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Reflections on Motivational Interviewing Cardiff September 27, 2011

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Page 1: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Reflections on Motivational InterviewingCardiff September 27, 2011

Page 2: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

1983

Page 3: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

1991 MI-1

Page 4: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

2002 MI-2

Page 5: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

2008

Page 6: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

2012 MI-3

Page 7: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

2022 MI-4

Page 8: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,
Page 9: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Generalized Principles of MI

1. Express Empathy

2. Develop Discrepancy

3. Avoid Argumentation

4. Roll with Resistance

5. Support Self-Efficacy

X

Page 10: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Two Phases of MI

Phase 1 Strengthen motivation for change

Phase 2 Consolidate commitment to change

X

Page 11: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

RESISTANCE

Page 12: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

The Underlying Spirit of MI

PartnershipEvocationAcceptanceCompassion

Page 13: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Change is Broader than Behavior

• Decision – to make a choice– Forgiveness, Leaving or staying

• Attitude - to become a different person– To be more Compassionate, Assertive etc.

• Resolution - Acceptance– Complicated grief

– Finding peace regarding a decision• Tolerance for anxiety, uncertainty etc.

Page 14: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Four Fundamental Processes in

MI

Page 15: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Relational Motivational Foundation Interviewing

1. Engaging

2. Focusing

3. Evoking

4. Planning

Page 16: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

The processes are somewhat linear ... .

• Engaging necessarily comes first

• Focusing (identifying a change goal) is a prerequisite for Evoking

• Planning is logically a later step

Engage Focus Evoke Plan

Page 17: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

. . . . and yet also recursive

• Engaging skills (and re-engaging) continue throughout MI

• Focusing is not a one-time event; re-focusing is needed, and focus may change

• Evoking can begin very early

• “Testing the water” on planning may indicate a need for more of the above

Page 18: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Planning

Evoking

Focusing

Engaging

Four Foundational Processes

Page 19: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Is it MI Yet?

Page 20: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Can it be MI without . . .

Engaging ?Focusing ?Evoking ?

Planning ?

No

No

No

Yes

Page 21: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

So it becomes MI when . .

1. The communication style and spirit involve person-centered, empathic listening (Engage)

AND

2. There is a particular identified target for change that is the topic of conversation (Focus)

AND

3. The interviewer is evoking the person’s own motivations (or plans) for change (Evoke)

Page 22: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

A continuum of styles that can be used in all four processes

Directing <=> Guiding <=> Following

Page 23: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Core counseling skills that can be used in all four processes

• Open questions

• Affirmation

• Reflection

• Summary

• Offering information and advice

Page 24: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Direction Language

• “Directing” as a counselor behavior

• “Direction” as focus

• “Directional” (not “directive”) as a description of MI as goal-oriented

Page 25: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Three Essential Elements in any Definition of MI

1. MI is a particular kind of conversation about change (counseling, therapy, consultation, method of communication)

2. MI is collaborative (person-centered, partnership, honors autonomy, not expert-recipient)

3. MI is evocative, seeks to call forth the person’s own motivation and commitment

Page 26: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

DEFINITIONS OF MI

Three levels of definition (of increasing specificity)

1. A layperson’s definition

(What’s it for?)

2. A pragmatic practitioner’s definition (Why would I use it?)

3. A technical therapeutic definition

(How does it work?)

Page 27: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

1. A layperson’s definition(What’s it for?)

Motivational interviewing is a collaborative conversation style for strengthening a person’s own motivation and commitment to change

Page 28: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

2. A pragmatic practitioner’s definition (Why would I use it?)

Motivational interviewing is a person-centered counseling method for addressing the common problem of ambivalence about change

Page 29: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

3. A technical therapeutic definition (How does it work?)

Motivational interviewing is a collaborative, goal-oriented style of communication with particular attention to the language of change. It is designed to strengthen personal motivation for and commitment to a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion.

Page 30: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Counseling with Neutrality

• Neutality is not a therapist attribute (like equanimity: composure, balance, emotional stability)

• Neutrality is the conscious clinical decision to try not to influence a client’s direction of choice or change

• Neutrality can be about:– Focusing (whether to pursue a change goal)

– Planning (how to pursue a change goal)

Page 31: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Counselor Aspiration

Should I proceed strategically to favor the resolution of the client’s ambivalence in a particular direction?

or

Do I want to maintain neutrality and notintentionally or inadvertently steer the person in one particular direction?

