research database knowledge management · pdf filea case study from finland knowledge ... alf...

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Research database Knowledge management bibliography © 2011 The Knowledge Studio node_name Citation Authors Year Title Reference ba Alvarenga Neto (2007) Rivadávia C. Drummond de Alvarenga Neto 2007 Knowledge Management in the Brazilian Organisational Context: a shift towards the concept of Ba Alvarenga Neto, R. C. D (2007) Knowledge Management in the Brazilian Organisational Context: a shift towards the concept of 'Ba' The Electronic Journal of Knowledge Management, Vol. 5 Issue 2, pp 143 - 152, available online at www.ejkm.com ba Augier et al (2001) Mie Augier, Syed Z. Shariq and Morten Thanning Vendelø 2001 Understanding context: its emergence, transformation and role in tacit knowledge sharing Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 125-136 ba Baqir and Kathawala (2004) Muhammad Naveed Baqir and Yunus Kathawala 2004 Ba for knowledge cities Journal of Knowledge Management, Vol. 8 No. 5, 2004, pp. 83-95 ba Brannback (2003) Malin Brannback 2003 R&D collaboration: role of Ba in knowledge creating networks Knowledge Management Research & Practice (2003) 1, 28-38 ba Brannback et al (2008) Malin Brannback, Alan Carsrud and William D. Schulte 2008 Exploring the role of Ba in family business context VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 104-117 ba Fayard (2003) Pierre-Marie Fayard 2003 Strategic communities for knowledge creation: a Western proposal for the Japanese concept of Ba Journal of Knowledge Management, Vol. 7 No. 5, 2003, pp. 25-31 ba Hautala (2011) Johanna Hautala 2011 International academic knowledge creation and ba. A case study from Finland Knowledge Management Research & Practice (2011) 9, 4-16 ba Hussi (2004) Tomi Hussi 2004 Reconfiguring knowledge management combining intellectual capital, intangible assets and knowledge creation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 36-52 ba Kodama (2006) Mitsuru Kodama 2006 Winning through strategic communities Kodama, M. (2006), "Winning through strategic communities", Handbook of business Strategy, 2006, pp.169-177 ba Magnier-Watanabe et al (2011) Re´my Magnier-Watanabe, Caroline Benton and Dai Senoo 2011 A study of knowledge management enablers across countries Knowledge Management Research & Practice (2011) 9, 17-28 ba Neto et al (2010) Rivadávia Correa Drummond de Alvarenga Neto, Renato Rocha Souza, Jairo Gomes Queiroz and Hermes Chipp 2010 Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System) Neto, R, C, D, de Alvarenga, Souza R, R, Queiroz J, G and Chipp H. "Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System)" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp593 - 604), available online ba Nonaka and Toyama (2003) Ikujiro Nonaka and Ryoko Toyama 2003 The knowledge-creating theory revisited: knowledge creation as a synthesizing process Knowledge Management Research & Practice (2003) 1, 2-10 ba Nonaka et al (2000) Ikujiro Nonaka, Ryoko Toyama and Noboru Konno 2000 SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation Long Range Planning 33 (2000) 5-34 ba Seufert (2000) Seufert S 2000 Work-Based Learning and Knowledge Management: An Integrated Concept of Organizational Learning Seufert S (2000) Work-Based Learning and Knowledge Management: An Integrated Concept of Organizational Learning. In Proceedings of the Eighth European Conference on Information Systems (Hansen HR, Bichler M, Mahrer H eds.), 1413-1420, Vienna ba Snowden (1999) Dave Snowden 1999 Liberating Knowledge: addendum ba Westelius and Mårtensson (2004) Alf Westelius and Pär Mårtensson 2004 The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True* Westelius A and Mårtensson Pär (2004) "The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True" The Electronic Journal of Knowledge Management, Vol. 2 Issue 2 pp 35-44, available online at www.ejkm.com Best practices 2001 Best practices in enterprise content management KM World Best practices UNAIDS Responses that work and lessons learned: How to identify and propose them for the UNAIDS Best Practice Collection Best practices Various notes on Best practices Best practices Tom Nyvang and Helle Bækkelund Jensen Criteria for best practice Best practices Identifying and sharing best practices NHS National Electronic Library for Health Best practices Montgomery County, Maryland, Year 2000 Best Practices Plan May 25, 1997 Best practices Andersen et al (1999) Bjùrn Andersen, Tom Fagerhaug, Stine Randmñl, JuÈrgen Schuldmaier, Johann Prenninger 1999 Benchmarking supply chain management: finding best practices Journal of Business & Industrial Marketing, Vol. 14, No. 5/6, 1999, pp. 378-389 Best practices Christensen (2007) Peter Holdt Christensen 2007 Knowledge sharing: moving away from the obsession with best practices Christensen, P.H. (2007), Knowledge sharing: moving away from the obsession with best practices, Journal of Knowledge Management, Vol. 11 No. 1, pp. 36-47 Best practices Davies and Kochhar (2000) A.J. Davies and A.K. Kochhar 2000 A framework for the selection of best practices A framework for the selection of best practices, International Journal of Operations & Production Management, Vol. 20 No. 10, 2000, pp. 1203-1217 Best practices Dixon et al (2009) Brian E. Dixon, Julie J. McGowan and Gary D. Cravens 2009 Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Knowledge Management Research & Practice (2009) 7, 249-259. Best practices Errasti et al (2009) Ander Errasti, Roger Beach, Chike Oduoza, Unai Apaolaza 2009 Close coupling value chain functions to improve subcontractor manufacturing performance International Journal of Project Management 27 (2009) 261-269 Best practices Hefke et al (2006) Mark Hefke, Andreas Abecker and Knut Jäger 2006 Portability of Best Practice Cases for Knowledge Management Introduction Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 235-254 Best practices Herrmann (2006) Andrea Herrmann 2006 Learning from own Experience and Advices in Literature Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 130-136 Best practices Jarrar and Zairi (2000) Yasar F. Jarrar and Mohamed Zairi 2000 Internal transfer of best practice for performance excellence: a global survey Benchmarking: An International Journal, Vol. 7 No. 4, 2000 Best practices Malhotra (2002) Yogesh Malhotra 2002 When best becomes worst Momentum: The Quality Magazine of Australasia, NSW, Australia, September 2002, 29-30 Best practices Natterman (2000) Philipp M. Nattermann 2000 Best practice does not equal best strategy The McKinsey Quarterly, 2000 No. 2 Best practices Perrin et al (2007) Alexandre Perrin, Nicolas Rolland and Tracy Stanley 2007 Achieving best practices transfer across countries Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 156-166 Best practices Pharhi (2009) Ofer Pharhi 2009 Lessons Learned: A Practical Approach Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009 Best practices Skyrme (2001) David J. Skyrme 2001 Are Your Best Practices Really the Best? Oct-01 Best practices Smite (2006) Darja Smite 2006 Requirements Management in Distributed Projects Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 69-76 Best practices Walker and Loosemore (2003) Derek H.T. Walker and Martin Loosemoor 2003 Flexible problem solving in construction projects Team Performance Management, Vol. 9, No. 1/2 pp 5-15 Codification Abdullah et al (2006) Mohd Syazwan Abdullah, Chris Kimble, Ian Benest and Richard Paige 2006 Knowledge-based systems: a re-evaluation Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 127-142 Codification Bhardwaj and Monin (2006) Meeta Bhardwaj and John Monin 2006 Tacit to explicit: an interplay shaping organization knowledge Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 72-85 Codification Cuel and Manfredi (2006) Roberta Cuel and Filippo Manfredi 2006 Toward a Project Learning Organization: a Multifaceted View Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 255-270, submitted: 5/10/06, accepted: 15/11/06, appeared: 28/12/06 Codification Datta and Acar (2010) Pratim Datta and William Acar 2010 Software and human agents in Knowledge Codification Knowledge Management Research & Practice (2010) 8, 45-60 Codification Dixon et al (2009) Brian E. Dixon, Julie J. McGowan and Gary D. Cravens 2009 Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Knowledge Management Research & Practice (2009) 7, 249-259. Codification Fonseca and Martin (2009) Frederico Fonseca and James Martin 2009 Beyond Newspeak: three arguments for the persistence of the informal in the creation and use of computational ontologies Knowledge Management Research & Practice (2009) 7, 196-205 Codification Grossman and Bates (2008) Martin Grossman and Stephen Bates 2008 Knowledge capture within the biopharmaceutical clinical trials environment VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 118-132 Codification Hsieh (2009) Ming H. Hsieh 2009 Human centric knowledge seeking strategies: a stakeholder perspective Journal of Knowledge Management Vol. 13 No. 4, 2009, pp. 115-133 Codification Hughes (2006) Michael Hughes 2006 A Pattern Language Approach to Usability Knowledge Management Journal of Usability Studies, Issue 2, Vol. 1, February 2006, pp. 76-90 Codification Iwai and Ishino (2009) Sachiko Iwai, Fukuya Ishino 2009 Translating Tacit Medical Knowledge Into Explicit Knowledge Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009 Codification Jankowicz (2001) Devi Jankowicz 2001 Why does subjectivity make us nervous? Making the tacit explicit Jankowicz, D. (2001) "Why does subjectivity make us nervous? Making the tacit explicit", Journal of Intellectual Capital, Vol. 2 No. 1, pp. 61-73 Codification Kane and Ragsdell (2003) Hilary C. M. KANE and Gillian RAGSDELL 2003 How Might Models of Innovation Inform the Management of Knowledge 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, Spain Codification More et al (2009) Elizabeth More, Shane Carroll and Kay Foss 2009 Knowledge management and the performing arts industry: The case of Australia’s SCOPE initiative Asia-Pacific Journal of Business Administration, Vol. 1 No. 1, 2009, pp. 40-53 Codification Mulder and Whiteley (2007) Ursula Mulder and Alma Whiteley 2007 Emerging and capturing tacit knowledge: a methodology for a bounded environment Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 68-83, Codification Stach (2005) Rene Stach 2005 How to make knowledge about project management explicit KnowledgeBoard, 6-Dec-2005 Codification Stenmark (2000) Dick Stenmark 2000 Turning Tacit Knowledge Tangible In Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS33), Maui, Hawaii January, 4-7, 2000 Codification Stover (2004) Mark Stover 2004 Making tacit knowledge explicit: the Ready Reference Database as codified knowledge Reference Services Review, Vol. 32 · No. 2 · 2004 · pp. 164-173 Codification The Knowledge Studio (2003) The Knowledge Studio 2003 Project reviews Codification Zack (1998) Michael H. Zack 1998 Managing Codified Knowledge Sloan Management Review, Summer, 1999 Codification vs personalisation Jensen (2010) Kent Wickstrøm Jensen 2010 Relational effects on knowledge integration: the differential effects on search and transfer Knowledge Management Research & Practice (2010) 8, 146-160 Codification vs personalisation Mathiassen and Pourkomeylian (2003) Lars Mathiassen and Pouya Pourkomeylian 2003 Managing knowledge in a software organization Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 63-80 Codification vs personalisation van der Velden (2002) Maja van der Velden 2002 THE END OF DIVERSITY? Knowledge, ICTs and the Development Gateway Paper presented at the Third International Conference on Cultural Attitudes Towards Technology and Communication 2002? in Montreal, Canada Codification vs personalisation Venters and Ferneley (2009) Will Venters and Elaine Ferneley 2009 To codify or collaborate - Introduction to the special issue on Knowledge Management and e-Research Technologies Knowledge Management Research & Practice (2009) 7, 192-195 Codification vs personalisation Zhu (2010) Zhichang Zhu 2010 Knowledge of the natural and the social: how are they different and what do they have in common? Knowledge Management Research & Practice (2010) 8, 173-188 Communities of practice and COEs Collaborative Problem Solving: An Instructional Theory From Learning Through Small-Group Interaction Communities of practice and COEs CPA Australia Public Sector Centre of Excellence Communities of practice and COEs Sparknow cops: lessons learned Communities of practice and COEs Al-Sayed and Ahmad (2006) Rafif Al-Sayed and Khurshid Ahmad 2006 Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains Al-Sayed R and Ahmad K (2006) "Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 99 - 108, available online at www.ejkm.org Communities of practice and COEs Anthony et al (2009) Anthony et al 2009 Communities Of Practice: The Source Of Competitive Advantage In Organisations Anthony et al (2009), Communities Of Practice: The Source Of Competitive Advantage In Organisations, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009 Communities of practice and COEs Ardichvili et al (2006) Alexandre Ardichvili, Martin Maurer, Wei Li, Tim Wentling and Reed Stuedemann 2006 Cultural influences on knowledge sharing through online communities of practice Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 94-107 Communities of practice and COEs Bourhis et al (2005) Anne Bourhis, Line Dubé and Réal Jacob 2005 The Success of Virtual Communities of Practice: The Leadership Factor Bourhis A, Dubé L and Jacob R (2005) "The Success of Virtual Communities of Practice: The Leadership Factor" The Electronic Journal of Knowledge Management Vol. 3 Issue 1, pp 23-34, available online at www.ejkm.com Communities of practice and COEs Castro (2005) Miguel Cornejo Castro 2005 Podcasting and communities of practice: early experiments KnowledgeBoard, 15-Nov-2005 Communities of practice and COEs Correia et al (2010) Ana Maria Ramalho Correia, Alice Paulos and Anabela Mesquita 2010 Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer Correia, A, M, R, , Paulos, A and Mesquita, A. (2010) "Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.11 - 20, available online at www.ejkm com Communities of practice and COEs Corso et al (2009) Mariano Corso, Andrea Giacobbe and Antonella Martini 2009 Designing and managing business communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 73-89 Communities of practice and COEs de Moor and Smits (2002) Aldo de Moor and Martin Smits 2002 Key Performance Indicators for Knowledge Management in a Community of Practice www.telin.nl Communities of practice and COEs Edmundson (2001) Henry Edmundson 2001 Technical Communities Of Practice At Schlumberger Knowledge Management Review, Vol. 4 Issue 2 May/June 2001 Communities of practice and COEs Evans and Wensley (2009) M. Max Evans and Anthony K.P. Wensley 2009 Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust Evans, M. M. and Wensley, A. K. P. "Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 41 - 54, available online at www.ejkm Communities of practice and COEs Firestone (2008) Joseph M. Firestone 2008 On doing knowledge management Knowledge Management Research & Practice (2008) 6, 13-22 Communities of practice and COEs Furlong and Johnson (2003) GP Furlong and L Johnson 2003 Community of practice and metacapabilities Knowledge Management Research & Practice (2003) 1, 102-112 Communities of practice and COEs Gammelgaard and Ritter (2005) Jens Gammelgaard and Thomas Ritter 2005 The knowledge retrieval matrix: codification and personification as separate strategies Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 133-143 Communities of practice and COEs Gongla and Rizzuto (2001) P. Gongla and C. R. Rizzuto 2001 Evolving communities of practice: IBM Global Services experience Communities of practice and COEs Grossman (2008) Martin Grossman 2008 An emerging global knowledge management platform: the case of iBridge VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, `pp. 525-534 Communities of practice and COEs Handzic and Lagumdzija (2010) Meliha Handzic and Amila Lagumdzija 2010 Global faculty learning community: a case study Knowledge Management Research & Practice (2010) 8, 89-98 Communities of practice and COEs Helms et al (2010) Remko Helms, Renato Ignacio, Sjaak Brinkkemper and Ard Zonneveld 2010 Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing Helms, R, Ignacio, R, Brinkkemper, S and Zonneveld,A.(2010) "Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp53 - 68), available online at www.ejkm com Communities of practice and COEs Hemetsberger and Reinhardt (2004) Andrea Hemetsberger and Christian Reinhardt 2004 Sharing and Creating Knowledge in Open-Source Communities: The case of KDE The Fifth European Conference on Organizational Knowledge, Learning, and Capabilities in Innsbruck, Austria, 2004, forthcoming Communities of practice and COEs Hernandes and Fresneda (2003) Carlos Alberto HERNANDES and Paulo Sérgio FRESNEDA 2003 Main Critical Success Factors for the Establishment and Operation of Virtual Communities of Practice 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, Spain Communities of practice and COEs Hildreth and Kimble (2000) Paul Hildreth and Chris Kimble 2000 Communities of practice in the distributed international environment Journal of knowledge management, Vol. 4 No. 1 pp 27-38 Communities of practice and COEs Hildreth et al (1998) Paul M Hildreth, Chris Kimble and Peter Wright 1998 computer mediated communications and international communities of practice P. HILDRETH, C. KIMBLE & P. WRIGHT. - Computer Mediated Communications and Communities of Practice. Proceedings of Ethicomp'98, March 1998, Erasmus University, The Netherlands, pp 275 - 286 Communities of practice and COEs Hustad (2010) Eli Hustad 2010 Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice Hustad, E. (2010) "Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp69 - 78), available online at www.ejkm com Communities of practice and COEs Kimble and Hildreth (2005) Chris Kimble and Paul Hildreth 2005 Dualities, distributed communities of practice and knowledge management Library Management, Vol. 9 No. 4, 2005, pp. 102-113 Communities of practice and COEs Kimmerle et al (2010) Joachim Kimmerle, Ulrike Cress and Christoph Held 2010 The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building Knowledge Management Research & Practice (2010) 8, 33-44 Communities of practice and COEs King (2002) Douglas King 2002 Knowledge Exchange - Other Peoples Taurus Communities of practice and COEs Klein et al (2005) Jonathan H Klein, NAD Connell and Edgar Meyer 2005 Knowledge characteristics of communities of practice Knowledge Management Research & Practice (2005) 3, 106-114 Communities of practice and COEs Kodama (2003) Mitsuru Kodama 2003 Knowledge creation through the synthesizing capability of networked strategic communities: case study on new product development in Japan Knowledge Management Research & Practice (2003) 1, 77-85 Communities of practice and COEs Kodama (2006) Mitsuru Kodama 2006 Winning through strategic communities Kodama, M. (2006), "Winning through strategic communities", Handbook of business Strategy, 2006, pp.169-177 Communities of practice and COEs Kohlbacher and Mukai (2007) Florian Kohlbacher and Kazuo Mukai 2007 Japan’s learning communities in Hewlett-Packard Consulting and Integration Challenging one-size fits all solutions Florian Kohlbacher and Kazuo Mukai,, Japan’s learning communities in Hewlett-Packard Consulting and Integration Challenging one-size fits all solutions, The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14 No. 1, pp. 8-20 Communities of practice and COEs Loyarte and Rivera (2007) Edurne Loyarte and Olga Rivera 2007 Communities of practice: a model for their cultivation Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 67-77 Communities of practice and COEs Magnusson and Davidsson (2001) Mats Magnusson and Niclas Davidsson 2001 Creating and Managing Communities of Knowing Paper proposed to the International Conference On Entrepreneurship And Learning, June 21-24, 2001, Naples, Italy Communities of practice and COEs Markestijn (2004) Joachim Markestijn 2004 Communities of Practice and Supporting Software Msc Thesis June 2004 Communities of practice and COEs Milne and Callahan (2006) Patricia Milne and Shawn Callahan 2006 ActKM: the story of a community Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 108-118 Communities of practice and COEs Mohamed et al (2004) Mirghani Mohamed, Michael Stankosky and Arthur Murray 2004 Applying knowledge management principles to enhance cross-functional team performance Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 127-142 Communities of practice and COEs Mork et al (2008) Bjørn Erik Mørk, Margunn Aanestad, Ole Hanseth and Miria Grisot 2008 Conflicting Epistemic Cultures and Obstacles for Learning across Communities of Practice Knowledge and Process Management, Vol. 15 No. 1 pp 12-23 (2008) Communities of practice and COEs Nickols (2003) Fred Nickols 2003 Communities of Practice: A Start-Up Kit Communities of practice and COEs Pastoors (2007) Katja Pastoors 2007 Consultants: love-hate relationships with communities of practice The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14, No. 1, 2007, pp. 21-33 Communities of practice and COEs Pemberton et al (2007) Jon Pemberton, Sharon Mavin and Brenda Stalker 2007 Scratching beneath the surface of communities of (mal)practice Jon Pemberton, Sharon Mavin and Brenda Stalker (2007), Scratching beneath the surface of communities of (mal)practice, The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14 No. 1, pp. 62-73 Communities of practice and COEs Remenyi and Griffiths (2009) Dan Remenyi and Paul Griffiths 2009 The Socratic Dialogue in the Work Place: Theory and Practice Remenyi, D. and Griffiths, P. "The Socratic Dialogue in the Work Place: Theory and Practice.", The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 155 - 164, available online at www.ejkm.com Communities of practice and COEs Santosus (2001) Megan Santosus 2001 It Takes a Community CIO Magazine, June 29, 2001 Communities of practice and COEs Scarso et al (2009) Enrico Scarso, Ettore Bolisani and Luigi Salvador 2009 A systematic framework for analysing the critical success factors of communities of practice Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 431-447 Communities of practice and COEs Schonstrom (2005) Mikael Schonstrom 2005 Creating knowledge networks: lessons from practice Journal of Knowledge Management, Vol. 9 No. 6, 2005, pp. 17-29 Communities of practice and COEs Shaw and McGregor (2010) Duncan Shaw and Graham McGregor 2010 Making memories available: a framework for preserving rural heritage through community knowledge management (cKM) Knowledge Management Research & Practice (2010) 8, 121-134 Communities of practice and COEs Singh et al (2009) Gurparkash Singh, Louise Hawkins and Greg Whymark 2009 Collaborative knowledge building process: an activity theory analysis VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 223-241 Communities of practice and COEs Snowden (2000) David Snowden 2000 Cynefin, A Sense of Time and Place: an Ecological Approach to Sense Making and Learning in Formal and Informal Communities Snowden, D (2000). "Cynefin: a sense of time and space, the social ecology of knowledge management", in Despres, C and Chauvel, D (Eds), Knowledge Horizons: The Present and the Promise of Knowledge Management, Butterworth-Heinemann: Oxford Communities of practice and COEs Snowden et al (2000) David Snowden, Rob van der Spek and Jan Kingma, Euan Semple, Pirjo Ståhle, Richard Hall and Pierpaolo Andriani, Mark Field, Tony Powell, Freddie McMahon and Kelvin Moore, Arnold Kransdorff, Yasmin Me 2000 Liberating knowledge: CBI/IBM Business Guide Communities of practice and COEs Verteramo and de Carolis (2009) Saverino Verteramo and Monica De Carolis Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a C Verteramo, S. and De Carolis, M. "Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a Consulting Firm." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 179 - 190, ava Communities of practice and COEs Walker and Christenson (2005) Derek H.T. Walker and Dale Christenson 2005 Knowledge wisdom and networks: a project management centre of excellence example Derek H.T. Walker and Dale Christenson, (2005) Knowledge wisdom and networks: a project management centre of excellence example, The Learning Organization, Vol. 12 No. 3, pp. 275-291 Communities of practice and COEs Wharton (1999) Knowledge @ Wharton 1999 The Network as Knowledge Http://knowledge.wharton.upenn.edu/ Published: September 1, 1999 Communities of practice and COEs Wharton (2000) Knowledge @ Wharton 2000 How Virtual Communities Enhance Knowledge Http://knowledge.wharton.upenn.edu/ Published: March 21, 2000 Communities of practice and COEs Willard (2001) Terri Willard 2001 Helping Knowledge Networks Work 06-Sep-01 Communities of practice and COEs Zboralski (2009) Katja Zboralski 2009 Antecedents of knowledge sharing in communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 90-101 Competitive advantage through KM Jonathan Shay Cohesion Competitive advantage through KM 2002 Knowledge Management: The Key to Customer Service Success ServiceWare White Paper - October 2002 Competitive advantage through KM April (2002) Kurt A. April 2002 Guidelines for developing a k-strategy April, K.A. (2002) Guidelines for developing a k-strategy, Journal of Knowledge Management, Vol. 6 No. 5, pp. 445-456 Competitive advantage through KM Awazu (2004) Yukika Awazu 2004 Informal network players, knowledge integration and competitive advantage Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 62-70 Competitive advantage through KM Bayburina and Golovka (2010) Elvina Bayburina and Tatiana Golovko 2010 Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth Bayburina, E and Golovko, T. "Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp535 - 558), available online at www.ejkm com Competitive advantage through KM Beesley (2004) Lisa Beesley 2004 Multi-level complexity in the management of knowledge networks Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 71-88 Competitive advantage through KM Bollinger and Smith (2001) Audrey S. Bollinger and Robert D. Smith 2001 Managing organizational knowledge as a strategic asset Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 8-18 Competitive advantage through KM Budde et al (2000) Florian Budde, Brian R. Elliott, Gary A. Farha, Charles R. Palmer, and Steffen Rüdiger 2000 The chemistry of knowledge - The usefulness of asset-based strategies is waning. A new era based on the exploitation of knowledge is starting to dawn McKinsey Quarterly, 2000 No. 4 Competitive advantage through KM Carlsson (2001) Carlsson SA 2001 Knowledge Management in Network Contexts Carlsson SA (2001) Knowledge Management in Network Contexts. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 616-627, Moderna organizacjia, Bled, Slovenia Competitive advantage through KM Carneiro (2000) Alberto Carneiro 2000 How does knowledge management influence innovation and competitiveness? Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 87-98 Competitive advantage through KM Carrion et al (2004) Babriel Cepeda Carrion, Jose Luis Galan Gonzalez and Antonio Leal 2004 Identifying key knowledge area in the professional services industry: a case study Journal of Knowledge Management, Vol. 8 No.6, 2004, pp 131-150 Competitive advantage through KM Chen (2009) Te Fu Chen 2009 Collaboration & Innovation In Most Admired Knowledge Enterprise (MAKE): Case Studies Of Knowledge-Based Enterprise Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009 Competitive advantage through KM Civi (2000) Emin Civi 2000 Knowledge management as a competitive asset Civi, E. (2000), Knowledge management as a competitive asset, Marketing Intelligence and Planning, 18/4, pp 166-174 Competitive advantage through KM Crompton (2003) Helen Crompton 2003 Knowledge Production and Management in the 21st Century Manchester Metropolitan University Business School, http://www.ribm.mmu.ac.uk/wps/papers/03-02.pdf Competitive advantage through KM Cruywagen et al (2008) Marié Cruywagen, Juani Swart and Wim Gevers 2008 One Size Does Not Fit All - Towards a Typology of Knowledge-Centric Organisations Cruywagen, M., Swart, J. and Gevers, W. (2008) "One Size Does Not Fit All - Towards a Typology of Knowledge-Centric Organisations." The Electronic Journal of Knowledge Management, Vol. 6 Issue 2, 2008, pp. 101 - 110, available online at www.ejkm.com Competitive advantage through KM Daghfous (2003) Abdelkader Daghfous 2003 How To Make Knowledge Management A Firm’s Core Capability Journal of Knowledge Management Practice, October 2003 Competitive advantage through KM Danskin et al (2005) Paula Danskin, Basil G. Englis, Michael R. Solomon, Marla Goldsmith and Jennifer Davey 2005 Knowledge management as competitive advantage: lessons from the textile and apparel value chain Journal of Knowledge Management, Vol. 9 No. 2 ,2005, pp. 91-102 Competitive advantage through KM Easterby-Smith and Prieto (2008) Mark Easterby-Smith and Isabel M. Prieto 2008 Dynamic Capabilities and Knowledge Management: an Integrative Role for Learning? British Journal of Management, Vol. 19, 235-249 (2008) Competitive advantage through KM Erickson and Rothberg (2009) Scott Erickson and Helen Rothberg 2009 Knowledge Asset Potential vs. Vulnerability: Balancing Risks Erickson, S, and Rothberg, H. "Knowledge Asset Potential vs. Vulnerability: Balancing Risks, Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp227 - 232), available online at www.ejkm com Competitive advantage through KM Erickson and Rothberg (2010) Scott Erickson and Helen Rothberg 2010 Intellectual Capital in Tech Industries: a Longitudinal Study Erickson, S and Rothberg, H. "Intellectual Capital in Tech Industries: a Longitudinal Study" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp559 - 566), available online at www.ejkm com Competitive advantage through KM Ferrari and Toledo (2004) Fernanda Ferrari and Jose Carlos de Toledo 2004 Analysing the knowledge management through the product development process Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 117-129 Competitive advantage through KM Fowler and Pryke (2003) Alan Fowler and Julia Pryke 2003 Knowledge management in public service provision: the Child Support Agency International Journal of Service Industry Management, Vol. 14 No. 3, 2003, pp. 254-283 Competitive advantage through KM Goh (2005) Andrew L.S. Goh 2005 Harnessing knowledge for innovation: an integrated management framework Library Management, Vol. 9 No. 4, 2005, pp. 6-18 Competitive advantage through KM Hoffman et al (2005) James J. Hoffman, Mark L. Hoelscher and Karma Sherifria 2005 Social capital, knowledge management, and sustained superior performance Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 93-100 Competitive advantage through KM Hoffman et al (2005) James J. Hoffman, Mark L. Hoelscher and Karma Sherif 2005 Social capital, knowledge management, and sustained superior performance Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 93-100 Competitive advantage through KM Jones et al (2003) Nory B. Jones, Richard T. Herschel and Douglas D. Moesel 2003 Using knowledge champions to facilitate knowledge management Nory B. Jones, Richard T. Herschel and Douglas D. Moesel, (2003), "Using ‘‘knowledge champions’’ to facilitate knowledge management", Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 49-63 Competitive advantage through KM Keller (2001) Bill Keller 2001 Sustaining Strategic Competitive Advantage Through Organizational Change At Merck The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3 Competitive advantage through KM Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articles Competitive advantage through KM Kosonen and Ellonen (2010) Miia Kosonen and Hanna-Kaisa Ellonen 2010 From ivory towers to online bazaars? The internet, social media and competing discourses in the newspaper industry Knowledge Management Research & Practice (2010) 8, 135-145 Competitive advantage through KM Lang (2001) Josephine Chinying Lang 2001 Managing in knowledge-based competition Journal of Organizational Change Management, Vol. 14, No. 6, 2001, pp. 539-553 Competitive advantage through KM Li and Gao (2003) Meng Li and Fei Gao 2003 Why Nonaka highlights tacit knowledge: a critical review Journal of Knowledge Management, Vol. 7, No. 4, 2003, pp. 6-14 Competitive advantage through KM Maertensson (2000) Maria Martensson 2000 A critical review of knowledge management as a management tool Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 204-216 Competitive advantage through KM Malhotra (2003) Yogesh Malhotra 2003 Is knowledge the ultimate competitive advantage? Business Management Asia, September, 2003, Q3/4, pp. 66-69 Competitive advantage through KM Morey and Frangioso (1998) Daryl Morey and Tim Frangioso 1998 Aligning an Organization for Learning: The Six Principles of Effective Learning Journal of Knowledge Management, Vol. 1 No. 4 June 1998 Competitive advantage through KM Muthusamy (2008) Senthil Muthusamy 2008 Minding the cognition: toward a strategic knowledge management for competitive advantage Strategic Change 17: 145-153 (2008) Competitive advantage through KM Newman (1997) Victor Newman 1997 Redefining Knowledge Management to Deliver Competitive Advantage Journal of Knowledge Management, Vol. 1 No. 2 December 1997 Competitive advantage through KM Politis (2002) John D. Politis 2002 Transformational and transactional leadership enabling (disabling) knowledge acquisition of self-managed teams: the consequences for performanc Leadership an Organisation Development Journal, 23/4, 2002, pp.186-197 Competitive advantage through KM Pretorius and Coetzee (2010) Agnieta Pretorius and Petrie Coetzee 2010 Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods Pretorius, A and Coetzee ,P. "Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp615 - 626), available online at www.ejkm com Competitive advantage through KM Selen (2000) Willem Selen 2000 Knowledge management in resource-based competitive environments: a roadmap for building learning organizations Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 346-353 Competitive advantage through KM Shanks and Tay (2001) Shanks G, Tay E 2001 The role of knowledge management in moving to a customer-focused organisation Shanks G, Tay E (2001) The role of knowledge management in moving to a customer-focused organisation. