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Reckon One Startup Guide

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Copyright

Copyright © 2014 Reckon Ltd.

All rights reserved

Reckon Software

Locked bag 7522

McMahons Point NSW 2060

Trademarks

Reckon, Reckon logo, R Logos, Reckon One and Reckon Accounts are trademarks of Reckon Ltd. Microsoft, Windows & Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are trademarks of Intel Corporation in the United States and other countries. The trademarks of other products are owned by their manufacturers. Help Search powered by Vantage AnswerWorks™. Copyright 2012 Vantage Research. LLC.

The software contains Adobe® Flash® Player software by Adobe Systems Incorporated. Copyright © 1995-2010 Adobe Macromedia Software LLC. Adobe and Flash are trademarks of Adobe Systems Incorporated. Contains Sybase Central, © 1989-2010 Sybase, Inc., with portions Copyright 2010. iAnywhere Solutions, Inc.

Software © 2014 Reckon Ltd.

All rights reserved.

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Development Team

Product Management: Dean Darke, Rob Paris, Jasmina Cahill, Samantha Stone, Eddie Krabs, Piyush Mittal, Simon Hutchinson

Software Development: Paul Senior, Vladamir Platonov, Aaron Pearse, Pranoy Sinha, Wayne Qui, Mike West, Gary Page-Wood, Grant Gurr, Johan Pienaar, Jon Acock, Ken Hernandex, Kevin Li, Louis Taljaard, Michael Buisson, Mitch Beaumont, Murugan Venkatachalam, Navin Chand, Nigel Boland, Parvinder Sahran, Peter Channon, Rajesh Rathod, Rojiv Lochen, Rich Reynolds, Robert O’Shea, Sam Zou, Sharon Towes, Shishir Kumar, Sun Tang, Tony Hallworth, Alvin Zeng, Craig Aroa, Andrew Appleby, Kevin Benson

Information Technology: Ashwin Kumar, Martin Woodroffe

Technical Documentation: Shuang Guo, Samantha Stone

Quality Assurance: Phillip Osman, Khen Chu, John Li, Scott Montgomerie, Neil Rustidge, Elvis Olic, Martin Hannah, Rammi Grewal

Marketing: Matthew Butler, Perrine Mignot, Claudia Feher, Adrian Ireland, Trang Phan, Min Kumar, Rogier de Jonge, Rebecca Kington, Rianti Pramira, Tracey Hirschhorn, Julian Kearney, Megan McNamara

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Contents

1 | Welcome � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2How to use this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2 | Getting started with Reckon One� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5

Reckon One’s loyalty program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Reckon One’s modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Accessing Reckon One. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Setting Up Your Books in Reckon One . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Creating your book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Entering historical transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Viewing your profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Changing your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Billing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Adding a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

3 | Learning the Core module � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 23

The Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Managing administration tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

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Contents

Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Tax preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tax agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Tax codes and groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Report preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Entering data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Creating Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Entering contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Entering Bank accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Reconciling your transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Transferring money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Entering Journals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Receiving money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Making a payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Creating Budgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Creating reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4 | Learning the Invoices module� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53

Invoicing preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Sales preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Purchase preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Editing template settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Customer transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Adding invoices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Receiving money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Adding customer adjustment notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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Supplier transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Entering bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Making a payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Adding supplier adjustment notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

5 | Learning the Projects module � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 75

Adding projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Project reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Next steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

6 | Contacting Reckon � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 81

Getting Answers to Your Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82How To videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Working with a Reckon Adviser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Reckon Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Licence Agreement � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 86

1 | Welcome

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WelcomeWelcome to Reckon One. Whether you’ve been running your business for years or are just starting out, having an organised, efficient way to manage your business can save you time, money, and a lot of frustration.

Use this Startup Guide to get up and running as fast as possible. In this guide, you’ll learn:

• How to create a book in Reckon One

• How to set preferences

• How to get started with the Core module

• How to get started with the Invoice module

• How to get started with the Projects module

• Where to look for help when you have questions

How to use this guidePage

5 Getting started with Reckon One

Page 23

Learning the Core module

Page

53 Learning the Invoice module

3

Page 75

Learning the Projects module

Page44 Learning how to contact Reckon

2 | Getting started with Reckon One

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Reckon One’s loyalty programDiscounts are not available on single books. Different percentage discounts are applied to the total number of books you have purchased. These discounts are applied on the total number of books at the time of renewal.

The discount options are shown in the table below:

Paid books at renewal Discount on total renewal price1 0%

2-5 5%

6-10 7.5%

11-15 10%

16-20 12.5%

21-25 15%

26-30 20%

30+ 25%

Reckon One’s modulesReckon One is a customisable online accounting solution. It is literally designed by you. You can match the available modules to your unique business needs.

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The modules that are currently available with Reckon One are:

• Core

• Invoices

• Projects

• BankData

If you would like more information, keep an eye on http://www.reckonone.com/.

Accessing Reckon OneOnce you have purchased Reckon One, you can login to create your first book and start benefiting from all it’s great features.

To access Reckon One:

A Open your Internet Browser, go to http://app.reckonone.com.

Getting Started with Reckon One

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B Enter the username and password that you set up when purchasing Reckon One.

C Click Login. At this point you may be asked to install Microsoft® Silverlight if you have not previously installed this plug in. Simply accept that you want to install it. The Choose a book to open window appears.

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Setting Up Your Books in Reckon OneThe first thing you need to do in Reckon One is create a book for your business. Setting up your book properly is the most important thing you can do to have Reckon One help you manage your business efficiently.

The setup process is an easy wizard and should take you about 5-10 minutes to complete. Then, depending on the complexity of your business, completing your book setup can take anywhere from a few minutes to a few hours. The amount of time varies based on how much detail you add about your accounts, customers, and suppliers.

When you set up your book, you will be prompted for details about your company. Before you begin the setup process, gather the information shown in the Getting Started Checklist.

Creating your bookAfter you have gathered the company information listed in the following Getting Started Checklist, you can set up your book using the Add a Book wizard.

Getting Started Checklist

Book name It is recommended that you enter the trading name of your company as your book name.

Business TypeReckon One offers customised accounts based on the industry selection to assist with making data entry easy and relevant, e.g. Service, Medical, Professional.

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Getting Started Checklist

Start date

Reckon One uses a start date as the point at which you begin entering your transactions. You must enter all historical transactions between your start date and today to ensure complete accounting records for your business.

Many business owners base their accounting records on their financial year, so that they can see transactions for the entire year. If this is not important to you, you can choose a different starting point, such as today or the first of the month, quarter, or year.

Bank statements, and credit card accounts

You’ll need the most recent bank statement for your bank accounts with an ending date that’s before your start date. The ending balance on this statement will be your opening balance for the bank account you create in Reckon One, and then you’ll enter all the open transactions, and all the new transactions from the start date forward.

Setting up a book

A Click Setup book wizard.

The first window you will see is Your new book details.


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B Enter your book name, i.e. your company name.

C Select the Book country from the drop-down list.

D Select your industry. This is used to help define your accounts.

E Select Yes or No to choose whether or not you track tax.

F Select your accounting method of cash or accrual.

G Click Continue.

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The Chart of Accounts window opens. These accounts are automatically choosen for you based on your industry selection.

H You can customise the accounts at this step or they can be changed at a later time. Click Continue.

The Significant dates window opens.


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I Select when you want to start your book; The first day of the current financial year or another date.

J Click Continue.

The Bank account and Credit card window opens.

K Enter your bank account and credit card details and their opening balances. To add more than one account, simply click Add another account.

L Click Continue.

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The Optional industry information window opens. Entering this optional information will assist Reckon One to better understand your business.

M Select an Industry group from the drop-down list.

N Select a category from the drop-down list.

O Select a specific industry from the drop-down list.

P Click Save and finish.

Your newly added book will appear on the main screen.


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Entering historical transactionsIf your start date is before today’s date, you’ll need to enter past transactions from the start date to today. This ensures that your Reckon One records are completely up-to-date and your reports will be accurate.

Enter historical transactions in chronological order. The most efficient way to enter historical transactions is in the account register.

Note: If you don’t have time to enter all your historical transactions right away, don’t worry. You don’t need to enter all your past transactions before you start using Reckon One for new transactions. Enter new transactions as they occur. Then catch up with historical transactions when you can. Remember, though, that your account balances will be incorrect (and your reports may be wrong) until you enter all the past transactions.

The Control PanelWhen you first open Reckon One, you will see any books that you have already added. You can also add another book and view your control panel.

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The Control Panel is where you can update your profile, change your password, view billing information and add users to Reckon One.

To access the Control Panel, click Control Panel.


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Viewing your profileTo view your profile, click My profile.

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In the My profile area you can upload a profile picture of yourself, change your name and email address and add a mobile number for receiving SMS updates from Reckon. If you update any of your details, click Save Changes.

