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Center for Urban Policy and the EnvironmentIndiana University School of Public and Environmental Affairs

January 2013

Indiana Advisory Commission on Intergovernmental Relations334 North Senate Avenue

Indianapolis, IN 46204-1708

Report to the Indiana General Assembly

2012 PSAP Operations Survey Results

Updated 7/1/12

Indiana Advisory Commission on Intergovernmental Relations

REPRESENTING THE INDIANA GENERAL ASSEMBLY Chair

Representative Michael Karickhoff (R) Kokomo

Vice-Chair Senator James Smith (R)

Charlestown Senator Richard Young (D)

Milltown Representative Sheila J. Klinker (D)

Lafayette Senator Lonnie Randolph (D)

East Chicago Representative Tom Saunders (R)

Lewisville Senator Randy Head (R)

Logansport

Representative Terri Austin (D) Anderson

REPRESENTING MUNICIPAL, COUNTY, TOWNSHIP, AND REGIONAL GOVERNMENT

Terry Seitz Mayor, City of Jasper

Norm Yoder Mayor, City of Auburn

Nicholas Jarrett Clerk-Treasurer, Town of Hagerstown

Jon Craig Mayor, City of Petersburg

Ken Paust Commissioner, Wayne County.

Larry Hesson Council Member, Hendricks County

Meredith Carter Council Member, Hamilton County

Therese Brown Commissioner, Allen County

Fred Barkes Trustee, Columbus Township (Bartholomew Co.)

Jean Lushin Trustee, Center Township (Howard Co.)

Susan A. Craig Director, Southeast Regional Planning Commission

REPRESENTING CITIZENS/INTERGOVERNMENTAL EXPERTISE

Mark Lawrance Indianapolis

G. Michael Schopmeyer Evansville

STATE OFFICIALS

Governor Mitchell E. Daniels, Jr. State of Indiana

Lieut. Governor Rebecca S. Skillman State of Indiana

Adam Horst Director, Indiana State Budget Agency

ALTERNATES

Cristopher Johnston Alternate for Governor

Danielle Chrysler Alternate for Lt. Governor

Ann Kaiser Alternate for State Budget Agency

STAFF

John L. Krauss Director

Jamie L. Palmer Associate Director

IACIR is staffed by Indiana University Center for Urban Policy and the Environment, a part of the Indiana University Public Policy Institute

John L. Krauss, Director Indiana Advisory Commission on Intergovernmental Relations

334 North Senate Avenue Indianapolis, Indiana 46204-1708

317-261-3006 or [email protected] www.iacir.spea.iupui.edu/

2012 PSAP Operations Survey Results

January 2013

Report to the Indiana General Assembly

Director,Indiana Advisory Commission on Intergovernmental Relations

John L. Krauss

The Indiana Advisory Commission on Intergovernmental Relations would like to acknowledge the support and research assistance in developing this commission

study provided by:

The Center for Urban Policy and the Environment

Research TeamJamie Palmer

Zachary MulhollandDebbie Wyeth

Markie Rexroat

2012 PSAP Operations Survey Results January 2013 12-C46

List of Tables.......................................................................................................................................................... ii Introduction .......................................................................................................................................................... 1 Survey Methodology .............................................................................................................................................. 1

Survey Development ........................................................................................................................................ 1 Respondent Contact Information ........................................................................................................................ 1 Survey Administration ...................................................................................................................................... 1 Coding and Analysis ......................................................................................................................................... 2

Response Rate ...................................................................................................................................................... 2 Survey Results ...................................................................................................................................................... 4

Basic PSAP Information (Q1) ...................................................................................................................... 4 Decisionmaking/Management Structure (Q2) .............................................................................................. 5 Provision of Service (Q3) ........................................................................................................................... 5 Emergency Dispatch (Q3 and Q4) ............................................................................................................... 6 Revenue and Expenses (Q5 and Q6) ........................................................................................................... 8

Appendix A PSAP Questionnaire ............................................................................................................................. 11 Appendix B Indiana PSAPs .................................................................................................................................... 23 Appendix C County and Municipal PSAP Data Question 1 Population Served, Staffing, CAD Systems ............................... 29 Appendix D County and Municipal PSAP Data Question 2 Decisionmaking and Management Structure ............................. 35 Appendix E County and Municipal PSAP Data Question 3 Agencies Served CAD Events .................................................. 39 Appendix F County and Municipal Data Question 4 Dispatch Calls .............................................................................. 67 Appendix G County and Municipal Data Question 5 Expenditures ............................................................................... 77 Appendix H County and Municipal Data Question 6 Revenues .................................................................................. 103 Appendix I Other PSAP Data ................................................................................................................................ 117

Indiana Advisory Commission on Intergovernmental Relations c/o Center for Urban Policy and the Environment, Indiana University Public Policy Institute School of Public and Environmental Affairs 334 North Senate Avenue, 3rd Floor, Indianapolis, Indiana 46204 (phone) 317.261.3000 (fax) 317.261.3050 www.iacir.spea.iupui.edu Email: [email protected]

State of Indiana Indiana Advisory Commission on Intergovernmental Relations

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List of Tables Table 1: Response rates ......................................................................................................................................... 2 Table 2: County and municipal respondent PSAPs by county ....................................................................................... 3 Table 3: PSAP size by population served (Q1) ........................................................................................................... 5 Table 4: PSAP size by staffing (Q1) ......................................................................................................................... 5 Table 5: Management structure by PSAP population size (Q2) ..................................................................................... 5 Table 6: Management structure by PSAP staff size (Q2) ............................................................................................. 5 Table 7: Agencies served by PSAP population size (Q3) .............................................................................................. 6 Table 8: Agencies served by PSAP staff size (Q3) ...................................................................................................... 6 Table 9: Core and non-core agencies served by PSAP population size (Q3) .................................................................... 6 Table 10: Core and non-core agencies served by PSAP staff size (Q3) ........................................................................... 6 Table 11: CAD events by PSAP population size (Q3) ................................................................................................. 7 Table 12: CAD events by PSAP staff size (Q3) ........................................................................................................... 7 Table 13: 911 calls by PSAP p opulation size (Q4) .................................................................................................... 8 Table 14: 911 Calls by PSAP staff size (Q4) ............................................................................................................. 8 Table B1: Indiana PSAPs ....................................................................................................................................... 25 Table C1: Population served and total staffing (Q1).................................................................................................. 31 Table C2: CAD system utilized (Q1) ....................................................................................................................... 32 Table D1: PSAP management (Q2) ........................................................................................................................ 37 Table E1: Core and non-core agencies served by PSAP (Q3) ...................................................................................... 41 Table E2: Agencies served (Q3) ............................................................................................................................. 43 Table E3: Total CAD events by year (Q3) ................................................................................................................ 64 Table F1: Dispatch calls by type, 2012 (Jan. 1 - Jun. 30) (Q4) ................................................................................. 69 Table F2: Dispatch calls by type, 2011 (Q4) ........................................................................................................... 71 Table F3: Dispatch calls by type, 2010 (Q4) ........................................................................................................... 73 Table F4: Dispatch calls by type, 2009 (Q4) ........................................................................................................... 75 Table G1: Expenses, 2012 (Jan. 1 – Jun. 30) (Q5) ................................................................................................ 79 Table G2: Expenses, 2011 (Q5) ........................................................................................................................... 85 Table G3: Expenses, 2010 (Q5) ........................................................................................................................... 91 Table G4: Expenses, 2009 (Q5) ........................................................................................................................... 96 Table H1: Revenue, 2012 (Jan. 1 – Jun. 30) (Q6) .............................................................................................. 105 Table H2: Revenue, 2011 (Q6) .......................................................................................................................... 108 Table H3: Revenue, 2010 (Q6) .......................................................................................................................... 111


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Introduction During the 2012 legislative session, the Indiana General Assembly considered the system for funding public safety answering points (PSAPs). The resulting legislation was Senate Enrolled Act 345. One of the issues that was not fully resolved in the discussions that led to SEA 345 was the establishment of formal responsibilities among state and local governments currently providing 911. Toward this end, SEA 345 directed the Indiana Advisory Commission on Intergovernmental Relations (IACIR) to “study the appropriate roles and responsibilities of the state, counties, municipalities, townships, and other political subdivisions in providing 911 and enhanced 911 [E911] services in Indiana.” As part of the IACIR’s efforts to study responsibilities for 911 and E911 (and by inference the distribution of funding based on those responsibilities), staff conducted the 2012 PSAP Operations Survey. PSAPs across the state were asked to provide information about the emergency dispatch operations, responsibilities, and budgets. The survey was administered between September 20, 2012 and November 30, 2012. Preliminary results were presented to the IACIR in fall 2012 as they deliberated their recommendations. The IACIR issued a final report including recommendations on appropriate roles and responsibilities and a number of other issues on November 1, 2012. This report documents the results of the 2012 PSAP Operations Survey. A description of the methodology used and the data collected from respondent PSAPs is provided below.

Survey Methodology The survey process involved four steps: developing the questionnaire, obtaining contact information for PSAPs, administering the survey, and coding and analyzing the results.

Survey Development The questionnaire included six questions with several sub-questions for each. The questions were designed to collect information about the following: 1) basic identifying information; 2) management and decisionmaking structure; 3) agencies served and services provided, and annual computer-aided dispatch (CAD) events; 4) annual call volume by type and source; 5) operations expenses by category; and 6) operations revenue by source. The draft questionnaire was reviewed by practitioners to ensure that it would be understandable and elicit the desired information. A copy of the questionnaire is provided in Appendix A.

Respondent Contact Information Contact persons and addresses for PSAPs were obtained from a directory of state PSAPs provided by the Statewide 911 Board. This list contains 156 counties, municipalities, airports, universities, and hospitals that provide 911 and E911 services in Indiana. A list of all PSAPs that were sent the survey is provided in Appendix B.

Survey Administration IACIR staff administered the survey by mail and email. Each PSAP was mailed an individualized cover letter, questionnaire, and business reply envelope on September 20, 2012. For PSAPs with available emails, an email was sent that included an explanation of the effort and an electronic copy of the questionnaire on


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September 24, 2012. Between September 20, 2012 and November 30, 2012, the IACIR staff, the Indiana State Board of Accounts, Indiana Statewide 911 Board, commission members, and other interested parties sent reminders and made direct contact in some cases to encourage PSAPs to complete the questionnaire. Respondents were given the option of returning their completed questionnaires either by mail or by email.

Coding and Analysis Completed questionnaires were sent to the IU Public Policy Institute and entered by staff into an electronic database. Questionnaires submitted by November 30, 2012 are included in this analysis. Basic computations and analysis were conducted using Excel. Some surveys responses were adjusted based on follow-up communication by staff with respondent agencies. In some cases, population figures provided by the PSAPs were adjusted based on 2010 U.S. Census Bureau population data or to account for the presence of municipal PSAPs within a county.

Response Rate The survey was mailed to 156 PSAPs in Indiana, including those serving counties, municipalities, airports, universities, and hospitals. As mentioned above, a complete list of PSAPs is provided in Appendix B.

The survey was sent to 146 county and municipal (city and town) PSAPs. Sixty-nine (69) surveys were returned. The effective aggregated response rate for county and municipal PSAPs was 46 percent (67 out of 146) (Table 1). Among these survey respondents, 52 were from county PSAPs and 15 were municipal PSAPs. PSAPs are classified as county PSAPs if they serve the unincorporated area in the county. Table 2 shows the county and municipal respondent agencies that completed surveys.

The survey was sent to ten airport, university, or hospital PSAPs. Two non-county/non-municipal PSAPs, Ball State University Department of Public Safety (Delaware County) and the Indianapolis International Airport-Airport Operations Center (Marion County), submitted completed surveys. These agencies are listed in Table 1 as Other. Because these agencies are anomalous, their data are not included in the analysis that follows. For reference, the completed questionnaires for Ball State University and the Indianapolis International Airport are provided in Appendix I.

Table 1: Response rates Governmental unit type Sent Received Response rate Municipality 55 15 27% County 91* 52 57% Other 10 2 20% Total 156 69 44% *Fountain and Warren counties have a consolidated PSAP. Marion County/Indianapolis is counted among the counties and not as a municipality.


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Table 2: County and municipal respondent PSAPs by county (n=67)

County PSAP Adams Adams County Sheriff Department Allen Consolidated Communications Partnership of Fort Wayne/Allen County Bartholomew Bartholomew County Emergency 911 Center Benton Benton County Sheriff Department Boone Boone County Communication Center Brown Brown County Communications Carroll Carroll County E911 Cass Cass County Central Dispatch

Clark Charlestown Police Department Clark County 911

Clinton Clinton County Central Dispatch Daviess Washington Police Department

Decatur Decatur County Sheriff’s Department Greensburg Police Department

DeKalb DeKalb County Central Communications Dubois Dubois County Communications Center

Elkhart Elkhart City Communications Elkhart County 911

Franklin Franklin County 911 Gibson Gibson County Sheriff's Office Grant Grant County Sheriff's Department

Greene Greene County Sheriff’s Department Linton Police Department

Hamilton Hamilton County Public Safety Hancock Hancock County Emergency Operations Center Harrison Harrison County Emergency Management Hendricks Hendricks County Communications Center Howard Howard County (Kokomo) Communications

Jackson Jackson County Sheriff Department Seymour City Police Department

Jay Jay County Sheriff’s Office

Jefferson Jefferson County 911 Madison Police Department (Communications & 911)

Johnson Edinburgh Police Department Franklin City

Knox Knox County Central Dispatch Kosciusko Kosciusko 911 Communications LaPorte LaPorte County E911 LaGrange LaGrange County Communications

Lake

Cedar Lake Police Department Dyer Police Department Highland Police Department St. John Police Department

Marion Marion County Sheriff's 911 Communications Marshall Marshall County Sheriff's Department Miami Miami County RDC Monroe Monroe County Central Emergency Dispatch Center Newton Newton County Sheriff's Department Noble Noble County Communications


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Table 2: County and municipal respondent PSAPs by county (n=67) (continued)

County PSAP Ohio Ohio County Communications Parke Parke County Emergency Management Porter Porter County Central Communications Putnam Putnam County 911 Ripley Ripley County 911 Communications Center Shelby Shelby County Criminal Justice Center Steuben Steuben County Communications Tipton Tipton County Communications Union Union County 911 Vigo Vigo County Central Dispatch

Wabash North Manchester Police Department Wabash County 911 Central Dispatch Center

Wayne Wayne County Emergency Communications Wells Bluffton Dispatch (Bluffton Police Department) White White County Communications/E911

Whitley Columbia City Communications Whitley County Sheriff Department

Survey Results For context, PSAP data throughout this report are summarized by population served and by staff size. The categories for population served are: small (< 19,000), medium (19,000-99,999), large (100,000-140,000), or extra-large (140,001+).1 The categories for staff size are: small (less than 16), medium (16-75), or large (76+). The high, low, and mean figures are reported in each size category. The tables below summarize the data provided by respondents. For reference, survey responses for each PSAP are included in the corresponding appendices. To account for non-responses to specific questions, the number of responses is provided with the table or figure for each question. Several questions allowed for further explanation of responses. These additional comments are included in the appendices that follow the body of the report.

Basic PSAP Information (Q1) The survey asked respondents to provide basic information about their PSAP, including location, contact information, population served, CAD system utilized, and total staff. Aggregate results for population served and total staff are shown in Tables 3 and 4, respectively. Survey responses reflect total PSAP staff and do not distinguish between administrative, managerial, and dispatch staff, or full-time and part-time employees. Individual survey responses for population served, total staff, and CAD system can be found in Appendix C. Full responses to Question 1, including PSAP contact information, are available, but not included in this report.

1 The size categories used here were chosen based on research conducted on PSAP staffing. The population categories were

documented in PSAP Staffing Guidelines as Commissioned by NENA SWAT Operations Team (2003), completed by L. Robert Kimball & Associates and 911 SME Consulting. The staffing categories were established by the Commission on Accreditation for Law Enforcement Centers, Inc., and were used in Staffing and Retention in Public Safety Communication Centers: Technical Report (2005), written by Veronica Gardner at the University of Denver Research Center.


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Table 3: PSAP size by population served (Q1; n=67)

Low Mean High Small (<19,000) (n=18) 4,543 11,234 18,283 Medium (19,000–99,999) (n=39) 20,155 39,953 82,752 Large (100,00–140,000) (n=5) 107,848 120,027 137,974 X-large (140,001+) (n=5) 145,448 375,260 903,393

Decisionmaking/Management Structure (Q2) Respondents were asked to document the official or entity responsible for making decisions regarding the operation of the PSAP. Space was provided to allow for a description of the management structure of the PSAP. Tables 5 and 6 show the decisionmaking/management structure by PSAP size. Individual responses to Question 2 are found in Appendix D.

Table 5: Management structure by PSAP population size (Q2; n=66)

Sheriff/Chief of Police Director Board Small (n=17) 13 3 1 Medium (n=39)* 16 17 7 Large (n=5) -- 3 2 X-large (n=5) 1 3 1 *At Whitley County Sheriff’s Department, the Sheriff oversees the policies and personnel of the 911 Communications Center and the 911 Director manages the equipment and technology. Therefore, it is counted twice in this question, under both Sheriff/Chief of Police and Director.

Table 6: Management structure by PSAP staff size (Q2; n=66)

Sheriff/Chief of Police Director Board Small (n=43)* 27 13 4 Medium (n=21) 2 13 6 Large (n=2) 1 -- 1 *At Whitley County Sheriff’s Department the Sheriff oversees the policies and personnel of the 911 Communications Center and the 911 Director manages the equipment and technology. Therefore, it is counted twice in this question, under both Sheriff/Chief of Police and Director.

Provision of Service (Q3) Respondents were asked to list each agency for which they provide dispatch services and any additional services. Tables 7 and 8 summarize these data. The definition of agency was determined by the respondents. No attempt was made to ensure that all the agencies reported were defined consistently across PSAPs, so any comparisons across PSAPs should be made with caution. A complete list of agencies served by each PSAP is available in Appendix E.

Table 4: PSAP size by staffing (Q1; n=67)

Low Mean High Small (0–15) (n=44) 6 10.6 15 Medium (16–75) (n=21) 16 27.1 56 Large (76+) (n=2) 80 * 162 *Because only two large PSAPs reported staffing data, no mean is shown.


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Because of limited space, the specific services listed for each agency in addition to dispatch are not listed here, but are available in the database. IACIR staff have grouped agencies by “core” and “non-core” functions instead. “Core” functions include dispatching for police, fire, EMS, EMT, and any agency within the scope of emergency services. “Non-core” functions include all other functions. These activities vary greatly, but generally involve after-hours and administrative calls for municipal agencies. Tables 9 and 10 summarize these data.

Table 7: Agencies served by PSAP population size (Q3; n=66)

Low Mean High Small (n=17) 1 6.7 21 Medium (n=39) 1 18.2 37 Large (n=5) 13 22 36 X-large (n=5) 3 18.6 28

Table 8: Agencies served by PSAP staff size (Q3; n=66)

Low Mean High Small (n=43) 1 13.1 30 Medium (n=21) 3 21 37 Large (n=2) 3 * 21 *Because only two large PSAPs reported agency data, no mean is shown.

Table 9: Core and non-core agencies served by PSAP population size (Q3; n=66)

Core agencies Non-core agencies

Low Mean High Low Mean High Small (n=17) 1 4.5 13 0 2.2 15 Medium (n=39) 1 16 35 0 2.4 12 Large (n=5 13 21 33 0 1.8 4 X-large (n=5) 3 17.8 27 0 0.8 3

Table 10: Core and non-core agencies served by PSAP staff size (Q3; n=66)

Core agencies Non-core agencies

Low Mean High Low Mean High Small (n=43) 1 10.9 25 0 2.3 15 Medium (n=21) 3 19.2 35 0 2 9 Large (n=2) 3 * 18 0 * 3

*Because only two large PSAPs reported agency data, no means are shown.

Emergency Dispatch (Q3 and Q4) Respondents were asked to provide the total annual number of computer-aided-dispatch (CAD) events/reports by agency for 2009 to June 30, 2012. The CAD totals reported below and in Appendix E are aggregated annual totals for all agencies served by each PSAP. Annual CAD events by agency are available in the database.


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Although not every PSAP utilizes a CAD system, for those that do, these data can be used to analyze the number of emergency events handled and dispatched through the PSAP. However, unlike 911 call data, CAD systems generally combine calls from a unique event (i.e. automobile accident) so that multiple calls related to the same emergency are only counted as a single contact. Tables 11 and 12 below show the range of CAD events by PSAP size and year. Annual CAD totals are shown in Appendix E.

Table 11: CAD events by PSAP population size (Q3)

2011 (n=51) Low Mean High Small (n=13) 3,742 11,238 18,740 Medium (n=29) 8,089 39,142 108,385 Large (n=4) 37,692 106,471 154,794 X-large (n=5) 167,950 325,099 802,266



Table 12: CAD events by PSAP staff size (Q3)

2011 (n=51) Low Mean High Small (n=30) 3,742 17,658 42,017 Medium (n=19) 15,655 89,534 179,178 Large (n=2)* 298,679 * 802,266

2010 (n=49) Low Mean High Small (n=30) 4,109 17,272 42,760 Medium (n=17) 15,993 93,479 180,333 Large (n=2)* 270,972 * 767,540

2009 (n=45) Low Mean High Small (n=28) 4,191 17,293 42,947 Medium (n=16) 14,398 89,076 184,129 Large (n=1)* 766,473 * -- *Because of sample size, no means are shown.

Respondents reported total calls, 911 calls, administrative calls, calls by wireline, calls by wireless, and abandoned calls annually for 2009 – June 30, 2012 (Q4). For the sake of consistent comparisons in this analysis, only 911 calls are included in the analysis below. While total calls ideally might be more indicative of the volume of calls handled by dispatch, technological and definitional limitations compromise the usefulness of this measure. The composition of the total call data varies by PSAP and computer system. Some totals include both incoming and outgoing calls, as well as disconnects and transfers. Using 911 calls


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provides a more consistent measure. Tables 13 and 14 summarize 911 calls to PSAPs by size and year. Complete dispatch call data by year is available in Appendix F.

Table 13: 911 calls by PSAP population size (Q4)

2011 (n=45) Low Mean High Small (n=9) 772 3,377 7,084 Medium (n=28) 1,685 18,159 60,677 Large (n=5) 60,916 71,510 92,863 X-large (n=3) 47,409 * 938,366

2010 (n=41) Low Mean High Small (n=8) 615 3,403 7,615 Medium (n=25) 1,732 17,488 48,735 Large (n=5) 54,162 66,709 86,561 X-large (n=3) 49,423 * 879,479

2009 (n=41) Low Mean High Small (n=9) 600 4,683 14,398 Medium (n=24) 1,794 15,884 44,084 Large (n=5) 57,792 66,247 81,888 X-large (n=3) 21,915 * 877,786 *Because only three extra large PSAPs reported call data, no means are shown.

Table 14: 911 Calls by PSAP staff size (Q4)

2011 (n=45) Low Mean High Small (n=27) 772 8,916 23,669 Medium (n=16) 11,429 43,944 92,863 Large (n=2) 202,140 * 938,366

2010 (n=41) Low Mean High Small (n=25) 615 8,648 25,632 Medium (n=14) 13,584 45,086 86,561 Large (n=2) 186,690 * 879,479

2009 (n=41) Low Mean High Small (n=25) 600 8,311 25,507 Medium (n=14) 13,678 40,623 81,888 Large (n=2) 163,939 * 877,786 *Because only two large PSAPs reported call data, no means are shown.

Revenue and Expenses (Q5 and Q6) Respondents were asked to provide annual financial information regarding PSAP operations, including expense (Q5) and revenue data (Q6) for 2009 to June 30, 2012. This section of the survey was most often left incomplete. Even when completed, comparisons of PSAP expenditures often are difficult due to the unique financial circumstances of each PSAP. The expenses associated with upgrading communications and radio equipment are irregular and vary greatly based on the financing associated with these purchases. Some equipment purchases may be made from separate accounts and therefore not be included in the


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PSAP budget, while others are included in the expenses as one-time payments or lease payments over a period of years. Furthermore, as many PSAPs are co-located with other agencies, their facility costs, including utilities, insurance, and maintenance, may be shared with or paid by another unit of government. Due to the limitations of these data, a summary of expenses and revenue has not been included here. However, full expense and revenue data has been provided in Appendices G and H.


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Appendix A PSAP Questionnaire


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2012 PSAP Operations Survey

This survey is conducted on behalf of the Indiana Advisory Commission on Intergovernmental Relations (IACIR) and will provide crucial data on public safety answering points (PSAP) operations statewide. Following the passage of Senate Bill 345 by the Indiana General Assembly, the IACIR has been assigned the task of reviewing the operations and responsibilities of Indiana PSAPs.

Completion of the survey is voluntary. However, responses are important to ensure that the data collected represents the varied circumstances among PSAPs. Respondents have the option to write or type in responses. Respondents may return the survey in the business reply envelopes that accompanied the survey in the mail or return by email at [email protected].

1. Please provide the following information regarding name, location, contact information, etc., for your PSAP.

PSAP Name:

County:

Website:

Email:

Phone number:

Director’s Name:

Respondent (if other than director):

Population Served (#):

CAD System (if applicable):

Total Staff:

2. What official or entity makes decisions regarding the operation of the PSAP? Please use the space below to describe the management of the PSAP. For example, the PSAP may be managed by the Sheriff, Chief of Police, or by a board.

mailto:[email protected]


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3. Please list the local unit(s) of government served by the PSAP. In table a, please include services in addition to emergency 911 dispatch services that are provided by the PSAP. In table b, list the number of yearly CAD events or CAD reports by agency.

