rce platform technology (rpt) mark arndt ([email protected]) user support

9
RCE Platform Technology (RPT) Mark Arndt ([email protected]) User Support

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Page 1: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

RCE Platform Technology (RPT)

Mark Arndt ([email protected])

User Support

Page 2: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Support for RPT Users

RPT is flexible and feature-rich

• Extensive SDK

• Multiple interconnect options and

possible networking topologies

• Enables a variety of design and

deployment decisions

Multiple skill sets needed for support

and development

• Network administrators

• Electronics technicians

• Software developers

A workshop only scratches the surface

• We are committed to user support

• We are here to train, but also get your

feedback and an particular identify

user roles we may have missed

Page 3: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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RPT User Web Site

Portal to all RPT

support resources

• Software release

announcements

• Hardware and

software

documentation

• Software API

reference – Doxygen

• Previous workshop

materials

• Issue tracking system

• User forums

https://confluence.slac.stanford.edu/display/RPTUSER/

Page 4: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Software Distribution

• Software releases are

announced on the

RPT site- git repository pointer

- git checkout

instructions

- Release notes

• Refer back to the

Tools presentation

given earlier this

morning for more

information

Page 5: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Documentation

Audience Reference Documents User Guides

Shelf administrators • COB specifications and data sheets

• IPMI/shelf configuration command line reference

• COB installation and troubleshooting guide

Software administrators

• Installation scripts reference

• SDK and utilities installation guide

Plugin userPlugin developer

• Doxygen API reference • Development tutorials and sample code

• SDK user guide

RTM developer • COB RTM Interface specification

Page 6: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Doxygen Reference for SDK

• For plugin users

and developers

• Organizes and

presents SDK

package

documentation by:

- Release version

- Package

- Namespace

- Classes

- Files and file

members

• Package-oriented

examples provided

Page 7: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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User Forums and Issue Tracking

• The project uses Jira for issue

tracking….- Issues can be logged against

• Hardware

• Utilities

• SDK

- Access requires a SLAC account or

an “external” user Crowd account

• …and a to-be-determined user forum

system such as Snitz- Organized to support discussion

threads on• Specific SDK packages

• Individual utilities

• Hardware components

Page 8: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Timeline

• What’s available now?- Software releases…

- …and the corresponding Doxygen reference pages

- Hardware and software lesson handouts

• What will be available within two months?- Issue tracking in Jira

- Forums system

- Full SDK user guide

- SDK and utilities installation guide

- Full utility and tool reference documentation for all user roles

• What will be available longer term?- Full hardware reference documentation

Page 9: RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

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Feedback

Please send feedback, on the workshop or otherwise

• Topics we missed

• For topics we covered, too much detail, too little?

• What additional examples would be useful?

And consult the RPTUSER Confluence site regularly for:

• New support resources and documentation

• SDK release announcements

[email protected]

https://confluence.slac.stanford.edu/display/RPTUSER/