rate contract new

RAILTEL CORPORATION OF INDIA LIMITED(A Govt. of India Undertaking)

TENDER DOCUMENT

FOR

“Rate Contract for Supply of Different Networking Devices for RailTel’s OFC/MPLS based Network”

No. RailTel/Tender/ST/CO/MM/2010-11/167

Tender Copy No. _____________

Sold to _____________________

INDEX

Chapter 1 Offer letter Page No. 3

Chapter 2 Schedule of Requirement Page No. 4-9

Chapter 3 Technical Specifications Page No. 10

Chapter 4 Commercial Terms and Conditions Page No. 11-17

Chapter 5 Proforma for Performance Bank Guarantee Page No. 18-19

TENDER NOTICE

Open Tender Notice No. RailTel/Tender/074 Dated: .

RailTel Corporation of India Ltd. (RailTel) invites open tenders in sealed covers, from the reputed manufacturers for the Supply of Different Networking devices for Railtel’s OFC/MPLS Network on Rate Contract. The details are as under: -

Tender Notice and Complete Tender Document are available on RailTel’s website www.railtelindia.com. In case Tender Document is downloaded from website, an amount of Rs. 5000/- in the form of DD shall be paid by the tenderer while submitting the tender.

CHAPTER 1

a) Sale of Tender Documents From

b)Closing of sale of Tender Documents

……………

c) Receipt of Tender documents Upto 15.00 hrs. of ……….

d) Opening of Tender documents 15.30 hrs. of ……….

e) EMD Rs.1,00,000/-

f) Estimated cost

g)Cost of Tender Document is Rs.5, 000/- (Rs. 5,500/-, if required by post). The required amount will be payable by Bank Draft in favour of RailTel Corporation of India Limited, New Delhi.

http://www.railtelindia.com/

OFFER LETTER

To

RailTel Corporation of India Limited,Plot No. 143, Institutional Area,Opposite-Gold Souk, Sector-44,Gurgaon-122003

I/We _______________________________________________ have read the various conditions detailed in tender document attached here to and hereby agree to ABIDE BY THE SAID CONDITIONS. I/We also agree to keep this tender open for acceptance for a period of 60 days from the date fixed for opening the same. I/We offer to “Rate Contract for Supply of Different Networking Devices for RailTel’s OFC/MPLS based Network” at the rates quoted in the attached schedules and hereby bind myself/ourselves to complete the provision within 60 days from the date of issue of sub Purchase Order. I/We also hereby agree to abide by the Various Conditions of Contract and to carry out the supplies according to the Specifications for materials and works laid down by RailTel for the present contract.

I/We agree for payment of Security Deposit or Performance Bank Guarantee as per terms & conditions of tender within 15 days after receipt of LOA to that effect.

SIGNATURE OF SUPPLIER (S)

Date

SIGNATURE OF WITNESS CONTTRACTOR (S) ADDRESS

1.2.

CHAPTER 2

SCHEDULE OF REQUIREMENTS

SN Item Description Qty. Unit Unit Rate (in Rs.)

In Figures In Words

1 LAN Extender (2 Mbps ) Nos

2 LAN Extender (10 Mbps ) Nos

3 2 port Ethernet Router for Upto 10 Mbps Bandwidth

Nos

4 2 port Router (1E1 and 1Eth) Nos

5 Fast Ethernet Media Converter Nos 1

6 Gigabit Ethernet Media Converter Nos 1

7 Gigabit Manageable Ethernet Media Converter

Nos 1

8 24 ports L2 switch with Options of AC and DC supply.

Nos 1

9 24 ports L3 switch with Options of AC and DC supply.

Nos 1

10 Minipop Routers (8 Gigabit Ethernet Ports ) with Options of AC and DC supply.

Nos 1

11 Minipop Routers (4 E1 Ports and 8 GE Ports ) with Options of AC and DC supply.

Nos

12 Minipop Routers (8 Gigabit Ethernet Ports and 2 Port 10 Gigabit Ethernet Ports ) with Options of AC and DC supply.

Nos

13 Server (1 U with Simple Configuration) Nos

14 Rack (42 RU) Nos

15 SPF -LX Nos

16 SPF -SX Nos

17 XFP-LX Nos

18 SFP-TX Nos

Note -1. Unit rate quoted against SOR above should be FOR destination inclusive of all

duties, taxes, Insurance and freight etc. 2. Cost break up to be submitted by bidder:

a. Basic rate b. Excise duty c. Sales Tax/CST/VAT d. CENVAT e. Transportation charges f. Octroi g. Entry Tax h. Others.

3. User manual, instruction manual, operating manual etc. whenever required shall be submitted by the bidder.

4. Please submit details of Supply orders/work orders of these equipments received in last one year from other PSUs and Telecom Service Providers along with their copies.

5. The Tender shall attach Unit rate Analysis of each items of Schedule of Requirement (Cost of each sub-assembly, Cards, Software Licenses and etc )

*****************

CHAPTER 3

TECHNICAL SPECIFICATIONS

•It may kindly be noted that in the specification wherever support for a feature has been asked for, it will mean that the feature should be available without RailTel requiring any other hardware/software/licenses. Thus all hardware/software/licenses required for enabling the support/feature shall be included in the offer.• Equipment offered or Similar Equipment shall be of proven performance of six month and also OEM should have 24*7 TAC support in India. Relevant document in support of the same shall be submitted. • Equipment offered shall be compatible with RailTel existing MPLS routers like Juniper M10, M20, M120, M10i and MX80 Router. If required, POC (Proof of concept) for the offered Equipment shall be done at time of technical evaluation. The eligibility of offer will be considered only after satisfactory POC of the offered Equipment for verifying the technical specifications.