Agency(ies) Served by PSAP a. Services provided in addition to 911

Agency 1

Agency 2

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15


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Please use the space below if more than 15 units of local government are served by the PSAP.

Agency(s) Served by PSAP a. Services provided in addition to 911

Agency 16

Agency 17

Agency 18

Agency 19

Agency 20

Agency 21

Agency 22

Agency 23

Agency 24

Agency 25

Agency 26

Agency 27

Agency 28

Agency 29

Agency 30


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Please list the number of yearly CAD events by agency or unit of local government.

Agency(s) Served by PSAP

b. CAD Events / Computer Aided Dispatch Reports

2012 (Jan. 1 – June

30) 2011 2010 2009

Agency 1

Agency 2

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15


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Please use the space below if more than 15 units of local government are served by the PSAP.



2012 (Jan. 1 – June

30) 2011 2010 2009

Agency 16

Agency 17

Agency 18

Agency 19

Agency 20

Agency 21

Agency 22

Agency 23

Agency 24

Agency 25

Agency 26

Agency 27

Agency 28

Agency 29

Agency 30


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4. Please provide aggregated call data for the PSAP for Jan 1 – Jun 30, 2012, CY 2011, CY 2010, and CY 2009.

a. Dispatch Calls (2009, 2010 , 2011 , 2012 (Jan. 1 – June 30))

Total Calls

911 Administrative Wireline Wireless Abandoned

PSAP Totals for 2012 (Jan. 1 – June 30)

PSAP Totals for 2011



b. Please use this space for comments or related additional information that would be helpful in understanding Dispatch Call data provided above. For example, if some call data is not included for a specific year or if the PSAP increased the number of agencies served for a given period, please explain these occurrences here.


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5. Please complete the table below describing PSAP expenditures. If budget items do not conform to the categories available below, please list the nonconforming items as Other and use the space below the table to provide additional information to explain these expenses. If there are expenses related to PSAP operations that are paid by the host government (or other source), please include them in the space provided.

a. Expenses

2012

(Jan 1 – June 30) 2011 2010 2009

Total Expenses:

Salary/Benefits:

Communications Equipment Total (hardware and software):

a. 9-1-1 Answering Equipment:

b. Radio Equipment:

Facility Costs (rent, lease, bond, etc.):

Related Operations Costs (utilities, maintenance, etc.):

Other (please identify ________________):


c. Are there any expenses that are paid by the host government that do not appear above? For

example, the electric bill for the dispatch center is paid from the budget of another department.

d. Use the space below to provide additional information for understanding operation

expenses.


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6. Please complete the table below describing PSAP revenue. If a revenue source requires further explanation, please use the space below the table to provide additional information to explain these sources. Please indicate the source of the revenues.

a. Revenue (with Source)

2012

(Jan 1 – June 30)

2011 2010 2009

Total Revenue:

Landline surcharges:

Wireless surcharges:

Contributions from host local government:

Contributions from participating local government (Please identify________________________):






Other (please identify ___________________):

Other (please identify ___________________):

b. Use the space below to provide additional information for understanding operations revenue.


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Please return the survey by email to the address below or return using the enclosed postage paid envelope.

Your participation in this survey is greatly appreciated.

If you have any questions or comments, please contact:

Jamie Palmer, Associate Director

Indiana Advisory Commission on Intergovernmental Affairs

334 N. Senate Avenue, Suite 300

Indianapolis, IN 46204-1708

317/261-3046

317/261-3050

[email protected]



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Appendix B Indiana PSAPs


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Table B1: Indiana PSAPs County PSAP Adams Adams County Sheriff Department Allen

Consolidated Communications Partnership New Haven Police Department Three Rivers Ambulance Authority

Bartholomew Bartholomew County Emergency Operations Center Benton Benton County Jail/Sheriff's Office Blackford Blackford County Central Dispatch Boone Boone County Sheriff's Office Brown Brown County Sheriff's Department Carroll Carroll County E911 Cass Cass County E911

Clark

Clark County 911 Center Charlestown Police Department Clarksville Police Department Clark County Sheriff's Department Jeffersonville Police Department Sellersburg Police Department

Clay Clay County Justice Center Clinton Clinton County Central Dispatch Crawford Crawford County Central Dispatch

Daviess Daviess County 911 Washington Police Department

Dearborn Dearborn County Communications

Decatur Decatur County Sheriff's Department Greensburg Police Communications Center

DeKalb DeKalb County Sheriff's Department

Delaware Delaware County Emergency Communications Center Ball State University Police Department

Dubois Dubois County Communications Center Jasper Police Department

Elkhart Elkhart City Police Department Elkhart County Public Safety Communications Center

Fayette Fayette County Communications

Floyd Floyd County Sheriff's Department New Albany City Dispatch

Fountain/Warren Fountain/Warren County Regional Dispatch Center Franklin Franklin County Communications E911 Fulton Fulton County Communications Gibson Gibson County Sheriff's Department

Grant Grant County Sheriff's Department Marion Police Department

Greene Greene County Sheriff's Office Linton Police Department

Hamilton Hamilton County Sheriff's Office Dispatch Hancock Hancock County Emergency Operations Center Harrison Harrison County Central Dispatch Hendricks Hendricks County Communications Center


26

Table B1: Indiana PSAPs (continued) County PSAP Henry Henry County Emergency Services 911 Howard Howard County Sheriff Department

Huntington Huntington County Sheriff's Office Huntington Police Department

Jackson Jackson County 911 Seymour Police Department

Jasper Jasper County Sheriff's Office Jay Jay County Sheriff Department

Jefferson Jefferson County 911 Madison Police Department

Jennings Jennings County 911

Johnson

Edinburgh Police Department Johnson County Sheriff's Department Franklin Police Department Greenwood Police Department New Whiteland Police Department

Knox Knox County Dispatch Office Vincennes Police Department Vincennes University Police Department

Kosciusko Kosciusko Communications Center LaGrange LaGrange County Communications

Lake

Cedar Lake Police Department Lake County Sheriff's Department Crown Point Police Department Dyer Police Department East Chicago Police Department Gary Police Department Griffith Police Department Hammond Police Department Highland Police Department Hobart Police Department New Chicago Police Department Lake Station Police Department Lowell Police Department Merrillville Police Department Munster Police Department Schererville Police Department St. John Police Department Whiting Police Department

LaPorte LaPorte County 911 Regional Dispatch Center

Lawrence Lawrence County Sheriff's Office Bedford Police Department Mitchell Police Department


27

Table B1: Indiana PSAPs (continued) County PSAP Name

Madison Anderson Police Department Madison County Sheriff's Office

Marion

Indianapolis-Marion County Sheriff's Department Indianapolis Airport Authority Speedway Police Indiana University Purdue University - Indianapolis

Marshall Marshall County Police Department Martin Martin County Sheriff's Department Miami Miami County 911 Central Dispatch

Monroe Monroe County Central Dispatch Indiana University Police

Montgomery Montgomery County Central Communications Center

Morgan Morgan County 911 Martinsville Police Department Mooresville Police Department

Newton Newton County 911

Noble Noble County Sheriff's Department Kendallville Police Department

Ohio Ohio County Communications Orange Orange County Sheriff's Department Owen Owen County Sheriff's Office Parke Parke County Sheriff's Office Perry Perry County 911 Communications Pike Pike County Sheriff's Office

Porter Porter County Sheriff's Office Valparaiso Police Department

Posey Posey County E911 Regional Dispatch Center Pulaski Pulaski County Sheriff's Office Putnam Putnam County 911 Randolph Randolph County Communications

Ripley Batesville Police Department Ripley County E911 Communications

Rush Rush County Sheriff's Department Rushville Police Department

Saint Joseph

Mishawaka City Dispatch South Bend City 911 Dispatch St Joseph County Police Department St Joseph County Fire Dispatch Center Walkerton Police Department Notre Dame Security Police Department

Scott Scott County Emergency Communications

Shelby Shelby County Sheriff's Department Shelbyville Police Department

Spencer Spencer County 911 Starke Starke County Sheriff's Office Steuben Steuben County 911


28

Table B1: Indiana PSAPs (continued) County PSAP Name Sullivan Sullivan County 911 Switzerland Switzerland County Communications

Tippecanoe Tippecanoe County Sheriff's Office Lafayette Police Department Purdue University Police Department

Tipton Tipton County E911 Union Union County 911 Vanderburgh Vanderburgh County Central Dispatch

Vermillion Clinton Police Department Vermillion County Sheriff's Office

Vigo Vigo County Central 911 Indiana State University Police Department

Wabash Wabash County Central Dispatch North Manchester Police Department

Warrick Warrick County Sheriff's Office Washington Washington County Sherriff's Office Wayne Wayne County Emergency Communications Department Wells Bluffton Police Department White White County Communications Center

Whitley Whitley County Communications Center Columbia City Communication Department

Source: Indiana Statewide 911 Board


29

Appendix C County and Municipal PSAP Data

Question 1

Population Served, Staffing,

CAD Systems


30


31

Table C1: Population served and total staffing (Q1)

County PSAP Population served Total staff Adams Adams County Sheriff Department 34,387 11 Allen Consolidated Communications Partnership of Fort Wayne/Allen County 355,329 80 Bartholomew Bartholomew County Emergency 911 Center 76,794 25 Benton Benton County Sheriff Department 8,854 8 Boone Boone County Communication Center 56,640 21 Brown Brown County Communications 15,242 9 Carroll Carroll County E911 20,155 15 Cass Cass County Central Dispatch 38,966 16

Clark Charlestown Police Department 7,678 8 Clark County 911 110,232 24

Clinton Clinton County Central Dispatch 33,224 19 Daviess Washington Police Department 28,262 7 Dearborn Dearborn County Communications 50,047 13

Decatur Decatur County Sheriff’s Department 25,740 12 Greensburg Police Department 11,581 15

DeKalb DeKalb County Central Communications 42,223 15 Dubois Dubois County Communications Center 41,889 13

Elkhart Elkhart City Communications 51,320 18 Elkhart County 911 197,559 27

Franklin Franklin County 911 23,087 12 Gibson Gibson County Sheriff's Office 33,503 11 Grant Grant County Sheriff's Department 70,061 13

Greene Greene County Sheriff’s Department 33,165 12 Linton Police Department 5,369 8

Hamilton Hamilton County Public Safety 274,569 56 Hancock Hancock County Emergency Operations Center 70,002 20 Harrison Harrison County Emergency Management 39,364 13 Hendricks Hendricks County Communications Center 145,448 48 Howard Howard County (Kokomo) Communications 82,752 25

Jackson Jackson County Sheriff Department 24,873 12 Seymour City Police Department 18,283 10

Jay Jay County Sheriff’s Office 21,253 11

Jefferson Jefferson County 911 20,526 11 Madison Police Department (Communications & 911) 11,902 6

Johnson Edinburgh Police Department 4,543 8 Franklin City 23,712 10

Knox Knox County Central Dispatch 38,440 14 Kosciusko Kosciusko 911 Communications 77,358 17 LaPorte LaPorte County E911 111,467 41 LaGrange LaGrange County Communications 37,128 12


32

Table C1: Population served and total staffing (Q1) (continued)

County PSAP Population served Total staff

Lake

Cedar Lake Police Department 11,560 8 Dyer Police Department 16,376 8 Highland Police Department 23,727 9 St. John Police Department 14,839 7

Marion Marion County Sheriff's 911 Communications 903,393 162 Marshall Marshall County Sheriff's Department 47,051 13 Miami Miami County Regional Dispatch Center 36,903 13 Monroe Monroe County Central Emergency Dispatch Center 137,974 25 Newton Newton County Sheriff's Department 14,244 12 Noble Noble County Communications 37,674 20 Ohio Ohio County Communications 6128 9 Parke Parke County Emergency Management 17,339 8 Porter Porter County Central Communications 132,613 52 Putnam Putnam County 911 37,963 18 Ripley Ripley County 911 Communications Center 28,818 10 Shelby Shelby County Criminal Justice Center 44,436 8 Steuben Steuben County Communications 34,185 14 Tipton Tipton County Communications 15,936 19 Union Union County 911 7,516 7 Vigo Vigo County Central Dispatch 107,848 32

Wabash North Manchester Police Department 6,068 7 Wabash County 911 Central Dispatch Center 26,820 17

Wayne Wayne County Emergency Communications 68,917 30 Wells Bluffton Dispatch (Bluffton Police Department) 27,636 12 White White County Communications/E911 24643 10

Whitley Columbia City Communications 8750 8 Whitley County Sheriff Department 24,542 13

Table C2: CAD system utilized (Q1)

County PSAP CAD system Adams Adams County Sheriff Department OSSI Sungard Allen Consolidated Communications Partnership of Fort Wayne/Allen County Spillman Bartholomew Bartholomew County Emergency 911 Center OSSI Sungard Benton Benton County Sheriff Department -- Boone Boone County Communication Center Cisco Brown Brown County Communications -- Carroll Carroll County E911 Crimestar Cass Cass County Central Dispatch J2SS / Formerly Cushing

Clark Charlestown Police Department Filemaker (home- designed CAD) Clark County 911 Valor/Cisco

Clinton Clinton County Central Dispatch Spillman Daviess Washington Police Department -- Dearborn Dearborn County Communications Emergitech

Decatur Decatur County Sheriff’s Department -- Greensburg Police Department K&K‘s Magic Runtime


33

Table C2: CAD system utilized (Q1) (continued)

County PSAP CAD system DeKalb DeKalb County Central Communications Spillman Dubois Dubois County Communications Center New World Systems

Elkhart Elkhart City Communications InterAct Elkhart County 911 OSSI Sungard

Franklin Franklin County 911 Visionair/TriTech Gibson Gibson County Sheriff's Office Spillman Grant Grant County Sheriff's Department OSSI

Greene Greene County Sheriff’s Department Cushing/J2 Linton Police Department DataTrax (upgrading to Spillman)

Hamilton Hamilton County Public Safety IntelliFroce 7 (K&K Solutions) Hancock Hancock County Emergency Operations Center New World & OSSI Harrison Harrison County Emergency Management Sungard HTE Hendricks Hendricks County Communications Center CISCO Howard Howard County (Kokomo) Communications Tiburon

Jackson Jackson County Sheriff Department CISCO Public Safety Seymour City Police Department Spillman

Jay Jay County Sheriff’s Office Spillman

Jefferson Jefferson County 911 Spillman Madison Police Department (Communications & 911) Emergitech InterCAD

Johnson Edinburgh Police Department Emergitech InterCAD Franklin City Spillman

Knox Knox County Central Dispatch Summit/Spillman Kosciusko Kosciusko 911 Communications Transitioning to InterAct LaPorte LaPorte County E911 OSSI Sungard LaGrange LaGrange County Communications Cisco (switching to InterAct)

Lake

Cedar Lake Police Department OSSI Dyer Police Department Spillman Highland Police Department Spillman St. John Police Department Spillman

Marion Marion County Sheriff's 911 Communications Spillman Marshall Marshall County Sheriff's Department Tiburon Miami Miami County Regional Dispatch Center Sungard OSSI Monroe Monroe County Central Emergency Dispatch Center Cisco Newton Newton County Sheriff's Department Logistic System Noble Noble County Communications PSIMS by J2 Software Solutions Ohio Ohio County Communications Vision Parke Parke County Emergency Management Emergitech Porter Porter County Central Communications Tiburon Putnam Putnam County 911 Tiburon IQ CAD Ripley Ripley County 911 Communications Center -- Shelby Shelby County Criminal Justice Center Cisco (switching to InterAct) Steuben Steuben County Communications Spillman Tipton Tipton County Communications OSSI Union Union County 911 --


34

Table C2: CAD system utilized (Q1) (continued)

County PSAP CAD system Vigo Vigo County Central Dispatch Cisco-PS

Wabash North Manchester Police Department Arms Wabash County 911 Central Dispatch Center J2 Solutions (formerly Cushing Technologies)

Wayne Wayne County Emergency Communications Vision Air Wells Bluffton Dispatch (Bluffton Police Department) Spillman White White County Communications/E911 J2Solutions

Whitley Columbia City Communications Cisco Whitley County Sheriff Department Cisco


35

Appendix D County and Municipal PSAP Data

Question 2

Decisionmaking and Management Structure


36


37

Table D1: PSAP management (Q2) County PSAP Management entity Adams Adams County Sheriff Department Sheriff Allen Consolidated Communications Partnership of Fort Wayne/Allen County Board Bartholomew Bartholomew County Emergency 911 Center Director Benton Benton County Sheriff Department Sheriff Boone Boone County Communication Center Sheriff Brown Brown County Communications Sheriff Carroll Carroll County E911 Director Cass Cass County Central Dispatch Director

Clark Charlestown Police Department Chief of Police Clark County 911 Board

Clinton Clinton County Central Dispatch Director Daviess Washington Police Department Chief of Police Dearborn Dearborn County Communications Director

Decatur Decatur County Sheriff’s Department Sheriff Greensburg Police Department Board

DeKalb DeKalb County Central Communications Director Dubois Dubois County Communications Center Director

Elkhart Elkhart City Communications Director Elkhart County 911 Director

Franklin Franklin County 911 Director Gibson Gibson County Sheriff's Office Sheriff Grant Grant County Sheriff's Department Sheriff

Greene Greene County Sheriff’s Department Sheriff Linton Police Department Chief of Police

Hamilton Hamilton County Public Safety Director Hancock Hancock County Emergency Operations Center Director Harrison Harrison County Emergency Management Board Hendricks Hendricks County Communications Center Director Howard Howard County (Kokomo) Communications Sheriff

Jackson Jackson County Sheriff Department Sheriff Seymour City Police Department Chief of Police

Jay Jay County Sheriff’s Office Director

Jefferson Jefferson County 911 Sheriff Madison Police Department (Communications & 911) Chief of Police

Johnson Edinburgh Police Department Chief of Police Franklin City Chief of Police

Knox Knox County Central Dispatch Director Kosciusko Kosciusko 911 Communications Board LaPorte LaPorte County E911 Director LaGrange LaGrange County Communications Sheriff


38

Table D1: PSAP management (Q2) (continued) County PSAP Management entity

Lake

Cedar Lake Police Department Chief of Police Dyer Police Department Chief of Police Highland Police Department Chief of Police St. John Police Department Chief of Police

Marion Marion County Sheriff's 911 Communications Sheriff Marshall Marshall County Sheriff's Department Sheriff Miami Miami County RDC Board Monroe Monroe County Central Emergency Dispatch Center Board Newton Newton County Sheriff's Department Sheriff Noble Noble County Communications Board Ohio Ohio County Communications Director Parke Parke County Emergency Management Director Porter Porter County Central Communications Director Putnam Putnam County 911 Director Ripley Ripley County 911 Communications Center Director Shelby Shelby County Criminal Justice Center Sheriff Steuben Steuben County Communications Board Tipton Tipton County Communications Director Union Union County 911 -no response- Vigo Vigo County Central Dispatch Director

Wabash North Manchester Police Department Chief of Police Wabash County 911 Central Dispatch Center Board

Wayne Wayne County Emergency Communications Board Wells Bluffton Dispatch (Bluffton Police DepartmentE911) Director White White County Communications/E911 Director

Whitley Columbia City Communications Chief of Police Whitley County Sheriff Department Sheriff/911 Director


39

Appendix E County and Municipal PSAP Data

Question 3

Agencies Served CAD Events


40


41

Table E1: Core and non-core agencies served by PSAP (Q3)

County PSAP Total

agencies served

Core agencies

Non-core agencies

Adams Adams County Sheriff Department 11 11 0 Allen Consolidated Communications Partnership of Fort Wayne/Allen County 21 18 3 Bartholomew Bartholomew County Emergency 911 Center 17 14 3 Benton Benton County Sheriff Department 14 13 1 Boone Boone County Communication Center 17 17 0 Brown Brown County Communications 4 3 1 Carroll Carroll County E911 15 13 2 Cass Cass County Central Dispatch 22 21 1

Clark Charlestown Police Department 1 1 0 Clark County 911 13 13 0

Clinton Clinton County Central Dispatch 21 21 0 Daviess Washington Police Department 1 1 0 Dearborn Dearborn County Communications 23 22 1

Decatur Decatur County Sheriff’s Department 15 15 0 Greensburg Police Department 3 3 0

DeKalb DeKalb County Central Communications 30 18 12 Dubois Dubois County Communications Center 24 22 2

Elkhart Elkhart City Communications 3 3 0 Elkhart County 911 28 27 1

Franklin Franklin County 911 30 19 11 Gibson Gibson County Sheriff's Office 10 10 0 Grant Grant County Sheriff's Department 19 19 0

Greene Greene County Sheriff’s Department 28 25 3 Linton Police Department 3 2 1

Hamilton Hamilton County Public Safety 18 18 0 Hancock Hancock County Emergency Operations Center 18 18 0 Harrison Harrison County Emergency Management 20 17 3 Hendricks Hendricks County Communications Center 23 23 0 Howard Howard County (Kokomo) Communications 13 13 5

Jackson Jackson County Sheriff Department 15 15 0 Seymour City Police Department 1 1 0

Jay Jay County Sheriff’s Office 12 12 0

Jefferson Jefferson County 911 12 10 2 Madison Police Department (Communications & 911) 2 2 0

Johnson Edinburgh Police Department 4 3 1 Franklin City 2 2 0

Knox Knox County Central Dispatch 22 21 1 Kosciusko Kosciusko 911 Communications 37 35 2 LaPorte LaPorte County E911 29 28 1 LaGrange LaGrange County Communications 15 13 2

Lake

Cedar Lake Police Department 3 3 0 Dyer Police Department 1 1 0 Highland Police Department 1 1 0 St. John Police Department 5 3 2


42

Table E1: Core and non-core agencies served by PSAP (Q3) (continued)

County PSAP Total agencies

served Core agencies Non-core agencies

Marion Marion County Sheriff's 911 Communications 3 3 0 Marshall Marshall County Sheriff's Department 20 19 1 Miami Miami County Regional Dispatch Center 21 16 5 Monroe Monroe County Central Emergency Dispatch Center 13 13 0 Newton Newton County Sheriff's Department 14 14 0 Noble Noble County Communications 14 13 1 Ohio Ohio County Communications 10 6 4 Parke Parke County Emergency Management* -- -- -- Porter Porter County Central Communications 36 33 3 Putnam Putnam County 911 32 24 8 Ripley Ripley County 911 Communications Center 22 22 0 Shelby Shelby County Criminal Justice Center 11 11 0 Steuben Steuben County Communications 30 23 7 Tipton Tipton County Communications 13 7 6 Union Union County 911 20 6 14 Vigo Vigo County Central Dispatch 19 19 0

Wabash North Manchester Police Department 3 3 0 Wabash County 911 Central Dispatch Center 16 15 1

Wayne Wayne County Emergency Communications 34 31 3 Wells Bluffton Dispatch (Bluffton Police Department) 16 14 2 White White County Communications/E911 31 21 10

Whitley Columbia City Communications 7 3 4 Whitley County Sheriff Department 13 13 0


43

Table E2: Agencies served (Q3) County PSAP Core agencies Non-core agencies

Adams Adams County Sheriff Department

Adams County Emergency Medical Services (EMS)

Adams County Sheriff Department Berne Fire Department Berne Police Department Decatur Fire Department Decatur Police Department Geneva Fire Department Geneva Police Department Monroe Fire Department Monroe Police Department Preble Fire Department

Allen Consolidated Communications Partnership of Fort Wayne/Allen County

Aboite Township Fire Department Allen County Emergency Management

Agency (EMA) Allen County Fast Team Allen County Sheriff's Office Arcola Township Fire Department Fort Wayne Fire Department Fort Wayne Police Hoagland Fire Department Huntertown Fire and EMS Monroeville Fire and EMS New Haven Fire and EMS North East Fire and EMS Poe Township Fire and EMS South West Fire and EMS St. Joe Township Fire and EMS Washington Township Fire and EMS Woodburn Fire and EMS

Allen County Coroner’s Office Indiana Air National Guard Fort Wayne Park and Animal Control

Bartholomew Bartholomew County Emergency 911 Center

Bartholomew County Sheriff Clay Township Fire Department Clifford Fire Department Columbus Fire Department Columbus Police Department Columbus Township Volunteer Fire Elizabethtown Fire Department German Township Fire Department Harrison Township Fire Department Hartsville Fire Department Hope Police Department Hope Volunteer Fire Department Jonesville Fire Department Southwest Volunteer Fire Department

Bartholomew County Animal Control Columbus City Animal Control Columbus City Street Department


44

Table E2: Agencies served (Q3) (continued) County PSAP Core agencies Non-core agencies

Benton Benton County Sheriff Department

Ambia/Hickory Grove Fire Department Benton County Ambulance Service Benton County Emergency Management Benton County Sheriff Department Boswell Police Department Boswell/Grant Fire Department Earl Park/Richland Fire Department Fowler Police Department Fowler/Center Township Fire Otterbein Police Department Otterbein/Bolivia Township Fire Department Oxford Police Department Oxford/Oak Grove Fire Department

