recommended browsers for oracle ebusiness suite release 12_document 389422

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In This Document

Section 1: OverviewSection 2: Microsoft Internet Explorer (IE) for Windows UsersSection 3: Firefox (FF) for Windows UsersSection 4: Chrome for Windows UsersSection 5: Safari for Mac Users

The most current version of this document can be obtained in Document 389422.1

There is a change log at the end of this document.

Section 1: Overview

This document outlines the requirements for browsers that are certified for use with Oracle E-Business Suite R12.

Browsers may require specific patches for compatibility with Oracle E-Business Suite. Such patches are backwards compatiblewith earlier browser releases. For example, after installing the required Internet Explorer 11 patches you will still be able toaccess your environment using earlier Internet Explorer versions as well as alternative browsers.

Microsoft Edge Browser

The certification of Microsoft Edge on Windows 10 with Oracle E-Business Suite 12.1 and 12.2 is currently in progress.

Oracle E-Business Suite R12 has two interfaces: a web-based (OA Framework/HTML) model for modules like iProcurementand iStore, and Oracle Forms/Java based model for our professional services modules like Oracle Financials. Microsoft Edgedoes not support Java and will therefore only be certified for E-Business Suite customers running web-based (HTML / OA Framework) screens, running Java based content with Edge will not supported.

Note: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporatedinto any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.

Section 2: Internet Explorer (IE) for Windows Users

Internet Explorer: Certification MatricesInternet Explorer: Prerequisite Patch RequirementsInternet Explorer: Recommended Browser SettingsInternet Explorer: Importing an SSL CertificateInternet Explorer: Running IE10 and IE 11 in 64-bit Mode

Internet Explorer: Known Issues

IE Alert: Internet Explorer Lifecycle Support

From January 12th 2016 Microsoft will only offer support for the latest version of IE that is available for each operatingsystem.

Windows 10, Windows 8.1 & Windows 7 users will require Internet Explorer 11Windows Vista users will require Internet Explorer 9

As Oracle's support of 3rd party applications aligns with the vendors, Oracle E-Business Suite users running Internet Explorershould also move to the recommended version for their operating system.

IE Alert: Java(TM) was blocked because it is out of date and needs to be updated

From the 9th September 2014 Internet Explorer has started blocking out of date ActiveX controls running through any security zone except the 'Localintranet' or the 'Trusted sites' zones when using IE 8 or later. Trying to run any Java content from your desktop using older JRE releases, prior to thelatest CPU's on any JRE stream, through any other zone for example the 'Internet' zone will now be blocked. This issue may therefore affect Oracle E-Business Suite users trying to access forms and any other Java content. Further information on this latest security feature is available from thisMicrosoft announcement and its associated links.

Oracle's recommendation has always been to run Oracle E-Business Suite through the 'Trusted sites' zone as outlined under the Internet Explorer:Recommended Browser Settings section within this document. Users that have followed this advisory or run their environments through the LocalIntranet zone will not be affected by this change within IE.

Users that are running their Oracle E-Business Suite environments through any other zone and are also using an old JRE version on any stream willnot be able to access forms or any other Java content. Microsoft provide a workaround in their documentation to turn this feature off which can beused to workaround this issue if desired. However, Oracle continues to recommend running your Oracle E-Business Suite environments to through the'Trusted sites' zone of the browser which will avoid this issue occurring.

Upgrading to the latest and therefore most secure JRE version will also prevent Java content being blocked from any IE security zone. For informationon upgrading to the latest JRE releases see Document 393931.1 titled, 'Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business SuiteRelease 12'.

Internet Explorer: Certification Matrices

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Certification Matrix for Internet Explorer (64-bit) Browsers

The table below outlines the certified combinations of 64-bit Internet Explorer Browser, Windows Desktop Client OperatingSystem and JRE (64-bit) streams with minimum versions, where applicable. Please also review this document for further specificcertification information and requirements:

Browser Version

Windows 10(64-bit)

Windows 8.1(64-bit)

Windows 8(64-bit)

Windows 7(64-bit)

IE 11 (64-bit)1

JRE 1.8.0_51 (64-bit) andhigher





Not Certified




IE 10 (64-bit)1

N ot Cer tified N ot Cer tified







IE 9 (64-bit) Not Certified Not Certified Not Certified




IE 8 (64-bit) Not Certified Not Certified Not CertifiedJRE 1.7.0_10 (64-bit) and

higherJRE 1.6.0_32 (64-bit) and

higher

1 Internet Explorer is only certified running Desktop Mode on Windows 8 and higher. The Metro version does not support Java and isnot certified for Oracle E-Business Suite

Certification Matrix for Internet Explorer (32-bit) Browsers

The table below outlines the certified combinations of 32-bit Internet Explorer Browser, Windows Desktop Client OperatingSystem and JRE (32-bit) streams with minimum versions, where applicable. Please also review this document for further specificcertification information and requirements:

Browser Version

Windows10

(32-bit & 64-bit)

Windows8.1

(32-bit & 64-bit)

Windows 8(32-bit &

64-bit)

Windows 7(32-bit &

64-bit)

Windows Vista

(32-bit)

Windows XP

(32-bit) 2

IE 11 1

JRE 1.8.0_51 and

higherJRE 1.7.0_85 andhigher

JRE 1.8.0_25 andhigher

JRE 1.7.0_10 andhigherJRE 1.6.0_37 and

higher

Not Certified


JRE 1.7.0_10 andhigherJRE 1.6.0_03 and

higher

Not Certified Not Certified

IE 10 1 Not Certified Not Certified







Not Certified Not Certified

IE 9 Not Certified Not Certified Not Certified







Not Certified

IE 8 Not Certified Not Certified Not CertifiedRE 1.7.0_10 and

higherJRE 1.6.0_03 and

higher


JRE 1.6.0_03 and

higher


JRE 1.6.0_03 and

higher

IE 7 Not Certified Not Certified Not Certified Not CertifiedJRE 1.7.0_10 and


higher



Unsupported Browsers (Included for Historical Purposes) 3

IE 6 Not Certi fied Not Certi fied Not Certif ied Not Certif ied Not Certif iedJRE 1.7.0_10 and


higher

1 Internet Explorer is only certified running Desktop Mode on Windows 8 and higher. The Metro version does not support Java and isnot certified for Oracle E-Business Suite

2 Windows XP was desupported by the vendor in April 2014, see 3rd Party Software Support Lifecycle .

3 Unsu orted Browsers Included for Historical Pur oses - IE6 was desu orted b the vendor is A ril 2014 see 3rd Part
http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-


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Software Support Lifecycle . It is recommended that users upgrade to a later release of the browser.

Compatibility with Higher JRE releases

Oracle has certified the Oracle E-Business Suite with the minimum JRE releases noted above on the JRE 6 (1.6.0.x)stream. Oracle E-Business Suite end-users may use or upgrade to later production releases of the JRE plug-in on, eitherstream, at their discretion. It is recommended to upgrade to the latest certified JRE releases to uptake the latest securityand functional fixes. For further information on upgrading JRE and it's requirements and known issues, please referenceDocument 393931.1 titled, 'Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12'.

Oracle will continue to test and certify the Oracle E-Business Suite with selected future versions of JRE releases in advanceof their general availability to the public. Oracle will update this documentation with known compatibility issues orworkarounds as needed.

3rd Party Software Support Lifecycle

Oracle's support of the various third party client operating system, service pack levels and browsers aligns with therespective vendor's support life cycle. Support timelines as well as Internet Explorer, Windows desktop operatingsystem and service pack requirements are available from Microsoft .