1. Specification of LAN Extenders (2 Mbps) Make:-Zexel, Mrotek, D-link and

a) Should support IEEE 802.3/Ethernet 10/100-Base-T-supporting bridging capability.

b) Should have RJ45 Connectors with auto-speed sensing, auto learning, aging and auto polarity detection.

c) The speed/s supported at digital interface shall be with any combination/s of 64 Kbps between 64 Kbps to 2048 Kbps.

d) It is desired that the LAN Extenders are powered both using 230VAC and –48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered LAN Extenders or AC powered LAN Extenders.

2. Specification of LAN Extenders (10 Mbps) Make:-Zyxel, Mrotek, D-link and

a) The equipment shall support the following digital interface which should be plug-in type and field upgradable.

b) Should support IEEE 802.3/Ethernet 10/100-Base-T-supporting bridging capability having following minimum characteristics.

c) Should have RJ45 Connectors with auto-speed sensing, auto learning, aging and auto polarity detection.

d) The speed/s supported at digital interface shall be with any combination/s of 64 Kbps between 64 Kbps to 10 Mbps.

e) It is desired that the Equipment are powered both using 230VAC and –48V DC. Rates may be quoted based on both the option that RailTel may choose DC powered Equipment or AC powered Equipment.

3. Specification of 2-port Ethernet Router Make:-Cisco, Juniper, Alcatel and HP

a) Should have 2 No.10/100 Mbps IEEE 802.3 Ethernet interface with RJ-45 (UTP) connector.

b) It must be possible to configure CIR (Committed Information Rate) and EIR (Excess Information Rate).

c) Should support IPv4 and IPv6.d) Should support OSPF, RIPv2 & static route.e) Should support Multicast (IGMPv3, PIM)f) Access filtering on both interfaces should be possible with

o Source IP addresso Destination IP addresso Source port number o Destination port number

g) Should be possible to manage the router with local console, telnet and SNMP MIB2.h) Should support NAT (Network address translation) and PAT (Port address

translation).i) Should be possible to operate on -48V DC as well as 230V AC. Option for both type

of power interface should be provided.

4. Specification of 2-port Ethernet Router (1 E1 and 1 FE) Make:-Cisco, Juniper, Alcatel and HP

a) Should have 2 No.10/100 Mbps IEEE 802.3 Ethernet interface with RJ-45 (UTP) connector.

b) Should have G.703 interface with 120 ohm balanced RJ-45 connector.c) Should support fractional E1 or unframed 2Mbps.d) Should support Frame Relay on E1 Interface.e) It must be possible to configure CIR (Committed Information Rate) and EIR (Excess

Information Rate).f) Should support IPv4 and IPv6.g) Should support OSPF, RIPv2 & static route.h) Should support Multicast (IGMPv3, PIM)i) Access filtering on both interfaces should be possible with

o Source IP addresso Destination IP addresso Source port number o Destination port number

j) Should be possible to manage the router with local console, telnet and SNMP MIB2.k) Should support NAT (Network address translation) and PAT (Port address

translation).l) Detailed Specification and data sheet for the same may also be enclosed.m)Should be possible to operate on -48V DC as well as 230V AC. Option for both type

of power interface should be provided.

5. Specification for Fast Ethernet Media Converter Make:-Zyxel, Mrotek, D-link and

a) Should have one 10/100Base-T port. This port should be shielded RJ-45, with half/full duplex support as well as with Auto MDI-I/MDI-X.

b) Should have one 100Base FX port. This port should be with SC/LC connector.c) Should be possible to haul data on single SM fiber up to 10km. d) Should support fiber fault to be propagated to the copper port. e) Should work on both 230V AC and -48V DC. Option for both type of power inbuilt

interface should be provided.

6. Specification for Gigabit Ethernet Media Converter Make:-Zyxel, Mrotek, D-link and

a) Should support IEEE 802.3ab (Twisted Pair Gigabit Ethernet, IEEE 802.3z (Fiber

Optic Gigabit Ethernet) and IEEE 802.3x standards.b) Should support for 1000Base-T Cat5e or higher UTP/STP RJ45 and 1000Base-SX

multi-mode 50/125 µm, 62.5/125 µm & 100/140 µm fiber c) Should have One RJ45 port 1000Base-T and One Fiber SC duplex port, 1000Base-SX

connectors.d) Should support Auto MDI/MDIX with Half/Full duplex mode.e) Should have LED indicators for PWR, LINK, RX etc. for monitoring.f) Should Support a Single Mode fiber optic cable distance of up to 10-kilometers (9.32-

miles).

7. Specification for Manageable Gigabit Ethernet Media Converter Make:-Zexel, Mrotek, D-link and

a) Should support IEEE 802.3ab (Twisted Pair Gigabit Ethernet, IEEE 802.3z (Fiber Optic Gigabit Ethernet) and IEEE 802.3x standards.

b) Should support for 1000Base-T Cat5e or higher UTP/STP RJ45 and 1000Base-SX multi-mode 50/125 µm, 62.5/125 µm & 100/140 µm fiber

c) Should have One RJ45 port 1000Base-T and One Fiber SC duplex port, 1000Base-SX connectors.

d) Should support Auto MDI/MDIX with Half/Full duplex mode.e) Should support SNMP V2/3f) Should be possible to manage through Web/Telnet/SNMP.g) Should support fibre optical Ring protection in case of one optical path fail.h) Should have LED indicators for PWR, LINK, RX etc. for monitoring.i) Should Support a Single Mode fiber optic cable distance of up to 10-kilometers (9.32-

miles).

