renovation best practices 09

8/6/2019 Renovation Best Practices 09

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Top 10 Best Practicesof the

2008 NAHBR Remodeler

of the Year

Jeff Hunt, CGR, CAPS, GMB, CGP

Heritage Construction Services, Inc.

Houston, Texas

Moderator, Patrick L. OToole

Editor & PublisherQualified Remodeler

[email protected]


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Fast Facts About


Company: Heritage Construction

Location: Houston, Texas

Founded: January 2003

Team Members: five (with Hunt) revenue . m on

2007 revenue $923,000

2006 revenue $805,0002005 revenue 547 000

2004 revenue $766,000

2003 revenue $350,000

January 21, 2009 Top 10 Best Practices of the NAHBRemodeler of the Year


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Fast Facts About


NATIONAL INDUSTRY INVOLVEMENT

, ,

University of Housing, Master Instructor Review Committee, 2007 to

present

Universit of Housin Instructor, 2006 to resent

Subject Matter Expert, Basics of Building course, 2007

Subject Matter Expert, Taking the Guesswork Out of Scheduling, 2007

PREP Revision Committee, 2007 to resent

Vice chair, CGR Board of Governors, 2008



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No. 1 - Loyalty

Loyalty to suppliers and trades

Respect their time no fire drills, use written schedules

No games with money pay on time or early, NEVER

Stress your need for service they are an extension of

your company

Become their advocate and promoter



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No. 2 Discipline

This is not a 40 hours per week type of job

If its to be, its up to me. Play hard too, (when appropriate)



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No. 3 - Fairness

Fairness treat people with respect

Walk a mile in their moccasins

Clients may be ignorant of construction methods, butey are no s up

Earn clients respect, but lay ground rules early



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No. 4 Market, Market

Different from selling understand the difference

Use every opportunity, keep antenna up

Examples womens club, write news articles,,

Cant win the race if you dont enter

Photo ra h ever thin



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Lead Analysis



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No. 5 Plug In

Plug In local, state, national

Education

Get on Board ee o. a ove



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No. 6 Be Methodical

Be Methodical systems

Get into a pattern, analyze, evaluate and modify as

needed

, , ,

documentation, use of templates



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No. 7 Know What YouDontWant

Know what you DONT want jobs, clients, locations

Taxing authority info

Look & listen for red flags eware o e g o



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No. 8 Develop

a Business Sweet S ot

Analyze performance and go for what you know



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No. 9 Measure Results

Measure results leads, profitability, job costs

Spreadsheet analysis with data from other systems

Annual budgets that are achievable but cause you to



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No. 10 Spend TimeWorkin ONYour Business

May have to be on the weekend (see No. 2 above), but

spen 20% o t me on t

NOT in accounting, marketing, sales, but in thinking

Circle of Trust advisors who will tell you the truth

Know the metrics of success

Plan for the future Sell it? Merge it?What is the end game?



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No. 11 A Bonus Best Practice

Attend seminars like this



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Questions?



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Thank You

Patrick L. OToole

Editor & Publisher

Qualified Remodeler

[email protected]

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