quality improvement program: congestive heart failure care pathway… · 2019. 12. 18. ·...

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\ BACKGROUND LEARNING OBJECTIVES LITERATURE REVIEW ACKNOWLEDGMENT We would like to thank our Senior Care Services Leadership team, Medical Directors and colleagues for their contribution, support and guidance. BEST PRACTICES . Integrating IDT accountability to reduce hospitalizations, improve outcomes for CHF patients, and participant satisfaction. Gain an overview of evidence-based guidelines relating to an interdisciplinary approach to heart failure care. Determine the effectiveness of the CHF Care Pathway IDT Guide in slowing the progressive decline in cardiac function, improving symptoms, and long term survival. REFERENCES Patricia M. Davidson, RN, PhD1,2; Phillip J. Newton, RN, PhD2;Thitipong Tankumpuan, MSN1; G. Paull, RN, BN (Hons)2,3;and Cheryl Dennison- Himmelfarb, RN, PhD, Multidisciplinary Management of Chronic HeartFailure: Principles and Future Trends Selig SE, Levinger I et al. Exercise and Sports Science Australia Position Statement on exercise training and chronic heart failure. Journal of Science in Medicine and Sport 13 (2010) 288-294 Jillian P. Riley, Jayne Masters, Practical multidisciplinary approaches to heart failure management for improved patient outcome , 01 December 2016 Ballard DJ, et al. Impact of a standardized heart failure order set on mortality, readmission, and quality and costs of care. Int J Qual Health Care. 2010;22(6):437-444. The Program of All-Inclusive Care for the Elderly (PACE) is to provide holistic and comprehensive health care services for the aging population, thus, empowering older adults to stay in the community and maintain their independence at home. AltaMed Health Services has eight PACE sites to service older adults in Los Angeles County. Congestive Heart failure (CHF) is a complex, relapsing, and severe chronic disease. It causes multisystem dysfunction resulting in a high burden of morbidity, mortality, and healthcare costs. Thirty- two (32) percent of AltaMed participants have been diagnosed with CHF. Our data shows that .73% of hospitalizations in 2017 and .43% of hospitalizations in 2018 was due to exacerbation of the disease. An interdisciplinary team (IDT) disease management has evolved into consensus ‘best practice’ in the care of patients with CHF. It is considered the gold standard model for the delivery of CHF care. To shape effective interdisciplinary CHF services, it is crucial to understand the relevant evidence-based essential components of an IDT approach and how services might evolve. In an effort to improve functional status, reduce hospitalizations, optimize the quality of care and quality of life of PACE participants, AltaMed PACE is providing a wraparound IDT care approach for CHF Care participants. This individualized action plan allows participants to take specific measures to control of their disease and actively participate in their care. Post intervention provided to decreased in CHF hospitalization. CONCLUSIONS The prevalence of congestive heart failure (CHF) is increasing. Most patients with CHF are elderly, and CHF is the most common dismissal diagnosis in elderly hospitalized patients. Assessment and management of elderly patients are complicated by comorbidities, increased susceptibility to side effects and concerns about the appropriate use of costly and invasive procedures. This structured experience poster presentation illustrates how each IDT member views their role and how they contribute to caring for participants with CHF. Figure A indicates the number of participants with CHF diagnosis per PACE Provider. Participants with CHF are included in the High-Risk report. The purpose of the High-Risk report is to help us improve chronic disease management, and to quickly identify participants that need close follow up and routine monitoring. Figure B indicates the top 14 ER visits diagnosis from 2017-2019. The top 3 ER visits diagnosis from 2017-2019 are: Unspecified abdominal pain= 112, Chest pain= 68 and Shortness of breath= 51. Heart Failure had the lowest number. There were 7 ER visits diagnosis due to Heart Failure (2017-2 ER visits, 2018-5 ER visit and 2019-0). Figure C indicates the top 19 Admission diagnosis from 2017-2019. The top 3 Admission diagnosis from 2017-2019 are: Chest Pain(unspecified)= 130; Sepsis= 120; Pneumonia= 100. Heart Failure was at the top 13. There were 97 admissions due to Heart Failure (2017-39 Admissions, 2018-46 Admissions and 2019-12 Admissions). Figure D indicates the top 12 Readmission diagnosis from 2017-2019. The top 4 Readmission diagnosis are: Chest Pain(unspecified)= 21; Altered Mental Status= 17; Pneumonia= 16 and Sepsis= 16. Heart Failure ranked #6 on the list. There were 13 readmissions due to Heart failure (2017-0 Readmission, 2018- 12 Readmissions and 2019-1 Readmission). Results suggest that close monitoring and follow-up, Participant education/Self Management skills, IDT strategies, and best practices have been effective in maintaining low ER visit, Admission, and Readmission rates and improving health outcomes. Quality Improvement Program: Congestive Heart Failure Care Pathway: An Interdisciplinary Approach Sheilah Buenaventura, PT DPT CEEAA & Laura Briceno DNP RN Figure D: AltaMed PACE 2017-2019 Readmission Data Figure B: AltaMed PACE 2017-2019 Emergency Room (ER) Visits Data Figure C: AltaMed PACE 2017-2019 Admission Data Assessment and Monitoring of Disease-CHF CHF Action Plan Worksheet Care Coordination Four week Follow-up Medication Quality Improvement Partnership with Nursing & Pharmacists Participant Education IDT Approach Health Education Participant Self Management Skills CHF Workbook Sodium restriction, fluid monitoring and restriction cup IDT STRATEGIES OUTCOME DATA My Congestive Heart Failure (CHF) Self Management Workbook Participant education on Fluid Restriction CHF Care Pathway IDT Guide Figure A: High Risk participants with CHF diagnosis by Provider 59 27 37 32 64 92 81 48 32 54 69 26 30 31 34 20 38 27 48 0 10 20 30 40 50 60 70 80 90 100 Authors Population Interventions Outcome Davidson, Patricia M et. al CHF patients in older population CHF multidisciplinary management Improved health outcomes Decreased cost Enhanced patient experience Selig SE, Levinger I et al. Only patients with stable CHF Combination of low-to-moderate intensity aerobic (endurance) exercise on most days of the week and individually prescribed low-to- moderate intensity resistance (strength) training at least twice per week. Improved survival and quality of life Exercise training are important for improved outcomes. Jillian P., et al. With Acute CHF patients Multidisciplinary team delivery of patient education Post-discharge follow-up and long- term monitoring Improved co- ordination and continuity of care, Reduced healthcare utilization Ballard DJ, et al. CHF patients A standardized heart failure order set was developed internally (EMR) Reduce cost of care and increase adherence to evidence-based processes of care. 26 77 45 16 75 130 24 48 97 22 37 21 100 120 37 75 46 53 0 20 40 60 80 100 120 140 40 68 24 39 43 7 11 19 20 51 40 112 14 21 0 20 40 60 80 100 120 17 10 11 21 15 13 16 16 4 8 5 5 0 5 10 15 20 25

