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Page 1: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

partners in talent mobility

randstad risesmart.

Page 2: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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agenda.

© Randstad RiseSmart 2

welcome

introduction

high level program overview

technology overview

executive offerings overview

q & a

Page 3: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 3

changing

the game.

Page 4: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 4

randstad

• 670,000+ people in placement everyday• 262,000+ permanent placements in 2018• 4,750 branches in 39 countries• 30,000 staff globally

randstad risesmart

• top 3 global talent mobility firm• fastest-growing in the industry• innovation leader• contemporary model• most awarded• acquired by Randstad in 2015

integrated talent mobility solutions.

contingent hiring

permanent placement

career development

redeployment

outplacement

about randstad risesmart.

Page 5: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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about randstad risesmart.global talent mobility leader

3,000+

global clients

82

net promoter score

100+

countries

40+

industry segments

transforming the industry with tech-and-touch delivery that drives best-in-class experience and results.

our solutions

career development

redeploymentoutplacement

from beginningto beginning

5|© Randstad RiseSmart

Page 6: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 6

the participant experience.the randstad risesmart difference

6© Randstad RiseSmart |

Randstad RiseSmart brings new age thinking and contemporary practices to bear during a very important and critical time.

— Michael A., Randstad RiseSmart customer

we surround each participant with a dedicated team

job concierge

branding expert

career coach

industry-leadingtechnology platform

6|© Randstad RiseSmart

bigger impact:• brand protection• measurable ROI• customized engagement tools to expedite participant

enrollment• individualized, results-based services• real-time analytics and benchmarking tools, ensuring

transparency• strategic business reviews to discuss performance

and drive program evolution

Page 7: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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a culture of innovation.

• dedicated in-house product development

• randstad risesmart labs team• randstad innovation fund• current focus areas

• reskilling and future of work • talent marketability• learning recommendations

Page 8: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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disrupting the industry.

our scalable model disrupted the traditional providers with a more contemporary approach delivering WOW experiences and outcomes .

8|© Randstad RiseSmart

Page 9: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 9

experience wow.

the R factor.

dedicated job conciergehandpicked jobs

dedicated branding expertno templates, no shortcuts

unlimited coachingdrives faster landings

99% overall satisfaction rating by participants

it’s inour DNA

a mindset

ofabunda

nce

commitment

to excellen

ce

deliveredwith

passion

Page 10: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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industry recognition.

stevie’s american business awardsfor outstanding performances in the workplace (2017)

HR executive’s HR product of the yearfor innovation, ease of use, and value-added to HR (2017)

stevie’s international business awards - silver for global outplacement solutions (2017)

fortune’sgreat places to workfor best small & medium workplaces (2017)

bay area news group’stop workplaces in the bay areafor one of the top workplaces in the bay area (2018)

fortune’sgreat places to workfor best place to work in the bay area (2018)

brandon hall excellence in tech for “best advance in unique HR technology” (2018)

HR excellence awardfor best career transition company (2018)

four golden bridge awardsbest new product (2019)technology innovation (2017)company of the year (2016)

innovation: technology: people:

Page 11: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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participant

experience.

Page 12: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 12

the participant experience.

• best-in-industry experience

• robust, customized 1:1 support for all career levels and path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move

• outplacement experts with extensive knowledge of the industry and job market that helps participants land the right jobs, faster

• person-centric to ensure full participant engagement and satisfaction

• focus on the experience and the outcome

Page 13: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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high-touch support.

13© Randstad RiseSmart

• source handpicked job leads based on individual requirements

• customized research to help with interviews

• network with additional, sourced contacts

job concierge

• millions of searchable jobs, with 24/7 access to Spotlight™

• instant coach messaging

• job networking teams

• access to Randstad recruiters

• on-demand assessments

technology & resources

professional branding

• certified professional resume writers

• LinkedIn/social media critiques

• portfolio review and creation for media & entertainment industry participants

• matched based on functional expertise

• career path conversations

• job search strategy

• networking guidance

• interview coaching

• self-scheduling coach meetings

career coaching

13|© Randstad RiseSmart

Page 14: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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participant experience – demo.