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 721-729, Moderna organizacjia, Bled, Slovenia Competitive advantage through KM Sharkie (2003) Rob Sharkie 2003 Knowledge creation and its place in the development of sustainable competitive advantage Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 20-31 Competitive advantage through KM Smart et al (2003) P. Andi Smart, Roger S. Maull, Zoe J. Radnor and Thomas J. Housel 2003 An approach for identifying value in business processes Smart, P.A., Maull, R.S., Radnor, Z.J. and Housel, T.J. (2003) "An approach for identifying value in business processes", Journal Of Knowledge Management, Vol. 7 No. 4, pp. 49-61 Competitive advantage through KM Snyman and Kruger (2004) Retha Snyman and Cornelius Kruger 2004 The interdependency between strategic management and strategic knowledge management Snyman, R. and Kruger, C. (2004), The interdependency between strategic management and strategic knowledge management, Journal of Knowledge Management, Vol. 8 No. 4, pp. 5-19 Competitive advantage through KM Soley and Pandya (2003) Martin Soley and Kaushik V. Pandya 2003 Culture as an Issue in Knowledge Sharing: A Means of Competitive Advantage Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 205-212 Competitive advantage through KM Squier and Snyman (2004) Martie M. Squier and Retha Snyman 2004 Knowledge management in three financial organisations: a case study Squier, M.M. and Snyman, R. (2004) Knowledge management in three financial organisations: a case study, Aslib Proceedings: New Information Perspectives, Vol. 56 No. 4, pp. 234-242 Competitive advantage through KM Stafford and Mearns (2010) C. Stafford and M.A. Mearns 2010 What happens when organisations embrace social networking? Knowledge sharing at a multinational business solutions corporation Competitive advantage through KM Stonehouse and Pemberton (1999) George H. Stonehouse and Jonathan D. Pemberton 1999 Learning and knowledge management in the intelligent organisation Participation & Empowerment: An International Journal, Vol. 7 No. 5, 1999, pp. 131-144 Competitive advantage through KM Styhre and Gluch (2009) Alexander Styhre and Pernilla Gluch 2009 Visual representations and knowledge-intensive work VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 108-124 Competitive advantage through KM Takahashi and Vandenbrink (2004) Takuma Takahashi and Donna Vandenbrink 2004 Formative knowledge: from knowledge dichotomy to knowledge geography Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 64-76 Competitive advantage through KM Wickramasinghe (2003) Nilmini Wickramasinghe 2003 Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory? Wickramasinghe, N. (2003) "Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory?", Business Process Management Journal, Vol. 9 No. 3, pp. 295-316 Competitive advantage through KM Wiig (1997) Karl M. Wiig 1997 Knowledge Management: An Introduction and Perspective Wiig, K.M. (1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, September Dark side of KM Alter (2006) Steven Alter 2006 Goals and Tactics on the Dark Side of Knowledge Management Proceedings of the 39th Hawaii International Conference on System Sciences - 2006 Dark side of KM Bryant (2005) Antony Bryant 2005 Knowledge Management - The Dark and the Light Side A Discussion between Antony Bryant, Frank Land, and Tom Wilson, Faculty Research Conference, Innovation North: Faculty of Information & Technology, Leeds Metropolitan University, July 2005, Available at http://informationr.net/ir/8-1/paper144.html Dark side of KM Chua (2009) Alton Y.K. Chua 2009 The dark side of successful knowledge management initiatives Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 32-40 Dark side of KM Land et al (2005) Frank Land, Sevasti-Melissa Nolas and Urooj Amjad 2005 Knowledge Management: The Darker Side of KM Land, F., Nolas, S.M. and Amjad, U. (2004) "Knowledge Management: The darker side of KM," ETHICOMP 2004, online www.lse.ac.uk/collections/informationsystems/ Working paper, November 2005, Department fo Information Systems, London School of Economics Education related KM cases MIT IST PMM toolkit.xls Education related KM cases Cantu et al (2009) Francisco J. Cantu´ , Alberto Bustani, Arturo Molina and Hector Moreira 2009 A knowledge-based development model: the research chair strategy Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 154-170 Education related KM cases Cheng et al (2009) Ming-Yu Cheng, Jessica Sze-Yin Ho and Pei Mey Lau 2009 Knowledge Sharing in Academic Institutions: a Study of Multimedia University Malaysia Cheng M.Y, Ho J, S. Y, and Lau P. M. (2009) Knowledge Sharing in Academic Institutions: a Study of Multimedia University Malaysia, Electronic Journal of Knowledge Management, Vol. 7 Issue 3, (pp313 -324), available online at www.ejkm com Education related KM cases Chu (2008) Samuel Kai-Wah Chu 2008 Twiki for knowledge building and management Online Information Review, Vol. 32 No. 6, 2008, pp. 745-758 Education related KM cases Crawford and Hasan (2006) Kate Crawford and Helen Hasan 2006 Activity theory - Knowledge Management in the Knowledge Industry: The challenge for modern universities Standards Australia Knowedge Management Education related KM cases Eid and Nuhu (2011) Mustafa Eid and Nuraddeen Abubakar Nuhu 2011 Impact of learning culture and information technology use on knowledge sharing of Saudi students Knowledge Management Research & Practice (2011) 9, 48-57 Education related KM cases Handzic and Lagumdzija (2010) Meliha Handzic and Amila Lagumdzija 2010 Global faculty learning community: a case study Knowledge Management Research & Practice (2010) 8, 89-98 Education related KM cases Hautala (2011) Johanna Hautala 2011 International academic knowledge creation and ba. A case study from Finland Knowledge Management Research & Practice (2011) 9, 4-16 Education related KM cases Kujansivu and Lonnqvist (2009) Paula Kujansivu and Antti Lönnqvist 2009 Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus Kujansivu, P, and Lönnqvist, A. "Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp469 -480), available online at www.ejkm com Education related KM cases MacPherson (2008) Reynold Macpherson 2008 Critical management in knowledge organizations International Journal of Educational Management, Vol. 22 No. 7, 2008, pp. 676-695 Education related KM cases Martin and Marion (2004) Jeffery S. Martin and Russell A. Marion 2004 Enhancing and inhibiting interactions between business processing and knowledge production: A macro study of leadership and knowledge processing in higher education Education related KM cases McManus and Loughridge (2002) Damien McManus and Brendan Loughridge 2002 Corporate information, institutional culture and knowledge management: a UK University library perspective New Library World, Vol. 103, No. 1180, 2002, pp. 320-327 Education related KM cases Munroe-Blum (2000) Heather MUNROE-BLUM 2000 Universities and Good Practices for Knowledge Management Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, Canada Education related KM cases Nada et al (2009) Nader Nada, Mohamed Kholief, Shehab Tawfik and Noha Metwally 2009 Mobile Knowledge Tool-kit to Create a Paradigm Shift in Higher Education Nada N, Kholief M, Tawfik S, and Metwally N. "Mobile Knowledge Tool-kit to Create a Paradigm Shift in Higher Education" Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp255 -260), available online at www.ejkm com Education related KM cases Ocholla and Bothma (2007) Dennis Ocholla and Theo Bothma 2007 Trends, challenges and opportunities for LIS education and training in Eastern and Southern Africa Dennis Ocholla and Theo Bothma (2007) Trends, challenges and opportunities for LIS education and training in Eastern and Southern Africa, New Library World, Vol. 108 No. 1/2, 2007, pp. 55-78 Education related KM cases Petrides and Nodine (2003) Lisa Petrides and Thad Nodine 2003 Knowledge Management in Education: Defining the Landscape Institute for the study of KM in Education, March 2003 Education related KM cases Pietruch-Reizes (2010) Diana Pietruch-Reizes 2010 A new look at the university libraries in context - European Research Area Library Management, Vol. 31 No. 1/2, 2010, pp. 36-41 Education related KM cases Ramachandran et al (2009) Sharimllah Devi Ramachandran, Siong Choy Chong and Hishamuddin Ismail 2009 The practice of knowledge management processes - A comparative study of public and private higher education institutions in Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 203-222 Education related KM cases Rees and Protheroe (2009) S J Rees and H Protheroe 2009 Value, Kaizen and Knowledge Management: Developing a Knowledge Management Strategy for Southampton Solent University Rees, S. J. and Protheroe, H. "Value, Kaizen and Knowledge Management: Developing a Knowledge Management Strategy for Southampton Solent University." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 135 - 144, available online at www.ejkm.com Education related KM cases Schimmel (2006) Herman Schimmel 2006 The use of a knowledge audit in educational organizations: constructing a questionnaire LEARN IP, Tallinn/Haapsalu. 19-29 June 2006 Education related KM cases Shuetze (2000) Hans G. SHUETZE 2000 The organization of knowledge management and transfer at research universities: Is there a "European paradox" and how can its be explained? Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, Canada Education related KM cases Shuttleworth (2000) Dale E. SHUTTLEWORTH 2000 Schooling on the Edge Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, Canada Education related KM cases Sohail and Daud (2009) M. Sadiq Sohail and Salina Daud 2009 Knowledge sharing in higher education institutions - Perspectives from Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 125-142 Education related KM cases Srinivasan (2006) Archana Shukla, R. Srinivasan 2006 'Blondie' -- Design Of A KM Architecture In An Educational Institution Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006 Education related KM cases Sullivan (2004) M. Sullivan 2004 Performance = knowledge + learning + use (1): the application of knowledge management theory to add practical value to a Vocational Education and Training (VET) organization Education related KM cases Tian et al (2009) Jing Tian, Yoshiteru Nakamori and Andrzej P. Wierzbicki 2009 Knowledge management and knowledge creation in academia: a study based on surveys in a Japanese research university Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 76-92 Education related KM cases Tikhomirova et al (2008) Natalya Tikhomirova, Anatoly Gritsenko and Alexander Pechenkin 2008 University approach to knowledge management VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 16-21 Education related KM cases Watson (2000) David WATSON 2000 Managing Knowledge Management: the role of universities Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, Canada Education related KM cases Wilkinson et al (2010) Belinda Wilkinson, Clare Beghtol and Dante Morra 2010 Activities and Outputs of a Clinical Faculty: an Intellectual Capital Concept Map Wilkinson, B, Beghtol, C, and Morra, D. "Activities and Outputs of a Clinical Faculty: an Intellectual Capital Concept Map" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp647 - 662), available online at www.ejkm com Education related KM cases Worasinchai et al (2008) Lugkana Worasinchai and Vincent M. Ribiere, and Aurilla Aurelie Bechina Arntzen 2008 Working knowledge, the university-industry linkage in Thailand: concepts and issues VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 507-524 Education related KM cases Worasinchai et al (2009) Lugkana Worasinchai, Vincent Ribiere and Aurélie Aurilla Arntzen Bechina 2009 The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model Worasinchai L, Ribière V, and Arntzen Bechina A. A. (2009) The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model", Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp287 - 296), available online at www.ejkm com Factors affecting KM implementation and performance INSEAD Knowledge Management at Arthur Andersen (Denmark): Building Assets in Real Time and in Virtual Space available online at http://elab.insead.edu/index.htm Factors affecting KM implementation and performance Classifying Knowledge Claims Teaching and Learning Resource (TLR) Factors affecting KM implementation and performance Abou-Zeid (2005) El-Sayed Abou-Zeid 2005 A culturally aware model of inter-organizational knowledge transfer Knowledge Management Research & Practice (2005) 3, 146-155 Factors affecting KM implementation and performance Adams and Lamont (2003) Garry L. Adams and Bruce T. Lamont 2003 Knowledge management systems and developing sustainable competitive advantage Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 142-154 Factors affecting KM implementation and performance Ajmal et al (2010) Mian Ajmal, Petri Helo and Tauno Kekale 2010 Critical factors for knowledge management in project business Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 156-168

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Page 1: Research database Knowledge management · PDF fileA case study from Finland Knowledge ... Alf Westelius and Pär Mårtensson 2004 The Midas Touch in ... Research database Knowledge

Research databaseKnowledge management bibliography

© 2011 The Knowledge Studio

node_name Citation Authors Year Title Reference

ba Alvarenga Neto (2007) Rivadávia C. Drummond de Alvarenga Neto 2007 Knowledge Management in the Brazilian Organisational Context: a shift towards the concept of Ba Alvarenga Neto, R. C. D (2007) Knowledge Management in the Brazilian Organisational Context: a shift towards the concept of 'Ba' The Electronic Journal of Knowledge Management, Vol. 5 Issue 2, pp 143 - 152, available online at www.ejkm.comba Augier et al (2001) Mie Augier, Syed Z. Shariq and Morten Thanning Vendelø 2001 Understanding context: its emergence, transformation and role in tacit knowledge sharing Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 125-136ba Baqir and Kathawala (2004) Muhammad Naveed Baqir and Yunus Kathawala 2004 Ba for knowledge cities Journal of Knowledge Management, Vol. 8 No. 5, 2004, pp. 83-95ba Brannback (2003) Malin Brannback 2003 R&D collaboration: role of Ba in knowledge creating networks Knowledge Management Research & Practice (2003) 1, 28-38ba Brannback et al (2008) Malin Brannback, Alan Carsrud and William D. Schulte 2008 Exploring the role of Ba in family business context VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 104-117ba Fayard (2003) Pierre-Marie Fayard 2003 Strategic communities for knowledge creation: a Western proposal for the Japanese concept of Ba Journal of Knowledge Management, Vol. 7 No. 5, 2003, pp. 25-31ba Hautala (2011) Johanna Hautala 2011 International academic knowledge creation and ba. A case study from Finland Knowledge Management Research & Practice (2011) 9, 4-16ba Hussi (2004) Tomi Hussi 2004 Reconfiguring knowledge management combining intellectual capital, intangible assets and knowledge creation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 36-52ba Kodama (2006) Mitsuru Kodama 2006 Winning through strategic communities Kodama, M. (2006), "Winning through strategic communities", Handbook of business Strategy, 2006, pp.169-177ba Magnier-Watanabe et al (2011) Re´my Magnier-Watanabe, Caroline Benton and Dai Senoo 2011 A study of knowledge management enablers across countries Knowledge Management Research & Practice (2011) 9, 17-28ba Neto et al (2010) Rivadávia Correa Drummond de Alvarenga Neto, Renato Rocha Souza, Jairo Gomes Queiroz and Hermes Chipp 2010 Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System) Neto, R, C, D, de Alvarenga, Souza R, R, Queiroz J, G and Chipp H. "Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System)" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp593 - 604), available online at www.ejkm comba Nonaka and Toyama (2003) Ikujiro Nonaka and Ryoko Toyama 2003 The knowledge-creating theory revisited: knowledge creation as a synthesizing process Knowledge Management Research & Practice (2003) 1, 2-10ba Nonaka et al (2000) Ikujiro Nonaka, Ryoko Toyama and Noboru Konno 2000 SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation Long Range Planning 33 (2000) 5-34ba Seufert (2000) Seufert S 2000 Work-Based Learning and Knowledge Management: An Integrated Concept of Organizational Learning Seufert S (2000) Work-Based Learning and Knowledge Management: An Integrated Concept of Organizational Learning. In Proceedings of the Eighth European Conference on Information Systems (Hansen HR, Bichler M, Mahrer H eds.), 1413-1420, Viennaba Snowden (1999) Dave Snowden 1999 Liberating Knowledge: addendumba Westelius and Mårtensson (2004) Alf Westelius and Pär Mårtensson 2004 The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True* Westelius A and Mårtensson Pär (2004) "The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True" The Electronic Journal of Knowledge Management, Vol. 2 Issue 2 pp 35-44, available online at www.ejkm.comBest practices 2001 Best practices in enterprise content management KM WorldBest practices UNAIDS Responses that work and lessons learned: How to identify and propose them for the UNAIDS Best Practice CollectionBest practices Various notes on Best practicesBest practices Tom Nyvang and Helle Bækkelund Jensen Criteria for best practiceBest practices Identifying and sharing best practices NHS National Electronic Library for HealthBest practices Montgomery County, Maryland, Year 2000 Best Practices Plan May 25, 1997Best practices Andersen et al (1999) Bjùrn Andersen, Tom Fagerhaug, Stine Randmñl, JuÈrgen Schuldmaier, Johann Prenninger 1999 Benchmarking supply chain management: finding best practices Journal of Business & Industrial Marketing, Vol. 14, No. 5/6, 1999, pp. 378-389Best practices Christensen (2007) Peter Holdt Christensen 2007 Knowledge sharing: moving away from the obsession with best practices Christensen, P.H. (2007), Knowledge sharing: moving away from the obsession with best practices, Journal of Knowledge Management, Vol. 11 No. 1, pp. 36-47Best practices Davies and Kochhar (2000) A.J. Davies and A.K. Kochhar 2000 A framework for the selection of best practices A framework for the selection of best practices, International Journal of Operations & Production Management, Vol. 20 No. 10, 2000, pp. 1203-1217Best practices Dixon et al (2009) Brian E. Dixon, Julie J. McGowan and Gary D. Cravens 2009 Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Knowledge Management Research & Practice (2009) 7, 249-259.Best practices Errasti et al (2009) Ander Errasti, Roger Beach, Chike Oduoza, Unai Apaolaza 2009 Close coupling value chain functions to improve subcontractor manufacturing performance International Journal of Project Management 27 (2009) 261-269Best practices Hefke et al (2006) Mark Hefke, Andreas Abecker and Knut Jäger 2006 Portability of Best Practice Cases for Knowledge Management Introduction Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 235-254Best practices Herrmann (2006) Andrea Herrmann 2006 Learning from own Experience and Advices in Literature Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 130-136Best practices Jarrar and Zairi (2000) Yasar F. Jarrar and Mohamed Zairi 2000 Internal transfer of best practice for performance excellence: a global survey Benchmarking: An International Journal, Vol. 7 No. 4, 2000Best practices Malhotra (2002) Yogesh Malhotra 2002 When best becomes worst Momentum: The Quality Magazine of Australasia, NSW, Australia, September 2002, 29-30Best practices Natterman (2000) Philipp M. Nattermann 2000 Best practice does not equal best strategy The McKinsey Quarterly, 2000 No. 2Best practices Perrin et al (2007) Alexandre Perrin, Nicolas Rolland and Tracy Stanley 2007 Achieving best practices transfer across countries Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 156-166Best practices Pharhi (2009) Ofer Pharhi 2009 Lessons Learned: A Practical Approach Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Best practices Skyrme (2001) David J. Skyrme 2001 Are Your Best Practices Really the Best? Oct-01Best practices Smite (2006) Darja Smite 2006 Requirements Management in Distributed Projects Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 69-76Best practices Walker and Loosemore (2003) Derek H.T. Walker and Martin Loosemoor 2003 Flexible problem solving in construction projects Team Performance Management, Vol. 9, No. 1/2 pp 5-15Codification Abdullah et al (2006) Mohd Syazwan Abdullah, Chris Kimble, Ian Benest and Richard Paige 2006 Knowledge-based systems: a re-evaluation Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 127-142Codification Bhardwaj and Monin (2006) Meeta Bhardwaj and John Monin 2006 Tacit to explicit: an interplay shaping organization knowledge Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 72-85Codification Cuel and Manfredi (2006) Roberta Cuel and Filippo Manfredi 2006 Toward a Project Learning Organization: a Multifaceted View Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 255-270, submitted: 5/10/06, accepted: 15/11/06, appeared: 28/12/06Codification Datta and Acar (2010) Pratim Datta and William Acar 2010 Software and human agents in Knowledge Codification Knowledge Management Research & Practice (2010) 8, 45-60Codification Dixon et al (2009) Brian E. Dixon, Julie J. McGowan and Gary D. Cravens 2009 Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Knowledge Management Research & Practice (2009) 7, 249-259.Codification Fonseca and Martin (2009) Frederico Fonseca and James Martin 2009 Beyond Newspeak: three arguments for the persistence of the informal in the creation and use of computational ontologies Knowledge Management Research & Practice (2009) 7, 196-205Codification Grossman and Bates (2008) Martin Grossman and Stephen Bates 2008 Knowledge capture within the biopharmaceutical clinical trials environment VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 118-132Codification Hsieh (2009) Ming H. Hsieh 2009 Human centric knowledge seeking strategies: a stakeholder perspective Journal of Knowledge Management Vol. 13 No. 4, 2009, pp. 115-133Codification Hughes (2006) Michael Hughes 2006 A Pattern Language Approach to Usability Knowledge Management Journal of Usability Studies, Issue 2, Vol. 1, February 2006, pp. 76-90Codification Iwai and Ishino (2009) Sachiko Iwai, Fukuya Ishino 2009 Translating Tacit Medical Knowledge Into Explicit Knowledge Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009Codification Jankowicz (2001) Devi Jankowicz 2001 Why does subjectivity make us nervous? Making the tacit explicit Jankowicz, D. (2001) "Why does subjectivity make us nervous? Making the tacit explicit", Journal of Intellectual Capital, Vol. 2 No. 1, pp. 61-73Codification Kane and Ragsdell (2003) Hilary C. M. KANE and Gillian RAGSDELL 2003 How Might Models of Innovation Inform the Management of Knowledge 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainCodification More et al (2009) Elizabeth More, Shane Carroll and Kay Foss 2009 Knowledge management and the performing arts industry: The case of Australia’s SCOPE initiative Asia-Pacific Journal of Business Administration, Vol. 1 No. 1, 2009, pp. 40-53Codification Mulder and Whiteley (2007) Ursula Mulder and Alma Whiteley 2007 Emerging and capturing tacit knowledge: a methodology for a bounded environment Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 68-83,Codification Stach (2005) Rene Stach 2005 How to make knowledge about project management explicit KnowledgeBoard, 6-Dec-2005Codification Stenmark (2000) Dick Stenmark 2000 Turning Tacit Knowledge Tangible In Proceedings of the 33rd Hawaii International Conference on System Sciences (HICSS33), Maui, Hawaii January, 4-7, 2000Codification Stover (2004) Mark Stover 2004 Making tacit knowledge explicit: the Ready Reference Database as codified knowledge Reference Services Review, Vol. 32 · No. 2 · 2004 · pp. 164-173Codification The Knowledge Studio (2003) The Knowledge Studio 2003 Project reviewsCodification Zack (1998) Michael H. Zack 1998 Managing Codified Knowledge Sloan Management Review, Summer, 1999Codification vs personalisation Jensen (2010) Kent Wickstrøm Jensen 2010 Relational effects on knowledge integration: the differential effects on search and transfer Knowledge Management Research & Practice (2010) 8, 146-160Codification vs personalisation Mathiassen and Pourkomeylian (2003) Lars Mathiassen and Pouya Pourkomeylian 2003 Managing knowledge in a software organization Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 63-80Codification vs personalisation van der Velden (2002) Maja van der Velden 2002 THE END OF DIVERSITY? Knowledge, ICTs and the Development Gateway Paper presented at the Third International Conference on Cultural Attitudes Towards Technology and Communication 2002? in Montreal, CanadaCodification vs personalisation Venters and Ferneley (2009) Will Venters and Elaine Ferneley 2009 To codify or collaborate - Introduction to the special issue on Knowledge Management and e-Research Technologies Knowledge Management Research & Practice (2009) 7, 192-195Codification vs personalisation Zhu (2010) Zhichang Zhu 2010 Knowledge of the natural and the social: how are they different and what do they have in common? Knowledge Management Research & Practice (2010) 8, 173-188Communities of practice and COEs Collaborative Problem Solving: An Instructional Theory From Learning Through Small-Group InteractionCommunities of practice and COEs CPA Australia Public Sector Centre of ExcellenceCommunities of practice and COEs Sparknow cops: lessons learnedCommunities of practice and COEs Al-Sayed and Ahmad (2006) Rafif Al-Sayed and Khurshid Ahmad 2006 Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains Al-Sayed R and Ahmad K (2006) "Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 99 - 108, available online at www.ejkm.orgCommunities of practice and COEs Anthony et al (2009) Anthony et al 2009 Communities Of Practice: The Source Of Competitive Advantage In Organisations Anthony et al (2009), Communities Of Practice: The Source Of Competitive Advantage In Organisations, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Communities of practice and COEs Ardichvili et al (2006) Alexandre Ardichvili, Martin Maurer, Wei Li, Tim Wentling and Reed Stuedemann 2006 Cultural influences on knowledge sharing through online communities of practice Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 94-107Communities of practice and COEs Bourhis et al (2005) Anne Bourhis, Line Dubé and Réal Jacob 2005 The Success of Virtual Communities of Practice: The Leadership Factor Bourhis A, Dubé L and Jacob R (2005) "The Success of Virtual Communities of Practice: The Leadership Factor" The Electronic Journal of Knowledge Management Vol. 3 Issue 1, pp 23-34, available online at www.ejkm.comCommunities of practice and COEs Castro (2005) Miguel Cornejo Castro 2005 Podcasting and communities of practice: early experiments KnowledgeBoard, 15-Nov-2005Communities of practice and COEs Correia et al (2010) Ana Maria Ramalho Correia, Alice Paulos and Anabela Mesquita 2010 Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer Correia, A, M, R, , Paulos, A and Mesquita, A. (2010) "Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.11 - 20, available online at www.ejkm comCommunities of practice and COEs Corso et al (2009) Mariano Corso, Andrea Giacobbe and Antonella Martini 2009 Designing and managing business communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 73-89Communities of practice and COEs de Moor and Smits (2002) Aldo de Moor and Martin Smits 2002 Key Performance Indicators for Knowledge Management in a Community of Practice www.telin.nlCommunities of practice and COEs Edmundson (2001) Henry Edmundson 2001 Technical Communities Of Practice At Schlumberger Knowledge Management Review, Vol. 4 Issue 2 May/June 2001Communities of practice and COEs Evans and Wensley (2009) M. Max Evans and Anthony K.P. Wensley 2009 Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust Evans, M. M. and Wensley, A. K. P. "Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 41 - 54, available online at www.ejkm.comCommunities of practice and COEs Firestone (2008) Joseph M. Firestone 2008 On doing knowledge management Knowledge Management Research & Practice (2008) 6, 13-22Communities of practice and COEs Furlong and Johnson (2003) GP Furlong and L Johnson 2003 Community of practice and metacapabilities Knowledge Management Research & Practice (2003) 1, 102-112Communities of practice and COEs Gammelgaard and Ritter (2005) Jens Gammelgaard and Thomas Ritter 2005 The knowledge retrieval matrix: codification and personification as separate strategies Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 133-143Communities of practice and COEs Gongla and Rizzuto (2001) P. Gongla and C. R. Rizzuto 2001 Evolving communities of practice: IBM Global Services experienceCommunities of practice and COEs Grossman (2008) Martin Grossman 2008 An emerging global knowledge management platform: the case of iBridge VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, `pp. 525-534Communities of practice and COEs Handzic and Lagumdzija (2010) Meliha Handzic and Amila Lagumdzija 2010 Global faculty learning community: a case study Knowledge Management Research & Practice (2010) 8, 89-98Communities of practice and COEs Helms et al (2010) Remko Helms, Renato Ignacio, Sjaak Brinkkemper and Ard Zonneveld 2010 Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing Helms, R, Ignacio, R, Brinkkemper, S and Zonneveld,A.(2010) "Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp53 - 68), available online at www.ejkm comCommunities of practice and COEs Hemetsberger and Reinhardt (2004) Andrea Hemetsberger and Christian Reinhardt 2004 Sharing and Creating Knowledge in Open-Source Communities: The case of KDE The Fifth European Conference on Organizational Knowledge, Learning, and Capabilities in Innsbruck, Austria, 2004, forthcomingCommunities of practice and COEs Hernandes and Fresneda (2003) Carlos Alberto HERNANDES and Paulo Sérgio FRESNEDA 2003 Main Critical Success Factors for the Establishment and Operation of Virtual Communities of Practice 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainCommunities of practice and COEs Hildreth and Kimble (2000) Paul Hildreth and Chris Kimble 2000 Communities of practice in the distributed international environment Journal of knowledge management, Vol. 4 No. 1 pp 27-38Communities of practice and COEs Hildreth et al (1998) Paul M Hildreth, Chris Kimble and Peter Wright 1998 computer mediated communications and international communities of practice P. HILDRETH, C. KIMBLE & P. WRIGHT. - Computer Mediated Communications and Communities of Practice. Proceedings of Ethicomp'98, March 1998, Erasmus University, The Netherlands, pp 275 - 286Communities of practice and COEs Hustad (2010) Eli Hustad 2010 Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice Hustad, E. (2010) "Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp69 - 78), available online at www.ejkm comCommunities of practice and COEs Kimble and Hildreth (2005) Chris Kimble and Paul Hildreth 2005 Dualities, distributed communities of practice and knowledge management Library Management, Vol. 9 No. 4, 2005, pp. 102-113Communities of practice and COEs Kimmerle et al (2010) Joachim Kimmerle, Ulrike Cress and Christoph Held 2010 The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building Knowledge Management Research & Practice (2010) 8, 33-44Communities of practice and COEs King (2002) Douglas King 2002 Knowledge Exchange - Other Peoples TaurusCommunities of practice and COEs Klein et al (2005) Jonathan H Klein, NAD Connell and Edgar Meyer 2005 Knowledge characteristics of communities of practice Knowledge Management Research & Practice (2005) 3, 106-114Communities of practice and COEs Kodama (2003) Mitsuru Kodama 2003 Knowledge creation through the synthesizing capability of networked strategic communities: case study on new product development in Japan Knowledge Management Research & Practice (2003) 1, 77-85Communities of practice and COEs Kodama (2006) Mitsuru Kodama 2006 Winning through strategic communities Kodama, M. (2006), "Winning through strategic communities", Handbook of business Strategy, 2006, pp.169-177Communities of practice and COEs Kohlbacher and Mukai (2007) Florian Kohlbacher and Kazuo Mukai 2007 Japan’s learning communities in Hewlett-Packard Consulting and Integration Challenging one-size fits all solutions Florian Kohlbacher and Kazuo Mukai,, Japan’s learning communities in Hewlett-Packard Consulting and Integration Challenging one-size fits all solutions, The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14 No. 1, pp. 8-20Communities of practice and COEs Loyarte and Rivera (2007) Edurne Loyarte and Olga Rivera 2007 Communities of practice: a model for their cultivation Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 67-77Communities of practice and COEs Magnusson and Davidsson (2001) Mats Magnusson and Niclas Davidsson 2001 Creating and Managing Communities of Knowing Paper proposed to the International Conference On Entrepreneurship And Learning, June 21-24, 2001, Naples, ItalyCommunities of practice and COEs Markestijn (2004) Joachim Markestijn 2004 Communities of Practice and Supporting Software Msc Thesis June 2004Communities of practice and COEs Milne and Callahan (2006) Patricia Milne and Shawn Callahan 2006 ActKM: the story of a community Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 108-118Communities of practice and COEs Mohamed et al (2004) Mirghani Mohamed, Michael Stankosky and Arthur Murray 2004 Applying knowledge management principles to enhance cross-functional team performance Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 127-142Communities of practice and COEs Mork et al (2008) Bjørn Erik Mørk, Margunn Aanestad, Ole Hanseth and Miria Grisot 2008 Conflicting Epistemic Cultures and Obstacles for Learning across Communities of Practice Knowledge and Process Management, Vol. 15 No. 1 pp 12-23 (2008)Communities of practice and COEs Nickols (2003) Fred Nickols 2003 Communities of Practice: A Start-Up KitCommunities of practice and COEs Pastoors (2007) Katja Pastoors 2007 Consultants: love-hate relationships with communities of practice The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14, No. 1, 2007, pp. 21-33Communities of practice and COEs Pemberton et al (2007) Jon Pemberton, Sharon Mavin and Brenda Stalker 2007 Scratching beneath the surface of communities of (mal)practice Jon Pemberton, Sharon Mavin and Brenda Stalker (2007), Scratching beneath the surface of communities of (mal)practice, The Learning Organization: The International Journal of Knowledge and Organizational Learning Management, Vol. 14 No. 1, pp. 62-73Communities of practice and COEs Remenyi and Griffiths (2009) Dan Remenyi and Paul Griffiths 2009 The Socratic Dialogue in the Work Place: Theory and Practice Remenyi, D. and Griffiths, P. "The Socratic Dialogue in the Work Place: Theory and Practice.", The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 155 - 164, available online at www.ejkm.comCommunities of practice and COEs Santosus (2001) Megan Santosus 2001 It Takes a Community CIO Magazine, June 29, 2001Communities of practice and COEs Scarso et al (2009) Enrico Scarso, Ettore Bolisani and Luigi Salvador 2009 A systematic framework for analysing the critical success factors of communities of practice Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 431-447Communities of practice and COEs Schonstrom (2005) Mikael Schonstrom 2005 Creating knowledge networks: lessons from practice Journal of Knowledge Management, Vol. 9 No. 6, 2005, pp. 17-29Communities of practice and COEs Shaw and McGregor (2010) Duncan Shaw and Graham McGregor 2010 Making memories available: a framework for preserving rural heritage through community knowledge management (cKM) Knowledge Management Research & Practice (2010) 8, 121-134Communities of practice and COEs Singh et al (2009) Gurparkash Singh, Louise Hawkins and Greg Whymark 2009 Collaborative knowledge building process: an activity theory analysis VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 223-241Communities of practice and COEs Snowden (2000) David Snowden 2000 Cynefin, A Sense of Time and Place: an Ecological Approach to Sense Making and Learning in Formal and Informal Communities Snowden, D (2000). "Cynefin: a sense of time and space, the social ecology of knowledge management", in Despres, C and Chauvel, D (Eds), Knowledge Horizons: The Present and the Promise of Knowledge Management, Butterworth-Heinemann: OxfordCommunities of practice and COEs Snowden et al (2000) David Snowden, Rob van der Spek and Jan Kingma, Euan Semple, Pirjo Ståhle, Richard Hall and Pierpaolo Andriani, Mark Field, Tony Powell, Freddie McMahon and Kelvin Moore, Arnold Kransdorff, Yasmin Merali, Julie Allan and Victoria Ward, Liz Machtynger, Mic2000 Liberating knowledge: CBI/IBM Business GuideCommunities of practice and COEs Verteramo and de Carolis (2009) Saverino Verteramo and Monica De Carolis Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a Consulting FirmVerteramo, S. and De Carolis, M. "Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a Consulting Firm." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 179 - 190, avaCommunities of practice and COEs Walker and Christenson (2005) Derek H.T. Walker and Dale Christenson 2005 Knowledge wisdom and networks: a project management centre of excellence example Derek H.T. Walker and Dale Christenson, (2005) Knowledge wisdom and networks: a project management centre of excellence example, The Learning Organization, Vol. 12 No. 3, pp. 275-291Communities of practice and COEs Wharton (1999) Knowledge @ Wharton 1999 The Network as Knowledge Http://knowledge.wharton.upenn.edu/ Published: September 1, 1999Communities of practice and COEs Wharton (2000) Knowledge @ Wharton 2000 How Virtual Communities Enhance Knowledge Http://knowledge.wharton.upenn.edu/ Published: March 21, 2000Communities of practice and COEs Willard (2001) Terri Willard 2001 Helping Knowledge Networks Work 06-Sep-01Communities of practice and COEs Zboralski (2009) Katja Zboralski 2009 Antecedents of knowledge sharing in communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 90-101Competitive advantage through KM Jonathan Shay CohesionCompetitive advantage through KM 2002 Knowledge Management: The Key to Customer Service Success ServiceWare White Paper - October 2002Competitive advantage through KM April (2002) Kurt A. April 2002 Guidelines for developing a k-strategy April, K.A. (2002) Guidelines for developing a k-strategy, Journal of Knowledge Management, Vol. 6 No. 5, pp. 445-456Competitive advantage through KM Awazu (2004) Yukika Awazu 2004 Informal network players, knowledge integration and competitive advantage Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 62-70Competitive advantage through KM Bayburina and Golovka (2010) Elvina Bayburina and Tatiana Golovko 2010 Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth Bayburina, E and Golovko, T. "Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp535 - 558), available online at www.ejkm comCompetitive advantage through KM Beesley (2004) Lisa Beesley 2004 Multi-level complexity in the management of knowledge networks Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 71-88Competitive advantage through KM Bollinger and Smith (2001) Audrey S. Bollinger and Robert D. Smith 2001 Managing organizational knowledge as a strategic asset Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 8-18Competitive advantage through KM Budde et al (2000) Florian Budde, Brian R. Elliott, Gary A. Farha, Charles R. Palmer, and Steffen Rüdiger 2000 The chemistry of knowledge - The usefulness of asset-based strategies is waning. A new era based on the exploitation of knowledge is starting to dawn McKinsey Quarterly, 2000 No. 4Competitive advantage through KM Carlsson (2001) Carlsson SA 2001 Knowledge Management in Network Contexts Carlsson SA (2001) Knowledge Management in Network Contexts. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 616-627, Moderna organizacjia, Bled, SloveniaCompetitive advantage through KM Carneiro (2000) Alberto Carneiro 2000 How does knowledge management influence innovation and competitiveness? Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 87-98Competitive advantage through KM Carrion et al (2004) Babriel Cepeda Carrion, Jose Luis Galan Gonzalez and Antonio Leal 2004 Identifying key knowledge area in the professional services industry: a case study Journal of Knowledge Management, Vol. 8 No.6, 2004, pp 131-150Competitive advantage through KM Chen (2009) Te Fu Chen 2009 Collaboration & Innovation In Most Admired Knowledge Enterprise (MAKE): Case Studies Of Knowledge-Based Enterprise Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Competitive advantage through KM Civi (2000) Emin Civi 2000 Knowledge management as a competitive asset Civi, E. (2000), Knowledge management as a competitive asset, Marketing Intelligence and Planning, 18/4, pp 166-174Competitive advantage through KM Crompton (2003) Helen Crompton 2003 Knowledge Production and Management in the 21st Century Manchester Metropolitan University Business School, http://www.ribm.mmu.ac.uk/wps/papers/03-02.pdfCompetitive advantage through KM Cruywagen et al (2008) Marié Cruywagen, Juani Swart and Wim Gevers 2008 One Size Does Not Fit All - Towards a Typology of Knowledge-Centric Organisations Cruywagen, M., Swart, J. and Gevers, W. (2008) "One Size Does Not Fit All - Towards a Typology of Knowledge-Centric Organisations." The Electronic Journal of Knowledge Management, Vol. 6 Issue 2, 2008, pp. 101 - 110, available online at www.ejkm.comCompetitive advantage through KM Daghfous (2003) Abdelkader Daghfous 2003 How To Make Knowledge Management A Firm’s Core Capability Journal of Knowledge Management Practice, October 2003Competitive advantage through KM Danskin et al (2005) Paula Danskin, Basil G. Englis, Michael R. Solomon, Marla Goldsmith and Jennifer Davey 2005 Knowledge management as competitive advantage: lessons from the textile and apparel value chain Journal of Knowledge Management, Vol. 9 No. 2 ,2005, pp. 91-102Competitive advantage through KM Easterby-Smith and Prieto (2008) Mark Easterby-Smith and Isabel M. Prieto 2008 Dynamic Capabilities and Knowledge Management: an Integrative Role for Learning? British Journal of Management, Vol. 19, 235-249 (2008)Competitive advantage through KM Erickson and Rothberg (2009) Scott Erickson and Helen Rothberg 2009 Knowledge Asset Potential vs. Vulnerability: Balancing Risks Erickson, S, and Rothberg, H. "Knowledge Asset Potential vs. Vulnerability: Balancing Risks, Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp227 - 232), available online at www.ejkm comCompetitive advantage through KM Erickson and Rothberg (2010) Scott Erickson and Helen Rothberg 2010 Intellectual Capital in Tech Industries: a Longitudinal Study Erickson, S and Rothberg, H. "Intellectual Capital in Tech Industries: a Longitudinal Study" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp559 - 566), available online at www.ejkm comCompetitive advantage through KM Ferrari and Toledo (2004) Fernanda Ferrari and Jose Carlos de Toledo 2004 Analysing the knowledge management through the product development process Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 117-129Competitive advantage through KM Fowler and Pryke (2003) Alan Fowler and Julia Pryke 2003 Knowledge management in public service provision: the Child Support Agency International Journal of Service Industry Management, Vol. 14 No. 3, 2003, pp. 254-283Competitive advantage through KM Goh (2005) Andrew L.S. Goh 2005 Harnessing knowledge for innovation: an integrated management framework Library Management, Vol. 9 No. 4, 2005, pp. 6-18Competitive advantage through KM Hoffman et al (2005) James J. Hoffman, Mark L. Hoelscher and Karma Sherifria 2005 Social capital, knowledge management, and sustained superior performance Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 93-100Competitive advantage through KM Hoffman et al (2005) James J. Hoffman, Mark L. Hoelscher and Karma Sherif 2005 Social capital, knowledge management, and sustained superior performance Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 93-100Competitive advantage through KM Jones et al (2003) Nory B. Jones, Richard T. Herschel and Douglas D. Moesel 2003 Using knowledge champions to facilitate knowledge management Nory B. Jones, Richard T. Herschel and Douglas D. Moesel, (2003), "Using ‘‘knowledge champions’’ to facilitate knowledge management", Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 49-63Competitive advantage through KM Keller (2001) Bill Keller 2001 Sustaining Strategic Competitive Advantage Through Organizational Change At Merck The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3Competitive advantage through KM Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articlesCompetitive advantage through KM Kosonen and Ellonen (2010) Miia Kosonen and Hanna-Kaisa Ellonen 2010 From ivory towers to online bazaars? The internet, social media and competing discourses in the newspaper industry Knowledge Management Research & Practice (2010) 8, 135-145Competitive advantage through KM Lang (2001) Josephine Chinying Lang 2001 Managing in knowledge-based competition Journal of Organizational Change Management, Vol. 14, No. 6, 2001, pp. 539-553Competitive advantage through KM Li and Gao (2003) Meng Li and Fei Gao 2003 Why Nonaka highlights tacit knowledge: a critical review Journal of Knowledge Management, Vol. 7, No. 4, 2003, pp. 6-14Competitive advantage through KM Maertensson (2000) Maria Martensson 2000 A critical review of knowledge management as a management tool Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 204-216Competitive advantage through KM Malhotra (2003) Yogesh Malhotra 2003 Is knowledge the ultimate competitive advantage? Business Management Asia, September, 2003, Q3/4, pp. 66-69Competitive advantage through KM Morey and Frangioso (1998) Daryl Morey and Tim Frangioso 1998 Aligning an Organization for Learning: The Six Principles of Effective Learning Journal of Knowledge Management, Vol. 1 No. 4 June 1998Competitive advantage through KM Muthusamy (2008) Senthil Muthusamy 2008 Minding the cognition: toward a strategic knowledge management for competitive advantage Strategic Change 17: 145-153 (2008)Competitive advantage through KM Newman (1997) Victor Newman 1997 Redefining Knowledge Management to Deliver Competitive Advantage Journal of Knowledge Management, Vol. 1 No. 2 December 1997Competitive advantage through KM Politis (2002) John D. Politis 2002 Transformational and transactional leadership enabling (disabling) knowledge acquisition of self-managed teams: the consequences for performanc Leadership an Organisation Development Journal, 23/4, 2002, pp.186-197Competitive advantage through KM Pretorius and Coetzee (2010) Agnieta Pretorius and Petrie Coetzee 2010 Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods Pretorius, A and Coetzee ,P. "Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp615 - 626), available online at www.ejkm comCompetitive advantage through KM Selen (2000) Willem Selen 2000 Knowledge management in resource-based competitive environments: a roadmap for building learning organizations Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 346-353Competitive advantage through KM Shanks and Tay (2001) Shanks G, Tay E 2001 The role of knowledge management in moving to a customer-focused organisation Shanks G, Tay E (2001) The role of knowledge management in moving to a customer-focused organisation. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 721-729, Moderna organizacjia, Bled, SloveniaCompetitive advantage through KM Sharkie (2003) Rob Sharkie 2003 Knowledge creation and its place in the development of sustainable competitive advantage Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 20-31Competitive advantage through KM Smart et al (2003) P. Andi Smart, Roger S. Maull, Zoe J. Radnor and Thomas J. Housel 2003 An approach for identifying value in business processes Smart, P.A., Maull, R.S., Radnor, Z.J. and Housel, T.J. (2003) "An approach for identifying value in business processes", Journal Of Knowledge Management, Vol. 7 No. 4, pp. 49-61Competitive advantage through KM Snyman and Kruger (2004) Retha Snyman and Cornelius Kruger 2004 The interdependency between strategic management and strategic knowledge management Snyman, R. and Kruger, C. (2004), The interdependency between strategic management and strategic knowledge management, Journal of Knowledge Management, Vol. 8 No. 4, pp. 5-19Competitive advantage through KM Soley and Pandya (2003) Martin Soley and Kaushik V. Pandya 2003 Culture as an Issue in Knowledge Sharing: A Means of Competitive Advantage Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 205-212Competitive advantage through KM Squier and Snyman (2004) Martie M. Squier and Retha Snyman 2004 Knowledge management in three financial organisations: a case study Squier, M.M. and Snyman, R. (2004) Knowledge management in three financial organisations: a case study, Aslib Proceedings: New Information Perspectives, Vol. 56 No. 4, pp. 234-242Competitive advantage through KM Stafford and Mearns (2010) C. Stafford and M.A. Mearns 2010 What happens when organisations embrace social networking? Knowledge sharing at a multinational business solutions corporationCompetitive advantage through KM Stonehouse and Pemberton (1999) George H. Stonehouse and Jonathan D. Pemberton 1999 Learning and knowledge management in the intelligent organisation Participation & Empowerment: An International Journal, Vol. 7 No. 5, 1999, pp. 131-144Competitive advantage through KM Styhre and Gluch (2009) Alexander Styhre and Pernilla Gluch 2009 Visual representations and knowledge-intensive work VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 108-124Competitive advantage through KM Takahashi and Vandenbrink (2004) Takuma Takahashi and Donna Vandenbrink 2004 Formative knowledge: from knowledge dichotomy to knowledge geography Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 64-76Competitive advantage through KM Wickramasinghe (2003) Nilmini Wickramasinghe 2003 Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory? Wickramasinghe, N. (2003) "Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory?", Business Process Management Journal, Vol. 9 No. 3, pp. 295-316Competitive advantage through KM Wiig (1997) Karl M. Wiig 1997 Knowledge Management: An Introduction and Perspective Wiig, K.M. (1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, SeptemberDark side of KM Alter (2006) Steven Alter 2006 Goals and Tactics on the Dark Side of Knowledge Management Proceedings of the 39th Hawaii International Conference on System Sciences - 2006Dark side of KM Bryant (2005) Antony Bryant 2005 Knowledge Management - The Dark and the Light Side A Discussion between Antony Bryant, Frank Land, and Tom Wilson, Faculty Research Conference, Innovation North: Faculty of Information & Technology, Leeds Metropolitan University, July 2005, Available at http://informationr.net/ir/8-1/paper144.htmlDark side of KM Chua (2009) Alton Y.K. Chua 2009 The dark side of successful knowledge management initiatives Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 32-40Dark side of KM Land et al (2005) Frank Land, Sevasti-Melissa Nolas and Urooj Amjad 2005 Knowledge Management: The Darker Side of KM Land, F., Nolas, S.M. and Amjad, U. (2004) "Knowledge Management: The darker side of KM," ETHICOMP 2004, online www.lse.ac.uk/collections/informationsystems/ Working paper, November 2005, Department fo Information Systems, London School of EconomicsEducation related KM cases MIT IST PMM toolkit.xlsEducation related KM cases Cantu et al (2009) Francisco J. Cantu´ , Alberto Bustani, Arturo Molina and Hector Moreira 2009 A knowledge-based development model: the research chair strategy Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 154-170Education related KM cases Cheng et al (2009) Ming-Yu Cheng, Jessica Sze-Yin Ho and Pei Mey Lau 2009 Knowledge Sharing in Academic Institutions: a Study of Multimedia University Malaysia Cheng M.Y, Ho J, S. Y, and Lau P. M. (2009) Knowledge Sharing in Academic Institutions: a Study of Multimedia University Malaysia, Electronic Journal of Knowledge Management, Vol. 7 Issue 3, (pp313 -324), available online at www.ejkm comEducation related KM cases Chu (2008) Samuel Kai-Wah Chu 2008 Twiki for knowledge building and management Online Information Review, Vol. 32 No. 6, 2008, pp. 745-758Education related KM cases Crawford and Hasan (2006) Kate Crawford and Helen Hasan 2006 Activity theory - Knowledge Management in the Knowledge Industry: The challenge for modern universities Standards Australia Knowedge ManagementEducation related KM cases Eid and Nuhu (2011) Mustafa Eid and Nuraddeen Abubakar Nuhu 2011 Impact of learning culture and information technology use on knowledge sharing of Saudi students Knowledge Management Research & Practice (2011) 9, 48-57Education related KM cases Handzic and Lagumdzija (2010) Meliha Handzic and Amila Lagumdzija 2010 Global faculty learning community: a case study Knowledge Management Research & Practice (2010) 8, 89-98Education related KM cases Hautala (2011) Johanna Hautala 2011 International academic knowledge creation and ba. A case study from Finland Knowledge Management Research & Practice (2011) 9, 4-16Education related KM cases Kujansivu and Lonnqvist (2009) Paula Kujansivu and Antti Lönnqvist 2009 Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus Kujansivu, P, and Lönnqvist, A. "Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp469 -480), available online at www.ejkm comEducation related KM cases MacPherson (2008) Reynold Macpherson 2008 Critical management in knowledge organizations International Journal of Educational Management, Vol. 22 No. 7, 2008, pp. 676-695Education related KM cases Martin and Marion (2004) Jeffery S. Martin and Russell A. Marion 2004 Enhancing and inhibiting interactions between business processing and knowledge production: A macro study of leadership and knowledge processing in higher educationEducation related KM cases McManus and Loughridge (2002) Damien McManus and Brendan Loughridge 2002 Corporate information, institutional culture and knowledge management: a UK University library perspective New Library World, Vol. 103, No. 1180, 2002, pp. 320-327Education related KM cases Munroe-Blum (2000) Heather MUNROE-BLUM 2000 Universities and Good Practices for Knowledge Management Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaEducation related KM cases Nada et al (2009) Nader Nada, Mohamed Kholief, Shehab Tawfik and Noha Metwally 2009 Mobile Knowledge Tool-kit to Create a Paradigm Shift in Higher Education Nada N, Kholief M, Tawfik S, and Metwally N. "Mobile Knowledge Tool-kit to Create a Paradigm Shift in Higher Education" Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp255 -260), available online at www.ejkm comEducation related KM cases Ocholla and Bothma (2007) Dennis Ocholla and Theo Bothma 2007 Trends, challenges and opportunities for LIS education and training in Eastern and Southern Africa Dennis Ocholla and Theo Bothma (2007) Trends, challenges and opportunities for LIS education and training in Eastern and Southern Africa, New Library World, Vol. 108 No. 1/2, 2007, pp. 55-78Education related KM cases Petrides and Nodine (2003) Lisa Petrides and Thad Nodine 2003 Knowledge Management in Education: Defining the Landscape Institute for the study of KM in Education, March 2003Education related KM cases Pietruch-Reizes (2010) Diana Pietruch-Reizes 2010 A new look at the university libraries in context - European Research Area Library Management, Vol. 31 No. 1/2, 2010, pp. 36-41Education related KM cases Ramachandran et al (2009) Sharimllah Devi Ramachandran, Siong Choy Chong and Hishamuddin Ismail 2009 The practice of knowledge management processes - A comparative study of public and private higher education institutions in Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 203-222Education related KM cases Rees and Protheroe (2009) S J Rees and H Protheroe 2009 Value, Kaizen and Knowledge Management: Developing a Knowledge Management Strategy for Southampton Solent University Rees, S. J. and Protheroe, H. "Value, Kaizen and Knowledge Management: Developing a Knowledge Management Strategy for Southampton Solent University." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 135 - 144, available online at www.ejkm.comEducation related KM cases Schimmel (2006) Herman Schimmel 2006 The use of a knowledge audit in educational organizations: constructing a questionnaire LEARN IP, Tallinn/Haapsalu. 19-29 June 2006Education related KM cases Shuetze (2000) Hans G. SHUETZE 2000 The organization of knowledge management and transfer at research universities: Is there a "European paradox" and how can its be explained? Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaEducation related KM cases Shuttleworth (2000) Dale E. SHUTTLEWORTH 2000 Schooling on the Edge Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaEducation related KM cases Sohail and Daud (2009) M. Sadiq Sohail and Salina Daud 2009 Knowledge sharing in higher education institutions - Perspectives from Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 125-142Education related KM cases Srinivasan (2006) Archana Shukla, R. Srinivasan 2006 'Blondie' -- Design Of A KM Architecture In An Educational Institution Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006Education related KM cases Sullivan (2004) M. Sullivan 2004 Performance = knowledge + learning + use (1): the application of knowledge management theory to add practical value to a Vocational Education and Training (VET) organizationEducation related KM cases Tian et al (2009) Jing Tian, Yoshiteru Nakamori and Andrzej P. Wierzbicki 2009 Knowledge management and knowledge creation in academia: a study based on surveys in a Japanese research university Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 76-92Education related KM cases Tikhomirova et al (2008) Natalya Tikhomirova, Anatoly Gritsenko and Alexander Pechenkin 2008 University approach to knowledge management VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 16-21Education related KM cases Watson (2000) David WATSON 2000 Managing Knowledge Management: the role of universities Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaEducation related KM cases Wilkinson et al (2010) Belinda Wilkinson, Clare Beghtol and Dante Morra 2010 Activities and Outputs of a Clinical Faculty: an Intellectual Capital Concept Map Wilkinson, B, Beghtol, C, and Morra, D. "Activities and Outputs of a Clinical Faculty: an Intellectual Capital Concept Map" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp647 - 662), available online at www.ejkm comEducation related KM cases Worasinchai et al (2008) Lugkana Worasinchai and Vincent M. Ribiere, and Aurilla Aurelie Bechina Arntzen 2008 Working knowledge, the university-industry linkage in Thailand: concepts and issues VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 507-524Education related KM cases Worasinchai et al (2009) Lugkana Worasinchai, Vincent Ribiere and Aurélie Aurilla Arntzen Bechina 2009 The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model Worasinchai L, Ribière V, and Arntzen Bechina A. A. (2009) The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model", Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp287 - 296), available online at www.ejkm comFactors affecting KM implementation and performance INSEAD Knowledge Management at Arthur Andersen (Denmark): Building Assets in Real Time and in Virtual Space available online at http://elab.insead.edu/index.htmFactors affecting KM implementation and performance Classifying Knowledge Claims Teaching and Learning Resource (TLR)Factors affecting KM implementation and performance Abou-Zeid (2005) El-Sayed Abou-Zeid 2005 A culturally aware model of inter-organizational knowledge transfer Knowledge Management Research & Practice (2005) 3, 146-155Factors affecting KM implementation and performance Adams and Lamont (2003) Garry L. Adams and Bruce T. Lamont 2003 Knowledge management systems and developing sustainable competitive advantage Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 142-154Factors affecting KM implementation and performance Ajmal et al (2010) Mian Ajmal, Petri Helo and Tauno Kekale 2010 Critical factors for knowledge management in project business Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 156-168

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Factors affecting KM implementation and performance Akhavan and Jafari (2006) Akhavan and Jafari 2006 Critical issues for knowledge management implementation at a national level VINE: The journal of information and knowledge management systems, Vol. 36 No. 1, 2006, pp. 52-66Factors affecting KM implementation and performance Akhavan and Jafari (2006) Peyman Akhavan and Mostafa Jafari 2006 Critical issues for knowledge management implementation at a national level VINE: The journal of information and knowledge management systems, Vol. 36 No. 1, 2006, pp. 52-66Factors affecting KM implementation and performance Akhavan et al (2005) Peyman Akhavan , Mostafa Jafari, Mohammad Fathian 2005 Exploring Failure-Factors Of Implementing Knowledge Management Systems In Organizations Journal of Knowledge Management Practice, May 2005Factors affecting KM implementation and performance Al-Alawi et al (2007) Adel Ismail Al-Alawi, Nayla Yousif Al-Marzooqi and Yasmeen Fraidoon Mohammed 2007 Organizational culture and knowledge sharing: critical success factors Journal of Knowledge Management, Vol. 11 No. 2, 2007, pp. 22-42,Factors affecting KM implementation and performance Albers (2009) James A. Albers 2009 A Practical Approach To Implementing Knowledge Management Albers (2009), A Practical Approach To Implementing Knowledge Management, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Factors affecting KM implementation and performance Ali et al (2002) Ali I, Hasan H, Gould E, Linger H 2002 Knowledge management : The cultural context for enabling technology Ali I, Hasan H, Gould E, Linger H (2002) Panel : Knowledge management : The cultural context for enabling technology. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 984-987, Gdansk, PolandFactors affecting KM implementation and performance Al-Sayed and Ahmad (2003) Rafif Al-Sayed and Khurshid Ahmad 2003 Special Languages and Shared Knowledge Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 1-16Factors affecting KM implementation and performance Anantatmula and Kanungo (2010) Vittal S. Anantatmula and Shivraj Kanungo 2010 Modeling enablers for successful KM implementation Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 100-113,Factors affecting KM implementation and performance Ardichvili et al (2003) Alexander Ardichvili, Vaughn Page and Tim Wentling 2003 Motivation and barriers to participation in virtual knowledge-sharing communities of practice Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 64-77Factors affecting KM implementation and performance Armistead (1999) Colin Armistead 1999 Knowledge management and process performance Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 143-154Factors affecting KM implementation and performance Augier and Knudsen (2004) Mie Augier, Thorbjørn Knudsen 2004 The architecture and design of the knowledge organization Journal of Knowledge Management, Vol. 8 No. 4, 2004, pp. 6-20Factors affecting KM implementation and performance Avital (2004) Avital M 2004 Bolstering Knowledge Management Systems with Appreciative Inquiry Avital M (2004) Bolstering Knowledge Management Systems with Appreciative Inquiry. In Proceedings of the Twelfth European Conference on Information Systems (Leino T, Saarinen T, Klein S eds.), Turku School of Economics and Business Administration, Turku, FinlandFactors affecting KM implementation and performance Bailey and Clarke (2001) Catherine Bailey and Martin Clarke 2001 Managing knowledge for personal and organisational benefit Bailey, C. and Clarke, M. (2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 58-67Factors affecting KM implementation and performance Baqir and Kathawala (2004) Muhammad Naveed Baqir and Yunus Kathawala 2004 Ba for knowledge cities Journal of Knowledge Management, Vol. 8 No. 5, 2004, pp. 83-95Factors affecting KM implementation and performance Barcelo-Valenzuela et al (2008) Mario Barcelo-Valenzuela, Gerardo Sanchez-Schmitz, Alonso Perez-Soltero, Fernando Marti´n Rubio and Jose´ Palma 2008 Defining the problem: key element for the success of knowledge management Knowledge Management Research & Practice (2008) 6, 322-333Factors affecting KM implementation and performance Becker and Zirpoli (2003) Markus C. Becker and Francesco Zirpoli 2003 Organizing new product development - Knowledge hollowing-out and knowledge integration - the FIAT Auto case Markus C. Becker and Francesco Zirpoli, (2003) "Organizing new product development - Knowledge hollowing-out and knowledge integration - the FIAT Auto case", International Journal of Operations & Production Management, Vol. 23 No. 9, 2003, pp. 1033-1061Factors affecting KM implementation and performance Beckett (2004) Ronald C. Beckett 2004 Stimulating and evolving knowledge oriented improvement processes in a business enterprise Journal of Manufacturing Technology Management, Vol. 15 · No. 4 · 2004 · pp. 325-334Factors affecting KM implementation and performance Beynon-Davies et al (2004) Paul Beynon-Davies, Ian Owens and Michael D. Williams 2004 Information systems evaluation and the information systems development process The Journal of Enterprise Information Management, Vol. 17 · No. 4 · 2004 · pp. 276-282Factors affecting KM implementation and performance Borins (2001) Sandford Borins 2001 Encouraging innovation in the public sector Journal of Intellectual Capital, Vol. 2 No. 3, 2001, pp. 310-319Factors affecting KM implementation and performance Bornemann and Sammer (2003) Manfred Bornemann and Martin Sammer 2003 Assessment methodology to prioritise knowledge management related activities to support organisational excellence Measuring Business Excellence, Vol. 7 No. 2, 2003, pp. 21-28Factors affecting KM implementation and performance Bose (2004) Ranjit Bose 2004 Knowledge management metrics Industrial Management & Data Systems, Vol. 104 · No. 6 · 2004 · pp. 457-468Factors affecting KM implementation and performance Bradley (2004) Bradley, B 2004 KM, Rushing the Technology Curve and Failing Darwin Magazine, September 28, 2004, www.darwinmag.comFactors affecting KM implementation and performance Braganza et al (2003) Braganza, A., Möllenkramer, G.J. Storey, J., Barnett, E 2003 When knowledge adds up to nothing : Why knowledge management fails and what you can do about it Development and Learning in Organizations, Vol. 17, No. 1, 2003, pp. 32-35, taken from: Braganza, A., Möllenkramer, G.J. (2002), "Anatomy of a failed knowledge management initiative: lessons from PharmaCorp’s experiences", Knowledge and Process Management (UK), Vol. 9 No.1,, Storey, J., Barnett, E. Factors affecting KM implementation and performance Brockway (1996) Douglas W. Brockway 1996 Knowledge technologies and business alignment Information Management & Computer Security, 4/1 [1996] 45-46Factors affecting KM implementation and performance Bryan (2004) Lowell L. Bryan 2004 Making a market in knowledge - For companies and their employees alike, knowledge is power-and profit McKinsey Quarterly, 2004 No. 3 Special Edition: OrganizationFactors affecting KM implementation and performance Burstein et al (2010) Frada Burstein Simran Sohal Suzanne Zyngier and Amrik S. Sohal 2010 Understanding of knowledge management roles and responsibilities: a study in the Australian context Knowledge Management Research & Practice (2010) 8, 76-88Factors affecting KM implementation and performance Busi and Bititci (2006) Marco Busi and Umit S. Bititci 2006 Collaborative performance management: present gaps and future research Busi, M. and Bititci, U.S., "Collaborative performance management: present gaps and future research", International Journal of Productivity and Performance Management, Vol. 55 No. 1, 2006, pp. 7-25Factors affecting KM implementation and performance Camelo-Ordaz et al (2004) Carmen Camelo-Ordaz, Mariluz Fernandez-Alles, Fernando Martin-Alcazar, Pedro Romero-Fernandez, Ramon Valle-Cabrera 2004 Internal diversification strategies and the processes of knowledge creation Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 77-93Factors affecting KM implementation and performance Carneiro (2000) Alberto Carneiro 2000 How does knowledge management influence innovation and competitiveness? Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 87-98Factors affecting KM implementation and performance Carrillo (2004) Francisco J Carrillo 2004 Capital cities: a taxonomy of capital accounts for knowledge cities Journal of Knowledge Management, Vol. 8 No.5, 2004, pp 28-46Factors affecting KM implementation and performance Cavaleri (2004) Steven A. Cavaleri 2004 Principles for designing pragmatic knowledge management systems Cavalieri, S.A. (2004), "Principles for designing pragmatic knowledge management systems", The Learning Organization, Vol. 11 No. 4-5, pp. 312-321Factors affecting KM implementation and performance Cegarra-Navarro et al (2010) Juan-Gabriel Cegarra-Navarro, Gabriel Cepeda-Carrion, and Daniel Jimenez-Jimenez 2010 Linking Unlearning with Innovation through Organizational Memory and Technology Cegarra-Navarro, J, Cepeda-Carrion, G and Jimenez-Jimenez, D. (2010) "Linking Unlearning with Innovation through Organizational Memory and Technology" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.1 - 10, available online at www.ejkm comFactors affecting KM implementation and performance Chadam and Pastuszak (2005) Jan Chadam and Zbigniew Pastuszak 2005 Marketing aspects of knowledge-based management in groups of companies: case of Poland Chadam, J. and Pastuszak, Z. (2005) Marketing aspects of knowledge-based management in groups of companies: case of Poland, Industrial Management & Data Systems, Vol. 105 No. 4, 2005, pp. 459-475Factors affecting KM implementation and performance Chae (2003) Bongsug Chae 2003 Ubiquitous Computing for Mundane Knowledge Management: Hopes, Challenges and QuestionsFactors affecting KM implementation and performance Chatzkel (2003) Jay Chatzkel 2003 Braintrust International 2003 Conference, San Francisco, CA Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 136-143Factors affecting KM implementation and performance Chauvel and Despres (2002) Daniele Chauvel and Charles Despres 2002 A review of survey research in knowledge management: 1997-2001 Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 207-223Factors affecting KM implementation and performance Chen (2009) Te Fu Chen 2009 Collaboration & Innovation In Most Admired Knowledge Enterprise (MAKE): Case Studies Of Knowledge-Based Enterprise Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Factors affecting KM implementation and performance Chen (2009) Liang-Chu Chen 2009 What Individual-level Antecedents Influence Knowledge Management Effectiveness? Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009Factors affecting KM implementation and performance Chong (2006) Siong Choy Chong 2006 KM critical success factors: A comparison of perceived importance versus implementation in Malaysian ICT companies The Learning Organization, Vol. 13 No. 3, 2006, pp. 230-256Factors affecting KM implementation and performance Chong and Choi (2005) CHONG Siong Choy and CHOI Yong Suk 2005 Critical Factors In The Successful Implementation of Knowledge Management Journal of Knowledge Management Practice, June 2005Factors affecting KM implementation and performance Chourides et al (2003) Pieris Chourides, David Longbottom and William Murphy 2003 Excellence in knowledge management: an empirical study to identify critical factors and performance measure Chourides, P. Longbottom, D. and Murphy, W. (2003), "Excellence in knowledge management: an empirical study to identify critical factors and performance measure", Measuring Business Excellence, Vol. 7 No. 2, 2003, pp 29-45Factors affecting KM implementation and performance Christensen and Bang (2003) Karina Skovvang Christensen and Heine Kaasgaard Bang 2003 Knowledge management in a project-oriented organization: three perspectives Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 116-128Factors affecting KM implementation and performance Chua (2003) Alton Chua 2003 Knowledge sharing: a game people play Aslib Proceedings, Vol. 55, No. 3, 2003, pp. 117-129Factors affecting KM implementation and performance Chua (2009) Alton Y.K. Chua 2009 The dark side of successful knowledge management initiatives Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 32-40Factors affecting KM implementation and performance Chua and Lam (2005) Alton Chua and Wing Lam 2005 Why KM projects fail: a multi-case analysis Chua, A. and Lam, W. (2005), "Why KM projects fail: a multi-case analysis", Journal of Knowledge Management, Vol. 9, No. 3, pp. 6-17Factors affecting KM implementation and performance Clarke (2001) Thomas Clarke 2001 The knowledge economy Education + Training, Vol. 43, No. 4/5, 2001, pp. 189-196Factors affecting KM implementation and performance Clarke and Rollo (2001) Thomas Clarke and Christine Rollo 2001 Corporate initiatives in knowledge management Education + Training, Vol. 43, No. 4/5, 2001, pp. 206-214Factors affecting KM implementation and performance Claver-Corte´s et al (2007) Enrique Claver-Corte´ s, Patrocinio Zaragoza-Sa´ez and Eva Pertusa-Ortega 2007 Organizational structure features supporting knowledge management processes Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 45-57Factors affecting KM implementation and performance Claycomb et al (2001) Cindy Claycomb, Cornelia Droge and Richard Germain 2001 Applied process knowledge and market performance: the moderating effect of environmental uncertainty Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 264-277Factors affecting KM implementation and performance Coffey and Hoffman (2003) John W. Coffey and Robert R. Hoffman 2003 Knowledge modeling for the preservation of institutional memory Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 38-52Factors affecting KM implementation and performance Comas and Sieber (2001) Comas J, Sieber S 2001 Connecting Knowledge Management and Experiential Learning to Gain New Insights and Research Perspectives Comas J, Sieber S (2001) Connecting Knowledge Management and Experiential Learning to Gain New Insights and Research Perspectives. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 263-273, Moderna organizacjia, Bled, SloveniaFactors affecting KM implementation and performance Conger et al (2001) Jay A. Conger, Edward E.Lawler III, and David L. Finegold 2001 Key Knowledge Areas For Board Directors: Excerpt From Corporate Boards:Strategies For Adding Value At The To The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3Factors affecting KM implementation and performance Correia et al (2010) Ana Maria Ramalho Correia, Alice Paulos and Anabela Mesquita 2010 Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer Correia, A, M, R, , Paulos, A and Mesquita, A. (2010) "Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.11 - 20, available online at www.ejkm comFactors affecting KM implementation and performance Coulson-Thomas(2004) Colin Coulson-Thomas 2004 The knowledge entrepreneurship challenge - Moving on from knowledge sharing to knowledge creation and exploitation Coulson-Thomas, C. (2004) "The knowledge entrepreneurship challenge - Moving on from knowledge sharing to knowledge creation and exploitation", The Learning Organization, Vol. 11 No. 1, pp. 84-93Factors affecting KM implementation and performance Cricelli and Grimaldi (2010) Livio Cricelli and Michele Grimaldi 2010 Knowledge-based inter-organizational collaborations Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 348-3Factors affecting KM implementation and performance Daghfous (2003) Abdelkader Daghfous 2003 How To Make Knowledge Management A Firm’s Core Capability Journal of Knowledge Management Practice, October 2003Factors affecting KM implementation and performance Davenport (1998) Thomas H. Davenport 1998 Some Principles of Knowledge ManagementFactors affecting KM implementation and performance Davenport et al (1997) Thomas H. Davenport, David W. De Long, Michael C. Beers 1997 Building Successful Knowledge Management Projects Center for Business Innovation, Working Paper, January 1997Factors affecting KM implementation and performance Davenport et al (2004) Thomas H. Davenport, Jeanne G. Harris and Susan Cantrell 2004 Enterprise systems and ongoing process change Business Process Management Journal Vol. 10 No. 1, 2004, pp. 16-26Factors affecting KM implementation and performance Dawson (2000) Ross Dawson 2000 Knowledge capabilities as the focus of organisational development and strategy Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 320-327Factors affecting KM implementation and performance del-Rey-Chamorro et al (2003) Francisco M. del-Rey-Chamorro, Rajkumar Roy, Bert van Wegen and Andy Steele 2003 A framework to create key performance indicators for knowledge management solutions Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 46-62Factors affecting KM implementation and performance Development and Learning in Organizations (2003) based on Mathiassen and Pourkomeylian (2003) 2003 AstraZeneca’s balanced approach to knowledge management: Knowledge is power Development and Learning in Organizations, Vol. 17 No. 6, 2003, pp. 18-20Factors affecting KM implementation and performance Diakoulakis (2004) Ioannis E Diakoulakis, Nikolaos B Georgopoulos, Dimitri E Koulouriotis and Dimitrios M Emiris 2004 Towards a holistic knowledge management model Diakoulakis, I.E., Georgopoulos, N.B., Koulouriotis, D.E. and Emiris, D.M. (2004) "Towards a holistic knowledge management model", Journal of Knowledge Management, Vol. 8, No. 1, 2004, pp32-46Factors affecting KM implementation and performance Disterer (2002) Georg Disterer 2002 Management of project knowledge and experiences Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 512-520Factors affecting KM implementation and performance Dutta and Evrard (1998) Soumitra Dutta and Phillip Evrard 1998 The European Small Enterprise Information Technology Study INSEAD, Working paperFactors affecting KM implementation and performance Edwards et al (2003) John S Edwards, Meliha Handzic, Sven Carlsson and Mark Nissen 2003 Knowledge management research & practice: visions and directions Knowledge Management Research & Practice (2003) 1, 49-60Factors affecting KM implementation and performance Ellerman et al (2001) David Ellerman, Stephen Denning and Nagy Hanna 2001 Active learning and development assistance Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 171-179Factors affecting KM implementation and performance Endres et al (2007) Megan Lee Endres, Steven P. Endres, Sanjib K. Chowdhury and Intakhab Alam 2007 Tacit knowledge sharing, self-efficacy theory, and application to the Open Source community Journal of Knowledge Management, Vol. 11 No. 3, pp. 92-103Factors affecting KM implementation and performance English (2001) Gary English 2001 Why Smart Managers Do Strange Things: Getting The Craziness Out Of The Organization The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3Factors affecting KM implementation and performance Ergazakis et al (2004) Kostas Ergazakis, Kostas Metaxiotis and John Psarras 2004 Towards knowledge cities: conceptual analysis and success stories Journal of Knowledge Management, Vol. 8 No.5, 2004, pp 5-15Factors affecting KM implementation and performance Evangelista et al (2010) Pietro Evangelista, Emilio Esposito, Vincenzo Lauro and Mario Raffa 2010 The Adoption of Knowledge Management Systems in Small Firms Evangelista, P, Esposito, E, Lauro, V and Raffa, M.