randstad risesmart. · path, non exempt to senior executive - find a similar job quickly, career...
TRANSCRIPT
partners in talent mobility
randstad risesmart.
|
agenda.
© Randstad RiseSmart 2
welcome
introduction
high level program overview
technology overview
executive offerings overview
q & a
© Randstad RiseSmart | 3
changing
the game.
© Randstad RiseSmart | 4
randstad
• 670,000+ people in placement everyday• 262,000+ permanent placements in 2018• 4,750 branches in 39 countries• 30,000 staff globally
randstad risesmart
• top 3 global talent mobility firm• fastest-growing in the industry• innovation leader• contemporary model• most awarded• acquired by Randstad in 2015
integrated talent mobility solutions.
contingent hiring
permanent placement
career development
redeployment
outplacement
about randstad risesmart.
|
about randstad risesmart.global talent mobility leader
3,000+
global clients
82
net promoter score
100+
countries
40+
industry segments
transforming the industry with tech-and-touch delivery that drives best-in-class experience and results.
our solutions
career development
redeploymentoutplacement
from beginningto beginning
5|© Randstad RiseSmart
© Randstad RiseSmart | 6
the participant experience.the randstad risesmart difference
6© Randstad RiseSmart |
Randstad RiseSmart brings new age thinking and contemporary practices to bear during a very important and critical time.
— Michael A., Randstad RiseSmart customer
we surround each participant with a dedicated team
job concierge
branding expert
career coach
industry-leadingtechnology platform
6|© Randstad RiseSmart
bigger impact:• brand protection• measurable ROI• customized engagement tools to expedite participant
enrollment• individualized, results-based services• real-time analytics and benchmarking tools, ensuring
transparency• strategic business reviews to discuss performance
and drive program evolution
© Randstad RiseSmart | 7
a culture of innovation.
• dedicated in-house product development
• randstad risesmart labs team• randstad innovation fund• current focus areas
• reskilling and future of work • talent marketability• learning recommendations
© Randstad RiseSmart | 8
disrupting the industry.
our scalable model disrupted the traditional providers with a more contemporary approach delivering WOW experiences and outcomes .
8|© Randstad RiseSmart
© Randstad RiseSmart | 9
experience wow.
the R factor.
dedicated job conciergehandpicked jobs
dedicated branding expertno templates, no shortcuts
unlimited coachingdrives faster landings
99% overall satisfaction rating by participants
it’s inour DNA
a mindset
ofabunda
nce
commitment
to excellen
ce
deliveredwith
passion
© Randstad RiseSmart | 10
industry recognition.
stevie’s american business awardsfor outstanding performances in the workplace (2017)
HR executive’s HR product of the yearfor innovation, ease of use, and value-added to HR (2017)
stevie’s international business awards - silver for global outplacement solutions (2017)
fortune’sgreat places to workfor best small & medium workplaces (2017)
bay area news group’stop workplaces in the bay areafor one of the top workplaces in the bay area (2018)
fortune’sgreat places to workfor best place to work in the bay area (2018)
brandon hall excellence in tech for “best advance in unique HR technology” (2018)
HR excellence awardfor best career transition company (2018)
four golden bridge awardsbest new product (2019)technology innovation (2017)company of the year (2016)
innovation: technology: people:
© Randstad RiseSmart | 11
participant
experience.
© Randstad RiseSmart | 12
the participant experience.
• best-in-industry experience
• robust, customized 1:1 support for all career levels and path, non exempt to senior executive - find a similar job quickly, career change, retirement, gig economy, strategic career move
• outplacement experts with extensive knowledge of the industry and job market that helps participants land the right jobs, faster
• person-centric to ensure full participant engagement and satisfaction
• focus on the experience and the outcome
© Randstad RiseSmart | 13
high-touch support.
13© Randstad RiseSmart
• source handpicked job leads based on individual requirements
• customized research to help with interviews
• network with additional, sourced contacts
job concierge
• millions of searchable jobs, with 24/7 access to Spotlight™
• instant coach messaging
• job networking teams
• access to Randstad recruiters
• on-demand assessments
technology & resources
professional branding
• certified professional resume writers
• LinkedIn/social media critiques
• portfolio review and creation for media & entertainment industry participants
• matched based on functional expertise
• career path conversations
• job search strategy
• networking guidance
• interview coaching
• self-scheduling coach meetings
career coaching
13|© Randstad RiseSmart
© Randstad RiseSmart | 14
participant experience – demo.
