Potentially Inappropriate Use of
Antipsychotics in Long Term Care
• 2013/14
• Canada: 30.3%
• BC: 33.2%
• Alberta: 25.3%
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CIHI data: Potentially Inappropriate Use of
Antipsychotics in Long Term Care
• 2013/14
• Canada: 30.3%
• BC: 33.2%
• Alberta: 25.3%
• MY FACILITY: 40%
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Physician Quality Team VCH/PHC
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What is Quality Improvement?
• The systematic approach to making changes that
create better outcomes, experiences and processes
• In health care, QI is focused on achieving better
patient* outcomes and system performance*
IHI Quadruple Aimwww.ihi.org
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KEYS TO SUCCESS IN
QUALITY IMPROVEMENT
• Understanding the system in which we function
• Attending to the complexities of dealing
with people
• Continuously learning and developing
knowledge about how to make things better
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The Model for Improvement
Associates for Process Improvement
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Just enough data……
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PDSA CYCLE
(Adapted from Langley et al, 2009)
Determine what you want to learn and how
Test and measureCompare the prediction to the actual result
Determine next steps
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PDSA REALITY
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Opportunity
• VCH was rolling out PIECES training and the facility was
selected in the first round
• Timing completely coincided with our QI project
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P.I.E.C.E.S. Lite
BehaviourMonitoring
• Dementia Observation System
• ABC charting
3 Question Framework
• 1. What has changed?
• 2.What are the risks and possible causes? Use PIECES
• 3. What is the action?
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Dementia Observation System (DOS)
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Case Example 1
• Bob
• 82 yo widowed retired high school teacher, with a several
year history of progressive dementia, with quite severe
aphasia. Admitted from hospital on loxapine which was
used for delirium there. Used to live in his own apartment
prior to hospitalization, with lots of support from family.
• Staff brought him to attention as he was very responsive
with care, grabbing, hitting, swearing, requiring 3 person
assist
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Case Example 2
• Li
• 96 yo widowed Chinese speaking female with a several
year history of dementia. Had been admitted from home,
family sees daily. Currently on quetiapine regular and prn
as often wandering around SCU, spitting, yelling at her
image in the mirror of her bathroom, hoarding food in her
room, going into others rooms, often speaking in a loud
voice to others and staff.
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PDSA REALITY
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PDSA Cycle 1
• Plan: Meet with DOC, Medical Coordinator, Pharmacist.
Agreement that could try a reduction in antipsychotic use.
Reviewed the guidelines. Decided measurement monthly
of all residents on any antipsychotic prn, regular, or
regular and prn.
• Do: First intervention was to stop prn only antipsychotics
for those residents who hadn’t needed in 3 months or
more.
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PDSA Cycle 1
• Study: We took 4 people off antipsychotics, less than
what we hoped, but it was pretty easy (low hanging fruit).
• Act: What next? Assess those residents who are still on
antipsychotics but BPSD has largely settled. Attempt
withdrawal.
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PDSA Reality
• Opportunity: PIECES training for staff and adoption of
DOS behaviour monitoring tool
• Challenge: no regular review of data by team
• Cycle 2: monthly interdisciplinary rounds
• Challenge: not all staff trained, continuous education
needed and reinforcement of what had been learned
• Cycle 3: weekly Mental Health mini-rounds
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PDSA Reality
• Opportunity: GPA training and peer care aide mentor
• Challenge: care aides couldn’t leave floor to attend
rounds
• Cycle 4: weekly mini-rounds on the floors to include care
aides
• Challenge: evening staff not included in rounds
• Cycle 5: mini-rounds alternate each week am/pm
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The Model for Improvement
Associates for Process Improvement
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CIHI data: Potentially Inappropriate Use of
Antipsychotics in Long Term Care
• 2013/2014 2015/16
• Canada: 30.3% 23.9%
• BC: 33.2% 28.0%
• Alberta: 25.3% 18.1%
• MY FACILITY: 40% 7.2%
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How do we know a change is an improvement?
• No significant change in Aggressive Behaviour Scale
• No significant change in Worsening Behaviour or
Improving Behaviour
• In the first two years, only 2-3 residents restarted on
antipsychotics
• Trend towards lower % of persons whose ADL
performance worsened
• Trend in lower falls rate
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From the literature:
• HALT trial:
• No significant increase in restart of antipsychotics or other medications
• No change in BPSD
• Brodarty, H et al. J Am Med Directors Association 2018;19:592-600.
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• In those receiving antipsychotic review:
• 50% reduction in antipsychotic use, 30% reduction in
mortality
• But…..
• Decrease in quality of life, mitigated by person centred
social interaction
• Ballard et al. Int J Geriatr Psych 2017;32:1094-1103.
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Other outcomes
• Job satisfaction
• Improved teamwork
• Shift in culture
• Trust and confidence building
• Staff feeling heard
• Creativity and fun
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Lessons Learned
• Involve all team members including family
• Have a regular process of review
• Keep modifying, be creative and curious
• Have a good system of documenting behaviours
• Positive feedback to staff
• Listen to everyone’s ideas