8. Specification of Switches (L2 managed) Make:-Zyxel, Dlink, Extreme, Cisco, Juniper ,HP and Alcatel

a) Should have 24 ports of 10/100Base T b) Should have support for optional 4 ports SFP Based gigabit ports.c) Should have at least 8Gbps switching fabric.d) Should Support port trunking of at least 8 FE ports.e) Should have support for 802.3x flow control.f) Should support 802.1D spanning tree control, RSTP and MSTPg) Should support SNMP, web based management as well as RMON monitoring.h) Should support Auto MDI-II/MDI-X uplink for all the twisted pair ports.i) Should support 802.1Q VLAN, 802.1p Priority queues. j) Should support port mirroring.k) Should support Ethernet Ring protection (up to 20 Switches) failover within 50 ms.l) Should support jumbo frame m) Should support at least 8000 entries in the MAC table.n) It is desired that the switches be used with both 230V AV and –48V DC. Rates

may be quoted keeping option for both. o) Detailed Specification and data sheet for the same may also be enclosed.p) The various types of Fiber and GBIC modules that can be plugged into the switch

may also be mentioned and quoted for.

9. Specification of L3 Switches Make:-Zyxel, Dlink, Extreme, Cisco, Juniper ,HP and Alcatel

a) The switch shall be designed for continuous operations .The bidder shall furnish the MTBF (Mean Time between Failures) and MTRR (Mean Time to Restore) and predicted and observed values along with calculations by manufacturer.

b) In case of full system failure, Switches shall maintain a trace area in the NVRAM, which would be used for analysis /diagnosis of the problem.

c) Switch shall have built in power on diagnostics system to detect hardware failures.d) Switches shall have suitable Visual Indicators for diagnostics and healthy

/unhealthy status of ports & modules.e) Switch shall have 24 Nos. 10/100/1000 Base –TX auto sensing ports with 4 No.

gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth.

f) Switch shall have minimum of 28 Gbps forwarding bandwidth at layer 2 and layer 3 switching fabric.

g) Switch shall have minimum 32 million packets (64 Byte packets) per second forwarding rate.

h) Switches shall have a minimum of 8, 000 MAC address space.i) Switch shall be capable of working with DC and DC voltage -40 to -54 V. Power

supply should be inbuilt in switch. j) It should be possible for the switches to be mounted on a 19-Inch rack. All

accessories required for this mounting should be supplied.k) Switches shall have the following features. All softwares/hardwares/License

required for this must be supplied along with the switch.1. Link Aggregation Control (LCAP) as per IEEE 802.3ad.2. Support for IEEE 802.1Q VLAN on all ports3. Support for minimum 256 VLANs4. Support for IEEE 802.1 D spanning tree protocol5. Support for IEEE 802.1 s MSTP6. Support for IEEE 802.1 w RSTP7. Support Dynamic Host Configuration Protocol (DHCP)8. Support Auto –MDIX (Media Dependent Interface Cross over )9. Support Inter VLAN IP routing for full layer -3 routing10. Support for IPv6 routing11. Support Strict Priority Queuing.12. Support Network Time Protocol (NTP) / Simple Network Time Protocol

(SNTP) based13. RFC 1305 / 2030 for synchronization of date & time from the Central NTP

Server.14. Support RADIUS protocol for console access restriction and

authentication as per RFC 2138.15. Support 4 group of embedded RMON (history, static’s and alarms).16. Support for basic IP unicast routing protocols (static, RIPv1, RIPv2,

OSPF).17. Support multiple privilege level to provide different level of access on

console port and telnet sessions.18. Support classification and scheduling as per IEEE 802.1P on all ports.19. Support Port Spanning functionally for measurements using a networks

analyzer.20. Support online software reconfiguration to implement changes without

rebooting. The OS for the switches must be modular. A certificate to this effect shall be provided by the OEM of the switch.

21. Support all the standard MIBs (MIB-I&II).22. Support for console port with a RS-232 Interface for configuration and

diagnostics purposes.23. Support Port Spanning functionally for measurements using a networks

analyzer.24. Support Static, RIPv1, RIPv2, OSPF Routing protocols by default25. Should support Ethernet Ring protection (up to 20 Switches in ring)

failover within 50 ms.26. Support Vrf Lite 27. Support MPLS forwarding

l) Switch shall conform to UL 60950 or IEC 60950 Standards for safety requirements of IT Equipments.

m) Switch shall conform to EN55022 Class A/B or CISPR22 Class A/B or CE Class A/B for EMC for (Electro Magnetic Compatibility)

10. Specification of MiniPOP’s Routers (8 GE Ports ) Make:- Cisco, Juniper ,HP and Alcatel

a) The router is supposed to be used in the minor MPLS pops of RailTel to be setup in a phased manner.

b) These will be connected to the Major MPLS pops where Juniper M-10.M-10i, M120, M20 and MX 80 series of routers have already been installed. The connectivity will be done mostly on Multiple E1s or on Ethernet over SDH or Optical Fibre.

c) The routers to be procured are intended to be generic in nature so that RailTel can use the routers in various different scenarios depending upon requirement.

d) The Router shall have 4 Nos. 10/100/1000 Base –TX auto sensing ports with 4 No. gigabit SFPs ports complying to IEEE 802.3, IEEE 803.3u and 802.3ab standard , supporting half duplex mode ,full duplex mode and auto negotiation on each port to optimize bandwidth

e) The router shall support 10 Gbps throughput at 8 Mpps .f) The router shall support RIB capacity of upto 16k for IPv4 routesg) The router shall support operating temp 10 -60 C h) Features to be supported by the routers:i) IPv4 and IPv6.j) Should support OSPF, BGP, RIPv2 & static routers.k) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific)l) Should support the following minimum encapsulation:

a. Ethernet (MAC)b. VLANsc. PPPd. Frame relaye. HDLCf. 802.1gg. MLPPPh. MLFR (FRF.15, FRF.16)

m) Should have the following high availability feature.a. VRRPb. Graceful restarts

n) Should be possible to manage the router througha. Console Portb. Telenet/SSHc. SNMP

o) Should support the following traffic management featuresa. Policing and shapingb. Class based queering and prioritizationc. WREDd. Queuing based on VLAN/DLCI/Interfaces/Bundles

p) Should have MPLS L2 and L3 VPN support.q) Should have MPLS TP support.

r) Should have BFD support.s) Router should be able to provide a layer 2 cross connect between the following

encapsulations:a. VLAN and frame relay DLCI.b. PPP and VLANc. Ethernet and frame relay DLCId. Ethernet and Ethernet.

t) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab.

u) The router should have at least 512 Mb of DRAM.v) It is desired that the routers are powered both using 230VAC and –48V DC. Rates

may be quoted based on both the option that RailTel may choose DC powered router or AC powered router.

w) Detailed Specification and data sheet for the same may also be enclosed.