Town of Fowler Street & Water Department

Boone Boone County Communication Center

Advance Fire Department Advance Police Department Boone County EMS Boone County Sheriff’s Department Center Township Fire Department Indiana State Police Department Jamestown Fire Department Jamestown Police Department Kirklin Fire Department* Lebanon Fire Department Lebanon Police Department Lizton Fire Department* Perry Township Fire Department Sheridan Fire Department* Thorntown Fire Department Thorntown Police Department Whitestown Fire Department Whitestown Police Department Zionsville Fire Department Zionsville Police Department *not directly dispatched by BCCC

Brown Brown County Communications Brown County Sheriff’s Department Indiana State Police Department Nashville Town Police Department

Indiana Department of Natural Resources


45


Carroll Carroll County E911

Burlington Fire Department Burlington Police Department Camden Fire Department Camden Police Department Carroll County EMS Ambulances Carroll County Sheriff's Office Carroll County SWCD Cutler Fire Department Delphi City Police Department Delphi Fire Department Flora City Police Department Flora Fire Department Liberty Township Fire Department Rock Creek Township Fire Department

Carroll County Highway Carroll County Jail

Cass Cass County Central Dispatch

Cass County District 1 Fire Department Cass County EMS Cass County EMS Cass County Sheriff's Office Clymers Volunteer Fire Department Galveston EMS Galveston Town Marshals Galveston Volunteer Fire Department Galveston Volunteer Fire Department Georgetown Volunteer Fire Department Harrison Township Volunteer Fire

Department Logansport City Police Department Logansport Fire Department New Waverly Volunteer Fire Department Royal Center Town Marshals Royal Center Volunteer Fire Department Twelve Mile Volunteer Fire Department Walton Town Marshals Walton Volunteer Fire Department Young America Volunteer Fire Department

Cass County Animal Control

Clark

Charlestown Police Department Charlestown Police Department

Clark County 911

Borden Fire Department Charlestown Fire Department Clark County Sheriff's Office Clarksville Fire Department Jeffersonville Fire Department McCulloch Fire Department Monroe Township Fire Department New Washington Fire Department Rural Metro EMS Sellersburg Fire Department Utica Fire Department Utica/New Chapel EMS Yellow EMS


46


Clinton Clinton County Central Dispatch

Clinton County EMS Clinton County Sheriff's Office Colfax Ambulance Colfax Police Department Forest Fire Department Frankfort Fire Department Frankfort Police Department Johnson Township Fire Department Kirklin Ambulance Service Kirklin Fire Department Kirklin Police Department Madison Township Fire Department Michigan Township Fire Department Michigantown Police Department Mulberry Ambulance Services Mulberry Police Department Northeast Ambulance Perry Township Fire Department Rossville Ambulance Services Rossville Fire Department Rossville Police Department

Daviess Washington Police Department Washington Police Department


Aurora Fire Department & EMS Aurora Police Department Bright Fire Department & EMS Dearborn County Sheriff Dillsboro Fire Department & EMS Dillsboro Police Department Greendale Fire Department & EMS Greendale Police Department Harrison Fire Department & EMS Hidden Valley Rangers Hogan Township Fire Department Lawrenceburg Fire Department & EMS Lawrenceburg Police Department Manchester Fire Department & EMS Miller-York Fire Department Moores Hill Fire Department & EMS Moores Hill Police Department New Trenton Fire Department St. Leon Fire Department & EMS St. Leon Police Department Sunman Fire Department & EMS West Harrison Police Department

Indiana Department of Natural Resources Conservation Officers


47


Decatur

Decatur County Sheriff’s Department

Adams Volunteer Fire Department Burney Volunteer Fire Department Clarksburg Volunteer Fire Department Decatur County EMS Decatur County Sheriff’s Department Greensburg Fire Department Letts Volunteer Fire Department Millhousen Volunteer Fire Department Napoleon Volunteer Fire Department New Point Police Department New Point Volunteer Fire Department St. Paul Police Department St. Paul Volunteer Fire Department Westport Police Department Westport Volunteer Fire Department

Greensburg Police Department Decatur County EMS Greensburg Fire Department Greensburg Police Department

DeKalb DeKalb County Central Communications

Ashley Fire Department Auburn City Fire Department Butler City Fire Department Butler Police Department City of Auburn Police Department Concord Township Fire Department Corunna Fire Department DeKalb County EMA DeKalb County EMS DeKalb County Sheriff’s Department Garrett City Fire Department Garrett Police Department Hamilton Fire Department Jackson Township Fire Department LaOtto Fire Department Spencerville Fire Department Waterloo Fire Department Waterloo Marshall’s Office

Auburn City Utilities Department Butler City Court DeKalb County Community Corrections DeKalb County Coroner’s Office DeKalb County Court House and Annex DeKalb County Courts DeKalb County Highway Department DeKalb County Humane Society DeKalb County Probation Department DeKalb County Prosecutor’s Office DeKalb County Welfare Department Garrett City Utilities


48


Dubois Dubois County Communications Center

Birdseye Fire Department Birdseye Town Marshal Celestine Fire Department Dubois County Sheriff's Department Dubois EMS Dubois Fire Department Ferdinand EMS Ferdinand Fire Department Ferdinand Police Department Haysville Fire Department Holland Fire Department Holland Town Marshal Huntingburg EMS Huntingburg Fire Department Huntingburg Police Department Ireland Fire Department Jasper first responders and EMS Schnellville Fire Department St. Anthony Fire Department St. Henry Fire Department

Dubois County Coroner Indiana Department of Natural Resources

Conservation Officers

Elkhart

Elkhart City Communications Elkhart Emergency Support Services Elkhart Fire Department Elkhart Police Department

Elkhart County 911

Baugo Township Fire/EMS Benton Township Fire Department Bristol Fire/EMS Bristol Police Department Cleveland Township Police Department Clinton Township Fire Department Concord Township Fire/EMS Elkhart County EMA Elkhart County Sheriff Elkhart Township Fire Department Foraker Township Fire Department Goshen Fire Department Goshen Police Department Harrison Township Fire Department Jackson Township Fire/EMS Jefferson Township Fire/EMS Middlebury EMS Middlebury Fire Department Middlebury Police Department Millersburg Police Department Nappanee EMS Nappanee Fire Department Nappanee Police Department Osolo EMS Osolo Township Police Department Wakarusa Fire/EMS Wakarusa Police Department

Elkhart County Highway


49


Franklin Franklin County 911

Blooming Grove Fire Department Brookville Fire Department Brookville Police Department Cedar Grove Fire Department Drewersburg Fire Department Franklin County EMS Franklin County Security Center Franklin County Sherriff Department Indiana Department of Homeland Security

(Fire Marshal) Indiana Department of Natural Resources

Conservation Officers Laurel Fire Department Laurel Police Department Metamora Fire Department Mt. Carmel Police Department New Trenton Fire Department Oldenburg Fire Department Oldenburg Police Department

Army Corps Brookville City Parks Franklin County Coroner Franklin County Highway Franklin County Parks Franklin County Schools Franklin County Small Animal Control Franklin County Transfer Station Franklin County Water Works Indiana Department of Natural Resources Indiana State Highway

Gibson Gibson County Sheriff's Office

Fort Branch Police Department Francisco Town Marshal Gibson County EMS Gibson County Fire Department Gibson County Sheriff's Office Haubstadt Police Department Oakland Police Department Owensville Police Department Patoka Town Marshal Princeton Police Department

Grant Grant County Sheriff's Department

Center Fire Department Converse Fire Department Converse Police Department Fairmount Fire Department Fairmount Police Department Grant County Sheriff Department Green Fire Department Marion General Hospital Marion Police Department Matthews Fire Department Matthews Police Department Mill Fire Department Pleasant Fire Department Swayzee Fire Department Swayzee Police Department Sweetser Police Department Upland Fire Department Van Buren Fire Department Van Buren Police Department


50


Greene Greene County Sheriff’s Department

Bloomfield Fire Department Bloomfield Police Department Center Fire Department Eastern Fire Department Greene County Ambulance Service Greene County EMA Greene County Sheriff’s Department Highland Fire Department Jasonville Fire Department Jasonville Police Department Linton Fire Department Linton Police Department Loogootee Fire Department Lyons Fire Department Lyons Police Department Newberry Fire Department Odon Fire Department Owensburg Fire Department Richland Fire Department Richland-Taylor Fire Department Sandborn Fire Department Switz City Fire Department Worthington Fire Department Worthington Police Department Wright Fire Department

Greene County Probation Department* Greene County Prosecutor’s Office* Indiana Department of Natural Resources

Conservation Officers *Indiana Data and Communications System

(IDACS) reports

Linton Police Department Linton Fire Department Linton Police Department

Linton Utilities

Hamilton Hamilton County Public Safety

Arcadia Police Department Atlanta Police Department Carmel Fire Department Carmel Police Department Cicero Fire Department Cicero Police Department Fishers Fire Department Fishers Police Department Hamilton County Sheriff Jackson Township Fire Department Noblesville Fire Department Noblesville Police Department Sheridan Fire Department Sheridan Police Department Wayne Township Fire Department Westfield Fire Department Westfield Police Department White River Fire Department


51


Hancock Hancock County Emergency Operations Center

Buck Creek Fire Department Charlottesville Fire Department Cumberland Police Department Fortville Fire Department Fortville Police Department Fountaintown Fire Department Green Township Fire Department Greenfield Fire Department Greenfield Police Department Hancock County Sheriff’s Department McCordsville Fire Department McCordsville Police Department New Palestine Police Department Shirley Fire Department Shirley Police Department Sugar Creek Fire Department Wilkinson Fire Department Wilkinson Police Department

Harrison Harrison County Emergency Management

Emergency Management Fire departments (9) Harrison County EMS Harrison County Sheriff’s Department Indiana State Police Department Town marshals (4)

Harrison County Health Department Harrison County Small Animal Control Indiana Department of Natural Resources

Hendricks Hendricks County Communications Center

Amo Police Department Avon Police Department Avon/Washington Township Fire Brownsburg Fire Territory Brownsburg Police Department Clayton Police Department Coatesville Police Department Danville Police Department Danville/Center/Marion Township Fire Hendricks County Sheriff’s Department Liberty Township Volunteer Fire Department Lizton Police Department Mill Creek Volunteer Fire Department North Salem Police Department North Salem/Eel River Volunteer Fire Pittsboro Police Department Pittsboro/Middle Township Fire Territory Plainfield Fire Territory Plainfield Police Department Stilesville Police Department Union Township Volunteer Fire Department


52


Howard Howard County (Kokomo) Communications

Burlington Fire/EMS Converse Fire/EMS Galveston Fire/EMS Greentown Fire/EMS Greentown Police Department Harrison Township Fire/EMS Howard County Sheriff Department Kokomo Fire Department Kokomo Police Department Russiaville Fire/EMS Russiaville Police Department Taylor Township Fire/EMS Young America Fire/EMS

Greentown Police Department * Howard County Sheriff Department* Kokomo Fire Department * Kokomo Police Department * Russiaville Police Department * *Also handles all non-emergency calls after normal business hours and during holidays and weekends.

Jackson Jackson County Sheriff Department

Brownstown Fire Department Brownstown Police Department Carr Township Fire Department Crothersville Police Department Driftwood Fire Department Grassy Fork Fire Department Hamilton Fire Department Jackson County EMS Jackson County Sheriff's Department Jackson/Washington Fire Department Medora Police Department Owen Fire Department Pershing Fire Department Redding Fire Department Vernon Township Fire Department

Seymour City Police Department Seymour City Police Department

Jay Jay County Sheriff’s Office

Bryant Fire Department Dunkirk Fire Department Dunkirk Police Department Jay County EMS Jay County Sheriff’s Office Pennville Fire Department Pennville Police Department Portland Fire Department Portland Police Department Redkey Fire Department Redkey Police Department Salamonia Fire Department


53


Jefferson Jefferson County 911

Canaan Fire Department Deputy Fire Department Dupont–Lancaster Township Fire Department Hanover Police Department Hanover Township Fire Department Jefferson County Sheriff’s Department Kent Township Fire Department Madison Township Fire Department Milton Township Fire Department Rykers Ridge Fire Department

Jefferson County Animal Control Jefferson County Coroner

Madison Police Department (Communications & 911)

Madison Fire Companies (6) Madison Police Department

Johnson Edinburgh Police Department Edinburgh Fire Department/EMS

Edinburgh Police Department Edinburgh Utility Office*

*After hours only

Franklin City Franklin City Fire Department Franklin City Police Department

Knox Knox County Central Dispatch

Bicknell Fire Department Bicknell Police Department Decker Township Fire Department Edwardsport Fire Department Freelandville Fire Department Harrison Township Fire Department Indiana State Police Department Johnson Township Fire Department Knox County EMA Knox County EMS Knox County Sheriff's Department Oaktown Fire Department Palmyra Town Fire Department Sandborn Fire Department Steen Town Fire Department Vigo Township Fire Department Vincennes Fire Department Vincennes Police Department Vincennes Township Fire Department Vincennes University Police Department Washington Town Fire Department

Knox County Probation


54


Kosciusko Kosciusko 911 Communications

Akron Fire Department Atwood Fire Department Burket Fire Department Claypool Fire Department Claypool Police Department Etna Green Fire Department Indiana State Police Department Kosciusko County Sheriff's Department Leesburg Fire Department Life Med EMS Mentone EMS Mentone Fire Department Mentone Police Department Milford Fire Department Milford Police Department Multi-township EMS Nappanee EMS Nappanee Fire Department Nappanee Police Department North Webster EMS North Webster Fire Department North Webster Police Department Pierceton Fire Department Pierceton Police Department Sidney Fire Department Silver Lake Fire Department Silver Lake Police Department Squad 70 Arson Team Syracuse EMS Syracuse Fire Department Syracuse Police Department Warsaw Fire Department Warsaw Police Department Winona Lake Fire Department Winona Lake Police Department

Indiana Department of Natural Resources Kosciusko County Animal Control


55


LaPorte LaPorte County E911

Cass Clinton Volunteer Fire Department Center Township Volunteer Fire Department Coolspring Township Volunteer Fire Department Hana Township Volunteer Fire Department Kankakee Township Volunteer Fire Department Kingsbury Marshals Kingsbury Township Volunteer Fire Department Kingsford Heights Marshals Kingsford Union Township Volunteer Fire

Department La Porte City Fire Department La Porte City Police Department Lacrosse Township Volunteer Fire Department LaPorte County EMA LaPorte County EMS LaPorte County Hazmat LaPorte County Sheriff’s Department Lincoln Township Volunteer Fire Department Long Beach Township Volunteer Fire Department Michiana Shores Township Volunteer Fire

Department Michigan City Fire Department Michigan City Police Department Noble Township Volunteer Fire Department Pleasant Township Volunteer Fire Department Scipio Township Volunteer Fire Department Springfield Township Volunteer Fire Department Trail Creek Marshals Westville Marshals Westville Township Volunteer Fire Department

LaPorte County Coroner

LaGrange LaGrange County Communications

Howe Fire Department LaGrange County Rural Electric Membership

Cooperative LaGrange County Sheriff's Department LaGrange Fire Department LaGrange Police Department Mongo Fire Department Shipshewana Fire Department Shipshewana Police Department Stroh Fire Department Topeka Fire Department Topeka Police Department Wolcottville Fire Department Wolcottville Police Department

Indiana Department of Natural Resources LaGrange County Animal Control


56


Lake

Cedar Lake Police Department Cedar Lake EMS Cedar Lake Fire Department Cedar Lake Police Department

Dyer Police Department Dyer Police Department Highland Police Department Highland Police Department

St. John Police Department Lake Hills Fire Department St. John Fire Department St. John Police Department

St. John Animal Control St. John Department of Public Works

Marion Marion County Sheriff's 911 Communications Beech Grove Police Department Indianapolis Metropolitan Police Department Marion County Sheriff’s Department

Marshall Marshall County Sheriff's Department

Argos EMS Argos Fire Department Argos Police Department Bourbon EMS Bourbon Fire Department Bourbon Police Department Bremen EMS Bremen Fire Department Bremen Police Department Culver EMS Culver Fire Department Culver Police Department La Paz Fire Department Lakeville-La Paz EMS Marshall County EMA Marshall County Sheriff’s Department Plymouth Fire/EMS Plymouth Police Department Polk Township Fire Department Tippecanoe Fire Department

Indiana Department of Natural Resources

Miami Miami County Regional Dispatch Center

Akron Fire Department Amboy Fire Department Converse Fire Department Denver Fire Department Miami County Emergency Management

Agency (EMA) Galveston Fire Department Grissom Fire Department Macy Fire Department Mexico Fire Department Miami County EMS Miami County Sheriff’s Department New Waverly Fire Department Peru City Fire Department Peru Police Department Pipe Creek Fire Department Roann Fire Department

Indiana Department of Natural Resources Miami County Animal Control Miami County Probation Department Miami County Prosecutor’s Office Peru City Animal Control


57


Monroe Monroe County Central Emergency Dispatch

Center

Bean Blossom Fire Department Benton Township Fire Department Bloomington City Fire Department Bloomington Police Department Bloomington Township Fire Department Ellettsville Fire Department Ellettsville Police Department Indian Creek Fire Department IU Health Bloomington Hospital Ambulance Monroe County Sheriff’s Department Perry Clear Creek Fire Department Stinesville Town Marshal Van Buren Fire Department

Newton Newton County Sheriff's Department

Brook Fire Department Brook Police Department Goodland Police Department Goodland/Grant Fire Department Kentland Police Department Kentland/Jefferson Fire Department Lake Township Fire Department Lincoln Fire Department Morocco Police Department Morocco/Beaver Fire Department Newton County EMA Newton County EMS Newton County Sheriff's Department

Noble Noble County Communications

Albion Fire Department Albion Police Department Avilla Fire Department Cromwell Police Department LaOtto Fire Department Ligonier Police Department Noble County EMS Noble County Sheriff’s Department Noble Township Fire Department Orange Township Fire Department Rome City Police Department Sparta Township Fire Department

Noble County Probation

Ohio Ohio County Communications

Bear Branch Volunteer Fire Department East Enterprise Fire Department Ohio County EMS Ohio County Sheriff’s Department Rising Sun Police Department Rising Sun Volunteer Fire Department

Ohio County Highway Rising Star Casino Gaming Commission Rising Sun Street Department Rising Sun Utilities

Parke Parke County Emergency Management -no information provided-


58


Porter Porter County Central Communications

ArcelorMittal Fire Department Beverly Shores Fire Department Beverly Shores Police Department Boone Grove Fire Department Burns Harbor Fire Department Burns Harbor Police Department Chesterton Fire Department Hebron Fire Department Hebron Police Department Indiana Dunes National Lakeshore Fire

Department Kouts Fire Department Kouts Police Department Lakes of the Four Seasons Fire Department Liberty Township Fire Department Morgan Township Fire Department Ogden Dunes Fire Department Ogden Dunes Police Department Pine Township Fire Department Portage Fire Department Portage Police Department Porter County Emergency Management Porter County Fire Investigation Team Porter County HAZMAT Team Porter County Sheriff’s Department Porter County Tech Rescue Team Porter Regional Hospital EMS South Haven Fire Department Town of Porter Fire Department Union Township Fire Department Valparaiso Fire Department Valparaiso Police Department Washington Township Fire Department Westville Fire Department

Indiana Department of Natural Resources Porter County Animal Control Portage Animal Control


59


Putnam Putnam County 911

Bainbridge Fire Department Bainbridge Town Marshal Clinton Town Fire Department Cloverdale Fire Department Cloverdale Town Marshal DePauw University Safety and Security Fillmore Fire Department Fillmore Town Marshal Floyd Town Fire Department Greencastle Fire Department Greencastle Police Department Indiana State Farm Fire Jefferson Town Fire Department Madison Town Fire Department Operation Life Ambulance PMN Ambulance Putnam County Emergency Management Putnam County Sheriff’s Department Roachdale Fire Department Roachdale Town Marshal Russell Town Fire Department Russellville Town Marshal Washington Town Fire Department


Putnam County Circuit Court Putnam County Community Corrections Putnam County Coroner Putnam County Court Putnam County Highway Putnam County Probation Putnam County Prosecutor

Ripley Ripley County 911 Communications Center

Indiana Department of Natural Resources Delaware Fire Department Ripley County Emergency Management Emergency medical services (3) Friendship Fire Department Holton Fire Department Holton Police Department Milan Fire Department Milan Police Department Morris Fire Department Napoleon Fire Department New Marion Fire Department Osgood Fire Department Osgood Police Department Paramedic service Ripley County Sheriff's Department Sunman Fire Department Sunman Police Department Versailles Fire Department Versailles Police Department


60


Shelby Shelby County Criminal Justice Center

Fairland Fire Department Fountaintown Fire Department Manilla Fire Department Marietta Fire Department Moral Township Fire Department Morristown Marshal/Fire Department Shelby County Sheriff Shelbyville Fire Department Shelbyville Police Department St. Paul Marshal/Fire Department Waldron Fire Department

Steuben Steuben County Communications

Angola Fire Department Angola Police Department Ashley Fire Department Ashley Police Department Clear Lake Police Department Fremont Fire Department Fremont Police Department Hamilton Fire Department Hamilton Police Department Helmer Fire Department Hudson Fire Department Hudson Police Department Indiana State Police Department Metz Fire Department Orland Fire Department Orland Police Department Pleasant Lake Fire Department Salem Fire Department Steuben County Emergency Management Steuben County EMS Steuben County Rural Electric Membership

Corporation Steuben County Sheriff's Department

Indiana Department of Natural Resources Steuben County Community Corrections Steuben County Coroner's Office Steuben County Courts Steuben County Highway Department Steuben County Humane Shelter Steuben County Prosecutor’s Office

Tipton Tipton County Communications

Tipton County Emergency Medical Services (SEALS)

Kokomo Police Department Sharpsville Police Department Tipton County Sheriff's Department Tipton Police Department Volunteer fire departments (6 stations) Windfall Police Department

Tipton City Electric Tipton City Street Department Tipton City Utilities Tipton City Waste Water Tipton City Water Tipton County Highway


61

Table E2: Agencies served (Q3) (continued)

County PSAP Core agencies Non-core agencies

Union Union County 911

College Corner Fire Department Liberty Fire Department Liberty Police Department MEDICS Union County EMA Union County Sheriff's Department

Brookville Lake Resort Heritage Hills Campground Indian Hills Campground Indiana Department of Natural Resources Union County Animal Control Union County Area Planning Union County Commissioners Union County Community Corrections Union County Courts Union County Highway Department Union County Probation Union County School Corporation Union County Street Department White Water State Park

Vigo Vigo County Central Dispatch

Care Ambulance Service Honey Creek Fire Department Linton Township Fire Department Nevins Township Fire Department New Goshen Fire Department Otter Creek Fire Department Pierson Fire Department Prarieton Fire Department Riley Fire Department Sandford Fire Department Seelyville Fire Department Seelyville Town Marshal Sugar Creek Fire Department Terre Haute Fire Department Terre Haute Police Department Transcare Ambulance Service Vigo County Emergency Management Vigo County Sheriff’s Office West Terre Haute Police Department

Wabash

North Manchester Police Department Life Med Ambulance Service North Manchester Fire Department North Manchester Police Department

Wabash County 911 Central Dispatch Center

Chester Township Volunteer Fire Department Converse Fire Department/EMS LaFontaine Town Marshal LaFontaine–Liberty Township Vol. Fire

Department Lagro Volunteer Fire Department Lincolnville Volunteer Fire Department Noble Township Volunteer Fire Department Pleasant Township Volunteer Fire Department Roann Volunteer Fire Department Urbana Volunteer Fire Department Wabash City Fire Department Wabash City Police Department Wabash County Sheriff’s Department Wabash Fire Department/EMS Wabash County EMA/Homeland Security

Wabash County Animal Shelter


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Wayne Wayne County Emergency Communications

Abington Fire Department Boston Fire Department Cambridge City Fire Department Cambridge City Police Department Centerville Fire Department Centerville Police Department Culberson Ambulance Dublin Ambulance Services Dublin Fire Department Dublin Police Department Earlham College Security Economy Fire Department Fountain City Fire Department Fountain City Police Department Greens Fork Fire Department Greens Fork Police Department Hagerstown Fire Department Hagerstown Police Department Hollandsburg Fire Department Indiana State Police Department Indiana University East Police Department Losantville Fire Department Milton Fire Department Milton Police Department Richmond Fire Department/EMS Richmond Police Department Rural-Metro Ambulance Wayne County Emergency Management Wayne County Sheriff's Department Webster Fire Department Williamsburg Fire Department

Indiana Department of Natural Resources Wayne County Coroner’s Office Wayne County Health Department

Wells Bluffton Dispatch (Bluffton Police Department)

Bluffton Fire Department Bluffton Police Department Chester Fire Department Liberty Township Fire Department Markle Fire Department Nottingham Township Fire Department Ossian Fire Department Ossian Police Department Poneto Fire Department Southwest Fire Department Uniondale Fire Department Wells County EMS Wells County Sheriff’s Department Zanesville Police Department

Bluffton Utilities Bluffton/Wells County Animal Shelter


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White White County Communications/E911

Brookston Fire Department Brookston Police Department Brookston/Chalmers first responders Buffalo Fire Department/first responders Burnettsville Fire Department/first

responders Burnettsville Police Department Chalmers Fire Department Chalmers Police Department Idaville Fire Department/first responders Indiana State Police Department Monon Fire Department/first responders Monon Police Department Monticello Fire Department/Ambulance