To return to the Control Panel, click < Back to Control Panel.

Changing your passwordIf at any time you want to change your password for Reckon One, you can through the Control Panel by clicking Change Password.

Simply enter your existing password, your new password and then confirm your new password before clicking Change Password.


Billing informationThe following explains the billing process.

Payment rules

Reckon One is a monthly payment cycle, therefore you will be charged upfront for the current month. This becomes your billing cycle.

One account can have multiple books and the payment is made by the one stored credit card.

The first book defines the payment date of all the subsequent books.

when you purchase subsequent books within the billing cycle, you will have to pay the full price for them.


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Payments for modules (upgrade)

Modules added in the billing cycle will be charged in full. The next billing cycle will charge the existing (core + modules) plus any modules upgraded or any new modules added.

Refund for modules (downgrades)

If modules are downgraded between bill cycle dates, there is no refund. The module will be removed from the next billing cycle. The removed module will be read only mode. The next billing cycle will charge the existing (core + modules) minus downgraded modules or modules disabled.

Payment refunds on book deletion

If you have multiple books and delete one of them, no refund is given for the deleted book, because Reckon One charges the book for a month upfront.

Payment failure

If you fail to pay, there is a seven day grace period. Following this there will be a 30 day account freeze leading to payment, access to all the books are blocked, because one credit card is linked to all books.

A payment failure notification is sent to the billing contact only, not to all the administrators.

Payment reminders

If your credit card is about to expire, a reminder will be sent to the billing contact.

Book activation/deactivation

If a paid book is deactivated, you will still be able to access it as a read-only book.

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The deactivated book will be charged in the current billing cycle. From next billing cycle it will not be charged.

If the deactivated book is activated in the same billing cycle, you do not need to pay for activiation as it has already been paid for that particular month.

If the deactivated book is activated in the next billing cycle, you need to pay for the whole month. There is no pro-rata calculation. During activiation of the book, you can downgrade or upgrade the modules and they will be charged full price.

Viewing your billing information

The billing information area of the Control Panel is where you can update your business details, including Business name, address, location and phone number. You can also change your credit card billing details.

If you update any of your details, click Save Changes. To return to the Control Panel, click < Back to Control Panel.

From this window you can select the book you want by clicking it. The Dashboard is the first window to open.

Adding a userTo add a new user to Reckon One, click Add a user.

Enter all the details for the new user, including first and last name, email address, their username and password. All passwords must have at least 7 characters, 1 capital letter, 1 lowercase and 1 number.

You also have the option to make this user an administrator. An administrator has the ability to access the Control Panel and all the books associated with a company.

When you have completed entering the new user’s details, click Save Changes.



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Next stepsAfter you’ve set up your book in Reckon One as described in this chapter, you should:

• Learn how to get around Reckon One’s Core module (see Chapter 3)

• Learn how to get around Reckon One’s Invoice module (see Chapter 4)

• Learn how to get around Reckon One’s Project module (see Chapter 5)

• Learn how to contact Reckon (see Contacting Reckon on page 44)

3 | Learning the Core module

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Reckon One’s Core module allows you to define user roles, track receipts and payments and create budgets for your business. You can also access many reports and customise the dashboard for each user.

This section of the Startup Guide shows you how to get started with Reckon One. For more information, please go to the Reckon One website or Reckon Community to watch some How To videos.

The DashboardThe first window you see when you access a book is the Dashboard. Using the Dashboard in Reckon One you get an at-a-glance view of your financial position including Bank Account Summary and Net Position.

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The Dashboard is customisable according to the needs of your business. For example, you can add net position comparisons between financial quarters and you can subsequently drill down to income and expense particulars. All beautifully presented, with fully configurable graphs and easy to understand colour coding.

To add or remove items from the Dashboard, click Customise Dashboard.


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Managing administration tasksThe Administration menu gives you access to set and change your book’s settings and preferences, including general settings, email settings, managing users and their roles, tax and reporting preferences.

General settingsTo access the General settings window, click Administration and then click General settings.

In the General settings window you can change the book name, industry type, and company details. You can also lock off all transactions before a certain date, change the way the chart of accounts displays and set the email address you want to show in the from field for your emails.

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If you click About the book, you can find out when the book was created.

UsersTo access the Users window, click Administration and then click Users.

In the Users window, you can view your user details including, their User ID, email, roles and when they last logged in. You can also add, edit and delete users.

To add a user, do the following:

A Click Add a user.

The Add new users window opens.

B If the user already has a Reckon Online username, enter in the Username field and their current details will be populated.

C Enter their First name, Last name and Email address.

D Click Next.

E Select the role/s that you want to set for this user, i.e. Administrator, Limited and Superuser.


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For more details on each role, click Show details.

F Click Next.

G To confirm you want to add this user, click Save.

The new user will be added to the account and a confirmation email sent to the address supplied.

RolesIn Reckon One, a role includes or restricts access to areas used by certain separate functions within your company.

To access the Users window, click Administration and then click Roles.

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Reckon One has already created three roles; Administrator, Limited and Superuser. To view each of these roles in greater detail, click View role.

In the Roles window, you can add, edit or delete roles.

To add a new role, do the following:

A Click Add a role.

The Role details window opens.

B Enter the Role name.

C Select the functionality you want to assign to this role.

D Click Save.

Note: From the Role details window, you can also assign users to the role you are creating.

Tax preferencesTo access the Tax preferences window, click Administration and then click Tax preferences.

Reconciling your bank accountWhen you are ready to reconcile your bank account, it is easy with Reckon One. From the menu, click Transactions, select Bank accounts and then click Reconcile transactions.

Viewing your dataYou can view several reports, including Profit and Loss, Trial Balance, Balance Sheet and a GST Summary report by clicking Reporting from the menu.

Displaying the Chart of AccountsThere are three ways you can choose from to view your chart of accounts; description only, code only and code and description. You can select this setting by clicking Administration and then click General Settings.

Did You Know?


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The Tax preferences window is where you can enable tax tracking, select your accounting method, set your default tax agency and tell Reckon One if your sales figures are tax inclusive (gross) or exclusive (net).

You can also select whether you want to let users edit tax amounts and allow them to choose whether or not amounts include tax.

From the Tax preferences window, you can access and manage your tax codes and groups and tax agencies.

Tax agenciesA tax agency is a supplier to which you pay the tax that you collect. When you set up your tax items and rates, each one is associated with a tax agency. This ensures that the tax you collect gets paid to the correct tax agency.

To access the Tax agencies window, click Administration and then click Tax agencies.

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The Tax agencies window lists all your tax agencies. If you want to change any of the tax agency details, select the agency and then click Edit.

From the Edit the tax agency window, you can change the name, country, ABN, branch, reporting period, year start and the purchase and sales tax accounts.

Tax codes and groupsWhen you turn on tax, Reckon One creates several tax codes for you:

For many businesses, these preset tax codes are the only ones needed. You can add additional tax codes to accommodate other reasons for charging (or not charging) tax on your transactions. You then assign the appropriate tax code to each of the products and services you sell, and to each of your customers or suppliers.

To access the Tax agencies window, click Administration and then click Tax codes and groups.


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The Tax codes and groups window lists all the tax codes and groups that you have set up in Reckon One. You can add, edit and delete tax codes and groups. You can also mark them as inactive.

To add a tax code, do the following:

A Click Add.

The Add a tax code or group window opens.

B Enter the Name.

C Enter a Description.

D Select a Tax Agency to assign to this tax code.

E Select if this tax code is to be used with purchases or sales.

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F Select the Tax type.

G Click Save.

Report preferencesTo access the Report preferences window, click Administration and then click Report preferences.

You can set your reporting basis to be either Accrual or Cash in the Report preferences window. You can also set whether your aging reports are based on Transaction Date or Due Date.


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Entering dataThis section of the Startup Guide shows you to how to enter data in Reckon One to get you started with tracking your accounts.

Creating ItemsAn item is anything that your company buys, sells, or resells in the course of business, such as products, shipping and handling charges, discounts, and tax (if applicable). You can think of an item as something that shows up as a line on an invoice or other sales form.

Reckon One provides several different types of items. Some—such as the service item or the inventory part item—help you record the services and products your business sells. Others—such as the subtotal item or discount item—are used to perform calculations on the amounts in a sale.

Items can be added by accessing the Workflow menu. To add an item, do the following:

A From the menu, click Workflow and then click Items.

The Items window opens.

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B Click Add an Item.


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C Select the item type, either Product or Service.

D Enter the item name.

E You can also choose to make this item a sub-item of another, enter an item code, set the item state or select if this item was purchased or not.

F In the This item will be sold for section, enter a Price per unit, select an Account and Tax code and enter a Description.

G Click Save.

Note: From the Items window, you can also edit, delete and mark items as active/inactive.

