reinventing the group advising model: montgomery college’s emap project jamin bartolomeo tim...
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Reinventing the Group Advising Model:
Montgomery College’s eMAP Project
Jamin Bartolomeo Tim Kirkner Julie Levinson
NACADA Annual Conference
Chicago, IL – October 1-4, 2008
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Agenda
1. Background1. Background
2. Demonstration2. Demonstration
3. Statistics3. Statistics
4. Lessons Learned & Next Steps4. Lessons Learned & Next Steps
5. Discussion5. Discussion
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Who are we?
open enrollment, two-year college
three campuses in Maryland (Rockville, Germantown & Takoma Park/Silver Spring)
enrollment at the largest campus is around 15,000 full- and part-time students
serves students of all ages, with the majority falling between the ages of 18- to 24-years-old;
approximately 44% white, 16% Hispanic, 22% African American, & 18% Asian
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Group Advising at Montgomery College
Institutional Goal: serve as many members of the community as possible
The Challenge: efficiently delivering student services
Past Approach: counseling faculty regularly conduct group advising sessions with all new students
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Group Advising at Montgomery College
mandatory program for new students face-to-face instruction typically ran for 2-hours two versions
MAP (Montgomery Advising and Placement Program) IMAP (MAP for non-native English speakers)
program outcomes:1. learn facts essential for success at MC2. identify courses for first semester3. obtain test results and understand course placements
How did it work?
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Group Advising at Montgomery College
An Evolution… Montgomery College
Group Advising Program
(MAP)
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Attendance Over Past 5 Years
25752284
2559
# of Students Attending Group Advising (MAP)
Sessions
2006
2005
2004
18852003
2007
2589
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap
Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-070
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
5500
6000
6500
7000
7500
8000
How many students did we see in 2007?
2102IMAP
2589MAP
36089Walk-In
25 Full-Time Counselors+
12 Part-Time Counselors+
Faculty Advisors
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap There Has To Be Another Way…the eMAP!
Finding space on campus to deliver MAPs.
Large volume of students in weeks leading up to start of semester. (Students wait until the last minute to attend MAP).
During peak time, counselors are busy conducting MAPs rather than individual advising.
Delivery Challenges
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap To eMAP or Not to eMAP?
convenience for students
free up counselors for more in-depth advising/counseling
more effectively deal with latecomers
accommodate different learning styles
consistent new student advising across 3 campuses
appealing to millennial students
students will still want one-on-one session
programming costs
different advising models at each campus
not connected to Banner; still need to come in for scores
lack of technical support
no means to verify student actually completed eMAP
Benefits Concerns
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Developing the eMAP…
1. Reviewed existing models of online group advising/new student orientations
2. Evaluated delivery options & programming support
3. Outlined step-by-step process for accessing eMAP & obtaining course placements
4. Identified topics/modules & presentation format (text, graphic, audio, video, animation)
5. Developed outcomes for each module
6. Wrote script – created storyboards & recorded audio
Creatingthe Storyboard
PowerPoint
http://www.montgomerycollege.edu/Departments/studev/emap/toolkit/emapsamplestoryboards.pdf
Translatingthe Storyboard
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap eMAP Demonstration
Internet access
Adobe Flash player
open access; no password required
working printerto print certificate of completion (PDF file)
interactive content with audio, graphics and animation
closed captioning for audio segments
required quizzes at the end of each module; loops back to content if answered incorrectly
Technical Requirements: Key Features:
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap
# Completed in Jan. – Sept. 2008
Launching the eMAP
eMAP
MAP
0 500 1000 1500 2000 2500
182
2078
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap How did we do? .. the Evaluations
After completing the eMAP, students were asked to complete this short survey.
General Statistics
Rockville Surveys: 166
TP/SS Surveys: 475
Total Surveys: 641
* Represents 30.8% of eMAP takers
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap How long to complete eMAP?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
60+ Minutes
45-60 Minutes
30-45 Minutes
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap eMAP Outcomes…
I am confident with computers
I encounteredtechnical difficulties.
I am ready to register for my1st semester.
I still feel the need to speak with
a counselor
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
DisagreeSomewhat DisagreeAgree
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap eMAP Outcomes.. (continued)
I am familiar with the degrees
offered at MC.
I know the components of anAssociates degree.
I know how tolocate programs of study
in the College Catalog.
I know how tomake sense of a
course description.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Disagree
Somewhat Disagree
Agree
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap eMAP Outcomes.. (continued)
I understand therole of assessment
levels in course placement.
I understand the sequenceof developmental courses.
I know the processfor selecting, registering
& paying for courses.
I know the processfor logging into MYMC.
I am familiarwith key support
services at the College.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Disagree
Somewhat Disagree
Agree
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Revisit “to eMAP or Not to eMAP?”
convenience for students
free up counselors for more in-depth advising/counseling
more effectively deal with latecomers
accommodate different learning styles
consistent new student advising across 3 campuses
appealing to millennial students
Benefits Concernsstudents will still want one-on-one session
programming costs
different advising models at each campus
not connected to Banner; still need to come in for scores
lack of technical support
no means to verify student actually completed eMAP
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap E-MYTHS
Will put us out of a job- will reduce enrollment in our student development
courses- students won’t need to see a counselor
It is not as effective as our face to face group session- students with developmental reading placement won’t
get it- need to ensure that students won’t just “click through”- face-to-face program didn’t have these problems
http://www.montgomerycollege.edu/Departments/studev/emap/emapfaculty.wmv
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Next Steps
Re-evaluation Review data and make necessary changes
Transition to next version Who and how will we make changes for the next
version? Limited access to technical support.
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Version 2.0 Wish List
Online tracking Currently keeping lists
Online post-eMAP evaluation Currently using paper survey
Technical support Create a help section Link IT Help Desk
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Version 2.0 continued…
Integrate Banner scores online
NACADA Annual Conference – Chicago, IL – October 1-4, 2008Montgomery College, Counseling Department
www.montgomerycollege.edu/emap Discussion
Jamin BartolomeoCounselor/Assistant Professor/ChairTakoma Park/Silver Spring [email protected]
Tim KirknerCounselor/ProfessorRockville Counseling [email protected]
Julie LevinsonCounselor/Assistant ProfessorRockville Counseling [email protected]
People are very open-minded about new things - as long as they're exactly like the old ones.
- Charles Kettering
If you can find a path with no obstacles, it probably doesn’t lead anywhere.
- Frank A. Clark
http://www.montgomerycollege.edu/Departments/studev/emap/toolkit/