Page 15: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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HR

experience.

Page 16: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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the HR experience.

• implementation and project planning

• best practices, industry intel and expertise

• HR support

• complete transparency

• reporting and trend analysis

• continuous process improvements

• ongoing communications

• quarterly and annual business reviews

Always focused and finds ways to assist, no matter the strange requests. The value included in the packages offered by Randstad RiseSmart is important to us, you do great things.

christie smith, HR global program manager

Page 17: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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support & implementation.

HR leader & manager support

• implementation, advance planning

• communication strategy

• change management consulting

• proactive redeployment planning

• reporting and trend analysis

• continuous process improvements

© Randstad RiseSmart 171717|© Randstad RiseSmart

step 1align stakeholders

3-step implementation approach

step 2onboarding and training

step 3begin support transitioning employees

ongoing account management support and program reviews

Always focused and finds ways to assist, no matter the strange requests. The value included in the packages offered by Randstad RiseSmart is important to us, you do great things.

– christie smith, HR global program manager

Page 18: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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on-site support for managers and employees.

notification support• onsite manager notification training• onsite notification support• orientations (in-person, via webinar, and recorded)• detailed program brochures for employee packets• customized engagement microsite• outreach support

• job search success• creating a resume that sells• interviewing: insider tips and strategies• the power of personal branding• leveraging LinkedIn• networking: the hidden job market• reimagining retirement

workshops for employees

• manager notification training• resilience in your teams during

times of change for managers• personal resilience for career success• redeployment ABC’s

workshops for managers

Page 19: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

© Randstad RiseSmart | 19

HR experience – demo.

Page 20: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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reporting and billing capabilities.

clear line of sight into performance and results

• identify key metrics and billing requirements for clients

• determine SLAs and success measures

• develop reports and invoices customized to your needs

• prepare specialized reports as requested for your key stakeholders

• provide secure, transparent, real-time online access to your data 24/7

- and/or –

• deliver customized reporting to you regularly

• analyze the data in detail to identify trends and ensure milestones achieved

• share the results during quarterly and annual partner reviews

• provide proactive insights and best practices that add value

• use the data and trends to recommend enhancements and potential cost savings for you

discovery

customization

reporting on your schedule

detailed analysis

partnership

Page 21: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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3-step implementation approach.

1

• identify primary contacts• develop implementation,

comms plan• kickoff discussion

2

• design onboarding schedule, documentation and communications

• provide training to HR• provide access to RiseSmart

Insight reporting

3

• begin support transitioning employees

• ongoing program reviews begin

ongoing account management

Page 22: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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consistent delivery.

team of 3 delivery in local

language

materials in local

language

local market experts

Page 23: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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support in all of your key locations.with unmatched experience and outcomeslocal, consistent deliveryAmericas United States | Argentina | Brazil | Canada | Chile | Columbia | Ecuador | Mexico | Panama | Peru | Uruguay

APAC Australia | China | India | Indonesia | Japan | Malaysia | New Zealand | Philippines | Singapore | South Korea | Taiwan | Thailand

Europe, Middle East, and Africa Czech Republic | Denmark | Egypt | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Israel | Italy | Latvia | Lithuania | Netherlands | Poland | Romania | Russia | Serbia | Slovenia | Spain | Sweden | U.A.E | United Kingdom | Ukraine

Page 24: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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our touch and tech solution.

for participants:randstad risesmart

spotlight™

for HR:randstad risesmart insight™

for service teams:randstad risesmart torch™

redeploymentFind new roles for existing employees within an organization.

career developmentCreate a culture of mobility from day one through learning, reskilling and upskilling.

outplacementNavigate participants to new opportunities outside of the organization.

Page 25: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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randstad risesmart

programs.

