Amy VecchioneMay 7, 2009Boise State University

Strategies for connecting to & supporting Strategies for connecting to & supporting faculty, graduate students, and undergraduatesfaculty, graduate students, and undergraduates

“the continued progress of the library facilitates

progress in the scholarly community”

Drummond, Rebecca C. (May 1991). A Joint Venture: Collaboration in Collection Building. Collection Management. 14, 59-72.

Current Trends in the Academic Current Trends in the Academic Library Library

• Less visits to the reference desk• More online searching • Increase in cloud computing• Sharp increase in distance education• Publishing model is shifting• Constant change in technology• Shrinking budgets

Connecting in a Changing WorldConnecting in a Changing World

• Low cost innovations• Embracing the constant change• Continuous learning• Reaching out to where the students and faculty are• Be receptive to new ideas• Learn evolving and current technologies• Admit when tools are no longer working and move on• Learn and evaluate the needs of your user groups

“…the Millennial Generation’s identified traits of self-assuredness,

technological savvy, and impatience…”

Duke, Lynda M. (March 2009).Collaboration between Marketing Students and the Library : An Experiential Learning Project to Promote Reference Services. College & Research Libraries. 70, 109-121.

Strategies For All UsersStrategies For All Users

• Relationship building• Communication• Inform of library services• Be an advocate• Engage in continual learning• Keep an open mind• Listen carefully & show empathy• Reach out• Be relevant• Make use of current web tools• Customize

Strategies for FacultyStrategies for Faculty

• Introduce yourself • Ask a lot of Questions• Promote publishing with open access journals• Collection Development• Collaboration• Super Supporters• Communication methods• E-mail newsletters• Attend departmental meetings• Learn the departmental culture• Level of formality• Be invested, embedded and caring• Take courses, Attend classes, Read Published Articles• Be there face to face or online• Congratulate Successes• Technical help & Information Literacy Instruction

Questions to AskQuestions to Ask

• Are faculty aware of present library services?• What methods does faculty use to communicate?• What are their preferred methods of communication?• What are their research subjects?• How many members are there?• Who has been published recently and what awards have any won?• Does the academic department have a liaison for the library?• What do other library liaisons do? • How do other librarians connect to their community?• Do I have a mentor?• What are the existing marketing plans?

Strategies for Graduate and Undergraduate Strategies for Graduate and Undergraduate StudentsStudents

• Listen and show empathy on the reference desk• Be there• Cater to their individual needs• They can find us when they need us• Be embedded• Partnerships with popular organizations• Showing up to help• Service oriented experiences• Journals projects• Workshops• Embrace non-traditional students• Be ready to learn • Research consultations

Distance EducationDistance Education

•30% increase from Spring 2009 to Summer 2009• 11% increase from Fall 2008 to Spring 2009• Several online degree programs• 4,600 students in online courses each semester• 737 courses offered each semester

Responsibilities as Virtual LearnersResponsibilities as Virtual Learners

• Use the tools that suit your users learning styles • Stop using tools when they are no longer useful• Evaluate tools before you use them• Become familiar with tools before sharing them• Learn new things• Provide feedback for new technology• Show respect• Consider all points of view• Interact and respond• Be genuine

BibliographyBibliography

Anderson, Jan R. (March 1999) Collection Development in the Electronic Environment: Shifting Priorities: A Conference Report. Library Collections, Acquisitions & Technical Services. v. 23 n. 4 p. 443-449. Drummond, Rebecca C. (May 1991). A Joint Venture: Collaboration in Collection Building. Collection Management. v.14, p. 59-72.Duderstadt, James J. (April 2009). Possible Futures for the Research Library in the 21st Century. Journal of Library Administration. v. 49 n. 3 p. 217-225.Duke, Lynda M. (March 2009).Collaboration between Marketing Students and the Library: An Experiential

Learning Project to Promote Reference Services. College & Research Libraries. 70, 109-121.Hunter, Karen, et. al., (April 2009) Panel 3: Into the Glass Darkly: Future Directions in the 21 st Century. Journal of Library Administration. v. 49 n.3 p. 281-301Kozel-Gains, Melissa A., et. al. (April 2009) Experiments and Experiences in Liaison Activities: Lessons from New Librarians in Integrating Technology, Face-to-Face, and Follow Up. Collection Management. v. 32 n. 2 p. 130-142.Liu, Shu. (January 2008) Engaging Users: The Future of Academic Library Web Sites. College & Research

Libraries. v. 69 no. 1 p. 6-27.Stoddard, Richard A., et. al., (July 2006) Going Boldly Beyond the Reference Desk: Practical Advice and Learning Plans for New Reference Librarians Performing Liaison Work. The Journal of Academic Librarianship. v. 32 n. 4 p. 419-427.Tucker, James C., et. al., (2003) Collaborate or Die! Collection Development in Today’s Academic Library.

The Reference Librarian. v. 83/84, 2003, p. 219-236.Veal, Robin, et. al., The Virtual Library Liaison: A Case Study at an Online University. Journal of Library Administration. V. 49 n. 1 p. 161-170.York, Amy C., et. al., (January 2009) Taking Library Instruction into the Online Classroom: Best Practices

for Embedded Librarians. Journal of Library Administration. v. 49 n. 1 p. 197-209.