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www.resourcedm.com Resource Data Management Ltd 80 Johnstone Avenue, Hillington Industrial Estate, Glasgow, Scotland, G52 4NZ, UK +44(0)141 810 2828 Switchboard [email protected] Technical Support [email protected] Sales Enquiries Data Manager In Store User Guide Products PR05XX

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Page 1: RDM Data Manager - resourcedm.com · RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing,

www.resourcedm.com

Resource Data Management Ltd 80 Johnstone Avenue, Hillington Industrial Estate,

Glasgow, Scotland, G52 4NZ, UK

+44(0)141 810 2828 Switchboard

[email protected] Technical Support

[email protected] Sales Enquiries

Data Manager In Store

User Guide

Products

PR05XX

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Data Manager In Store User Guide

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General Note: Icons or images may not be exactly as depicted in this document or in the

same location depending on user configuration and the Data Manager software version. Hardware images shown represent the current version of Data Manager, older Data Managers may have slight variations. The space provided below is available for site specific notes.

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Revision 1.54.5a - 3 -

Data Manager In Store User Guide

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Table of Contents

In Store Use ........................................................................................................................ 4

Using the Keypad.............................................................................................................. 4 General Keypad Operations ............................................................................................. 4 Accepting Alarms .............................................................................................................. 5 Operations from the "Home" screen ................................................................................. 6 Alarms ............................................................................................................................... 6 Current Alarms .................................................................................................................. 6 Old Alarms ........................................................................................................................ 6 Alarm Detail ...................................................................................................................... 7 Viewing Data ..................................................................................................................... 7 Device Information ............................................................................................................ 8

View Logged Data ......................................................................................................... 8 Data in Tabular Form ................................................................................................. 9 Data in Graph Form ................................................................................................... 9

Reports ........................................................................................................................... 10 Inhibits ............................................................................................................................ 11 GP Timer Run-On ........................................................................................................... 12 Memory Stick Operation ................................................................................................. 13

System Dump .............................................................................................................. 13 Export Log Data ....................................................................................................... 14

Accessing the Data Manager via a PC ............................................................................ 15 Using Explorer ................................................................................................................ 15 Navigation ....................................................................................................................... 15 Home Screen .................................................................................................................. 15

Device List ................................................................................................................... 16 Layout ......................................................................................................................... 17

Settings ........................................................................................................................... 19 Alarms ............................................................................................................................. 20 Graph .............................................................................................................................. 21

Zoom ........................................................................................................................... 21 Set .................................................................................................................................. 22 Efficiency ........................................................................................................................ 23 Alarm Log ....................................................................................................................... 23 Accepting Alarms using the PC ...................................................................................... 23 Reports ........................................................................................................................... 24 GP Run-On ..................................................................................................................... 25 Connections .................................................................................................................... 26 USB, Ethernet, RS485 and Telephone connections ....................................................... 27

4 Port Ethernet Switch ............................................................................................. 27 RS485 Connections ................................................................................................. 27

Disclaimer ......................................................................................................................... 1

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In Store Use

Using the Keypad

General Keypad Operations The navigation keys (up, down, left & right) are used to move the cursor around the screen. Once on the desired text, press enter. Softkey functions are defined on the lower part of the screen adjacent to the F1 - F4 keys. The operation of these keys will vary according to which screen is active. When text is required, the alpha/numeric keys operate in a similar manner to a mobile phone keypad, pressing the key cycles round the text and number for that key. There is a soft-key function to change between upper and lower case letters. The escape "ESC" key can be used to quit a function before execution. It is also the back page key. The “ENTER” key can be used to confirm an operation or advance.