Page 26: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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essentials, professional & premier offerings.for individual contributors, managers and leaders

26© Randstad RiseSmart

Key tools, coaching and guidance needed to quickly land in today’s job market.

essentialshourly and entry-level employees

Targeted for seasoned professionals to solidify their personal brand, identify different career paths, and uncover new opportunities with an experienced coach.

professionalmid-level and managerial employees

Tailored to business leaders with specialized branding and career resources including peer networking, guided by a senior career coach.

premier director- to VP-level leaders

unlimited coaching for all.

Page 27: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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participant feedback.

© Randstad RiseSmart 27

My scheduled meeting with my career coach and the webinars forces me to stick to a schedule and to plan my activities for the week. My career coach is very attentive, listens and makes me feel significant and shows she has a genuine interest in me as a whole being and not a just a number. The webinars cleared and confirmed my opinions on recruiters or employment agencies, also educated me on the proper social etiquette. — LG

I had been out of the job market for ten years. Things have changed greatly since that time. Randstad RiseSmart helped me to learn the ways of job searching in these times. Helen did a great job in preparing me to search for jobs, interviews, working with LinkedIn, and using your website to my advantage. She had a great attitude and was sincere. — GC

Having a personalized coach that connects with you each week is particularly valuable. It helps give consistency to your search and caters to individual needs. — BL

I appreciated the speed and ability of the resume drafting service, but by far the most useful to me was the coach... She was smart, articulate, and provided significant value to me in the transition. — WDE

Page 28: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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essentials, professional & premier offerings.for individual contributors, professionals and managers

• unlimited, 1:1 transition coach support for job search strategy, interview preparation, and more

• new resume and cover letter from dedicated resume writer matched by industry and specialty

• job concierge service to turbo-charge the job search process with best-fit jobs

• unlimited access to technology portal including customized career content

• mastermind groups • expert-led webinar series• video interviewing prep• lifetime alumni services

professionalexperienced professionals

• unlimited, 1:1 executive career coaching

• custom executive resume, cover letter and thank you letter written by an executive resume writer

• executive & social media bios incl. tailored LinkedIn and online reputation management coaching

• unlimited access to technology portal including customized executive career content

• executive assessments • executive networking support• executive mastermind groups• custom networking cards• expert-led executive webinar series• lifetime alumni services

premier director- to VP-level executives

• 1:1 transition coach support• resume & cover letter • job concierge service to

turbo-charge the job search process with best-fit jobs

• unlimited access to technology portal including branding tools, job search organizer, and customized career content

• bi-weekly group coaching calls• unlimited contact with coach • expert-led webinar series• lifetime alumni services

essentialshourly and entry-level employees

Page 29: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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essentials offering for hourly and entry-level employees.meeting the unique needs of hourly and non-exempt employees in transition

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Key tools, coaching and guidance needed to quickly land in today’s job market.

essentials programhourly and entry-level employees

• access to 1:1 career coaching (4 sessions)

• job search success workshop and bi-weekly group coaching calls (to supplement limited individual coaching)

• resume review & tailoring by certified branding expert

• support for all career paths (creative retirement, entrepreneurship, gig economy, consulting, and career change)

• interview, networking, and negotiation training including recorded interview practice sessions

• virtual career fairs

• personalized job leads delivered by a job concierge expert

• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform

• ongoing live and recorded webinar series

• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review

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professional offering for experienced professionals.meeting the unique needs of professionals, managers, and senior managers

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Targeted for seasoned professionals to solidify their personal brand, identify different career paths, and uncover new opportunities with an experienced coach.

professional programexperienced professionals

• unlimited access to 1:1 coaching via a dedicated career coach

• custom resume and social networking bio written by a certified resume writer

• interview, networking, and negotiation training including recorded interview practice sessions

• mastermind networking groups

• 360 reference feedback software with customer reports

• virtual career fairs

• personalized job leads delivered by a job concierge expert

• in depth target company research reports, suggested target company list, recruiter contact list, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports

• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform

• ongoing live and recorded webinar series

• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review

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premier offering for director- to VP-level leaders.meeting the unique needs of executives in transition

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Tailored to business leaders with specialized branding and career resources including peer networking, guided by a senior career coach.

