redpick european ecommerce logistics

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European Cross Border e-Commerce Logistics MERCHANT INTRODUCTION Learn more at www.Redpick.com

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Page 1: Redpick European eCommerce Logistics

European Cross Border e-Commerce LogisticsMERCHANT INTRODUCTION

Learn more at www.Redpick.com

Page 2: Redpick European eCommerce Logistics

B2C Ecommerce without Borders

Redpick logistic services provide e-Commerce merchants access to 331 million European online shoppers who spent over EUR 424 billion in 2014 with that number set to grow double digits.

Page 3: Redpick European eCommerce Logistics

European eCommerce Market Summary

Source: European B2C E-commerce Report 2015

Page 4: Redpick European eCommerce Logistics

Customers want: low cost, transparency,

delivery options, and product availability

eCommerce did you knows

68% of shopping cart abandonments are due to delivery

surprises!

As for payments, Germans like to pay

retrospectively against an invoice or

via PayPal.

The British and the French

prefer to pay by debit or credit card.

The Poles, onthe other hand,

primarily choose to pay directly

through their bank

Most shoppers in Europe tend to buyclothing, footwear, home electronics,

followed by books.

Interestingly: Poland, Italy, Spain care more about quick delivery than Germany, UK, and Nordic regions

More than half of all Germans and Brits bought footwear online last year. Source: European B2C E-commerce Report 2015;

PostNord’s e-Commerce in Europe 2014

Page 5: Redpick European eCommerce Logistics

European Cross Border Sales

4 out of 10 Europeans have bought online outside their home country

15% of online retail in Europe is cross border trade

When European online shoppers buy from other countries in Europe, they do so to a large extent from British and German online stores. o 50 million bought from the UKo 27 million from Germanyo 15 million from France o 12 million from Nordic sites.

33.8

28.1

23.1

17.1

16.8

11.8

8.17.2

Germany UK France Spain Italy Nordic Region BeneluxPoland

Population by country (millions) who have at some time purchased from a foreign site

Source: European B2C E-commerce Report 2015; PostNord’s e-Commerce in Europe 2014

Page 6: Redpick European eCommerce Logistics

How it Works:Ecommerce without Borders

Global Transport

Redpick Logistics Center

Delivery to European Customers

Customer Experience

Inbound Freight

Optional: Cross Dock

Inventory Storage

Pick Order Package Courier

DeliveryHappy

Customer Returns

Page 7: Redpick European eCommerce Logistics

Redpick Logistics Options

Redpick Provides Inbound Freight

Merchant prepares individual parcels

No inbound freight Orders sent in bulk to Redpick, then items shipped separately

a) b) a) b)

Redpick Fulfillment: Storage at Redpick center, Order Fulfillment, Delivery

Cross-DockInventory at merchant location and shipped via Redpick network

Option 1 Option 2

Or Or

Or

Page 8: Redpick European eCommerce Logistics

Redpick Logistics Services

1. Redpick holds the merchants inventory in secure state of the art logistics center, just outside Warsaw

2. When a customer places an order on online shopping cart, automatically this kicks off the order fulfillment process. Redpick picks the items off the shelves and packages the order for delivery

3. Depending on where the customer is and what has been agreed with the merchant, parcels are delivered using internationally recognized couriers.

4. If required, Redpick can arrange freight for replenishing inventory in the workhouse. Or suppliers can provide delivery directly to our location

Option 1: Redpick FulfillmentStorage, Order Fulfillment, Delivery

Page 9: Redpick European eCommerce Logistics

Redpick Logistics Services

1. Supply chains can be complex with goods needed to fulfill a single order stored at several locations including the merchants, suppliers, and Redpick centers.

2. Often it is more efficient to send bulk shipment through Redpick’s network than shipping single orders or items directly from merchants to foreign customers.

3. Pack up daily or periodic ordered items and Redpick will arrange freight shipping in bulk to our facility.

4. Upon receipt, Redpick will prepare individual customer packaging and courier deliveries to final destinations

Option 2: Cross DockMerchant keeps Inventory at own location and ships via Redpick network

Page 10: Redpick European eCommerce Logistics

Do’s and Don’ts

Not a courier. We work with most well known couriers to ensure optimal customer deliveries.

Not a courier broker. Brokers primarily negotiate lower prices but don’t handle inventory or packages. We pass along similar courier savings but provide a full hands-on logistics solution.

eCommerce retailer logistics provider. Not matter the size of the online store, our services allow you to compete on the same level as major online retailers.

Redpick is an e3PL and arranges freight, storage, handling, packing, delivery and returns. We do this by investing in best systems, teams and infrastructure so each merchant doesn’t have to.

What Redpick doesn’tWhat Redpick does

Page 11: Redpick European eCommerce Logistics

How Pricing Works

To check discounts you can expect, select an average volume Orders / monthProvide one of your typical orders Items / parcel Parcel size: (Volume LWH) Weight

Option 1: Inventory at Redpick location

Option 2: Inventory at Merchant or supplier location.

Discuss with a Redpick Business Development associate regarding other value added services

01. Reach 02. Order Profile 03. Service Options

Select your home market and where you want parcels delivered: Retailer’s home market Customer location Currency preference

Page 12: Redpick European eCommerce Logistics

Pricing: What you need to know1. Transparent…no surprises. Invoiced amount is simple: volume x price x discount + VAT

2. All costs are per parcel delivered…just like a merchants revenue! a. Includes handling & storage space, that’s right, no additional cost per sqm of

floor spaceb. No road tax or fuel charges added on topc. No additional phone answering charges or whatever

3. We charge different prices for delivery to different geographies but give us your shipping history and we’ll give you 1 price for all markets.

4. Invoiced twice monthly

5. Volume discount calculated on trailing 4 weeks volume

6. Value added services are arranged and priced according to your needs.

Page 13: Redpick European eCommerce Logistics

Why Redpick Logistics without Boarders?

Save more, reduce your logistics burden, eliminate capex investment, and increase speed of delivery by storing inventory in Redpick warehouses.

Store your inventory with us and your customer orders will be fulfilled, packed and dispatched by Redpick. Work with us all in or step by step:

‒ Entire inventory‒ Inventory for targeted geography (e.g. Eastern Europe)‒ Stage fast moving items closer to European customers

With optional cross docking, benefit from Redpick’s low delivery costs by shipping to customers via our distribution center.

Place and track orders, keep an eye on inventory levels, and receive regular commercial reports by linking your shopping cart with Redpick’s system.

Value added services include managing returns, producing local labeling, inserting promotional material, referring call centers and local payment platforms etc.