Internet Explorer: Prerequisite Patch Requirements

Internet Explorer 11 (32-bit and 64-bit)Windows 8.x (32-bit and 64-bit)Internet Explorer 8, 9 & 10 (64-bit)Internet Explorer 10 (32-bit)Internet Explorer 9 (32-bit)Internet Explorer 8 (32-bit)Internet Explorer 7 (32-bit) with Windows Vista

Internet Explorer 11 (32-bit and 64-bit)

Oracle E-Business Suite 12 is not certified with IE11 using either 'Enterprise Mode' or 'Compatibility View'.

Enterprise Mode: Internet Explorer 11 includes an 'Enterprise mode' which can be used to emulate Internet Explorer 8behavior and provide compatibility for earlier browser standards. This should not be used with Oracle E-Business Suite as itwill have no effect on certain issues. If you need to use 'Enterprise Mode' for other applications then EBS should be added asan exception to bypass it .

Compatibility View: Due to Display Issues in FWK (IE9 and 10) it was previously recommended to run E-Business Suiteusing the browsers 'Compatibility View'. These display issues have been fixed for IE11 through the IE 11 Patch Requirementslisted below. Once you have applied the prerequisite patches, you should run E-Business Suite pages without enabling the'Compatibility View' feature in the browser. You can check this by navigating to Internet Explorer 11 -> Tools -> Compatibility

View settings, and ensuring that;(a) your instance domain is NOT part of the Compatibility View settings, and(b) the 'Display intranet sites in Compatibility View' is unchecked.

Users must apply the recommended prerequisite patches listed within this section to fix compatibility issues with Oracle E-Business Suite 12.

IE 11 Prerequisite Patch Requirements

To use IE11 with Oracle E-Business Suite 12, apply the following General patches (or later) including any furtherprerequisite patch requirements as stated in the patch readme files as applicable to your EBS release. Other productpatches listed will also be required if you use those particular products.

ProductRequirements EBS 12.2 EBS 12.1 EBS 12.0.6

General

Patch 20007138:R12.TXK.CNote 1

Patch20518047:R12.FWK.C Note 2

Patch 19863340:R12.FND.C

Patch 9239090 :12.1.3 ReleaseUpdate Pack Patch 17932167:R12.TXK.B Patch18936791 :R12.FWK.B.delta.4 Patch 21565052:R12.FWK.B Note 4

Patch17932167:R12.TXK.A Patch

19845055:R12.FWK.A Patch

19879618:R12.FND.A

CRM Patch 19195514:R12.JTT.C Patch 20986782:R12.CC_PF.B Note3

Patch 19486870:R12.JTT.B

Patch19854889:R12.JTT.A

WebADI(BNE) Patch 19907901:R12.BNE.C Patch 19273341 :R12.BNE.B.delta.4

Patch19907888:R12.BNE.A
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ReportManager

(FRM) Patch 19900999:R12.FRM.C Patch19559960 :R12.FRM.B.Delta.4

Patch19901003:R12.FRM.A

Note 1 Patch 20007138:R12.TXK.C must be applied first, before applying Patch 20518047:R12.FWK.C .

Note 2 Patch 20518047:R12.FWK.C has superceded the previously recommended Patch 19855051:R12.FWK.C .

Note 3 Patch 20986782:R12.CC_PF.B has superceded the previously recommended Patch 19659562:R12.CC_PF.B .

On environments where Patch 17931904:R12.FND.B had not been installed Patch

19659562:R12.CC_PF.B would fail to compile certain jsp files e.g. jtffmcr1.jsp. The FND patch has nowbeen included in Patch 20986782:R12.CC_PF.B to prevent this issue.

Note 4 Patch 21565052:R12.FWK.B : Post install recommended patch for R12.FWK.B.delta.4 contains further fixes forIE11. It is recommended to also apply this latest FWK patch release.

indows 8.x (32-bit and 64-bit)

Oracle E-Business Suite is certified on Windows 8 (32-bit & 64-bit) running Internet Explorer 10 in 'Desktop Mode'(running from the 'Metro Screen' (Start Screen) is not supported) with the following patch requirements:

Oracle E-Business Suite Release 12.2.

Oracle E-Business Suite Release 12.1 with E-Business Suite 12.1.3 Release Update Pack ( Patch 9239090 ).

Oracle E-Business Suite Release 12.0 with R12.ATG_PF.A.DELTA.6 ( Patch 7237006 ) or higherOracle forms 10.1.2.3 or higher

WebADI and Report Manager Users

WebADI and Report Manager have prerequisite patch requirements when running on Windows 8, for further informationsee Document 1077728.1 titled, 'Using Microsoft Office 2007 and 2010 with Oracle E-Business Suite 11i and R12'.

Known Issues

For known issues see Windows 8 Specific Issues

Internet Explorer 8, 9 & 10 (64-bit)

Internet Explorer 8 (64-bit), Internet Explorer 9 (64-bit) and Internet Explorer 10 (64-bit) are certified as client browser'son Windows 7 (64-bit) with the following patch requirements:

Oracle E-Business Suite Release 12.2 or higher.

Oracle E-Business Suite Release 12.1.1 or higher.


Internet Explorer 10 (32-bit)

Internet Explorer 10 (32-bit) is certified as a client browser on Windows 7 (32-bit & 64-bit) with the following patchrequirements:



Oracle E-Business Suite Release 12.0 with R12.ATG_PF.A.DELTA.6 ( Patch 7237006 ) or higher

Oracle forms 10.1.2.3 or higher


Internet Explorer 9 (32-bit) is certified as a client browser on Windows Vista and Windows 7 (32-bit & 64-bit) with thefollowing patch requirements:





Internet Explorer 8 (32-bit) is certified as a client browser on Windows XP (32-bit), Windows Vista (32-bit) and Windows 7
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32- it & 64- it wit t e o owing patc requirements:




Internet Explorer 7 (32-bit) with Windows Vista

Internet Explorer 7 (32-bit) is certified as a client browser on Windows Vista (32-bit) with the following patchrequirements:

Oracle E-Business Suite Release 12.2 or higher.Note: Framework (HTML) forms are only certified against EBS 12.2.2 with Internet Explorer 7

Oracle E-Business Suite Release 12.1.1 or higher.Oracle E-Business Suite Release 12.0, with R12.ATG_PF.A.DELTA.3 (patch 6077669) or higher.

Internet Explorer: Recommended Browser Settings

Security Zones

Microsoft Internet Explorer offers four different security zones to run your application through. Which zone is used isdependant how you are accessing your site (Internet or Local Intranet) and set up within the zones themselves (Trustedsites & Restricted sites).

It is advisable to have the security setting at Medium for run-time use.

The Security Internet Options on Microsoft Internet Explorer can be accessed by going to:

Tools -> Internet Options -> Security tab from the Internet Explorer Menu Bar.

Each zone carries its own default security level that may need to be adjusted when accessing Oracle E-Business Suitethrough it. The defaults are as follows:

Zone Usage Defau

Internet Web sites not placed in other zones Me

Local Intranet Web sites on your organization's intranet Me

Trusted Sites Web sites you trust not to damage your computer

Restricted Sites Web sites that could potentially damage your computer

NOTE: It is recommended that Oracle E-Business Suite is run through the 'Trusted Sites' zone, with a 'Medium'Security Setting.

Trusted Sites Zone

Certain products and functions within Oracle E-Business Suite require the manipulation of the default browser securityzone settings to function correctly. Altering security settings in the Internet Zone is not recommended because you areaccessing more widespread web data of which you may not know the source. The Trusted Sites zone allows you toprecisely control which specific sites or domains will be accessed through this zone. This allows you, if required, tomanipulate the settings with minimal security risk.