Services Monticello Police Department Reynolds Fire Department/first responders Reynolds Police Department White County EMA White County Sheriff’s Department Wolcott Ambulance Services Wolcott Fire Department Wolcott Police Department


White County Animal Control White County Circuit Court White County Community Corrections White County Coroner White County Environmental Office White County Jail White County Probation White County Prosecutor White County Superior Court

Whitley

Columbia City Communications Columbia City Fire Department Columbia City Police Department Whitley County Sheriff (backup)

Columbia City Electric Department Columbia City Park Department Columbia City Street Department Columbia City Water Department

Whitley County Sheriff Department

Churubusco Fire Department Churubusco Police Department Cleveland Township Fire Department Columbia City Fire Department Columbia Township Fire Department Jefferson Township Fire Department Richland Township Fire Department South Whitley Police Department Thorncreek Township Fire Department Union Township Fire Department Washington Township Fire Department Whitley County EMS Whitley County Sheriff’s Department


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Table E3: Total CAD events by year (Q3)

County PSAP CAD Events

2012 (Jan 1 – Jun 30) 2011 2010 2009

Adams Adams County Sheriff Department 11,108 23,177 20,771 23,236


145,019 298,679 270,972 --

Bartholomew Bartholomew County Emergency 911 Center 59,987 99,102 98,793 95,754 Benton Benton County Sheriff Department -- -- -- -- Boone Boone County Communication Center 35,835 70,383 66,924 67,767 Brown Brown County Communications -- -- -- -- Carroll Carroll County E911 6,434 10,334 10,978 11,296 Cass Cass County Central Dispatch 20,622 41,471 40,525 35,555

Clark Charlestown Police Department 5,059 9,813 10,797 12,241 Clark County 911 18,129 37,692 41,087 39,177

Clinton Clinton County Central Dispatch 14,185 29,288 -- -- Daviess Washington Police Department -- -- -- -- Dearborn Dearborn County Communications 14,032 27,905 28,044 26,751

Decatur Decatur County Sheriff’s Department 5,034 9,278 8,180 7,457 Greensburg Police Department 8,990 17,195 15,406 14,599

DeKalb DeKalb County Central Communications -- -- -- -- Dubois Dubois County Communications Center -- -- -- --

Elkhart Elkhart City Communications 51,479 105,855 100,052 93,450 Elkhart County 911 81,746 177,423 164,621 150,191

Franklin Franklin County 911 8,557 14,719 13,041 13,663 Gibson Gibson County Sheriff's Office 17,909 31,404 28,563 27,543 Grant Grant County Sheriff's Department -- -- -- --

Greene Greene County Sheriff’s Department -- -- -- -- Linton Police Department -- -- -- --

Hamilton Hamilton County Public Safety 93,842 179,178 180,333 184,129 Hancock Hancock County Emergency Operations Center 36,622 77,944 81,245 85,177 Harrison Harrison County Emergency Management -- -- -- -- Hendricks Hendricks County Communications Center 79,910 167,950 134,974 -- Howard Howard County (Kokomo) Communications 20,451 108,385 107,378 105,088

Jackson Jackson County Sheriff Department 8,583 16,242 15,626 14,615 Seymour City Police Department 7,195 14,533 14,656 13,876

Jay Jay County Sheriff’s Office 4,218 8,089 7,878 7,677

Jefferson Jefferson County 911* 11,308 21,854 16,215 17,557 Madison Police Department (Communications & 911)* 6,721 9,357 -- --

Johnson Edinburgh Police Department 3,570 7,358 7,717 7,473 Franklin City 11,881 23,678 23,766 24,641

Knox Knox County Central Dispatch -- -- -- -- Kosciusko Kosciusko 911 Communications 39,025 78,631 78,982 75,974 LaPorte LaPorte County E911 71,958 132,316 132,140 135,621 LaGrange LaGrange County Communications 12,536 23,883 26,493 24,459

Lake

Cedar Lake Police Department 2,998 6,789 6,865 6,639 Dyer Police Department 4,812 10,664 10,846 9,199 Highland Police Department 5,460 11,624 11,861 12,409 St. John Police Department 4,154 8,190 8,114 8,337


65

Table E3: Total CAD events by year (Q3) (continued)

County PSAP CAD Events

2012 (Jan 1 – Jun 30)

2011 2010 2009

Marion Marion County Sheriff's 911 Communications 414,151 802,266 767,540 766,473 Marshall Marshall County Sheriff's Department 19,416 34,742 34,038 34,033 Miami Miami County Regional Dispatch Center 19,599 39,162 41,050 37,297 Monroe Monroe County Central Emergency Dispatch Center 55,428 105,261 108,848 108,710 Newton Newton County Sheriff's Department 7,079 14,698 -- -- Noble Noble County Communications -- -- -- -- Ohio Ohio County Communications 2,873 3,742 4,109 4,191 Parke Parke County Emergency Management -- -- -- -- Porter Porter County Central Communications 81,662 154,794 141,714 139,837 Putnam Putnam County 911 15,925 29,384 27,047 29,149 Ripley Ripley County 911 Communications Center 6,896 11,925 13,097 11,647 Shelby Shelby County Criminal Justice Center 20,923 42,017 42,760 42,947 Steuben Steuben County Communications 6,601 11,636 12,152 11,771 Tipton Tipton County Communications 6,136 15,655 15,993 14,398 Union Union County 911 -- -- -- -- Vigo Vigo County Central Dispatch 51,809 -- -- --

Wabash North Manchester Police Department 8,797 18,740 20,471 21,079 Wabash County 911 Central Dispatch Center 12,151 23,372 -- --

Wayne Wayne County Emergency Communications 42,897 71,248 72,737 69,074 Wells Bluffton Dispatch (Bluffton Police Department) 8,337 15,023 15,203 -- White White County Communications/E911 18,672 36,806 17,038** --

Whitley Columbia City Communications 8,689 9,363 12,193 17,386 Whitley County Sheriff Department 10,565 21,106 20,231 20,171

*CAD totals for Jefferson County PSAPs do not include CAD events for fire departments as they are not tracked in CAD in a reportable manner. **Total is for partial year, July through December


66


67

Appendix F County and Municipal Data

Question 4

Dispatch Calls


68

Table F1: Dispatch calls by type - 2012 (Jan. 1 - Jun. 30) (Q4; n=67)

County PSAP Call type

Comments Total 911 Administrative Wireline Wireless Abandoned

Adams Adams County Sheriff Department -- 5,486 * 1,671 3,430 -- *We have no method to count the total administrative calls received.

Allen Consolidated Communications Partnership of Fort Wayne/Allen County 330,060 101,064 228,996 26,959 63,866 6,273

Bartholomew Bartholomew County Emergency 911 Center* 75,134 17,391 57,743 60,864 15,116 --

*Since the implementation of the OSSI CAD Sungard systems in July of 2009, the number of administrative calls has decreased as officers, firefighters and EMS personnel now have reports generated to their patrol cars and fire stations. This saves time and allows the dispatchers to answer the incoming 911 calls which have shown a steady increase over the years.

Benton Benton County Sheriff Department 24,198* * 9,330* 14,736** * 132* *Our phone system does not separate 911 or wireless calls, only total calls, incoming, wireline, and abandoned. Total calls include both outgoing and transfers. **System failure resulted in lost data for 2012. The problem has been fixed, but the first six months of 2012 is based on averages from previous years.

Boone Boone County Communication Center 73,422* 11,649 47,655 52,335 9,268 239 *Total calls represents only incoming calls. System call totals didn't exactly comport with the survey categories. Total calls may not include "service" calls such as transfers to other agencies and complaint calls.

Brown Brown County Communications 3,584* 3,584 -- 923 2,017 232 *All calls are recorded manually and there is no way to separate calls beyond total calls. Carroll Carroll County E911* -- -- 18,051 -- -- -- *Our AT&T database crashed and all call stats were lost. Call stats from April of 2012 acquired from INdigital.

Cass Cass County Central Dispatch -- 7,059 * 1,550 5,509 -- *This agency does not track calls coming in on the administrative lines – we take roll over calls from several phone numbers and our administrative phone system is used by all county departments and offices. The estimate is between 14,000 and 18,000 administrative calls per month. The totals listed are for 911 calls only.

Clark Charlestown Police Department -- -- -- -- -- --

Clark County 911 63,354 52,816 10,538* 10,842 41,974 4,631 *We do not have stats for "administrative calls." We have used this space to show call counts for seven digit emergency line calls. In March 2012 we began dispatching and taking seven digit line emergency calls for Clark County Sheriff's Office.

Clinton Clinton County Central Dispatch 34,245 7,529 26,716 28,596 4,837 812 Daviess Washington Police Department 1,024 876 -- 42 21 85 Dearborn Dearborn County Communications 78,162 9,480 68,682 4,296 5,184 * *Unknown number of abandoned calls

Decatur

Decatur County Sheriff’s Department -- 791* 2,585 499 3,178 -- *The numbers for 911 reflect actual 911 calls that resulted in call for service or where some action was taken. The numbers for Administrative reflect actual administrative calls that resulted in calls for service or where some action was taken.

Greensburg Police Department 19,302 1,675 -- 488 1,187* -- *All wireless calls go to Decatur County and then they transfer calls in the city to our PSAP. We only get wireline and wireless emergency calls on 911, all other lines go through our regular phone system. Our total calls for 911 each year are exact, but total calls represented everything that came through dispatch including outgoing and transfers.

DeKalb DeKalb County Central Communications* -- -- -- -- -- --

*Dispatch call data is not available. Our PSAP consolidated on June 19, 2012. Prior to that there were three Dispatch Centers in DeKalb County and each had its own records. One agency did not record or track any call counts so I would not know how to formulate the requested numbers.

Dubois Dubois County Communications Center * -- -- -- -- -- *We normally dispatch around 32,000 calls per year. We do not make a log of each and every cell call reporting the same incident. We received a lot more cell calls than calls from landlines.

Elkhart Elkhart City Communications 51,479 8,428 17,694 3,568 4,856 182* *There are times that the caller disconnects. For example, when the accused left, the phone went dead, child playing on the phone, etc. We try to

establish contact or send officer to check welfare. Elkhart County 911 84,493 -- -- -- --

Franklin Franklin County 911 7,302* 1,836 -- -- -- 500 *Total calls include non-emergency line calls, officer initiated radio contacts, as well as walk-ins. The 911 call totals were pulled from the CAD entries for emergency calls only.

Gibson Gibson County Sheriff's Office -- 7,794 * 1,681 6,113 -- *We do not have a way to track the number of administrative phone calls. Grant Grant County Sheriff's Department 82,440 14,569 67,871 42,441 11,409 1,441

Greene Greene County Sheriff’s Department -- 6,228 * 1,125 4,409 694 *Administrative calls are not counted by the 911 system so total calls cannot be figured. Linton Police Department -- -- -- -- -- --

Hamilton Hamilton County Public Safety 70,386 24,137 46,249 52,946 17,440 --


65,097* 13,154 36,493 39,576 10,054 1,994 *Total calls include all incoming and outgoing calls to dispatch.


42,996 10,064 32,932 2,210 4,554 1,074

Table F1: Dispatch calls by type - 2012 (Jan. 1 - Jun. 30) (Q4; n=67) (continued)



Hendricks Hendricks County Communications Center 83,076 -- -- 62,903 17,059 3,114

Howard Howard County (Kokomo) Communications 162,586* 44,575* 118,011* 23,017* 21,558* 2,612* *Data is year-to-date totals through September 26, 2012.

Jackson Jackson County Sheriff Department 8,583* 7,232 -- -- -- -- *Total calls include transfer calls. Seymour City Police Department 49,972 1,989 47,983 * * * *We are unable to break our calls down by administrative, wireline and wireless calls, or abandoned calls.

Jay Jay County Sheriff’s Office -- 2,407 * 301 2,106 * *Administrative calls and abandoned calls are not tracked. All totals since September 2010 are taken from INdigital Telecom’s PSAP Toolkit.

Jefferson Jefferson County 911* -- -- -- -- -- -- *No historical data on file. We average around 900 wireless 911 calls per month, all answered by Jefferson County. Some of these are city calls and get

transferred to them. Madison Police Department (Communications & 911)* -- -- -- -- -- -- *No historical data on file.

Johnson Edinburgh Police Department -- -- -- -- -- -- Franklin City* -- -- -- -- -- -- *Could not retrieve call data.

Knox Knox County Central Dispatch 36,946 -- -- -- -- -- Kosciusko Kosciusko 911 Communications -- 14,185 * 4,514 9,671 -- *We do not currently have a means of keeping track of how many administrative calls we take, but will have this feature in the near future. La Porte La Porte County E-911 93,209 30,175 33,052 7,921 22,254 3,262 Total calls include intercom calls and extension calls transferred from the Sheriff's Post Command. LaGrange LaGrange County Communications 13,466 -- -- -- -- --

Lake

Cedar Lake Police Department 2,960 2,139 821 551 1,434 2 Dyer Police Department 4,094 -- -- 952 3,142 -- Highland Police Department 9,111 8,502 609 1,403 6,649 24

St. John Police Department 3,668* 2,803 865 1,031 1,844 3 *Numbers are provided by the 911 coordinator for Lake County and reflect calls that are routed to the Patriot system. It does not reflect calls that come directly to the Town of St. John through direct line access through the town telephone system or officer initiated events.

Marion Marion County Sheriff's 911 Communications

1,034,732* 495,881 183,284 -- 336,857 18,710 *Total calls include non-emergency transfers that the center gets. Wireless calls are double-counted as they are listed separately under “wireless” and included in the 911 call total.

Marshall Marshall County Sheriff's Department 20,830* 6,910 6,143 3,601 3,309 -- *Total calls include self-initiated contacts, which could be by radio, from traffic stops, etc. CAD events and calls are synonymous and therefore totals calls also include incoming calls for service. Calls listed as 911 or Administrative are calls that they "did something with".

Miami Miami County RDC 46,486 6,249 36,155 37,397 4,519 623

Monroe Monroe County Central Emergency Dispatch Center

117,310 30,893 86,417 65,697 20,894 3,696

Newton Newton County Sheriff's Department 7,079* 2,436 3 576 1,860 205 *Total represents calls received on 911 lines only. Totals for 911 calls do not include transfers or other administrative calls. Noble Noble County Communications -- -- -- -- -- -- Ohio Ohio County Communications 17,246* 1,137 16,109 392 745 66 *Total calls are high in relation to the county population because the dispatch center handles all after-hour calls for the county.

Parke Parke County Emergency Management -- 50%* 50%* -- -- -- *Calls to our Sheriff’s department that come through the 911 center are checked routinely and are generally fifty percent administrative and fifty percent 911 calls.

Porter Porter County Central Communications 121,566 30,073 91,493 95,443 25,052 2,442 Putnam Putnam County 911* 60,176 18,134 42,042 3,964 14,170 74 *IDACS transactions were not included.

Ripley Ripley County 911 Communications Center 6,896 3,561 -- -- -- --

Shelby Shelby County Criminal Justice Center 66,717 10,010 56,707 -- -- 2,175

Steuben Steuben County Communications 26,438* 13,983 12,455 1,541 12,442 423 *When there are multiple calls for one incident, they are not included. Other agencies, such as REMC, Emergency Management, Humane Shelter, etc. are not added.

Tipton Tipton County Communications 6,136 * * * * * *Do not have tracking software for types of calls. Union Union County 911 6000+ 3,600 -- 2,000 1,600 -- Vigo Vigo County Central Dispatch 165,048 37,453 90,145 12,744 24,706 --

Table F1: Dispatch calls by type - 2012 (Jan. 1 - Jun. 30) (Q4; n=67) (continued)



Wabash North Manchester Police Department* 8,091 345 -- -- -- --

*In 2011, the Wabash County Central Dispatch took over the operation of the 911 call centers. North Manchester still receives 911 calls that are wireline and some that are wireless, but we do not have those numbers separated. We also do not track abandoned calls. Our Dispatch Center handles any phone call, walk-in report, fax request for dispatch, 911 call or radio call that is initiated by the officer.

Wabash County 9-1-1 Central Dispatch Center 9,491 4,255 5,236* 1,044 2,639 572 *Administrative calls for 2012 are estimated. The current administrative call system does not designate incoming or outgoing calls.


92,071 21,446 69,986 4,638 12,822 2,397

Wells Bluffton Dispatch (Bluffton PD) 23,305 3,885* 19,151 989* 2,896* 269 *Only 911 calls can be broken down by wireline and wireless. White White County Communications/E911* 43,920 5,402 38,518 1,389 4,013 -- *The numbers provided are somewhat below the actual number of calls, but are the best available data at this time.

Whitley

Columbia City Communications 19,216 749 -- -- -- --

Whitley County Sheriff Department 10,565* 2,147* 8,418* ** 3703** 94 *Totals are for calls that generated a CAD entry for ‘Calls for Service’ and do not indicate total call volume received in the dispatch center. **Call data does not differentiate between wireline and wireless calls. Data for total wireless calls received in the dispatch center provided by INdigital Telecom.

Table F2: Dispatch calls by type - 2011 (Q4; n=67)



Adams Adams County Sheriff Department -- -- -- -- 9,193* -- *Data for 2011 was provided by INdigital.


683,544 202,140 481,404 58,505 132,118 11,517

Bartholomew Bartholomew County Emergency 911 Center 160,333 38,404 121,929* ** ** --

*Since the implementation of the OSSI CAD Sungard systems in July of 2009, the number of administrative calls has decreased due to the officers, firefighters and EMS personnel have reports generated to their patrol cars and fire stations. This saves time and allows the dispatchers to answer the incoming 911 calls which have shown a steady increase over the years. **Prior to upgrading our AT&T system in 2011 we were unable to determine the breakdown of wireline and wireless data.

Benton Benton County Sheriff Department 45,275* ** 17,608 27,462 ** 205 *System failure resulted in lost data for the last three months of 2011. Totals were figured based on the average of previous years. Total calls include both outgoing and transfers. **Our phone system does not separate 911 or wireless calls, only total calls, incoming, wireline, and abandoned.


Brown Brown County Communications 7,084* 7,084 -- 2,084 3,739 552 *All calls are recorded manually and there is no way to separate calls beyond total calls. Carroll Carroll County E911* -- -- -- -- -- -- *Our AT&T database crashed and all call stats were lost.


Clark Charlestown Police Department -- -- -- -- -- -- Clark County 911 108,650 92,863 15,787* 20,760 72,103 8,212 *We do not have stats for "administrative calls." We have used this space to show call counts for seven digit emergency line calls.

Clinton Clinton County Central Dispatch 76,052 15,767 59,584 64,688 9,859 1,505 Daviess Washington Police Department 2,750 2,351 -- 114 57 228 Dearborn Dearborn County Communications 167,051 19,019 148,032 9,132 9,876 * *Unknown number of abandoned calls.

Table F2: Dispatch calls by type - 2011 (Q4; n=67) (continued)



Decatur

Decatur County Sheriff’s Department -- 1,685* 4,881 -- 9,132 -- *The numbers for 911 reflect actual 911 calls that resulted in call for service or where some action was taken. The numbers for Administrative reflect actual administrative calls that resulted in calls for service or where some action was taken.

Greensburg Police Department 39,499* 2,703 -- ** ** -- *Our total calls for 911 each year are exact, but total calls represented everything that came through dispatch including outgoing and transfers. **We do not have any way to distinguish between wireline and wireless calls before 2012. All wireless calls go to Decatur County and then they transfer calls in the city to our PSAP. We only get wireline and wireless emergency calls on 911, all other lines go through our regular phone system.

DeKalb DeKalb County Central Communications*

-- -- -- -- -- -- *Dispatch call data is not available. Our PSAP consolidated on June 19, 2012. Prior to that there were three Dispatch Centers in DeKalb County and each had its own records. One agency did not record or track any call counts so I would not know how to formulate the requested numbers.


Elkhart Elkhart City Communications -- -- -- -- -- -- Elkhart County 911 165,207 -- -- -- -- --

Franklin Franklin County 911 13,095* 3,041** -- -- -- 998 *Total calls include non-emergency line calls, officer initiated radio contacts, as well as walk-ins. **The 911 call totals were pulled from the CAD entries for emergency calls only.


Greene Greene County Sheriff’s Department -- 13,032 * 2,445 8,812 1,775 *Administrative calls are not counted by the 911 system so total calls cannot be figured. Linton Police Department -- -- -- -- -- --


Hancock Hancock County Emergency Operations Center 134,959* 26,074 78,126 85,009 19,191 3,935 *Total calls include all incoming and outgoing calls to dispatch.

Harrison Harrison County Emergency Management 87,537 19,999 67,538 5,384 2,435 63

Hendricks Hendricks County Communications Center 167,572* -- -- 128,123 33,228 6,221 *In 2011, outgoing calls totaled 49,878.

Howard Howard County (Kokomo) Communications 230,312 60,677 169,635 33,541 27,136 3,289

Jackson Jackson County Sheriff Department 16,242* 14,869 -- -- -- -- *Total calls include transfer calls. Seymour City Police Department 107,435 4,563 102,872* -- -- -- *We are unable to break our calls down by administrative, wireline and wireless calls, or abandoned calls.

Jay Jay County Sheriff’s Office -- 7,113 * 2,305 4,808 * *Administrative calls and abandoned calls are not tracked. All totals since September 2010 are taken from INdigital Telecom’s PSAP Toolkit.

Jefferson Jefferson County 911* -- -- -- -- ** -- *No historical data on file.

**We average around 900 wireless 911 calls per month, all answered by Jefferson County. Some of these are city calls and get transferred to them. Madison Police Department (Communications & 911)*

-- -- -- -- -- -- *No historical data on file.


Knox Knox County Central Dispatch 71,788 -- -- -- -- -- Kosciusko Kosciusko 911 Communications -- 25,389 * 6,924 18,465 -- *We do not currently have a means of keeping track of how many administrative calls we take, but will have this feature in the near future. La Porte La Porte County E-911 199,609* 64,003 75,513 17,969 46,034 5,780 *Total calls include intercom calls and extension calls transferred from the Sheriff's Post Command. LaGrange LaGrange County Communications 25,783 -- -- -- -- --

Lake

Cedar Lake Police Department 4,225 2,684 1,361 702 1,923 2 Dyer Police Department 6,065 -- -- 1,724 4,341 -- Highland Police Department 11,070 10,563 507 2,201 7,786 92

St. John Police Department* 5,069 3,875 1,194 987 2,607 3 *Numbers are provided by the 911 coordinator for Lake County and reflect calls that are routed to the Patriot system. It does not reflect calls that come directly to the Town of St. John through direct line access through the town telephone system or officer initiated events.




Marion Marion County Sheriff's 911 Communications 1,953,529* 938,366 378,648 -- 612,285** 24,230

*Total calls include non-emergency transfers that the center gets. **Wireless calls are double-counted as they are listed separately under “wireless” and included in the 911 call total.

Marshall Marshall County Sheriff's Department 37,509* 14,429 12,496 8,013 6,416 -- *Total calls include self-initiated contacts, which could be by radio, from traffic stops, etc. CAD events and calls are synonymous and therefore totals calls also include incoming calls for service. Calls listed as 911 or Administrative are calls that they "did something with".

Miami Miami County RDC 92,780 13,801 78,121 82,231 9,691 * *Phone system was upgraded in June 2011; no data for abandoned calls was recorded before that date.

Monroe Monroe County Central Emergency Dispatch Center 231,240 60,916 170,324 129,758 40,581 5,596

Newton Newton County Sheriff's Department 14,698* 5,177 16 1,484 3,693 526 *Total represents calls received on 911 lines only. Totals for 911 calls do not include transfers or other administrative calls. Noble Noble County Communications -- -- -- -- -- -- Ohio Ohio County Communications 35,978* 2,062 33,916 814 1,248 129 *Total calls are high in relation to the county population because the dispatch center handles all after-hour calls for the county.

Parke Parke County Emergency Management -- 50%* 50%* -- -- -- *Calls to our Sheriff’s department that come through the 911 center are checked routinely and are generally fifty percent administrative and fifty percent 911 calls.

Porter Porter County Central Communications 182,447 + * 45,877 + 17,274* 136,570 + * 141,205 + * 38,714 + * 3,740 + 752 *Switched phone systems in 2011. Do not have break down of Total Calls, Administrative Calls, Wireline & Wireless from old system. First set of numbers indicates Patriot system stats. Second set of numbers (after “+” sign) indicate old system numbers.

Putnam Putnam County 911* 125,459 37,771 87,688 12,782 24,989 124 *IDACS transactions were not included. For 2011 we conducted 96,108 IDACS transactions.

Ripley Ripley County 911 Communications Center 11,925 6,854 -- 2,814 4,040 --

Shelby Shelby County Criminal Justice Center 39,600* 5,930* 33,670* -- -- 1,266* *Dispatch center server crashed and all data was lost prior to September 9, 2011. Totals are for the last three months of 2011.


Tipton Tipton County Communications 15,655 * * * * * *Do not have tracking software for types of calls. Union Union County 911 10,050 -- -- -- -- -- Vigo Vigo County Central Dispatch -- 76,616 -- 19,476 57,140 --

Wabash North Manchester Police Department 1,718 772 -- * * --


Wabash County 9-1-1 Central Dispatch Center

21,954 11,429 10,525* 2,796 5,679 2,954 *Administrative calls for 2011 are estimated. The current administrative call system does not designate incoming or outgoing calls.