MI was originally developed for the former situation

Page 32: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Engaging and Focusing

Identification of Change Goal

Aspiration Equipoise

Evoking Planning

DecisionalBalance

Both choices involve partnership,acceptance and compassion

A conscious choice

Page 33: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Equipoise is where a classic decisional balance makes sense

Giving intentionally balanced, equal attention to pros and cons in:Inquiry Elaboration Affirmation Reflection Summaries

Page 34: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Status Quo or Option A

Change or Option B

Advantages

+

Good things about Status Quo or Option A

CON

Good things about Change or Option B

PRO

Disadvantages

-Less-good things about Status Quo or Option A

PRO

Less-good things about Change or Option B

CON

2 x 2 Decisional Balance GridPROs and CONs of Change

Page 35: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Change Talk• Change talk is any client speech that favors

movement in the direction of change

• Previously called “self-motivational statements” (Miller & Rollnick, 1991)

• Change talk is by definition linked to a particular behavior change goal

DARN CATs

Page 36: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Preparatory Change TalkFour Examples

DARN

• DESIRE to change (want, like, wish . . )

• ABILITY to change (can, could . . )

• REASONS to change (if . . then)

• NEED to change (need, have to, got to . .)

Page 37: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Mobilizing Change TalkReflects resolution of ambivalence

CATs

• COMMITMENT (intention, decision, promise)

• ACTIVATION (willing, ready, preparing)

• TAKING STEPS

Page 38: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Yet another metaphorMI Hill

Prepara

tory Chan

ge Talk Mobilizing Change Talk

Contemplation Preparation Action(Pre-)

Page 39: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Responding to Change TalkAll EARS

• E: Elaborating: Asking for elaboration, more detail, in what ways, an example, etc.

• A: Affirming – commenting positively on the person’s statement

• R: Reflecting, continuing the paragraph, etc.

• S: Summarizing – collecting bouquets of change talk

Page 40: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Change Talk and Sustain Talk

Opposite Sides of a Coin

Page 41: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Examples of Sustain TalkThe other side of ambivalence

• I really like marijuana (D)

• I don’t see how I could give up pot (A)

• I have to smoke to be creative (R)

• I don’t think I need to quit (N)

• I intend to keep smoking and (C) nobody can stop me

• I’m not ready to quit (A)

• I went back to smoking this week (T)

Page 42: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

What is “Resistance”?

Sustain Talk Discord

X

Page 43: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Sustain Talk and Discord

• Sustain Talk is about the target behavior– I really don’t want to stop smoking

– I have to have my pills to make it through the day

• Discord is about your relationship– You can’t make me quit

– You don’t understand how hard it is for me

• Both are highly responsive to counselor style

Page 44: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

What is Discord?

• Behavior

• Interpersonal (It takes two to have discord)

• A signal of dissonance in your relationship

• Predictive of (non)change

Page 45: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Some Discord Signals

• Defensiveness

• Arguing– Challenging Discounting Hostility

• Interrupting– Talking over the counselor

• Ignoring– Inattention Changing the subject

Page 46: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

MI in Child Protection Services

Page 47: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Dual Roles in CPS

1. To facilitate change in the caregivers

2. To protect and serve the children’s best interests

Similar to dual roles in probation/parole

Fulfilling role #1 serves role #2

Page 48: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

The Righting Reflex

• “Righting” is serious business in CPS

• Passion or anxiety to protect can easily create an adversarial role in which:– The worker advocates for change

– The client is defensive and “resistive”

• This is the quintessential clinical dilemma for which MI was developed

Page 49: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Engaging

• An early and important task in MI

• Promoted primarily by OARS

• Can occur relatively quickly

• An opposite style from fact-questioning

• Research question: Does MI-based engaging yield critical information more honestly and quickly than asking questions?

Page 50: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Focusing

• Sometimes the worker must set the focus:– Violence

– Attending school

– Substance abuse

Challenge: How to avoid “rapid focus”problems and unconstructive adversarial interactions when you must address it?

One key: Engage first

Page 51: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Evoking

• “MI is all about confrontation:

Self- confrontation” -Donald Forrester

• Open questions and reflection help people look in the mirror

• Evoking clients’ own change talk

• Challenge: Practice may jump quickly to planning in CPS due to urgency

Page 52: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,

Planning

• With engagement and focus in place,

• and evoking as much motivation and commitment to the goal as feasible

• Develop a specific plan and elicit an implementation intention

• Challenge: Clearly and compassionately explain the consequences

Page 53: Reflections on Motivational Interviewing - Cardiff Universitysites.cardiff.ac.uk/phirn/files/2013/01/Miller.pdf · – Finding peace regarding a decision • Tolerance for anxiety,