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Entering contactsIn Reckon One you can enter suppliers and customers. Contacts can even be entered as both a supplier and a customer.

Ac customer is anyone who pays you. This can mean patients, donors, members, legal or consult lients, or your typical retail customer.

A supplier is anyone you pay, except for employees. This can mean subcontractors, utility companies, your landlord, tax agencies, or suppliers.

To enter a contact, do the following:

A Click Contacts and then click Customers or Suppliers.

The Contacts window opens.

Learning the Core moduleLearning the Core module

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B Click Add a contact.

The Add contact window opens.

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C Enter the Name to display.

D Select the type of contact, Customer or Supplier or both.

E Enter the Business name.

F Enter the business details, such as, Phone, Email, Web, Postal Address and Business address.

G Click Save.

Note: From the Contacts window, you can also edit, delete and mark contacts as active/inactive

Learning the Core moduleLearning the Core module

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Entering Bank accountsEven after you have set up your book in Reckon One, you can still add more bank accounts.

To add a bank account, do the following:

A Click Transactions and then click Bank accounts.

The Bank accounts window opens.

B Click Add an account.

The Add account window opens.

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C Enter the Account display name.

D Select the Account type, either Bank account or Credit account.

E Enter the date the account was opened and it’s opening balance.

F Enter the BSB and Account number of the new account.

G Click Save.

Note: From the Bank accounts window, you can also edit or delete accounts and reconcile your transactions.

Reconciling your transactionsAs you write cheques, withdraw money, make deposits, and incur bank charges, each of these transactions should be recorded in Reckon One and then “matched” with the bank’s records. This matching process is called reconciling. Reconciling your accounts is a key step to ensuring the accuracy of your accounting records.

To reconcile your transactions, do the following:

A Click Transactions and then click Bank accounts.

The Bank accounts window opens.

B Find the bank account that contains the transactions you want to reconcile and click Reconcile transactions.

The Reconcile transactions window opens.


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C Enter the period that you want to reconcile in the date fields.

D Enter the Expected closing balance.

E Click Get transactions.

The selected transaction will display.

F Go through your transactions, matching them to your bank statement and click Reconcile.

G If you need to add any transactions, click Add a payment or Add a receipt.

H If you need to edit any transactions, select the transaction and then click Edit.

I When you have completed the reconciliation, click Done.

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Transferring moneyIf you ever need to transfer money from one account to another in Reckon One, do the following:

A Click Transactions and then click Transfer money.

The Transfer money window opens.

B Click Add a money transfer.

The Add new transfer window opens.

C Enter the date.

D Enter a description for this money transfer.

E Enter the amount that you want to transfer.

F Select the account to transfer from and the one to transfer to.


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G Click Save and close.

Note: From the Transfer money window, you can also view or delete a previous money transfer.

Entering JournalsIn traditional accounting, a record of a transaction in which the total amount in the Debit column equals the total amount in the Credit column, and each amount is assigned to an account on the chart of accounts.

If you prefer this type of accounts data entry, Reckon One has a General Journal window that you can use. You can also use it for special transactions (such as selling a depreciated asset).

To enter journals, do the following:

A Click Adviser and then click Journals.

The Journals window opens.

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B Click Add a journal.

The Add new journal window opens.

C Enter the Journal Date.

D Enter a Summary for this journal.

E Select if it is an Adjusting journal.

F Enter the journal details by selecting the account, entering the debit and credit amounts, selecting a tax code, enter a narration and setting the transaction type.


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G When you have completed entering the journal, click Save.

Note: At the bottom of this window you can also edit, delete or create a hyperlink of journal entries.

Receiving moneyIn Reckon One’s Core module you can receive money from your customers.

To receive money, do the following:

A Click Transactions and then click Receive money.

The Receive money window opens.

B Select a Bank Account and the Month you want to receive the money.

C Click Add a receipt.

The Add a receipt (money-in) transaction window opens.

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D Enter the Date.

E Select the Contact.

F Select the Payment date.

G Enter the amount.

H Enter the details to allocate the amount as a cash receipt, including Item, Qty, Discount, and Tax code.

I When you have completed entering the details for this receipt, click Save.

Note: At the bottom of this window you can also edit or delete a payment receipt.

Making a paymentIn Reckon One’s Core module you can make payments to your suppliers.

To make a payment, do the following:

A Click Transactions and then click Make a payment.

The Make a payment window opens.

B Select the Bank Account and the Month you want to use for this payment.

C Click Add a payment.


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D Enter the Date.

E Select the Contact.

F Select the Payment method.

G Enter the Amount.

H Enter the details to allocate the amount as a cash payment, including Item, Qty, Discount, and Tax code.

I When you have completed entering the details for this payment, click Save.

Note: At the bottom of this window you can also edit or delete a payment.

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Creating BudgetsCreating a budget assists you to track your spending and is easy to create in Reckon One. You can create a Budget from scratch, from actual data from the previous financial year, or from another budget.

To create a new budget, do the following:

A Click Reporting and then click Budgets.

The Budgets window opens.

B Click New.

The Save Budget As window opens.

C Enter a Budget Name.

D Select a Financial Year for your budget.

E Select how you want to Intialise data values; Zero, Last years actual values or The values from another budget.


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F Click Save.

The budget is created.

G You can now change the values or enter new values on your budget.

If you make any changes, remember to click Save or Save As if you want to create a new budget.

Note: You can also view a budget summary, delete a budget or switch budgets from the Budgets window.

Creating reportsReckon One’s core module comes with many financial reports that help you to track your business finances. There are five report groupings; Financial, Tax, Customers, Suppliers and Others.

Group Report name DescriptionFinancial Profit and Loss The profit and loss report shows income vs expenditure

for a given period.

Trial Balance The trial balance report shows balances for all used accounts.

Balance Sheet The balance sheet report shows the status of the business assets, liabilities and equity.

Bank account list The bank account list report shows details of each of the bank accounts set up in your book.

Payments and receipts list The payments and receipts list report shows the payment (money-out) and receipt (money-in) transactions entered in your book.

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Group Report name DescriptionTax Tax code list The tax code list report shows details of the tax codes

used in your book.

Customers Customer transactions The customer transaction report shows all entered transactions for selected customers in a given period.

Customer list The customer list report shows the detatils of your customers entered into your book.

Suppliers Supplier transactions The supplier transaction report shows all the entered transactions for a selected supplier in a given period.

Supplier list The supplier list report shows the details of your suppliers entered into your book.

Other reports Account enquiry The account enquiry report shows all entered transactions for selected accounts. This report is also known as an account enquiry or general ledger listing.

Budgeted amounts The budgeted amounts report shows all budgeted values per month for the selected budget and period.

Account list The account list report gives details of the accounts used in your book.

Journals list The journals list report gives details of the journals entered in your book.

Item list The item list report gives details of the chargeable items configured in your book.


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To create a report, do the following:

A Click Reporting and then click Reports.

The Reports window opens.

B Select the report group and then click the report you want to create.

The Print report window opens. This window does differ depending on the report selected, as each report has different options to choose.

C When you have set the options for the report, click OK.

The report preview will open.

Note: Each report can be printed or exported.

Next stepsNow that you have read this chapter of the Startup Guide you can start using Reckon One. If you have bought any other Reckon One modules, you should:

• Learn how to get around Reckon One’s Invoice module (see Chapter 4)


• Learn how to contact Reckon (see Contacting Reckon)

4 | Learning the Invoices module

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Reckon One’s Invoice module allows you to create invoices, choose and modify templates, receive payments, record purchases and approve sales and purchases.

The level of the Invoices module you have purhcased determines what project features you have in Reckon One. The following table displays what is avaulable in each level.

Feature Lite MediumAdministration and setup Yes Yes

Create invoices Yes Yes

Choose and modify templates Yes Yes

Receive payments Yes Yes

Available on mobile Yes Yes

Sales approval Yes

Purchase approval Yes

This section of the Startup Guide shows you how to get started with invoicing and billing. For more information, please go to the Reckon One website or Reckon Community to watch some How To videos.

Invoicing preferencesWhen you add the Invoice module to Reckon One, two more preference options are also added - Sales preferences and Purchase preferences.

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Learning the Invoices module

Sales preferencesFrom the Sales preferences window in Reckon One, you can set if you want to enable the approvals process, the invoices and adjustment note prefix, and which templates you want to use fo your invoices and adjustment notes.

To set the sales preferences, do the following:

A Click Administration and then click Sales preferences.

The Sales perferences window opens.

B Click Enabled if you want to set the approvals process. By default, this is disabled. When enabled you will see a Draft and Approved tab in the Invoices window and be able to mark invoices for approval.(only available on the medium level)

C Set the Invoice prefix.

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D Select the Default invoice template.

E Set the Customer adjustment note prefix.

F Select the Default customer adjustment note template.