11. Specification of MiniPOP’s Routers (8 GE Ports and 8 E1 Ports) Make:- Cisco, Juniper ,HP and Alcatel





e) The Router shall have 8 Nos. E1 Port f) The router shall support 10 Gbps throughput at 8 Mpps g) The router shall support RIB capacity of upto 16k for IPv4 routesh) The router shall support operating temp 10 -60 C i) Features to be supported by the routers:j) IPv4 and IPv6.k) Should support OSPF, BGP, RIPv2 & static routers.l) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific)m) Should support the following minimum encapsulation:

a. Ethernet (MAC)b. VLANsc. PPPd. Frame relaye. HDLCf. 802.1gg. MLPPP

h. MLFR (FRF.15, FRF.16)n) Should have the following high availability feature.

a. VRRPb. Graceful restarts

o) Should be possible to manage the router througha. Console Portb. Telenet/SSHc. SNMP

p) Should support the following traffic management featuresa. Policing and shapingb. Class based queering and prioritizationc. WREDd. Queuing based on VLAN/DLCI/Interfaces/Bundles

q) Should have MPLS L2 and L3 VPN support.r) Should have MPLS TP support.s) Should have BFD supportt) Router should be able to provide a layer 2 cross connect between the following


u) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab.

v) The router should have at least 512 Mb of DRAM.w) It is desired that the routers are powered both using 230VAC and –48V DC. Rates


x) Detailed Specification and data sheet for the same may also be enclosed.

12. Specification of MiniPOP’s Routers (8 GE Ports and 2 10GE) Make:- Cisco, Juniper ,HP and Alcatel





e) The Router shall have 2 Nos. 10 gigabit Interface Ports.

f) The router shall support 20 Gbps throughput at 12 Mpps g) The router shall support RIB capacity of upto 16k for IPv4 routesh) Should support IPv4 and IPv6.i) Should support OSPF, BGP, RIPv2 & static routers.j) Should support Multicast (IGMPv3, PIM, SDP, DVMRP & source specific)k) Should support the following minimum encapsulation:

a. Ethernet (MAC)b. VLANsc. PPPd. Frame relaye. HDLCf. 802.1gg. MLPPPh. MLFR (FRF.15, FRF.16)

l) Should have the following high availability feature.a. VRRPb. Graceful restarts

m) Should be possible to manage the router througha. Console Portb. Telenet/SSHc. SNMP

n) Should support the following traffic management featuresa. Policing and shapingb. Class based queering and prioritizationc. WREDd. Queuing based on VLAN/DLCI/Interfaces/Bundles

o) Should have MPLS L2 and L3 VPN support.p) Should have MPLS TP support.q) Should have BFD supportr) Router should be able to provide a layer 2 cross connect between the following


s) This feature will have to be demonstrated by the bidder by creating the compete scenarios in his lab.

t) The router should have at least 512 Mb of DRAM.u) It is desired that the routers are powered both using 230VAC and –48V DC. Rates


v) Detailed Specification and data sheet for the same may also be enclosed.

Regulatory Compliance of above MiniPOP’s Routers

a) NEBS GR-63-Core:NEBS, Physical Protection, GR-1089-Core:EMC and Electrical Safety for Network Telecommunications Equipment

b) ETS-300386-2 Telecommunication Network Equipment Electromagnetic Compatibility Requirements

c) The operating system of the router series or the router shall have Common criteria EAL3 or higher certification from authorized agencies.

d) EMCa. AS/NZS 3548 Class A (Australia/New Zealand)b. EN 55022 Class A Emissions (Europe)c. FCC Part 15 Class A (USA)

13. Specification of SFPs –LXa) Should be compatible with above switches/Routers b) Should support 10 km optical distance.c) Should have LC type connector.d) Should have 1Gigabit Ethernet capacity on single mode fiber.

14. Specification of XFPs –LXa) Should be compatible with above switches/Routers b) Should support 10 km optical distance.c) Should have LC type connector.d) Should have 10 Gigabit Ethernet capacity on single mode fiber.

15. Specification of SFPs –SXa) Should be compatible with above switches/Routersb) Should support 300 m optical distance.c) Should have LC type connector.d) Should have 1 Gigabit Ethernet capacity on Multimode fiber.

16. Specification of SFPs -TXa) Should be compatible with above switches/Routers b) Should support 90 m Copper distance.c) Should have RJ45 type connector.d) Should have 1 Gigabit Ethernet capacity

17. Specification of IP phones

a) Should have Multiple line for registration (Atleast two)b) Each Line Should have redundancy server registration.c) Should have context-sensitive “soft” keysd) line keys should have LEDe) Should have navigation key cluster with center “Select” key, 2 volume control keys,

dedicated hold key, dedicated headset key, dedicated hands-free speakerphone key, Display control keys, Dedicated microphone mute key

f) Should have Separate Port for headsetg) Should have Full-duplex hands-free speakerphone with Acoustic Clarity Technology-

