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Oracle Marketing Cloud User Group Reporting in Oracle Eloqua Minneapolis | September 27, 2016

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Oracle Marketing Cloud User Group

Reporting in Oracle Eloqua

Minneapolis | September 27, 2016

9/27/16

Trent Haun Manager - Analytics & Integration 763.515.2269 [email protected]

CONFIDENTIAL |

Tricia Duncan Analytics Consultant 763.515.4919 [email protected]

MEET THE TEAM

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TODAY’S AGENDA

• Timeline • Comparison good-to-knows • Suggested action plan for transition

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2

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Future World: Facts About Future State

4

• When to consider outside reporting • Suggestion options • How to get started

Out of this World: Beyond Eloqua's Native Reporting Options

• Operational reports • Insight • Analyzer

Current World: Overview of Reporting Today

Questions/ Discussion

CONFIDENTIAL |

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CURRENT WORLD

Overview of Reporting Today

CONFIDENTIAL |

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CURRENT WORLD Overview of Reporting Today

CONFIDENTIAL |

Insight

•Out of the Box

• Reports

• Dashboards

•Pros and Cons

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CURRENT WORLD Overview of Reporting Today

CONFIDENTIAL |

Analyzer

• Customizable

• Reports

• Dashboards

• Pros and Cons

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FUTURE WORLD

Facts About Future State

CONFIDENTIAL |

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FUTURE WORLD Facts About Future State

CONFIDENTIAL |

OBI : Oracle Business Intelligence

• New Reporting Tool

• Not stand alone

• Same data warehouse

• Currently in Controlled Availability

• GA in 2017

• Oracle is working on best practices

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FUTURE WORLD Facts About Future State

CONFIDENTIAL |

OBI Homepage

Folder Structure

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FUTURE WORLD Facts About Future State

CONFIDENTIAL |

Analysis Interface

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FUTURE WORLD Facts About Future State

Pros • Same data structure (also a con?) • More visibility into the data model • Significant amount of time to adjust • Talking to customers about best

practices (100 in beta) • New/modern user interface • Thorough documentation • Same type of users as Insight:

Reporters and Analyzers • More intuitive interface - but still

drag and drop system • More visibility into the data model • More/better support • More straight forward with what

you can and can’t do with custom reporting

Cons • Custom reports will need to be

rebuilt • Limited beta preview • Limited data structure • Limited visualizations • Same out of the box reports • Same limited function/ calculations

CONFIDENTIAL |

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FUTURE WORLD Facts About Future State

Provided XML and SQL

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FUTURE WORLD Facts About Future State

CONFIDENTIAL |

Gartner’s Magic Quadrant

G2 Crowd Grid

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OUT OF THIS WORLD

Beyond Eloqua's Native Reporting Options

CONFIDENTIAL |

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OUT OF THIS WORLD Beyond Eloqua's Native Reporting Options

• What data can you take out of Eloqua?

• Activity

• Contacts

• Accounts

• Object Metadata (Campaigns, Email Assets, etc.)

• Custom Object Data

• How can you get it out?

• Query the Eloqua Bulk API (partner with IT)

• Data Transporter Apps (talk with us after!)

CONFIDENTIAL |

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OUT OF THIS WORLD Beyond Eloqua's Native Reporting Options

CONFIDENTIAL |

• Why?

• Build your own models (Custom attribution, etc.)

• Blend with other data sources (CRM, Social, Finance…)

• Build your own visualizations, view trends over time

• Historical record (>25 months for long term analysis)

• Unleash your analytics team (or hire one :) )

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OUT OF THIS WORLD Beyond Eloqua's Native Reporting Options

CONFIDENTIAL |

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OUT OF THIS WORLD Beyond Eloqua's Native Reporting Options

CONFIDENTIAL |

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Discussion

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