© Randstad RiseSmart | 15
HR
experience.
© Randstad RiseSmart | 16
the HR experience.
• implementation and project planning
• best practices, industry intel and expertise
• HR support
• complete transparency
• reporting and trend analysis
• continuous process improvements
• ongoing communications
• quarterly and annual business reviews
Always focused and finds ways to assist, no matter the strange requests. The value included in the packages offered by Randstad RiseSmart is important to us, you do great things.
christie smith, HR global program manager
© Randstad RiseSmart | 17
support & implementation.
HR leader & manager support
• implementation, advance planning
• communication strategy
• change management consulting
• proactive redeployment planning
• reporting and trend analysis
• continuous process improvements
© Randstad RiseSmart 171717|© Randstad RiseSmart
step 1align stakeholders
3-step implementation approach
step 2onboarding and training
step 3begin support transitioning employees
ongoing account management support and program reviews
Always focused and finds ways to assist, no matter the strange requests. The value included in the packages offered by Randstad RiseSmart is important to us, you do great things.
– christie smith, HR global program manager
© Randstad RiseSmart | 18
on-site support for managers and employees.
notification support• onsite manager notification training• onsite notification support• orientations (in-person, via webinar, and recorded)• detailed program brochures for employee packets• customized engagement microsite• outreach support
• job search success• creating a resume that sells• interviewing: insider tips and strategies• the power of personal branding• leveraging LinkedIn• networking: the hidden job market• reimagining retirement
workshops for employees
• manager notification training• resilience in your teams during
times of change for managers• personal resilience for career success• redeployment ABC’s
workshops for managers
© Randstad RiseSmart | 19
HR experience – demo.
© Randstad RiseSmart | 20
reporting and billing capabilities.
clear line of sight into performance and results
• identify key metrics and billing requirements for clients
• determine SLAs and success measures
• develop reports and invoices customized to your needs
• prepare specialized reports as requested for your key stakeholders
• provide secure, transparent, real-time online access to your data 24/7
- and/or –
• deliver customized reporting to you regularly
• analyze the data in detail to identify trends and ensure milestones achieved
• share the results during quarterly and annual partner reviews
• provide proactive insights and best practices that add value
• use the data and trends to recommend enhancements and potential cost savings for you
discovery
customization
reporting on your schedule
detailed analysis
partnership
© Randstad RiseSmart | 21
3-step implementation approach.
1
• identify primary contacts• develop implementation,
comms plan• kickoff discussion
2
• design onboarding schedule, documentation and communications
• provide training to HR• provide access to RiseSmart
Insight reporting
3
• begin support transitioning employees
• ongoing program reviews begin
ongoing account management
© Randstad RiseSmart | 22
consistent delivery.
team of 3 delivery in local
language
materials in local
language
local market experts
© Randstad RiseSmart | 23
support in all of your key locations.with unmatched experience and outcomeslocal, consistent deliveryAmericas United States | Argentina | Brazil | Canada | Chile | Columbia | Ecuador | Mexico | Panama | Peru | Uruguay
APAC Australia | China | India | Indonesia | Japan | Malaysia | New Zealand | Philippines | Singapore | South Korea | Taiwan | Thailand
Europe, Middle East, and Africa Czech Republic | Denmark | Egypt | Estonia | Finland | France | Germany | Greece | Hungary | Ireland | Israel | Italy | Latvia | Lithuania | Netherlands | Poland | Romania | Russia | Serbia | Slovenia | Spain | Sweden | U.A.E | United Kingdom | Ukraine
© Randstad RiseSmart | 24
our touch and tech solution.
for participants:randstad risesmart
spotlight™
for HR:randstad risesmart insight™
for service teams:randstad risesmart torch™
redeploymentFind new roles for existing employees within an organization.
career developmentCreate a culture of mobility from day one through learning, reskilling and upskilling.
outplacementNavigate participants to new opportunities outside of the organization.