Type 1 compliant with IEEE 1329 full duplexh) Standards Handset,headset and hands-free speakerphone modesi) Should support Codecs: G.711 μ/A and G.729A j) Should support Voice activity detectionk) Should support DTMF tone generation / DTMF event RTP payloadl) Should support Low-delay audio packet transmissionm) Should support Adaptive jitter buffersn) Should support Packet loss concealmento) Should support Acoustic echo cancellationp) Should support Background noise suppressionq) Should support Shared call / bridged line appearancer) Should support Flexible line appearance (one or more line keys can be assigned for

each line extension)s) Should have Distinctive incoming call treatment / call waitingt) Should have Call timeru) Should support Call transfer, hold, divert (forward), pickupv) Should support Called, calling, connected party informationw) Should support Local three-way conferencingx) Should support One-touch speed dial, redialy) Should support Call waitingz) Should have Remote missed call notificationaa) Should support Intercombb) Should support Automatic off-hook call placementcc) Should support Do not disturb functiondd) Should support Last call returnee) Should support IETF SIP (RFC 3261 and companion RFCs) and should be

compatible with Asterisk Network and Provisioningff) Should have Dual 10/100 Mbps switched Ethernet Portsgg) Should support Manual or dynamic host configuration protocol (DHCP) network

setuphh) Should support Time and date synchronization using SNTPii) Should support FTP / TFTP / HTTP / HTTPS server-based central provisioning for

mass deploymentsjj) Should support QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and

DSCPkk) Should support Network Address Translation (NAT) support for static configuration

and "Keep-Alive" SIP signallingll) Should have RTCP support (RFC 1889)mm) Should have Local digit mapnn) Should have provision for Status and statistics reporting Security1oo) Should support Transport Layer Security (TLS)

pp) Should support Encrypted configuration filesqq) Should support Digest authenticationrr) Should support Password loginss) Should have Support for URL syntax with password for boot servertt) Should support HTTPS secure provisioninguu) Should have Support for signed software executables Powervv) Should have Built-in, auto-sensing IEEE 802.3af Power over Ethernet and also

support External universal input AC adapter

18. Specification of Video Phone

Should support resistive touch screen interface with both finger or any standard stylus.Should have minimum of 7 in TFT LCD display with adjustable screen angleShould have a minimum of 16:9 wide screen aspect ratioShould support Screen saver and digital picture frame modeShould have an option of "On-screen virtual keyboard"Should have "Voicemail and videomail support"Should have additional port of USB for applicationsIt should support XML MicrobrowserShould have Adjustable base heightShould support Unicode UTF-8 character . Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and SwedishAudio FeaturesShould support Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression. Type 1 compliant (IEEE 1329 full duplex)Should have Frequency response – 100 Hz – 14 kHz for handset, optional headset and hands-free speakerphone modesShould support following Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1CShould have provision of Individual volume settings with visual feedback for each audio pathShould support Voice activity detectionShould support Comfort noise generationShould support DTMF tone generation (RFC 2833 and in-band)Should support Low-delay audio packet transmissionShould support Adaptive jitter buffersShould support Packet loss concealmentHeadset and Handset CompatibilityShould have Dedicated RJ-9 headset portShould support Hearing aid compatibilityShould be Compliant with ADA Section 508 Subpart B 1194.23 (all)Should support Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids

Should be Compatible with commercially-available TTY adapter equipmentShould support following Call Handling Features6 lines (registrations)Shared call/bridged line appearanceBusy Lamp Field (BLF)Flexible line appearance (one or more line keys can be assigned for each line extension)Distinctive incoming call treatment/call waitingCall timer and call waiting Call transfer, hold, divert (forward), pickupCalled, calling, connected party informationLocal three-way audio conferencingOne-touch speed dial, redialRemote missed call notificationDo not disturb functionElectronic hook switch capableShould support following Video Standards and ProtocolsH.263, H.263+ (1998), and H.264Minimum of CIF(352x288) or SIF(352x240) resolution transmit and receive video up to 30 fps CameraIt should have minimum of 2 mega pixel camera A minimum of 30 cm to infinity fixed focus should be supportedShould have option of Privacy ShutterPicture in Picture for near end camera should be supportedFull screen or window for far end camera should be easily configurableOpen Application PlatformShould support XML API for third-party applicationsShould also support following mandatory features:Corporate Directory Access using LDAP--Local Voice Call Recording on USB flash drive--Visual Conference Management--Voice Quality Monitoring--Network and ProvisioningShould support ITU H.323Should support SIP (RFC 3261 & companion RFCs)Should support Dual Stack, H.323 and SIP should run simultaneouslyShould support SDPShould support IETF SIP (RFC 3261 and companion RFCs)Should support following parameters on Two-port Gigabit Ethernet switch: (a)10/100/1000Base-TX across LAN and PC --ports(b)Conforms to IEEE802.3-2005 (Clause 40) for --Physical Media Attachment(c)Conforms to IEEE802.3-2002 (Clause 28) for --Link Partner Auto-NegotiationShould support Manual or dynamic host configuration protocol (DHCP) for network setupShould support Time and date synchronization using SNTPShould support FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments

Provisioning and call server redundancy should be supportedShould support QoS – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCPShould support Network Address Translation (NAT) – for static configuration and “Keep-Alive” SIP signalingRTCP and RTP should be supportedShould support Event loggingShould support SyslogShould have Local configurable digit map/dial planShould support Hardware diagnosticsShould support Status and statistics reportingShould support IPv4Should support TCPShould support UDPShould support DNS-SRV BandwidthShould be capable to provide CIF video up to 768 kbps plus network overhead SecurityShould support AES encryption standard 128 bit for multimedia streams, H. 235v3Should support Media encryption via SRTPShould support Transport Layer Security (TLS)Should have Encrypted configuration filesShould support Digest authenticationShould have provision of Password loginShould support URL syntax with password for boot server or Provisioning server addressShould support HTTPS secure provisioningShould have support for signed software executables PowerShould support Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0)

19. Specification of 1U server

a) Should have minimum Processor of Quad Core 64 bit Working at 2.0 Ghz or better with FSB 1066 Mhz or Better

b) Should have 8Gb RAMc) Should have 2x 1TB SATA HDDd) Should have 2 Nos. of Gigabit Ethernet Network Port e) Should support RAID 0 and RAID 1 f) Should have DVD ROMg) Should have Dual AC Power Supply provisionh) Mount :- 1 U Rack mountable along with all accessories