G Click Done.

Note: From the Sales preferences window, you can also view the history of any changes made in this window.

Purchase preferencesFrom the Purchase preferences window in Reckon One, you can set if you want to enable the approvals process, the bill and supplier adjustment note prefix, and which templates you want to use fo your bills and supplier adjustment notes.

To set the purchase preferences, do the following:

H Click Administration and then click Purchase preferences.

The Purchase preferences window opens.

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I Click Enabled if you want to set the approvals process. By default, this is disabled. When enabled you will see a Draft and Approved tab in the Bills window and be able to mark bills for approval. (only available on the medium level)

J Set the Bill prefix.

K Select the Default bill template.

L Set the Supplier adjustment note prefix.

M Select the Default supplier adjustment note template.

N Click Done.

Note: From the Purchase preferences window, you can also view the history of any changes made in this window.


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Editing template settingsFor invoices, bills, customer adjustment notes and supplier adjustment notes you have the option to edit the template settings. The settings include, adding custom logos, showing company name, address, ABN, phone number, email address. and web address.

To do this, open either the Sale or Purchases preference window and then click Edit template preferences. The settings for the chosen template open. Simply click on the Yes or No radio buttons to select which ones you want and then click Save.

Customer transactionsThe following section helps you get started with Reckon One’s customer transactions.

Adding invoicesAn invoice is a form used to record details about a sale to a customer who owes you money. It lists the services you’re providing or the products you’re selling (i.e. your “items”). It also shows the quantity and price or rate of each item.

Reckon One’s Invoice module enables you to create invoices to send to your customers. You can set up customers using the Contacts menu (see page 37) or you can set them up on the fly when creating invoices.

To open the Invoices window, click Transaction and then click Invoices.

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The Invoices window gives you a summary of your invoices. You can view All, Draft, Approved or Paid invoices. (The Draft and Approved tabs only show if you have enabled Approvals.) From here you can also create, edit and delete invoices.

To add an invoice, do the following:

A Click Add an invoice.

The Tax Invoice window opens.


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B Select a customer. You can edit the customer details from here if you need to.

C Select the Customer from the drop-down list. You can also edit the customer details and add a new customer.

D Enter the Invoice date, if different from today’s date.

E (If you have purchased the Projects module) Select the project this invoice applies to, or you can add a new one.

F Select an item, or you can add a new one. Once you have selected an item, the item price, description, tax code and tax amount are automatically entered. This information comes from the item setup.

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G Enter the Qty. The Amount and Tax amount will automatically be updated.

H (If you have Approvals enabled) You can click Approve to approve the invoice straight away. (only available on the medium level) When you have completed entering the items for this invoice, you can Save and close, Save without closing or Save and new.

Note: From the Invoice window, you can also Print and Send via email.

Receiving moneyOnce you have entered invoices, you can start entering the money you receive from your customers for them.

To open the Receive money window, click Transactions and then click Receive money.


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The Receive money window gives you a summary of your receipts. From here you can receive money against an invoice, simply receive money from a customer, delete or edit a receipt.

To receive money, do the following:

A Select a Bank Account and the Month you want to receive the money.

B Click Add a receipt.

The Add a receipt (money-in) transaction window opens.

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C Enter the Date.

D Select the Contact.

E Select the Payment method.

F Enter the amount.

G Click to select Debtors/Creditors.

H Allocate the amount to an existing debtor/creditor transactions.

I When you have completed entering the details for this receipt, click Save.

Adding customer adjustment notesYou enter a customer adjustment note to record when a customer returns items that you have already recorded an invoice, payment or cash receipt.


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To open the Customer adjustment note window, click Transactions and then click Customer adjustment notes.

The Customer adjustment note window shows a summary of the recorded customer adjustment notes. You can view All, Draft, Approved or Closed adjustment notes. (The Draft and Approved tabs only show if you have enabled Approvals.) From here you can create, edit and delete customer adjustment notes.

To add a customer adjustment note, do the following:

A Click Add an adjustment note.

The Customer adjustment note window opens.

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B Select the Customer from the drop-down list. You can also edit customer details and add a new customer.

C Enter the Adjustment note date, if different from today’s date.

D (If you have purchased the Projects module) Select the project this adjustment note applies to, or you can add a new one.

E Select an item, or you can add a new one. Once you have selected an item, the item price, description, tax code and tax amount are automatically entered. This information comes from the item setup.

F Enter the Qty. The Amount and Tax amount will automatically be updated.


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G (If you have Approvals enabled) You can click Approve now. (only available on the medium level) Otherwise, when you have completed entering the items for this adjustment, you can Save and close, Save without closing or Save and new.

Supplier transactionsThe following section helps you get started with supplier transactions.

Entering billsAn bill is a form used to record details about purchases you have made from your suppliers. It lists the services or the products you have purchased. It also shows the quantity and price or rate of each item.

Reckon One allows you to enter bills that you have received from your suppliers. You can set up suppliers using the Contacts menu (see page 37) or you can set them up on the fly when entering a bill.

To open the Bills window, click Transactions and then click Bills.

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The Bills window shows your recorded bills. You can also create, edit and delete bills from this window.

To enter a bill, do the following:

A Click Add Bill.

The Bill window opens.


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B Select the Supplier from the drop-down list. You can also edit supplier details and add a new supplier.

C Enter the Bill date, if different from today’s date.

D (If you have purchased the Projects module) Select the project this bill applies to, or you can add a new one.



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G When you have completed entering the items for this bill, you can Save and close, Save without closing or Save and new.

Note: From the Bill window, you can also Print, Send via email and Make payment.

Making a paymentReckon One also allows you to track the bill payments you make to your suppliers. You can set up suppliers using the Contacts area.

To open the Make a payment window, click Transactions and then click Make a payment.

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To make a payment, do the following:

A Select your bank account and the period from the top of the window.

B Click Add a payment.

The Add a payment (money-out) transaction window opens.

C Select the Contact. When you have selected the contact, their outstanding bills show in the bottom of the window.

D Select the Payment method from the drop-down list.

E Click Debtors/Creditors.

F Select whether this payment is for the Fixed amount (gross) or you want to Use total balance of selected items.

G In the Amount to allocate column, you can enter the amount you are paying off each bill.

H When you have completed entering all the details of the payment, click Save.

Adding supplier adjustment notesYou enter a supplier adjustment note to record when you have returned items that you have already recorded a bill.

To open the Supplier adjustment note window, click Transactions and then click Supplier adjustment notes.

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The Supplier adjustment note window shows a summary of the recorded supplier adjustment notes. You can view All, Unused or Closed adjustment notes. From here you can create, edit and delete supplier adjustment notes.

To add a supplier adjustment note, do the following:

A Click Add an adjustment note.

The Supplier adjustment note window opens.


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B Select the Supplier from the drop-down list. You can also edit supplier details and add a new supplier.

C Enter the Adjustment note date, if different from today’s date.

D (If you have purchased the Projects module) Select the project this adjustment note applies to, or you can add a new one.



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G When you have completed entering the items for this adjustment, you can Save and close, Save without closing or Save and new.

Next stepsNow that you have read this chapter of the Startup Guide you can start using Reckon One. If you have bought any other Reckon One modules, you should:



5 | Learning the Projects module

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Using Reckon One’s Projects module you can manage revenue and costs, review progress and forecast final costs on every project.

The level of the Projects module you have purhcased determines what project features you have in Reckon One. The following table displays what is avaulable in each level.

Feature Lite MediumCreate projects and sub-projects Yes Yes

Bill projects and sub-projects Yes Yes

Project reporting Yes Yes

Track and bill customers by project Yes

Track suppliers by project Yes

Setup item rate by project Yes

This section of the Startup Guide shows you how to get started with projects. For more information, please go to the Reckon One website or Reckon Community to watch some How To videos.

Adding projectsA great way to keep track of larger orders, such as those placed by different departments within the same organisation or jobs that you do for customers is by using projects.

To open the Projects window, click Workflow and then click Projects.

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The Projects window gives you a summary of your projects. From here you can also add, edit and delete projects.

To add a project, do the following:

A Click Add a project. and then click Projects.

The Add Project window opens.

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B Enter a Project name.

C Select if this is a sub-project of another project.

D If this is a sub-project, select how you want to bill it; with the main project or separately.

E Enter the Start date and End date.

F Click the Item tab. (only available on the medium level)

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G Click Add an item to assign any items you want to this project. Assigning items to a project means they will appear at the of the items list when entering transactions. It also allows you to customise the sale rate for this particular project.

H Click the Customers tab. (only available on the medium level)

I Click Add a customer if you want to assign customers to this project, which allows the costs of the project to be shared with the customers.

J If you have more than one customer selected, enter the weighting for each customer, e.g. 50%.

K Click the Suppliers tab. (only available on the medium level)

L Click Add a supplier if you want to assign suppliers to this project, which allows you to track suppliers for this project.