© Randstad RiseSmart | 25
randstad risesmart
programs.
|
essentials, professional & premier offerings.for individual contributors, managers and leaders
26© Randstad RiseSmart
Key tools, coaching and guidance needed to quickly land in today’s job market.
essentialshourly and entry-level employees
Targeted for seasoned professionals to solidify their personal brand, identify different career paths, and uncover new opportunities with an experienced coach.
professionalmid-level and managerial employees
Tailored to business leaders with specialized branding and career resources including peer networking, guided by a senior career coach.
premier director- to VP-level leaders
unlimited coaching for all.
|
participant feedback.
© Randstad RiseSmart 27
My scheduled meeting with my career coach and the webinars forces me to stick to a schedule and to plan my activities for the week. My career coach is very attentive, listens and makes me feel significant and shows she has a genuine interest in me as a whole being and not a just a number. The webinars cleared and confirmed my opinions on recruiters or employment agencies, also educated me on the proper social etiquette. — LG
I had been out of the job market for ten years. Things have changed greatly since that time. Randstad RiseSmart helped me to learn the ways of job searching in these times. Helen did a great job in preparing me to search for jobs, interviews, working with LinkedIn, and using your website to my advantage. She had a great attitude and was sincere. — GC
Having a personalized coach that connects with you each week is particularly valuable. It helps give consistency to your search and caters to individual needs. — BL
I appreciated the speed and ability of the resume drafting service, but by far the most useful to me was the coach... She was smart, articulate, and provided significant value to me in the transition. — WDE
© Randstad RiseSmart | 28
essentials, professional & premier offerings.for individual contributors, professionals and managers
• unlimited, 1:1 transition coach support for job search strategy, interview preparation, and more
• new resume and cover letter from dedicated resume writer matched by industry and specialty
• job concierge service to turbo-charge the job search process with best-fit jobs
• unlimited access to technology portal including customized career content
• mastermind groups • expert-led webinar series• video interviewing prep• lifetime alumni services
professionalexperienced professionals
• unlimited, 1:1 executive career coaching
• custom executive resume, cover letter and thank you letter written by an executive resume writer
• executive & social media bios incl. tailored LinkedIn and online reputation management coaching
• unlimited access to technology portal including customized executive career content
• executive assessments • executive networking support• executive mastermind groups• custom networking cards• expert-led executive webinar series• lifetime alumni services
premier director- to VP-level executives
• 1:1 transition coach support• resume & cover letter • job concierge service to
turbo-charge the job search process with best-fit jobs
• unlimited access to technology portal including branding tools, job search organizer, and customized career content
• bi-weekly group coaching calls• unlimited contact with coach • expert-led webinar series• lifetime alumni services
essentialshourly and entry-level employees
© Randstad RiseSmart | 29
essentials offering for hourly and entry-level employees.meeting the unique needs of hourly and non-exempt employees in transition
29
Key tools, coaching and guidance needed to quickly land in today’s job market.
essentials programhourly and entry-level employees
• access to 1:1 career coaching (4 sessions)
• job search success workshop and bi-weekly group coaching calls (to supplement limited individual coaching)
• resume review & tailoring by certified branding expert
• support for all career paths (creative retirement, entrepreneurship, gig economy, consulting, and career change)
• interview, networking, and negotiation training including recorded interview practice sessions
• virtual career fairs
• personalized job leads delivered by a job concierge expert
• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform
• ongoing live and recorded webinar series
• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review
© Randstad RiseSmart | 30
professional offering for experienced professionals.meeting the unique needs of professionals, managers, and senior managers
30
Targeted for seasoned professionals to solidify their personal brand, identify different career paths, and uncover new opportunities with an experienced coach.
professional programexperienced professionals
• unlimited access to 1:1 coaching via a dedicated career coach
• custom resume and social networking bio written by a certified resume writer
• interview, networking, and negotiation training including recorded interview practice sessions
• mastermind networking groups
• 360 reference feedback software with customer reports
• virtual career fairs
• personalized job leads delivered by a job concierge expert
• in depth target company research reports, suggested target company list, recruiter contact list, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports
• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform
• ongoing live and recorded webinar series
• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review
|
premier offering for director- to VP-level leaders.meeting the unique needs of executives in transition
31
Tailored to business leaders with specialized branding and career resources including peer networking, guided by a senior career coach.