Setting up Oracle E-Business Suite to run through the 'Trusted Sites' zone with a 'Medium' Security Setting.

Step 1: Select Tools -> Internet Options -> Security tab -> Trusted Sites icon -> Sites(button) from the Internet Explorer Menu Bar.Step 2: If required, set the Security Level for this Zone to Medium .Step 3: In the Add this Web site to the zone: field, enter the 'hostname and domain' of yourOracle E-Business Suite environment,e.g. https://. , then click the Add button.Alternatively you can simply add the domain name precede7 d by * , so that all sites underthat domain go through this zone, e.g. *.

Note: If you are entering an http://... or *.domain address, you must first uncheck the Require server verification(https:) for all sites in this zone check box. You may re-check this steeing again after entering your values.

Internet Explorer Browser Settings for User Download of oaj2se.exe

Oracle recommends that customers running Oracle E-Business Suite through Internet Explorer (IE) should use a 'Medium'security setting through the 'Trusted Sites' zone in the browser at runtime. This setting does not automatically downloadthe oaj2se.exe file from the middle tier if the user does not already have the appropriate version installed on theirdesktop.
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The JRE plug-in will download and install from the webserver on a medium security setting. After clicking on a'forms link', a message similar to the following will appear at the top of the browser window:

'The website wants to install the following add-on: 'J2SE Runtime Environment 6 Update3' from 'Sun Microsystems, Inc.'. If you trust this website and the add-on and want toinstall it, click here...'

To install the plug-in:-

1. Click on the message above and select 'Install ActiveX Control...'2. Once the browser has stopped processing, click on the 'forms link' again, and the oaj2se.exe file should start

to download3. Once the download has completed, a security warning pop-up window will ask, 'Do you want to install

this software?'4. Click on the 'Install' button and follow the on screen instructions

Alternatively, to enable the download of this file, the user should temporarily alter the security settings within theirbrowser using one of the two methods below:

Method A: Change Security Setting to Medium-low

1. Select 'Tools' -> 'Internet Options -> 'Security' (Tab)' from the browser menu.2. Select 'Trusted Sites' -> 'Custom Level' (button)3. From the 'Reset custom settings' drop down select 'Medium-low'4. Click the 'Reset...' button and accept the changes.5. Press the 'okay' buttons to close the window.6. Close the browser and start a new browser session for the settings to take effect.7. After launching Oracle E-Business Suite and downloading the oaj2se.exe file onto your desktop, please reset the

security setting back to 'Medium'

Method B: Change Individual Parameter Settings

1. Select 'Tools' -> 'Internet Options -> 'Security' (Tab)' from the browser menu.2. Select 'Trusted Sites' -> 'Custom Level' (button)3. Under 'Settings' -> 'ActiveX controls and Plug-ins'4. Change 'Automatic prompting for ActiveX controls' to 'Enable'5. Change 'Download unsigned ActiveX controls' to 'Prompt'6. Click the 'OK' button and accept the changes and click the 'OK' buttons to close the window7. Close the browser and start a new browser session for the settings to take effect.8. After launching Oracle E-Business Suite and downloading the oaj2se.exe file onto your desktop, please reset

'Automatic prompting for ActiveX controls' to 'Disable' and'Download unsigned ActiveX controls' to 'Disable'.

Microsoft Office with WebADI

For patch requirements and required browser settings required to integrate Microsoft Office with Oracle E-Business Suite,see Document 1077728.1 .

Page Refresh

When using Oracle Self-Service products it is important to ensure that the most current data is being viewed. You maycheck if the page has been updated since your last visit by manually refreshing the page, however it is desirable for this tobe done automatically through IE by setting the following parameter from the browser menu as follows:

IE7 and Higher Users

Select Tools -> Internet Options -> General tab -> Browsing History -> Settings (button) .Select Every time I visit the webpage .

With this option set Internet Explorer will check if the page has changed since it was last viewed.

IE6 Users

Select Tools -> Internet Options -> General tab -> Settings (button) .Select Every visit to the page .

With this option set Internet Explorer will check if the page has changed since it was last viewed.

Shared Desktop Security

If multiple users share the same desktop, they may be able to view a previous users browser content by pressing the'Back' button on the browser. To avoid this issue set the Force Page Refresh profile option to Yes at Site level in yourOracle E-Business Suite 12 instance.

For security reasons, if a PC is shared by multiple users it is also advisable not to save encrypted pages onto the drive bynavigating toTools -> Internet Options -> Advanced tab -> Security settings and ticking Do not save encrypted pagesto Disk .

Exce tion: SSL users who ex ort Discoverer Workbooks to excel must leave the Do not save encr ted
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pages to Disk parameter unchecked.

AutoComplete in Internet Explorer

IE can automatically show previous values entered in the same form field. For privacy and security reasons this featureshould be disabled as follows:

Go to Tools -> Internet Options -> Content -> AutoComplete -> Settings (button)Uncheck the Forms and User names and passwords on form check boxes.

HTTP 1.1/Keep Alive Settings

Users should have the HTTP 1.1/Keep Alive option enabled .

To set this option, navigate to the following parameters from the browser menu and ensure they are checked:

Tools -> Internet Options -> Advanced tab -> HTTP 1.1 Settings:Use HTTP 1.1.Use HTTP 1.1 through proxy connections .

Internet Explorer: Importing an SSL Certificate

Note : Windows 8 and higher users may be required to run with elevated privileges to install an SSL certificate into thebrowser

Connecting to a Secure Socket Layer (SSL) enabled environment requires the certificate to be 'Trusted'. If the certificate isnot from a trusted authority or has not previously been trusted on the client, it must be verified at runtime. When

accessing such an environment it will return the following warning message: 'There is a problem with this website'ssecurity certificate'. Using the automatic default install button may cause the certificate to be added to the browser's'Intermediate Certification Authorities' folder and not the required 'Trusted Root Certification Authorities' folder. Thereforethe security message will still display.

If the certificate has wrongly been installed into the 'Intermediate Certification Authorities' please remove it through thebrowser and re-install into the 'Trusted Root Certification Authorities' folder.

Installing an SSL certificate into the Browsers Trusted Certificates folder requires the browser's security option 'EnableProtected Mode' to be disabled (not checked), which is the default setting in the 'Trusted Sites' zone. This feature isonly available in Internet Explorer for Vista and Windows 7 and does not exist in the XP versions of the browser. (If required, 'Enable Protected Mode' may be enabled (checked) after the certificate has been installed for runtime use).

To trust the certificate authority and prevent the error page appearing on future logins, install it as follows:

1. Enter the URL in the browser2. From the browser menu select: Tools -> Internet Options -> Security -> Trusted Sites icon. Security setting should

be 'Medium' by default3. Make sure the 'Enable Protected Mode' option is off (not checked)4. Click the 'Sites' button and add the url if it is not there already (or add *.oracle.com to cover all Oracle

environments, you must uncheck the 'Require Server Verification....' option first to allow you to add it)5. Save the changes and close the browser window6. Enter the URL in a new browser window7. You will again see a message saying 'There is a problem with this website's security certificate'. Click on, 'Continue

to this website (not recommended)'.8. In the task bar click on the Red certificate error9. An Untrusted Certificate Window Pops, click on 'View Certificates'

10. Click on Certification Path 'Tab'11. Highlight the Root certificate (will probably have a white cross in a red background next to it) and press 'View

Certificate'12. Click on Install Certificate 'button' and press next13. Select 'Place all the certificates in the following store'14. Click 'Browse' and tick the 'Show physical Stores' box.15. Click the + next to 'Trusted Root Certification Authorities' folder

16. If a folder exists called 'Local Computer' Click on it and select 'Okay'17. If that folder does not exist, highlight 'Trusted Root Cer tification Authorities' folder and select 'Okay'18. Press 'Next' followed by 'Finish'19. When the Security Window pops asking if you wish to install it, say 'Yes' then hit the 'finish' button20. Close the pop-up and the browser, when you next login, it should be fine.