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  • \

    BACKGROUND

    LEARNING OBJECTIVES

    LITERATURE REVIEW

    ACKNOWLEDGMENTWe would like to thank our Senior Care Services Leadership team, MedicalDirectors and colleagues for their contribution, support and guidance.

    BEST PRACTICES

    .

    • Integrating IDT accountability to reduce hospitalizations, improve outcomes for CHF patients, and participant satisfaction.

    • Gain an overview of evidence-based guidelines relating to an interdisciplinary approach to heart failure care.

    • Determine the effectiveness of the CHF Care Pathway IDT Guide in slowing the progressive decline in cardiac function, improving symptoms, and long term survival.

    REFERENCES• Patricia M. Davidson, RN, PhD1,2; Phillip J. Newton, RN, PhD2;Thitipong Tankumpuan, MSN1; G. Paull, RN, BN (Hons)2,3;and Cheryl Dennison-

    Himmelfarb, RN, PhD, Multidisciplinary Management of Chronic HeartFailure: Principles and Future Trends

    • Selig SE, Levinger I et al. Exercise and Sports Science Australia Position Statement on exercise training and chronic heart failure. Journal of Science in Medicine and Sport 13 (2010) 288-294

    • Jillian P. Riley, Jayne Masters, Practical multidisciplinary approaches to heart failure management for improved patient outcome , 01 December 2016

    • Ballard DJ, et al. Impact of a standardized heart failure order set on mortality, readmission, and quality and costs of care. Int J Qual Health Care. 2010;22(6):437-444.

    ▪ The Program of All-Inclusive Care for the Elderly (PACE) is to provide holistic and comprehensive health care services for the aging population, thus, empowering older adults to stay in the community and maintain their independence at home. AltaMed Health Services has eight PACE sites to service older adults in Los Angeles County.

    ▪ Congestive Heart failure (CHF) is a complex, relapsing, and severe chronic disease. It causes multisystem dysfunction resulting in a high burden of morbidity, mortality, and healthcare costs. Thirty- two (32) percent of AltaMed participants have been diagnosed with CHF. Our data shows that .73% of hospitalizations in 2017 and .43% of hospitalizations in 2018 was due to exacerbation of the disease.

    ▪ An interdisciplinary team (IDT) disease management has evolved into consensus ‘best practice’ in the care of patients with CHF. It is considered the gold standard model for the delivery of CHF care. To shape effective interdisciplinary CHF services, it is crucial to understand the relevant evidence-based essential components of an IDT approach and how services might evolve.