(2010) "The Adoption of Knowledge Management Systems in Small Firms" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp33 - 42), available online at www.ejkm comFactors affecting KM implementation and performance Fehér (2004) Péter Fehér 2004 Combining Knowledge and Change Management at Consultancies Fehér P (2004), Combining Knowledge and Change Management at Consultancies, The Electronic Journal of Knowledge Management Vol. 2 Issue 1 pp 19-32, available online at www.ejkm.comFactors affecting KM implementation and performance Fei et al (2009) Jiangang Fei, Solomon Chen and Shu-Ling Chen 2009 Organisational Knowledge Base and Knowledge Transfer in the Shipping Industry Fei J, Chen S, and Chen S. L. "Organisational Knowledge Base and Knowledge Transfer in the Shipping Industry" Electronic Journal of Knowledge Management, Vol. 7 Issue 3, (pp325 - 340), available online at www.ejkm comFactors affecting KM implementation and performance Ferneley and Light (2002) Ferneley E, Light B 2002 Knowledge management systems : The role of 'encouragement' Ferneley E, Light B (2002) Knowledge management systems : The role of 'encouragement'. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 884-893, Gdansk, PolandFactors affecting KM implementation and performance Fey and Furu (2008) Carl F. Fey And Patrick Furu 2008 Top Management Incentive Compensation And Knowledge Sharing In Multinational Corporations Strategic Management Journal, Vol. 29, 2008, pp.1301-1323Factors affecting KM implementation and performance Firestone and McElroy (2005) Joseph M. Firestone and Mark W. McElroy 2005 Doing knowledge management The Learning Organization, Vol. 12, No. 2, 2005, pp. 189-212Factors affecting KM implementation and performance Fischer and Ostwald (2001) Gerhard Fischer and Jonathan Ostwald 2001 Knowledge Management: Problems, Promises, Realities, and Challenges IEEE INTELLIGENT SYSTEMS, JANUARY/FEBRUARY 2001 computer.org/intelligentFactors affecting KM implementation and performance Foos et al (2006) Ted Foos, Gary Schum and Sandra Rothenberg 2006 Tacit knowledge transfer and the knowledge disconnect Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 6-18Factors affecting KM implementation and performance Forstenlechner et al (2009) Ingo Forstenlechner, Fiona Lettice and Mike Bourne 2009 Knowledge pays: evidence from a law firm Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 56-68Factors affecting KM implementation and performance Friedman (2000) Mark H. Friedman 2000 Barrier Bashing: Successful knowledge management initiatives rely heavily on a balance between people and technology IntelligentKM, Monday, 26-Jun-00Factors affecting KM implementation and performance Gallivan et al (2003) Michael J. Gallivan, Jim Eynon and Arun Rai 2003 The challenge of knowledge management systems: Analyzing the dynamic processes underlying performance improvement initiatives Information Technology & People, Vol. 16 No. 3, 2003, pp. 326-352,Factors affecting KM implementation and performance Gao et al (2002) Fei Gao, Meng Li and Yoshiteru Nakamori 2002 Systems thinking on knowledge and its management: systems methodology for knowledge management Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 7-17Factors affecting KM implementation and performance Goh (2002) Swee C. Goh 2002 Managing effective knowledge transfer: an integrative framework and some practice implications Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 23-30Factors affecting KM implementation and performance Goh and Hooper (2009) Choo Hong Telvin Goh and Val Hooper 2009 Knowledge and information sharing in a closed information environment Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 21-34Factors affecting KM implementation and performance Gottschalk and Khandelwal (2003) Petter Gottschalk and Vijay K. Khandelwal 2003 Determinants of knowledge management technology projects in Australian law firms Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 92-105Factors affecting KM implementation and performance Gray (2001) Peter H Gray 2001 The impact of knowledge repositories on power and control in the workplace Information Technology and People, Vol. 14, No. 4, 2001, pp 368-384Factors affecting KM implementation and performance Green (2008) Annie Green 2008 Intangible asset knowledge VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 184-191Factors affecting KM implementation and performance Grimaldi and Cricelli (2009) Michele Grimaldi and Livio Cricelli 2009 Intangible asset contribution to company performance: the hierarchical assessment index Grimaldi and Cricelli (2009) "Intangible asset contribution to company performance: the hierarchical assessment index", VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 40-54Factors affecting KM implementation and performance Grolik et al (2003) Grolik S, Kalmring D, Lehner D, Frigerio C 2003 Analysis of interrelations between business models and knowledge management strategies in consulting firms Grolik S, Kalmring D, Lehner D, Frigerio C (2003) Analysis of interrelations between business models and knowledge management strategies in consulting firms. In Proceedings of the Eleventh European Conference on Information Systems (Ciborra CU, Mercurio R, de Marco M, Martinez M, Carignani A eds.), Naples, ItalyFactors affecting KM implementation and performance Gupta et al (2000) Babita Gupta, Lakshmi Iyer and Jay Aronson 2000 Knowledge management: practices and challenges Industrial Management and Data Systems 100/1 [2000] 17-21Factors affecting KM implementation and performance Hall et al (2009) William P. 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(2009) Knowledge Management Model for Information Technology Support Service" Electronic Journal of Knowledge Management, Vol. 7 Issue 3, (pp353 - 366), available online at www.ejkm.comFactors affecting KM implementation and performance Niu (2010) Kuei-Hsien Niu 2010 Organizational trust and knowledge obtaining in industrial clusters Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 141-155Factors affecting KM implementation and performance Nold (2011) Herbert A. Nold 2011 Making knowledge management work: tactical to practical Knowledge Management Research & Practice (2011) 9, 84-94Factors affecting KM implementation and performance Okumus (2003) Fevzi Okumus 2003 A framework to implement strategies in organisations Management Decision 41/9 [2003] 871-882Factors affecting KM implementation and performance Okunoye and Karsten (2002) Adekunle Okunoye and Helena Karsten 2002 Where The Global Needs The Local: Variation in Enablers in the Knowledge Management Process Adekunle Okunoye and Helena Karsten. Where the Global Needs the Local: Variation in Enablers in the Knowledge Management Process. Journal of Global Information Technology Management, 5(3):12-31, 2002Factors affecting KM implementation and performance Pablos (2004) Patricia Ordonez de Pablos 2004 Knowledge flow transfers in multinational corporations Journal of Knowledge Management, Vol. 8 No. 6, 2004, pp. 105-116Factors affecting KM implementation and performance Palanisamy (2005) Ramaraj Palanisamy 2005 Strategic information systems planning model for building flexibility and success Industrial Management & Data Systems, Vol. 105 No. 1, 2005, pp. 63-81Factors affecting KM implementation and performance Park et al (2004) Heejun Park, Vincent Ribiere and William D Schulte 2004 Critical attributes of organisational culture that promote knowledge management technology implementation success Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 106-117Factors affecting KM implementation and performance Pérez-Bustamante (1999) Guillermo Pérez-Bustamante 1999 Knowledge management in agile innovative organisations Journal of Knowledge Management, Vol. 3 · No. 1 · 1999 · pp. 6-17Factors affecting KM implementation and performance Philip and Martin (2009) Wayne R. Philp and Christopher P. Martin 2009 A philosophical approach to time in military knowledge management Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 171-183Factors affecting KM implementation and performance Plessis (2007) Marina du Plessis 2007 Knowledge management: what makes complex implementations successful? Marina du Plessis (2007) Knowledge management: what makes complex implementations successful?, Journal of Knowledge Management, Vol. 11, No. 2, 2007, pp. 91-101Factors affecting KM implementation and performance Politis (2002) John D. Politis 2002 Transformational and transactional leadership enabling (disabling) knowledge acquisition of self-managed teams: the consequences for performanc Leadership an Organisation Development Journal, 23/4, 2002, pp.186-197Factors affecting KM implementation and performance Politis (2003) John D. Politis 2003 The connection between trust and knowledge management: what are its implications for team performance Journal of Knowledge Management, Vol. 7 No. 5, 2003, pp. 55-66Factors affecting KM implementation and performance Politis (2003) John D. Politis 2003 The effect of Managerial Power and Relational Trust on the Skills and Traits of Knowledge Acquisition: Evidence from the United Arab Emirates Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 147-158Factors affecting KM implementation and performance Prieto et al (2009) Isabel M. Prieto, Elena Revilla and Beatriz Rodri´guez-Prado 2009 Managing the knowledge paradox in product development Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 157-170Factors affecting KM implementation and performance Prusak (2000) Larry Prusak 2000 Review of good practices of knowledge management in firms and organisations Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaFactors affecting KM implementation and performance Ragsdell (2009) Gillian Ragsdell 2009 Inhibitors And Enhancers To Knowledge Sharing: Lessons From The Voluntary Sector Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Factors affecting KM implementation and performance Raps (2005) Andreas Raps 2005 Strategy implementation - an insurmountable obstacle Raps, A. (2005), "Strategy implementation - an insurmountable obstacle", Handbook of Business Strategy, pp.141-146Factors affecting KM implementation and performance Riege (2005) Andreas Riege 2005 Three-dozen knowledge-sharing barriers managers must consider Riege, A. "Three-dozen knowledge-sharing barriers managers must consider", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 18-35Factors affecting KM implementation and performance Rivera-Vazquez et al (2009) Juan C. Rivera-Vazquez, Lillian V. Ortiz-Fournier and Felix Rogelio Flores 2009 Overcoming cultural barriers for innovation and knowledge sharing Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 257-270Factors affecting KM implementation and performance Robertson (2002) Scott Robertson 2002 A tale of two knowledge-sharing systems Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 295-308Factors affecting KM implementation and performance Rosted (2000) Jørgen Rosted 2000 The role of the public sector in facilitating and promoting good practices in knowledge management in private firms and organisations Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaFactors affecting KM implementation and performance Rowley (2002) Jennifer Rowley 2002 Eight questions for customer knowledge management in e-business Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp 500-511Factors affecting KM implementation and performance Santosus (2004) Santosus, M. 2004 Testing Conventional Wisdom CIO Magazine, June 10, 2004, http://www.cio.com/research/knowledge/edit/k040604_wisdom.htmlFactors affecting KM implementation and performance Santosus (2004) Santosus, M. 2004 No More Needle in a Haystack CIO Magazine, May 11, 2004, http://www.cio.com/research/knowledge/edit/k051104_haystack.htmlFactors affecting KM implementation and performance Santosus (2004) Santosus, M. 2004 The Secret to KM Success Santosus, M. (2004), "The Secret to KM Success", CIO Magazine, July 08, 2004, http://www.cio.com/research/knowledge/edit/k070804_secret.htmlFactors affecting KM implementation and performance Santosus (2004) Megan Santosus 2004 Don't Leave Out the Users Santosus, M. (2004), "Don't Leave out the Users", In the Know, CIO Magazine, July 08, 2004, available online at http://www.cio.com/research/knowledge/edit/k070804_secret.htmlFactors affecting KM implementation and performance Santosus (2005) Santosus, M. 2005 The Time Is Now Santosus, M. (2005), "The Time Is Now", CIO magazine, February 08, 2005, http://www.cio.com/research/knowledge/know.html?ID=2208Factors affecting KM implementation and performance Santosus and Surmacz (2001) Megan Santosus and Jon Surmacz 2001 The ABCs of Knowledge Management Santosus, M. and Surmacz, J. (2001), "The ABCs of Knowledge Management", CIO Magazine, 23 May 2001, www.cio.com/research/knowledge/edit/kmabcs.htmlFactors affecting KM implementation and performance Sawy and Majchrzak (2004) Omar A El Sawy and Ann Majchrzak 2004 Critical issues in research on real-time knowledge management in enterprises Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 21-37Factors affecting KM implementation and performance Scarso et al (2009) Enrico Scarso, Ettore Bolisani and Luigi Salvador 2009 A systematic framework for analysing the critical success factors of communities of practice Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 431-447Factors affecting KM implementation and performance Scheel (2002) Carlos Scheel 2002 Knowledge clusters of technological innovation systems Journal of Knowledge Management, Vol. 6, No. 4, 2002, pp. 356-367Factors affecting KM implementation and performance Schwikkard and du Toit (2004) D.B. Schwikkard and A.S.A. du Toit 2004 Analysing knowledge requirements: a case study Schwikkard, D.B. and du Toit, A.S.A. (2004), "Analysing knowledge requirements: a case study", Aslib Proceedings, Vol. 56 · No. 2 · · pp. 104-111Factors affecting KM implementation and performance Seddio (2001) Maria Seddio 2001 Tools For A Real Knowledge Management Payoff The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3Factors affecting KM implementation and performance Shankar et al (2003) Ravi Shankar, MD Singh, Amol Gupta and Rakesh Narain 2003 Strategic planning for knowledge management implementation in engineering firms Work Study, Vol. 52, No. 4, 2003, pp 190-200Factors affecting KM implementation and performance Sharkie (2005) Rob Sharkie 2005 Precariousness under the new psychological contract: the effect on trust and the willingness to converse and share knowledge Knowledge Management Research & Practice (2005) 3, 37-44Factors affecting KM implementation and performance Shih and Chiang (2005) Hsi-An Shih and Yun-Hwa Chiang 2005 Strategy alignment between HRM, KM, and corporate development International Journal of Manpower, Vol. 26 No. 6, 2005, pp. 582-603Factors affecting KM implementation and performance Sin et al (2009) Chong Hai Sin, Gerald Guan Gan Goh, Uchenna Cyril Eze 2009 Knowledge Management Enablers Toward Successful New Product Development: A Case Study In A Semiconductor Manufacturing Firm Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Factors affecting KM implementation and performance Sivakumar and Roy (2004) K. Sivakumar and Subroto Roy 2004 Knowledge redundancy in supply chains: a framework Supply Chain Management: An International Journal, Vol. 9 · No. 3 · 2004 · pp. 241-249

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node_name Citation Authors Year Title Reference

Factors affecting KM implementation and performance Skyrme (1998) David J. Skyrme 1998 Developing A Knowledge Strategy This article first appeared in the January 1998 edition of StrategyFactors affecting KM implementation and performance Smith et al (2010) Heather Smith, James McKeen and Satyendra Singh 2010 Creating the KM mindset: why is it so difficult? Knowledge Management Research & Practice (2010) 8, 112-120Factors affecting KM implementation and performance Snowden et al (2000) David Snowden, Rob van der Spek and Jan Kingma, Euan Semple, Pirjo Ståhle, Richard Hall and Pierpaolo Andriani, Mark Field, Tony Powell, Freddie McMahon and Kelvin Moore, Arnold Kransdorff, Yasmin Merali, Julie Allan and Victoria Ward, Liz Machtynger, Mic2000 Liberating knowledge: CBI/IBM Business GuideFactors affecting KM implementation and performance Soley and Pandya (2003) Martin Soley and Kaushik V. Pandya 2003 Culture as an Issue in Knowledge Sharing: A Means of Competitive Advantage Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 205-212Factors affecting KM implementation and performance Spender (2003) J.-C. Spender 2003 Exploring uncertainty and emotion in the knowledge-based theory of the firm Information Technology and People, Vol. 16 No. 3, 2003, pp. 266-288Factors affecting KM implementation and performance Squier and Snyman (2004) Martie M. Squier and Retha Snyman 2004 Knowledge management in three financial organisations: a case study Squier, M.M. and Snyman, R. (2004) Knowledge management in three financial organisations: a case study, Aslib Proceedings: New Information Perspectives, Vol. 56 No. 4, pp. 234-242Factors affecting KM implementation and performance Stahle and Hong (2002) Pirjo Stahle and Jianzhong Hong 2002 Dynamic intellectual capital in global rapidly changing industries Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 177-189Factors affecting KM implementation and performance Stenmark (2003) Dick Stenmark 2003 Knowledge Creation and the Web: Factors Indicating Why Some Intranets Succeed Where Others Fail Stenmark, D. (2003), Knowledge Creation and the Web: Factors Indicating Why Some Intranets Succeed Where Others Fail, Knowledge and Process Management, Vol. 10 No. 3 pp 207-216 (2003)Factors affecting KM implementation and performance Stenmark (2005) Dick Stenmark 2005 Information seeking in organisations: A comparative survey of intranet usage Stenmark, D. (2005). "Information seeking in organisations: A comparative survey of intranet usage" in Proceedings of IRIS 28, Kristiansand, 6-9 August 2005Factors affecting KM implementation and performance Sterling (2003) John Sterling 2003 What makes a strategy work? Some measures towards successful implementation Strategic Direction, Vol. 19, No. 11, 2003, pp. 4-6 The review is based upon: "Translating strategy into effective implementation: dispelling the myths and highlighting what works", by John SterlingFactors affecting KM implementation and performance Sterling (2003) John Sterling 2003 Translating strategy into effective implementation: dispelling the myths and highlighting what works Sterling, J. (2003), "Translating strategy into effective implementation: dispelling the myths and highlighting what works", Strategy and Leadership, Vol. 31, No. 3, 2003, pp. 27-34Factors affecting KM implementation and performance Stonehouse and Pemberton (1999) George H. Stonehouse and Jonathan D. Pemberton 1999 Learning and knowledge management in the intelligent organisation Participation & Empowerment: An International Journal, Vol. 7 No. 5, 1999, pp. 131-144Factors affecting KM implementation and performance Storey and Barnett (2000) John Storey and Elizabeth Barnett 2000 Knowledge management initiatives: learning from failure Storey, J. and Barnett, E. (2000) Knowledge management initiatives: learning from failure, Journal of Knowledge Management, Vol. 4, No. 2, pp. 145-156Factors affecting KM implementation and performance Strassmann (2001) Strassmann, P.A. 2001 Letting Go of the KM Profit Motive: It is not only impossible to link KM to Profits - it is unnecessary Strassmann, P.A. (2001), "Letting Go of the KM Profit Motive: It is not only impossible to link KM to Profits - it is unnecessary.", Knowledge Management Magazine, August 6, 2001Factors affecting KM implementation and performance Strategic Direction (2002) Based on Karlheinz Kautz and Kim Thaysen 2002 Using knowledge imaginatively Strategic Direction, Vol. 18, No. 5, 2002, pp. 19-22Factors affecting KM implementation and performance Sunassee and Sewry (2002) Nakkiran N Sunassee And David A Sewry 2002 A Theoretical Framework for Knowledge Management Implementation Proceedings of SAICSIT 2002, pp. 235 - 245Factors affecting KM implementation and performance Sunassee and Sewry (2003) Nakkiran N Sunassee And David A Sewry 2003 An Investigation of Knowledge Management Implementation Strategies Sunassee, N.N. and Sewry, D.A. (2003), "An Investigation of Knowledge Management Implementation Strategies", Proceedings of SAICSIT 2003, pp 24 - 36Factors affecting KM implementation and performance Swan et al (1999) Swan J, Scarbrough H, Preston J 1999 Knowledge Management - The Next Fad to Forget People? Swan J, Scarbrough H, Preston J (1999) Knowledge Management - The Next Fad to Forget People? In Proceedings of the Seventh European Conference on Information Systems (Pries-Heje J, Ciborra CU, Kautz K, Valor J, Christiaanse E, Avison D, Heje C eds.), 668-678, Copenhagen Business School, CopenhagenFactors affecting KM implementation and performance Swift et al (2010) Michele Swift, David B. Balkin and Sharon F. Matusik 2010 Goal orientations and the motivation to share knowledge Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 378-393Factors affecting KM implementation and performance Syed-Ikhsan and Rowland (2004) Syed Omar Sharifuddin Syed-Ikhsan and Fytton Rowland 2004 Knowledge management in a public organisation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp.95-111Factors affecting KM implementation and performance Tan et al (2004) Tan CW, Pan SL, Lim ETK, Chan CML 2004 Conflicts in Knowledge Management: Visiting the Hidden Partner Tan CW, Pan SL, Lim ETK, Chan CML (2004) Conflicts in Knowledge Management: Visiting the Hidden Partner. In Proceedings of the Twelfth European Conference on Information Systems (Leino T, Saarinen T, Klein S eds.), Turku School of Economics and Business Administration, Turku, FinlandFactors affecting KM implementation and performance Tavakoli and Lawton (2005) Iraj Tavakoli and Judith Lawton 2005 Strategic thinking and knowledge management Handbook of Business Strategy, 2005, pp.155-160Factors affecting KM implementation and performance Terrill and Flitman (2003) Terrill B, Flitman A 2003 Factors influencing users' satisfaction with integrative knowledge management systems - A preliminary investigation Terrill B, Flitman A (2003) Factors influencing users' satisfaction with integrative knowledge management systems - A preliminary investigation. In Proceedings of the Eleventh European Conference on Information Systems (Ciborra CU, Mercurio R, de Marco M, Martinez M, Carignani A eds.), Naples, ItalyFactors affecting KM implementation and performance Thomas et al (2001) J. C. Thomas, W. A. Kellogg, T. Erickson 2001 The knowledge management puzzle: Human and social factors in knowledge management IBM Systems Journal, Vol. 40, No. 4, 2001Factors affecting KM implementation and performance Tobin (2001) Tom Tobin 2001 Eight Lessons for Knowledge Management Success A ServiceWare White Paper - October 2001Factors affecting KM implementation and performance Tsai (2005) Fu-Sheng Tsai 2005 Composite diversity, social capital, and group knowledge sharing: a case narratio Knowledge Management Research & Practice (2005) 3, 218-228Factors affecting KM implementation and performance Wang and Ahmed (2005) Catherine L Wang and Pervaiz K Ahmed 2005 The knowledge value chain: a pragmatic knowledge implementation network Handbook of Business Strategy, 2005, pp321-326Factors affecting KM implementation and performance Wastell (2001) Wastell DG 2001 Barriers to effective knowledge management: Action Research Meets Grounded Theory Wastell DG (2001) Barriers to effective knowledge management: Action Research Meets Grounded Theory. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 628-639, Moderna organizacjia, Bled, SloveniaFactors affecting KM implementation and performance Watson and Hewett (2006) Sharon Watson and Kelly Hewett 2006 A Multi-Theoretical Model of Knowledge Transfer in Organizations: Determinants of Knowledge Contribution and Knowledge Reuse Journal of Management Studies 43:2 March 2006Factors affecting KM implementation and performance Wei et al (2009) Chong Chin Wei, Chong Siong Choy and Wong Kuan Yew 2009 Is the Malaysian telecommunication industry ready for knowledge management implementation? Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 69-87,Factors affecting KM implementation and performance Westelius and Mårtensson (2004) Alf Westelius and Pär Mårtensson 2004 The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True* Westelius A and Mårtensson Pär (2004) "The Midas Touch in Knowledge Management Projects - Beware, Your Wish Could Come True" The Electronic Journal of Knowledge Management, Vol. 2 Issue 2 pp 35-44, available online at www.ejkm.comFactors affecting KM implementation and performance Whittom and Roy (2009) Allen Whittom, Marie-Christine Roy 2009 Considering Participant Motivation In Knowledge Management Projects Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Factors affecting KM implementation and performance Whyte and Bytheway (1996) Grafton Whyte and Andy Bytheway 1996 Factors affecting information systems’ success Whyte, G. and Bytheway, A. (1996), "Factors affecting information systems’ success", International Journal of Service Industry Management, Vol. 7 No. 1, 1996, pp. 74-93Factors affecting KM implementation and performance Wickramasinghe (2003) Nilmini Wickramasinghe 2003 Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory? Wickramasinghe, N. (2003) "Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory?", Business Process Management Journal, Vol. 9 No. 3, pp. 295-316Factors affecting KM implementation and performance Wong (2005) Kuan Yew Wong 2005 Critical success factors for implementing knowledge management in small and medium enterprise Industrial Management & Data Systems, Vol. 105 No. 3, 2005, pp. 261-279Factors affecting KM implementation and performance Wong and Aspinall (2004) Kuan Yew Wong and Elaine Aspinall 2004 Characterising knowledge management in the small business environment Journal of Knowledge Management, Vol. 8 No. 3, 2004, pp. 44-61Factors affecting KM implementation and performance Worasinchai et al (2008) Lugkana Worasinchai and Vincent M. Ribiere, and Aurilla Aurelie Bechina Arntzen 2008 Working knowledge, the university-industry linkage in Thailand: concepts and issues VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 507-524Factors affecting KM implementation and performance Worasinchai et al (2009) Lugkana Worasinchai, Vincent Ribiere and Aurélie Aurilla Arntzen Bechina 2009 The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model Worasinchai L, Ribière V, and Arntzen Bechina A. A. (2009) The Role of Knowledge Flow in the Thai GUIN Version of the Triple Helix Model", Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp287 - 296), available online at www.ejkm comFactors affecting KM implementation and performance Yang (2004) Jen-Te Yang 2004 Job-related knowledge sharing: comparative case studies Journal of Knowledge Management, Vol. 8 No. 3, 2004, pp. 118-126Factors affecting KM implementation and performance Yoo and Ginzberg (2003) Youngjin Yoo and Michael Ginzberg 2003 One Size Doesn’t Fit All: Knowledge Management Systems and Knowledge Sharing Practices in Global Learning Organizations Yoo, Y., and Ginzberg, M. (2003), "One Size Doesn’t Fit All: Knowledge Management Systems and Knowledge Sharing Practices in Global Learning Organizations", Sprouts: Working Papers on Information Environments, Systems and Organizations, Vol. 3, Issue 2 (Spring), pp 83-106. http://sprouts.case.edu/2003/030204.pdfFactors affecting KM implementation and performance Zellner and Fornahl (2002) Christian Zellner and Dirk Fornahl 2002 Scientific knowledge and implications for its diffusion Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 190-198Factors affecting KM implementation and performance Zhang and Sundaresan (2010) Zuopeng Zhang and Shankar Sundaresan 2010 Knowledge markets in firms: knowledge sharing with trust and signalling Knowledge Management Research & Practice (2010) 8, 322-339Factors affecting KM implementation and performance Zhou et al (2010) Shihao Zhou, Felix Siu and Minhong Wang 2010 Effects of social tie content on knowledge transfer Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 449-463Factors affecting KM implementation and performance Zyngier (2002) Zyngier SM 2002 Knowledge Management Obstacles In Australia Zyngier SM (2002) Knowledge Management Obstacles In Australia. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 919-928, Gdansk, PolandFailure of KM or not Armistead (1999) Colin Armistead 1999 Knowledge management and process performance Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 143-154Failure of KM or not Bansler and Havn (2002) Bansler JP, Havn EC 2002 Exploring The Role Of Network Effects In It Implementation : The Case Of Knowledge Management Systems Bansler JP, Havn EC (2002) Exploring The Role Of Network Effects In It Implementation : The Case Of Knowledge Management Systems. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 817-829, Gdansk, PolandFailure of KM or not Beynon-Davies et al (2004) Paul Beynon-Davies, Ian Owens and Michael D. Williams 2004 Information systems evaluation and the information systems development process The Journal of Enterprise Information Management, Vol. 17 · No. 4 · 2004 · pp. 276-282Failure of KM or not Blackman and Henderson (2005) Deborah Blackman and Steven Henderson 2005 Why learning organisations do not transform The Learning Organization, Vol. 12, No. 1, 2005, pp. 42-56Failure of KM or not Braganza et al (2003) Braganza, A., Möllenkramer, G.J. Storey, J., Barnett, E 2003 When knowledge adds up to nothing : Why knowledge management fails and what you can do about it Development and Learning in Organizations, Vol. 17, No. 1, 2003, pp. 32-35, taken from: Braganza, A., Möllenkramer, G.J. (2002), "Anatomy of a failed knowledge management initiative: lessons from PharmaCorp’s experiences", Knowledge and Process Management (UK), Vol. 9 No.1,, Storey, J., Barnett, E. Failure of KM or not Call (2005) Dean Call 2005 Knowledge management - not rocket science Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 19-30Failure of KM or not Capurro (2004) Rafael Capurro 2004 Skeptical Knowledge Management Hans-Christoph Hobohm Ed.: Knowledge Management. Libraries and Librarians Taking Up the Challenge. IFLA (International Federation of Library Associations and Institutions) Publication 108, Munich: Saur 2004, 47-57Failure of KM or not Chua and Lam (2005) Alton Chua and Wing Lam 2005 Why KM projects fail: a multi-case analysis Chua, A. and Lam, W. (2005), "Why KM projects fail: a multi-case analysis", Journal of Knowledge Management, Vol. 9, No. 3, pp. 6-17Failure of KM or not Dominguez et al (2003) Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE and Begoña ARREGUI 2003 An overview of Empirical Reports about Knowledge Management Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE2 and Begoña ARREGUI3, An overview of Empirical Reports about Knowledge Management, 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainFailure of KM or not Edvardsson (2009) Ingi Runar Edvardsson 2009 Is knowledge management losing ground? Developments among Icelandic SMEs Knowledge Management Research & Practice (2009) 7, 91-99Failure of KM or not Gal (2004) Yoav Gal 2004 The reward effect: a case study of failing to manage knowledge Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp.73-83Failure of KM or not Iftikhar et al (2003) Zuhair Iftikhar, Inger V. Eriksson & Gary W. Dickson 2003 Developing an Instrument for Knowledge Management Project Evaluation Iftikhar, Z. Eriksson, I.V. and Dickson, G.W. (2003), "Developing an Instrument for Knowledge Management Project Evaluation", Electronic Journal of Knowledge Management, Vol. 1 Issue 1 (2003) 55-62 http://www.ejkm.comFailure of KM or not Lichtenstein and Swatman (2003) Lichtenstein S, Swatman PMC 2003 Sustainable knowledge management systems: integration personalisation and contextualisation Lichtenstein S, Swatman PMC (2003) Sustainable knowledge management systems: integration personalisation and contextualisation. In Proceedings of the Eleventh European Conference on Information Systems (Ciborra CU, Mercurio R, de Marco M, Martinez M, Carignani A eds.), Naples, ItalyFailure of KM or not Liebowitz (1999) Jay Liebowitz 1999 A look at why information systems fail Kybernetes, Vol. 28 No. 1, 1999, pp. 61-67Failure of KM or not Loughridge (1999) Brendan Loughridge 1999 Knowledge management, librarians and information managers: fad or future? New Library World, Vol. 100, No. 1151, 1999, pp. 245-253Failure of KM or not Lycett and Giaglis Mark Lycett and George M. Giaglis Component-Based Information Systems: Toward a Framework for EvaluationFailure of KM or not Malhotra (2004) Malhotra, Y 2004 Why Knowledge Management Systems Fail? Malhotra, Y. (2004) "Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises ", in Michael E.D. Koenig and T. Kanti Srikantaiah (Eds.), Knowledge Management Lessons Learned: What Works and What Doesn't, Information Today Inc., AmericaFailure of KM or not Marr and Spender (2004) Bernard Marr and J.C. Spender 2004 Measuring knowledge assets - implications of the knowledge economy for performance measurement Marr, B. and Spender, J.C., (2004) "Measuring knowledge assets - implications of the knowledge economy for performance measurement", Measuring Business Excellence, Vol. 8, No. 1, 2004, p18-27Failure of KM or not Prola (2000) Rosemary Faya Prola 2000 Knowledge Management Nets Big Rewards: Capturing and exploiting knowledge can place organizations on the winner's stand Smith Business, Winter 2000, Vol. 1, No. 2Failure of KM or not Raps (2005) Andreas Raps 2005 Strategy implementation - an insurmountable obstacle Raps, A. (2005), "Strategy implementation - an insurmountable obstacle", Handbook of Business Strategy, pp.141-146Failure of KM or not Röll (2004) Martin Röll 2004 Distributed KM - Improving Knowledge Workers' Productivity and Organisational Knowledge Paper presented to BlogTalk 2.0, "The European Conference on Weblogs", Vienna, July 5th and 6th 2004Failure of KM or not Scholey (2005) Cam Scholey 2005 Strategy maps: a step-by-step guide to measuring, managing and communicating the plan Journal Of Business Strategy, Vol. 26 No. 3, 2005, pp. 12-19Failure of KM or not Shankar et al (2003) Ravi Shankar, MD Singh, Amol Gupta and Rakesh Narain 2003 Strategic planning for knowledge management implementation in engineering firms Work Study, Vol. 52, No. 4, 2003, pp 190-200Failure of KM or not Stenmark and Lindgren (2004) Dick Stenmark and Rikard Lindgren 2004 Integrating Knowledge Management Systems with Everyday Work: Design Principles Leveraging User Practice Proceedings of the 37th Hawaii International Conference on System Sciences - 2004Failure of KM or not Storey and Barnett (2000) John Storey and Elizabeth Barnett 2000 Knowledge management initiatives: learning from failure Storey, J. and Barnett, E. (2000) Knowledge management initiatives: learning from failure, Journal of Knowledge Management, Vol. 4, No. 2, pp. 145-156Failure of KM or not Vegter (2002) p.1 Ivo Vegter 2002 Searching for knowledge 1 ITWebFailure of KM or not Vegter (2002) p.2 Ivo Vegter 2002 Searching for knowledge 2Failure of KM or not Vegter (2002) p.3 Ivo Vegter 2002 Searching for knowledge 3Failure of KM or not Vegter (2002) p.4 Ivo Vegter 2002 Searching for knowledge 4Failure of KM or not Vegter (2002) p.5 Ivo Vegter 2002 Searching for knowledge 5Failure of KM or not Vegter (2002) p.6 Ivo Vegter 2002 Searching for knowledge 6Failure of KM or not Vorster (2000) Barry Vorster 2000 KM: Is the end near? ITWeb 25 May 2000Failure of KM or not Whittom and Roy (2009) Allen Whittom, Marie-Christine Roy 2009 Considering Participant Motivation In Knowledge Management Projects Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Failure of KM or not Wilson (2002) T.D. Wilson 2002 The nonsense of 'knowledge management' Wilson, T.D., "The nonsense of 'knowledge management'", Information Research, Vol. 8 No. 1, October 2002Failure of KM or not Zyngier (2002) Zyngier SM 2002 Knowledge Management Obstacles In Australia Zyngier SM (2002) Knowledge Management Obstacles In Australia. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 919-928, Gdansk, PolandFocus of KM Christensen and Bang (2003) Karina Skovvang Christensen and Heine Kaasgaard Bang 2003 Knowledge management in a project-oriented organization: three perspectives Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 116-128Focus of KM Dominguez et al (2003) Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE and Begoña ARREGUI 2003 An overview of Empirical Reports about Knowledge Management Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE2 and Begoña ARREGUI3, An overview of Empirical Reports about Knowledge Management, 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainFocus of KM Elenurm (2003) Tiit Elenurm 2003 Knowledge Management Development Challenges of Transition Economy Organisations Representing Different Value Creation Models Elenurm, T. (2003) "Knowledge Management Development Challenges of Transition Economy Organisations Representing Different Value Creation Models", Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 47-56Focus of KM Fehér (2004) Péter Fehér 2004 Combining Knowledge and Change Management at Consultancies Fehér P (2004), Combining Knowledge and Change Management at Consultancies, The Electronic Journal of Knowledge Management Vol. 2 Issue 1 pp 19-32, available online at www.ejkm.comFocus of KM Gammelgaard and Ritter (2005) Jens Gammelgaard and Thomas Ritter 2005 The knowledge retrieval matrix: codification and personification as separate strategies Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 133-143Focus of KM Haggie and Kingston (2003) Knox Haggie and John Kingston 2003 Choosing Your Knowledge Management Strategy Journal of Knowledge Management Practice, June 2003Focus of KM Holsapple (2005) Clyde W. Holsapple 2005 The inseparability of modern knowledge management and computer-based technology Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 42-52Focus of KM Hughes and Jackson (2004) Vince Hughes and Paul Jackson 2004 The Influence of Technical, Social and Structural Factors on the Effective use of Information in a Policing Environment Hughes V and Jackson P (2004), "The Influence of Technical, Social and Structural Factors on the Effective use of Information in a Policing Environment" The Electronic Journal of Knowledge Management Vol. 2 Issue 1 pp 65-76, available online at www.ejkmFocus of KM Jones and Karsten (2008) Matthew R. Jones and Helena Karsten Giddens’s Structuration Theory And Information Systems Research MIS Quarterly Vol. 32 No. 1, pp. 127-157/March 2008Focus of KM Lord and Singh (2005) Bob Lord, Shiv Singh 2005 The New Knowledge Management Imperative: User-centered Focused and Organic KMWorld.com, posted Nov 1, 2005Focus of KM Maier and Remus (2003) Ronald Maier and Ulrich Remus 2003 Implementing process-oriented knowledge management strategies Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 62-74Focus of KM Tsui (2005) Eric Tsui 2005 The role of IT in KM: where are we now and where are we heading? Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 3-6Focus of KM Wiig (1997) Karl M. Wiig 1997 Knowledge Management: An Introduction and Perspective Wiig, K.M. (1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, SeptemberGovernance Bocquet and Mothe (2010) Rachel Bocquet and Caroline Mothe 2010 Knowledge governance within clusters: the case of small firms Knowledge Management Research & Practice (2010) 8, 229-239Governance Choi et al (2005) Chong Ju Choi, Philip Cheng, Brian Hilton and Edward Russell 2005 Knowledge governance Journal of Knowledge Management, Vol. 9 No. 6, 2005, pp. 67-75Governance Chourides et al (2003) Pieris Chourides, David Longbottom and William Murphy 2003 Excellence in knowledge management: an empirical study to identify critical factors and performance measure Chourides, P. Longbottom, D. and Murphy, W. (2003), "Excellence in knowledge management: an empirical study to identify critical factors and performance measure", Measuring Business Excellence, Vol. 7 No. 2, 2003, pp 29-45Governance Corso et al (2009) Mariano Corso, Andrea Giacobbe and Antonella Martini 2009 Designing and managing business communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 73-89Governance Kannabiran and Pandyan (2010) Ganesan Kannabiran and Chandrasekar Pandyan 2010 Enabling role of governance in strategizing and implementing KM Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 335-347Governance Michailova and Sidorova (2011) Snejina Michailova and Elena Sidorova 2011 From group-based work to organisational learning: the role of communication forms and knowledge sharing Knowledge Management Research & Practice (2011) 9, 73-83Governance Neumann and Tome (2010) Gaby Neumann and Eduardo Tomé 2010 Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal Neumann, G and Tomé, E. (2010) "Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.119 - 128, available online at www.ejkm comGovernance Wiig (1997) Karl M. Wiig 1997 Knowledge Management: An Introduction and Perspective Wiig, K.M. (1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, SeptemberGovernance Zyngier et al (2004) Suzanne Zyngier, Frada Burstein and Judy McKay 2004 Knowledge Management Governance: A Multifaceted Approach to Organisational Decision and Innovation Support Decision Support in an Uncertain and Complex World: The IFIP TC8/WG8.3 International Conference 2004Government and public sector KM 2003 Various KM ideasGovernment and public sector KM 2004 European Guide to Good Practice in Knowledge Management CEN/ISSS Knowledge Management WorkshopGovernment and public sector KM DFID Knowledge Management for Development OrganisationsGovernment and public sector KM Adekunle Okunoye Towards a Framework for Sustainable Knowledge Management in Organisations in Developing CountriesGovernment and public sector KM 2003 Knowledge Management in Electronic Government 4th Workshop on Knowledge Management in Electronic Government (KMGov2003) Rhodes Island (GR), May 26-28, 2003Government and public sector KM Knowledge Management Practices in the Public Sector survey screensGovernment and public sector KM Sybase Portal Solutions for GovernmentGovernment and public sector KM UNAIDS Responses that work and lessons learned: How to identify and propose them for the UNAIDS Best Practice CollectionGovernment and public sector KM Burton Knowledge Sharing at the US Department of StateGovernment and public sector KM CPA Australia Public Sector Centre of ExcellenceGovernment and public sector KM Abdullah and Date (2009) Adbullah and Hema Date 2009 Public Sector Knowledge Management: A generic framework January - June 2009, Vol. 3 No. 1Government and public sector KM Auditore (2003) Peter J. Auditore 2003 Governments Worldwide Poised to Exploit Knowledge Management Special Supplement to KMWorld June 2003Government and public sector KM Beyah and Gallivan (2001) Gayle Beyah and Michael Gallivan 2001 Knowledge Management as a Framework for Understanding Public Sector Outsourcing Proceedings of the 34th Hawaii International Conference on System Sciences - 2001Government and public sector KM Cegarra-Navarro and Cepeda-Carrión (2010) Juan-Gabriel Cegarra-Navarro and Gabriel Cepeda-Carrión 2010 How To Implement A Knowledge Management Program In Hospital-In-The-Home Units Leadership in Health Services, Vol. 23 Issue:1 Page:46 - 56Government and public sector KM CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 5: KM Terminology CEN 2004Government and public sector KM CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 2: Organizational Culture CEN 2004Government and public sector KM CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 3: SME Implementation CEN 2004Government and public sector KM CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 1: Knowledge Management Framework CEN 2004Government and public sector KM CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 4: Guidelines for Measuring KM CEN 2004Government and public sector KM Cinca et al (2003) Carlos Serrano Cinca, Cecilio Mar Molinero and Alexandre Bossi Queiroz 2003 The measurement of intangible assets in public sector using scaling techniques Cinca et al. (2003) "The measurement of intangible assets in public sector using scaling techniques", Journal of Intellectual Capital, Vol. 4, No. 2, 2003, pp. 249-275Government and public sector KM Cockram (2001) David Cockram 2001 Knowledge Management In The Public SectorGovernment and public sector KM Davis (2002) Mark Davis 2002 Electronic government and knowledge management Knowledgepoint websiteGovernment and public sector KM Davis (2002) Mark Davis 2002 Electronic government and knowledge management (page 2) Knowledgepoint websiteGovernment and public sector KM Fowler and Pryke (2003) Alan Fowler and Julia Pryke 2003 Knowledge management in public service provision: the Child Support Agency International Journal of Service Industry Management, Vol. 14 No. 3, 2003, pp. 254-283Government and public sector KM Frid (2000) Randy Frid 2000 A commom KM Framework for the Government of CanadaGovernment and public sector KM Gaffoor and Cloete (2010) Shamin Gaffoor and Fanie Cloete 2010 Knowledge management in local government: The case of Stellenbosch Municipality SA Journal of Information Management, Vol. 12, No. 1Government and public sector KM Girard and McIntyre (2010) John P. Girard and Susan McIntyre 2010 Knowledge management modeling in public sector organizations: a case study International Journal of Public Sector Management, Vol. 23 No. 1, 2010, pp. 71-77Government and public sector KM Gooijer (2000) Jinette de Gooijer 2000 Designing a knowledge management performance framework Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 303-310Government and public sector KM Jaaskelainen (2009) Aki Jääskeläinen 2009 Identifying a Suitable Approach for Measuring and Managing Public Service Productivity Jääskeläinen, A. "Identifying a Suitable Approach for Measuring and Managing Public Service Productivity" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp447 - 458), available online at www.ejkm comGovernment and public sector KM Jaaskelainen and Lonnqvist (2009) Aki Jääskeläinen and Antti Lonnqvist 2009 Designing operative productivity measures in public services VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 55-67Government and public sector KM Jain (2009) Priti Jain 2009 Knowledge Management In e-Government Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Government and public sector KM Joseph (2009) Bwalya Kelvin Joseph 2009 Role Of Reliable Policies In Promoting Research And Knowledge Management: The African Context Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Government and public sector KM Jussilainen (2003) Maija Jussilainen 2003 Knowledge Management At The Finnish Government Presentation at the OECD Learning Government Symposium, February 2003Government and public sector KM Kamoche (1997) Ken Kamoche 1997 Competence-creation in the African public sector International Journal of Public Sector Management, Vol. 10 No. 4, 1997, pp. 268-278Government and public sector KM KMWorld (2002) KMWorld - Various 2002 Best KM Practices in GovernmentGovernment and public sector KM Lee (2001) Sang Kyu Lee 2001 Economic Development through Knowledge Creation - The Case of Korea Proceedings of the 34th Hawaii International Conference on System Sciences - 2001Government and public sector KM Liyanage et al (2009) Champika Liyanage, Taha Elhag, Tabarak Ballal and Qiuping Li 2009 Knowledge communication and translation - a knowledge transfer model Journal of Knowledge Management, Vol. 13 No. 3, pp. 118-131Government and public sector KM Maddaloni (2002) Ciro Maddaloni 2002 KM in the PUBLIC SECTOR Knowledge Board forum topic, 16 Oct 2002Government and public sector KM Manuel (2005) Paul Manuel 2005 A Model of E-Governance Based On Knowledge Management Journal of Knowledge Management Practice, June 2005Government and public sector KM McCrea (2002) Joe McCrea 2002 Vision for Knowledge Enhanced Public Sector Unveiled KnowledgeBoard.comGovernment and public sector KM Nieminen (2003) Irma Nieminen 2003 Knowledge Management: How Do Individual Ministries Do It? The Learning Government Symposium, 3-4th February 2003 OECD, Paris MINISTRY OF EDUCATION, FINLANDGovernment and public sector KM Pate et al (2009) Judy Pate and Phillip Beaumont and Gwilym Pryce 2009 Organisations and the issue of multiple identities: who loves you baby? VINE: The journal of information and knowledge management systems, Vol. 39 No. 4, 2009, pp. 319-338Government and public sector KM Phala (2003) Seaparo Phala 2003 Knowledge Management Review Workshop - Pre-review information GatherinGovernment and public sector KM Pilichowski (2001) Elsa Pilichowski 2001 Knowledge Management: Learning-By-Comparing Experiences From Private Firms And Public Organisations Summary Record of the High Level Forum held in Copenhagen, 8-9 February 2001Government and public sector KM Pilichowski (2003) Elsa Pilichowski 2003 Results of the survey of knowledge management practices for ministries/departments/agencies of central government in OECD member countries February 3-4, 2003, OECD/GOV held a symposium on "The learning government: Managing knowledge in central government"Government and public sector KM Ragsdell (2009) Gillian Ragsdell 2009 Inhibitors And Enhancers To Knowledge Sharing: Lessons From The Voluntary Sector Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Government and public sector KM Ramachandran et al (2009) Sharimllah Devi Ramachandran, Siong Choy Chong and Hishamuddin Ismail 2009 The practice of knowledge management processes - A comparative study of public and private higher education institutions in Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 203-222Government and public sector KM Riege and Lindsay (2006) Andreas Riege and Nicholas Lindsay 2006 Knowledge management in the public sector: stakeholder partnerships in the public policy development Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 24-39Government and public sector KM Saussois (2003) Jean-Michel Saussois 2003 Knowledge Management In Government: An Idea Whose Time Has Come 3-4 February 2003, OECD Headquarters, ParisGovernment and public sector KM SAUSSOIS (2003) Jean-Michel SAUSSOIS 2003 Knowledge Management in government : An idea whose time has come - presentation PUMA/OECD SYMPOSIUM The learning government, 3 - 4 February 2003Government and public sector KM Schmetz (2002) Fernand SCHMETZ 2002 Introduction to KM in the Public Sector KnowledgeBoardGovernment and public sector KM Sibisi (2001) Judy Sibisi 2001 Banking on Knowledge : Towards a Local Government Knowledge Sharing Facility African Cities in Change Conference 15th - 17th October 2001Government and public sector KM Siddiquee (2010) Noore Alam Siddiquee 2010 Managing for results: lessons from public management reform in Malaysia International Journal of Public Sector Management, Vol. 23 No. 1, 2010, pp. 38-53Government and public sector KM Stiegliz (1999) Joseph Stiglitz 1999 Scan Globally, Reinvent Locally: Knowledge Infrastructure and the Localization of Knowledge Keynote Address First Global Development Network Conference December 1999; Bonn, GermanyGovernment and public sector KM Tamilina (2009) Larysa Tamilina 2009 The Impact of Welfare State Development on Social Trust Formation: an Empirical Investigation Tamilina, L. "The Impact of Welfare State Development on Social Trust Formation: an Empirical Investigation" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp501 -508), available online at www.ejkm comGovernment and public sector KM Yusof and Ismail (2009) Zawiyah M. Yusof, Mohd Bakhari Ismail 2009 Is There A Relationship Between Knowledge Sharing Practice And The Quality Of Service Delivery? Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Human capital 2001 Human capital accumulation: the role of human resource developmentHuman capital Agndal and Nilsson (2006) Henrik Agndal and Ulf Nilsson 2006 Generation of Human and Structural Capital: Lessons from Knowledge Management Agndal H, and Nilsson U (2006) "Generation of Human and Structural Capital: Lessons from Knowledge Management" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 91 - 98, available online at www.ejkm.comHuman capital Batra (2009) Surinder Batra 2009 Strengthening human capital for knowledge economy needs: an Indian perspective Batra (2009), Strengthening human capital for knowledge economy needs: an Indian perspective, Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 345-358Human capital Bontis and Serenko (2007) Nick Bontis and Alexander Serenko 2007 The moderating role of human capital management practices on employee capabilities Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 31-51Human capital Garavan et al (2001) Thomas N. Garavan, Michael Morley, Patrick Gunnigle, Eammon Collins 2001 Human capital accumulation: the role of human resource development Journal of European Industrial Training, 25/2/3/4 [2001] 48-68Human capital Madsen et al (2002) Tammy L. Madsen, Elaine Mosakowski and Srilata Zaheer 2002 The dynamics of knowledge flows: human capital mobility, knowledge retention and change Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 164-176Human capital Manning (2010) Paul Manning 2010 Explaining and developing social capital for knowledge management purposes Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 83-99Human capital McGregor et al (2004) Judy McGregor, David Tweed and Richard Pech 2004 Human capital in the new economy: devil’s bargain? Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 153-164Human capital Paton (2009) Steve Paton 2009 Cutting through the confusion of contemporary work Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 88-97Human capital Tamilina (2009) Larysa Tamilina 2009 The Impact of Welfare State Development on Social Trust Formation: an Empirical Investigation Tamilina, L. "The Impact of Welfare State Development on Social Trust Formation: an Empirical Investigation" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp501 -508), available online at www.ejkm comHuman capital Townley (2002) Cris Townley 2002 Social capital Published in "KM Challenge 2002: Advanced models of Knowledge Management - Practical approaches for implementation" by Business Excellence Australia, a division of Standards Australia October 2002Human capital Witschger (2000) Jim Witschger 2000 People -- The Ultimate Technology DM Direct JULY 28, 2000Human capital Xing (2006) Weixi Xing 2006 Knowledge capitalism put into practice as an operational mechanism Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 119-130Human capital Zorgoi et al (2009) Yannis Zorgios, Orestes Vlismas and George Venieris 2009 A learning curve explanatory theory for team learning valuation VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 20-39Human resources KM cases Biesalski (2003) Ernst Biesalski 2003 Knowledge management and e-Human Resource ManagementHuman resources KM cases Carter and Scarbrough (2001) Chris Carter and Harry Scarbrough 2001 Towards a second generation of KM? The people management challenge Carter, C. and Scarbrough, H. (2001), Towards a second generation of KM? The people management challenge, Education + Training, Vol. 43 No. 4/5, pp. 215-224Human resources KM cases Edvardsson (2008) Ingi Runar Edvardsson 2008 HRM and knowledge management Employee Relations, Vol. 30 No. 5, 2008, pp. 553-561Human resources KM cases Gibb (2003) Stephen Gibb 2003 Line manager involvement in learning and development - Small beer or big deal? Employee Relations, Vol. 25 No. 3, 2003, pp. 281-293Human resources KM cases Hislop (2003) Donald Hislop 2003 Linking human resource management and knowledge management via commitment - A review and research agenda Employee Relations Vol. 25 No. 2, 2003, pp. 182-202Human resources KM cases Hollander (1998) Adrienne Hollander 1998 Knowledge Management: A Framework for HR Professionals A Forum Sponsored by Polytechnic University, Society for Human Resource Management Student Chapter Human resources KM cases Hollander (1998) Adrienne Hollander 1998 Knowledge Management: A New Frontier in Human ResourcesHuman resources KM cases Nguyen (1998) Ted Nguyen 1998 Knowledge Management: An Entrepreneurial Perspective for HR KM ForumHuman resources KM cases Scarbrough (2003) Harry Scarbrough 2003 Knowledge management, HRM and the innovation process International Journal of Manpower, Vol. 24 No. 5, 2003, pp. 501-516Human resources KM cases Slagter (2007) Floor Slagter 2007 Knowledge management among the older workforce Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 82-96Human resources KM cases Tyler (2007) Jo A. Tyler 2007 Incorporating Storytelling into Practice: How HRD Practitioners Foster Strategic Storytelling Human Resource Development Quarterly, vol. 18, no. 4, Winter 2007Human resources KM cases Yahya and Goh (2002) Salleh Yahya and Wee-Keat Goh 2002 Managing human sources toward achieving knowledge management Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 457-468Improving people Aramburu and Sa´enz (2007) Nekane Aramburu and Josune Saenz 2007 Promoting people-focused knowledge management: the case of IDOM Aramburu, N. and Sáenz, J. (2007), "Promoting people-focused knowledge management: the case of IDOM", Journal of Knowledge Management, Vol. 11 No. 4, pp. 72-81Improving people Gloet and Berrell (2003) Marianne Gloet and Mike Berrell 2003 The dual paradigm nature of knowledge management: implications for achieving quality outcomes in human resource management Journal of Knowledge Management, Vol. 7, No. 1, 2003, pp 78-89Improving people McGovern (2001) Joy McGovern 2001 Creating A Knowledge-Based Organization The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3Information seeking Järvelin and Ingwersen (2004) Kalervo Järvelin and Peter Ingwersen 2004 Information seeking research needs extension towards tasks and technology Information Research, Vol. 10 No. 1, October 2004Information seeking Niemand (2010) Cornelius J.P. Niemand 2010 Information seeking habits of information and knowledge management students: A University of Johannesburg case study SA Journal of Information Management, Vol. 12 No. 1 Page 1 of 6Information seeking Stenmark (2005) Dick Stenmark 2005 Information seeking in organisations: A comparative survey of intranet usage Stenmark, D. (2005). "Information seeking in organisations: A comparative survey of intranet usage" in Proceedings of IRIS 28, Kristiansand, 6-9 August 2005Intangible assets and intellectual capital IBM Global Services Caterpillar turns intellectual capital into business advantage with IBMIntangible assets and intellectual capital Agndal and Nilsson (2006) Henrik Agndal and Ulf Nilsson 2006 Generation of Human and Structural Capital: Lessons from Knowledge Management Agndal H, and Nilsson U (2006) "Generation of Human and Structural Capital: Lessons from Knowledge Management" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 91 - 98, available online at www.ejkm.comIntangible assets and intellectual capital Ammann (2010) Eckhard Ammann 2010 A Hierarchical Modelling Approach to Intellectual Capital Development Ammann, E. "A Hierarchical Modelling Approach to Intellectual Capital Development" Electronic Journal of Knowledge Management, Vol. 8 Issue 2, pp.181 - 191, available online at www.ejkm comIntangible assets and intellectual capital Brannstrom and Giuliani (2009) Daniel Brännström and Marco Giuliani 2009 Intellectual Capital and IFRS3: A New Disclosure Opportunity Brännström, D. and Giuliani, M. (2009) Intellectual Capital Valuation and IFRS3: A New Disclosure Opportunity." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 21 - 30, available online at www.ejkm.comIntangible assets and intellectual capital Brannstrom and Giuliani (2009) Daniel Brannstrom and Marco Giuliani 2009 Accounting for intellectual capital: a comparative analysis Daniel Brannstrom and Marco Giuliani (2009) "Accounting for intellectual capital: a comparative analysis", VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 68-79Intangible assets and intellectual capital Brooking (2010) Annie Brooking 2010 On the Importance of Managing Intangible Assets as Part of Corporate Strategy Brooking, A. "On the Importance of Managing Intangible Assets as Part of Corporate Strategy" Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp217 - 224), available online at www.ejkm comIntangible assets and intellectual capital Cavaller (2009) V. Cavaller 2009 Scientometrics and patent bibliometrics in RUL analysis A new approach to valuation of intangible assets Cavaller (2009) "Scientometrics and patent bibliometrics in RUL analysis A new approach to valuation of intangible assets"VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 80-91Intangible assets and intellectual capital Cinca et al (2003) Carlos Serrano Cinca, Cecilio Mar Molinero and Alexandre Bossi Queiroz 2003 The measurement of intangible assets in public sector using scaling techniques Cinca et al. (2003) "The measurement of intangible assets in public sector using scaling techniques", Journal of Intellectual Capital, Vol. 4, No. 2, 2003, pp. 249-275Intangible assets and intellectual capital Dunne and Butler (2004) Dunne A, Butler T 2004 Beyond Knowledge Management - Introducing a framework for Learning Management Systems Dunne A, Butler T (2004) Beyond Knowledge Management - Introducing a framework for Learning Management Systems. In Proceedings of the Twelfth European Conference on Information Systems (Leino T, Saarinen T, Klein S eds.), Turku School of Economics and Business Administration, Turku, FinlandIntangible assets and intellectual capital Durst and Gueldenberg (2009) Susanne Durst and Stefan Gueldenberg 2009 The Meaning of Intangible Assets: New Insights into External Company Succession in SMEs Durst, S, and Gueldenberg, S. (2009) The Meaning of Intangible Assets: New Insights into External Company Succession in SMEs, Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp437 - 446), available online at www.ejkm comIntangible assets and intellectual capital Elenurm (2010) Tiit Elenurm 2010 Knowledge as Open Space Elenurm, T. (2010) "Knowledge as Open Space", Electronic Journal of Knowledge Management, Vol. 8 Issue 2, pp.201 - 208, available online at www.ejkm comIntangible assets and intellectual capital Garcia-Merino et al (2010) Jose´ Domingo Garcia-Merino, Gerardo Arregui-Ayastuy, Arturo Rodriguez-Castellanos and Lidia Garcia-Zambrano 2010 The intangibles’ mindset of CFOs’ and corporate performance Knowledge Management Research & Practice (2010) 8, 340-350Intangible assets and intellectual capital Green (2008) Annie Green 2008 Intangible asset knowledge VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 184-191Intangible assets and intellectual capital Grimaldi and Cricelli (2009) Michele Grimaldi and Livio Cricelli 2009 Intangible asset contribution to company performance: the hierarchical assessment index Grimaldi and Cricelli (2009) "Intangible asset contribution to company performance: the hierarchical assessment index", VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 40-54Intangible assets and intellectual capital Hagemeister and Rodriguez-Castellanos (2010) Markus Hagemeister and Arturo Rodriguez-Castellanos 2010 Organisational capacity to absorb external R&D: industrial differences in assessing intellectual capital drivers Knowledge Management Research & Practice (2010) 8, 102-111Intangible assets and intellectual capital Kianto and Waajakoski (2010) Aino Kianto and Jussi Waajakoski 2010 Linking social capital to organizational growth Knowledge Management Research & Practice (2010) 8, 4-14Intangible assets and intellectual capital Kong and Thomson (2009) Eric Kong and S. Bruce Thomson 2009 An intellectual capital perspective of human resource strategies and practices Knowledge Management Research & Practice (2009) 7, 356-364Intangible assets and intellectual capital Kot (2009) Elzbieta Maria Kot 2009 How to Conduct the Audit of Intellectual Capital in Polish Tourism Business? Kot, E. M. "How to Conduct the Audit of Intellectual Capital in Polish Tourism Business?" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp459 - 468), available online at www.ejkm com

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Intangible assets and intellectual capital Kujansivu (2009) Paula Kujansivu 2009 Is there something wrong with intellectual capital management models? Knowledge Management Research & Practice (2009) 7, 300-307Intangible assets and intellectual capital Kumar et al (2010) Sameer Kumar, Arun J. Deivasigamani and Wesley W. Omer 2010 Knowledge for sale - the benefits and effects of off-shoring knowledge-based jobs in engineering, design, and R&D - a case study Knowledge Management Research & Practice (2010) 8, 351-368Intangible assets and intellectual capital LaPorte (2002) Bruno LaPorte 2002 Knowledge Is Currency At The World Bank Vol. 5 Issue 5, November/December 2002Intangible assets and intellectual capital Laroche et al (2003) Michel Laroche, John Molson, Jasmin Bergeron and Christine Goutaland How intangibility affects perceived risk: the moderating role of knowledge and involvement Journal of Services Marketing, Vol. 17, No. 2, pp. 122-140Intangible assets and intellectual capital Lin and Edvinsson (2010) Carol Yeh-Yun Lin and Leif Edvinsson 2010 What National Intellectual Capital Indices Can Tell About the Global Economic Crisis of 2007-2009? Lin, C, Y. and Edvinsson, L. ?What National Intellectual Capital Indices Can Tell About the Global Economic Crisis of 2007-2009? Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp253 - 266), available online at www.ejkm comIntangible assets and intellectual capital Longo et al (2009) Mariolina Longo, Marcello M. Mariani and Matteo Mura 2009 The effect of intellectual capital attributes on organizational performance. The case of the Bologna Opera House Knowledge Management Research & Practice (2009) 7, 365-376Intangible assets and intellectual capital Lonnqvist et al (2009) Antti Lonnqvist, Virpi Sillanpaa and Daniela Carlucci 2009 Intellectual capital management in practice: assessment of implementation and outcomes Knowledge Management Research & Practice (2009) 7, 308-316Intangible assets and intellectual capital Marr and Spender (2004) Bernard Marr and J.C. Spender 2004 Measuring knowledge assets - implications of the knowledge economy for performance measurement Marr, B. and Spender, J.C., (2004) "Measuring knowledge assets - implications of the knowledge economy for performance measurement", Measuring Business Excellence, Vol. 8, No. 1, 2004, p18-27Intangible assets and intellectual capital Matos et al (2010) Florinda Matos, Albino Lopes, Susana Rodrigues and Nuno Matos 2010 Why Intellectual Capital Management Accreditation is a Tool for Organizational Development? Matos, F, Lopes, A, Rodrigues, S and Matos, N. “Why Intellectual Capital Management Accreditation is a Tool for Organizational Development?” Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp235 -244), available online at www.ejkm comIntangible assets and intellectual capital Mertins et al (2010) Kai Mertins, Markus Will and Cornelia Meyer 2010 Analysing and Enhancing IC in Business Networks: Results from a Recent Study Mertins, K, Will, M and Meyer, C. “Analysing and Enhancing IC in Business Networks: Results From a Recent Study” Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp245 - 252), available online at www.ejkm comIntangible assets and intellectual capital Moustaghfir (2009) Karim Moustaghfir 2009 How knowledge assets lead to a sustainable competitive advantage: are organizational capabilities a missing link? Knowledge Management Research & Practice (2009) 7, 339-355Intangible assets and intellectual capital Ortiz-Fournier et al (2010) Lillian V. Ortiz-Fournier, Eulalia Ma´rquez, Felix Rogelio Flores, Juan C. Rivera-Va´zquez and Pablo A. Colon 2010 Integrating educational institutions to produce intellectual capital for sustainability in Caguas, Puerto Rico Knowledge Management Research & Practice (2010) 8, 203-215Intangible assets and intellectual capital Russell (2009) Iain Russell 2009 Business Model Evolution in IA / IC Support Centres and the Role of Market-Making Russell, I. "Business Model Evolution in IA / IC Support Centres and the Role of Market-Making" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp481 - 488), available online at www.ejkm.comIntangible assets and intellectual capital Sanchez et al (2000) Paloma SaÂnchez, Cristina Chaminade and Marta Olea 2000 Management of intangibles: An attempt to build a theory Journal of Intellectual Capital, Vol. 1 No. 4, 2000, pp. 312-327Intangible assets and intellectual capital Schiuma (2009) Giovanni Schiuma 2009 The managerial foundations of knowledge assets dynamics Knowledge Management Research & Practice (2009) 7, 290-299Intangible assets and intellectual capital Schiuma and Jarrar (2004) Giovanni Schiuma and Yasar Jarrar 2004 Benchmarking knowledge for value creation Guest editorial, Benchmarking: An International Journal, Vol. 11 Issue 6, 2004, p 559Intangible assets and intellectual capital Sequeira et al (2009) Camilo Augusto Sequeira, Eloi Ferna´ndez y Fernadez and Marcia Christina Borges 2009 The best returns come from intangible resources: an integrated approach VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 7-19Intangible assets and intellectual capital Shang and Lin (2010) Shari S.C. Shang and Shu-Fang Lin 2010 A model of intellectual capital management capability in the dynamic business environment Knowledge Management Research & Practice (2010) 8, 15-23Intangible assets and intellectual capital Sveiby (2003) Karl-Erik Sveiby 2003 Start ups above all need intangibles KnowledgeBoardIntangible assets and intellectual capital Sveiby (2010) Karl-Erik Sveiby 2010 Methods for Measuring Intangible Assets http://www.sveiby.com/articles/IntangibleMethods.htmIntangible assets and intellectual capital Swart and Pye (2002) Juani Swart and Anni Pye 2002 Conceptualising organisational knowledge as collective tacit knowledge: a model of redescription Third European Conference on Organisational Knowledge, Learning and Capabilities, 5-6 April, 2002, ALBA, Athens, GreeceIntangible assets and intellectual capital Taylor (2010) Liz Taylor; Reviewed by: Rochelle Sassman and Brian Lehaney 2010 Knowledge, information and the business process: revolutionary thinking or common sense? Knowledge Management Research & Practice (2010) 8, 278-279Intangible assets and intellectual capital van Winkelen and McKenzie (2010) Christine van Winkelen and Jane McKenzie 2010 An IC-based Conceptual Framework for Developing Organizational Decision Making Capability van Winkelen, C and McKenzie, J. “An IC-based Conceptual Framework for Developing Organizational Decision making Capability” Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp209 - 216), available online at www.ejkm comIntangible assets and intellectual capital Viedma (2004) Jose´ Maria Viedma 2004 CICBS: a methodology and a framework for measuring and managing intellectual capital of cities. A practical application in the city of Mataro Knowledge Management Research & Practice (2004) 2, 13-23Intangible assets and intellectual capital Weir et al (2010) Maria Weir, Robert Huggins, Giovanni Schiuma, Antonio Lerro and Daniel Prokop 2010 Valuing Knowledge Assets in Renewable Energy SMEs: Some Early Evidence Weir, M, Huggins, R, Schiuma, G, Lerro, A and Prokop, D. "Valuing Knowledge Assets in Renewable Energy SMEs: Some Early Evidence", Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp225 - 234), available online at www.ejkm comIntangible assets and intellectual capital Yeo (2003) Roland Yeo 2003 The tangibles and intangibles of organisational performance Yeo, R. (2003), "The tangibles and intangibles of organisational performance", Team Performance Management: An International Journal, Vol. 9 No. 7/8, 2003, pp. 199-204Intangible assets and intellectual capital Zorgoi et al (2009) Yannis Zorgios, Orestes Vlismas and George Venieris 2009 A learning curve explanatory theory for team learning valuation VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 20-39Intellectual capital Intellectual Capital Deployment - a new perspective 12-Nov-98Intellectual capital Agndal and Nilsson (2006) Henrik Agndal and Ulf Nilsson 2006 Generation of Human and Structural Capital: Lessons from Knowledge Management Agndal H, and Nilsson U (2006) "Generation of Human and Structural Capital: Lessons from Knowledge Management" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 91 - 98, available online at www.ejkm.comIntellectual capital Baglieri et al (2001) Enzo Baglieri, Vittorio Chiesa, Alberto Grando, Raffaella Manzini 2001 Evaluating Intangible Assets: The Measurement Of R&D PerformanceIntellectual capital Bayburina and Golovka (2010) Elvina Bayburina and Tatiana Golovko 2010 Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth Bayburina, E and Golovko, T. "Design of Sustainable Development: Intellectual Value of Large BRIC Companies and Factors of their Growth" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp535 - 558), available online at www.ejkm comIntellectual capital Bontis (2004) Nick Bontis 2004 National Intellectual Capital Index: A United Nations initiative for the Arab region Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 13-39Intellectual capital Brannstrom and Giuliani (2009) Daniel Brannstrom and Marco Giuliani 2009 Accounting for intellectual capital: a comparative analysis Daniel Brannstrom and Marco Giuliani (2009) "Accounting for intellectual capital: a comparative analysis", VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 68-79Intellectual capital Brannstrom and Giuliani (2009) Daniel Brännström and Marco Giuliani 2009 Intellectual Capital and IFRS3: A New Disclosure Opportunity Brännström, D. and Giuliani, M. (2009) Intellectual Capital Valuation and IFRS3: A New Disclosure Opportunity." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 21 - 30, available online at www.ejkm.comIntellectual capital Bratianu (2009) Constantin Bratianu 2009 The Frontier of Linearity in the Intellectual Capital Metaphor Bratianu, C. "The Frontier of Linearity in the Intellectual Capital Metaphor" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp415 -424), available online at www.ejkm comIntellectual capital Cabrilo (2009) Sladjana Cabrilo 2009 IC-based Inter-industry Variety in Serbia Cabrilo, S. (2009) IC-based Inter-industry Variety in Serbia, Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp425 -436), available online at www.ejkm comIntellectual capital Cabrita and Vaz (2006) Maria do Rosário Cabrita and Jorge Landeiro Vaz 2006 Intellectual Capital and Value Creation: Evidence from the Por-tuguese Banking Industry Cabrita, M and Vaz, J (2006) "Intellectual Capital and Value Creation: Evidence from the Portuguese Banking Industry" The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 11-20, available online at www.ejkm.comIntellectual capital Carrillo (2002) Francisco J. Carrillo 2002 Capital systems: implications for a global knowledge agenda Journal of Knowledge Management, Vol. 6, No. 4, 2002, pp. 379-399Intellectual capital Chen et al (2004) Jin Chen, Zhaohui Zhu and Hong Yuan Xie 2004 Measuring intellectual capital: a new model and empirical study Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 195-212Intellectual capital Civi (2000) Emin Civi 2000 Knowledge management as a competitive asset Civi, E. (2000), Knowledge management as a competitive asset, Marketing Intelligence and Planning, 18/4, pp 166-174Intellectual capital Davis (2002) Mark Davis 2002 Knowledge management - re-valuing the business Knowledgepoint websiteIntellectual capital de Barros Campos (2008) Luiz Fernando de Barros Campos 2008 Analysis of The New Knowledge Management: guidelines to evaluate KM frameworks VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 30-41Intellectual capital Erickson and Rothberg (2009) Scott Erickson and Helen Rothberg 2009 Knowledge Asset Potential vs. Vulnerability: Balancing Risks Erickson, S, and Rothberg, H. "Knowledge Asset Potential vs. Vulnerability: Balancing Risks, Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp227 - 232), available online at www.ejkm comIntellectual capital Erickson and Rothberg (2010) Scott Erickson and Helen Rothberg 2010 Intellectual Capital in Tech Industries: a Longitudinal Study Erickson, S and Rothberg, H. "Intellectual Capital in Tech Industries: a Longitudinal Study" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp559 - 566), available online at www.ejkm comIntellectual capital Field (2004) Julian Field 2004 Building blocks of knowledge management ITWeb, 24 June 2004Intellectual capital Fried and Orellana (2006) Andrea Fried and Fabricio Orellana 2006 Lighting up ‘Blind Spots’ while Measuring Knowledge Capital Fried, A and Orellana, F (2006) "Lighting up ‘Blind Spots’ while Measuring Knowledge Capital" The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 31-38, available online at www.ejkm.comIntellectual capital Gupta et al (2002) Oliver Gupta, Dr. Steve Pike and Ind. Prof. Göran Roos 2002 Evaluating Intellectual Capital And Measuring Knowledge Management Effectiveness PMA Performance Measurement Conference, Boston, July 16-19, 2002Intellectual capital Huang (1998) K.