If the install button is not active when trying to install the certificate, it may have been installed previously using theautomatic facility (Into the 'Intermediate Certification Authorities' zone). To remove the certificate:

Open the browser and go to Tools -> Internet Options -> Content -> Certificates -> Intermediate Certificate AuthoritiesHighlight the appropriate certificate for the instance you are trying to access, press the 'Remove' button then closedown the browserOpen a new browser session and follow the steps above to install the certificate into the 'Trusted Certificates'folder

Internet Explorer: Running IE10 and IE 11 in 64-bit Mode


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Internet Explorer runs in a multi-process architecture whereby there is a Frame (Manager) process and one or more Tab(Content) processes. With IE10 and later there is no longer a separate 32-bit and 64-bit install of the browser when running a64-bit version of Windows. In this instance the Frame (Manager) process always runs as 64-bit while the Tab (Content) processcan run as either 32-bit or 64-bit.

Internet Explorer Settings

To run Oracle E-Business Suite through a 64-bit browser using a 64-bit JRE release you will need to set the following values inInternet Explorer:

Windows 7 (64-bit)

Select (Check) the following values:

Tools -> Internet Options -> Security -> (e.g. Trusted Sites) -> Enable ProtectedModeTools -> Internet Options -> Advanced -> Enable Enhanced Protection Mode

Windows 10 (64-bit) and Windows 8.1 (64-bit)

Select (Check) the following values:

Tools -> Internet Options -> Security -> (e.g. Trusted Sites) -> Enable ProtectedModeTools -> Internet Options -> Advanced -> Enable 64-bit processes for Enhanced ProtectionMode

Do not select (Uncheck) the following value:Tools -> Internet Options -> Advanced -> Enable Enhanced Protection Mode

If you have " Enable Enhanced Protection Mode" selected (checked) when launching JRE you will see the followingwarning in the browser window.

Click the Don't Run button and uncheck the value in the browser as outlined above.

(Clicking the Run Control button will disable Enhanced Protected Mode which will not allow the 64-bit JRE releaseto run. It will instead try to launch using a 32-bit version if available.)

General Checks and Settings

User Access Control Setting (UAC)

Ensure the 'User Account Control Setting' (UAC) is not set to "Never Notify". This can be found under:

Control Panel -> Action Center -> Change User Account Control Settings

The default value for this setting is "Notify me only when programs try to make changes to my computer".Therefore, unless this was changed by the user it is unlikely it would need altering.

32-bit Add-ons

If the browser has 32-bit add-ons or toolbars installed then the tab process will continue to open in 32-bit mode andprevent you running a 64-bit application. These can be checked through the IE Menu at the following locations:

Tools -> Manage add-ons -> Toolbars and Extensions -> Show: Currently loaded add-ons

Tools -> Manage add-ons -> Toolbars and Extensions -> Show: Downloaded Controls

Any add-ons listed with a value of "32-bit" in the Architecture column must be disabled or uninstalled. Add-ons with avalue of "32-bit and 64-bit" are okay to use in a 64-bit browser tab and can remain enabled.

After removing or disabling any old add-ons, clear the browser cache and start a new browser session.

Check the Browser Set Up

To verify your browser is using 64-bit tabs, run through the steps in this section.

1. Close any open IE browser sessions2. Open a new IE session3. Launch your EBS environments logon page4. Check the bitness of your IE tabs process as appropriate to your Windows version as explained below:

Windows 7 Users


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Open Windows Task Manager -> Processes (tab)

If your tab is running as 64-bit you should see two "iexplore.exe" processes. If you see one process named"iexplore.exe" and another named "iexplore.exe *32" your tabs are still running on 32-bit. If this is the caseyou should recheck the set up steps above.

Windows 8.1 Users

Open Windows Task Manager -> Details (tab) Right click on one of the columns and click Select columnsCheck Platform The Platform column should now appear in the table showing whether the process is 32-bit or 64-bit

Your iexplore.exe processes should show as 64-bit if the tab is working correctly. If one of the iexplore.exeprocesses is running as 32-bit recheck the set up steps above.

Reset the Browser

If you are still getting a 32-bit tab, as a last resort you can try resetting your browser. While this will disable toolbars andadd-ons it will also set it back to its original state. You will therefore need to reset the browser parameters above as wellas any other parameters you may have altered for your business requirements (WebADI required settings for example).To reset the browser select the following from the IE Menu:

Tools -> Internet options -> Advanced (tab) -> Reset (button) -> Reset (button)

Internet Explorer: Known Issues

Infotiles Feature in EBS 12.2.5Internet Explorer 8 and Higher Specific IssuesWindows 8 Specific IssuesWindows Vista and Windows 7 Specific IssuesGeneral Internet Explorer IssuesInternet Explorer 6 Specific Issues

Infotiles Feature in EBS 12.2.5

The Infotiles feature in Oracle E-Business Suite 12.2.5 is only supported for Internet Explorer users running IE10 or later.

For further information on this and other new Framework features see Document 2046249.1 titled, 'Oracle ApplicationFramework Release Notes for Release 12.2.5'

Internet Explorer 8 and Higher Specific Issues

Display Issues in FWK (IE 9 and IE 10)

Note : The following Display Issues in FWK (IE 9 and IE 10) are fixed by applying the patches listed in the IE 11 PatchRequirements table. Once these patches have been applied you should no longer use the Internet Explorer'Compatibility View' feature when running any version of Internet Explorer.

To prevent display issues within some FWK pages it is advisable to run your Oracle E-Business Suite environment throughIE 'Compatibility View'. Some of these issues are highlighted below.

IE10 users may see the responsibilities under the main menu displayed as 'undefined':

IE9 and IE10 users running in 'Browser Mode' may see button and text misalignment as well as font changes withincertain FWK pop ups and other pages, for example when opening a 'Search and Select' window:

Patch Fix

Oracle E-Business 12.1.3 users can fix these issues by applying Patch 17618077 .R12.FWK.B.

Workaround
https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=17618077http://-/?-http://-/?-https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=2046249.1http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-http://-/?-


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To wor aroun t ese issues, set t e we pages to run t roug Internet Exporer Compati i ity View . To set t is as t edefault setting for your domain:

1. From the browser menu select Tools -> Compatibility View Settings2. In the Add this Website field enter your domain information as appropriate (e.g. oracle.com )3. Click the Add button4. Close the Compatibility View Settings window

Running through 'Compatibility View' should correct any button, font or other display issues:

64-bit Internet Explorer Issues (IE8 and IE9)

The issues outlined in this section are specific to users running an IE 64-bit browser.

Default B rowser

By design Microsoft do not allow the 64-bit version of Internet Explorer to be set as the default browser on thedesktop:

Tools -> Internet Options -> Programs (tab) -> Default Web Browser

"Internet Explorer (64-bit) cannot be the default browser."

Opening an HTML window from a third party application will therefore use the default 32-bit browser which mayrequire the user to login to the appropriate Oracle E-Business Suite responsibility through this new session.