M If you have more than one supplier selected, enter the weighting for each supplier, e.g. 50%.

N When you have completed entering all the project details, click Save.

Now that you have created a project you can assign it to invoices, receipts, payments, adjustment notes and journals.

Project reportsReckon One provides you with a Project list report. This report allows you to list all projects, selected projects, active projects, inactive projects, cancelled projects and completed projects.

When the report is created you will be able to see what items, customers and suppliers have been assigned to each project and also what billing method has been chosen.


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To create the Project list report, do the following:

O Click Reporting and then click Reports.

P Click Other Reports.

Q Click Project list.

The Print Project list report window opens.

R Select the options you want for this report and click OK.

The report preview opens.

Note: This report can be printed or exported.

Next stepsNow that you have read this chapter of the Startup Guide, you should:


6 | Contacting Reckon

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Getting Answers to Your QuestionsReckon provides a variety of tools and resources to help you find answers to questions you might have when using Reckon One. Available resources include:

• How To videos

• Additional self-help tools

• Assisted support

• Reckon Partners

How To videosReckon provides How To videos on some of the tasks in Reckon One.

To view these videos, go to the Reckon Community.

Additional Self-Help ToolsIf you cannot find the answer you want in the How To videos, try these other resources.

Support page in Reckon One

To open the support page in Reckon One, click Support in the top right of the window.

From the Support page, you can:

• Learn about contacting us

• Submit a product suggestion

• Find out your Reckon One product information

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Contacting Reckon

Reckon Community

The Reckon Community is the perfect place for you to find answers from our experts, partners and Reckon. You can ask a question, report a problem, share an idea, or give praise. The community will look for similar conversations or create a new one for you.

To go straight to the Reckon Community, go to https://community.reckon.com.au.

Working with a Reckon PartnerFrom time to time, you might need advice that is very specific to your business situation. In this case, you’ll want to contact your accountant or another specialised professional.

If you do not have an accountant or bookkeeper working for you, you can find a Reckon Partner located near you from our website. Reckon Partners are independent accountants, bookkeepers, computer consultants, and trainers who work with small businesses every day. They can offer guidance on everything from business planning to tax advice.

To find a Reckon Partner in your area, open a web browser and visit www�reckon�com�au.

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Reckon Contacts

Australia

Customer Service For customer service enquires. Call: 1300 RKN ONE (1300 756 663)

Email: reckonone@reckon�com�au

General Product Information For general product information. Visit: http://www�reckonone�com�au

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Contacting Reckon

Reckon Contacts

Australia

Customer Service For customer service enquires. Call: 1300 RKN ONE (1300 756 663)

Email: reckonone@reckon�com�au

General Product Information For general product information. Visit: http://www�reckonone�com�au

Licence Agreement

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Licence AgreementThis licence agreement applies to Reckon One. Please see www.reckononline.com.au or www.reckononline.co.nz for more details about the Services.

THIS IS AN IMPORTANT DOCUMENT� PLEASE READ IT CAREFULLY�

This is a contract between Reckon Limited (ACN 003 348 730) (Reckon) and you. By using Reckon One, the contents and features, related user guides and materials, through the Reckon website relating to the Services including all functionalities, the Core Module and any other Modules you may subscribe to from time to time (“the Services”). You agree to be bound by the terms of this Licence. The defined terms and the rules of interpretation in this Licence are set out in clause 12.

Important:

Please refer to the full terms of the License for details as to how the terms of use relate to you.

Please refer to the website for details of the Service, minimum requirements and functionality

SUMMARY - The following is a guide only and is not intended to cover all references in the Licence agreement.

Subscription:

• This is a Subscription to use the Core Module(s) and any additional Modules included in the Services, which you may select from time to time (together a referred to as a “Book”) for thirty (30) days. A Subscription to use the Core Module is a prerequisite to using any of the Services. The Subscription Fee is paid 30 days in advance and is non-refundable. Reckon will continue to charge your nominated account every thirty (30) days month to

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continue renewing your Subscription for each of the components in each Book to which you have subscribed, unless otherwise instructed by you.

• You must purchase a Core Module licence for each Book you wish to operate.

• If you cancel your Subscription or do not pay the renewal fee for whatever reason, you will no longer have: (a) access to the Services relating to the cancelled Modules; and (b) and you will only have “Read Only Access” to your data relating to the cancelled Subscription(s).

• There are no refunds if you cancel your Subscription for any Module, including the Core Module, before the expiry of the Subscription.

• You may change the Modules in a Book at any time, provided that you always have a licence for the Core Module. However you will be charged the minimum monthly Subscription Fee for all Modules up to and including the month in which you change or cancel your Subscription to the relevant Module.

Use and access to the Services:

• Use of the Services is solely verified by user login and password. You are entirely responsible for maintaining the confidentiality of all access details of every user of your Account. Reckon does not accept any responsibility for breaches of your security.

Your data and use of personal information:

• You grant Reckon a licence to use, copy, transmit, store, and back-up your data information:

• for the purposes of enabling you to access and use the Services and for any other purpose related to the provision of the Services to you in accordance with this Agreement; and

• to collect data and basic information about your use to help improve quality, reliability and performance of our Services.

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• You agree to allow Reckon to collect, use and disclose any personal details provided to Reckon in connection with this Licence in accordance with Reckon’s then current privacy policy displayed on Reckon’s Website [insert link to privacy statement].

Internet access, telecommunications networks, firewalls and security:

• You acknowledge and agree that use of the Services requires internet access which may be affected by factors beyond the control of Reckon. Any access to the internet and storage of data on servers may involve risks and that while as far as possible Reckon will try to, it cannot guarantee security.

• Submissions made via email are not protected by encryption and may be vulnerable to interception during transmission.

• Reckon does not guarantee the uninterrupted availability of the Services, its website, applications hosted by the website, its servers (or the servers of third parties, which Reckon may engage to provide the whole or part of the Services) including connections to its online activation server because these may be dependent upon third party networks and security measures over which Reckon has no control.

Third Party Online Services:

• The Services may contain access to, or features that interface with, third party online services (“Third Party Online Services”). Where Third Party Online Services are available, separate terms and conditions with the provider of the Third Party Online Services may apply. Charges may apply for the use of Third Party Online Services. Except as required by the Consumer Guarantees, access to Third Party Online Services may be withdrawn by Reckon at any time. Reckon does not make any recommendations in relation to the Third Party Online Services.

Your original data and data retention:

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• You should ensure you maintain copies of the data you input into the Services. Except as required under the Consumer Guarantees, Reckon on behalf of itself and/or any of its distributors and associates, does not assume any liability for loss of data.

• In addition, you should confirm your data retention requirements with your professional adviser for tax and compliance purposes.

Time zone for reports and updates:

• All transactions and reports will be recorded in the following relevant time zone to your geographical area:

Australia - AEST or AEDST

New Zealand - NZT or NZDT

Communication:

• Most communication from Reckon to you will be by email. If Reckon needs to contact you quickly, Reckon may communicate to you via SMS. You must opt in to this service to receive service status updates via SMS.

• If you use other communication tools which may be available through the Services or use of the Reckon website, Reckon Online communities, for example chat rooms, forum etc, you agree to only use it for legitimate and lawful purposes in accordance with the terms of these tools.

Use of Services is not provision of tax, accounting or professional advice:

• You should confirm compliance of reports you rely on with your professional adviser to ensure they are current and that they meet your needs

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• The help contained in these Services are not a substitute for obtaining the appropriate independent professional advice. If legal advice or other expert assistance is required, you should seek the service of the appropriate competent professional.

Third party access to your information:

• Reckon may use certain third parties to help Reckon to analyse, provide and improve the Services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features).

• Reckon uses Amazon’s Web Services (“AWS”) service to host some of your information (for example, customer data) in Australia. You can find more information on Amazon’s data security from the AWS site, eg, http://aws.amazon.com/security/

Disclaimer:

• To the maximum extent permitted by any law, including the Consumer Guarantees, neither Reckon or any provider of Third Party Services (“TPS Providers”), including but not limited to any Third Party Online Services or any bank, will be responsible for delays, non-performance, failure to perform, processing errors or any other matter or thing which may be required from any TPS Providers, such as an authority or approval, or any agreement with Reckon or any TPS Providers, as the case may be. Nor will the liability of Reckon, or any TPS Providers, including but not limited to any bank (whether jointly, severally or jointly and severally) include or extend to any special or consequential loss or damage suffered by you, except where required by the Consumer Guarantees.

Limitation of implied terms:

• In relation to goods or services not ordinarily acquired for personal, domestic or household use, Reckon’s (and its distributors’) liability for breach of any guarantees, implied conditions or warranties that cannot be excluded is limited, to the extent permitted by law and at the option of Reckon, to repair the goods, or the cost of repairing the goods, to replacing or re-supplying the goods or services or their equivalent again or the payment of the cost of

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having the goods or services or their equivalent replaced or supplied again. You acknowledge that this clause, and any reliance on it by Reckon, is fair and reasonable.