20. Specification of Racks

a) CRCA steel sheets shall be used for fabrication of the rack. Light grey powder coating with thickness of 50-70microns should be used.

b) Exterior surfaces should be scratch resistant upto a limit of 50kg.

c) Steel door/glass trims should be light/dark greyd) Front door shall be lockable and of tinted glass.e) Provision for top and bottom cable entry at rear should be available.f) Fixed louvered slotted side panel shall be available for ventilation.g) Rear door shall be of sheet steel and lockable.h) Should have wheels (castor) – 2Nos with lock on front and 2 on rear i.e. a total of 4

wheels.i) Should have two vertical AC distribution panel with 12 5A points.j) Should have 5 no. of horizontal cable manager and 2 no. of vertical cable manager.k) Should have 2 no. of stationary shelf.l) Should be supplied with three packets of mounting hardware.m) Rack should have height 42 U and width& Depth with dual PDU and MCB

protection.

CHAPTER 43.2 The supplier will have to supply the material within 60 days of the issue of confirmed

supply order/sub-purchase order against this Rate Contract. The exact locations/stations (any where in India) where material is to be delivered will be advised in the confirmed sub Purchase Order.

4. PAYMENT TERMS

4.1 90% of the value of the part supply of the equipment/material on receipt by the consignee at site duly inspected and accompanied with the following documents and any other documents mentioned in the contract:-

i) Invoice. ii) Delivery Challan iii) Contractor’s certificate of dispatch iv) Excise duty payment gate pass or equivalent v) Inspection certificate vi) Consignee’s receipt vii) Warranty guarantee certificate of OEM viii) Insurance certificate ix) Undertaking against Fall Clause

4.2 Balance 10% value of supply on receipt and acceptance of full supply at site by consignee on submission of Performance Bank Guarantee valid for 2 months beyond warranty period for each sub PO (i.e. 26 months from date of delivery to consignee).

4.3 Accounting unit/bill passing unit for the supplies under this Rate Contract is Corporate Office. Bills to be submitted to the Executive Director/RGM of the concerned Region for certifying receipt of material & services for onward submission to Corporate Office for payment.

4.4 Form “C”, if required, shall be issued for respective stations, by respective ED only.

4.5 The break up of taxes has to be furnished and same should be reflected in the bills so that any CENVAT/input credit can be availed by RailTel.

5. PERFORMANCE BANK GUARANTEE

The supplier is required to submit a Standing Performance Bank Guarantee (PBG) of Rs. 10,00,000/- within 15 days of issue of LOA for Rate Contract with validity upto 2 months beyond contract period and PBG of each sub PO for 10% of the value of the order equivalent in Indian Rupees for the satisfactory performance of contract with validity upto 2 months beyond warranty period. The proforma for PBG is given in Chapter 5.

The Performance Bank Guarantee (security deposit) shall be submitted to Corporate Office & will bear no interest.

6. TAXES & DUTIES

6.1 The price quoted should be firm, indicating the breakup and inclusive of all duties

and taxes, as applicable. The offer should be inclusive of packing, forwarding, freight & insurance charges upto destination. Form ‘C’, if required will be issued by respective ED/RGMs of RailTel Corporation of India Limited.

6.2 The Octroi / entry tax shall be paid extra as per actuals on production of proof of payment.

6.3 Tender should while quoting the prices, pass on to the purchaser the full effect of duty set off available on inputs under CENVAT scheme and should agree to pass on additional set off as may become available in future in respect of all the inputs used for manufacture of final product on the date of supply.

6.4 Wherever Value Added Tax (VAT) is being claimed, tender should pass on to the purchaser the set off/tax credit available on inputs, while quoting the prices. Additional set off, as may become available in future should also be passed on at the time of supply.

7. LIQUIDATED DAMAGES

The timely delivery is the essence of this project. Liquidated damages will be applicable at the rate of half percent per week or part thereof for undelivered portion subject to a maximum of 10% of the cost of unsupplied quantities/material. RailTel will have the right to cancel the order, place order on alternative source at risk & cost of the supplier besides levying the L.D.

8. TRANSPORTATION

The rates quoted should be F.O.R destination. The destination shall be the nominated Depots of RailTel Regional office as indicated in Sub Purchase Orders (Sub POs).

9. STATUTORY DEDUCTION

These will be made at source at the time of making payment as per the prevalent rules.

10. PURCHASER’S RIGHT TO ACCEPT OR REJECT BID

The Purchaser reserves the right to accept or reject bid, and to annul the bidding process, at any time prior to award of contract without assigning any reason whatsoever and without thereby incurring any liability to the affected bidder on the grounds for the Purchaser’s action.

10.1 LONG TERM AVAILABILITY OF SPARES & SYSTEM SUPPORT

10.1.1 The tenderer shall undertake to supply on payment all maintenance spares and tools required for the equipment for at least five years after expiry of warranty. He shall also undertake to supply additional equipment required for replacement or expansion of the network that may become necessary due to additional traffic requirements.

10.1.2 The manufacture shall guarantee that spare parts for the system shall be available for a minimum of five years after expiry of the warranty period and thereafter at least, six month advance notice shall be given RailTel before any equipment or components are discontinued or phased out from the manufacturing plans. This will enable RailTel to asses the lifetime requirement of spares needed and order in sufficient quantity prior to stoppage of the manufacture.

10.1.3 That the successful tenders shall further guarantee that if he goes out of production of spare parts he shall supply the specifications of materials at no cost to the purchaser, if and when required in connection with the equipment to enable the purchaser to fabricate or procure from other sources.

11. ISSUE OF LETTER OF ACCEPTANCE (LOA)

11.1 The bidder shall within 7 days of issue of the LOA, give his acceptance and submitperformance bank guarantee within 15 days as per clause 5.