Report Manager Default Browser Behavior

Financial Statement Generator reports that drill down into General Ledger from Adobe Acrobat Reader or MicrosoftExcel will open in the user's default browser . If the user has an active Oracle E-Business Suite session open in thedefault browser, then when the user selects a drill down link, the corresponding Oracle General Ledger pageappears directly. If the user does not have an active Oracle E-Business Suite session, or if the Oracle E-BusinessSuite session is in another browser (e.g. 64-bit), then the Oracle E-Business Suite login page appears first in thedefault browser, and the user must log in and select a responsibility to access the Oracle General Ledger drill downpage. For ease of use, it is recommended that users requiring this function run Oracle E-Business Suite in theirdefault browser.

Oracle Product Workbench (IE8, 9 and 10)

Oracle Product Workbench will fail to launch when running through an Internet Explorer 64-bit browser as thebrowser is unable to load 32-bit ActiveX controls. Please use a 32-bit version of Internet Explorer to run thisproduct.

Multiple EBS Sessions (IE8 and Higher)

Previous releases of Internet Explorer (IE7 and earlier) allowed users to logon to the same Oracle E-Business Suiteenvironment concurrently from the same desktop by launching each application session through a new browser session.By default the Session Merging feature introduced in IE8 prevents this functionality from working by default. This isbecause the same session id is used when accessing the same Oracle E-Business Suite environment. By default this willoccur if you select New Window , New Tab or Duplicate Tab from the the browsers File menu, or if you open anotherbrowser window through the desktop browser icon.This can result in unusual behavior with invalid sessions causing errors such as Your login session has becomeinvalid" , "Unable to authenticate session" and failures to launch forms causing errors such as FRM-92050:Failed to connect to the server: /forms/formservlet: -1"

To retain the use of multiple sessions through a separate session id to the same Oracle E-Business Suite environmentrunning IE8 and higher please use one of the workarounds below to ensure each browser session remains independent:

1. Open a new explorer window using its own session cookie by selecting File -> New Session from the Menu Barin an existing browser window.

Users may have to enable the Menu Bar first by right clicking the browser header frame and selecting MenuBar .

2. Run from the command line adding the -noframemerging parameter e.g. Start -> Run -> iexplore -noframemerging

3. Create a new IE icon adding the -noframemerging parameter e.g.Start -> Program FilesRight click on the Internet Explorer icon and select Properties

Add -noframemerging to the end of the link in the Target field e.g."C:\Program Files\Internet Explorer\iexplore.exe" -noframemerging or"C:\Program Files (x86)\Internet Explorer\iexplore.exe" -noframemergingClick the OK button to close the windowThis icon may then be copied to the desktop if desired

Unable to Authenticate Session

If you receive an 'Unable to authenticate session' error in your browser when running multiple sessions, please set the -
http://-/?-http://-/?-


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noframemerging op on as ou ne n e u p e ess ons sec on a ove.

If this does not resolve the problem or you are not running multiple sessions, please try clearing your browser cache bydeleting the 'Temporary Internet Files' through:

Tools -> Internet Options -> General (tab) -> Browsing History -> Delete (button)

Loosely-Coupled IE (LCIE)

Loosely-Coupled IE (LCIE) is standard IE browser behavior in IE8 and higher. This splits the browsers frame and its tabsinto separate processes on the desktop to improve performance and browser recovery if a tab crashes. Oracle E-BusinessSuite users may be affected in the following ways.

Multiple Java Console Windows Open

With the 'Show Console' option set in the Java Control Panel, launching a forms based application through IE8 orhigher may cause two separate 'Java Console' windows to open. Accessing further applets from the same Oracle E-Business Suite session may also cause further 'Java Console' windows to appear. This will not always be seenbecause not every tab will necessarily be started in its own process because LCIE will attempt to balance reliabilitywith performance. Therefore the issue of multiple java console windows is most likely to be seen if running from ahigh specification multi-core processor desktop.

If required you can prevent the java console from appearing by running the following from your desktop client:

Control Panel -> Java (icon) -> Advanced (tab) -> Java Console -> select the 'Hide Console'(radio button)

Journal Approval from Email Notification

Due to LCIE, trying to approve a journal from an email notification may cause the following error when running IE8

and later:

FRM-92050; failed to connect to the sever;/forums/forums;-1

Steps to reproduce the issue:

After receiving an email notification to approve a journal click on the Please click here to Respond link.Click on Enter Journals link to drill back into Oracle and view journal details.Error message appears.

To workaround this issue please turn LCIE off through the registry as follows:

Open the registry editor.Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main .Locate the TabProcGrowth key.(If the key does not exist, create a new DWORD (32-bit) Value named TabProcGrowth .)Set the value of the key TabProcGrowth to 0 .

(This will instruct IE to open all of the tabs within the same iexplore.exe process.)

Cross-Site Scripting Errors (XSS)

'Internet Explorer has modified this page to prevent a possible cross-site scripting attack'

XSS Error when Launching Forms

Oracle E-Business Suite 12.0 and 12.1 users may an XSS error in the browser window when launching any formsbased application.

This may occur because the required Forms 10.1.2.3 servlet components may not have been deployed properlywhen Forms 10.1.2.3 was first installed in your Oracle E-Business Suite Release 12 environment ( Bug 8608695 ).

If your end-users running IE8 or higher encounter this error when attempting to launch a Forms-based E-BusinessSuite product, redeploy the Forms 10.1.2.3 formsapp.ear file by following Document 397174.1 titled, 'Deploying aNew Forms .ear File in Oracle Applications Release 12'.

XSS Error After Launching Forms Multiple Times

Some users may suddenly encounter an XSS error after successfully opening and closing multiple forms within asession, preventing any further forms launches. To fix this issue, make the following configuration changes to thetemplate file, apps_conf_1013.tmp :

1. Back up your template file: $FND_TOP/admin/template/apps_conf_1013.tmp

2. Add the following lines to the template file apps_conf_1013.tmp :

Header set X-XSS-Protection 0

.Header set X-XSS-Protection 0
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3. Run Autoconfig to update the configuration file: $INST_TOP/ora/10.1.3/Apache/Apache/conf/apps.conf

Note: For further information on customizing AutoConfig template files see Section 4: Customizing AutoConfig-Managed Configurations within Document 387859.1 titled, 'Using AutoConfig to Manage System Configurationsin Oracle E-Business Suite Release 12'.

Workflow Notification Certificate Signing in IE9 and IE10

When using IE9 or IE10 the digital signing of workflow notifications will error with the message:

Verification of signature has failed

For further information on patch availability see Document 1908197.1 , titled "Verification of Signature has Failed Error onInternet Explorer Browser Version 9 and Above ".

iRecruitment Attachments

Some users may find the iRecruitment Applicant Comparison Report will not open when running Internet Explorer 8.x onWindows XP, the application stops and you cannot choose whether to save or open the pdf file. To fix this issue seeDocument 1579266.1 .

indows 8 Specific Issues

BiDi (Arabic and Hebrew) languages

Due to issues with right side truncation, Windows 8 is not certified for BiDi (Arabic and Hebrew) languages. A patch fix forthis issue is in progress.

Projects to MS Projects Interface

Trying to post information between Oracle Projects and Microsoft Projects will currently error when running on Windows8. A patch fix for this issue is in progress. For further information see Document 1077728.1 titled, 'Using Microsoft Office2007 and 2010 with Oracle E-Business Suite 11i and R12'

indows Vista and Windows 7 Specific Issues

The following issues are applicable for users running on Windows Vista through IE7 or higher, and Windows 7 through IE8and higher.

Balanced Scorecard Users

The VB client is not supported on Windows Vista or Windows 7.

Discoverer Users

Discoverer (10g) 10.1.2.3 is certified with Windows Vista. For further information, see Document 456426.1 .