Reckon’s Contact details:

business address: Level 12, 65 Berry Street, North Sydney, NSW 2060

contact number: 1300 784 253

contact email: [email protected].

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1� LICENCE

(a) Evaluation licence: If Reckon has given you the right to trial the Services upon payment of the Evaluation Fee as set out on the pricing page of the Website, your rights to use the Services are solely as set out in clause 11.

(b) Licence to use: Reckon grants you a personal, non-exclusive, non-transferable, limited licence to use the Services on the terms of this Licence for the period determined in accordance with clause 9.

(c) No transfer of copyright: The Services are licensed not sold, despite any reference to “purchase” or “sale” in this Licence or in any invoice or purchase order for the supply of the Services. Reckon reserves all rights not expressly granted to you. Reckon Limited is the owner of copyright in the Services and retains ownership of the copyright and all other intellectual property rights in the Services and is protected by copyright law and international copyright treaty.

2� USE OF THE SERVICES

(a) Multiple user licences: You have purchased a Multiple User Licence (“your Account”), you and other simultaneous users who are authorised by you, each have their own login and password to access your Account and the relevant Book.

(b) Core Module: You must subscribe to at least one Core Module in order to be able to access the Services.

(c) Book: You must have a separate Book for each entity, eg. Company, business, partnership or person for whom accounts are being kept.

(d) Modules: You can add or remove as many Modules as needed per Book, provided you have a current Subscription for the Core Module.

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(e) Access to the Service

(i) All access to the Services is solely verified by user Login and password;

(ii) You are entirely responsible for maintaining the confidentiality of all your access details (eg user name and password) and every user on your Account;

(iii) You are responsible for any and all activities that occur under your Account by any person or persons;

(iv) You agree to notify Reckon immediately of any unauthorised use of your Account or any other breach of security;

(v) Reckon will not be liable for any loss that you may incur as a result of unauthorised use of your Account by any person or persons;

(vi) You may be held responsible for losses incurred by Reckon or any third party due to any unauthorised use of your Account by any person or persons;

(vii) Access to your Account may be restricted by user login and passwords; and

(viii) You are entirely responsible for the access rights that are granted to any person or other users under your Account.

(f) Internet access: You acknowledge and agree:

(i) Use of the Services requires internet access;

(ii) Speed of internet access will vary and may be affected by factors beyond the control of Reckon;

(iii) Any access to the internet involves security risks and new threats to internet security are continually evolving; and

(iv) You accept responsibility for maintaining your own security regarding access to the internet and protection of your data.

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(g) No unlawful or prohibited use: It is a condition of your use of the Services, that you will not yourself, or allow others:

(i) To use the Services for unlawful purposes or any purpose prohibited by the terms of this Licence;

(ii) To use the Services in any manner that could damage, disable, overburden or impair any Reckon server, or the networks connected to Reckon’s server or otherwise interfere with any other person’s use and enjoyment of the Services;

(iii) To gain unauthorised access to any Services or other accounts, computer systems or networks connected to the Reckon server or Services, through hacking, password mining or any other means;

(iv) To obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services;

(v) To knowingly or recklessly post, link to, install or transmit, or permit third party users to post, link to or to transmit:

(A) Any material that is abusive, threatening, harmful, malicious, defamatory, obscene, pornographic, profane or otherwise unlawful;

(B) Any material containing a virus or other hostile computer program;

(C) To post, link to or transmit any material that constitutes or encourages a criminal offence, gives rise to civil liability or infringes the intellectual property rights of any third parties.

(vi) To knowingly or recklessly transmit, or permit third party users to transmit unsolicited emails in breach of Australian or New Zealand law

(h) Time zone for Accounts Hosted reports and updates: You agree that all transactions and reports will be recorded in the following relevant time zone to your geographical area:

Australia - AEST or AEDST

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New Zealand - NZT or NZDT

(i) Communication: Most communication from Reckon to you is by email. It is your responsibility to ensure that Reckon is provided with all your current contact details, including your email address and that you receive and check your emails regularly. Reckon will not be liable to you for any loss that you may incur as a result of not providing us with your current details or not receiving such communication from Reckon.

(i) Reckon may also contact you if required urgently via SMS. You must choose to opt into this service via the website before you will receive SMS updates.

(ii) You may use other communication tools which may be available through the Services or use of the Reckon website, for example chat rooms, forum etc.

(iii) You may not use these tools to post or disseminate any material unrelated to the Services whatsoever, including but not limited to files which may damage any other person’ computing devices or software, content that may be offensive or threatening to any users or in any other way violate any law. By using such communication methods you agree to only use it for legitimate and lawful purposes in accordance with the terms of this Agreement.

(iv) By using any of the communication tools you represent that you are permitted to make such communication. Reckon is not under any obligation to ensure any communication from you using the Reckon website are authorised, legitimate or relevant to the Services.

(j) Your data: By using the Services, you grant Reckon a licence to use, copy, transmit, store, and back-up your data information:

(i) for the purposes of enabling you to access and use the Services for any other purpose related to the provision of the Services to you in accordance with this Agreement; and

(ii) to collect data and basic information about your use to help improve quality, reliability and performance e of our Services.

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(k) Third party access to your data and information: You acknowledge that Reckon may use certain third parties to help Reckon to analyse, provide and improve the Services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features).

(l) Access to Reckon’s online community: All Reckon customers are able to access Reckon’s online community, such as blogs and forums, in accordance with the relevant terms of use as set out on the Website.

(m) Privacy: You agree to allow Reckon to collect, use and disclose any personal details provided to Reckon in connection with this Licence in accordance with Reckon’s then current privacy policy displayed on Reckon’s Website.

(n) General restrictions: You must not:

(i) use or rely upon the Services for any purpose or in any manner for which the Services is not warranted;

(ii) copy, reproduce, translate, adapt, vary, merge or modify or create any derivative work based on the Services;

(iii) reverse engineer, decompile, disassemble, reconfigure or otherwise attempt to discover the source code of the Services; or

(iv) sell, market, network, transfer, lease, license, sub-license, rent, lend or otherwise dispose of or distribute the Services or use the Services to provide any Internet based services, including a bureau or hosting service.

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3� SECURITY OF YOUR ACCOUNT AND DATA

(a) Security of your data: Reckon will use reasonable precautions to prevent the unauthorised disclosure of your data and will not decrypt your data. We will not, however, be responsible or incur any liability for any matters, including without limitation, any unauthorised access to your data, including by third parties to whom you have intentionally or inadvertently given shared access. In the event that Reckon is served with a subpoena or is otherwise lawfully compelled to provide access to your data, we will, subject to it being lawful, notify you of that fact.

(b) Internet access: Any access to the internet involves security risks and new threats to internet security are continually evolving. Information stored on our servers or the servers of third parties that Reckon use, may be vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via email are not protected by encryption and may be vulnerable to interception during transmission.

(c) Your original data and document retention: Although Reckon does regular back ups on its overall infrastructure you should also maintain copies of the data you input into the Services. In addition, you should confirm your data retention requirements with your professional adviser for tax and compliance purposes. Except under the Consumer Guarantees, Reckon on behalf of itself and/or any of its distributors and associates, does not assume any liability for loss of data.

4� SERVICES ACTIVATION AND VERIFICATION

(a) Manner of verification: Reckon verifies authorised use of your Account solely on basis of the username and password. Therefore, it is critical that you maintain and protect confidentiality of all access details to your Account.

(b) Charges for reactivation: Reckon may charge you a fee for technical support if it needs to reset your password.

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(c) Consequences of non-renewal and failure to verify details: If a Subscription for all or any one Module is cancelled or not renewed for any reason, Services for the relevant Module(s) will be discontinued and: (a) you will not have access to the Services; and (b) subject to clause 9,you will only have Read Only Access to your data.

(d) Statutory declaration: In certain circumstances to authorise, reactivate or confirm the Authorised Users, Reckon may require you to provide it with a Statutory Declaration stating the reasons for re-activation or confirming the Authorised Users in a form required by Reckon.

5� TECHNICAL SUPPORT

(a) Period when technical support is available: During the period for which you have paid the relevant Subscription Fee, Reckon will provide technical support for the Services only (and for the avoidance of doubt this does not include support for third party hardware, software services, Third Party Online Services, which remains the responsibility of the relevant third party), at the times detailed on the Website at the relevant time. Our technical support consultants are not available to you to provide accounting advice or to train you (it is assumed that you are already reasonably familiar with the Services) or to resolve any networking or interface computing or local IT problems that you may have. You agree that the determination of the nature of your query for these purposes may be made by our technical support consultants.