Softkeys: function is defined by on-screen text

Navigation keys

Alarm indicator Alpha-numeric keypad

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Accepting Alarms When an alarm(s) occurs, the Data Manager will display the alarm on the screen. The alarm buzzer will sound and the light in the centre of the navigation keys will flash red. To accept the alarm(s), enter an appropriate PIN and press Enter. (Press “Mute” if the system has been configured for no PIN.) If the appropriate hardware is fitted a swipe card can be used to accept the alarm instead of entering a PIN. Further alarms can be accepted by pressing “Mute”. If the “Mute” key has not been pressed for 10 seconds, a PIN will be required to accept further alarms. Once all of the current alarms have been accepted, the alarm buzzer will stop, the indicator will display static red and the screen will revert to the screen prior to the alarm. Once all alarms are clear, the indicator will display static green

Typical alarm screen when using a “PIN” or swipe card to accept.

Typical alarm screen when not using “PIN” or swipe

card to accept

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Operations from the "Home" screen

From the Home screen the following can be accessed: -

Devices

Alarms

Service

More Use more to access Inhibit and GP Run-On features

Alarms

Current Alarms

Old Alarms

Current alarms are shown in tabular form, with their serial number, device, reason and occurred time. The list is in reverse chronological order. To view further information on a specific alarm, move the cursor over the alarm serial number and press "Enter"

Old alarms can be seen in a similar manner by pressing the softkey "Old"

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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Alarm Detail

Viewing Data From the "Home" screen, press the softkey "Devices"

Devices are listed in tabular form. To view the information on a device, move the cursor to the desired device and press “Enter”

When viewing either the Current or Old alarm list use the up or down cursor keys to highlight an alarm from the list displayed. Pressing the enter button will result in additional information being displayed for the alarm selected.

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Device Information

View Logged Data

With the cursor over Period, press "Enter" Key in the required period. Move the cursor to "Start Time" and press "Enter" Key in the required start time. Move the cursor to "Start Date" and press "Enter" Key in the required start date. Move the cursor to "Graph Trace" and press "Enter" Select the item to graph. Press either "Table" or "Graph" to view the data.

The device information is shown in tabular form on this screen. Use the navigation keys to see more detail. From this screen, you can choose to view alarms relating to the device, set parameters for the device or see the device logs.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Data in Tabular Form

Data in Graph Form

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Reports From the Devices page select Reports.

Highlight “Type” and select the type of report to be created. Select whether the report generated is used with data gathered out with “Normal Hours”. Highlight “Normal Hours” and enter appropriate times e.g. Store opening hours. Select “Period” and define the required period from the possible options listed. The past 24 hours, week, 2 weeks or month. It is also possible to select a specific period from which the data is gathered.

Press “Report” to view the data. As shown in this example the number of alarms generated in the past month by each controller is highlighted.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Inhibits Inhibits are used to prevent alarms from controllers that are intentionally switched off for a duration. Inhibits can be set to: -

Short

Long

Online The defined periods for short and long inhibits are setup during commissioning. Online keeps the device in inhibit until the next time it is switched on and comes online.

At the Home screen, press More then Inhibit. (Swipe card or enter “PIN” to access this feature)

Select the device to inhibit, and press either Short, Long or Online. If Short or Long is selected, the mode will come on as “Inhibit”. If Online is selected, the mode will come on as “Pending” until that controller goes offline. Then the mode indicates “Inhibit” until the controller comes back online. Note. If the case is not switched off before the Offline delay + 15 minutes has elapsed, this online inhibit action will be cancelled.

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GP Timer Run-On This feature allows General Purpose timer channels to have run-on hours added From the home screen, press more, then Run-On

Select the channel and press: - Run-On

Press “Set” and key in the desired Run-On period; the new finish time will be displayed.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Memory Stick Operation Logged data and a system dump can be stored on a “Memory Stick” device. This can be used for later retrieval and printing on another PC. From any screen, plug the Memory Stick device into the front USB port and follow the on-screen instructions:-

System Dump

Select either

-Export Log Data -System Dump -Save Site Configuration -Restore Site Configuration -Upgrade Firmware

Press enter to continue.

Select “2 System Dump” and press enter.

Remove the memory stick when the system dump has successfully completed.

The dump file is a compressed file with the filename “Dump.zip” Extract the 2 files “dump.xml” and “Dump.xsl” into the same directory and open the dump.xml. The system dump will open in a web browser session.