-T. Huang 1998 Capitalizing on intellectual assets IBM Systems Journal, Vol. 37, No. 4 - Nontopical issueIntellectual capital Hussi (2004) Tomi Hussi 2004 Reconfiguring knowledge management combining intellectual capital, intangible assets and knowledge creation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 36-52Intellectual capital IBM (1998) IBM 1998 Intellectual Capital Deployment - a new perspectiveIntellectual capital Ibrahim and Reid (2010) Fahmi Ibrahim and Vivien Reid 2010 What is the Value of Knowledge Management Practices? Ibrahim, F and Reid, V. "What is the Value of Knowledge Management Practices?" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp567 - 574), available online at www.ejkm comIntellectual capital Joshi and Ubha (2010) Mahesh Joshi and Dharminder Singh Ubha 2010 Intellectual Capital Disclosures: the Search for a new Paradigm in Financial Reporting by the Knowledge Sector of Indian Economy Joshi, M and Ubha, S. D. "Intellectual Capital Disclosures: the Search for a new Paradigm in Financial Reporting by the Knowledge Sector of Indian Economy" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp575 - 582), available online at www.ejkm comIntellectual capital Khoja (2009) Faiza Khoja 2009 The Processes That Help Units Within Organizations Build Intellectual Capital Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009Intellectual capital Kot (2009) Elzbieta Maria Kot 2009 How to Conduct the Audit of Intellectual Capital in Polish Tourism Business? Kot, E. M. "How to Conduct the Audit of Intellectual Capital in Polish Tourism Business?" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp459 - 468), available online at www.ejkm comIntellectual capital Kujansivu and Lonnqvist (2009) Paula Kujansivu and Antti Lönnqvist 2009 Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus Kujansivu, P, and Lönnqvist, A. "Measuring the Impacts of an IC Development Service: the Case of the Pietari Business Campus" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp469 -480), available online at www.ejkm comIntellectual capital Lim and Dallimore (2004) Lynn L.K. Lim and Peter Dallimore 2004 Intellectual capital: management attitudes in service industries Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 181-194Intellectual capital Maertensson (2000) Maria Martensson 2000 A critical review of knowledge management as a management tool Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 204-216Intellectual capital Mahmoodsalehi and Jahanyan (2009) Mahdi Mahmoodsalehi, Saeed Jahanyan 2009 The Effect Of Knowledge Management On Relationship Between Intellectual Capital And Business Performance: A Case Study Of IRAN’s Industrial Development And Renewal Organization (IDRO)Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009Intellectual capital Malhotra (2003) Yogesh Malhotra 2003 Measuring Knowledge Assets of a Nation: Knowledge Systems for Development Malhotra, Y. (2003), "Measuring Knowledge Assets of a Nation: Knowledge Systems for Development", Knowledge management measurement: State of research 2003-2004, Measuring knowledge assets of a nation, Research paper prepared for United Nations Advisory Meeting, Knowledge Systems for DeveIntellectual capital Malik (2004) Khaleel Malik 2004 Coordination of technological knowledge flows in firms Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp.64-72Intellectual capital Marr (2004) Bernard Marr 2004 Measuring and benchmarking intellectual capital Benchmarking: An International Journal, Vol. 11 No. 6, 2004, pp. 559-570Intellectual capital Marr and Spender (2004) Bernard Marr and J.C. Spender 2004 Measuring knowledge assets - implications of the knowledge economy for performance measurement Marr, B. and Spender, J.C., (2004) "Measuring knowledge assets - implications of the knowledge economy for performance measurement", Measuring Business Excellence, Vol. 8, No. 1, 2004, p18-27Intellectual capital Marr et al (2003) Bernard Marr, Oliver Gupta, Stephen Pike and Goran Roos 2003 Intellectual capital and knowledge management effectivenes Management Decision 41/8 [2003] 771-781Intellectual capital Marr et al (2004) Bernard Marr, Gianni Schiuma and Andy Neely 2004 Intellectual capital - defining key performance indicators for organizational knowledge assets Business Process Management Journal, Vol. 10 No. 5, 2004, pp. 551-569Intellectual capital Martí (2003) José María Viedma Martí 2003 In Search of an Intellectual Capital General Theory Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 213-226Intellectual capital Martí (2007) José María Viedma Martí 2007 In Search of an Intellectual Capital Comprehensive Theory Viedma Marti J M (2007) "In Search of an Intellectual Capital Comprehensive Theory" The Electronic Journal of Knowledge Management, Vol. 5 Issue 2, pp 245 - 256, available online at www.ejkm.comIntellectual capital Martin (2004) William John Martin 2004 Demonstrating knowledge value: a broader perspective on metrics Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 77-91Intellectual capital Martins and dos Reis (2009) António Eduardo Martins, Felipa Lopes dos Reis 2009 Rethinking Resource Scarcity: The Need For A New Paradigm In Economics Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009Intellectual capital Massa and Testa (2009) Silvia Massa and Stefania Testa 2009 How do Miles and Snow’s strategic types differ in their knowledge assets? 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The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 111 - 122, available online at www.ejkm.comIntellectual capital Moore (2002) 2002 KM in Review: Tracing the Value of Knowledge AssetsIntellectual capital More et al (2009) Elizabeth More, Shane Carroll and Kay Foss 2009 Knowledge management and the performing arts industry: The case of Australia’s SCOPE initiative Asia-Pacific Journal of Business Administration, Vol. 1 No. 1, 2009, pp. 40-53Intellectual capital Moslehi et al (2006) Adel Moslehi, Ali Mohaghar, Kambiz Badie and Caro Lucas 2006 Introducing a Toolbox for IC Measurement in the Iran Insurance Industry Moslehi A, Mohaghar1A, Badie K and Lucas C (2006) "Introducing a Toolbox for IC Measurement in the Iran Insurance Industry" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 169 - 180, available online at www.ejkm.comIntellectual capital Müller and Raich (2005) Claudia Müller and Margit Raich 2005 The Ambiguous Relationship of Leadership and Intellectual Capital: Understanding how Intellectual Capital is Developed Müller C and Raich M (2005) "The Ambiguous Relationship of Leadership and Intellectual Capital: Understanding how Intellectual Capital is Developed" The Electronic Journal of Knowledge Management Vol. 3 Issue 1, pp 35-44, available online at www.ejkm.coIntellectual capital Nemetz (2006) Martin Nemetz 2006 Towards a Model for Creating Comparable Intellectual Capital Reports Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 217-234Intellectual capital Pathirage et al (2008) Chaminda Pathirage, Richard Haigh, Dilanthi Amaratunga and David Baldry 2008 Knowledge management practices in facilities organisations: a case study Journal of Facilities Management, Vol. 6 No. 1, 2008, pp. 5-22Intellectual capital Pena (2002) Inaki Pena 2002 Intellectual capital and business start-up success Journal of Intellectual Capital, Vol. 3 No. 2, 2002, pp. 180-198Intellectual capital Pretorius and Coetzee (2010) Agnieta Pretorius and Petrie Coetzee 2010 Perceptions on Complexity of Decisions Involved in Choosing Intellectual Capital Assessment Methods Pretorius, A and Coetzee ,P. 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The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 135 - 144, available online at www.ejkm.comK audit Schimmel (2006) Herman Schimmel 2006 The use of a knowledge audit in educational organizations: constructing a questionnaire LEARN IP, Tallinn/Haapsalu. 19-29 June 2006K audit Schwikkard and du Toit (2004) D.B. Schwikkard and A.S.A. du Toit 2004 Analysing knowledge requirements: a case study Schwikkard, D.B. and du Toit, A.S.A. (2004), "Analysing knowledge requirements: a case study", Aslib Proceedings, Vol. 56 · No. 2 · · pp. 104-111K audit Stanford Solutions (2006) Stanford Solutions 2006 Toolkit: AuditingK creation, seeking and acquisition Hari Srinivas Accessing Information is not Acquiring KnowledgeK creation, seeking and acquisition Bergman et al (2004) Jukka Bergman, Ari Jantunen aqnd Juha-Matti Saksa 2004 Managing knowledge creation and sharing Journal of Knowledge Management, Vol. 8 No. 6, 2004, pp. 63-76K creation, seeking and acquisition Bhatt (2002) Ganesh D. Bhatt 2002 Management strategies for individual knowledge and organizational knowledge Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 31-39K creation, seeking and acquisition Brannback (2003) Malin Brannback 2003 R&D collaboration: role of Ba in knowledge creating networks Knowledge Management Research & Practice (2003) 1, 28-38K creation, seeking and acquisition Brannback et al (2008) Malin Brannback, Alan Carsrud and William D. Schulte 2008 Exploring the role of Ba in family business context VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 104-117K creation, seeking and acquisition Camelo-Ordaz et al (2004) Carmen Camelo-Ordaz, Mariluz Fernandez-Alles, Fernando Martin-Alcazar, Pedro Romero-Fernandez, Ramon Valle-Cabrera 2004 Internal diversification strategies and the processes of knowledge creation Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 77-93K creation, seeking and acquisition Campos and Sanchez (2003) Eduardo Bueno Campos and Ma Paz Salmador Sanchez 2003 Knowledge management in the emerging strategic business process: information, complexity and imagination Journal of knowledge management, Vol. 7 No. 2, 2003, pp. 5-17,K creation, seeking and acquisition Capece and Costa (2009) Guendalina Capece and Roberta Costa 2009 Measuring knowledge creation in virtual teams through the social network analysis Knowledge Management Research & Practice (2009) 7, 329-338K creation, seeking and acquisition Carneiro (2001) Alberto Carneiro 2001 The role of intelligent resources in knowledge management Journal of Knowledge Management, Vol. 5, No. 4, 2001, pp. 358-367K creation, seeking and acquisition Chua (2002) Alton Chua 2002 The influence of social interaction on knowledge creation Journal of Intellectual Capital, Vol. 3 No. 4, 2002, pp. 375-392K creation, seeking and acquisition Connell et al (2004) N.A.D. Connell, Jonathan H Klein and Edgar Meyer 2004 Narrative approaches to the transfer of organisational knowledge Knowledge Management Research & Practice (2004) 2, 184-193K creation, seeking and acquisition Crompton (2003) Helen Crompton 2003 Knowledge Production and Management in the 21st Century Manchester Metropolitan University Business School, http://www.ribm.mmu.ac.uk/wps/papers/03-02.pdfK creation, seeking and acquisition Datta and Acar (2010) Pratim Datta and William Acar 2010 Software and human agents in Knowledge Codification Knowledge Management Research & Practice (2010) 8, 45-60K creation, seeking and acquisition Decker et al (2009) Brent Decker, Rafael E. Landaeta and Timothy G. Kotnour 2009 Exploring the relationships between emotional intelligence and the use of knowledge transfer methods in the project environment Knowledge Management Research & Practice (2009) 7, 15-36.K creation, seeking and acquisition du Toit (2003) Angelique du Toit 2003 Knowledge: a sense making process shared through narrative du Toit, A. (2003), "Knowledge: a sense making process shared through narrative", Journal of Knowledge Management, Vol. 7 No. 3, 2003, p27K creation, seeking and acquisition Godbout (1999) Alain J. Godbout 1999 Filtering Knowledge : Changing Information Into Knowledge Assets Journal of Systemic Knowledge Management, January 1999K creation, seeking and acquisition Gourlay (2003) Stephen Gourlay 2003 The SECI model of knowledge creation: some empirical shortcomings Gourlay, S. N. 2003, The SECI model of knowledge creation: some empirical shortcomings, in F. McGrath, and Remenyi, D., (eds), Fourth European Conference on Knowledge Management, Oxford, 18-19 September, pp. 377-385K creation, seeking and acquisition Hautala (2011) Johanna Hautala 2011 International academic knowledge creation and ba. A case study from Finland Knowledge Management Research & Practice (2011) 9, 4-16K creation, seeking and acquisition Hofmann (2001) Dr. Thomas Hofmann 2001 Making Personalized Retrieval a Reality in Knowledge Enterprises Special Supplement to KMWorld July/August 2001K creation, seeking and acquisition Holtham and Owens (2006) Clive Holtham and Allan Owens 2006 Enhancing management knowledge through extra-rational theatrical tools: beyond consensus of theatrics to dissensus of dialogue OLKC 2006 Conference at the University of Warwick, Coventry on 20th - 22nd March 2006K creation, seeking and acquisition Huang (2009) Jih-Jeng Huang 2009 Knowledge creation in strategic alliances based on an evolutionary perspective: a mathematical representation Knowledge Management Research & Practice (2009) 7, 52-64K creation, seeking and acquisition Hussi (2004) Tomi Hussi 2004 Reconfiguring knowledge management combining intellectual capital, intangible assets and knowledge creation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 36-52K creation, seeking and acquisition Ivory et al (2006) Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin and Roger Vaughan 2006 Working around the Barriers to Creating and Sharing Knowledge in Capital Goods Projects: the Client's Perspective British Journal of ManagementK creation, seeking and acquisition Kaiser et al (2009) Stephan Kaiser, Simone Kansy, Gordon Mueller-Seitz and Max Ringlstetter 2009 Weblogs for organizational knowledge sharing and creation: a comparative case study Knowledge Management Research & Practice (2009) 7, 120-130K creation, seeking and acquisition Kim and King (2004) Jeffrey Kim and John King 2004 Managing knowledge work: specialisation and collaboration of engineering problem-solving Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp.53-63K creation, seeking and acquisition Kodama (2003) Mitsuru Kodama 2003 Knowledge creation through the synthesizing capability of networked strategic communities: case study on new product development in Japan Knowledge Management Research & Practice (2003) 1, 77-85K creation, seeking and acquisition Kreiner (2002) Kristian Kreiner 2002 Tacit knowledge management: the role of artifacts Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 112-123K creation, seeking and acquisition Lam and Chus (2009) Wing Lam and Alton Y.K. Chua 2009 Knowledge outsourcing: an alternative strategy for knowledge management Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 28-43K creation, seeking and acquisition Marr et al (2003) Bernard Marr, Oliver Gupta, Stephen Pike and Goran Roos 2003 Intellectual capital and knowledge management effectivenes Management Decision 41/8 [2003] 771-781K creation, seeking and acquisition Migliarese and Verteramo (2005) Piero Migliarese and Saverino Verteramo 2005 Knowledge Creation and Sharing in a Project Team: An Organizational Analysis Based on the Concept of Organizational Relation Migliarese P and Verteramo S (2005) "Knowledge Creation and Sharing in a Project Team: An Organizational Analysis Based on the Concept of Organizational Relation" The Electronic Journal of Knowledge Management, Vol. 3 Issue 2, pp 97-106, available online at www.ejkm.comK creation, seeking and acquisition Mitchell and Boyle (2010) Rebecca Mitchell and Brendan Boyle 2010 Knowledge creation measurement methods Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 67-82K creation, seeking and acquisition Mitchell and Nicholas (2006) Rebecca Mitchell and Stephen Nicholas 2006 Knowledge Creation in Groups: The Value of Cognitive Diversity, Transactive Memory and Open-mindedness Norms Mitchell, R and Nicholas, S (2006) "Knowledge Creation in Groups: The Value of Cognitive Diversity, Transactive Memory, and Open-mindedness Norms" The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 67-74, available online at www.ejkm.comK creation, seeking and acquisition Mort (2001) Joe Mort 2001 Nature, value and pursuit of reliable corporate knowledge Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 222-230K creation, seeking and acquisition Nada et al (2009) Nader Nada, Mohamed Kholief, Mahmoud. Ghanem and W. Bakry 2009 Dynamic Knowledge Management Toolkit Nada N, Kholief M, Ghanem M, and. Bakry W. "Dynamic Knowledge Management Toolkit", Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp261 -266), available online at www.ejkm comK creation, seeking and acquisition Niemand (2010) Cornelius J.P. Niemand 2010 Information seeking habits of information and knowledge management students: A University of Johannesburg case study SA Journal of Information Management, Vol. 12 No. 1 Page 1 of 6K creation, seeking and acquisition Niu (2010) Kuei-Hsien Niu 2010 Organizational trust and knowledge obtaining in industrial clusters Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 141-155K creation, seeking and acquisition Nold (2009) Herbert Nold III 2009 New Knowledge Creation As A Change Management Model Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009K creation, seeking and acquisition Nonaka and Toyama (2003) Ikujiro Nonaka and Ryoko Toyama 2003 The knowledge-creating theory revisited: knowledge creation as a synthesizing process Knowledge Management Research & Practice (2003) 1, 2-10K creation, seeking and acquisition Petruzzelli et al (2009) Antonio Messeni Petruzzelli, Vito Albino and Nunzia Carbonara 2009 External knowledge sources and proximity Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 301-318K creation, seeking and acquisition Pharhi (2009) Ofer Pharhi 2009 Lessons Learned: A Practical Approach Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009K creation, seeking and acquisition Politis (2003) John D. Politis 2003 The effect of Managerial Power and Relational Trust on the Skills and Traits of Knowledge Acquisition: Evidence from the United Arab Emirates Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 147-158K creation, seeking and acquisition Reychav (2009) Iris Reychav 2009 Knowledge sharing in a trade show - A learning spiral model VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 143-158

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K creation, seeking and acquisition Roth (2003) Jonas Roth 2003 Enabling knowledge creation: learning from an R&D organisation Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 32-48K creation, seeking and acquisition Roy and Therin (2008) Marie-Josée Roy and François Thérin 2008 Knowledge Acquisition and Environmental Commitment in SMEs Corporate Social Responsibility and Environmental Management, 15, 249-259 (2008)K creation, seeking and acquisition Salisbury (2003) Mark W. Salisbury 2003 Putting theory into practice to build knowledge management systems Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 128-141K creation, seeking and acquisition Sharma and Goswami (2009) N.L. Sharma and Susobhan Goswami 2009 The nuances of knowledge creation and development in Indian pharmaceutical industry Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 319-330K creation, seeking and acquisition Shih et al (2010) Kuang-Hsun Shih, Chia-Jung Chang and Binshan Lin 2010 Assessing knowledge creation and intellectual capital in banking industry Journal of Intellectual Capital, Vol. 11 No. 1, 2010, pp. 74-89K creation, seeking and acquisition Sie and Yakhlef (2009) Laurent Sie´ and Ali Yakhlef 2009 Passion and expertise knowledge transfer Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 175-186,K creation, seeking and acquisition Singh et al (2009) Gurparkash Singh, Louise Hawkins and Greg Whymark 2009 Collaborative knowledge building process: an activity theory analysis VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 223-241K creation, seeking and acquisition Snowden (2000) Dave Snowden 2000 Knowledge ElicitationK creation, seeking and acquisition Snyder and Wilson (1998) Charles A. Snyder and Larry T. Wilson 1998 The Process of Knowledge Harvesting: The Key to Knowledge ManagementK creation, seeking and acquisition Surma (1996) Gaines B.R., review by Peter Surma 1996 Knowledge Acquisition Systems Knowledge Engineering Vol. 1 Fundamentals by Hojjat Adeli, McGraw Hill, pp. 52-70K creation, seeking and acquisition Tian et al (2009) Jing Tian, Yoshiteru Nakamori and Andrzej P. Wierzbicki 2009 Knowledge management and knowledge creation in academia: a study based on surveys in a Japanese research university Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 76-92K creation, seeking and acquisition Van Beveren (2002) John Van Beveren 2002 A model of knowledge acquisition that refocuses knowledge management Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 18-22K creation, seeking and acquisition Wagner and Zubey (2005) William P. Wagner and Michael L. Zubey 2005 Knowledge acquisition for marketing expert systems based upon marketing problem domain characteristics William P. Wagner and Michael L. Zubey, (2005), "Knowledge acquisition for marketing expert systems based upon marketing problem domain characteristics", Marketing Intelligence & Planning, Vol. 23 No. 4, 2005, pp. 403-416K creation, seeking and acquisition Wharton (1999) Knowledge @ Wharton 1999 The Network as Knowledge Http://knowledge.wharton.upenn.edu/ Published: September 1, 1999K creation, seeking and acquisition Whelan et al (2010) Eoin Whelan, David G. Collings and Brian Donnellan 2010 Managing talent in knowledge-intensive settings Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 486-504K creation, seeking and acquisition Yakhlef (2010) Yakhlef 2010 Enhanced organizational learning Development and Learning in Organizations, Vol. 24 No. 1m 2010, pp. 27-29, Yakhlef, A. (2009), ‘‘Outsourcing as a mode of organizational learning’’, Strategic Outsourcing: An International Journal, Vol. 2 No. 1, pp. 37-53K creation, seeking and acquisition Zellner and Fornahl (2002) Christian Zellner and Dirk Fornahl 2002 Scientific knowledge and implications for its diffusion Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 190-198K economy 2004 KM Standards: developments in Australia Knowledge Management Research & Practice (2004) 2, 58-60K economy Edward Swanstrom Knowledge EconomicsK economy Ali and Yusof (2004) Hafizi M. Ali and Zawiyah M. Yusof 2004 Knowledge Management in Malaysian Banks: a study of causes and effects Ali, H.M. and Zawiyah M. Yusof, Z.M. (2004), Knowledge Management in Malaysian Banks: a study of causes and effects, Information Development, Vol. 20, No. 3K economy April (2002) Kurt A. April 2002 Guidelines for developing a k-strategy April, K.A. (2002) Guidelines for developing a k-strategy, Journal of Knowledge Management, Vol. 6 No. 5, pp. 445-456K economy Arbonões and Moso (2002) Angel Luis Arbonões and Monica Moso 2002 Basque Country: the knowledge cluster Journal of Knowledge Management, Vol. 6, No. 4, 2002, pp. 347-355K economy Auditore (2002) Peter Auditore 2002 Enabling Knowledge Management In Today’s Knowledge Economy Special Supplement to KMWorld January 2002K economy Baker and Badamshina (2002) Kathryn A. Baker and Ghuzal M. Badamshina 2002 Chapter 5. Knowledge Management Baker, K.A. and Badamshina, G.M. 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Walker and Dale Christenson 2005 Knowledge wisdom and networks: a project management centre of excellence example Derek H.T. Walker and Dale Christenson, (2005) Knowledge wisdom and networks: a project management centre of excellence example, The Learning Organization, Vol. 12 No. 3, pp. 275-291K networks Willard (2001) Terri Willard 2001 Helping Knowledge Networks Work 06-Sep-01K networks Zarraga and Garcoa-Falcon (2003) Celia Zarraga and Juan Manuel Garcoa-Falcon 2003 Factors favoring knowledge management in work teams Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 81-96K retention Becker and Zirpoli (2003) Markus C. Becker and Francesco Zirpoli 2003 Organizing new product development - Knowledge hollowing-out and knowledge integration - the FIAT Auto case Markus C. 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Becker and Francesco Zirpoli 2003 Organizing new product development: Knowledge hollowing-out and knowledge integration - the FIAT Auto case International Journal of Operations & Production Management, Vol. 23 No. 9, 2003, pp. 1033-1061K retention Bender and Fish (2000) Silke Bender and Alan Fish 2000 The transfer of knowledge and the retention of expertise: the continuing need for global assignments Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 125-137K retention Caddy (2001) Ian Caddy 2001 Orphan knowledge: the new challenge for knowledge management Journal of Intellectual Capital, Vol. 2, No. 3, 2001, pp 236-245K retention Cuel and Manfredi (2006) Roberta Cuel and Filippo Manfredi 2006 Toward a Project Learning Organization: a Multifaceted View Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 255-270, submitted: 5/10/06, accepted: 15/11/06, appeared: 28/12/06K retention Daneshgar and Bosanquet (2010) Farhad Daneshgar and Lyn Bosanquet 2010 Organizing Customer Knowledge in Academic Libraries Daneshgar, F. and Bosanquet, L.(2010) "Organizing Customer Knowledge in Academic Libraries" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp21 - 32), available online at www.ejkm comK retention Doctor and Ramachandran (2008) Gayatri Doctor and Smitha Ramachandran 2008 Dspace@IBSA: knowledge sharing in a management institute VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 42-52K retention Grillitsch et al (2007) Waltraud Grillitsch, Alexandra Müller-Stingl and Robert Neumann 2007 Successful Sharing of Project Knowledge: Initiation, Implementation and Institutionalisation Grillitsch, W Müller-Stingl, A and Neumann R (2007) "Successful Sharing of Project Knowledge: Initiation, Implementation and Institutionalisation", The Electronic Journal of Knowledge Management, Vol. 5 Issue 1, pp 19 - 28, available online at www.ejkm.comK retention Halal (2008) William E. Halal 2008 Online learning systems: highlights of the TechCast project VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 198-205K retention Hildreth et al (1999) Paul Hildreth, Peter Wright, Chris Kimble 1999 Knowledge Management: Are We Missing Something? Hildreth P. Wright P. and Kimble C. (1999 April). Knowledge Management : Are We Missing Something? In Brooks L. and Kimble C. Information Systems - The Next Generation. Proceedings of the 4th UKAIS Conference, York, UK pp347-356K retention Kreiner (2002) Kristian Kreiner 2002 Tacit knowledge management: the role of artifacts Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 112-123K retention Leonard (2005) DOROTHY LEONARD 2005 How To Salvage Your Company's Deep Smarts CIO Magazine - May 1, 2005, http://www.cio.com/archive/050105/keynote.htmlK retention Liebowitz (2003) Jay Liebowitz 2003 Aggressively pursuing knowledge management over 2 years: a case study at a US government organization Liebowitz, J. (2003), "Aggressively pursuing knowledge management over 2 years: a case study at a US government organization", Knowledge Management Research & Practice (2003) 1, 69-76K retention Madsen et al (2002) Tammy L. 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(2005), "Don't Put Your Company in a Purple Haze: Let your retiring Baby Boomers go, but not their knowledge.", In the Know, CIO Magazine, July 07, 2005, available online at http://www.cio.com/research/knowledge/know.html?ID=1206 Jan 07, 2005K retention The Knowledge Studio (2003) The Knowledge Studio 2003 Project reviewsK retention Tong and Mitra (2009) Jin Tong and Amit Mitra 2009 Chinese cultural influences on knowledge management practice Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 49-62K sharing and transfer World Bank Knowledge Sharing in the World BankK sharing and transfer IBM Global Services Case StudyK sharing and transfer Burton Knowledge Sharing at the US Department of StateK sharing and transfer Abdullah et al (2005) Rusli Abdullah, Mohd Hasan Selamat, Shamsul Sahibudin, Rose Alinda Alias 2005 A Framework For Knowledge Management System Implementation In Collaborative Environment For Higher Learning Institution Journal of Knowledge Management Practice, March 2005K sharing and transfer Abou-Zeid (2005) El-Sayed Abou-Zeid 2005 A culturally aware model of inter-organizational knowledge transfer Knowledge Management Research & Practice (2005) 3, 146-155K sharing and transfer Adenfelt (2010) Maria Adenfelt 2010 Exploring the performance of transnational projects: Shared knowledge, coordination and communication International Journal of Project Management 28 (2010) 529-538K sharing and transfer Al-Alawi et al (2007) Adel Ismail Al-Alawi, Nayla Yousif Al-Marzooqi and Yasmeen Fraidoon Mohammed 2007 Organizational culture and knowledge sharing: critical success factors Journal of Knowledge Management, Vol. 11 No. 2, 2007, pp. 22-42,K sharing and transfer Alhammad et al (2009) Alhammad et al 2009 Knowledge Sharing In The Jordanian Universities Alhammad et al (2009), Knowledge Sharing In The Jordanian Universities, Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009K sharing and transfer Al-Sayed and Ahmad (2003) Rafif Al-Sayed and Khurshid Ahmad 2003 Special Languages and Shared Knowledge Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 1-16K sharing and transfer Al-Sayed and Ahmad (2006) Rafif Al-Sayed and Khurshid Ahmad 2006 Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains Al-Sayed R and Ahmad K (2006) "Knowledge Sharing in a Community of Practice: a Text-Based Approach in Emergent Domains" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 99 - 108, available online at www.ejkm.orgK sharing and transfer Ardichvili et al (2003) Alexander Ardichvili, Vaughn Page and Tim Wentling 2003 Motivation and barriers to participation in virtual knowledge-sharing communities of practice Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 64-77

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K sharing and transfer Augier et al (2001) Mie Augier, Syed Z. Shariq and Morten Thanning Vendelø 2001 Understanding context: its emergence, transformation and role in tacit knowledge sharing Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 125-136K sharing and transfer Avram (2006) Gabriela Avram 2006 At the Crossroads of Knowledge Management and Social Software Avram, G (2006) At the Crossroads of Knowledge Management and Social Software, The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 1-10, available online at www.ejkm.comK sharing and transfer Barachini (2009) Franz Barachini 2009 Cultural and social issues for knowledge sharing Barachini (2009), Cultural and social issues for knowledge sharing, Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 98-110, Q Emerald Group Publishing Limited, ISSN 1367-3270K sharing and transfer Baumard (2002) Philippe 2002 Tacit knowledge in professional firms: the teachings of firms in very puzzling situations Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 135-151K sharing and transfer Bechina (2006) Aurilla Arntzen Bechina 2006 Knowledge Sharing Practices: Analysis of a Global Scandinavian Consulting Company Aurilla Arntzen Bechina (2006) "Knowledge Sharing Practices: Analysis of a Global Scandinavian Consulting Company, The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 109 - 116, available online at www.ejkm.comK sharing and transfer Beckett (2000) Ronald C. Beckett 2000 A characterisation of corporate memory as a knowledge system Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 311-319K sharing and transfer Beer (2005) Jennifer Anne De Beer 2005 Open Access scholarly communication in South Africa: current status, significance, and the role for National Information Policy in the National System of Innovation MSc thesis, University of StellenboschK sharing and transfer Bekhti et al (2009) Smain Bekhti, Nada Matta, Chaker Djaiz 2009 Project Memory: A Flexible Access Approach For Contextual Knowledge Re-Use Project Memory: A Flexible Access Approach For Contextual Knowledge Re-Use, Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009K sharing and transfer Belsis (2005) Petros Belsis, Spyros Kokolakis and Evangelos Kiountouzis 2005 Information systems security from a knowledge management perspective Information Management & Computer Security, Vol. 13 No. 3, 2005, pp. 189-202K sharing and transfer Bender and Fish (2000) Silke Bender and Alan Fish 2000 The transfer of knowledge and the retention of expertise: the continuing need for global assignments Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 125-137K sharing and transfer Bennet and Bennet (2008) David Bennet and Alex Bennet 2008 The depth of knowledge: surface, shallow or deep? 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"Questioning the Positive Effect of External Knowledge Transfer Incurred by Industry Attractiveness: the Case of Mobile Virtual Network Operators (MVNOs)" Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp267 - 276), available online at www.ejkm comK sharing and transfer Singh et al (2009) Gurparkash Singh, Louise Hawkins and Greg Whymark 2009 Collaborative knowledge building process: an activity theory analysis VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 223-241K sharing and transfer Smith (2009) Graeme Smith 2009 Social Networking and the Transfer of Knowledge Smith, G. "Social Networking and the Transfer of Knowledge." 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Everett 2006 Knowledge transfer within Japanese multinationals: building a theory Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 55-68K sharing and transfer Strategic Direction (2004) Strategic Direction 2004 Towards effective knowledge management - choosing the right strategy Strategic Direction, Vol. 20, No. 11, 2004, pp.14-16K sharing and transfer Sveiby (2001) Karl-Erik Sveiby 2001 A knowledge based theory of the firm to guide in strategy formulation Journal of Intellectual Capital, Vol. 2, No. 4, 2001, pp344-358K sharing and transfer Swart and Kinnie (2003) Juani Swart and Nicholas Kinnie 2003 Sharing knowledge in knowledge-intensive firms Human Resource Management Journal, Vol. 13 No. 2, 2003, pp. 60-75K sharing and transfer Swift et al (2010) Michele Swift, David B. Balkin and Sharon F. 