(b) Reckon may also provide additional support through other media such as Reckon online communities, including blogs and forums, in accordance with terms and details provided on the Website

(c) You acknowledge that Reckon cannot guarantee that you will not experience some delay in having one of our technical support consultants answer your query. You will appreciate that as call volumes fluctuate so too will our response time.

(d) We also reserve the right at any time to change the hours of operation of technical support for the Services.

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(e) What is included as part of technical support: Reckon will provide technical support in accordance with its then current technical support policy as set out on the Website at the relevant time.

(f) Fees: You may be required to pay charges as specified on the Website at the relevant time for technical support which is not included in the then current technical support policy.

6� THIRD PARTY ONLINE SERVICES

(a) Interaction with Online Services: The Services may contain access to, or features that interface with, third party online services (“Third Party Online Services”). Examples of Third Party Online Services that may be applicable to the Services are EFTPOS, SBR-enabled services, an online share price download facility, a statement download facility, bill and other payment services.

(b) Terms for Third Party Online Services: The Third Party Online Services may or may not be provided at an additional charge (in addition to the cost of Internet access levied by your ISP) for the Subscription Period. Non payment of any additional charges may result in the your access to Third Party Online Services being terminated, Where Third Party Online Services are available, separate terms and conditions with the provider of the Third Party Online Services may apply. In some cases Reckon may be the provider. You should check with the relevant third party provider as to the terms and conditions of use. Except as may be required by the Consumer Guarantees, access to Third Party Online Services may be withdrawn by Reckon at any time. Reckon will not be liable for the withdrawal of access to any Third Party Online Services. Where access is to be withdrawn, Reckon may choose to notify you in advance provided that you have supplied Reckon with a valid and up to date email address.

(c) In some cases you may download other third party applications, for example Google Desktop supplied by Google Inc. In such cases your agreement to be bound by the terms of this Licence will also bind you to the terms of use or other similar agreements required by such third parties for use of their products.

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7� LIMITED WARRANTY

This clause 7 is subject to the consumer guarantees regime as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth) (also referred to as the Australian Consumer Law), and the Consumer Guarantees Act 1993 (NZ), as amended from time to time, or other similar legislation of a state or territory of Australia or NZ respectively. (“Consumer Guarantees”). In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In New Zealand, these guarantees cannot be modified nor excluded by any contract, except in those circumstances contemplated by section 43(2) of the New Zealand Consumer Guarantees Act.

Except as required by the Consumer Guarantees:

(a) Services provided on an ‘as is’ basis without any representations by Reckon or any of its authorised distributors and associates regarding the use, performance or results of the use, of the Services.

(b) No guarantee that Services will be error free or that its use will be uninterrupted: Reckon has endeavoured to make sure that the Services works substantially as per the specifications published by Reckon from time to time, except as required by the Consumer Guarantees, Reckon does not guarantee or make any warranty that:

(i) the Services will work on all computer hardware platforms or configurations; or

(ii) the Services will be error free; or

(iii) that use of the Services will be uninterrupted.

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(c) Internet access, telecommunications networks, firewalls and security: Reckon does not guarantee, the uninterrupted availability of the website or applications hosted by the website by Reckon’s servers (or the servers of third parties which Reckon may engage to provide the whole or part of the Services) or connections to its online activation server as these may be dependent upon third party networks and security measures over which Reckon has no control.

8� LIABILITY

(a) Certain rights cannot be excluded: Certain laws, including the Consumer Guarantees, may imply certain guarantees, conditions and warranties into this Licence or impose certain guarantees, conditions and warranties by law and give you certain rights and remedies that cannot be excluded or modified. This clause 8, and the limited warranties provided in clause 7, do not exclude or modify any of those rights if to do so would contravene that law or make any part of this Licence void.

(b) Exclusion of warranties: Except as required by the Consumer Guarantees, Reckon excludes all guarantees, conditions, warranties and rights that may be implied into this Licence or imposed by law. If conditions, warranties or other rights for your benefit are implied in this Licence or otherwise conferred by law and it is not lawful to exclude, restrict or modify them, then those guarantees, conditions, warranties and other rights will (but only to the extent required by law) apply to this Licence.

(c) Limitation of implied terms: In relation to goods or services not ordinarily acquired for personal, domestic or household use, Reckon’s (and its distributors’) liability for breach of any guarantees, implied conditions or warranties that cannot be excluded is limited, to the extent permitted by law and at the option of Reckon, to repair of the goods, or the cost of repairing the goods, to replacing or re-supplying the goods or services or their equivalent again or the payment of the cost of having the goods or services or their equivalent replaced or supplied again. You acknowledge that this clause, and any reliance on it by Reckon, is fair and reasonable.

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(d) General exclusion and limitation: Other than as set out in clauses 8(b) and 8(c), and as required by the Consumer Guarantees:

(i) Reckon (and its authorised distributors) will not be liable to you or any other person for any direct or indirect loss, damages, liability, costs or expenses suffered by you or any other person relating to the performance or non-performance of the Services, including but not limited to the availability of the Services, availability of the website or applications hosted by the website, loss of data, or any breach of this Licence or the supply of the Services or in connection with, but not limited to, the Third Party Online Services, the TPS Providers, use of tax tables, use of third party hardware (for example but not limited to Postec services) or provision of technical support (whether by telephone or remote access or other means); and

(ii) Reckon’s maximum liability for damages arising in connection with this Licence or the supply of the Services is limited to the amount paid by you for the Services for the year in which any such claim is formally made by you.

(e) Your liability to Reckon: You agree that Reckon (and its authorised distributors) will not be liable, other than as required by the Consumer Guarantees or as expressly set out in this Licence, and that you will indemnify Reckon (and its authorised distributors) from any liability, loss, damage, costs or expenses which Reckon (or its authorised distributors) may suffer or incur as a result of your use of the Services (including any claims made against Reckon (or its authorised distributors) by third parties.

(f) Access to your data and Account information: Other than as specified in this Agreement, you acknowledge that Reckon does not have any responsibility to give any person other than yourself access to information relating to your Account or your data without your express authorisation other than where Reckon is required to do so by law. You will indemnify Reckon for any claims or loss relating to Reckon’s refusal to provide any access to your data; or where pursuant to your authorisation, Reckon makes any data or information relating to your Account or use of the Services available to any person.

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(g) You agree that use of Services is not provision of tax, accounting, financial, legal or other professional advice: You agree it is your obligation to ensure the details, calculations, reports and any other data or documents produced using the Services, are correct and compliant when created or used by you. Legal, accounting or other relevant independent professional advice should be obtained before taking any action in reliance on the Services or what is produced by you using the Services. The information contained in the Services may contain features designed to assist you in complying with the requirements of the relevant legislation at the time of the release of the Services, which includes for example, but not limited to, tax tables, rates for contributions or deductions calculated using the Services. These compliance requirements may change from time to time. The help contained in the Services is not a substitute for obtaining the appropriate independent professional advice. If legal advice or other expert assistance is required, you should seek the service of the appropriate competent professional.

(h) Except as required by the Consumer Guarantees:

(i) Reckon has no responsibility for recommendations: Reckon, its employees, agents, contractors and the authors disclaim any and all liability and responsibility to any person, whether a user of these Services or not, in respect of anything (including, without limitation, any error in or omission from these Services), and of the consequences of any actions taken or omitted to be taken in reliance, whether wholly or partially, upon all or any part of the content, recommendations or help, contained in these Services.

(ii) Corruption of Data and on-line access: Reckon and its authorised distributors disclaim all liability for any corruption of data, inability to access data, loss of data, breach of privacy, or downtime as a result of or arising from the use of the Services or any online link available between the Services and another server including without limitation in connection with Third Party Online Services.

(iii) Third Party On-line services: Reckon makes no warranty or representation in connection with the Third Party Online Services, or third party hardware, the responsibility for which rests with the relevant provider of such Third Party Online Services or such hardware.

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(i) Third Party On-line service Providers (“TPS Providers”): Neither Reckon or any TPS Providers, including but not limited to any bank, will be responsible for delays, non-performance, failure to perform, processing errors or any other matter or thing which may be required from any TPS Providers, such as an authority or approval, or any agreement with Reckon or any TPS Providers, as the case may be. Nor will the liability of Reckon, or any TPS Providers, including but not limited to any bank (whether jointly, severally or jointly and severally) include or extend to any special or consequential loss or damage suffered by you.

9� TERM AND TERMINATION OF LICENCE

(a) Licence Term: Unless this Licence is terminated earlier in accordance with its terms, you have the right to use the Services in accordance with this Licence upon payment of the Subscription Fee in accordance with clause 10.

(b) Termination by Reckon for breach: Reckon may terminate this Licence if you are in breach of its terms, including but not limited to non-payment of the Subscription Fee by the due date; or your use of the Services is not done in good faith as reasonably determined by Reckon ; or you or your business become insolvent or your business goes into liquidation or becomes subject to any insolvency event or arrangement in any jurisdiction; or as otherwise set out in this Licence.