Wayne Wayne County Emergency Communications 180,466 44,296 135,172 10,380 24,250 8,668

Wells Bluffton Dispatch (Bluffton PD) 44,014 6,899* 36,515 2,069* 4,830* 600 *Only 911 calls can be broken down by wireline and wireless. White White County Communications/E911 93,772* 11,096 82,676 3,058 8,038 -- *The numbers provided are somewhat below the actual number of calls, but are the best available data at this time.

Whitley

Columbia City Communications 37,956 1,476 -- -- -- --

Whitley County Sheriff Department 21,106* 4,123* 16,983* ** 6739** 317 *Totals are for calls that generated a CAD entry for ‘Calls for Service’ and do not indicate total call volume received in the dispatch center. **Call data does not differentiate between wireline and wireless calls. Data for total wireless calls received in the dispatch center provided by INdigital Telecom.




Adams Adams County Sheriff Department -- -- * -- 8,679** -- *We have no method to count the total administrative calls received. **Data for 2010 was provided by INdigital.


535,518 186,690 348,828 61,211 125,479 8,942



Benton Benton County Sheriff Department 47,750* ** 17,692 29,746 ** 312 *Total calls include both outgoing and transfers. **Our phone system does not separate 911 or wireless calls, only total calls, incoming, wireline, and abandoned.


Brown Brown County Communications 7,615* 7,615 2,401 3,790 547 *All calls are recorded manually and there is no way to separate calls beyond total calls. Carroll Carroll County E911* -- -- -- -- -- -- *Our AT&T database crashed and all call stats were lost.

Cass Cass County Central Dispatch -- 13,584 * 4,449 9,135 -- *This agency does not track calls coming in on the administrative lines – we take roll over calls from several phone numbers and our administrative phone system is used by all county departments and offices. The estimate is between 14,000 and 18,000 administrative calls per month.

Clark Charlestown Police Department -- -- -- -- -- -- Clark County 911 101,595 86,561 15,034* 22,737 63,824 7,948 *We do not have stats for administrative calls. We have used this space to show call counts for seven digit emergency line calls.

Clinton Clinton County Central Dispatch* -- -- -- -- -- -- *The dispatch center consolidated on January 1, 2011. Daviess Washington Police Department 2,244 2,056 -- 82 41 165 Dearborn Dearborn County Communications 172,799 18,683 154,116 8,964 7,692 * *Unknown number of abandoned calls.

Decatur

Decatur County Sheriff’s Department -- 1,861* 4,071** -- 6,478 -- *The numbers for 911 reflect actual 911 calls that resulted in call for service or where some action was taken. **The numbers for Administrative reflect actual administrative calls that resulted in calls for service or where some action was taken.


DeKalb DeKalb County Central Communications* -- -- -- -- -- --

*Dispatch call data is not available. Our PSAP consolidated on June 19, 2012. Prior to that there were three Dispatch Centers in DeKalb County and each had its own records. One agency did not record or track any call counts so I would not know how to formulate the requested numbers.





Greene Greene County Sheriff’s Department * 11,998 * 2,707 7,806 1,485 *Administrative calls are not counted by the 911 system so total calls cannot be figured. Linton Police Department -- -- -- -- -- --



Harrison Harrison County Emergency Management -- -- -- -- -- --

Hendricks Hendricks County Communications Center 173,811* -- -- 135,670 32,077 6,064 *In 2010, outgoing calls totaled 54,021.





Jackson

Jackson County Sheriff Department 15,626* 13,251 -- -- -- -- *Total calls include transfer calls.

Seymour City Police Department 41,706* 4,206* 37,500* ** ** ** *Totals from August 19th to December 31, 2010. No PSAP totals for 2010 prior to August 2010 as they were lost due to a lightning strike to the system. **We are unable to break our calls down by wireline call, wireless call, or abandoned call.

Jay Jay County Sheriff’s Office -- 6,123* ** 2,638* 3,485* ** *All totals since September 2010 are taken from INdigital Telecom’s PSAP Toolkit. **Administrative calls and abandoned calls are not tracked.

Jefferson Jefferson County 911 -- -- -- -- -- -- No historical data on file. We average around 900 wireless 911 calls per month, all answered by Jefferson County. Some of these are city calls and get

transferred to them. Madison Police Department (Communications & 911)*

-- -- -- -- -- -- *No historical data on file.


Knox Knox County Central Dispatch 47,568 -- -- -- -- -- Kosciusko Kosciusko 911 Communications -- 27,864 * 9,208 18,656 -- *We do not currently have a means of keeping track of how many administrative calls we take, but will have this feature in the near future. La Porte La Porte County E-911 190,570* 62,062 66,868 19,237 42,825 5,279 *Total calls include intercom calls and extension calls transferred from the Sheriff's Post Command. LaGrange LaGrange County Communications 28,307 -- -- -- -- --

Lake

Cedar Lake Police Department 4,339 2,834 1,505 985 1,780 7 Dyer Police Department 6,059 -- -- 1,682 4,377 -- Highland Police Department 11,407 10,761 646 2,597 7,916 134

St. John Police Department* 4,892 3,929 963 1,142 2,731 0 *Numbers are provided by the 911 coordinator for Lake County and reflect calls that are routed to the Patriot system. It does not reflect calls that come directly to the Town of St. John through direct line access through the town telephone system or officer initiated events.

Marion Marion County Sheriff's 911 Communications 1,813,095* 879,479 382,892 -- 526,586** 24,138 *Total calls include non-emergency transfers that the center gets.

**Wireless calls are double-counted as they are listed separately under “wireless” and included in the 911 call total.

Marshall Marshall County Sheriff's Department 37,085* 14,438** 12,486** 9,433 5,005 -- *Total calls include self-initiated contacts, which could be by radio, from traffic stops, etc. CAD events and calls are synonymous and therefore totals calls also include incoming calls for service. **Calls listed as 911 or Administrative are calls that they "did something with".


Monroe Monroe County Central Emergency Dispatch Center 234,599 58,501 176,098 133,783 38,297 6,353

Newton Newton County Sheriff's Department -- 4,752* 7 1,602 3,150 500 *Total represents calls received on 911 lines only. Totals for 911 calls do not include transfers or other administrative calls. Noble Noble County Communications -- -- -- -- -- -- Ohio Ohio County Communications 35,257* 2,118 33,139 1,020 1,098 185 *Total calls are high in relation to the county population because the dispatch center handles all after-hour calls for the county.

Parke Parke County Emergency Management -- * * -- -- -- *Calls to our Sheriff’s department that come through the 911 center are checked routinely and are generally fifty percent administrative and fifty percent 911 calls.

Porter Porter County Central Communications * 54,162 * * * 1,659 *Do not have total calls, administrative calls, wireline or wireless breakdown for 2010. Putnam Putnam County 911* 119,180 35,876 83,304 11,023 24,853 114 *IDACS transactions are not included.


13,097 7,310 -- 3,330 3,980 --

Shelby Shelby County Criminal Justice Center* -- -- -- -- -- -- *Dispatch center server crashed and all data was lost for 2010.


Tipton Tipton County Communications 15,993 * * * * * *Do not have tracking software for types of calls. Union Union County 911 9,500 -- -- -- -- -- Vigo Vigo County Central Dispatch -- 72,261 -- 22,854 49,407 --




Wabash North Manchester Police Department 18,429 615 -- * * *


Wabash County 9-1-1 Central Dispatch Center* -- -- -- -- -- -- *The PSAP did not begin operation until October 1, 2010. Data for the last quarter of 2010 is unreliable. Records from the Wabash Police and Wabash

County Sheriff are also not available.


170,253 36,601 98,711 * * * *Due to change in recording and reporting systems, unable to access the full breakdown of wireline/wireless/abandoned.

Wells Bluffton Dispatch (Bluffton PD) 45,574 6,615* 38,959 3,308* 3,307* 400 *Only 911 calls can be broken down by wireline and wireless.

White White County Communications/E911 95,338* 11,749* 83,589* ** ** -- *The numbers provided are somewhat below the actual number of calls, but are the best available data at this time. **Wireless and wireline data for 2010 is unavailable.

Whitley


Whitley County Sheriff Department 20,231* 3,784* 16,447* ** 6,053** 257 *Totals are for calls that generated a CAD entry for ‘Calls for Service’ and do not indicate total call volume received in the dispatch center. **Call data does not differentiate between wireline and wireless calls. Data for total wireless calls received in the dispatch center provided by INdigital Telecom.




Adams Adams County Sheriff Department -- -- -- -- 8,619* -- *Data for 2009 was provided by INdigital.


478,052 163,939 314,113 60,083 103,856 6,704



Benton Benton County Sheriff Department 52,154* ** 20,690 31,202 ** 262 *Total calls include both outgoing and transfers. **Our phone system does not separate 911 or wireless calls, only total calls, incoming, wireline, and abandoned.

Boone Boone County Communication Center 166,789* 22,987 109,529 122,243 15,942 305 Total calls represents only incoming calls. System call totals didn't exactly comport with the survey categories. Total calls may not include "service" calls such as transfers to other agencies and complaint calls.

Brown Brown County Communications 7,425* 7,425 -- 2,542 3,336 622 *All calls are recorded manually and there is no way to separate calls beyond total calls. Carroll Carroll County E911* -- -- -- -- -- -- *Our AT&T database crashed and all call stats were lost.


Clark Charlestown Police Department -- -- -- -- -- -- Clark County 911 97,105 81,888 15,217* 25,136 56,752 7,986 *We do not have stats for administrative calls. We have used this space to show call counts for seven digit emergency line calls.

Clinton Clinton County Central Dispatch* -- -- -- -- -- -- *The dispatch center consolidated on January 1, 2011. Daviess Washington Police Department 2,427 1,971 -- 195 23 238 Dearborn Dearborn County Communications 197,496 19,152 178,344 10,308 8,604 * *Unknown number of abandoned calls.




Decatur

Decatur County Sheriff’s Department -- 1,849* 3,474** -- 5,573 -- *The numbers for 911 reflect actual 911 calls that resulted in call for service or where some action was taken. **The numbers for Administrative reflect actual administrative calls that resulted in calls for service or where some action was taken.


DeKalb DeKalb County Central Communications*

-- -- -- -- -- -- *Dispatch call data is not available. PSAP consolidated on June 19, 2012. Prior to that there were three Dispatch Centers in DeKalb County and each had its own records. One agency did not record or track any call counts so I would not know how to formulate the requested numbers.





Greene Greene County Sheriff’s Department -- 11,239 * 2,774 6,839 1,626 *Administrative calls are not counted by the 911 system so total calls cannot be figured. Linton Police Department -- -- -- -- -- --




Hendricks Hendricks County Communications Center 187,823* -- -- -- -- -- *In 2009, outgoing calls totaled 61,038.


Jackson Jackson County Sheriff Department 14,615* 12,192 -- -- -- -- *Total calls include transfer calls.

Seymour City Police Department * 3,777 -- ** ** ** *No PSAP totals for 2009 as they were lost due to a lightning strike to the system. **We are unable to break our calls down by wireline call, wireless call, or abandoned call.

Jay Jay County Sheriff’s Office -- 5,306 * 2,055 3,251 * *Administrative calls and abandoned calls are not tracked.

Jefferson Jefferson County 911* -- -- -- -- -- -- *No historical data on file. We average around 900 wireless 911 calls per month, all answered by Jefferson County. Some of these are city calls and get

transferred to them. Madison Police Department (Communications & 911)* -- -- -- -- -- -- *No historical data on file.

Johnson Edinburgh Police Department Franklin City* -- -- -- -- -- -- *Could not retrieve call data.

Knox Knox County Central Dispatch 43,274 -- -- -- -- -- Kosciusko Kosciusko 911 Communications* -- -- -- -- -- -- *No call data for 2009. La Porte La Porte County E-911 185,754* 58,651 64,371 20,493 38,158 3,910 *Total calls include intercom calls and extension calls transferred from the Sheriff's Post Command. LaGrange LaGrange County Communications 25,766 -- -- -- -- --




Lake

Cedar Lake Police Department 2,681* 2,005* 856* 817* 1,145* 9* *Data for 2009 is only for a partial year as there was a system change over. Dyer Police Department 522 -- -- 173 349 -- Highland Police Department 8,350 7,790 560 2,279 5,271 130

St. John Police Department** 4,614* 3,591* 1,023* 1,124* 2,417* 0* *Data for 2009 is partial due to a transfer to a new 911 system. **Numbers are provided by the 911 coordinator for Lake County and reflect calls that are routed to the Patriot system. It does not reflect calls that come directly to the Town of St. John through direct line access through the town telephone system or officer initiated events.

Marion Marion County Sheriff's 911 Communications

1,784,348* 877,786 384,376 -- 507,157** 18,029 *Total calls include non-emergency transfers that the center gets. **Wireless calls are double-counted as they are listed separately under “wireless” and included in the 911 call total.

Marshall Marshall County Sheriff's Department 37,928* 14,197** 12,531** 11,333 2,864 *Total calls include self-initiated contacts, which could be by radio, from traffic stops, etc. CAD events and calls are synonymous and therefore totals calls also include incoming calls for service. **Calls listed as 911 or Administrative are calls that they "did something with".



231,280 57,884 173,395 133,068 34,842 6,676

Newton Newton County Sheriff's Department * 4,840* 3 1,564 3,276 369 *Total represents calls received on 911 lines only. Totals for 911 calls do not include transfers or other administrative calls. Noble Noble County Communications -- -- -- -- -- -- Ohio Ohio County Communications* -- -- -- -- -- -- *Recording hardware was replaced in 2009 and all data for that year was lost..

Parke Parke County Emergency Management -- * * -- -- -- *Calls to our Sheriff’s department that come through the 911 center are checked routinely and are generally fifty percent administrative and fifty percent 911 calls.

Porter Porter County Central Communications * 57,792 * * * 2,005 *Switched phone systems in 2011. Do not have Total calls, Admin calls, wireline or wireless breakdown for 2009. Putnam Putnam County 911 114,260 34,288 79,972 9,856 24,432 130

Ripley Ripley County 911 Communications Center 11,647 6,518 -- 3,329 3,189 --

Shelby Shelby County Criminal Justice Center* -- -- -- -- -- -- *Dispatch center server crashed and all data was lost for 2009.


Tipton Tipton County Communications -- 14,398 * * * * *Do not have tracking software for types of calls. Union Union County 911 9,350 -- -- -- -- -- Vigo Vigo County Central Dispatch -- 75,018 -- 30,044 44,974 --

Wabash North Manchester Police Department 19,244 600 -- * * -- *Wireline and wireless calls cannot be separated and listed. We also do not track abandoned calls. Our Dispatch Center handles any phone call, walk-in

report, fax request for dispatch, 911 call or radio call that is initiated by the officer. Wabash County 9-1-1 Central Dispatch Center -- -- -- -- -- -- The PSAP did not begin operation until October 1, 2010. Data for 2009 are not available for the entire year as the Wabash County Sheriff discarded

records from 2009.


157,740 27,920 84,432 * * * *Due to change in recording and reporting systems, unable to access the full breakdown of wireline/wireless/abandoned.

Wells Bluffton Dispatch (Bluffton PD) 49,251 6,592* 42,659 4,615* 1,977* 375 *Only 911 calls can be broken down by wireline and wireless.

White White County Communications/E911 95,343* 10,921 84,422 ** ** -- *The numbers provided are somewhat below the actual number of calls, but are the best available data. **Do not have wireless and wireline data for 2009.

Whitley


Whitley County Sheriff Department 20,171* 3,454* 16,717* ** 5,751** 269* *Totals are for calls that generated a CAD entry for ‘Calls for Service’ and do not indicate total call volume received in the dispatch center. **Call data does not differentiate between wireline and wireless calls. Data for total wireless calls received in the dispatch center provided by INdigital Telecom.


77

Appendix G County and Municipal Data

Question 5

Expenditures


78

Table G1: Expenses - 2012 (Jan. 1 – Jun. 30) (Q5; n=67)

County PSAP Total expenses Salary/benefits Communications equipment (hardware and software)

Facility costs (rent, lease, bond, etc.)

Related operations costs (utilities,

maintenance, etc.) Other Comments

Adams Adams County Sheriff Department* $207,956 $113,764 911 Answering Equipment: $94,192 ** ** -- *The Center is currently experiencing a budget crisis and utilizing savings from prior year’s revenue surpluses to cover operational costs.

**All facility costs and related operations costs are paid out of the jail account by the county.


$3,215,339 $2,773,228 911 Answering Equipment: $284,319

Radio Equipment: $37,981

* $102,946 Insurance: $54,845 *Facility costs will begin in 2013.

Bartholomew Bartholomew County Emergency 911 Center $733,188 $575,840

Total: $97,600*

911 Answering Equipment: $88,600 ** Repairs: $29,714 Remodel Dispatch Floor:

$11,000 *The old phone system was replaced and the county saved $186,000 by upgrading ahead of schedule. **All of the electric bills and insurance are paid by the Auditor’s office from the General County Fund.

Benton Benton County Sheriff Department $87,714 $59,961 Total: $27,754 * * -- *Dispatch center is co-located with Sheriff Department and all building costs and utilities are paid from County General funds.

Boone Boone County Communication Center $765,640 -- * $15,000*/** * --

*An initial investment of $6.1 million in 2006 covered the systems and equipment, supplies, facility, etc. **Facilities maintenance agreement; total for fiscal year 2012.

Brown Brown County Communications -- -- -- -- -- --

Carroll Carroll County E911 $114,267 $106,983* 911 Answering Equipment: $5,774


** ** --

*In 2013, center will absorb another three dispatchers that were previously paid out of the Sheriff's budget, as well as adding another full time position. **Center is co-located with the Sheriff's Office and shares space with jail division. Dispatch center does not pay for any of the utilities or building maintenance. These costs are paid from the Sheriff’s Department budget.

Cass Cass County Central Dispatch $403,479 $332,037* -- $5,283** $66,159*** -- *Retirement (PERF) is deducted by the Auditor’s Office directly and not included though it comes out of the center’s budget. **Rent to the county was started in 2012 to create a maintenance fund for the building. ***Utilities are paid by Probation Department and building maintenance is paid by County Commissioners.


Clark County 911 $857,234 $622,758* 911 Answering Equipment: $150,000 -- $84,475 -- *Salary costs rose in 2012 due to consolidation of Sheriff’s Office dispatch.

Clinton Clinton County Central Dispatch $1,156,803* $562,618*

Total: $167,941

911 Answering Equipment: $144,000

Radio Equipment: Included in Facility Costs for Lease

$370,679** $24,365

Training, Meals, Mileage, Lodging, Seminars:

$11,000

Telco Costs, Service Agreements, Dues,

Memberships, Subscriptions: $20,200

*The listed figures are budgeted for 2012. **After building the new dispatch center, the lease payment combined all new radio infrastructure as well as covering the construction costs.

Daviess Washington Police Department * -- -- -- -- -- *Operating expenditures are taken out of the WPD budget.

Dearborn Dearborn County Communications $469,882 $386,111 Total: $1,800 * $75,171 Office Exp. Training:

$6,800 *All facility costs, electricity, water, etc., are paid from the County Commissioner's budget.

Decatur

Decatur County Sheriff’s Department $229,826 $117,363 Radio Equipment: $23,607 -- $86,148* Training: $2,708 *Equipment repair, maintenance and 911 telephone connection for 911 services. The electric, phones and other utilities are paid by the host

government. The county also pays insurance for five dispatchers.

Greensburg Police Department -- $146,738*

Total: $6,445

911 Answering Equipment: Paid by Decatur County

$102,500** -- -- *Includes only the salary for part-time dispatchers and 911 Coordinator. **The dispatch center is located inside the police department and budgeted as part of the police department budget. The listed cost is the total cost for the facility. The building lease is paid from the police department budget.

DeKalb DeKalb County Central Communications -- -- -- -- -- --

Table G1: Expenses - 2012 (Jan. 1 – Jun. 30) (Q5; n=67) (continued)






-- -- * ** ** -- *$130,000 is budgeted to cover on-going 911 and mapping costs. When equipment needs to be replaced, an additional appropriation must be received from the county. An amount is set aside each year for equipment needs countywide. **All building and property costs (electric, water, etc.) are paid by the county.

Elkhart Elkhart City Communications -- -- -- -- -- -- Elkhart County 911 $956,000 $700,000* Total: $256,000* -- -- -- *Listed figures are estimates.

Franklin Franklin County 911 -- $158,745* -- -- ** Ripley County 911 Agreement: $14,000***

*Salary only covers dispatchers and part-time help. Sheriff and Director are paid from a different budget. **Franklin County Sheriff’s Department pays all utilities and CAD services for Franklin County dispatch. ***Franklin County pays $14,000 to Ripley County for the Batesville dispatch of Franklin County residents living near Batesville.


$256,432* $144,932

Total: $72,500**



Paid by County Paid by County OSSI Software Maintenance: $39,000

*Utilities and 7 of 9 full-time 911 employees are paid from the county general fund, the other two being paid from the E911 fund. **Telephone bills (Frontier 911 connectivity and routing) are paid for by Sheriff’s Office budget. Normal phone bills (long distance, standard rates, etc.) are paid for from the county general fund.

Grant Grant County Sheriff's Department*

-- -- -- -- -- -- *The daily operations of the Grant County Dispatch Center are part of the Sheriff's Department budget. The only expenditures that are paid from the 911 account are the lease on the 911 equipment, recording system, radio system, etc.


$156,017 $142,441* 911 Answering Equipment: $7,000 -- $176**

***

Cell Phones: $2,875

Telco expenses: $3,701

*Only six dispatchers are paid out of 911 funds, the other six are paid from county general funds. **The dispatch center is housed in the Sheriff’s Department so all utilities are paid by county general funds. ***All office supply expenses and uniforms are paid with Sheriff Department funds. The equipment lease was paid off in 2009; new equipment is now needed and being paid on monthly agreement until ordered.

Linton Police Department -- -- -- -- -- --

Hamilton Hamilton County Public Safety -- -- -- -- -- --

Hancock Hancock County Emergency Operations Center $613,068 $518,669

Total: $38,125*

Radio Equipment: $20,358 Bond: $62,733 $12,517

Phones: $18,035

Office supplies, Cleaning person: $2,090

*The 911 answering equipment was paid for with a bond in 2001. A new contract is needed and will cost $1,151,500. This will be paid for with a bond after installation in November of 2012.


Hendricks Hendricks County Communications Center $2,617,666 $1,069,614

Total: $1,175,188



$143,202* $229,662** --

*Total based on Public Safety Building bond payment times a utilization factor of 40% ($385,105 x .40). **The current location of the PSAP shares space with the Plainfield Police and the Plainfield Town Court. The cost of the utilities and maintenance of the building is shared as follows: HCCC at 40%, Plainfield Police at 40%, and the Plainfield Town Court at 20%. These costs are included in the amounts listed.

Howard Howard County (Kokomo) Communications $774,622 $447,975

Total: $297,628



-- $23,575* Travel & Training: $5,444 *The PSAP is located at the Criminal Justice Center and therefore the Sheriff’s Department budget covers all costs related to utilities, etc.

Jackson

Jackson County Sheriff Department -- $104,063* Radio Equipment: $33,450 -- $110,588** Training/Supplies/etc.:

$7,244

*For Director salary paid from 911 account. Salaries and benefits for dispatchers are paid for out of Sheriff’s Department budget. In 2012, the 911 fund paid $100,000 towards dispatch salaries, $50,000 to Jackson County Sheriff Department and $50,000 to Seymour Police Department. **Related Operations Costs include ongoing contracts to run PSAP operations (e.g., Verizon).

Seymour City Police Department -- -- -- -- -- --






Jay Jay County Sheriff’s Office $158,247 $82,441 911 Answering Equipment: $18,124 -- $57,682* -- *Utilities are paid from the jail budget.

Jefferson

Jefferson County 911 * $204,000**

Total: $225,972***



-- $20,300****

Training/Memberships/etc.: $3,688

Travel: $500

*Totals are for all of 2012. **Salary/benefits include Jefferson County Sheriff's dispatchers from the budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. ***Communication equipment is paid from 911 funds for the County PSAP. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. ****Amount reflects 50% of the total costs for both PSAPs.

Madison Police Department (Communications & 911) -- $255,853*

Total: $11,000**



-- $20,300*** Training: $3,688

Misc.: $500

*Salary and benefits are paid by the City of Madison from the police budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. **Communications equipment includes the line items for communications equipment and IDACS/NCIC from Madison Police Department. ***Utilities and maintenance for all equipment are paid from Jefferson County 911 funds. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. Amount reflects 50% of the total costs for both PSAPs.

Johnson Edinburgh Police Department -- $67,947 /

$23,269* -- -- ** -- *Full-time and part-time dispatcher pay and benefits are funded from the police department budget. **Dispatch is located at the police station and all electric, telephone, and other bills are paid for from the police department’s budget. Electric bills average $1,200 per month. Telephone bills average between $700 and $800 per month.

Franklin City * $294,744 ** -- -- -- *The expense of the center is embedded in the larger city budget/Sheriff's Department budget. **Equipment is paid for from county 911 funds, but has no ongoing expense associated with them.