Discoverer 10.1.2.2 and earlier are not certified with Windows Vista or Windows 7.

Financial Analyzer and Sales Analyzer Users

Financial Analyzer and Sales Analyzer client versions (6.4) are not supported on Windows Vista or Windows 7. Please usethe OFA and OSA web versions, see Document 470992.1 .

XML Reports (RTF file extensions)

Windows Vista and Windows 7 users cannot open *.rtf format files through the browser. When clicking the 'OK' button on

the 'Opening *.rtf' modal window the file will not open and the modal window will come up again. To correct the problem,associate a different program such as Wordpad, OpenOffice.org etc. with the .rtf extension on the desktop.

Control Panel -> Default Programs -> Associate a file type or protocol with a programSelect .rtf under the Name column from the listClick the Change Program button.Select an appropriate program i.e. WordpadClick the OK button

General Internet Explorer Issues

Discoverer Viewer Users

After clicking the drill icon on a worksheet the drill items are not listed when running Discoverer Viewer through IE7 andhigher. To fix this issue:

Discoverer Viewer 10.1.2.0.2 and 10.1.2.1 and 10.1.2.2 users should apply Patch 5673463 . Please contact support to
https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=5673463https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=470992.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=456426.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=1077728.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=1579266.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=1908197.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=387859.1


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reques s pa c .Discoverer Viewer 10.1.2.2 Cumulative Patch (CP7) and lower users should apply Patch 5673463 . Please contact supportto request this patch.This issue is fixed in Discoverer 10.1.2.2 Cumulative Patch (CP8) and Discoverer 10.1.2.3 and higher.

Tabbed Browsing in IE 7 and Higher

Forms Windows

IE7 and higher provides a tabbed browsing facility, which can be enabled from the browser menu through Tools ->Internet Options -> General Tabs -> Settings. Forms in Oracle E-Business Suite are supported and launchedthrough a separate frame. Therefore, even with tabs enabled, the forms navigator and the forms windows willcontinue to open in a new window and not in a new tab. This is intended functionality and is not a bug.

Web Based LOV's

When using IE7 or IE8 with the 'Always Open Pop-Ups in a New Tab' browser option selected, focus is lost afteropening the LOV in a new tab causing the application to freeze. To unfreeze the application and regain focus withinthe pop-up window press 'Ctrl & Tab'.

To workaround this issue please select a different value for 'When a pop-up is encountered; in the browser:

Navigate to: Tools -> Internet Options -> Tabs -> Settings -> Always Open Pop-Ups in a New TabSelect either: Let Internet Explorer decide how pop-ups should openor: Always open pop-ups in a new window

Alternatively, to use the tabbed setting upgrade to IE9 or later where this problem does not exist.

This issue is being evaluated through enhancement request Bug 9773527 .

Exporting Data and Opening Attachments

File Export / Forms Attachments Functionalities

JRE 1.6.0_27 (6u27) adheres more strictly to Internet Explorer browser settings. Users may find that the File ->Export and Forms Attachments functionalities (for example opening Word, rtf and Excel attachments) will not work after upgrading to this Plug-in version when running IE6, IE7 or IE8. Trying to run these functionalities may cause awindow to open briefly before closing again, the 'File Download' window will not open.

To fix this issue please set the following browser setting within IE under the appropriate security zone (using'Trusted Sites' as an example):

Navigate to: Tools -> Internet Options -> Security -> Trusted Sites -> Custom level .Set: Downloads -> Automatic prompting for file downloads to Enable

This setting no longer exists in IE9 and therefore these functionalities are not affected when using this browser.

File Association

The file type that you wish to export from E-Business Suite must be associated with the browser. If the file type isnot associated, the Window will not open or will briefly open and then close immediately. This may occur forexample, when using 'File -> Export' to an excel spreadsheet or when opening an attachment from E-BusinessSuite.

To fix this issue, using the 'Trusted Sites' zone as an example, (which is recommended for running Oracle E-Business Suite through):

1. Select 'Tools' -> 'Internet Options' -> 'Security' (tab) -> 'Trusted Sites' -> 'CustomLevel' (button) -> 'Downloads' from the browser menu.

2. Set 'Automatic prompting for file downloads' to 'Enable' .3. Save the setting and close the browser window.4. Start a new browser session and login to Oracle E-Business Suite.5. This time, when trying to open the attachment or export data you should see a pop up windows titled 'File

Download' .6. Uncheck the checkbox labeled, 'Always ask before opening this type of file' and click the 'open'

button.7. The file should now display correctly.8. After this has been done, the file extension type is registered and you may set the 'Automatic prompting

for file downloads' back to 'disable' , accessing such files in future will now work correctly with thatsetting.

Browser Helpers and Toolbars

The use of certain browser helpers and Toolbars may cause the browser to crash when trying to login to Oracle E-Business Suite due to their incompatibility with older plug-in versions. To remove a toolbar:

On the Start menu, click Control PanelDouble-click Add or Remove ProgramsSelect the appropriate toolbarClick the Remove button
https://support.oracle.com/epmos/faces/BugDisplay?parent=DOCUMENT&sourceId=389422.1&id=9773527https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=5673463


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2 Windows XP was desupported by the vendor in April 2014, see 3rd Party Software Support Lifecycle .

3 Firefox ESR XX.x is an Extended Support Release (ESR) which will be supported by the vendor for approximately a year. For furtherinformation on the support lines and other information please see Mozilla Firefox ESR Overview

4 Recent Releaes No Longer Supported (Included for Historical Purposes) - These Firefox browsers are no longer supported bythe vendor, see 3rd Party Support Lifecycle . It is recommended that any users running these versions upgrade to the latest Firefox ESR release..

3rd Party Software Support Lifecycle

Oracle's support of the various third party client operating system and browsers aligns with the respective vendor's support life cycle.

Firefox

It is recommended that any users running earlier versions of Firefox upgrade to the latest Firefox ESR release. Oracle will continue to offersupport for earlier Firefox versions with Oracle E-Business Suite R12 on a 'Best Effort' basis only. Consequently, where issues are due toproblems with the browser, we may, where necessary, require customers to upgrade or change their browser to resolve the issue.

Compatibility with Higher JRE releases

Oracle has certified the Oracle E-Business Suite with the minimum JRE releases noted above on the JRE 6 (1.6.0.x)stream. Oracle E-Business Suite end-users may use or upgrade to later production releases of the JRE 6 plug-in at theirdiscretion. For further information on upgrading JRE and it's requirements, please reference Document 393931.1 entitled'Upgrading JRE (Native Plug-in) with Oracle E-Business Suite 12 for Windows Clients'.

Oracle will continue to test and certify the Oracle E-Business Suite with selected future versions of JRE releases in advanceof their general availability to the public. Oracle will update this documentation with known compatibility issues orworkarounds as needed. All current JRE production versions equal to or higher than the minimum versions stated aboveare compatible with Oracle E-Business Suite 12.

Firefox: Prerequisite Patch Requirements

Firefox

Windows 8 Users

Firefox ESR 17.x and ESR 24.x are certified as a client browsers on Windows 8 (32-bit and 64-bit) with the followingprerequisite requirements:

Oracle E-Business Suite Release 12.2.x

Oracle E-Business Suite Release 12.1.3

Oracle E-Business Suite Release 12.0.6 with: Applications Framew ork Patch 7602616Patch 7567840 which removes the use of the jpi-version parameter and switches Firefox to a non-staticversioning model.

