REGISTR

ATIO

N

IN A

UC

MO

DULE 1

MIN

I PRO

JECT:

CREAT IVE T

HIN

K ING

AN

D

PROBLEM

SO

LVIN

G

TH

EROLES:P R O D U C E R S

Mina Naseralla

Ahmed K. Ahmed

D E V E L O P E R S / W R I T E R S

Sandra Anton

Hadiel Zakaria

R E S E A R C H E R S

Everyone

Step 1: Finding a ProblemClarification

IdeationDivergent Thinking

VotingProblem Statement

Step 2: Exploring the ProblemData Gathering

More IdeationDivergent Thinking

DevelopmentConvergent Thinking

Step 3: Deduction and ImplementationEvaluation

Six Thinking Hats

DeductionFinal Solution Statement

Implementation

PLAN:TH

E

FINDIN

G A

PROBLEM

IN A

UC

WH

AT DO

WE W

ANT T

O S

EE

CHAN

GE I

N A

UC?

STEP 1

Smoking Registration Advising Bus

Schedule

Food Outlets

Not Enough Chairs

Food In Dorms

Internet Services

Parking Fees

Crowded Areas

Banner Self Service

Pronunciation of some professors

IDEATION Problem

How m

ight w

e im

prove

the

syst

em o

f reg

istr

atio

n in o

rder

to p

rovi

de eq

ual

opport

unities

to a

ll st

udents

?

PROBLEM

STATE

MEN

T

EXPLORIN

G T

HE

PROBLE

M

WH

AT ID

EAS CAN

WE C

OM

E

UP WIT

H T

O S

OLV

E TH

E

PROBLEM

?

STEP 2

Freshman cannot enroll in the courses they want because they become full by the previous student categories.

Freshman are forced to go to departments to see if there Is any availability in the classes they need.

Some declaration required sources are very limited in number.

The system crashes once registration opens due to the over load.

The system is complicated and freshman lack experience using it.

Not enough classes and places available for some important core courses.

Freshman do not know precisely what to take or do

The most important student categories that AUC should watch out for are Graduating seniors and Declaring Students

GAT

HER

ING

DA

TA

IDEATION Individual Interviews Rescheduling

Declared and undeclared

seatsBetter server

Freshman registering workshops

Easier system More sections Anonymous Doctors

Recruit more doctors More days

Specific classes for specific students

Assigned seats in classes for

student categories.

Allow freshman to start

registration

Survey for certain courses

More course options (core)

Declaration required courses

reserved for declaring students.

Sessions for career and

college planning

Sessions to specify certain

courses

Limit students to certain courses

Cancel online registration

Solut ion

We used divergent thinking to come up with 20 solutions

CONVERGINGSolut ion

We used convergent thinking to categorize these solutions and eliminate those that cannot be

implemented.

Improve Registrati

onSystem

Better Server

Cancel online

registration

Easier system

CONVERGINGSolut ion

Rescheduling

More days for

scheduling

Rescheduling

Allow freshman to start

registration

CONVERGINGSolut ion

Individual

Planning

Limit students to

certain classes

Create sessions for students to specify their

courses

Career planning

workshops

Freshman registrations

courses

Individual interviews to plan courses

CONVERGINGSolut ion

Limiting

Pressure

More doctors

More sections for the

courses

More course options

Anonymous

doctors

CONVERGINGSolut ion

Fair Distributi

on

Declaration required courses

for declaring students

Specific classes for specific

student categories

Assigned seats for declared and

undeclared.

Seat distribution amongst

freshman, sophomores, juniors and

seniors

After clustering the 290 ideas into 5 clusters we decided to prioritize them.

We argued about which would be best, which lead to us placing “improving the system as the top priority since it was one of the main reasons behind the problem. With limiting pressure right after since it is somehow related.

C L U S T E R E D G R O U P S

1• Improve Registration

System

2 • Limiting Pressure

3 • Individual Planning

4 • Fair Distribution

5 • Rescheduling

PRIORITIZINGSolut ion

DEDUCTIO

N AND IM

PLEM

ENTA

TION

OF

SOLU

TION

WH

AT IS T

HE S

OLUT IO

N T

O

THIS

PRO

BLEM A

ND

HO

W

CAN W

E APPLY

IT?

STEP 3

SOLUTION

PRELIMINARY Cancel online registration Registration through departments First come first serve basis No differentiation between student

category

Through studying the preliminary solution one realizes that we have only looked at the situation from a freshman's perspective.

Asking other students about their opinion and investigating it further we realized that our strife for “equality” was wrong since what we were supposed to look for is “justice.”

In other words we have to find what is more suitable for the more needy is the declaring and graduating students rather than look to equally distribute it amongst everyone.

E V A L U AT I O NSolut ion

Fair Distribution Rescheduli

ng

Better Server & More Sections

Individual

Planning

Limiting

Pressure

Improve Registrati

on System After applying the evaluation

of the difference between equality and justice and realizing that our preliminary solution could not be implemented, we filtered the four clusters and came up with two solutions:

1 Better server from the system improvement cluster

2 More sections from the limiting pressure cluster

The two mos t f a i r , j u s t and imp lementab le so lu t i ons tha t

wou ld benefi t eve ry s tudent on campus

E V A L U AT I O NSolut ion

There are important core and declaration required courses with very few sections.

The classes are always filled by the seniors sophomores and juniors before they reach the freshman.

Not limiting periods of time for specific student categories was hectic.

The server is always pressured by the quantity of people registering and crashes.

The server is incapable of holding the student capacity.

The server is slow.

E V A L U AT I O NSolut ion

Pressure: need to register to class before the others do.

Anger: the server crashed/ the class is full

Frustration: the server is loading to slowly

Stress: all y classes are full.

Changing the server would allow the students to calmly register for their courses without the fear of it crashing

More classes would give the students a sense of relief that there are still open courses.

E V A L U AT I O NSolut ion

More sections of important core and declaration required courses = more declared students and less time and money wasted.

More sections = more opportunity for freshman

The schedule and registration system doesn’t have to be completely changed

The server will not be pressured by the quantity of people registering and will not crash.

The server will be capable of holding the student capacity.

The bigger better server will be faster.

E V A L U AT I O NSolut ion

The actual process of finding a better bigger server may be time and effort consuming

Very costly

More sections = more time devoted by professors or more professors

Not enough classrooms for more sections.

Not enough equipment and utilities for new sections.

New sections will cause and increase in expenses and salaries

Increase in expenses and salaries = increase in tuition fees.

E V A L U AT I O NSolut ion

The process of finding a better bigger server can be given to volunteering students and faculty to limit time and effort

Fundraisers can be made for the finance of this solution.

Professors can be compensated or incentivized to offer more sections

Courses that have too many unneeded sections can decrease their sections to allow for courses who are more demanded or more important to have more sections.

To compensate for the increase in expenses that would result from more sections one can decrease other expenses such as light and water.

E V A L U AT I O NSolut ion

To implement this solution the AUC registrar has to make some sort of survey to keep track of classes on high demand and classes on low demand for each semester.

By doing so it would provide vital information based on which we can decide which classes deserve more sections and which classes need to have less sections.

Other than that the AUC has to try to find a solution as to improve the server and find a way to make it faster and bigger to allow more people without it crashing.

IMPLEMENTATIONSolut ion

To im

prove

the

syst

em o

f

regis

trat

ion w

e ca

n, pro

vide

a

bigger

ser

ver a

nd offer

mor

e

sect

ions

of im

porta

nt/nee

ded

cours

es.

SOLUTI

ON

STATE

MEN

T

THANKS

FOR Y

OUR

ATTENTI

ON