-- -- -- -- -- --

Kosciusko Kosciusko 911 Communications

$581,792 $507,272

Total: $72,585


Radio Equipment: $41,457*

-- ** Uniforms: $675

Training: $1,260

*Total for fiscal year 2012. **Dispatch Center is located in the basement of the justice building; therefore related operating costs for items like utilities and maintenance are not available.

La Porte La Porte County E-911 $933,598 $549,239

Total: $174,247



-- $31,645*

Benefits: $98,713

Travel and Training: $2,404

Uniforms: $127

*The electric bill is paid for by the county and not from 911 funds.


-- $272,187 -- -- -- --

Lake

Cedar Lake Police Department -- $145,467* Radio Equipment: $1,097** $14,750 *

Service Contract: $3,756

Lake County Circuit: $3,541

*Health insurance, utilities (gas and electric), generator system maintenance, and facility cleaning are paid from the council budget. **Funds for equipment must be requested from the county for a specific project.

Dyer Police Department $214,537 * Total: $32,000**


-- $32,624

Clothing Allowance: $1,600

Part-time Dispatch

Salaries: $16,800***

*Four full-time staff at $49,757 and four part-time at $14.00/hour. **All 911 equipment comes from Lake County. ***6-month total.

Highland Police Department * $205,486 Radio Equipment: $3,600 -- -- -- *All costs associated with dispatchers are embedded in the police department budget.

St. John Police Department $112,500 -- -- -- $4,000* -- *The PSAP is located in the Municipal Public Safety Facility with the police and fire departments. Utility costs not directly related to PSAP operations are paid by the town. Most maintenance for computers, radios, and dispatch consoles is handled in-house by staff for the police and IT staff for the town.






Marion Marion County Sheriff's 911 Communications -- -- -- -- -- --


$1,970,761* $650,261** Total: $103,500 $1,217,000*** -- -- *Totals are for all of 2012.The county general fund pays for everything not covered by the 911 surcharge funds. **Total for salary only. Does not include benefits. ***Includes all of the bond payments for the recently constructed Sheriff Department and jail complex.

Miami Miami County RDC $292,693 $185,193*

Total: $95,250



--

Equipment Repair, Building

Maintenance: $5,000**

CAD Maintenance/Training:

$5,000

Director and Asst. Cell/Office Supplies:

$2,250

*All employee benefits are paid out of the county general fund. **The dispatch center is housed in the county annex building with other county offices and the county pays for all utilities and cleaning services.


$1,700,000*

Total: $593,644**

County: $285,975 City: $307,669

Total: $282,738



-- *** CAD Administrator Salary: $24,124****

*Estimated yearly operational expenses. **Total does not include benefits. Both the county and the city pay for salaries from the 911 wireless funds. ***Utilities are paid from the Bloomington Police Department budget, where the dispatch center is located. ****The CAD Administrator’s salary is paid from the city general fund.

Newton Newton County Sheriff's Department $95,532* $62,726** -- -- $1,312

Education Programs, Uniforms: $2,500

Contracts: $28,994***

*The county pays for seven full-time dispatchers, electric, phone, internet, AVL, IDACS, mapping, facility supplies, and 911 answering equipment out of the jail fund from the county general fund. **The coordinator, one full-time, and two part-time dispatchers are paid from the 911 funds. ***Contracts are mostly for the phone systems.

Noble Noble County Communications

* $135,300 Total: $80,000 -- ** -- *Some operation costs are covered by the Sheriff’s Department. **A secondary PSAP maintained at the Kendallville Police Department costs $70,000 to operate.

Ohio Ohio County Communications

* --

Total: $19,147



$8,812 -- Overtime/Part-time: $10,432

*Dispatch center is funded with 911 funds plus a portion of Riverboat Funds from both city and county (1% each).

Parke Parke County Emergency Management

* -- -- -- -- -- *Parke County Emergency Management receives all 911 surcharge revenue from the county. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the remaining three full-time dispatchers’ salaries and a portion of the director’s salary.

Porter Porter County Central Communications $1,592,943 $1,341,634 Radio Equipment: $985,520* ** ** -- *County-wide fire simulcast radio system purchased using the interest money from the sale of the county hospital five years ago.

**Share space with the Sheriff’s Department. Porter County pays all building expenses out of a separate budget.

Putnam Putnam County 911 $618,607* $232,028

Total: $14,311



$252,924 $19,656

Telephone Network: $33,932

CAD & Computer:

$65,756

*County pays for insurance (liability and equipment), generator fuel & maintenance, battery/UPS maintenance, furniture, dispatcher training, and office supplies.

Ripley Ripley County 911 Communications Center $202,836* $140,796

Total: $61,040

911 Answering Equipment: $53,000 -- -- Training: $1,000

*Ripley County pays for salary and benefits for five employees, IDACS equipment, and radio equipment and maintenance. As of January 1, 2012, the county also pays for utilities, furniture, postage, office supplies, uniforms, liability insurance, and office equipment. All contributions from Ripley County come from the county general fund.

Shelby Shelby County Criminal Justice Center -- $54,372

Total: $59,876



-- $5,546 --






Steuben Steuben County Communications $1,020,546* $560,341

Total: $407,205**



-- **

Radio Fund/ Tower: $50,000

Tower Rental: $3,000

*Figures are for all of 2012. **The county pays for maintenance and insurance on the facility, electric, gas, some equipment, and for costs related to tower sites (electric, generators, rental, etc.).The county also used Major Moves money to upgrade the radio system that is currently being implemented and will use 911 Funding to partially pay that fund back.


$370,000 $160,500

Total: $96,000



-- $5,000

Misc.: $5,000

Other Benefits: $103,500

Union Union County 911 -- -- -- -- -- --

Vigo Vigo County Central Dispatch $348,649 $132,411 Total: $9,762 * $9,124

Training: $8,957

Contractual Services: $188,395

*All utilities and facility costs are covered by the county.

Wabash

North Manchester Police Department

$154,561 $103,309 Radio Equipment: $35,300* $1,814 ** -- *The cost for the 911 computers and phones are paid for by Central Dispatch of Wabash County. **Dispatch is located in a facility that also houses the police and fire departments and therefore facility costs are part of the overall cost for maintaining the building.

Wabash County 9-1-1 Central Dispatch Center $466,275

$232,656 / $77,779

Total: $142,628



$6,000 $1,477 -- *Radio equipment is on a five year lease-purchase plan ending in late 2015.

Wayne Wayne County Emergency Communications $685,890 $568,606 911 Answering Equipment: $83,914 -- $30,142

Office Supplies, Travel, Training: $3,228

Wells Bluffton Dispatch (Bluffton PD)

$374,032* $303,668**

Total: $67,864



-- -- Training: $2,500 *The City of Bluffton pays for all utilities, building maintenance, insurance (building), office supplies, administrative telephone lines, and any expenses not covered by Wells County or the surcharge. **The city pays for five dispatchers, the surcharge pays for four, and the Wells County general fund reimburses the city for one.

White White County Communications/E911 * $284,066 Total: $30,000 -- ** Maintenance:

$25,000***

*The 911 surcharge covers less than half of the operation costs and the remaining costs are covered by license and excise taxes and property taxes levied by the county. **All building maintenance and electricity costs are paid for by the county as part of the Sheriff’s Department budget as the dispatch center is located inside the same building as the jail. ***Maintenance by our 911 phone provider is $12,549 and maintenance by our radio vendor is $9,900.

Whitley

Columbia City Communications

-- $188,624 Total: $1,750*


** ** -- *Whitley County and Columbia City are on one system, but have PSAPs at both locations. Whitley County provides the 911 equipment. **Building costs and utilities are paid through from the city budget.

Whitley County Sheriff Department $430,997* $349,669* 911 Answering Equipment: $4,544 ** $63,145**

Training: $2,811

Columbia City Contract: $10,828

*More than half the employees’ salaries (7) and the entire benefit portion (FICA, Medical, PERF, and Insurance) for all dispatchers (11) and directors (2) are paid out of the County General Fund. **All utilities, repairs and maintenance, a portion of the radio expenses, furniture, and most supplies are paid out of the Sheriff’s Department budget.

Table G2: Expenses - 2011 (Q5; n=67)





Adams Adams County Sheriff Department $531,000* $342,200** 911 Answering Equipment: $187,820 *** ***

Supplies: $3,000

Training: $6,000

Non-coded Appropriations: $53,000

*Dispatch has been covering budget shortfalls with savings from the 911 fund from prior year's surpluses. By using these funds for operational costs, they are not available for needed equipment upgrades. Revenue peaked in 2005 and has been declining since 2008. **$204,500 for salary, $30,700 for the Chief Dispatcher (paid from Jail Account), $5,000 for a part-time dispatcher, and $102,000 in benefits. ***All facility costs and related operations costs are paid out of the jail account by the county.


$6,722,663* $1,847,888 911 Answering Equipment: $205,395


** $141,643 -- *Center consolidated in August of 2011, total is estimated annualized expense total. **Facility costs will begin in 2013.

Bartholomew Bartholomew County Emergency 911 Center $1,404,974 $1,185,515* 911 Answering Equipment: $177,200 -- Repairs: $23,032** -- *The center was short on manpower for most of 2011 which lowered the total for salary and benefits.

**All of the electric bills and insurance are paid by the Auditor’s office from the General County Fund.


$178,131 $120,054 Total: $55,507


* * -- *Dispatch center is co-located with Sheriff Department and all building costs and utilities are paid from County General funds.

Boone Boone County Communication Center $765,000 -- * $15,000*/** * -- *An initial investment of $6.1 million in 2006 covered the systems and equipment, supplies, facility, etc.

**Facilities maintenance agreement.


Carroll Carroll County E911 $201,546 $186,388 911 Answering Equipment: $12,829


* * -- *Center is co-located with the Sheriff's Office and shares space with jail division. Dispatch center does not pay for any of the utilities or building maintenance, as these are paid from the Sheriff’s Department budget.

Cass Cass County Central Dispatch $848,737 $712,418* -- ** $136,319** -- *Retirement (PERF) is deducted by the Auditor’s Office directly and not included though it comes out of the center’s budget. **Utilities are paid by Probation Department and building maintenance is paid by County Commissioners.

Clark

Charlestown Police Department -- -- -- -- -- --

Clark County 911 $1,461,121 $811,566 911 Answering Equipment: $300,000


-- $99,555 -- *Radio upgrade costs in 2011 due to consolidation of Sheriff’s Office dispatch.

Clinton Clinton County Central Dispatch $1,175,360 $583,000

Total: $167,941


Radio Equipment: Included in Facility Costs for Lease

$370,679* $20,365

Training, Meals, Mileage, Lodging, Seminars:

$11,000

Telco Costs, Service Agreements, Dues,

Memberships, Subscriptions: $22,375

*After building the new dispatch center, the lease payment combined all new radio infrastructure as well as covering the construction costs.

Daviess Washington Police Department

* -- -- -- -- -- *Operating expenditures are taken out of the WPD budget.

Dearborn Dearborn County Communications $933,821 $762,071 Total: $4,500 * $154,750

Office Exp. Training: $12,500 *All facility costs, electricity, water, etc., are paid from the County Commissioner's budget.

Decatur

Decatur County Sheriff’s Department $318,613 $205,369*

Total: $57,155



-- $53,291*/** Training: $2,798 *The electric, phones and other utilities are paid by the host government. The county also pays insurance for five dispatchers. *Equipment repair, maintenance and 911 telephone connection for 911 service.


Total: $15,098


$203,000** -- -- *Includes only the salary for part-time dispatchers and 911 Coordinator. **The dispatch center is located inside the police department and budgeted as part of the police department budget. The listed cost is the total cost for the facility. The building lease is paid from the police department budget.

Table G2: Expenses - 2011 (Q5; n=67) (continued)






Dubois Dubois County Communications Center -- -- * ** ** --

*$130,000 is budgeted to cover on-going 911 and mapping costs. When equipment needs to be replaced, an additional appropriation must be received from the county. An amount is set aside each year for equipment needs countywide. **All building and property costs (electric, water, etc.) are paid by the county.

Elkhart Elkhart City Communications -- -- -- -- -- -- Elkhart County 911 $2,200,000* $1,353,000* Total: $607,000* -- -- -- *Listed figures are estimates.

Franklin Franklin County 911 $298,045 $240,911*

Total: $43,134



-- ** Ripley County 911

Agreement: $14,000***



$645,265 $277,265*

Total: $145,000**



paid by county * OSSI Software Maintenance: $78,000


Grant Grant County Sheriff's Department * -- -- -- -- -- *The daily operations of the Grant County Dispatch Center are part of the Sheriff's Department budget. The only expenditures that are paid

from the 911 account are the lease on the 911 equipment, recording system, radio system, etc.


$237,436 $222,279* Radio Equipment: $1,659** -- $1,413***

Cell Phones: $4,985

Telco Expenses: $7,101

****

*Only six dispatchers are paid out of 911 funds, the other six are paid from county general funds. **The equipment lease was paid off in 2009; new equipment is now needed and being paid on monthly agreement until ordered. ***The dispatch center is housed in the Sheriff’s Department so all utilities are paid by county general funds. ****All office supply expenses and uniforms are paid with Sheriff Department funds.



Hancock Hancock County Emergency Operations Center $1,271,019 $1,066,268

Total: $79,226

Radio Equipment: $50,673 $102,067 $27,284

Phones: $35,424




$3,986,197 $2,106,806

Total: $1,083,100



$143,202* $653,089** --


Howard Howard County (Kokomo) Communications $1,297,977* $1,057,249

Total: $166,989



-- $67,954** Travel & Training: $5,781

*2011 was the first year of consolidation. **The PSAP is located at the Criminal Justice Center and therefore the Sheriff’s Department budget covers all costs related to utilities, etc.






Jackson

Jackson County Sheriff Department -- $107,679* Radio Equipment: $278,667 -- $150,952** Training, Supplies, Etc.:

$10,688

*For director salary paid from 911 account. Salaries and benefits for dispatchers are paid for out of Sheriff’s Department budget. In 2011, the 911 fund paid $100,000 towards dispatch salaries, $50,000 to Jackson County Sheriff Department and $50,000 to Seymour Police Department. **Related Operations Costs include ongoing contracts to run PSAP operations (e.g., Verizon). The ROC numbers are included in the Radio Equipment total given.


Jay Jay County Sheriff’s Office $348,511 $222,279 Radio Equipment: $10,599 -- $115,633* -- *Utilities are paid from the jail budget.

Jefferson

Jefferson County 911 -- $203,758*

Total: $162,552**



-- $17,486***

Training, Memberships, Etc.: $6,934

Travel: $400

*Salary/benefits include Jefferson County Sheriff's dispatchers from the budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. **Communication equipment is paid from 911 funds for the County PSAP. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. ***Amount reflects 50% of the total costs for both PSAPs.


Total: $10,871**



-- $17,486*** Training: $6,934

Misc.: $400

*Salary and benefits are paid by the City of Madison from the police budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. **Communications equipment includes the line items for communications equipment and IDACS/NCIC from Madison Police Department. ***Utilities and maintenance for all equipment are paid from Jefferson County 911 funds. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. Amount reflects 50% of the total costs for both PSAPs




Knox Knox County Central Dispatch -- -- -- -- -- --

Kosciusko Kosciusko 911 Communications $1,173,948 $994,191

Total: $173,732



-- * Uniforms: $2,411

Training: $3,614

*Dispatch Center is located in the basement of the justice building; therefore related operating costs for items like utilities and maintenance are not available.

La Porte La Porte County E-911 $2,381,314* $1,272,622

Total: $339,376



-- $68,171**

Benefits: $116,702


Office Equipment:

$15,285

Uniforms: $6,137

*The wireless funds were not utilized in 2009 and 2010, instead sitting in an account unused. They were then paid out in 2011, which is why expenses are higher for this year. **The electric bill is paid for by the county and not from 911 funds.

LaGrange LaGrange County Communications -- $494,143 -- -- -- --






Lake

Cedar Lake Police Department -- $290,713* ** $28,000 *




Dyer Police Department $269,651 * ** -- $32,624


Dispatch Salaries:

$36,400

*Four full-time staff at $49,757 and four part-time at $14.00/hour. **All 911 equipment comes from Lake County.


St. John Police Department $225,000 -- Radio Equipment: $75,000 -- $4,000* -- *The PSAP is located in the Municipal Public Safety Facility with the police and fire departments. Utility costs not directly related to PSAP operations are paid by the town. Most maintenance for computers, radios, and dispatch consoles is handled in-house by staff for the police and IT staff for the town.


Marshall Marshall County Sheriff's Department $1,926,962* $603,462** Total: $106,500 $1,217,000*** -- --

*The county general fund pays for everything not covered by the 911 surcharge funds. **Total for salary only. Does not include benefits. ***Includes all of the bond payments for the recently constructed Sheriff Department and jail complex.


Total: $190,500



-- $10,000**

CAD Maintenance, Training: $10,000

Director and Assistant Cell Phones, Office Supplies:

$4,500


Monroe Monroe County Central Emergency Dispatch Center $1,390,267

$1,059,992*

County: $390,716 City: $669,276

Total: $282,738



-- ** Salary for CAD Administrator: $47,536***

*Total does not include benefits. Both the county and the city pay for salaries from the 911 wireless funds. **Utilities are paid from the Bloomington Police Department budget, where the dispatch center is located. ***The CAD Administrator’s salary is paid from the city general fund.


$180,069* $128,280** Total: $1,660 -- $1,999




Noble Noble County Communications * $270,600 Total: $130,000 -- ** -- *Some operation costs are covered by the Sheriff’s Department.

**A secondary PSAP maintained at the Kendallville Police Department costs $70,000 to operate.

Ohio Ohio County Communications $236,856* $175,000*

Total: $19,146



$17,625 -- Overtime and Part-time: $25,085

*Dispatch center is funded with 911 funds plus a portion of Riverboat Funds from both city and county (1% each). **Estimate.

Parke Parke County Emergency Management -- * -- -- -- --

*Parke County Emergency Management receives all 911 surcharge revenue from the county. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the remaining three full-time dispatchers’ salaries and a portion of the director’s salary.

Porter Porter County Central Communications $2,847,950 $2,370,169 -- * * -- *Share space with the Sheriff’s Department. Porter County pays all building expenses out of a separate budget.






Putnam Putnam County 911 $1,114,322 $481,066*

Total: $31,415



$321,715 $61,189*


CAD & Computer:

$144,451



$408,900 $276,185* Total: $119,815


-- $4,800

Chairs, Postage, Pamphlets, Office Supplies: $6,100

Training: $2,000

*Ripley County pays for salary and benefits for five employees, IDACS equipment, and radio equipment and maintenance. All contributions from Ripley County come from the County General.


Total: $91,771



-- $11,275 --

Steuben Steuben County Communications $1,130,567 $556,341

Total: $670,362



-- *

Radio Fund/Tower: $50,000


*The county pays for maintenance and insurance on the facility, electric, gas, some equipment, and for costs related to tower sites (electric, generators, rental, etc.).


$650,000 $321,000

Total: $186,000



-- $7,000 Misc.: $3,000

Other Benefits: $48,000


Vigo Vigo County Central Dispatch $602,991 $213,307 Total: $89,046 * $8,504

Training: $15,120



Wabash

North Manchester Police Department $250,736 $178,792 Radio Equipment: $54,490 $3,781* -- -- *Dispatch is located in a facility that also houses the police and fire departments and therefore facility costs are part of the overall cost for

maintaining the building. The cost for the 911 computers and phones are paid for by Central Dispatch of Wabash County.

Wabash County 9-1-1 Central Dispatch Center $700,863 $404,400 /

$146,397

Total: $268,577



$12,000 $4,685 -- *Radio equipment is on a five year lease-purchase plan ending in late 2015.

Wayne Wayne County Emergency Communications $1,371,777 $1,150,317

Total: $170,325



-- $44,107 Office Supplies, Travel, Training: $7,029


$729,137 $607,337*

Total: $116,800



** ** Training: $5,000 *The city pays for five dispatchers, the surcharge pays for four, and the Wells County general fund reimburses the city for one. **The City of Bluffton pays for all utilities, building maintenance, insurance (building), office supplies, administrative telephone lines, and any expenses not covered by Wells County or the surcharge.






White White County Communications/E911 * $537,337 Total: $60,000 -- ** Maintenance:

$25,000***

*The 911 surcharge covers less than half of the operation costs and the remaining costs are covered by license and excise taxes and property taxes levied by the county. **All building maintenance and electricity costs are paid for by the county as part of the Sheriff’s Department budget as the dispatch center is located inside the same building as the jail. ***Maintenance by our 911 phone provider is $12,549 and maintenance by our radio vendor is $9,900.

Whitley

Columbia City Communications -- $377,249

Total: $2,500*

Radio Equipment: $2,000 ** ** -- *Whitley County and Columbia City are on one system, but have PSAPs at both locations. Whitley County provides the 911 equipment.

**Building costs and utilities are paid from the city budget.

Whitley County Sheriff Department

$808,953* $645,944*

Total: $28,277



** $123,114**

Training: $897








Adams Adams County Sheriff Department $478,396 $228,802 911 Answering Equipment: $164,373 * * -- *All facility costs and related operations costs are paid out of the jail account by the county.


-- -- -- -- -- -- Center consolidated in 2011.

Bartholomew Bartholomew County Emergency 911 Center $1,318,732 $1,208,248 911 Answering Equipment: $177,200 -- Repairs: $29,150* -- *All of the electric bills and insurance are paid by the Auditor’s office from the General County Fund.


$176,288 $110,136 Total: $55,507


* * -- *Dispatch center is co-located with Sheriff Department and all building costs and utilities are paid from County General funds.

Boone Boone County Communication Center $765,000 -- * $15,000*/** * * *An initial investment of $6.1 million in 2006 covered the systems and equipment, supplies, facility, etc.



Carroll Carroll County E911 $174,991 $174,991 -- * * -- *Center is co-located with the Sheriff's Office and shares space with jail division. Dispatch center does not pay for any of the utilities or building maintenance, as these are paid from the Sheriff’s Department budget.

Cass Cass County Central Dispatch $920,911 $775,110* -- -- $145,801** -- *Retirement (PERF) is deducted by the Auditor’s Office directly and not included though it comes out of the center’s budget. **Utilities are paid by Probation Department and building maintenance is paid by County Commissioners.


Clark County 911 $1,211,121 $811,566 911 Answering Equipment: $300,000 -- $99,555 --

Clinton Clinton County Central Dispatch -- -- -- -- -- --


Dearborn Dearborn County Communications $926,727 $757,227 Total: $6,000 * $151,000* Office Exp. Training:

$12,500 *All facility costs, electricity, water, etc., are paid from the County Commissioner's budget.






Decatur

Decatur County Sheriff’s Department $537,363 $199,471*

Total: $101,800



-- $233,636**/*** Training: $3,062 *The county pays insurance for five dispatchers. **The electric, phones and other utilities are paid by the host government. ***Equipment repair, maintenance and 911 telephone connection for 911 services.


Total: $79,300

Radio Equipment: $58,850** $100,500*** -- --

*Includes only the salary for part-time dispatchers and 911 Coordinator. **For a camera monitoring system at the dispatch center and courthouse. ***The dispatch center is located inside the police department and budgeted as part of the police department budget. The listed cost is the total cost for the facility. The building lease is paid from the police department budget.




Elkhart Elkhart City Communications -- -- -- -- -- -- Elkhart County 911 -- -- -- -- -- --


Total: $54,501



-- ** Ripley County 911 Agreement: $14,000***


Gibson Gibson County Sheriff's Office $645,265 $277,265*

Total: $145,000**



Paid by county * OSSI Software

Maintenance: $78,000


Grant Grant County Sheriff's Department * -- -- -- -- --

*The daily operations of the Grant County Dispatch Center are part of the Sheriff's Department budget. The only expenditures that are paid from the 911 account are the lease on the 911 equipment, recording system, radio system, etc.


$278,286 $260,403* Radio Equipment: $5,000

**

-- $2,748***

Cell Phones: $2,169


****

*Only six dispatchers are paid out of 911 funds, the other six are paid from county general funds. **The equipment lease was paid off in 2009; new equipment is now needed and being paid on monthly agreement until ordered. ***The dispatch center is housed in the Sheriff’s Department so all utilities are paid by county general funds. ****All office supply expenses and uniforms are paid with Sheriff Department funds.



Hancock Hancock County Emergency Operations Center $1,223,169 $1,037,338

Total: $72,206

Radio Equipment: $44,292 $250,528 $27,259

Phones: $33,633



-- -- -- -- -- --


$4,158,378 $2,274,478

Total: $1,083,100



$143,202* $657,598** --







Howard Howard County (Kokomo) Communications * -- -- -- -- -- -- *Did not consolidate until 2011.

Jackson

Jackson County Sheriff Department -- $107,549* Radio Equipment: $391,507 -- $161,657** Training, Supplies, Etc.:

$15,875

*For Director salary paid from 911 account. Salaries and benefits for dispatchers are paid for out of Sheriff’s Department budget. In 2010, the 911 fund paid $100,000 towards dispatch salaries, $50,000 to Jackson County Sheriff Department and $50,000 to Seymour Police Department. **Related Operations Costs include ongoing contracts to run PSAP operations (e.g., Verizon). The ROC numbers are included in the Radio Equipment total given.

Seymour City Police Department -- -- * -- -- -- *Seymour and Jackson County are not consolidated, but when Seymour upgraded their system in 2010, this was paid for with 911 funds.