    ▪ In an effort to improve functional status, reduce hospitalizations, optimize the quality of care and quality of life of PACE participants, AltaMed PACE is providing a wraparound IDT care approach for CHF Care participants. This individualized action plan allows participants to take specific measures to control of their disease and actively participate in their care. Post intervention provided to decreased in CHF hospitalization.

    CONCLUSIONS▪ The prevalence of congestive heart failure (CHF) is increasing. Most patients with

    CHF are elderly, and CHF is the most common dismissal diagnosis in elderly hospitalized patients. Assessment and management of elderly patients are complicated by comorbidities, increased susceptibility to side effects and concerns about the appropriate use of costly and invasive procedures.

    ▪ This structured experience poster presentation illustrates how each IDT member views their role and how they contribute to caring for participants with CHF.

    ▪ Figure A indicates the number of participants with CHF diagnosis per PACE Provider. Participants with CHF are included in the High-Risk report. The purpose of the High-Risk report is to help us improve chronic disease management, and to quickly identify participants that need close follow up and routine monitoring.

    ▪ Figure B indicates the top 14 ER visits diagnosis from 2017-2019. The top 3 ER visits diagnosis from 2017-2019 are: Unspecified abdominal pain= 112, Chest pain= 68 and Shortness of breath= 51. Heart Failure had the lowest number. There were 7 ER visits diagnosis due to Heart Failure (2017-2 ER visits, 2018-5 ER visit and 2019-0).

    ▪ Figure C indicates the top 19 Admission diagnosis from 2017-2019. The top 3 Admission diagnosis from 2017-2019 are: Chest Pain(unspecified)= 130; Sepsis= 120; Pneumonia= 100. Heart Failure was at the top 13. There were 97 admissions due to Heart Failure (2017-39 Admissions, 2018-46 Admissions and 2019-12 Admissions).

    ▪ Figure D indicates the top 12 Readmission diagnosis from 2017-2019. The top 4 Readmission diagnosis are: Chest Pain(unspecified)= 21; Altered Mental Status= 17; Pneumonia= 16 and Sepsis= 16. Heart Failure ranked #6 on the list. There were 13 readmissions due to Heart failure (2017-0 Readmission, 2018- 12 Readmissions and 2019-1 Readmission).

    ▪ Results suggest that close monitoring and follow-up, Participant education/Self Management skills, IDT strategies, and best practices have been effective in maintaining low ER visit, Admission, and Readmission rates and improving health outcomes.

    Quality Improvement Program: Congestive Heart Failure Care Pathway: An Interdisciplinary Approach

    Sheilah Buenaventura, PT DPT CEEAA & Laura Briceno DNP RN

    Figure D: AltaMed PACE 2017-2019 Readmission Data

    Figure B: AltaMed PACE 2017-2019 Emergency Room (ER) Visits Data

    Figure C: AltaMed PACE 2017-2019 Admission Data

    Assessment and Monitoring of Disease-CHF• CHF Action Plan Worksheet

    • Care Coordination• Four week Follow-up

    Medication Quality Improvement• Partnership with Nursing &

    Pharmacists

    Participant Education• IDT Approach

    • Health Education

    Participant Self Management Skills• CHF Workbook

    • Sodium restriction, fluid monitoring and restriction cup

    IDT STRATEGIES

    OUTCOME DATA

    My Congestive Heart Failure (CHF) Self Management Workbook

    Participant education on Fluid Restriction

    CHF Care Pathway IDT Guide

    Figure A: High Risk participants with CHF diagnosis by Provider

    59

    2737

    32

    64

    9281

    48

    32

    54

    69

    26 3031 34

    20

    3827

    48

    0102030405060708090

    100

    Authors Population Interventions Outcome

    Davidson, Patricia M et. al CHF patients in older population

    CHF multidisciplinary management • Improved health outcomes

    • Decreased cost• Enhanced patient

    experienceSelig SE, Levinger I et al. Only patients

    with stable CHFCombination of low-to-moderate intensity aerobic (endurance) exercise on most days of the week and individually prescribed low-to-moderate intensity resistance (strength) training at least twice per week.

    • Improved survival and quality of life

    • Exercise training are important for improved outcomes.

    Jillian P., et al. With Acute CHF patients

    Multidisciplinary team delivery of patient educationPost-discharge follow-up and long-term monitoring

    • Improved co-ordination and continuity of care, Reduced healthcare utilization

    Ballard DJ, et al. CHF patients A standardized heart failure order set was developed internally (EMR)

    • Reduce cost of care and increase adherence to evidence-based processes of care.

    26

    77

    45

    16

    75

    130

    2448

    97

    2237

    21

    100120

    37

    75

    46 53

    020406080

    100120140

    40

    68

    2439 43

    7 1119 20

    5140

    112

    14 21

    0

    20

    40

    60

    80

    100

    120

    17

    10 11

    21

    1513

    16 16

    48

    5 5

    0

    5

    10

    15

    20

    25

    Slide Number 1