12. BID PRICES

12.1 The bidder shall give the total composite price inclusive of all duties and taxes, packing forwarding, freight and insurance etc. The basic unit price and all other components of the price need to be individually indicated against the goods it proposes to supply under the contract as per schedule given in Chapter 2. The price shall be firm in Indian Rupees and FOR Destination. No foreign exchange will be made available by the purchaser.

12.2 The break up of price of each item of SOR in terms of basic Unit price, Excise duty, Sales Tax, Freight, Forwarding, Packing, Insurance and any other Levies/charges already paid or payable by the tenderer shall be indicated separately in the SOR Chapter 2. Any changes in statutory duties/taxes after opening of technical bid will be to RailTel’s account within the contracted delivery period.

12.3 FALL CLAUSE:- The firm shall undertake that in case the firm offers same material at a lower price to any other purchaser including Central/State/ Government Organization or Public Sector Undertaking, during the validity of Rate Contract, the equal benefit of lower prices will be passed on to RailTel.

12.4 Except in conditions of clause 12.3 above, the price quoted by the bidder shall remain fixed during the entire period of contract and shall not be subject to variation on any account.

13 CLAUSE WISE COMPLIANCE

Clause wise compliance statement of the Terms & Conditions shall be enclosed with the offer along with the technical literature of the material and other documents in support of relevant clauses.

14 INSPECTION

14. Pre-shipment/pre-dispatch inspection shall be carried out at manufacturer’s/supplier’s works by RailTel’s authorized representative. The material/equipment/interface cards should be offered for inspection within 3 weeks of issue of confirmed Purchase Order/sub purchase order. Traveling, lodging & boarding expenses of RailTel’s representative and charges for 3rd party inspection if any shall be borne by RailTel but necessary facilities to carry out tests/witness inspection shall be provided by the manufacturer/supplier, free of cost.

14.2 Along with inspection call, the supplier/manufacturer shall submit details of test procedures, test programme, test parameters together with permitted values, etc., and their Quality Assurance Plan.

14.3 In case material/equipment /interface cards fails during inspection, the fresh lot of materials/equipment/material shall be offered without any extra cost, by the manufacturer/supplier. In such a case, total cost of re-inspection including travel, lodging & boarding of the inspecting officials shall be to manufacturer’s/supplier’s account.

15 FORCE MAJEURE

15.1 If during the Agreement, the performance in whole or in part, by either party, of any obligation under this is prevented or delayed, by reason beyond the control of the parties including war, hostility, acts of the public enemy, civic commotion, sabotage, Act of State or direction from Statutory Authority, explosion, epidemic, quarantine restriction, strikes and lockouts (as are not limited to the establishments and facilities of the parties), fire, floods, earthquakes, natural calamities or any act of GOD (hereinafter referred to as EVENTS), provided notice of happenings of any such EVENT is given by the affected party to the other, within twenty one (21) days from date of occurrence thereof, neither party shall have any such claims for damages against the other, in respect of such non-performance or delay in performance. Provided service under this Agreement shall be resumed as soon as practicable, after such EVENT comes to an end or ceases to exist.

15.2 In the event of a Force Majeure, the affected party will be excused from performance during the existence of the Force Majeure. When a Force Majeure occurs, the affected party after notifying the other party will attempt to mitigate the effect of the Force Majeure as much as possible. If such delaying cause shall continue for more than sixty (60) days from the date of the notice stated above, the party injured by the inability of the other to perform shall have the right, upon written notice of thirty (30) days to the other party, to terminate this Agreement. Neither party shall be liable for any breach, claims, damages against the other, in respect of non-performance or delay in performance as a result of Force Majeure leading to such termination.

16 SETTLEMENT OF DISPUTES

In case of any dispute concerning this order both the supplier and RailTel shall try to settle the same amicably through mutual discussion/negotiations. Any unsettled dispute shall be settled in terms of Indian Act of Arbitration and conciliation 1996 or any

amendment thereof. Place of arbitration shall be New Delhi. Arbitrator shall be appointed by Managing Director, RailTel Corporation of India Limited.

17. TRAINING

17.1 During execution of the supplies covered in sub POs issued against rate contract, the tenderer shall undertake to train RailTel staff nominated by RailTel in different aspects of equipment designs, functioning, field installation, testing, commissioning, operation, maintenance and repair, covering both hardware and software. The training should be comprehensive for transfer of complete know-how so as to impart full knowledge and competence to independently and successfully execute the installation, operation, user related software changes, maintenance and repair of all equipment.

17.2 The tenderer shall arrange formal class room training as per approved course structure for 100 men days and shall also include hands on practical experience at the manufacturer’s premises. Set of Documents related to training to each of the trainees shall be provided.

17.3 All expenses of Training shall be bear by the tenderer; however, expenses for travel to and from the place of training, boarding and lodging of the trainees shall be borne by RailTel.

18 GOVERNING LAWS:

This contract shall be interpreted in accordance with the laws of India. The courts at New Delhi shall have exclusive jurisdiction to entertain and try all matters arising out of this contract.

19 TERMINATION FOR DEFAULT

19.1 The purchaser may, without prejudice to any other remedy for breach of contract, by written notice of default, sent to the Supplier, terminate this contract in whole or in part.

a) If the supplier fails to deliver any or all of the goods within the time period(s) specified in the contract.

b) If the supplier fails to perform any other obligation(s) under the contract; and c) If the supplier, in either of the above circumstance(s) does not remedy his failure

within a period of 30 days (or such longer period as the Purchaser may authorise in writing) after receipt of the default notice from the Purchaser.

19.2 In the event the Purchaser terminates the contract in whole or in part, pursuant to para 19.1 the Purchaser may proceed, upon such terms and in such manner as it deems appropriate, goods similar to those undelivered and the supplier shall be liable to the Purchaser for any excess cost for such similar goods. However, the Supplier shall continue performance of the contract to the extent not terminated.