WebADI and Report Manager Users

WebADI and Report Manager have prerequisite patch requirements when running on Windows 8, for further informationsee Document 1077728.1 titled, 'Using Microsoft Office 2007 and 2010 with Oracle E-Business Suite 11i and R12'.

Known Issues

For known issues see Windows 8 Specific Issues

Windows XP, Vista and 7 Users

Firefox versions ESR 10.x and higher are certified as client browsers on Windows Vista SP2 and Windows 7 SP1 (32-bit & 64-bit) with the following requirements:


Oracle E-Business Suite Release 12.0.x with:Oracle Applications Technology R12.ATG_PF.A.delta.6 ( Patch 7237006 ) or higher

Applications Framew ork Patch 7602616It is also strongly recommended to apply Patch 7567840 which removes the use of the jpi-version parameterand switches Firefox to a non-static versioning model. Use of the jpi-version parameter is no longersupported with next-generation java. For further information see Multiple Desktop JRE Plug-in Versions withFirefox 3.0.x and higher

Firefox: Recommended Browser Settings

Shared Desktop Security
http://-/?-https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7567840https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7602616https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7237006http://-/?-https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=1077728.1https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7567840https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7602616https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=393931.1http://-/?-http://www.mozilla.org/en-US/firefox/organizations/faq/


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,'Back' button on the browser. To avoid this issue please set the 'Force Page Refresh' profile option to 'Yes' at Site level inyour Oracle E-Business Suite 12 instance.

Firefox: Blocked Plugins in Mozilla Firefox

Mozilla has changed the way that third party plugins are handled within Firefox to a 'Click to Play' model. (For furtherinformation please see the Mozilla article Putting Users in Control of Plugins .)

This function may affect Oracle E-Business Suite users running Oracle Forms by prompting the user to activate or upgradethe JRE Plug-in before a form can be launched. Users running the latest version of the JRE Plug-in will generally not beaffected by this change. It is however recommended that all users trust the JRE Plug-in within Firefox for their Oracle E-Business Suite environments to prevent this message appearing when running old or blocked releases. For information onhow to do this please see 'How to always activate a plugin for a trusted website' outlined in the Mozilla article Why do Ihave to click to activate plugins? .

Note: It is recommended that Oracle E-Business Suite users move to the latest available version of the JRE Plug-in.For information on upgrading please see:

Document 393931.1 : Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business SuiteRelease 12.

Firefox: Importing an SSL Certificate

Untrusted Connection

To trust the certificate authority and to stop this error page appearing on future logins, add an exception:

1. Click the 'Add Exception...' button and the 'Add Security Exception' window should open.

2. Check 'Permanently store this exception'.

If this checkbox is grayed out you will first need to turn on History (this can be turned off again after trusting thecertificate) as follows:

Tools -> Options -> Privacy -> Set Firefox will: Remember historyClick OK button
https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=393931.1http://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins#w_how-to-always-activate-a-plugin-for-a-trusted-websitehttps://blog.mozilla.org/security/2013/01/29/putting-users-in-control-of-plugins/


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. c e Confirm Security Exception u on.

SSL Warning Message

"The connection to this website is untrusted"

If you are using an SSL certificate that is not from one of the standard recognized Certificate Authorities (CA), for exampleyour own in-house CA you may see the following pop-up when launching Java content.

To prevent this message appearing copy your SSL root certificate to the desktop then import it into the Java 'Secure SiteCA' certificate store.

Java Control Panel -> Security (tab) -> Manage Certificates (button) -> Certificate Type:Secure Site CA -> Import (button)

Firefox: Known Issues

General Firefox IssuesWindows Vista and Windows 7 with Firefox

General Firefox Issues

Firefox ESR 38.0.1 Performance Issue

Loading Java content using Firefox ESR 38.0.1 can show performance degradation if accessing any URL outside of yourown network. If your jars are signed by a 3rd party provider, the certificate revocation function will attempt to connect totheir network to run the check, which is outside your internal network. This is due to a bug in the Firefox 38 base releasewhereby the default 'Use Browser Settings' value is not being picked up and instead content is running using a directconnection. .

Fix

This issue is fixed in Firefox ESR 38.1.0.

If you are unable to upgrade at this time you can avoid the issue by using the following workaround.

Workaround

To workaround this issue, add either your proxy server information under 'Use Proxy Server' or your proxy configurationscript details under 'Use automatic proxy configuration script' in the Java Control Panel and select that value instead of thedefault 'Use browser settings' option:

Java Control Panel -> General (tab) -> Network Settings (button)

Secure Connection Failed

Oracle E-Business Suite 12.1 users running Firefox ESR 38.x may see the following error when attempting to load theirenvironments login page:

Secure Connection Failed

The connection to server.example.com:4443 was interrupted while the page was loading.

The default value of the Firefox parameter, security.tls.version.fallback-limit has been changed from 1 to 3 inthis release. This change in combination with the latest patching levels will cause this error to display when using TLSenabled environments.

Patch Fix

To fix this issue, apply the Oracle Fusion Middleware 10.1.3.5 Oct 2015 CPU patch:

Unix Users: Patch 21845960 Windows Server Users: Patch 21845962

For further information see Document 2051000.1 titled, 'Oracle E-Business Suite Releases 11i and 12 Critical Patch UpdateKnowledge Document (October 2015)'
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If you are unable to apply the patch at this time and need to workaround the issue in the meantime, set the value back to1 through the browser configuration.

Open Firefox and enter about:config In the Search field enter tlsDouble click security.tls.version.fallback-limit and set the value to 1

Internationalization

For information on internationalization issues with Firefox please see the 'Browsers Notes' section of Document 393320.1titled, 'Internationalization Update Notes for Release 12'.

Browser Window Opens Behind the Forms Window

Opening an html page from the forms navigator may cause the html window to open behind the navigator window whenusing Firefox.

This issue is fixed in JRE 1.6.0_30 (6u30) and higher with the following browser options set:

Tools -> Options -> Content -> Enable JavaScript (checked)Tools -> Options -> Content -> Enable JavaScript -> Advanced (button) -> Raise or lower windows (checked)Tools -> Options -> Tabs -> Open new windows in a new tab instead (unchecked)

JRE Plug-in Download Using Firefox (oaj2se.exe)

Oracle E-Business Suite 12.0.x Users

If using a non-static versioning model ( Patch 7567840 has not been applied) and the correct 'JRE Plug-in' version is notalready installed on the client it will not automatically download from the web server when using a Firefox browser. Thisissue is fixed in Oracle E-Business Suite 12.0.6 Release Update Pack (RUP6), Patch 6728000 .

To workaround this problem, the user can either download and install the JRE Plug-in, before launching the Oracle E-Business Suite, or can still download it from the server as follows.

Clicking on a forms link through Firefox will activate the 'Plug-in Finder Service'. The user will then see the message' Additional plug-ins a re required to display all the media on this page ' in the task bar.

Click on the 'Install Missing Plug-ins' button. (This will open a new window, search for the plug-in but will not findit)Click on the 'Manual Install' button, which should open another window saying:

Forbidden You don't have permissions to access /OA_JAVA/ on this server.

In the URL line on this window change http://:/OA_JAVA to http://:/OA_HTML/oaj2se.exe .When asked if you wish save the oaj2se.exe file. Click the 'Save File' button and install the file onto your desktopOnce it has installed successfully, close down the firefox window and start a new session to access the Oracle E-Business Suite.

Multiple Sessions

You may only access a single Oracle E-Business Suite instance from a single desktop session when using the Firefoxbrowser. Currently 'Internet Explorer' is the only browser that allows you to access multiple instances or multiple

Application Responsibilities concurrently from the same desktop session, through the use of multiple browser sessions.