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Export Log Data Extracting logs over a long period may take several minutes to extract, please have patience until the utility has finished. The extracted file is a “.zip” that contains individual “.csv” files, which can be extracted and read into Excel to produce tables and graphs. Save Site Configuration Option to save a Data Manager’s full site configuration.

Restore Site Configuration Option to restore a previously saved site configuration.

Note: use with caution. Upgrade Firmware Enables user to upgrade the Data Managers software.

Please note an upgrade file is required from RDM.

Enter the start and end dates for the log information and then scroll to “5 Do Export” and press enter. The selected data will be exported to your memory stick. Options 3 & 4 are for the use of service personnel only and should not be altered.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

www.resourcedm.com www.resourcedm.com

Accessing the Data Manager via a PC

Using Explorer The Data Manager can be accessed using a PC connected to the IP network connection. If the PC is directly connected to the Data Manager a standard straight through patch cable or cross-over Cat 5 cable can be used.

Navigation With the PC attached to the Data Manager start a web browser session, the Home screen will be found at http://10.1.2.75. Some example web browsers are Internet Explorer or Mozilla Firefox. For consistent results, use the application navigation buttons rather than the standard browser buttons.

Home Screen There are two types of screen that will appear at the home page, a device list or a store layout. In both cases a menu tab will appear at the top of the page, as shown below. Clicking on the appropriate tab will select the required page. On some tabs a drop down menu will appear when there is more than one option available, as shown on the Service tab above. The options displayed depend on the user login level.

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Device List

Shown below is the Device List from the Data Manager home screen, this is shown if no layout diagram has been uploaded to the Data Manager:- The columns shown are as follows: -

Device Controller Name

Description Controller Alias

Value Current Value (If used)

Status Current state

Pack Pack Optimisation Performance Indicator*

TPI Case Temperature performance Indicator* *Only viewable when the necessary energy features have been enabled. Refer to Data Manager commissioning guide for full details. The status field is colour coded to indicate the different states: -

Red Alarm

Blue Normal

Yellow Defrost

Green Case Off

Orange Alarm Inhibit

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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Further information on each controller can be viewed by clicking on the desired controller from the list. There is an indication of the system’s current status at the lower left hand side of the screen,

Time and date

Number of current alarms

On/Off Line status

Layout

If a layout diagram has been loaded during commissioning, then a screen similar to the one below will appear as the home page. The layout screen gives an over-view of the store layout. The individual controllers are colour coded to show their respective states. Colours defining controller states are: -

Red Alarm

Blue Normal

Yellow Defrost

Green Case Off

Orange Alarm Inhibit

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Clicking on a controller or bay, will auto zoom to that area. As with the controller list, further clicking on the controller will display the controller values and/or alarm status, as shown below. The data on this screen will vary according to which controller is being viewed. There are a further 9 controller-associated screens, which can be accessed by clicking the icons on this screen: -

Settings: Shows the controllers parameter settings.

Alarms: Shows the controller alarm log.

Defrost: Performs an immediate defrost.

Graph: Shows the controller history in graphical format.

Set: Allows the user to change controller parameters.

Efficiency: Shows graphical reviews of case valve performance.

Inhibit: Inhibits all alarms from the controller.

Next: Moves on to the next controller in the list

Previous: Moves back to the previous controller.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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Settings Click the Settings icon to view the controller settings: - The data on this screen is read only and will vary according to which controller is being accessed. Press the "Values" icon or the back button to revert to the controller values.

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Alarms Click the alarms icon to access the controller alarm page: - Data and values on this view only screen will vary according to the controller being viewed. Clicking on the alarm serial number can expand individual alarms, giving this view: -

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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Graph Click the graph icon to view the controller history graphically: - Traces seen on the graph can be added or deleted by selecting/de-selecting the required traces from the list. Previous day values can be seen by clicking the "previous day" icon. Selected days can be seen by clicking the "select day" icon and entering the required dates. More controllers can be added to the graph by selecting them from the drop down menu. Sample frequency varies according to the type of Data Manager. The SSD version (PR0510) will allow for sample frequencies as low as 15 seconds. The standard Data Manager (PR0500) allows for samples no lower than 15 minutes.