20 TERMINATION FOR INSOLVENCY

The purchaser may at any time terminate the contract by giving written notice to the supplier, without compensation to the supplier, if the supplier becomes bankrupt or otherwise insolvent as declared by the competent court provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to the Purchaser.

21 SECURITY CLEARANCE FROM DoT

21.1 In connection with the security clearance, the latest directives issued from time to time by the Department of Telecommunication, Ministry of Communications & IT or any other Ministry of Government of India on security considerations shall be applicable to the present tender.

21.2 Accordingly as per the extant Amendment of the National Long Distance (NLD) Service License Agreement for security related concerns for expansion of Telecom Services in various zones of the country issued vide Department of Telecommunication, Ministry of Communication & IT, Government of India’s letter no. 10-54/2010-CS-III (NLD) dated 31.05.2011, the successful bidder’s OEM shall comply with the provisions stated in the above mentioned directive of DoT and shall have to enter into an agreement with RailTel as per the template agreement between Telecom Service provider and the Vendor of equipment, product and services (available on DoT website). The tenderer must submit a declaration alongwith their offer.

22 BID SUBMISSION AND OPENING DATE

22.1 Each and every page of bid should be signed by authorized representative of the firm. Power of attorney in favour of the signatory duly authorizing the signatory shall be enclosed in the bid.

22.2 The bid should be submitted in two copies-one original and one copy. The packet containing the original and copy of the bid duly marked “ORIGINAL & COPY” should be sealed by the personal seal of the bidder.

22.3 The envelope shall be addressed to the Purchaser at the following address:

The General Manager/ Project RailTel Corporation of India Ltd. Plot No. 143, Institutional Area, Opposite-Gold Souk, Sector-44, Gurgaon-122003

22.4 The envelope shall bear name of work, the tender no. and the words “DO NOT OPEN BEFORE” (due date).

22.5 Bid should be delivered to the above address so as to reach up to 15:00 hours of due date. The bids shall be opened at 15:30 Hrs on the same day in the above office in the presence of representative of the bidder. Bid received after due date and time shall be summarily rejected and shall not be opened.

CHAPTER 5

Proforma for Performance Bank Guarantee

PERFORMANCE BANK GURANTEE BOND(On Stamp Paper of Rs one hundred)

(To be used by approved Scheduled Banks)

1. In consideration of RailTel Corporation of India Limited, having its registered office at 10th Floor, Bank of Baroda Building, 16 Sansad Marg, New Delhi-110001 (Herein after called RailTel) having agreed to exempt …………………………………………………………….. (Hereinafter called “the said Contractor(s)”) from the demand, under the terms and conditions of an Purchase Order No. ………………… ……………dated……………made between …………………………and ……………………………………………….. for (hereinafter called “ the said Agreement”) of security deposit for the due fulfillment by the said Contractor (s) of the terms and conditions contained in the said Agreement, on production of a Bank Guarantee for Rs. ………………………. (Rs . ………….. only). We , ………………………………… (indicate the name of the Bank) hereinafter referred to as “the Bank”) at the request of ……………. ……………. Contractor(s) do hereby undertake to pay RailTel an amount not exceeding Rs. ……………. against any loss or damage caused to or suffered or would be caused to or suffered by RailTel by reason of any breach by the said Contractor(s) of any of the terms or conditions contained in the said Agreement.

2. We , ……………………………………………………………. Bank do hereby undertake to pay the amounts due and payable under this Guarantee without any demur, merely on demand from RailTel stating that the amount is claimed is due by way of loss or damage caused to or would be caused to or suffered by RailTel by reason of breach by the said Contractor(s) of any of terms or conditions contained in the said Agreement or by reason of the Contractor(s) failure to perform the said Agreement. Any such demand made on the Bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee. However, our liability under this guarantee shall be restricted to an amount not exceeding Rs . ………………………

3. We, ……………………………………….. bank undertake to pay to RailTel any money so demanded notwithstanding any dispute or disputes raised by the Contractor(s) / Tenderer(s) in any suit or proceedings pending before any court or Tribunal relating thereto our liability under this present being, absolute and unequivocal. The payment so made by us under this Bond shall be a valid discharge of our liability for payment there under and the Contractor(s) / Tenderer(s) shall have no claim against us for making such payment.

4. We, …………………………………………. Bank further agree that the Guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said Agreement and that it shall continue to be enforceable till all the dues of RailTel under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till RailTel certifies that the

terms and conditions of the said Agreement have been fully and properly carried out by the said Contractor(s) and accordingly discharges this Guarantee. Unless a demand or claim under the Guarantee is made on us in writing on or before the ………… We shall be discharged from all liability under this Guarantee thereafter.

5. We,…………………………………………… (indicate the name of Bank) further agree with RailTel that RailTel shall have the fullest liberty without our consent and without affecting in any manner our obligations hereunder to vary any of the terms and conditions of the Agreement or to extend time of to postpone for any time or from time to time any of the powers exercisable by RailTel against the said contractor(s) and to forbear or enforce any of the terms and conditions relating to the said Agreement and we shall not be relieved from our liability by reason of any such variation, or extension to the said Contractor(s) or for any forbearance, act or omission on the part of RailTel or any indulgence by RailTel to the said Contractor(s) or by any such matter or thing whatsoever which under the law relating to sureties would, but for this provision, have affect of so relieving us.

This Guarantee will not be discharged due to the change in the Constitution of the Bank or the Contractor(s) / Tenderer(s).

(indicate the name of Bank) lastly undertake not to revoke this Guarantee during its currency except with the previous consent of RailTel in writing.

Dated the day of 2012

for ………………………………………………..(indicate the name of the Bank)

Witness

1. SignatureName

2. SignatureName

-END of Tender Document-