Multiple Desktop JRE Plug-in Versions

Multiple Desktop JRE Plug-in Versions with Firefox 3.x and higher

Firefox 3.0.x and higher supports 'Next-Generation JRE Plug-in' technology which is enabled by default when running JRE

1.6.0_10 and higher.

Oracle E-Business Suite 12.0.x Users

It is strongly recommended Oracle E-Business Suite 12.0.x users running Firefox 3.0 users apply Patch 7567840 .Without this patch the latest JRE plug-in version on the desktop would have to match the JRE plug-in version beingcalled from the web server to successfully load a form. See Multiple Desktop JRE Plug-in Versions with Firefox(Static Versioning)

Whilst there is limited backward compatibility, using the jpi-version attribute of the MIME type to select a particularJRE version is no longer supported when using the next-generation JRE plug-in (JRE 1.6.0_10 and higher). Thispatch changes the behavior within Oracle E-Business Suite Release 12 by removing the jpi-version parameter tooverload the usage of the application/x-java-applet MIME type and implement the java_version parameterfor JRE version selection. Further information is available from the JRE Version Selection page.

This patch changes the behavior of Firefox 3.0 to a 'non-static versioning' model. Earlier 'classic' java versions canalso be run on this new architecture and they will also then adhere to a non-static versioning model.
http://jdk6.java.net/plugin2/version-selectionhttp://-/?-https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7567840https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=6728000https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7567840https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=393320.1


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Oracle E-Business 12.1.1 Users

Oracle E-Business 12.1.1 users do not require Patch 7567840 . This architectural change is included by defaultmaking Firefox 3.0 adhere to the non-static versioning model.

For further information on static and non-static versioning please see Appendix A: Static vs Non-Static Versioning and SetUp Options in Document 393931.1 , titled, 'Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business SuiteRelease 12'.

(Return to Prerequisite Patch Requirements section if required.)

Multiple Desktop JRE Plug-in Versions with Firefox (Static Versioning)

By default, Firefox only uses the latest version of the plug-in that it finds on the desktop client. Unless Oracle E-BusinessSuite is set to use the latest available version of the plug-in, users may not be able to connect using earlier versions of theplug-in.

To enable Firefox to use multiple versions of the Plug-in from the desktop client, (thus allowing the use of JRE Plug-ins onthe desktop that are not the latest version installed on that desktop) the following workaround can be used:

Copy '< jre plug-in install folder >\bin\npjpi< plug-in version number >.dll' to '< Firefox installfolder >\plugins' .

(Using JRE 1.6.0_03 as an example in a default installation, this would be) -

Copy C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll to C:\Program Files\MozillaFirefox\plugins

To check which versions are available within Firefox type, ' about:plugins ' in the addressbar.

Note: This workaround is not valid when running Firefox 3.0 with JRE 1.6.0_10 or higher installed on thedesktop client.

Tab functionality in the Firefox Browser

Firefox uses tabbed browsing by default. Forms in Oracle E-Business Suite are supported and launched through a separateframe. Therefore, even with tabs enabled, the forms navigator and the forms windows will continue to open in a newwindow and not in a new tab. This is intended functionality and is not a bug.

Personal Homepage Setting

The ICX 'Personal Homepage' setting is not supported with the Firefox browser.

Rich Text Editing

The Cut, Copy and Paste buttons within the Rich text Editor on Oracle Applications Framework do not work by defaultwhen using a Firefox browser. This is due to a security feature within Firefox. We recommend that the keyboard shortcutkeys, which do still work by default are used for this functionality. If you still wish to use the buttons, this can be enabledby editing the users Firefox preference file. Further information is available from the Cut, Copy and Paste Buttons andSecurity preferences pages

BIDI Language Users

BIDI Languages are not supported with Self Service Applications using the Firefox Browser.

Oracle Report Manager

Oracle Report Manager interaction with Excel will not work when using the Firefox browser. This functionality requires theinteraction of ActiveX through VbScript, which is not supported in Firefox. Oracle Report Manager users should runInternet Explorer for full functionality. Full support through Firefox is being investigated.

indows Vista with Firefox

Windows Vista and Windows 7 with Firefox

Balanced Scorecard Users

The VB client is not supported on Windows Vista or Windows 7.

Discoverer Users

Discoverer 10.1.2.3 is certified on Windows Vista. For further information please see Document 456426.1 .

Financial Analyzer and Sales Analyzer Users

Financial Analyzer and Sales Analyzer client versions (6.4) are not supported on Windows Vista or Windows 7.Please use the OFA and OSA web versions, see Document 470992.1 .
https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=470992.1https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=456426.1http://www.mozilla.org/editor/midasdemo/securityprefs.htmlhttp://www.mozilla.org/editor/midasdemohttp://-/?-https://support.oracle.com/epmos/faces/DocumentDisplay?parent=DOCUMENT&sourceId=389422.1&id=393931.1https://support.oracle.com/epmos/faces/ui/patch/PatchDetail.jspx?parent=DOCUMENT&sourceId=389422.1&patchId=7567840


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XML Reports (RTF file extensions)

Windows Vista and Windows 7 users cannot open *.rtf format files through the browser. When clicking the 'OK'button on the 'Opening *.rtf' modal window the file will not open and the modal window will come up again. Tocorrect the problem, associate a different program such as Wordpad, OpenOffice.org etc. with the .rtf extension onthe desktop.

Control Panel -> Default Programs -> Associate a file type or protocol with a programSelect .rtf under the Name column from the listClick the 'Change Program' button.Select an appropriate program i.e. WordpadClick the 'OK' button

Section 4: Chrome for Windows Users

Chrome: OverviewChrome: Certification MatricesChrome: Prerequisite Patch RequirementsChrome: Known Issues

Chrome: Overview

Note: Oracle E-Business Suite R12 has two interfaces: a web-based (OA Framework/HTML) model for modules likeiProcurement and iStore, and Oracle Forms/Java based model for our professional services modules like Oracle Financials.Google is expected to phase out Chrome's support for Java "before the end of 2014", see API (NPAPI) support from Chrome,preventing plug-ins like Java from running. See API (NPAPI) support . Chrome is only certified for E-Business Suite customersrunning web-based (HTML / OA Framework) screens, running Java based content with Chrome is not supported.

Chrome: Certification Matrices

Chrome releases are updated every six to eight weeks. Oracle is unable to test every new version of Chrome with the E-BusinessSuite. Oracle is expected to certify selected Chrome releases on an ongoing basis. The following table outlines the latest versionsthat have been tested against the Oracle E-Business Suite.

Certification Matrix for Windows Operating Systems and Oracle E-Business Suite Releases:

EBS Release Windows 10(32-bit & 64-bit 1 )

Windows 8.1(32-bit & 64-bit 1 )

Windows 7(32-bit & 64-bit 1 )

EBS 12.2.4 3 Chrome v44 Chrome v44 Chrome v35

EBS 12.1.3 3 Chromev 44 Chrome v44 Chrome v35

Using Later Chrome Releases

Customers may use later Chrome releases. Oracle will investigate any reported issues and attempt to reproduce theproblem on our certified release and will provide patches for reproducible issues, subject to technical feasibility.

If the issue cannot be reproduced, customers may be advised to:

Wait and see whether the next release of Chrome fixes the issue.Use a certified version of Internet Explorer or Firefox ESR

Issues specific to other Chrome releases may still be documented as known issues.

Certification Matrix for Mobile Devices:

Browser Version

Mobile OperatingSystem

CertifiedDevices

EBS Release12

recommended browsers for oracle ebusiness suite release 12_document 389422

Documents