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K work Paton (2009) Steve Paton 2009 Cutting through the confusion of contemporary work Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 88-97K work Röll (2004) Martin Röll 2004 Distributed KM - Improving Knowledge Workers' Productivity and Organisational Knowledge Paper presented to BlogTalk 2.0, "The European Conference on Weblogs", Vienna, July 5th and 6th 2004K work Strohmaier and Lindstaedt (2007) Markus Strohmaier and Stefanie Lindstaedt 2007 Rapid knowledge work visualization for organizations Markus Strohmaier and Stefanie Lindstaedt, (2007) Rapid knowledge work visualization for organizations, Journal of Knowledge Management, Vol. 11 No. 4, pp. 97-111K work Syed (1998) Jaffer R. Syed 1998 An adaptive framework for knowledge work Journal of Knowledge Management, Vol. 2 No. 2 December 1998KM and knowledge quality Rowley (2000) Jennifer Rowley 2000 From learning organisation to knowledge entrepreneur Journal of Knowledge Management, Vol. 4 No. 1, 2000, pp7-15KM architecture and design Hari Srinivas User analysis for KMKM architecture and design Knowledge-Based Client RelationshipsKM architecture and design Hari Srinivas Ten ways to embed KM The Global Development Research CenterKM architecture and design Information Architecture and Knowledge ManagementKM architecture and design Akhavan and Jafari (2006) Akhavan and Jafari 2006 Critical issues for knowledge management implementation at a national level VINE: The journal of information and knowledge management systems, Vol. 36 No. 1, 2006, pp. 52-66KM architecture and design Ang and Massingham (2007) Zhiyi Ang and Peter Massingham 2007 National culture and the standardization versus adaptation of knowledge management Zhiyi Ang and Peter Massingham (2007) National culture and the standardization versus adaptation of knowledge management, Journal of Knowledge Management, Vol. 11 No. 2, pp. 5-21KM architecture and design Augier and Knudsen (2004) Mie Augier and Thorbjorn Knudsen 2004 The architecture and design of the knowledge organisation Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 6-20KM architecture and design Augier and Knudsen (2004) Mie Augier, Thorbjørn Knudsen 2004 The architecture and design of the knowledge organization Journal of Knowledge Management, Vol. 8 No. 4, 2004, pp. 6-20KM architecture and design Berends et al (2004) Hans Berends, Koenraad Debackere, Raghu Garud, Mathieu Weggeman 2004 Knowledge Integration By Thinking Along ECIS, March 2004KM architecture and design Boder (2006) Andre´ Boder 2006 Collective intelligence: a keystone in knowledge management Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 81-93KM architecture and design Hariharan (2005) Arun Hariharan 2005 360 Degree Knowledge Management Journal of Knowledge Management Practice, May 2005KM architecture and design Hughes (2006) Michael Hughes 2006 A Pattern Language Approach to Usability Knowledge Management Journal of Usability Studies, Issue 2, Vol. 1, February 2006, pp. 76-90KM architecture and design Iyer and Gottlieb (2004) B. Iyer and R. Gottlieb 2004 The Four-Domain Architecture: An approach to support enterprise architecture design IBM Systems Journal, Vol. 43, No. 3, 2004, Unstructured Information ManagementKM architecture and design Jarzabek and Ling (1995) Jarzabek and Ling 1995 A knowledge model for business reengineering methods and toolsKM architecture and design Kazimi (2003) Jeh Kazimi 2003 Approach for managing the "Right Knowledge"KM architecture and design KRI (1996) Knowledge Research Institute, Inc. 1996 Maximize the Enterprise's Knowledge-Related Effectiveness Knowledge Research Institute, Inc.KM architecture and design Larsen and Pedersen (2001) Michael Holm Larsen and Mogens Kühn Pedersen 2001 Strategizing for Distributed Knowledge Management LINK Working PaperKM architecture and design Lindstaedt et al (2002) Stefanie Lindstaedt, Markus Strohmaier, Herwig Rollett, Janez Hrastnik, Karin Bruhnsen, Georg Droschl, Markus Gerold 2002 Kmap: Providing Orientation for Practitioners when Introducing Knowledge Management Practical Aspects of Knowledge Management, Springer Berlin / Heidelberg, 2002KM architecture and design Mahesh and Suresh (2009) Kavi Mahesh and J.K. Suresh 2009 Knowledge criteria for organization design Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 41-51,KM architecture and design Mansell (2002) Robin Mansell 2002 Constructing the knowledge base for knowledge-driven development Journal of Knowledge Management, Vol. 6, No. 4, 2002, pp. 317-329KM architecture and design Mulder and Whiteley (2007) Ursula Mulder and Alma Whiteley 2007 Emerging and capturing tacit knowledge: a methodology for a bounded environment Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 68-83,KM architecture and design Nickols (2003) Fred Nickols 2003 Communities of Practice: A Start-Up KitKM architecture and design Randeree (2006) Ebrahim Randeree 2006 Knowledge management: securing the future Journal of Knowledge Management, Vol. 10 No. 4, 2006, pp. 145-156KM architecture and design Reimer (1998) Ulrich Reimer 1998 Knowledge Integration for Building Organizational MemoriesKM architecture and design Riege (2007) Andreas Riege 2007 Actions to overcome knowledge transfer barriers in MNCs Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 48-67KM architecture and design Robertson (2002) James Robertson 2002 Using usability to direct knowledge management systemsKM architecture and design Smialek and Lisek (2001) Michaal Smialek, Sebastian Lisek 2001 Presentation of D25 The knowledge-based content management application design methodology (ICONS Methodology) IST 2001KM architecture and design Snowden (2000) Dave Snowden 2000 Organising PrinciplesKM architecture and design Snowden (2000) Dave Snowden 2000 Communication, Trust and Privacy - Discord and Harmony in eBusiness and Knowledge ManagementKM architecture and design Snowden (2000) Dave Snowden 2000 Organic KM MasterclassKM architecture and design Srinivasan (2004) Ramesh Srinivasan 2004 Knowledge architectures for cultural narratives Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 65-74KM architecture and design Srinivasan (2006) Archana Shukla, R. Srinivasan 2006 'Blondie' -- Design Of A KM Architecture In An Educational Institution Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006KM architecture and design Strohmaier and Lindstaedt (2007) Markus Strohmaier and Stefanie Lindstaedt 2007 Rapid knowledge work visualization for organizations Markus Strohmaier and Stefanie Lindstaedt, (2007) Rapid knowledge work visualization for organizations, Journal of Knowledge Management, Vol. 11 No. 4, pp. 97-111KM architecture and design Swart and Pye (2002) Juani Swart and Anni Pye 2002 Conceptualising organisational knowledge as collective tacit knowledge: a model of redescription Third European Conference on Organisational Knowledge, Learning and Capabilities, 5-6 April, 2002, ALBA, Athens, GreeceKM architecture and design Swart and Powell (2006) J Swart and J H Powell 2006 Men and measures: capturing knowledge requirements in firms through qualitative system modelling Journal of the Operational Research Society (2006) 57, 10-21KM architecture and design Thomas et al (2001) J. C. Thomas, W. A. Kellogg, T. Erickson 2001 The knowledge management puzzle: Human and social factors in knowledge management IBM Systems Journal, Vol. 40, No. 4, 2001KM architecture and design Todd et al (1994) Ross J Todd, Joan Parker and Hilary Yerbury 1994 Knowledge representation and multimedia knowledge base design: A methodology for alignment IIMS 94KM architecture and design Ward (2001) Victoria Ward 2001 Increase your capacity to act MARCH 2001 Financial WorldKM architecture and design Willard (2001) Terri Willard 2001 Helping Knowledge Networks Work 06-Sep-01KM architecture and design Zack (1998) Michael H. Zack 1998 Managing Codified Knowledge Sloan Management Review, Summer, 1999KM as a discipline (versus as a practice) Broady-Preston (2010) Judith Broady-Preston 2010 The information professional of the future: polymath or dinosaur? Library Management, Vol. 31 No. 1/2, 2010, pp. 66-78KM as a discipline (versus as a practice) Riley (1999) Thomas B. Riley 1999 Knowledge Management Government Computer Column -- March, 1999KM as a discipline (versus as a practice) Seubert et al (2001) Eric Seubert, Y Balaji and Mahesh Makhija 2001 The knowledge imperativeKM cases and applications 2003 Caterpillar capitalizes on virtual communities: Knowledge sharing provides competitive edgeKM cases and applications SAIC KM & British PetroleumKM cases and applications Knowledge Management International company brochureKM cases and applications Managing change and knowledge in supply chain management AMA-MCE conferenceKM cases and applications Case Study: Skandia KnowledgeBoard 22nd May 2002KM cases and applications IBM Global Services SMPO leverages sales force knowledge to win back the globeKM cases and applications Knowledge-Based Client RelationshipsKM cases and applications Ahlfeldt et al Hans Ahlfeldt, Nostrat Shahsavar, Xiao Gao, Kristina Arkad, Bo Johansson, Ove Wigertz Data driven medical decision support based on Arden Syntax within the HELIOS environmentKM cases and applications Al Nawakda et al (2008) Ebrahim Al Nawakda and Abdul Hameed Fathi 2008 Knowledge management initiative at the Ministry of Health in the Kingdom of Bahrain: a case study Al Nawakda et al (2008), "Knowledge management initiative at the Ministry of Health in the Kingdom of Bahrain: a case study", VINE: The journal of information and knowledge management systems, Vol. 38, No. 4, 2008, pp. 535-553KM cases and applications Alamán et al (2002) Xavier Alamán, Christopher Lueg, Richard McDermott, Jacky Swan and Harry Scarbough, Ronald Maier, Matteo Bonifacio, Paolo Bouquet and Paolo Traverso, Robert P. Biuk-Aghai, Simeon J. Simoff and Ingrid Slembek, Simeon J. Simoff and Robert P. Biuk-Aghai, Volk2002 Various articles on KM topics Upgrade, The European Online Magazine for the IT Professional, http://www.upgrade-cepis.org, Vol. III, No. 1, February 2002KM cases and applications Al-Athari and Zairi (2001) Ahmad Al-Athari and Mohamed Zairi 2001 Building benchmarking competence through knowledge management capability An empirical study of the Kuwaiti context Benchmarking: An International Journal, Vol. 8 No. 1, 2001, pp. 70-80KM cases and applications AlBanna (2000) Sami AlBanna 2000 Knowledge Management and Strategies for Development in a Rapidly Changing Global EnvironmentKM cases and applications Allmann et al (2006) Christian Allmann, Lydia Winkler and Thorsten Kölzow 2006 The Requirements Engineering Gap in the OEM Supplier Relationship Allmann Winkler and Kölzow (2006) The Requirements Engineering Gap in the OEM Supplier Relationship, Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 112-122KM cases and applications Alvarenga Neto (2007) Rivadávia C. 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Case study - what video-telephone care? What elderly? Knowledge Management Research & Practice (2005) 3, 3-9KM cases and applications Atkins et al Jooli Atkins, Dr Elizabeth Hughes, Dr Andrea Mayne Developing Knowledge Management Structures In Support Of Best Practice In Patient Care Within A Health CommunityKM cases and applications Auditore (2002) Peter Auditore 2002 Enabling Knowledge Management In Today’s Knowledge Economy Special Supplement to KMWorld January 2002KM cases and applications Ballay (2001) Jean-François Ballay 2001 Knowledge Management At EDF Ten Years OnKM cases and applications Barclay (2000) Rebecca O. Barclay 2000 Leading the knowledge enterprise Barclay, R.O. (2000), Leading the Knowledge Enterprise CIOs, CLOs and Beyond, Corporate Education.Biz, LCC, NY, available at: www.ktic.com/topic6/ 13_LEAD.HTMKM cases and applications Baria (2002) Darius Baria 2002 Knowledge Management at Rolls RoyceKM cases and applications Ben M’Rad (2003) Taha Ben M’Rad 2003 Knowledge Management Framework For a Software Development Department within a Mobile Telco Organization University of Lausanne - Ecole des Hautes Etudes Commerciales - Institut en Informatique et OrganisationKM cases and applications Bennet et al (2010) Alex Bennet, David Bennet and Shiang Long Lee 2010 Exploring the military contribution to KBD through leadership and values Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 314-330KM cases and applications Bennett and Gabriel (1999) Roger Bennett and Helen Gabriel 1999 Organisational factors and knowledge management within large marketing departments: an empirical study Journal of Knowledge Management, Vol. 3, No. 3, 1999, pp. 212-225KM cases and applications Bolt et al (2003) Eveline Bolt, Norah Espejo and Marc Lammerink 2003 Action Research on Community-Managed Water Supply "Knowledge more valuable than gifts" IRC International Water and Sanitation CentreKM cases and applications Bou and Sauquet (2004) Elena Bou & Alfonso Sauquet 2004 Reflecting on quality practices through knowledge management theory: uncovering grey zones and new possibilities of process manuals, flowcharts and procedures Knowledge Management Research & Practice (2004) 2, 35-47KM cases and applications Braganza et al (2007) Ashley Braganza, Ray Hackney, Satrijo Tanudjojo 2007 Organisational Knowledge Transfer through Creation, Mobilisation and Diffusion: a case analysis of InTouch within Schlumberger Braganza, A., Hackney, R. 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(2007) Information Systems JournalKM cases and applications Brand (1998) Adam Brand 1998 Knowledge Management and Innovation at 3M Journal of Knowledge Management, Vol. 2 No. 1 September 1998KM cases and applications BROOKS and SMITH (2000) Martin Brooks and Jack Smith 2000 Navigating by Context: Knowledge and Networking strategies for the NRC Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM cases and applications Busch (2006) Peter Busch 2006 Organisation Design And Tacit Knowledge Transferal: An Examination Of Three IT Firms Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006KM cases and applications Caddy (2001) Ian Caddy 2001 Orphan knowledge: the new challenge for knowledge management Journal of Intellectual Capital, Vol. 2 No. 3, 2001, pp. 236-245KM cases and applications Caldwell (2008) French Caldwell 2008 Risk intelligence: applying KM to information risk management VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 163-166KM cases and applications Casal and Fontela (2007) Carmen Castro Casal and Edelmira Neira Fontela 2007 Transfer of socially complex knowledge in mergers and acquisitions Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 58-71KM cases and applications Chakravarthy (2010) Bala Chakravarthy 2010 The sharing imperative Strategy & Leadership, Vol. 38 No. 1, 2010KM cases and applications Chase (1997) Rory L. Chase 1997 The Knowledge-Based Organization: An International Survey Journal of Knowledge Management, Vol. 1 No. 1 September 1997KM cases and applications Chaston et al (2002) I. Chaston B. Badger T. Mangles and E. Sadler-Smith 2002 Knowledge-based services and the Internet: an investigation of small UK accountancy practices I. Chaston B. Badger T. Mangles and E. 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(2007), "Knowledge Management and Trust in Government: Lessons from South Africa", 7th Global Forum on Reinventing Government: Building Trust in Government, 26-29 June, Vienna, AustriaKM cases and applications Connell (2003) Con Connell 2003 Book Review, The New Knowledge Management - Complexity, Learning and Sustainable Innovation, Mark W. McElroy Published by Butterworth-Heinemann, 2002 Knowledge Management Research & Practice (2003) 1, 64-66KM cases and applications Curtis (2005) Brian Curtis 2005 Toward a knowledge management framework for language and learning services Curtis, B. (2005), "Toward a knowledge management framework for language and learning services", Language and Academic Skills in Higher Education Conference 2005, 24-25 November, The Australian National UniversityKM cases and applications Davenport (1997) Thomas H. Davenport 1997 Knowledge Management at MicrosoftKM cases and applications Davenport (1997) Thomas H. 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Westerberg 2005 The global and the local in knowledge management Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 101-112KM cases and applications Davidson and Rowe (2009) Paul Davidson and Jillian Rowe 2009 Systematising knowledge management in projects International Journal of Managing Projects in Business, Vol. 2 No. 4, 2009, pp. 561-576KM cases and applications de Moor and Smits (2002) Aldo de Moor and Martin Smits 2002 Key Performance Indicators for Knowledge Management in a Community of Practice www.telin.nlKM cases and applications Demarest (1997) Marc Demarest 1997 Cities of Text: Some Notes On Some Notes on Intranets, Knowledge Management And Urban PlanningKM cases and applications Deng and Yu (2006) Qianwang Deng and Dejie Yu 2006 An Approach To Integrating Knowledge Management Into The Product Development Process Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006KM cases and applications Desouza (2004) Kevin C Desouza 2004 Book Review - Managing Software Engineering Knowledge - A. 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Smith 2001 Linking e-business and operating processes: The role of knowledge management IBM Systems Journal, Vol. 40, No. 4, 2001KM cases and applications Faulconbridge (2005) James R Faulconbridge 2005 Local-global geographies of tacit knowledge production in London and New York’s advertising and law professional service firms A Doctoral thesis submitted in partial fulfilment of the requirements for the award of Doctor of Philosophy of Loughborough University, February 2005KM cases and applications Filius et al (2000) Renee Filius, Jan A de Jong andErik C. Roelofs 2000 Knowledge Management in the HRD office: a comparison of three cases Journal of Workplace Learning, Vol. 12 No. 7, 2000 pp 286-295KM cases and applications Firestone (2002) Joseph M. Firestone 2002 Portal Progress and Knowledge Management March 20, 2002, Executive Information SystemsKM cases and applications Fong and Choi (2009) Patrick S.W. Fong and Sonia K.Y. Choi 2009 The processes of knowledge management in professional services firms in the construction industry: a critical assessment of both theory and practice Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 110-126KM cases and applications Gao et al (2009) Shijia Gao, Dongming Xu, Huaiqing Wang and Peter Green 2009 Knowledge-based anti-money laundering: a software agent bank application Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 63-75KM cases and applications Gayton (2008) Cynthia M. 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Pawar, Michelle Caveney, Michael Wunram A conceptual model for analyzing the intra & inter-organizational knowledge interactions specific to the NPI process Gupta, A.; Belecheanu, R.; Caveney, M.; Pawar, K.; Wunram, M., 2002, "A Conceptual Model for Capturing the Intra and Inter-organizational Knowledge Interactions Specific to the NPI Process", in the proceedings of the International Conference on Challenges and Achievements in E-Business and E-Work, PrKM cases and applications Gurteen (1998) David Gurteen 1998 Knowledge, Creativity and Innovation Journal of Knowledge Management, Vol. 2 No. 1 September 1998KM cases and applications Hafeez et al (2000) K. 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Schaller 2003 Follow the rainbow: a knowledge management framework for new product introduction Journal of Knowledge Management, Vol. 5 No. 3, 2003, pp. 105-115KM cases and applications Ho (2003) Chih-wei Ho 2003 Tacit Knowledge Management and Pair ProgrammingKM cases and applications Huang (1997) Kuan-Tsae Huang 1997 Capitalizing Collective Knowledge for Winning, Execution and Teamwork Journal of Knowledge Management, Vol. 1 No. 2 December 1997KM cases and applications Huang et al (2008) Chung-Ming Huang, Han-Chao Chang and Steven Henderson 2008 Knowledge Transfer Barriers Between Research and Development and Marketing Groups Within Taiwanese Small- and Medium-Sized Enterprise High-Technology New Product Development TeamsHuman Factors and Ergonomics in Manufacturing, Vol. 18 (6) 621-657 (2008)KM cases and applications Hurley and Green (2005) Tracy A. Hurley, Carolyn W. Green 2005 Knowledge Management And The Nonprofit Industry: A Within And Between Approach Journal of Knowledge Management Practice, January 2005KM cases and applications Hussain and Raza (2004) Fehmida Hussain and S. Ali Raza 2004 A Knowledge Management Framework to Operationalize Experiential Knowledge: Mapping Tacit Medical Knowledge with Explicit Practice Guidelines Fehmida Hussain and S. Ali Raza (2004) A Knowledge Management Framework to Operationalize Experiential Knowledge: Mapping Tacit Medical Knowledge with Explicit Practice Guidelines, National Conference on Emerging Technologies 2004, National University of Sciences and Technology, Rawalpindi, Pakistan, December 18-19KM cases and applications IDC (2002) IDC 2002 Knowledge Management eINFORM, Vol. 3, Issue 8KM cases and applications IRC (2002) IRC International Water and Sanitation Centre 2002 IRC Knowledge Management ProfileKM cases and applications Ivory et al (2006) Chris J. Ivory, Neil Alderman, Alfred T. 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KANE and Gillian RAGSDELL 2003 How Might Models of Innovation Inform the Management of Knowledge 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainKM cases and applications Karsten and Illa (2005) Luchien Karsten and Honorine Illa 2005 Ubuntu as a key African management concept: contextual background and practical insights for knowledge application Journal of Managerial Psychology, Vol. 20 No. 7, 2005, pp. 607-620KM cases and applications Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. 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Koskinen 2010 Recursive view of the project-based companies’ knowledge production Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 258-268KM cases and applications Kot (2009) Elzbieta Maria Kot 2009 How to Conduct the Audit of Intellectual Capital in Polish Tourism Business? Kot, E. M. "How to Conduct the Audit of Intellectual Capital in Polish Tourism Business?" 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Ribiere 2008 KM in a fast-growing global IT company: a case study VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, pp. 254-266KM cases and applications Lakin (2001) Steve Lakin 2001 BT's approach to ideas management Knowledge Management ReviewKM cases and applications Lambe (2002) Patrick Lambe 2002 Ignorance Management: The Lessons of Small Enterprises for Knowledge Management Journal of Information and Knowledge Management April 2002KM cases and applications Laroche et al (2003) Michel Laroche, John Molson, Jasmin Bergeron and Christine Goutaland How intangibility affects perceived risk: the moderating role of knowledge and involvement Journal of Services Marketing, Vol. 17, No. 2, pp. 122-140KM cases and applications Lau et al (2005) H.C.W. Lau, A. Ning, K.F. Pun, K.S. Chin and W.H. Ip 2005 A knowledge-based system to support procurement decision Lau, H.C.W., Ning, A. and Ip, W.H. (2005), "A knowledge-based system to support procurement decision", Journal Of Knowledge Management, Vol. 9 No. 1, 2005, pp. 87-100KM cases and applications Lee (2005) Laurence Lock Lee 2005 Balancing business process with business practice for organizational advantage Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 29-41KM cases and applications Lerro and Schiuma (2009) Antonio Lerro and Giovanni Schiuma 2009 Knowledge-based dynamics of regional development: the case of Basilicata region Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 287-300KM cases and applications Levinson (2005) MERIDITH LEVINSON 2005 From Tapes To Bits: Digital Asset Management CIO Magazine, June 15, 2005, http://www.cio.com/archive/061505/wgbh2.htmlKM cases and applications Lim and Klobas (2000) David Lim and Jane Klobas 2000 Knowledge management in small enterprises The Electronic Library, Vol. 18, No. 6, 2000, pp. 420-432KM cases and applications Lin and Wang (2008) Janet Mei-Chuen Lin and Pei-Yu Wang 2008 A knowledge management system for Chinese language arts teachers British Journal of Educational Technology Vol. 39 No. 5, 2008 935-943KM cases and applications Lotus Corp (1998) Lotus Corp 1998 Lotus, IBM, and Knowledge Management A Lotus Development Corporation Strategic White Paper, January 1998KM cases and applications Luban and Hincu (2009) Florica LUBAN and Daniela HÎNCU 2009 Interdependency Between Simulation Model Development And Knowledge Management Theoretical and Empirical Researches in Urban Management, No. 1 (10), 2009KM cases and applications Mahesh and Suresh (2009) Kavi Mahesh and J.K. Suresh 2009 Knowledge criteria for organization design Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 41-51,KM cases and applications Mahmoodzadeh et al (2009) E. Mahmoodzadeh, Sh. Jalalinia, F. Nekui Yazdi 2009 A business process outsourcing framework based on business process management and knowledge management Business Process Management Journal, Vol. 15 No. 6, 2009, pp. 845-864KM cases and applications Maret and Calmet (2005) Pierre MARET and Jacques CALMET 2005 Corporate Knowledge in Cyberworlds IEICE Transactions on Information and Systems, Vol.E88-D, No.5 MAY 2005KM cases and applications Martin and Matlay (2003) Lynn M. Martin and Harry Matlay 2003 Innovative use of the Internet in established small firms: the impact of knowledge management and organisational learning in accessing new opportunities Qualitative Market Research: An International Journal, Vol. 6, No. 1, 2003, pp. 18-26KM cases and applications Martin et al (2005) Valerie A. Martin, Tally Hatzakis, Mark Lycett and Robert Macredie 2005 Cultivating knowledge sharing through the relationship management maturity model The Learning Organization, Vol. 12 No. 4, 2005, pp. 340-354KM cases and applications Massingham (2010) Peter Massingham 2010 Knowledge risk management: a framework Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 464-485KM cases and applications Maswera et al (2006) Tonderai Maswera, Ray Dawson and Janet Edwards 2006 Assessing the Levels of Knowledge Transfer within e-Commerce Websites of Tourist Organisations in Africa Maswera, T, Dawson, R and Edwards, J (2006) "Assessing the Levels of Knowledge Transfer within e-Commerce Websites of Tourist Organisations in Africa" The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 59-66, available online at www.ejkm.comKM cases and applications Mayrhofer et al (2005) David Mayrhofer, Peter Heilmeier, Ravi Nirankari, Andrea Back 2005 Knowledge Management in Challenging Settings - A Case of Military Aircraft Proceedings of I-KNOW ’05, Graz, Austria, June 29 - July 1, 2005KM cases and applications McGriff (2001) McGriff 2001 ISD Knowledge Base / Foundations of Instructional Systems DesignKM cases and applications Meixell et al (2002) Meixell MJ, Shaw NC, Tuggle FD 2002 The Use Of Knowledge Management Methodologies To Improve The Practice Of Supply Chain Management Meixell MJ, Shaw NC, Tuggle FD (2002) The Use Of Knowledge Management Methodologies To Improve The Practice Of Supply Chain Management : The Case Of The Bullwhip Effect. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 974-983, Gdansk, PolandKM cases and applications Meriluoto (2003) Jouni Meriluoto 2003 Knowledge Management and Information Systems - Finding a Sociotechnical Golden Mean ROCKET Workshop in ICE 2003KM cases and applications Michailova and Nielsen (2006) Snejina Michailova and Bo Bernhard Nielsen 2006 MNCs and knowledge management: a typology and key features Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 44-54KM cases and applications Microsoft (1999) Microsoft 1999 Practicing Knowledge ManagementKM cases and applications Microsoft (2000) Microsoft Solutions 2000 The Microsoft Knowledge Management StrategyKM cases and applications Misch and Tobin (2006) A Misch & PKJ Tobin 2006 Knowledge Management And Cognitive Theory: An African Case Study Acta Commercii 2006 Page 133KM cases and applications Mitchell (2002) Bill Mitchell 2002 In my view KnowledgeBoardKM cases and applications Moore (2003) Andy Moore 2003 For the Record Special Supplement to KMWorld June 2003KM cases and applications More et al (2009) Elizabeth More, Shane Carroll and Kay Foss 2009 Knowledge management and the performing arts industry: The case of Australia’s SCOPE initiative Asia-Pacific Journal of Business Administration, Vol. 1 No. 1, 2009, pp. 40-53KM cases and applications Morey (2001) David Morey 2001 High speed knowledge management: integrating operations theory and knowledge management for rapid results Journal of Knowledge Management, Vol. 5 No. 4, 2001, pp. 322-328KM cases and applications Moslehi et al (2006) Adel Moslehi, Ali Mohaghar, Kambiz Badie and Caro Lucas 2006 Introducing a Toolbox for IC Measurement in the Iran Insurance Industry Moslehi A, Mohaghar1A, Badie K and Lucas C (2006) "Introducing a Toolbox for IC Measurement in the Iran Insurance Industry" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 169 - 180, available online at www.ejkm.comKM cases and applications Naylor et al (2001) J.B. 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Naim 2001 Knowledge-based system for estimating steel plant performance International Journal of Operations & Production Management, Vol. 21 No. 7, 2001, pp. 1000-1019KM cases and applications Newman (2000) Brian Newman 2000 Knowledge Management for Project Managers: Applying Transformational Knowledge Management to improve project performance KM Forum, 2000KM cases and applications Newman et al (2005) Victor Newman, Hideo Yamazaki, Bob Andrew, Fred Vail, Dina Mehta, Madanmohan Rao, Jo Singel, Nirmala Palaniappan, Steven Dahlberg, Greg Timbrell and Geoffrey Sheean 2005 Knowledge Power, Building Brand Communities, The Risk of Ignorance, Learning at the Edge, Social Tools, Change is Inevitable, The Tsunami Lessons, The Right Environment, Organisational DystoniaGlobal Knowledge Review, May 2005 - GurteenKM cases and applications Nicolini et al (2008) Davide Nicolini, John Powell, Paul Conville and Laura Martinez-Solano 2008 Managing knowledge in the healthcare sector - A review International Journal of Management Reviews, Vol. 10, Issue 3, pp. 245-263KM cases and applications Nowack et al (2009) Linda Nowack, Thomas Maul, Werner Kraus and Walter Hansch 2009 Knowledge management supporting education and research at a university cleanroom Knowledge Management Research & Practice (2009) 7, 100-112KM cases and applications O'Connor et al (2003) Robert O'Connor, K.C. Desouza, and E. Lank. 2003 Colgate-Palmolive database captures cultural awareness: Expatriate knowledge put to good use Human Resource Management International Digest, Vol. 11, No. 6, 2003 pp. 19-22KM cases and applications OECD (2002) OECD 2002 Survey On Knowledge Management PracticesKM cases and applications Olla and Holm (2006) Phillip Olla and Jeanne Holm 2006 Guest editorial: The role of knowledge management in the space industry: important or superfluous? Journal of Knowledge Management, Vol. 10 No. 2, 2006, pp. 3-7KM cases and applications Orange et al (2004) Graham Orange, Alan Burke, Jon Boam 2004 Organisational Learning in the UK Construction Industry: A Knowledge Management ApproachKM cases and applications Papoutsakis (2009) Haris Papoutsakis 2009 Entrepreneurial Businesses In The Past- And Post-Millennial Knowledge Management Eras: A Comparative Study Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM cases and applications Park and Kim (2005) Yongtae Park and Seonwoo Kim 2005 Linkage between knowledge management and R&D management Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 34-44KM cases and applications Parker (2005) Kevin R. Parker, Philip S. Nitse and Kay A. Flowers 2005 Libraries as knowledge management centers Library Management, Vol. 26 No. 4/5, 2005, pp. 176-189KM cases and applications Pathirage et al (2007) Chaminda P. Pathirage, Dilanthi G. Amaratunga and Richard P. Haigh 2007 Tacit knowledge and organisational performance: construction industry perspective Chaminda P. Pathirage, Dilanthi G. Amaratunga and Richard P. Haigh, () Tacit knowledge and organisational performance: construction industry perspective, Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 115-126

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KM cases and applications Pathirage et al (2008) Chaminda Pathirage, Richard Haigh, Dilanthi Amaratunga and David Baldry 2008 Knowledge management practices in facilities organisations: a case study Journal of Facilities Management, Vol. 6 No. 1, 2008, pp. 5-22KM cases and applications Paulin (2006) Dan Paulin 2006 The Effects on Knowledge Creation and Transfer in Production Process Verification due to Virtual Prototypes Paulin D (2006) "The Effects on Knowledge Creation and Transfer in Production Process Verification due to Virtual Prototypes" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 181 - 188, available online at www.ejkm.comKM cases and applications Peltier and Meingan (2002) Noëlle PELTIER and Denis MEINGAN 2002 KM The Bouygues Telecom Way KnowledgeBoard 24th January 2002KM cases and applications Perrin et al (2007) Alexandre Perrin, Nicolas Rolland and Tracy Stanley 2007 Achieving best practices transfer across countries Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 156-166KM cases and applications Philip and Martin (2009) Wayne R. Philp and Christopher P. Martin 2009 A philosophical approach to time in military knowledge management Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 171-183KM cases and applications Pilichowski (2001) Elsa Pilichowski 2001 Knowledge Management: Learning-By-Comparing Experiences From Private Firms And Public Organisations Summary Record of the High Level Forum held in Copenhagen, 8-9 February 2001KM cases and applications Pillania (2008) Rajesh K. Pillania 2008 Information Technology Strategy for Knowledge Management in Indian Automotive Components SMEs Knowledge and Process Management, Vol. 15 No. 3 pp 203-210 (2008)KM cases and applications Plessis (2007) Marina du Plessis 2007 The role of knowledge management in innovation Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 20-29KM cases and applications Powell (2000) Melissa Powell 2000 IDC forecasts the KM software market to reach $5.4 billion worldwide by 2004 BMI-TECHKNOWLEDGE, 9 October 2000KM cases and applications Preuss and Cordoba-Pachon (2009) Lutz Preuss and Jose-Rodrigo Co´rdoba-Pachon 2009 A knowledge management perspective of corporate social responsibility Corporate Governance, Vol. 9 No. 4, 2009, pp. 517-527KM cases and applications Price (1999) Price, R. K. 1999 Knowledge Management For The Water Sector IAHR Congress Proceedings:Theme A: Development, Planning and Management of Surface and Ground Water Resources, BeijingKM cases and applications Prieto et al (2009) Isabel M. Prieto, Elena Revilla and Beatriz Rodri´guez-Prado 2009 Managing the knowledge paradox in product development Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 157-170KM cases and applications Rabelo (2004) Luis Rabelo 2004 Analysis Of Knowledge Management Initiatives: A Perspective From Two Companies Journal of Knowledge Management Practice, August 2004KM cases and applications Rao (Ed) (2004) Madanmohan Rao (Ed) 2004 Book Review : Leading with Knowledge: Knowledge Management Practices in Global Infotech Companies Knowledge Management Research & Practice (2004) 2, 133-134KM cases and applications Ray et al (2001) Tim Ray, Steve Little and Paul Quintas 2001 Collective Tacit Knowledge, Situated Learning and the Calm of Constant Creation: Lessons from Japan?KM cases and applications Regev et al (2006) Sary Regev, Avraham Shtub and Yakov Ben-Haim 2006 Managing Project Risks As Knowledge Gaps Project Management Journal, 2006, vol. 37, issue 5, pp.17-25KM cases and applications Richardson (2001) Don Richardson 2001 The Practical Reality of Knowledge Management within Development Initiatives Prepared for the International Fund for Agricultural Development’s Electronic Networking for Rural Asia/Pacific Projects (ENRAP) 2nd Comprehensive Workshop, Singapore, February 6-9, 2001KM cases and applications Robertson (2002) James Robertson 2002 Knowledge management for call centresKM cases and applications Robertson and Hammersley (2000) Maxine Robertson and Geraldine O'Malley Hammersley 2000 Knowledge management practices within a knowledge-intensive firm: the significance of the people management dimension Journal of European Industrial Training, 24/2/3/4 [2000] 241-253KM cases and applications Rodriguez and Edwards (2010) Eduardo Rodriguez and John Edwards 2010 People, Technology, Processes and Risk Knowledge Sharing Rodriguez, E and Edwards, J. (2010) "People, Technology, Processes and Risk Knowledge Sharing" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.139 - 150, available online at www.ejkm comKM cases and applications Roknuzzaman and Umemoto (2009) Md Roknuzzaman and Katsuhiro Umemoto 2009 How library practitioners view knowledge management in libraries - A qualitative study Library Management, Vol. 30 No. 8/9, 2009, pp. 643-656KM cases and applications Roy and Therin (2008) Marie-Josée Roy and François Thérin 2008 Knowledge Acquisition and Environmental Commitment in SMEs Corporate Social Responsibility and Environmental Management, 15, 249-259 (2008)KM cases and applications Rydberg-Cox et al (2000) Jeffrey A. Rydberg-Cox, Robert F. Chavez, David A. Smith, Anne Mahoney, Gregory R. Crane 2001 Knowledge Management in the Perseus Digital Library Article Title: "Knowledge Management in the Perseus Digital Library" Author: Jeffrey A. Rydberg-Cox, Robert F. Chavez, David A. Smith, Anne Mahoney, Gregory R. 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Voelpel and Zheng Han 2005 Managing knowledge sharing in China: the case of Siemens ShareNet Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 51-63KM culture and knowledge culture Walczak (2008) Steven Walczak 2008 Knowledge management and organizational learning The Learning Organization, Vol. 15 No. 6, 2008, pp. 486-494KM culture and knowledge culture Wei et al (2008) Jiacheng Wei, Michael Stankosky, Frank Calabrese and Liu Lu 2008 A framework for studying the impact of national culture on knowledge sharing motivation in virtual teams VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 221-231KM culture and knowledge culture Wilkesmann (2009) Uwe Wilkesmann, Heike Fischer and Maximiliane Wilkesmann 2009 Cultural characteristics of knowledge transfer Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 464-477KM culture and knowledge culture Zhu (2004) Zhichang Zhu 2004 Knowledge management: towards a universal concept or cross-cultural contexts? Zhu, Z. (2004) "Knowledge management: towards a universal concept or cross-cultural contexts?", Knowledge Management Research & Practice, 2, 67-79KM history KM Challenge 2004KM history Baskerville and Dulipovici (2006) Richard Baskerville and Alina Dulipovici 2006 The theoretical foundations of knowledge management Knowledge Management Research & Practice (2006) 4, p.83-105KM history Chauvel and Despres (2002) Daniele Chauvel and Charles Despres 2002 A review of survey research in knowledge management: 1997-2001 Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 207-223KM history Clark (2004) Clark 2004 Knowledge History GraphKM history Collins (1997) David Collins 1997 Knowledge work or working knowledge? Ambiguity and confusion in the analysis of the 'knowledge age' Employee Relations, Vol. 19 No. 1, 1997, pp. 38-50KM history Crompton (2003) Helen Crompton 2003 Knowledge Production and Management in the 21st Century Manchester Metropolitan University Business School, http://www.ribm.mmu.ac.uk/wps/papers/03-02.pdfKM history Demarest (1995) Marc Demarest 1999 The Firm And The Guild: A Perspective On The Future Of Knowledge Work And Information Technology http://www.hevanet.com/demarest/marc/[DOCNAME].htmlKM history Desouza (2006) Kevin C. Desouza 2006 The frontiers of knowledge management VINE: The journal of information and knowledge management systems, Vol.: 36 Number: 3 pp: 284-288KM history Despres and Chauvel (1999) Charles Despres and Daniele Chauvel 1999 Knowledge management(s) Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 110-120KM history Ekbia and Kling (2003) Hamid R. Ekbia and Rob Kling 2003 Power in Knowledge Management in Late Modern Times Academy of Management Conf.KM history Ma and Yu (2010) Zhenzhong Ma and Kuo-Hsun Yu 2010 Research paradigms of contemporary knowledge management studies: 1998-2007 Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 175-189KM history Matthews (1998) Peter Matthews 1998 What Lies Beyond Knowledge Management: Wisdom Creation and Versatility Journal of Knowledge Management, Vol. 1 No. 3 March 1998KM history McElroy (2002) Mark W. McElroy 2002 Corporate Epistemology And The New Knowledge Management December 8, 2002, At the Managing The Complex: IV Conference, Institute for the Study of Coherence and Emergence, Fort Myers, FLKM history Nordin et al (2009) M. Nordin, David J. Pauleen and G.E. Gorman 2009 Investigating KM antecedents: KM in the criminal justice system Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 4-2KM history Papoutsakis (2009) Haris Papoutsakis 2009 Entrepreneurial Businesses In The Past- And Post-Millennial Knowledge Management Eras: A Comparative Study Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM history Sieloff (1999) Charles G. Sieloff 1999 If only HP knew what HP knows: the roots of knowledge management at Hewlett-Packard Journal of Knowledge Management, Vol. 3 · No. 1 · 1999 · pp. 47-53KM history Skyrme (2003) David J. Skyrme 2003 Knowledge Management: making sense of an oxymoronKM history Snowden (2002) Dave Snowden 2002 Complex acts of knowing: Context, Narrative and Content: The Third Generation of Knowledge Management Snowden, D 2002, 'Complex Acts of Knowing - Paradox and Descriptive Self Awareness', Journal of Knowledge Management , Special Issue, July 2002KM history Tochtermann (2005) Klaus Tochtermann 2005 New Trends in Knowledge Management Journal of Universal Knowledge Management, vol. 0, no. 1 (2005), 1-3KM history Tran (2008) Lan Anh Tran 2008 Book Review : Current Issues in Knowledge ManagementKM history Wagner (1998) Gerd Wagner 1998 Foundations of Knowledge Systems with Applications to Databases and Agents Kluwer Academic Publishers, Boston/Dordrecht/LondonKM history Wharton (1999) Knowledge @ Wharton 1999 The Knowledge Edge Http://knowledge.wharton.upenn.edu/ Published: June 23, 1999KM history Wiig (1999) Karl M. Wiig 1999 Knowledge Management: An Emerging Discipline Rooted in a Long HistoryKM history Wiig (1999) Karl M. Wiig 1999 What future knowledge management users may expect Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 155-165KM implementation 2002 Managing human resources toward achieving knowledge management Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 457-468KM implementation 2004 European Guide to Good Practice in Knowledge Management CEN/ISSS Knowledge Management WorkshopKM implementation World Bank Knowledge Sharing in the World BankKM implementation Sue Halbwirth, Maureen Henninger and Jan Houghton Knowledge literacy: The new literacy: a human dimension of knowledge management Standards Australia Knowedge ManagementKM implementation How the World Bank launched a knowledge management program 4KM implementation Artificial Life - Craig Reynolds BoydsKM implementation How the World Bank launched a knowledge management program 3KM implementation How the World Bank launched a knowledge management program 1