premier programdirector- to VP-level leaders

• full-service program with senior career coach

• unlimited access to 1:1 coaching via a dedicated senior career coach

• custom resume and social networking bio written by a certified branding expert

• interview, networking, and negotiation training including recorded interview practice sessions

• mastermind executive networking groups

• 360 reference feedback software with customer reports

• virtual career fairs

• personalized job leads delivered by a job concierge expert

• in depth target company research reports, suggested target company list, recruiter contact list, Morningstar™ investment detail report, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports, and Checkster™ multi-rater reference reports

• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform

• ongoing live and recorded webinar series

• onboarding coaching and guaranteed re-entry (within the first 2 months)

• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review

Page 32: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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elite offering for executives.meeting the unique needs of senior executives and C-suite in transition

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A tailored, intelligent, and action-focused program, designed for leaders at the highest levels.

elite programEVP, SVP, and C-level executives

• unlimited access to senior executive career coach and executive relationship manager throughout program

• personal administrative support throughout the program via a dedicated executive relationship manger

• financial planning assistance via a certified financial planner

• in depth target company research reports, suggested target company list, recruiter contact list, Morningstar™ investment detail report, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports, and Checkster™ multi-rater reference reports

• peer mastermind group sessions

• full suite of coach-administered assessments including 360 Assessment Suite, Myers Briggs, WorkPlace Big Five, FIRO-B, Strong, EQ-I 2.0, MSCEIT, HBDI, and PSI

• personal introductions to our executive recruiter network including business leaders within Randstad

• access to Executive Advisory Board comprised of entrepreneurs, VC funding specialists, compensation specialists, startup specialists and executives with industry expertise

• image consulting, executive presence coaching and etiquette training

• personalized marketing services – networking profiles, resume distribution, business cards

• executive interview preparation including meal interview training, interview PowerPoint presentation support, and research support

• spousal/partner transition support – personalized essentials program for each spouse/partner

• new role assimilation coaching and guaranteed re-entry

• ongoing personalized alumni and networking support after program completion

Page 33: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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alumni program.

Spotlight™ platform access for life

annual resume review or career strategy call

ongoing access to job connections

career development content

LinkedIn alumni group

once a VIP, always a VIP

Page 34: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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mapping

talent.

Page 35: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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end-to-end talent mobility.

career development

outplacement

redeployment

excel in current role and empower development

successful redeployment within organisation

smooth transition to a new role outside of the organisation

Page 36: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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97%

case study.global manufacturing firm

satisfaction score

54 days to redeploy

90% engagement rate

33% redeployment rate

resultssituation

A 125K employee global manufacturing firm needed to manage mobility within their company more efficiently and effectively. Randstad RiseSmart reimagined their Excel spreadsheet redeployment process and created a custom phased program to help employees discover their possible career paths, match them to open internal roles, and successfully interview for these opportunities.

When you look at the benefits to the company, Randstad RiseSmart reduces the financial burden, reduces liability, and is hugely engaging to the employee.

HR manager

Page 37: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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why randstad risesmart.it’s time to demand more from your outplacement provider

• experience and knowledge in different sectors

• leading edge touch-and-tech • team of 3 experts and 3x more time with a

coach• real-time, transparent data 24/7 • experience and outcomes• fastest-growing, outpacing the industry

Page 38: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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the benefits of using risesmart plattformfor outplacement, career development, redeployment

employee benefits

- seize the opportunity to upskills IT skills

- navigate by a new career path alongside a team of 3 professionals

- re-evaluate all kind of skills (soft/hard) through numerous of tests

- redefine your personal AND employee branding with the guidance of a branding expert

- outplacement: get help in setting a totally customized strategy to land a new job

employer benefits

- employer branding- corporate social

responsibility- innovative methods to keep

up with market trends & needs

- tangible results: keep track of your employees’ activities

- upskill staff - create a new career path

for the employees- lead by example: remote

working has come to stay- outplacement: turn a

negative experience into a scenario full of possibilities

Page 39: randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move • outplacement experts with

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questions

and answers.