(c) Early termination

(i) If you wish to terminate your Subscription early you must do so by notifying Reckon using the Reckon Website Facility: and

(ii) You acknowledge that there is no refund of Subscription Fees for early termination or cancellation of the Subscription for all or any of the Services for the relevant 30 day period in which the Subscription was cancelled, terminated or changed. To avoid doubt, if the Subscription Fee is paid in advance for a three month period, but terminated in the 2nd month, only the fees for the third month would be refunded.

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Effect of Termination: Upon termination of your Subscription: (i) All the Services for which payment has not been made will be discontinued immediately upon completion of the notification process on the Reckon Website Facility to terminate or change your Subscription; (ii) you will no longer have access to the relevant terminated Services; and (iii) you will only have Read Only Access to the data relating to the terminated Services.

(d) Survival: Clauses 2, 3, 6, 7, 8 and this clause 9 will survive the termination of this Licence. Termination of this Licence will not prejudice any right which Reckon may have, or but for the termination may have had, against you for a breach of this Licence.

10� SUBSCRIPTION TERMS

(a) Reckon Website Facility: All transactions relating to your Subscription, are to be conducted by way of the Reckon Website Facility.

(b) Minimum Subscription: You must subscribe to at least one Core Module to access the Services.

(c) No extension of Licence term: Your right and entitlement to use the Services concludes at the end of the term of the Subscription subject to the advance payment of the 30 day renewal fee, and is not linked to the dates of release, registration or provision by Reckon of any Upgrades and/or Updates.

(d) This Licence prevails: If you have purchased these Services to upgrade any other Accounts or Reckon Software, this Licence shall supersede any previous licence agreement.

(e) No obligation on Reckon to upgrade: Upgrades and/or Updates will be developed and included in the Services at Reckon’s sole discretion, and Reckon does not warrant or represent that it will develop or release any Upgrades and/or Updates during the term of the Subscription Period or Licence.

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(f) Payment: All payments are 30 days in advance and calculated according to the Subscription Fees as set out on the Website, at the time of the relevant purchase, renewal or change to the Subscription. Prices are subject to variation by Reckon from time to time on 30 days notice to you.

(i) You will be required to pay the Subscription Fee for the thirty (30) day Subscription Period for the Core Module and any other Modules you may select per Book, before being given access to the Services. Subject to clause 9(c), the Subscription Fee for the Core Module and any of the other Modules to which you may subscribe is non-refundable.

(ii) The Subscription will automatically terminate upon expiry of the Subscription Period unless it is renewed and your access to the Services will be in accordance with clause 9. If the Subscription Fee payments are not made by the due date for any reason, the Subscription will automatically terminate with respect to all or part of the Services for which the payment has not been made in accordance with clause 9.

(iii) If the Subscription Fee is not renewed for a Core Module(s) access to any other Modules associated with that Core Module(s) will also be terminated and access to data created using those Modules will be in accordance with clause 9.

(iv) The Subscription can be automatically renewed upon payment of the Subscription Fee on or before the termination of the expiring Subscription Period for all or part of the relevant Services. You will be required to pay the Subscription Fee upfront and to continue with thirty (30) day payments by the due date to renew the Core Module and any other Modules for the Services you may select from time to time. You authorise Reckon to direct debit your monthly Subscription Fee from the bank account, nominated by you and for the period nominated by you, using the Reckon Website Facility, until such time as this Licence is terminated pursuant to this Agreement. You may withdraw or change your authorisation for payment by way of the Reckon Website Facility with respect to an advance payment or future renewals of the Services.

(v) All payment becoming due and payable by you shall be subject to the Goods and Services Tax (“GST”) at the applicable rate in either Australia or New Zealand depending on your geographical location.

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(vi) You will be liable for any penalty charges incurred by Reckon by reason of the dishonour or reversal of any payments made by you

(vii) All payments remain payable whether or not you use all or any part of the Services while the Subscription remains active.

(viii) If you do not pay the Subscription Fee as required, this Licence will be terminated in accordance with clause 9 and you will no longer have access to the Services.

11� TRIAL USE OF THE SERVICES

If you have elected to access the Services as a trial and upon payment of the Evaluation Fee, the terms in this clause 11 also apply to your use of the Services:

(a) Licence: Your licence to use the Services:

(i) permits you to evaluate the Service’s functionality and suitability for your requirements;

(ii) is subject to the provisions of clauses 2, 3, 4, 6, 7 and 8;

(iii) is for 30 Days (Evaluation Period);

(iv) all payments for the Services are non-refundable, even in the event of cancellation, suspension or termination.

(b) Duration: You acknowledge that your licence to use the Services will only apply for the Evaluation Period. At the end of the Evaluation Period:

(i) you must not and will not be able to continue to access the Services, including any data that you have entered during the Evaluation Period; and

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License Agreement

(ii) if you wish to use the Services you must pay the Subscription Fee.

(c) Entitlements: You may be required to pay for any technical support that you may require in relation to your use of the Services during the Evaluation Period, in accordance with Reckon’s then current charges.

(d) Liability: You acknowledge that subject to clauses 8(b) and 8(c), and other than as required by the Consumer Guarantees, Reckon excludes all liability to you for any loss, including loss of data, damage, liability, costs or expenses suffered by you relating to the performance or non-performance of the Services during the Evaluation Period or any breach of this clause 11.

12� GENERAL

(a) Account: means all the licences for Services you have purchased in your name.

(b) Applicable law: This Licence is governed by the laws of the State of New South Wales, Australia and by agreeing to be bound by the terms of this Agreement you irrevocably and unconditionally submit to the jurisdiction of the courts of that State.

(c) Book or Books: means the compilation of a Core Module and any additional Modules for which you may purchase a licence from time to time. For example, you or your business may purchase a licence for, a Book for the holding company and another Book for a subsidiary company. Each Book must include at least a Core Module.

(d) Core module: means the prerequisite module for each Book and is required to use and access the Services.

(e) Consumer Guarantees: means the consumer guarantees regime as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth) (also referred to as the Australian Consumer Law), or the Consumer

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Guarantees Act 1993 (NZ), as amended from time to time, or other similar legislation of a state or territory of Australia or NZ respectively.

(f) Entire Agreement: This Licence contains the entire agreement between Reckon and you in relation to its subject matter and supersedes any prior agreements and understandings, whether written or oral.

(g) Evaluation Fee: The fee set out on the pricing page of the Website at the relevant time to obtain an Evaluation Licence to use the Services on trial.

(h) Headings: Clause headings are for ease of reference only and do not affect the meaning of this Licence.

(i) Modules: means the separate applications within the Services which must be used with its Core Module. For clarity Modules can only be used with a dedicated Core Module.

(j) Read Only Access: means the “read only” mode of the data created using the Services and which can no longer be edited or otherwise manipulated, for example the data cannot be accessed and used to create reports etc.

(k) Reckon Website or Website: means Reckon’s company websites www.reckonone.com.au or www.reckonone.co.nz

(l) Reckon Website facility or Website facility: means the facility accessed via the Website, through which all transacations relating to Reckon One are conducted, including selection and purchase of Subscriptions for the Core Module (s) and any additional Modules from time to time; and any subsequent changes to the Subscription.

(m) Services: means Reckon One which is online accounting software which includes, the contents and features, related user guides and materials, including the Reckon Website and all functionalities, of the Core Module and any other Modules to which you may subscribe to from time to time.

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(n) Subscription: means the licence for the Services, for one or more Modules for which a Subscription Fee has been paid. The Modules may be varied by you provided the minimum requirements as specified in this Licence are met.

(o) Subscription Fee: means the fee set out on the pricing page of the Website at the relevant time for use of the Services and is paid in advance for the relevant Subscription Period and is not refundable.

(p) Subscription Period: means the thirty (30) day period for which you have paid the Subscription Fee in accordance with clause 10.

(q) Third Party Applications and Technology: means the third party applications and technology you may access when using the Services. The terms of the third party’s Licence will apply to your use of all such third party applications and technology.

(r) Variation: means the extent permitted by law, to which Reckon may vary any of the terms and conditions of this Licence upon providing you with thirty (30) days’ notice in writing. Reckon will display any new terms and conditions on the Website and you should check the website regularly

(s) Waiver: means any failure to enforce any rights under this Licence by Reckon is not to be taken as a waiver of those rights.

(t) Reckon’s Contact details:

business address: Level 12, 65 Berry Street, North Sydney, NSW 2060

contact number: 1300 784 253

contact email: [email protected]

Reckon, Reckon logo, R logos, Reckon Online and Reckon Online logo are trademarks of Reckon Limited. © 2014, Reckon Limited. All rights reserved.

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