Jay Jay County Sheriff’s Office $331,008 $224,823 -- -- $107,000* -- *Utilities are paid from the jail budget.

Jefferson


Total: $83,262**



-- $20,680***

Training, Memberships, Etc.: $8,176

Travel: $500



Total: $10,852**



-- $20,680*** Training: $8,176

Misc.: $500

*Salary and benefits are paid by the City of Madison from the police budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. **Communications equipment includes the line items for communications equipment and IDACS/NCIC from Madison Police Department. ***Utilities and maintenance for all equipment are paid from Jefferson County 911 funds. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. Amount reflects 50% of the total costs for both PSAPs.


$44,500* -- -- ** --

*Full-time and part-time dispatcher pay and benefits are funded from the police department budget. **Dispatch is located at the police station and all electric, telephone, and other bills are paid for from the police department’s budget. Electric bills average $1,200 per month. Telephone bills average between $700 and $800 per month.




Total: $124,045



-- * Uniforms: $640

Training: $3,308



Total: $331,364



-- $25,146**

Benefits: $213,721


*Wireless funds were not utilized in 2010. **The electric bill is paid for by the county and not from 911 funds.


-- $513,972 -- -- -- --






Lake

Cedar Lake Police Department -- $278,100* Radio Equipment: $1,867** $29,500 *




Dyer Police Department $269,651 * ** -- $32,624


Dispatch Salaries:

$36,400



St. John Police Department $225,000 -- -- * $4,000* -- *The PSAP is located in the Municipal Public Safety Facility with the police and fire departments. Utility costs not directly related to PSAP operations are paid by the town. Most maintenance for computers, radios, and dispatch consoles is handled in-house by staff for the police and IT staff for the town.


Marshall Marshall County Sheriff's Department $1,921,462* $603,462** Total: $101,000 $1,217,000*** -- --

*The county general fund pays for everything not covered by the 911 surcharge funds. **Total for salary only. Does not include benefits. ***Includes all of the bond payments for the recently constructed Sheriff Department and jail complex.


Total: $190,500



-- $10,000**


Director and Assistant Cell Phones, Office Supplies:

$4,500



$1,036,670*

County: $405,256 City: $631,414

Total: $277,938



-- ** -- *Total does not include benefits. Both the county and the city pay for salaries from the 911 wireless funds. **Utilities are paid from the Bloomington Police Department budget, where the dispatch center is located.


$177,739* $126,795** Total: $251 -- $1,952



*The county pays for seven full-time dispatchers, electric, phone, internet, AVL, IDACS, mapping, facility supplies, and 911 answering equipment out of the jail fund from the county general fund. In 2010, the I.T. Department took over computer and software expenses. **The coordinator, one full-time, and two part-time dispatchers are paid from the 911 funds. ***Contracts are mostly for the phone systems.

Noble Noble County Communications -- -- -- -- -- --

Ohio Ohio County Communications $235,044* $175,000**

Total: $18,604



$17,625 -- Overtime and Part-time: $23,815

*Dispatch center is funded with 911 funds plus a portion of Riverboat Funds from both city and county (1% each). **Estimate.

Parke Parke County Emergency Management -- * -- -- -- --

*Parke County Emergency Management receives all 911 surcharge revenue from the county. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the remaining three full-time dispatchers’ salaries and a portion of the director’s salary.

Porter Porter County Central Communications $2,652,837 $2,105,180 911 Answering Equipment: $1,040,000* ** ** --

*New Patriot Phone system, go live was early 2011.Totals reflect money from General Fund, Wireless Fund, Landline Fund and Rainy Day Fund combined. **Share space with the Sheriff’s Department. Porter County pays all building expenses out of a separate budget.






Putnam Putnam County 911 $1,022,819 $497,296

Total: $21,785



$313,923 $37,950*


CAD & Computer:

$100,171



$451,773 $306,748* Total: $131,425*


-- $4,800


Training: $1,900



Total: $469,784



-- $10,259 --


Total: $690,905



-- *

Radio Fund/Tower: $50,000


*The county pays for maintenance and insurance on the facility, electric, gas, some equipment, and for costs related to tower sites (electric, generators, rental, etc.).

Tipton Tipton County Communications $675,000 $319,000 Total: $175,000 * * *Missing records for 2010.


Vigo Vigo County Central Dispatch $738,237 $107,300 Total: $291,342 * *

Training: $13,601



Wabash

North Manchester Police Department $241,167 $213,795 Radio Equipment: $8,643* $4,292** ** --

*The cost for the 911 computers and phones are paid for by Central Dispatch of Wabash County. **Dispatch is located in a facility that also houses the police and fire departments and therefore facility costs are part of the overall cost for maintaining the building.

Wabash County 9-1-1 Central Dispatch Center

-- -- -- * * -- *Provided by the Sheriff’s Department.


$1,453,644 $1,109,979

Total: $301,276



-- $22,578 Office Supplies, Travel, Training: $19,812

Wells Bluffton Dispatch (Bluffton PD) $728,187 $607,337*

Total: $115,900



** ** Training: $4,950 *The city pays for five dispatchers, the surcharge pays for four, and the Wells County general fund reimburses the city for one. **The City of Bluffton pays for all utilities, building maintenance, insurance (building), office supplies, administrative telephone lines, and any expenses not covered by Wells County or the surcharge.

White White County Communications/E911 -- -- -- -- -- --






Whitley

Columbia City Communications

-- $364,000 Total: $2,500*


** ** -- *Whitley County and Columbia City are on one system, but have PSAPs at both locations. Whitley County provides the 911 equipment. **Building costs and utilities are paid through from the city budget.

Whitley County Sheriff Department $797,029* $622,605*

Total: $10,776



** $150,378**

Training: $2,655









$336,967 $200,574 911 Answering Equipment: $136,393 * * -- *All facility costs and related operations costs are paid out of the jail account by the county.

Allen

Consolidated Communications Partnership of Fort Wayne/Allen County*

-- -- -- -- -- -- *Center consolidated in 2011.

Bartholomew Bartholomew County Emergency 911 Center $1,307,197 $1,129,102 911 Answering Equipment: $150,000 -- Repairs: $29,127* -- *All of the electric bills and insurance are paid by the Auditor’s office from the General County Fund.

Benton Benton County Sheriff Department $189,420 $128,058 Total: $61,362 * * -- *Dispatch center is co-located with Sheriff Department and all building costs and utilities are paid from County General funds.

Boone Boone County Communication Center $771,372 -- * $15,000*/** * * *An initial investment of $6.1 million in 2006 covered the systems and equipment, supplies, facility, etc.


Brown Brown County Communications

-- -- -- -- -- --

Carroll Carroll County E911 -- -- -- * * -- *Center is co-located with the Sheriff's Office and shares space with jail division. Dispatch center does not pay for any of the utilities or building maintenance.

Cass Cass County Central Dispatch -- * -- -- ** --

*Retirement (PERF) is deducted by the Auditor’s Office directly and not included though it comes out of the center’s budget. **Utilities are paid by Probation Department and building maintenance is paid by County Commissioners.


Clark County 911 $1,211,121 $811,566 911 Answering Equipment: $300,000 -- $99,555 --



Dearborn Dearborn County Communications $909,741 $729,141 Radio Equipment: $10,000 * $149,600 Office Exp. Training: $11,000 *All facility costs, electricity, water, etc., are paid from the County Commissioner's budget.






Decatur


$383,200 $204,352* Radio Equipment: $23,607 -- $152,065**/*** Training: $3,176 *The county pays insurance for five dispatchers. **The electric, phones and other utilities are paid by the host government. ***Equipment repair, maintenance and 911 telephone connection for 911 services.

Greensburg Police Department * $297,301**

Total: $1,916


-- -- -- *The dispatch center is located inside the police department and budgeted as part of the police department budget. **Includes only the salary for part-time dispatchers and 911 Coordinator.




Elkhart Elkhart City Communications -- -- -- -- -- --

Elkhart County 911 -- -- -- -- -- --


Total: $41,401

911 Answering Equipment: $650


-- ** Ripley County 911 Agreement: $14,000***


Gibson Gibson County Sheriff's Office $645,265 $277,265*

Total: $145,000**



Paid by county * OSSI Software Maintenance: $78,000 *Utilities and 7 of 9 full-time 911 employees are paid from the county general fund, the other two being paid from the E911 fund. **Telephone bills (Frontier 911 connectivity and routing) are paid for by Sheriff’s Office budget. Normal phone bills (long distance, standard rates, etc.) are paid for from the county general fund.

Grant Grant County Sheriff's Department * -- -- -- -- -- *The daily operations of the Grant County Dispatch Center are part of the Sheriff's Department budget. The only expenditures that are

paid from the 911 account are the lease on the 911 equipment, recording system, radio system, etc.

Greene Greene County Sheriff’s Department $352,764 $255,308*

Total: $85,107



-- $925** Cell Phones: $4,316


*Only six dispatchers are paid out of 911 funds, the other six are paid from county general funds. **The dispatch center is housed in the Sheriff’s Department so all utilities are paid by county general funds. All office supply expenses and uniforms are paid with Sheriff Department funds.


Hamilton Hamilton County Public Safety

-- -- -- -- -- --


-- -- -- -- -- --


Hendricks Hendricks County Communications Center $4,141,867 $2,267,085

Total: $1,083,100



$143,202* $648,480** --


Howard Howard County (Kokomo) Communications* -- -- -- -- -- -- *Center consolidated in 2011.






Jackson

Jackson County Sheriff Department -- $7,420* Radio Equipment: $37,652 -- $151,171** Training, Supplies, Etc.: $17,300 *For Director salary paid from 911 account. Salaries and benefits for dispatchers are paid for out of Sheriff’s Department budget.

**Related Operations Costs include ongoing contracts to run PSAP operations (e.g., Verizon). Seymour City Police Department -- -- -- -- -- --

Jay Jay County Sheriff’s Office $363,899 $218,756 911 Answering Equipment: $36,000 -- $109,142* -- *Utilities are paid from the jail budget.

Jefferson


Total: $83,326**



-- $16,614* Training, Memberships, Etc.: $8,785

Travel: $750



Total: $8,141**



-- $16,614*** Training: $8,785

Misc.: $750

*Salary and benefits are paid by the City of Madison from the police budget. The salaries for the director and administrative assistant are included in that budget so are not reflected here. **Communications equipment includes the line items for communications equipment and IDACS/NCIC from Madison Police Department. ***Utilities and maintenance for all equipment are paid from Jefferson County 911 funds. The Jefferson County 911 office manages the 911 revenue. It is a separate entity from the two PSAPs and has its own budget. Amount reflects 50% of the total costs for both PSAPs

Johnson

Edinburgh Police Department -- $136,418 /





Total: $158,354



-- * Uniforms: $4,065

Training: $3,741



Total: $325,879



-- $20,175**

Benefits: $232,168


Office Equipment: $2,382

*The wireless funds were not utilized in 2009. **The electric bill is paid for by the county and not from 911 funds.

LaGrange LaGrange County Communications -- $504,652 -- -- -- --

Lake

Cedar Lake Police Department -- $280,014* Radio Equipment: $348** $28,000 *




Dyer Police Department $269,651 * ** -- $32,624 Clothing Allowance: $1,600

Dispatch Salaries: $36,400



St. John Police Department $225,000 -- Radio Equipment: $6,000 -- $4,000* -- *The PSAP is located in the Municipal Public Safety Facility with the police and fire departments. Utility costs not directly related to PSAP operations are paid by the town. Most maintenance for computers, radios, and dispatch consoles is handled in-house by staff for the police and IT staff for the town.







Marshall Marshall County Sheriff's Department -- -- -- $1,217,000* -- -- *Includes all of the bond payments for the recently constructed Sheriff Department and jail complex.


Total: $190,500



** $10,000**


Director and Assistant Cell Phone, Office Supplies: $4,500



$958,137*

County: $342,112 City: $616,025

Total: $282,738



-- ** Salary for CAD Administrator:

$45,915***

*Total does not include benefits. Both the county and the city pay for salaries from the 911 wireless funds. **Utilities are paid from the Bloomington Police Department budget, where the dispatch center is located. ***The CAD Administrator’s salary is paid from the city general fund.

Newton Newton County Sheriff's Department $180,513* $123,235** Total: $706 -- $4,455




Noble Noble County Communications -- -- -- -- -- --

Ohio Ohio County Communications $210,927* $170,000**

Total: $18,302



$17,625 -- -- *Dispatch center is funded with 911 funds plus a portion of Riverboat Funds from both city and county (1% each). **Estimate.

Parke Parke County Emergency Management -- -- -- -- -- --

Parke County Emergency Management receives all 911 surcharge revenue from the county. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the remaining three full-time dispatchers’ salaries and a portion of the director’s salary.

Porter Porter County Central Communications $2,174,961 $1,514,693 -- * * -- *Share space with the Sheriff’s Department. Porter County pays all building expenses out of a separate budget.

Putnam Putnam County 911 $1,063,967* $508,799

Total: $19,645



$345,237 $53,339 Telephone Network: $46,616

CAD & Computer: $90,331


Ripley Ripley County 911 Communications Center $397,309 $257,284*

Total: $126,425

911 Answering Equipment: $116,350 -- $4,800


Training: $1,900



Total: $496,539



-- $6,618 --


Total: $736,984


Radio Equipment: $4,164,795*

-- -- Radio Fund/Tower: $50,000


*2009 expenditure on radio equipment is not included in totals. **The county pays for maintenance and insurance on the facility, electric, gas, some equipment, and for costs related to tower sites (electric, generators, rental, etc.).The county also used Major Moves money to upgrade the radio system that is currently being implemented and will use 911 Funding to partially pay that fund back.






Tipton Tipton County Communications $675,000 $315,000 Total: $175,000 * * -- *Records missing for 2009.


Vigo Vigo County Central Dispatch $455,979 $87,387 Total: $68,983 * *

Training: $8,304

Office Supplies: $1,072



Wabash

North Manchester Police Department $300,218 $202,862 Radio Equipment: $77,567 $5,279 * --

*Dispatch is located in a facility that also houses the police and fire departments and therefore facility costs are part of the overall cost for maintaining the building. The cost for the 911 computers and phones are paid for by Central Dispatch of Wabash County.

Wabash County 9-1-1 Central Dispatch Center -- -- -- * * -- *Provided by the Sheriff’s Department.

Wayne Wayne County Emergency Communications $1,433,398 $1,084,087

Total: $221,770



-- $11,746 Office Supplies, Travel, & Training:

$15,796


$709,041 $589,116*

Total: $115,200



-- ** Training: $4,725 *The city pays for five dispatchers, the surcharge pays for four, and the Wells County general fund reimburses the city for one. **The City of Bluffton pays for all utilities, building maintenance, insurance (building), office supplies, administrative telephone lines, and any expenses not covered by Wells County or the surcharge.

White White County Communications/E911 -- -- -- -- -- --

Whitley

Columbia City Communications -- $352,312

Total: $2,500*

Radio Equipment: $2,000 ** ** --

*Whitley County and Columbia City are on one system, but have PSAPs at both locations. Whitley County provides the 911 equipment. **Building costs and utilities are paid through from the city budget.

Whitley County Sheriff Department $824,522* $638,430*

Total: $26,858



** $148,077** Training: $647




103

Appendix H County and Municipal Data

Question 6 Revenues


104

Table H: Revenue - 2012 (Jan. 1 – June 30) (Q6; n=67)

County PSAP Total revenue Landline surcharges

Wireless surcharges

Contributions from host

government

Contributions from participating local

government Other Comments

Adams Adams County Sheriff Department $169,109 $111,455 $57,654 -- -- --


$2,935,818* $868,942 $6,240 $1,597,565 $461,569

911 Tapes Fees: $1,156

Interest Income: $345

*Revenue split is 80/20, with Fort Wayne contributing 80% and Allen County contributing 20%.

Bartholomew Bartholomew County Emergency 911 Center $601,136* ** *** $118,977 City of Columbus: $181,437 --

*Total includes money provided by the City of Columbus to assist with budget shortfall. **Surcharge of $1.84 ***Surcharge of $.50

Benton Benton County Sheriff Department* $61,000 $22,510 $38,491 -- -- -- *Recent changes to the surcharge amount will likely result in the underfunding of PSAP operations. The budget does not presently receive any funds from the

county general fund or from any participating local governments.

Boone Boone County Communication Center* -- -- -- -- -- -- *A $6.1 million initial investment in 2006 covered the systems and equipment, supplies, facility, etc.

Brown Brown County Communications*

-- -- -- -- -- -- *Will need to contact Auditor's Office for revenue data.

Carroll Carroll County E911* $112,860 $62,860 -- -- City of Delphi: $50,000 -- *Carroll County took over the dispatch duties for the City of Delphi in 2009 for an offered $50,000 per year. This revenue may be lost in 2014 due to disagreement over whether Delphi should be required to contribute to the PSAP budget.

Cass Cass County Central Dispatch $424,841 $272,619 $52,222 $50,000 City of Logansport: $50,000 --

Clark Charlestown Police Department

-- -- -- -- -- --

Clark County 911 $784,290 $293,485 $160,920 $329,885 -- --

Clinton Clinton County Central Dispatch $1,011,587 $526,538 $55,143 -- Public Safety LOIT: $447,906 Frankfort City Light

& Power: $18,000

Daviess Washington Police Department

-- -- -- -- -- --

Dearborn Dearborn County Communications $471,657 $229,170 $85,685 $156,802 -- --

Decatur

Decatur County Sheriff’s Department $229,018 $98,127 $46,852 $84,039* -- -- *Contribution from host local government pays for five full-time dispatchers.

Greensburg Police Department $8,839 -- -- * Decatur County: $8,839 -- *Decatur County collects all revenue from 911 surcharges. They pay our 911 coordinator’s salary, part of our part-time employee’s salary, and for 911

equipment and upkeep.



$842,020 $393,545 $154,235 $288,140* -- Appropriations for

Equipment: $6,100*

*From county general fund.

Elkhart Elkhart City Communications -- $41,195 * -- -- -- *An inter-local agreement with the county provides 35% of the monthly wireless revenue. Elkhart County 911 -- -- -- -- -- --

Franklin Franklin County 911 $117,284* -- -- -- Brookville Town: $16,600** -- *Revenue comes from 911 surcharges and county general funds. **Brookville pays 20% of the salaries of dispatchers. The Sheriff and Director are paid from a different budget.


-- -- -- -- -- --

Grant Grant County Sheriff's Department -- * -- -- -- -- *Prior to recent legislative changes, landline charge had always been $.54. No contributions from other government agencies are received.

Greene Greene County Sheriff’s Department $156,533 $90,751 $65,782 -- -- --


Table H: Revenue - 2012 (Jan. 1 – June 30) (Q6; n=67) (continued)


Wireless surcharges


government




Hancock Hancock County Emergency Operations Center $446,080 $339,886 $106,194 -- -- --


$750,000* $225,000 - $235,000

-- $515,000 – $525,000

-- -- *Revenue comes from wireline/wireless surcharges and County General funds. Total revenue is an estimated budget.


$4,804,264* $1,180,000* $430,000*

Plainfield Police General Fund: $526,890**

Plainfield Fire

Territory Operating Fund: $148,610**

Hendricks County Sheriff General Fund: $771,050**

Brownsburg Police - General Fund: $300,000**

Brownsburg Fire Territory Operating Fund: $133,750**

Avon Police - General/EDIT Funds: $111,875**

Avon/Washington Township Fire Operating Fund: $160,000**

Danville Police - EDIT Fund: $238,500**

Pittsboro/Middle Township Fire Territory - Fire Operating Fund:

$13,400**

Pittsboro Police - General Fund: $7,912**

Coatesville Police General Fund: $4,570**

North Salem Police General Fund: $4,847**

Liberty Township Trustee: $17,560**

Eel River Township Trustee: $3,000**

Hendricks County Auditor – 911

Surplus After Debt Payments: $750,000

Interest Earned: $2,300 (est.)

*Totals are estimated for the entire fiscal year of 2012. **The Center did not start collecting FY '12 contributions until after June 30, 2012. The amounts in this column reflect each unit's commitment to be paid during FY 2012.

Howard Howard County (Kokomo) Communications $281,508* $157,657 $123,851 -- -- -- *Revenue from 911 surcharges pay for all operating costs while city and county pay for personnel costs. All 911 funds are committed to operating costs first;

any remaining costs are split between the city (70%) and the county (30%).

Jackson

Jackson County Sheriff Department

$129,646 $66,674 $32,972 -- -- --


Jay Jay County Sheriff’s Office $221,778 $101,920 $40,003 $79,855 -- --

Jefferson Jefferson County 911* $137,487 $82,478 $55,009 -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity. Madison Police Department (Communications & 911)* -- -- -- -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity.



Wireless surcharges


government



Johnson Edinburgh Police Department -- -- -- -- -- -- Franklin City -- -- -- -- -- --


-- -- -- -- -- --

Kosciusko Kosciusko 911 Communications $581,792 $123,566 $171,484 $286,742 -- --

La Porte La Porte County E-911 $623,820 * ** $323,982*** -- -- *Surcharge of $2.21 **Surcharge of $.50 ***Host local government contributions are from the County General Fund, while other revenue comes from the landline surcharge.


-- -- -- -- -- --

Lake

Cedar Lake Police Department -- -- -- -- -- * *County funds are available for equipment, but have to be specifically requested for a given project.

Dyer Police Department -- * * -- -- -- *Lake County receives and then distributes landline and wireless surcharges. Highland Police Department -- -- -- -- -- -- St. John Police Department -- -- -- -- -- --



* $146,976 -- -- ** --

*The county general fund pays for everything not covered by the 911 surcharge funds. **In the process of completing an inter-local agreement that will go into effect in 2014. Upon agreement, Argos, Bourbon, and Culver will resume contributing to the central dispatch operation budget. Central Dispatch Center will also include Plymouth, who will contribute to the budget. Argos, Bourbon and Culver were not billed this year.

Miami Miami County RDC $224,575 $103,390 $61,185 $30,000 City of Peru: $30,000 --

Monroe Monroe County Central Emergency Dispatch Center $252,231 $115,722 $124,509 --

County Training: $4,000 City Training: $8,000 *

*The center is located in the Bloomington Police Department facility. Therefore, the city pays for utilities, janitorial staff, CAD administration, IT support, and facility upkeep.

Newton Newton County Sheriff's Department * -- -- -- -- -- *The Coordinator, a full-time and two part-time dispatchers are paid from the 911 funds; everyone else is paid from the jail fund (county general fund).

Noble Noble County Communications * -- -- -- -- -- *Need to get monetary figures from Noble County Auditor

Ohio Ohio County Communications * -- -- -- -- -- *Revenue comes from 911 funds plus a portion of Riverboat Funds from both city and county (1% each).

Parke Parke County Emergency Management * -- -- -- -- --

*All of the 911 surcharge revenue coming to Parke County comes to Parke County Emergency Management. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the other three full-time dispatchers’ salaries and a portion of the director's salary.

Porter Porter County Central Communications* $1,594,468 $624,369 $292,622 $156,239 --

Rainy Day Fund: $521,237**

*The Communications Center broke away from the Sheriff’s Department in 2003 and has never had a general fund budget. Everything is purchased with 911 funds. **Rainy Day fund budgeted for entire year of 2012 is $1,925,318. Money listed is money used out of the Rainy Day fund for all of 2011 and half of 2012. After 2012 there will be approximately $3,000,000+ in the Rainy Day Fund.

Putnam Putnam County 911 $756,096 $220,625 $62,951 $472,520* -- -- *HAZMAT Fund: $395,924; General Fund: $76,569

Ripley Ripley County 911 Communications Center $362,813 $183,498 $49,711 $122,404* Franklin County: $7,200 -- *Ripley County contributions come from the County General Fund.

Shelby Shelby County Criminal Justice Center $241,367 $169,591 $71,777 -- -- --

Steuben Steuben County Communications -- -- -- -- -- --


-- -- -- -- -- --



Wireless surcharges


government




Vigo Vigo County Central Dispatch $352,505 $144,294 $157,390 -- -- Encumbered Money

& Refunds: $50,821

Wabash


$154,561* -- -- $154,561 -- -- *Prior to 2010, the Town of North Manchester received a portion of the e911 funds from Wabash County. In 2010, Wabash County Central Dispatch was created and these funds were no longer received. Since 2010 the complete funding for North Manchester has come from the Town’s General Fund.

Wabash County 9-1-1 Central Dispatch Center $406,576 $121,356 $55,890 $143,078 City of Wabash: $86,252 --

Wayne Wayne County Emergency Communications $858,161 $202,015 $104,524 $383,391 City of Richmond: $168,231 --

Wells Bluffton Dispatch (Bluffton PD) $188,435 $114,606 $48,829 * Wells County General Fund:

$25,000 -- *The balance of funds for the operation of the PSAP comes from the City of Bluffton.

White White County Communications/E911 $380,347* $110,013 $44,416 $225,918 -- -- *Revenue from 911 surcharges cover less than half of the operation costs and the rest are covered by license and excise taxes and property taxes levied by

the county.

Whitley

Columbia City Communications * -- -- -- -- -- *All money is collected through Whitley County Sheriff.