Zoom

The trace(s) can be zoomed by: - Clicking and holding the left mouse button whilst selecting the desired trace area, then releasing the left mouse button.

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Set (Access to this screen requires a service or install level user.) Click the set icon to view and/or change the controller parameters: - Type in the required values in the appropriate fields and click "Set Parameters". The parameters will be saved in the controller’s memory. Parameters can be "locked" preventing further changes to be made (unless by an authorised user). Check the "Locked" tick box against each parameter you require to lock and then press "Set Parameters". The Data Manager will highlight values entered into a parameter field which are out with a parameters valid range. When this occurs the parameter is highlighted in Red, enter a valid value from the range shown and press “Set Parameters” to continue.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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Efficiency Click the efficiency icon to view the controller valve performance. The efficiency screen displays the percentage valve opening against time.

Alarm Log Click Alarm Log from the menu tab to view alarm data: -

Accepting Alarms using the PC There are two methods of accepting alarms through the PC. Firstly in the Alarm Log page an “Accept” hyperlink, shown in blue above, appears beside each configured alarm. Clicking on the link will prompt the user to login, at this point the alarm will be acknowledged. Repeat to accept further alarms. With the “Sound/Accept alarms on PC” feature enabled a small alarm bell icon will appear at the bottom right corner of the web browser screen. When an alarm occurs an alarm bell sound will be heard. (If there is a sound card with speakers attached to the PC.) To accept the alarm, click the alarm bell icon and you will be prompted to enter your PIN. Once your PIN has been entered, the alarm can be accepted.

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Reports From the menu tab click on Reports.

Select the type of report to be created. Select whether the report generated is used with data gathered out with “Normal Hours”. From the drop down menu select appropriate times to define “Normal Hours” Define the period from which data is gathered.

Shown above is an example graph of “alarms by alarm”. By selecting “Count of alarms by alarm” It is possible to view this data in a tabular format.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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GP Run-On From the menu tab click on GP Run-On. Type in the desired run-on duration and click the “Set” button. The page will update showing the new finish time. The clear button will also be displayed; click this button to cancel a run-on.

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Connections Probe connections: lower tier: - Probe Grounds Upper tier: - Probe inputs Plant and Defrost: Lower tier: - Grounds (0V) Upper tier: - Ground (0V) return inputs Supply: 100 - 240 Vac 50/60 Hz Once the wiring is complete, the two front covers should be replaced and secured by the 4 screws on the front.

USB, Ethernet, RS485 & Telephone connections

Inputs 1 - 12

Relay 1 Relay 2 Relay 3 Relay 4

Knock-outs x10

Neutral

Earth

Daughter board positions

USB port

Live

N/C

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product

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USB, Ethernet, RS485 and Telephone connections The connections for the following devices are on the right hand side of the Data Manager – remove the wing for access:

4 x USB ports

4 x Ethernet 10/100baseT ports (Eth 0)

1 x Telephone port (for internal modem; if fitted)

1 x RS485 Port

4 Port Ethernet Switch

There is a green and yellow LED associated to each of the 4 ports.

The green LED when static, indicates that the connection to the device is good, the green LED then flickers when data is being transmitted. When the yellow LED is off it indicates a 10 BaseT connection. When the yellow LED is on it indicates a 100 BaseT connection. The Yellow LED is also a collision LED and will flicker when active.

RS485 Connections S = screen A = Data + G = Ground B = Data -

4 x Ethernet Ports

4 x USB Ports

RS485 Port Telephone Connector

S A G B

USB Port Status LED

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Disclaimer The specifications of the product detailed in this document may change without notice. RDM Ltd shall not be liable for errors or omissions, for incidental or consequential damages, directly or indirectly, in connection with the furnishing, performance or misuse of this product or document.