premier programdirector- to VP-level leaders
• full-service program with senior career coach
• unlimited access to 1:1 coaching via a dedicated senior career coach
• custom resume and social networking bio written by a certified branding expert
• interview, networking, and negotiation training including recorded interview practice sessions
• mastermind executive networking groups
• 360 reference feedback software with customer reports
• virtual career fairs
• personalized job leads delivered by a job concierge expert
• in depth target company research reports, suggested target company list, recruiter contact list, Morningstar™ investment detail report, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports, and Checkster™ multi-rater reference reports
• access to Spotlight™ - Randstad RiseSmart’s proprietary job search technology platform
• ongoing live and recorded webinar series
• onboarding coaching and guaranteed re-entry (within the first 2 months)
• alumni access to Spotlight™ and an annual career strategy call to discuss career paths, explore new opportunities, and prep for interviews or a resume review
|
elite offering for executives.meeting the unique needs of senior executives and C-suite in transition
32
A tailored, intelligent, and action-focused program, designed for leaders at the highest levels.
elite programEVP, SVP, and C-level executives
• unlimited access to senior executive career coach and executive relationship manager throughout program
• personal administrative support throughout the program via a dedicated executive relationship manger
• financial planning assistance via a certified financial planner
• in depth target company research reports, suggested target company list, recruiter contact list, Morningstar™ investment detail report, PayScale™ salary research reports, Gartner TalentNeuron™ job market data reports, and Checkster™ multi-rater reference reports
• peer mastermind group sessions
• full suite of coach-administered assessments including 360 Assessment Suite, Myers Briggs, WorkPlace Big Five, FIRO-B, Strong, EQ-I 2.0, MSCEIT, HBDI, and PSI
• personal introductions to our executive recruiter network including business leaders within Randstad
• access to Executive Advisory Board comprised of entrepreneurs, VC funding specialists, compensation specialists, startup specialists and executives with industry expertise
• image consulting, executive presence coaching and etiquette training
• personalized marketing services – networking profiles, resume distribution, business cards
• executive interview preparation including meal interview training, interview PowerPoint presentation support, and research support
• spousal/partner transition support – personalized essentials program for each spouse/partner
• new role assimilation coaching and guaranteed re-entry
• ongoing personalized alumni and networking support after program completion
© Randstad RiseSmart | 33
alumni program.
Spotlight™ platform access for life
annual resume review or career strategy call
ongoing access to job connections
career development content
LinkedIn alumni group
once a VIP, always a VIP
© Randstad RiseSmart | 34
mapping
talent.
© Randstad RiseSmart | 35
end-to-end talent mobility.
career development
outplacement
redeployment
excel in current role and empower development
successful redeployment within organisation
smooth transition to a new role outside of the organisation
© Randstad RiseSmart | 36
97%
case study.global manufacturing firm
satisfaction score
54 days to redeploy
90% engagement rate
33% redeployment rate
resultssituation
A 125K employee global manufacturing firm needed to manage mobility within their company more efficiently and effectively. Randstad RiseSmart reimagined their Excel spreadsheet redeployment process and created a custom phased program to help employees discover their possible career paths, match them to open internal roles, and successfully interview for these opportunities.
When you look at the benefits to the company, Randstad RiseSmart reduces the financial burden, reduces liability, and is hugely engaging to the employee.
HR manager
© Randstad RiseSmart | 37
why randstad risesmart.it’s time to demand more from your outplacement provider
• experience and knowledge in different sectors
• leading edge touch-and-tech • team of 3 experts and 3x more time with a
coach• real-time, transparent data 24/7 • experience and outcomes• fastest-growing, outpacing the industry
© Randstad RiseSmart | 38
the benefits of using risesmart plattformfor outplacement, career development, redeployment
employee benefits
- seize the opportunity to upskills IT skills
- navigate by a new career path alongside a team of 3 professionals
- re-evaluate all kind of skills (soft/hard) through numerous of tests
- redefine your personal AND employee branding with the guidance of a branding expert
- outplacement: get help in setting a totally customized strategy to land a new job
employer benefits
- employer branding- corporate social
responsibility- innovative methods to keep
up with market trends & needs
- tangible results: keep track of your employees’ activities
- upskill staff - create a new career path
for the employees- lead by example: remote
working has come to stay- outplacement: turn a
negative experience into a scenario full of possibilities
© Randstad RiseSmart | 39
questions
and answers.