Whitley County Sheriff Department $173,236 $117,346 $55,890 -- -- --

Table H: Revenue - 2011 (Q6; n=67)

County PSAP Total revenue Landline

surcharges Wireless

surcharges


government




$398,179 $269,712 $128,467 -- -- --

Allen


$2,599,573** -- -- $1,581,670 Fort Wayne: $1,017,388 911 Tapes Fees: $515

*Revenue split is 80/20, with Fort Wayne contributing 80% and Allen County contributing 20%. **Consolidated in August of 2011, so totals will not reflect annualized budget totals.

Bartholomew Bartholomew County Emergency 911 Center $1,245,001* ** *** $130,447 City of Columbus: $336,409 --

*Total includes money provided by the City of Columbus to assist with a budget shortfall. **Surcharge of $1.84 ***Surcharge of $.50


$146,895* $26,868 $120,027 -- -- -- *Recent changes to the surcharge amount will likely result in the underfunding of PSAP operations. The budget does not presently receive any funds from the county general fund or from any participating local governments.

Boone Boone County Communication Center*

-- -- -- -- -- -- *A $6.1 million initial investment in 2006 covered the systems and equipment, supplies, facility, etc.

Brown Brown County Communications* -- -- -- -- -- -- *Will need to contact Auditor's Office for revenue data.

Carroll Carroll County E911 $238,976 $188,976 -- -- City of Delphi: $50,000* -- *Carroll County took over the dispatch duties for the City of Delphi in 2009 for an offered $50,000 per year. This revenue may be lost in 2014 due to disagreement over whether Delphi should be required to contribute to the PSAP budget.



Clark County 911 $1,681,034 $598,161 $362,873 $450,000 -- --

Table H: Revenue - 2011 (Q6; n=67) (continued)


Wireless surcharges


government



Clinton Clinton County Central Dispatch $1,260,062 $430,905 $125,905 -- Public Safety LOIT: $704,129

Frankfort City Light & Power: $36,000

Daviess Washington Police Department -- -- -- -- -- --


Decatur


Greensburg Police Department

$31,515 -- -- -- Decatur County: $31,515* -- *Decatur County collects all revenue from 911 surcharges. They pay our 911 coordinator’s salary, part of our part-time employee’s salary, and for 911 equipment and upkeep.


Dubois Dubois County Communications Center $888,489 $400,480 $130,000 $279,840* --

Appropriations for Equipment: $78,169*

*From county general fund

Elkhart Elkhart City Communications -- $86,909 * -- -- -- *An inter-local agreement with the county provides 35% of the monthly wireless revenue. Elkhart County 911 -- -- -- -- -- --


Gibson Gibson County Sheriff's Office $487,776 $149,820 $126,261 $211,694 -- --

Grant Grant County Sheriff's Department -- * -- -- -- -- *Prior to recent legislative changes, landline surcharge had always been $.54. No contributions from other government agencies are received.




Hancock Hancock County Emergency Operations Center $1,508,810 $648,610 $230,200 $250,000 City of Greenfield: $380,000 --


* -- -- -- -- -- *Revenue comes from wireline/wireless surcharges and County General funds.



Wireless surcharges


government



Hendricks Hendricks County Communications Center $3,973,204 $1,220,571 $446,039

Plainfield Police General Fund:

$341,600

Plainfield Fire Territory Operating Fund: $209,400

Hendricks County Sheriff General Fund: $718,600

Brownsburg Police General Fund: $410,000

Brownsburg Fire Territory Operating Fund: $181,125

Avon Police - General/EDIT Funds: $77,750

Avon/Washington Township Fire Operating Fund: $50,000

Danville Police - EDIT Fund: $275,000

Pittsboro/Middle Township Fire Territory Operating Fund:

$13,038

Pittsboro Police General Fund: $7,912

Coatesville Police General Fund: $1,583

North Salem Police General Fund: $1,494

Town of Amo Police: $750

Town of Clayton Police: $2,236

Town of Stilesville Police: $1,600

Union Township Trustee: $2,000

Clay Township Trustee: $3,300

Franklin Township Trustee: $3,487

Eel River Township Trustee: $2,984

Interest Earned: $2,735

Howard Howard County (Kokomo) Communications $1,297,977* $329,825 $278,347 --

Howard County: $206,942

City of Kokomo: $482,864 -- *Revenue from 911 surcharges pay for all operating costs while city and county pay for personnel costs. All 911 funds are committed to operating costs first;

any remaining costs are split between the city (70%) and the county (30%).

Jackson

Jackson County Sheriff Department $316,701 $171,073 $145,627 -- -- --





Wireless surcharges


government



Jefferson Jefferson County 911 $276,664* $154,481 $122,183 -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity. Madison Police Department (Communications & 911)

* -- -- -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity.



Kosciusko Kosciusko 911 Communications $1,173,948 $263,771 $352,676 $557,501 -- --

La Porte La Porte County E-911 $1,280,620 * ** $428,026*** -- -- *Surcharge of $2.21 **Surcharge of $.50 ***Host local government contributions are from the County General Fund, while other revenue comes from the landline surcharge.

LaGrange LaGrange County Communications -- -- -- -- -- --

Lake

Cedar Lake Police Department -- -- -- -- -- * *County funds are available for equipment, but have to be specifically requested for a given project.

Dyer Police Department -- * * -- -- -- *Lake County receives and then distributes landline and wireless surcharges. Highland Police Department -- -- -- -- -- -- St. John Police Department -- -- -- -- -- --


Marshall Marshall County Sheriff's Department $417,918* $309,928 $95,990 --

Argos Police Department: $4,000

Bourbon Police Department: $4,000

Culver Police Department: $4,000

-- *The county general fund pays for everything not covered by the 911 surcharge funds.

Miami Miami County RDC $510,955 $277,164 $113,791 $60,000 City of Peru: $60,000 ---

Monroe Monroe County Central Emergency Dispatch Center $481,286 $251,130 $218,156 *

County training: $4,000 City training: $8,000 --

*The center is located in the Bloomington Police Department facility. Therefore, the city pays for utilities, janitorial staff, CAD administration, IT support, and facility upkeep.

Newton Newton County Sheriff's Department $127,652* $125,027 $2,625 -- -- -- The Coordinator, a full-time and two part-time dispatchers are paid from the 911 funds; everyone else is paid from the jail fund (county general fund).

Noble Noble County Communications* -- -- -- -- -- -- *Need to get monetary figures from Noble County Auditor

Ohio Ohio County Communications $91,136* $47,759 $43,377 -- -- -- *Revenue comes from 911 funds plus a portion of Riverboat Funds from both city and county (1% each).



Porter Porter County Central Communications* $2,144,866 $1,071,088 $515,526 -- -- Rainy Day Fund:

$558,252 *The Communications Center broke away from the Sheriff’s Department in 2003 and has never had a general fund budget. Everything was purchased with 911 funds.

Putnam Putnam County 911 $1,058,495 $462,523 $89,702 $506,241* -- -- *HAZMAT Fund: $321,715; General Fund: $184,525





Wireless surcharges


government



Steuben Steuben County Communications $1,031,771 $414,381 $128,463 $444,700 --

REMC: $2,000

Tower Rental/School Rental: $42,228

Tipton Tipton County Communications -- -- -- -- -- --



& Refunds: $21,127

Wabash


$250,736* -- -- $250,736 -- -- *Prior to 2010, the Town of North Manchester received a portion of the e911 funds from Wabash County. In 2010, Wabash County Central Dispatch was created and these funds were no longer received. Since 2010 the complete funding for North Manchester has come from the Town’s General Fund.

Wabash County 9-1-1 Central Dispatch Center $747,261 $279,485 $125,790 $174,433 City of Wabash: $167,553 --

Wayne Wayne County Emergency Communications $1,792,964 $426,598 $251,401 $764,991 City of Richmond: $349,974 --



White White County Communications/E911 $943,087* $548,098 $99,727 $295,262 -- -- *Revenue from 911 surcharges cover less than half of the operation costs and the rest are covered by license and excise taxes and property taxes levied by

the county.

Whitley





Wireless surcharges


government




Allen


-- -- -- -- -- -- *2010 was prior to consolidation.

Bartholomew Bartholomew County Emergency 911 Center $1,509,806 * ** $400,625*** City of Columbus: $154,682 --

*Surcharge of $1.84 **Surcharge of $.50 ***County approved money from CEDT monies to cover undetermined county shortfall due to loss of revenues.

Benton Benton County Sheriff Department $153,782 $21,679 $132,103 * * -- *The budget does not presently receive any funds from the county general fund or from any participating local governments.

Boone Boone County Communication Center* -- -- -- -- -- -- *A $6.1 million initial investment in 2006 covered the systems and equipment, supplies, facility, etc.




Wireless surcharges


government






Clark County 911 $1,345,187 $767,872 $327,315 $250,000 -- --


Daviess Washington Police Department -- -- -- -- -- --


Decatur


Greensburg Police Department

* -- -- -- Decatur County: $56,047 -- *Decatur County collects all revenue from 911 surcharges. They pay our 911 coordinator’s salary, part of our part-time employee’s salary, and for 911 equipment and upkeep.


Dubois Dubois County Communications Center $844,283 $393,218 $130,000 $276,840* --

Appropriations for Equipment: $44,225*

*From county general fund

Elkhart Elkhart City Communications $98,973 $98,973 * -- -- -- *An inter-local agreement with the county provides 35% of the monthly wireless revenue. Elkhart County 911 -- -- -- -- -- --








Harrison Harrison County Emergency Management * -- -- -- -- -- *Revenue comes from wireline/wireless surcharges and County General funds.



Wireless surcharges


government



Hendricks Hendricks County Communications Center $6,773,913 $1,274,971 $381,781 $756,500

Hendricks County Sheriff - General Fund: $1,077,900






Pittsboro/Middle Township Fire Territory Operating Fund:

$4,138

Pittsboro Police General Fund: $8,573

Town of Coatesville Police: $3,167

Lizton Police – General Fund: $1,800

Liberty Township Trustee: $7,410

Hendricks County Auditor - Surplus

from 911 Fees After Debt Payments: $2,124,434

Interest Earned:

$3,324

Miscellaneous Reimbursements:

$3,665

Howard Howard County (Kokomo) Communications* $669,396 $352,175 $317,222 -- -- -- *Center was not consolidated In 2010.

Jackson

Jackson County Sheriff Department

$409,345 $207,833 $201,512 -- -- --


Jay Jay County Sheriff’s Office $396,482 $151,191* $126,529 $118,762 -- -- *Jay County’s surcharge was raised from $1.75 to $2.78 in November of 2010.

Jefferson Jefferson County 911 $314,595* $181,713 $132,882 -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity. Madison Police Department (Communications & 911)* -- -- -- -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity.




La Porte La Porte County E-911* $1,585,539 ** *** $498,960**** -- --

*Wireless funds were not utilized in 2010, instead sitting in an account unused. They were then paid out in 2011. **Surcharge of $2.21. ***Surcharge of $.50. ****Host local government contributions are from the County General Fund, while other revenue comes from the landline surcharge.



Wireless surcharges


government




Lake

Cedar Lake Police Department -- -- -- -- -- * *County funds are available for equipment, but have to be specifically requested for a given project. Dyer Police Department -- * * -- -- -- *Lake County receives and then distributes landline and wireless surcharges. Highland Police Department -- -- -- -- -- -- St. John Police Department -- -- -- -- -- --



Argos Police Department: $4,000 Bourbon Police Department:

$4,000 Culver Police Department:

$4,000


Miami Miami County RDC $503,612 $247,601 $136,011 $60,000 City of Peru: $60,000 ---


$484,561 $252,756 $219,805 * County training: $4,000 City training: $8,000

-- *The center is located in the Bloomington Police Department facility. Therefore, the city pays for utilities, janitorial staff, CAD administration, IT support, and facility upkeep.

Newton Newton County Sheriff's Department $140,256* $137,145 $3,112 -- -- -- *The Coordinator, a full-time and two part-time dispatchers are paid from the 911 funds; everyone else is paid from the jail fund (county general fund).

Noble Noble County Communications* -- -- -- -- -- -- *Need to get monetary figures from Noble County Auditor

Ohio Ohio County Communications $95,265* $50,821 $44,444 -- -- -- *Revenue comes from 911 funds plus a portion of Riverboat Funds from both city and county (1% each).



Porter Porter County Central Communications* $1,644,246 $1,116,685 $527,560 -- -- -- *The Communications Center broke away from the Sheriff’s Department in 2003 and has never had a general fund budget. Everything is purchased with

911 funds. Putnam Putnam County 911 $1,107,536 $434,264 $148,535 $524,738* -- -- *HAZMAT Fund: $313,923; General Fund: $210,515



Steuben Steuben County Communications $997,720 $448,999 $140,204 $364,289 --

REMC: $2,000 Tower Rental/School

Rental: $42,228

Tipton Tipton County Communications -- -- -- -- -- --


Vigo Vigo County Central Dispatch $840,483 $240,453 $388,029 -- --

Investments: $201,000

Encumbered Money & Refunds: $11,002

Wabash

North Manchester Police Department* $241,167 $63,750 -- $177,417 -- --

*Prior to 2010, the Town of North Manchester received a portion of the e911 funds from Wabash County. In 2010, Wabash County Central Dispatch was created and these funds were no longer received.

Wabash County 9-1-1 Central Dispatch Center $492,606 $348,237 $144,369 -- -- --



Wireless surcharges


government



Wayne Wayne County Emergency Communications $1,833,267 $470,525 $275,670 $724,702 City of Richmond: $362,370 --



White White County Communications/E911

$904,990* $268,562 $113,131 $523,297 -- -- *Revenue from 911 surcharges cover less than half of the operation costs and the rest are covered by license and excise taxes and property taxes levied by the county.

Whitley





Wireless surcharges


government




Allen Consolidated Communications Partnership of Fort Wayne/Allen County*

-- -- -- -- -- -- *Not consolidated in 2009.

Bartholomew Bartholomew County Emergency 911 Center $960,978* ** *** $12,500 City of Columbus: $82,673 --

*Center was within budget in 2009. **Surcharge of $1.84. ***Surcharge of $.50.


$126,482 $19,906 $106,576 * * -- *The budget does not receive any funds from the county general fund or from any participating local governments.

Boone Boone County Communication Center

-- -- -- -- -- * *A $6.1 million initial investment in 2006 covered the systems and equipment, supplies, facility, etc.



Cass Cass County Central Dispatch $830,030 $681,914 $148,116 -- -- --

Clark Charlestown Police Department -- -- -- -- -- -- Clark County 911 $1,160,822 $841,493 $319,329 -- -- --

Clinton Clinton County Central Dispatch -- -- -- -- -- -- Daviess Washington Police Department -- -- -- -- -- --


$933,219 $817,822 * $115,397 -- -- *Wireless surcharge revenue combined with landline total.

Decatur


$447,986 $238,435 $57,463 $152,089* -- -- *Contribution from host local government pays for five full-time dispatchers.

Greensburg Police Department * -- -- -- Decatur County: $39,465 -- *Decatur County collects all revenue from 911 surcharges. They pay our 911 coordinator’s salary, part of our part-time employee’s salary, and for 911 equipment and upkeep.




Wireless surcharges


government




$895,383 $576,218* -- $276,740** -- Appropriations for

Equipment: $42,425**

*Combined revenue from landline and wireless surcharges. **From county general fund.

Elkhart Elkhart City Communications $112,745 $112,745 * -- -- -- *An inter-local agreement with the county provides 35% of the monthly wireless revenue. Elkhart County 911 -- -- -- -- -- --





Linton Police Department -- -- -- -- -- -- Hamilton Hamilton County Public Safety -- -- -- -- -- --


Harrison Harrison County Emergency Management * -- -- -- -- -- *Revenue comes from wireline/wireless surcharges and County General funds.


$3,333,896 $1,353,337 $342,312 $635,500

Hendricks County Sheriff General Fund: $359,300






Pittsboro/Middle Township Fire Territory Operating Fund: $8,726

Coatesville Police General Fund: $3,167

Interest Earned: $1,554

Miscellaneous

Reimbursements: $3,000

Howard Howard County (Kokomo) Communications* $667,799 $383,072 $284,427 -- -- -- *In 2009 the operation was not consolidated.

Jackson

Jackson County Sheriff Department $429,316 $241,663 $187,653 -- -- --

Seymour City Police Department

-- -- -- -- -- --




Wireless surcharges


government



Jefferson Jefferson County 911 $291,190* $169,407 $121,783 -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity. Madison Police Department (Communications & 911) * -- -- -- -- -- *Revenue is not collected by the PSAP. The revenue is collected by Jefferson County and managed by the Jefferson County 911 Office, a separate entity.




La Porte La Porte County E-911* $1,529,549 ** *** $496,132**** -- --

*Wireless funds were not utilized in 2009 and 2010, instead sitting in an account unused. They were then paid out in 2011. **Surcharge of $2.21. ***Surcharge of $.50. ****Host local government contributions are from the County General Fund, while other revenue comes from the landline surcharge.


Lake

Cedar Lake Police Department -- -- -- -- -- * *County funds are available for equipment, but have to be specifically requested for a given project. Dyer Police Department -- * * -- -- -- *Lake County receives and then distributes landline and wireless surcharges. Highland Police Department -- -- -- -- -- -- St. John Police Department -- -- -- -- -- --



Argos Police Department: $2,000 Bourbon Police Department:

$1,800 Culver Police Department:

$2,000


Miami Miami County RDC $576,446 $323,268 $133,178 $60,000 City of Peru: $60,000 --

Monroe Monroe County Central Emergency Dispatch Center $498,966 $290,327 $196,639 *

County Training: $4,000

City Training: $8,000 -- *The center is located in the Bloomington Police Department facility. Therefore, the city pays for utilities, janitorial staff, CAD administration, IT support, and

facility upkeep.

Newton Newton County Sheriff's Department * -- -- -- -- -- *The Coordinator, a full-time and two part-time dispatchers are paid from the 911 funds; everyone else is paid from the jail fund (county general fund).

Noble Noble County Communications*

-- -- -- -- -- -- *Need to get monetary figures from Noble County Auditor

Ohio Ohio County Communications * -- -- -- -- -- *Revenue comes from 911 funds plus a portion of Riverboat Funds from both city and county (1% each).

Parke Parke County Emergency Management

* -- -- -- -- -- *All of the 911 surcharge revenue coming to Parke County comes to Parke County Emergency Management. The county general fund pays for three of the full-time dispatchers’ salaries and the dispatch supervisor’s salary. The 911 fund pays the other three full-time dispatchers’ salaries and a portion of the director's salary.

Porter Porter County Central Communications* $1,681,237 $1,208,218 $473,020 -- -- -- *The Communications Center broke away from the Sheriff’s Department in 2003 and has never had a general fund budget. Everything is purchased with

911 funds. Putnam Putnam County 911 $1,116,663 $415,979 $133,179 $567,505* -- -- *Rainy Day Fund: $130,000; HAZMAT Fund: $345,237; General Fund: $92,268


Shelby Shelby County Criminal Justice Center $577,211 $8,995* $568,216* -- -- -- *For 2009, the Landline and Wireless accounts were combined until December and were then split. The Landline surcharge shown is only for the month of

December.

Steuben Steuben County Communications

$999,463 $475,871 $125,710 $353,654 -- REMC: $2,000

Tower Rental/School Rental: $42,228



Wireless surcharges


government



Tipton Tipton County Communications -- -- -- -- -- -- Union Union County 911 -- -- -- -- -- --


& Refunds: $47,160

Wabash

North Manchester Police Department $300,218 $120,416* -- $179,802 -- -- *Prior to 2010, the Town of North Manchester received a portion of the e911 funds from Wabash County. In 2010, Wabash County Central Dispatch was

created and these funds were no longer received. Wabash County 9-1-1 Central Dispatch Center $446,750 $317,306 $129,444 -- -- --


$1,975,406 $384,843 $333,941 $862,575 City of Richmond: $394,046 --



White White County Communications/E911 $417,009* $322,699 $42,310 $52,000 -- --

*Revenue from 911 surcharges cover less than half of the operation costs and the rest are covered by license and excise taxes and property taxes levied by the county.

Whitley Columbia City Communications * -- -- -- -- -- *All money is collected through Whitley County Sheriff. Whitley County Sheriff Department $377,130 $258,890 $118,241 -- -- --


116


117

Appendix I Other PSAP Data


118

IACIR Page 1





PSAP Name: Ball State University Department of Public Safety

County: Delaware

Website: Communications/dispatch does not have its own website. The BSU police

division of public safety has a website. It is http://cms.bsu.edu/About/AdministrativeOffices/Police.aspx

Email: Communications/dispatch does not have its own e-mail address. My e-mail

address is [email protected]

Phone number: (765) 285-1111

Director’s Name: Gene B. Burton


Asst. Chief Robert C. Fey


CAD System (if applicable): New World Systems

Total Staff: Five dispatchers



IACIR Page 2


IACIR Page 3



Ball State University

Agency 2

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15

IACIR Page 4




2012 (Jan. 1 – June

30) 2011 2010 2009

Ball State University

Agency 2

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15

IACIR Page 5



Total Calls



8,001

PSAP Totals for 2011 16,423



b. Please use this space for comments or related additional information that would be helpful in understanding Dispatch Call data provided above. For example, if some call data is not included for a specific year or if the PSAP increased the number of agencies served for a given period, please explain these occurrences here.

IACIR Page 6

5. Please complete the table below describing PSAP expenditures. If budget items do not conform to the categories available below, please list the nonconforming items as Other and use the space below the table to provide additional information to explain these expenses.

If there are expenses related to PSAP operations that are paid by the host government (or other source), please include them in the space provided.

a. Expenses

2012 (Jan 1 – June 30)

2011 2010 2009

Total Expenses:

Salary/Benefits:



b. Radio Equipment:





c. Are there any expenses that are paid by the host government that do not appear above? For example, the electric bill for the dispatch center is paid from the budget of another department.

d. Use the space below to provide additional information for understanding operation expenses.

IACIR Page 7



2012 (Jan 1 – June 30)

2011 2010 2009

Total Revenue:




Contributions from participating local government (Please identify): ________________________








Other (please identify): ___________________



IACIR Page 8


Your participation in this survey is greatly appreciated. If you have any questions or comments, please contact:


Indiana Advisory Commission on Intergovernmental Affairs 334 N. Senate Avenue, Suite 300

Indianapolis, IN 46204-1708 317/261-3046 317/261-3050

[email protected]


IACIR Page 1





PSAP Name: Indianapolis International Airport – Airport Operations Center

County: Marion

Website: www.indianapolisairprort.com

Email: [email protected]

Phone number: 317-487-5397

Director’s Name: Andrew Burnett



CAD System (if applicable): Tiburon

Total Staff: 20


IACIR Page 2


The PSAP Manager reports to the Director of Airport Security

IACIR Page 3



Indianapolis Airport Authority Police Dept.

Indianapolis Airport Authority Fire Dept.

Direct emergency coordination with Air Traffic Control for ARFF Response

Indianapolis Airport Authority

Central Station Monitoring, Management/Monitoring of Airport-wide Access Control and CCTV Systems, Dispatch for Maintenance, Parking and Terminal Services, Airfield Operations and Ground Transportation

Departments

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15

IACIR Page 4




2012 (Jan. 1 – June

30) 2011 2010 2009

Indianapolis Airport Authority Police Dept.

29673 41462 44098 37353

Indianapolis Airport Authority Fire Dept.

544 1014 1095 1278

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 8

Agency 9

Agency 10

Agency 11

Agency 12

Agency 13

Agency 14

Agency 15

IACIR Page 5



Total Calls



23,083 1,533 21,550

PSAP Totals for 2011 24,002 1,625 22,377



b. Please use this space for comments or related additional information that would be helpful in understanding Dispatch Call data provided above. For example, if some call data is not included for a specific year or if the PSAP increased the number of agencies served for a given period, please explain these occurrences here. - Due to an ATT hardware failure pre-2011 call records were unavailable. In addition, beginning in 2012 the PSAP has absorbed additional call center responsibilities which are the reason for the greatly increased call volume.

IACIR Page 6

5. Please complete the table below describing PSAP expenditures. If budget items do not conform to the categories available below, please list the nonconforming items as Other and use the space below the table to provide additional information to explain these expenses.

If there are expenses related to PSAP operations that are paid by the host government (or other source), please include them in the space provided.

a. Expenses

2012 (Jan 1 – June 30)

2011 2010 2009

Total Expenses:

Salary/Benefits: $570,200 $1,088,500 See Below See Below



b. Radio Equipment:



$680,150 $1,274,300 See Below See Below



c. Are there any expenses that are paid by the host government that do not appear above? For example, the electric bill for the dispatch center is paid from the budget of another department.

d. Use the space below to provide additional information for understanding operation expenses.

• Prior to 2011 Dispatch Services were included within a budget line responsible for other services/functions as well.

• Infrastructure funding and approximately 30% of the total radio maintenance costs are covered through an Interlocal agreement with Division of Public Safety Communications

IACIR Page 7



2012 (Jan 1 – June 30)

2011 2010 2009

Total Revenue:















IACIR Page 8


Your participation in this survey is greatly appreciated. If you have any questions or comments, please contact:


Indiana Advisory Commission on Intergovernmental Affairs 334 N. Senate Avenue, Suite 300

Indianapolis, IN 46204-1708 317/261-3046 317/261-3050

[email protected]


Indiana Advisory Commission on Intergovernmental Relations334 North Senate Avenue

Indianapolis, IN 46204-1708ph. 317/261-3000fax 317/261-3050

Web: iacir.spea.iupui.eduEmail: [email protected]

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