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KM implementation How the World Bank launched a knowledge management program 2KM implementation Abdullah et al (2005) Rusli Abdullah, Mohd Hasan Selamat, Shamsul Sahibudin, Rose Alinda Alias 2005 A Framework For Knowledge Management System Implementation In Collaborative Environment For Higher Learning Institution Journal of Knowledge Management Practice, March 2005KM implementation Akhavan and Jafari (2006) Peyman Akhavan and Mostafa Jafari 2006 Critical issues for knowledge management implementation at a national level VINE: The journal of information and knowledge management systems, Vol. 36 No. 1, 2006, pp. 52-66KM implementation Akhavan and Jafari (2006) Akhavan and Jafari 2006 Critical issues for knowledge management implementation at a national level VINE: The journal of information and knowledge management systems, Vol. 36 No. 1, 2006, pp. 52-66KM implementation Akhavan et al (2005) Peyman Akhavan , Mostafa Jafari, Mohammad Fathian 2005 Exploring Failure-Factors Of Implementing Knowledge Management Systems In Organizations Journal of Knowledge Management Practice, May 2005KM implementation Alamán et al (2002) Xavier Alamán, Christopher Lueg, Richard McDermott, Jacky Swan and Harry Scarbough, Ronald Maier, Matteo Bonifacio, Paolo Bouquet and Paolo Traverso, Robert P. Biuk-Aghai, Simeon J. Simoff and Ingrid Slembek, Simeon J. Simoff and Robert P. Biuk-Aghai, Volk2002 Various articles on KM topics Upgrade, The European Online Magazine for the IT Professional, http://www.upgrade-cepis.org, Vol. III, No. 1, February 2002KM implementation Albers (2009) James A. Albers 2009 A Practical Approach To Implementing Knowledge Management Albers (2009), A Practical Approach To Implementing Knowledge Management, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM implementation Ali et al (2002) Ali I, Hasan H, Gould E, Linger H 2002 Knowledge management : The cultural context for enabling technology Ali I, Hasan H, Gould E, Linger H (2002) Panel : Knowledge management : The cultural context for enabling technology. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 984-987, Gdansk, PolandKM implementation Allan and Ward (1999) Julie Allan and Victoria Ward 1999 Lessons for liberating knowledge Allan, J., and Ward, V. (1999). Lessons for liberating knowledge. In S. Rock (Ed.), Liberating knowledge (pp. 88-96). London: IBM/CBIKM implementation Allio (2006) Michael Allio 2006 Metrics that Matter: seven guidelines for better performance management Handbook of Business Strategy, 2006, pp 255-263KM implementation Allix (2003) Nicholas M. Allix 2003 Epistemology And Knowledge Management Concepts And Practices Journal of Knowledge Management Practice, April 2003KM implementation Alpar and Kalmring (2001) Alpar P, Kalmring D 2001 Inter-organisational knowledge management with internet applications Alpar P, Kalmring D (2001) Inter-organisational knowledge management with internet applications. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 730-742, Moderna organizacjia, Bled, SloveniaKM implementation Apostolou and Mentzas (2003) Dimitris Apostolou and Gregoris Mentzas 2003 Experiences from knowledge management implementations in companies of the software sector Dimitris Apostolou and Gregoris Mentzas, Experiences from knowledge management implementations in companies of the software sector, Business Process Management Journal, Vol. 9 No. 3, 2003, pp. 354-381KM implementation Aramburu and Sa´enz (2007) Nekane Aramburu and Josune Saenz 2007 Promoting people-focused knowledge management: the case of IDOM Aramburu, N. and Sáenz, J. (2007), "Promoting people-focused knowledge management: the case of IDOM", Journal of Knowledge Management, Vol. 11 No. 4, pp. 72-81KM implementation Arnaert and Delesie (2005) Antonia Arnaert and Lucas Delesie 2005 Information visualisation: a holistic tool to discover knowledge. Case study - what video-telephone care? What elderly? Knowledge Management Research & Practice (2005) 3, 3-9KM implementation Arora (2002) Ravi Arora 2002 Implementing KM - a balanced score card approach Arora, R. (2002), "Implementing KM - a balanced score card approach", Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 240-249KM implementation Assiri et al (2006) Ali Assiri, Mohammed Zairi and Riyad Eid 2006 How to profit from the balanced scorecard: An implementation roadmap Industrial Management & Data Systems Vol. 106 No. 7, 2006, pp. 937-952KM implementation Auditore (2002) Peter Auditore 2002 Enabling Knowledge Management In Today’s Knowledge Economy Special Supplement to KMWorld January 2002KM implementation Bailey and Clarke (2000) Catherine Bailey and Martin Clarke 2000 How do managers use knowledge about knowledge management? Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 235-243KM implementation Bansler and Havn (2002) Bansler JP, Havn EC 2002 Exploring The Role Of Network Effects In It Implementation : The Case Of Knowledge Management Systems Bansler JP, Havn EC (2002) Exploring The Role Of Network Effects In It Implementation : The Case Of Knowledge Management Systems. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 817-829, Gdansk, PolandKM implementation Basden and Burke (2004) A. Basden and M.E. Burke 2004 Towards a philosophical understanding of documentation: a Dooyeweerdian framework Basden, A. and Burke, M.E. (2004), "Towards a philosophical understanding of documentation: a Dooyeweerdian framework", Journal of Documentation, Vol. 60 No. 4, 2004, pp. 352-370KM implementation Beckett (2000) Alan J. Beckett, Charles E.R. Wainwright and David Bance 2000 Knowledge management: strategy or software? Beckett, A.J., Wainwright, C.E.R. and Bance, D. (2000), "Knowledge management: strategy or software?", Management Decision, 38/9 [2000] pp 601-606KM implementation Beckett (2004) Ronald C. Beckett 2004 Stimulating and evolving knowledge oriented improvement processes in a business enterprise Journal of Manufacturing Technology Management, Vol. 15 · No. 4 · 2004 · pp. 325-334KM implementation Bhardwaj and Monin (2006) Meeta Bhardwaj and John Monin 2006 Tacit to explicit: an interplay shaping organization knowledge Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 72-85KM implementation Bond (2002) Bond.org 2002 Knowledge Management BOND, Regent’s Wharf, 8 All Saints Street, LondonKM implementation Bornemann and Sammer (2003) Manfred Bornemann and Martin Sammer 2003 Assessment methodology to prioritise knowledge management related activities to support organisational excellence Measuring Business Excellence, Vol. 7 No. 2, 2003, pp. 21-28KM implementation Bourke et al (n.d.) Scott Bourke, Dr Neil Bechervaise, Michael Shephard Creating a knowledge organisation through transformation: The critical role of communication Standards Australia Knowedge Management, knowledge.standards.com.auKM implementation Burley and Pandit (2008) Diana L. Burley and Gayatri Pandit 2008 Lesson learned: organizational realities influence KMS implementation VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 476-489KM implementation Cantner et al (2009) Uwe Cantner, Kristin Joel and Tobias Schmidt 2009 The use of knowledge management by German innovators Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 187-203KM implementation Cavaleri (2004) Steven A. Cavaleri 2004 Principles for designing pragmatic knowledge management systems Cavalieri, S.A. (2004), "Principles for designing pragmatic knowledge management systems", The Learning Organization, Vol. 11 No. 4-5, pp. 312-321KM implementation CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 1: Knowledge Management Framework CEN 2004KM implementation CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 2: Organizational Culture CEN 2004KM implementation CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 3: SME Implementation CEN 2004KM implementation Chase (1997) Rory L. Chase 1997 The Knowledge-Based Organization: An International Survey Journal of Knowledge Management, Vol. 1 No. 1 September 1997KM implementation Chong and Chong (2009) Chin Wei Chong and Siong Choy Chong 2009 Knowledge management process effectiveness: measurement of preliminary knowledge management implementation Knowledge Management Research & Practice (2009) 7, 142-151KM implementation Davenport (1998) Thomas H. Davenport 1998 Some Principles of Knowledge ManagementKM implementation Dayan and Evans (2006) Rony Dayan and Stephen Evans 2006 KM your way to CMMI Dayan, R. and Evans, S. (2006), "KM your way to CMMI", Journal Of Knowledge Management, Vol. 10 No. 1, 2006, pp. 69-80KM implementation Desouza and Awazu (2006) Kevin C. Desouza and Yukika Awazu 2006 Knowledge management at SMEs: five peculiarities Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 32-43KM implementation Diakoulakis (2004) Ioannis E Diakoulakis, Nikolaos B Georgopoulos, Dimitri E Koulouriotis and Dimitrios M Emiris 2004 Towards a holistic knowledge management model Diakoulakis, I.E., Georgopoulos, N.B., Koulouriotis, D.E. and Emiris, D.M. (2004) "Towards a holistic knowledge management model", Journal of Knowledge Management, Vol. 8, No. 1, 2004, pp32-46KM implementation Dufour and Steane (2007) Yvon Dufour and Peter Steane 2007 Implementing knowledge management: a more robust model Journal Of Knowledge Management, Vol. 11 No. 6, 2007, pp. 68-80KM implementation Easterby-Smith and Prieto (2008) Mark Easterby-Smith and Isabel M. Prieto 2008 Dynamic Capabilities and Knowledge Management: an Integrative Role for Learning? British Journal of Management, Vol. 19, 235-249 (2008)KM implementation eKnowledgeCenter (2001) 2001 KM Method TAXONOMYKM implementation Ergazakis et al (2005) Konstantinos Ergazakis, Konstantinos Karnezis, Konstantinos Metaxiotis and Ioannis Psarras 2005 Knowledge Management In Enterprises: A Research Agenda Intelligent Systems in Accounting Finance and Management, Vol. 13, pp. 17-26 (2005)KM implementation Ferneley and Light (2002) Ferneley E, Light B 2002 Knowledge management systems : The role of 'encouragement' Ferneley E, Light B (2002) Knowledge management systems : The role of 'encouragement'. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 884-893, Gdansk, PolandKM implementation Finestone and Snyman (2005) Nicozaan Finestone and Retha Snyman 2005 Corporate South Africa: making multicultural knowledge sharing work Finestone, N. and Snyman, R. (2005), "Corporate South Africa: making multicultural knowledge sharing work", Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 128-141KM implementation Freedman (2003) Mike Freedman 2003 The Genius is in the implementation Journal of Business Strategy, March/April 2003, pp.26-31KM implementation Frid (2000) Randy Frid 2000 A commom KM Framework for the Government of CanadaKM implementation Friedman (2000) Mark H. Friedman 2000 Barrier Bashing: Successful knowledge management initiatives rely heavily on a balance between people and technology IntelligentKM, Monday, 26-Jun-00KM implementation Furlong and Johnson (2003) GP Furlong and L Johnson 2003 Community of practice and metacapabilities Knowledge Management Research & Practice (2003) 1, 102-112KM implementation Gallivan et al (2003) Michael J. Gallivan, Jim Eynon and Arun Rai 2003 The challenge of knowledge management systems: Analyzing the dynamic processes underlying performance improvement initiatives Information Technology & People, Vol. 16 No. 3, 2003, pp. 326-352,KM implementation Geisler (2006) Eliezer Geisler 2006 A Taxonomy and Proposed Codification of Knowledge and Knowledge Systems in Organizations Knowledge and Process Management, Vol. 13 No. 4 pp 285-296 (2006)KM implementation Gibbons (2000) Michael GIBBONS 2000 How can firms and organisations use Mode1/Mode 2 knowledge production in knowledge management? Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM implementation Gillingham and Roberts (2006) Helen Gillingham, Bob Roberts 2006 Implementing Knowledge Management: A Practical Approach Journal of Knowledge Management Practice, Vol. 7, No. 1, March 2006KM implementation Gooijer (2000) Jinette de Gooijer 2000 Designing a knowledge management performance framework Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 303-310KM implementation Graman and Magazine (2006) Gregory A. Graman and Michael J. Magazine 2006 Implementation issues influencing the decision to adopt postponement International Journal of Operations & Production Management, Vol. 26 No. 10, 2006, pp. 1068-1083KM implementation Gray (2001) Peter H Gray 2001 The impact of knowledge repositories on power and control in the workplace Information Technology and People, Vol. 14, No. 4, 2001, pp 368-384KM implementation Hislop (2003) Donald Hislop 2003 Linking human resource management and knowledge management via commitment - A review and research agenda Employee Relations Vol. 25 No. 2, 2003, pp. 182-202KM implementation Ho (2003) Chih-wei Ho 2003 Tacit Knowledge Management and Pair ProgrammingKM implementation Hollander (1998) Adrienne Hollander 1998 Knowledge Management: A Framework for HR Professionals A Forum Sponsored by Polytechnic University, Society for Human Resource Management Student Chapter KM implementation Hollander (1998) Adrienne Hollander 1998 Knowledge Management: A New Frontier in Human ResourcesKM implementation Holm et al (2006) J. Holm, Phillip Olla, Denis Moura and Manfred Warhaut 2006 Creating architectural approaches to knowledge management: an example from the space industry Journal of Knowledge Management, Vol. 10 No. 2, 2006, pp. 36-51KM implementation Holsapple and Jone (2004) Clyde W. Holsapple and Kiku Jones 2004 Exploring Primary Activities of the Knowledge Chain Knowledge and Process Management, Vol. 11 No. 3 pp 155-174 (2004)KM implementation Hussain et al (2004) Fareed Hussain, Caro Lucas, M.Asif Ali 2004 Managing Knowledge Effectively Journal of Knowledge Management Practice, May 2004KM implementation IDC (2002) IDC 2002 Knowledge Management eINFORM, Vol. 3, Issue 8KM implementation Ivory et al (2006) Chris J. Ivory, Neil Alderman, Alfred T. Thwaites, Ian P. McLoughlin and Roger Vaughan 2006 Working around the Barriers to Creating and Sharing Knowledge in Capital Goods Projects: the Client's Perspective British Journal of ManagementKM implementation Jackson (2005) Paul Jackson 2005 A Reflective Practitioner’s Confessional Account Of Developing A Knowledge Inventory: A Grounded Methodology Journal of Knowledge Management Practice, October 2005KM implementation Jackson (2007) Thomas W. Jackson 2007 Applying autopoiesis to knowledge management in organisations Jackson, T.W. (2007), Applying autopoiesis to knowledge management in organisations, Journal of Knowledge Management, Vol. 11 No. 3, pp. 78-91KM implementation Jacob and Ebrahimpur (2001) Merle Jacob and Golaleh Ebrahimpur 2001 Experience vs expertise Jacob, M. and Ebrahimpur, G. (2001) "Experience vs expertise", Journal of Intellectual Capital, Vol. 2 No. 1, 2001, pp. 74-88KM implementation Jafari et al (2007) Mostafa Jafari, Mehdi N. Fesharaki and Peyman Akhavan 2007 Establishing an integrated KM system in Iran Aerospace Industries Organization Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 127-142KM implementation Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articlesKM implementation King (2002) Douglas King 2002 Knowledge Exchange - Flavours of KM KnowledgeBoard 4th September 2002KM implementation Kock et al (1997) Nereu F. Kock Jr., Robert J. McQueen and James L. Corner 1997 The Nature of Data, Information and Knowledge Exchanges in Business Processes: Implications for Process Improvement and Organisational Learning Kock, N.F., Jr., McQueen, R.J. and Corner, J.L. (1997), The Nature of Data, Information and Knowledge Exchanges in Business Processes: Implications for Process Improvement and Organizational Learning, The Learning Organization, V.4, No.2, pp. 70-80KM implementation Kridan and Goulding (2006) Ahmed Belaid Kridan and Jack Steven Goulding 2006 A case study on knowledge management implementation in the banking sector VINE: The journal of information and knowledge management systems, Vol. 36 No. 2, 2006, pp. 211-222KM implementation Kuscu (2001) Ibrahim Kuscu 2001 An Adaptive Approach to Organisational Knowledge Management Knowledge and Innovation, Vol. 1, No. 2, JANUARY 15, 2001KM implementation Levett and Guenov (2000) Gavin P. Levett and Marin D. Guenov 2000 A methodology for knowledge management implementation Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 258-269KM implementation Lin and Tseng (2005) Chinho Lin and Shu-Mei Tseng 2005 The implementation gaps for the knowledge management system Industrial Management & Data Systems, Vol. 105 No. 2, 2005, pp. 208-222KM implementation Lindgren and Wallström (2000) Lindgren R, Wallström C 2000 Features Missing in Action: Knowledge Management Systems in Practice Lindgren R, Wallström C (2000) Features Missing in Action: Knowledge Management Systems in Practice. In Proceedings of the Eighth European Conference on Information Systems (Hansen HR, Bichler M, Mahrer H eds.), 701-708, ViennaKM implementation Lissack (2001) Michael R. Lissack 2001 Complexity Metaphors and the Management of a Knowledge Based Enterprise : An Exploration of Discovery Submitted in partial fulfillment of the Stage 1 requirements for a Doctorate in Business Administration , Henley Management College KM implementation London and South East Library Services (2001) London & South East Regional Library Services 2001 Knowledge Access 24 (KA24) Project Initiation Document Aug-01KM implementation Loria (2001) Michael Loria 2001 Knowledge Management and Collaboration Special Supplement to KMWorld July/August 2001KM implementation Lyons et al (2008) Karen Lyons, Diana Acsente and Micha van Waesberghe 2008 Integrating knowledge management and quality management to sustain knowledge enabled excellence in performance VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 241-253KM implementation Magnusson and Nilsson (2003) Johan Magnusson and Andreas Nilsson 2003 To Facilitate Or Intervene - A Study Of Knowledge Management Practice In SME Networks Journal of Knowledge Management Practice, February 2003KM implementation Maier and Remus (2003) Ronald Maier and Ulrich Remus 2003 Implementing process-oriented knowledge management strategies Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 62-74KM implementation Malhotra (2005) Yogesh Malhotra 2005 Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 7-28KM implementation Malhotra and Galletta (2003) Yogesh Malhotra and Dennis F Galletta 2003 Role of Commitment and Motivation in Knowledge Management Systems Implementation Proceedings of the 36th Hawaii International Conference on System Sciences - 2003KM implementation Marr and Spender (2004) Bernard Marr and J.C. Spender 2004 Measuring knowledge assets - implications of the knowledge economy for performance measurement Marr, B. and Spender, J.C., (2004) "Measuring knowledge assets - implications of the knowledge economy for performance measurement", Measuring Business Excellence, Vol. 8, No. 1, 2004, p18-27KM implementation McCampbell et al (1999) Atefeh Sadri McCampbell, Linda Moorhead Clare and Scott Howard Gitters 1999 Knowledge management: the new challenge for the 21st century Journal of Knowledge Management, Vol. 3, No. 3, 1999, pp. 172-179KM implementation McElroy (2002) Mark W. McElroy 2002 Corporate Epistemology And The New Knowledge Management December 8, 2002, At the Managing The Complex: IV Conference, Institute for the Study of Coherence and Emergence, Fort Myers, FLKM implementation McWilliam (2003) David McWilliam 2003 How to become a model organisation ITWeb, 6 February 2003KM implementation Mentzas et al (2001) Gregoris Mentzas, Dimitris Apostolou, Ronald Young and Andreas Abecker 2001 Knowledge networking: a holistic solution for leveraging corporate knowledge Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 94-106KM implementation Metaxiotis et al (2005) Kostas Metaxiotis, Kostas Ergazakis and John Psarras 2005 Exploring the world of knowledge management: agreements and disagreements in the academic/practitioner community Library Management, Vol. 9, No. 2, 2005, pp. 6-18KM implementation Microsoft (1999) Microsoft 1999 Practicing Knowledge ManagementKM implementation Millet (2005) Ido Millet 2005 Management by issues: an organizational system for processing problems and opportunities Knowledge Management Research & Practice (2005) 3, 173-182KM implementation Morey (2001) David Morey 2001 High speed knowledge management: integrating operations theory and knowledge management for rapid results Journal of Knowledge Management, Vol. 5 No. 4, 2001, pp. 322-328KM implementation Moteleb and Woodman (2009) Aboubakr A. Moteleb and Mark Woodman 2009 Uncovering a KMSD Approach from Practice Moteleb, A. A. and Woodman, M. "Uncovering a KMSD Approach from Practice." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 123 - 134, available online at www.ejkm.comKM implementation Moussa (2009) Chihab Ben Moussa 2009 Moving Beyond Traditional Knowledge Management: A Demand-Based Approach Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009KM implementation Newman (1997) Victor Newman 1997 Redefining Knowledge Management to Deliver Competitive Advantage Journal of Knowledge Management, Vol. 1 No. 2 December 1997KM implementation Newman (2000) Brian Newman 2000 Knowledge Management for Project Managers: Applying Transformational Knowledge Management to improve project performance KM Forum, 2000KM implementation Newman et al (2005) Victor Newman, Hideo Yamazaki, Bob Andrew, Fred Vail, Dina Mehta, Madanmohan Rao, Jo Singel, Nirmala Palaniappan, Steven Dahlberg, Greg Timbrell and Geoffrey Sheean 2005 Knowledge Power, Building Brand Communities, The Risk of Ignorance, Learning at the Edge, Social Tools, Change is Inevitable, The Tsunami Lessons, The Right Environment, Organisational DystoniaGlobal Knowledge Review, May 2005 - GurteenKM implementation O’Sullivan (2007) Kevin J. O’Sullivan 2007 Creating and executing an internal communications plan for knowledge management systems deployments Journal of Knowledge Management, Vol. 11 No. 2, 2007, pp. 102-108,KM implementation OECD (2002) OECD 2002 Survey On Knowledge Management PracticesKM implementation Park et al (2004) Heejun Park, Vincent Ribiere and William D Schulte 2004 Critical attributes of organisational culture that promote knowledge management technology implementation success Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 106-117KM implementation Pigott et al (2009) J. Patrick Pigott, John Gammack, Diarmuid Pigott and Val Hobbs 2009 Practical application of a knowledge development life cycle - Adaptive experimental management in Box-Ironbark forests of Victoria VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 159-173KM implementation Pilichowski (2001) Elsa Pilichowski 2001 Knowledge Management: Learning-By-Comparing Experiences From Private Firms And Public Organisations Summary Record of the High Level Forum held in Copenhagen, 8-9 February 2001KM implementation Plessis (2007) Marina du Plessis 2007 Knowledge management: what makes complex implementations successful? Marina du Plessis (2007) Knowledge management: what makes complex implementations successful?, Journal of Knowledge Management, Vol. 11, No. 2, 2007, pp. 91-101KM implementation Polterauer and Mayrhofer (1999) Andrea Polterauer and David Mayrhofer 1999 Practical Applications of Knowledge Management: Reference Models for Key Issues ECSCW 99 WorkshopKM implementation Pyoria (2007) Pasi Pyoria 2007 Informal organizational culture: the foundation of knowledge workers’ performance Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 16-30KM implementation Ragsdell (2009) Gillian Ragsdell 2009 Participatory action research: a winning strategy for KM Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 564-576KM implementation Raps (2005) Andreas Raps 2005 Strategy implementation - an insurmountable obstacle Raps, A. (2005), "Strategy implementation - an insurmountable obstacle", Handbook of Business Strategy, pp.141-146KM implementation Remus and Schub (2003) Ulrich Remus and Stephan Schub 2003 A Blueprint for the Implementation of Process-oriented Knowledge Management Knowledge and Process Management, Vol. 10 No. 4 pp 237-253 (2003)KM implementation Richardson (2001) Don Richardson 2001 The Practical Reality of Knowledge Management within Development Initiatives Prepared for the International Fund for Agricultural Development’s Electronic Networking for Rural Asia/Pacific Projects (ENRAP) 2nd Comprehensive Workshop, Singapore, February 6-9, 2001KM implementation Ringle (2000) Bill Ringle 2000 What Every Business Leader Should Know about Knowledge Management CanadaOne MagazineKM implementation Robertson (2002) James Robertson 2002 Benefits of a KM frameworkKM implementation Robertson and Hammersley (2000) Maxine Robertson and Geraldine O'Malley Hammersley 2000 Knowledge management practices within a knowledge-intensive firm: the significance of the people management dimension Journal of European Industrial Training, 24/2/3/4 [2000] 241-253KM implementation Rock (ed) (1998) Editor Stuart Rock 1998 Knowledge management - a real business guideKM implementation Rubenstein-Montano et al (2001) Bonnie Rubenstein-Montano, Jay Liebowitz, Judah Buchwalter, Doug McCaw, Butler Newman and Ken Rebeck 2001 SMARTVision: a knowledge-management methodology Journal of Knowledge Management, Vol. 5, No. 4, 2001, pp. 300-310KM implementation Scholey (2005) Cam Scholey 2005 Strategy maps: a step-by-step guide to measuring, managing and communicating the plan Journal Of Business Strategy, Vol. 26 No. 3, 2005, pp. 12-19KM implementation Selen (2000) Willem Selen 2000 Knowledge management in resource-based competitive environments: a roadmap for building learning organizations Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 346-353KM implementation Shankar and Gupta (2005) Ravi Shankar and Amol Gupta 2005 Towards Framework for Knowledge Management Implementation Knowledge and Process Management, Vol. 12 No. 4 pp 259-277 (2005)KM implementation Shankar et al (2003) Ravi Shankar, MD Singh, Amol Gupta and Rakesh Narain 2003 Strategic planning for knowledge management implementation in engineering firms Work Study, Vol. 52, No. 4, 2003, pp 190-200KM implementation Sharma et al (2006) Rajiv Kumar Sharma, Dinesh Kumar and Pradeep Kumar 2006 Manufacturing excellence through TPM implementation: a practical analysis Industrial Management & Data Systems Vol. 106 No. 2, 2006, pp. 256-280KM implementation Shaw et al (2003) Duncan Shaw, John S. Edwards, Brad Baker and Paul M. Collier 2003 Achieving Closure Through Knowledge Management Strategy Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 197-204KM implementation Shell (2001) 2001 Story-telling in Shell: Managing Knowledge through New Ways of Working Nov-01KM implementation Sin et al (2009) Chong Hai Sin, Gerald Guan Gan Goh, Uchenna Cyril Eze 2009 Knowledge Management Enablers Toward Successful New Product Development: A Case Study In A Semiconductor Manufacturing Firm Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009KM implementation Snowden (1999) Dave Snowden 1999 The Paradox of StoryKM implementation Snowden (2000) Dave Snowden 2000 Story telling - an old skill in a new contextKM implementation Snowden (2000) Dave Snowden 2000 Story circles and heuristic based interventions - Part Three of Basics of Organic Knowledge ManagementKM implementation Spies et al (2005) Marcus Spies, Andrew J. Clayton and Masoud Noormohammadian 2005 Knowledge management in a decentralized global financial services provider: a case study with Allianz Group Knowledge Management Research & Practice (2005) 3, 24-36KM implementation Stenmark (2001) Dick Stenmark 2001 Leveraging Tacit Organisational Knowledge Journal of Management Information Systems, Vol. 17, No. 3, Winter 2000-2001, pp. 9-24KM implementation Stenmark and Lindgren (2004) Dick Stenmark and Rikard Lindgren 2004 Integrating Knowledge Management Systems with Everyday Work: Design Principles Leveraging User Practice Proceedings of the 37th Hawaii International Conference on System Sciences - 2004KM implementation Sterling (2003) John Sterling 2003 What makes a strategy work? Some measures towards successful implementation Strategic Direction, Vol. 19, No. 11, 2003, pp. 4-6 The review is based upon: "Translating strategy into effective implementation: dispelling the myths and highlighting what works", by John SterlingKM implementation Sterling (2003) John Sterling 2003 Translating strategy into effective implementation: dispelling the myths and highlighting what works Sterling, J. (2003), "Translating strategy into effective implementation: dispelling the myths and highlighting what works", Strategy and Leadership, Vol. 31, No. 3, 2003, pp. 27-34KM implementation Sunassee and Sewry (2002) Nakkiran N Sunassee And David A Sewry 2002 A Theoretical Framework for Knowledge Management Implementation Proceedings of SAICSIT 2002, pp. 235 - 245KM implementation Sunassee and Sewry (2003) Nakkiran N Sunassee And David A Sewry 2003 An Investigation of Knowledge Management Implementation Strategies Sunassee, N.N. and Sewry, D.A. (2003), "An Investigation of Knowledge Management Implementation Strategies", Proceedings of SAICSIT 2003, pp 24 - 36KM implementation Suresh (2002) Hemamalini Suresh 2002 Knowledge Management - The Road Ahead For Success PSG Institute of Management, Sep 2002KM implementation Swart and Kinnie (2003) Juani Swart and Nicholas Kinnie 2003 Sharing knowledge in knowledge-intensive firms Human Resource Management Journal, Vol. 13 No. 2, 2003, pp. 60-75KM implementation Tiago et al (2007) Maria Teresa Borges Tiago, Jo~ao Pedro Almeida Couto, Fla´vio Gomes Tiago and Jose´ Anto´nio Cabral Vieira 2007 Knowledge management: An overview of European reality Tiago M.T., Couto, J.P., Tiago, F.G. and Vieira, J.A.C. (2007), Knowledge management: An overview of European reality, Management Research News, Vol. 30 No. 2, pp. 100-114KM implementation Tikhomirova et al (2008) Natalya Tikhomirova, Anatoly Gritsenko and Alexander Pechenkin 2008 University approach to knowledge management VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 16-21KM implementation Tippins (2003) Michael J. Tippins 2003 Implementing knowledge management in academia: teaching the teachers The International Journal of Educational Management 17/7 [2003] 339-345KM implementation van der Spek et al (2002) Rob van der Spek, Josef Hofer-Alfeis and Jan Kingma 2002 The Knowledge Strategy Process in Handbook on Knowledge Management, Holsapple, 2002KM implementation van der Velden (2002) Maja van der Velden 2002 THE END OF DIVERSITY? Knowledge, ICTs and the Development Gateway Paper presented at the Third International Conference on Cultural Attitudes Towards Technology and Communication 2002? in Montreal, CanadaKM implementation van Eck (2004) Hein van Eck 2004 Knowledge sharing on tap Knowledge sharing on tap, Inside Knowledge, posted 10 Jun 2004 in Vol. 7 Issue 9KM implementation Voci (2001) Elaine Voci 2001 Knowledge Management & e-Learning: Tools for Organizational Evolution Elaine VociKM implementation Vrakking (1995) Willem J. Vrakking 1995 The implementation game Journal of Organizational Change Management, Vol. 8 No. 3, 1995, pp. 31-46KM implementation Wang and Ahmed (2005) Catherine L Wang and Pervaiz K Ahmed 2005 The knowledge value chain: a pragmatic knowledge implementation network Handbook of Business Strategy, 2005, pp321-326KM implementation Watson (2000) David WATSON 2000 Managing Knowledge Management: the role of universities Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM implementation Whiffen (2000) Paul Whiffen 2000 Becoming a Knowledge Management (KM) OrganisationKM implementation Wiig (1999) KARL M. WIIG 1999 Comprehensive Knowledge Management Knowledge Research InstituteKM implementation Wong and Aspinwall (2005) Kuan Yew Wong and Elaine Aspinwall 2005 An empirical study of the important factors for knowledge-management adoption in the SME sector Wong, K.Y. and Aspinwall, E. (2005), "An empirical study of the important factors for knowledge-management adoption in the SME sector", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 64-82KM implementation Yeh et al (2006) Ying-Jung Yeh, Sun-Quae Lai and Chin-Tsang Ho 2006 Knowledge management enablers: a case study Industrial Management & Data Systems Vol. 106 No. 6, 2006, pp. 793-810KM implementation Yeo (2003) Roland Yeo 2003 The tangibles and intangibles of organisational performance Yeo, R. (2003), "The tangibles and intangibles of organisational performance", Team Performance Management: An International Journal, Vol. 9 No. 7/8, 2003, pp. 199-204KM implementation Zyngier (2002) Zyngier SM 2002 Knowledge Management Obstacles In Australia Zyngier SM (2002) Knowledge Management Obstacles In Australia. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 919-928, Gdansk, PolandKM is a fad Allison (2000) Bryan Allison 2000 Catching the Next Wave DM Direct, JULY 14, 2000KM is a fad Bean (2002) Sally Bean 2002 The Lifecycle of a 'Big Idea' KnowledgeBoardKM is a fad Bryant (2000) Antony Bryant 2000 Chinese Encyclopaedias and Balinese Cockfights - Lessons for Business Process Change and Knowledge ManagementKM is a fad Carter and Scarbrough (2001) Chris Carter and Harry Scarbrough 2001 Towards a second generation of KM? The people management challenge Carter, C. and Scarbrough, H. (2001), Towards a second generation of KM? The people management challenge, Education + Training, Vol. 43 No. 4/5, pp. 215-224KM is a fad Moore (2002) Andy Moore 2002 In Search of the 'Amazing Truth' KMWorld October 2002KM is a fad Skyrme (2002) David J. Skyrme 2002 Knowledge Management - A Fad or a Ticket to Ride?KM is a fad Snowden (2000) Dave Snowden 2000 Communication, Trust and Privacy - Discord and Harmony in eBusiness and Knowledge ManagementKM is a social construct Chauvel and Despres (2002) Daniele Chauvel and Charles Despres 2002 A review of survey research in knowledge management: 1997-2001 Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 207-223KM is a social construct Clarke and Rollo (2001) Thomas Clarke and Christine Rollo 2001 Corporate initiatives in knowledge management Education + Training, Vol. 43, No. 4/5, 2001, pp. 206-214KM is a social construct Jones and Karsten (2008) Matthew R. Jones and Helena Karsten Giddens’s Structuration Theory And Information Systems Research MIS Quarterly Vol. 32 No. 1, pp. 127-157/March 2008KM is a social construct Kane et al (2006) Hilary Kane, Gillian Ragsdell and Charles Oppenheim 2006 Knowledge Management Methodologies Kane H, Ragsdell G and Oppenheim C.(2006) "Knowledge Management Methodologies" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 141-152, available online at www.ejkm.comKM is a social construct Malhotra (2004) Malhotra, Y 2004 Why Knowledge Management Systems Fail? Malhotra, Y. (2004) "Why Knowledge Management Systems Fail? Enablers and Constraints of Knowledge Management in Human Enterprises ", in Michael E.D. Koenig and T. Kanti Srikantaiah (Eds.), Knowledge Management Lessons Learned: What Works and What Doesn't, Information Today Inc., AmericaKM is a social construct Schultze and Leidner (2002) Schultze, Ulrike ; Leidner, Dorothy E 2002 Studying knowledge management in information systems research: discourses and theoretical assumptions MIS Quarterly, Vol. 26, Issue 3KM maturity Chan et al (2009) Eric W.L. Chan, Derek H.T. Walker and Anthony Mills 2009 Using a KM framework to evaluate an ERP system implementation Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 93-109KM maturity Dayan and Evans (2006) Rony Dayan and Stephen Evans 2006 KM your way to CMMI Dayan, R. and Evans, S. (2006), "KM your way to CMMI", Journal Of Knowledge Management, Vol. 10 No. 1, 2006, pp. 69-80KM maturity Dove (1999) Rick Dove 1999 Knowledge management, response ability, and the agile enterprise Journal of Knowledge Management, Vol. 3 · No. 1 · 1999 · pp. 18-35KM maturity Hefke and Trunko (2002) Mark Hefke and Ralf Trunko 2002 A Methodological Basis for Bringing Knowledge Management to Real-World Environments Hefke, M. and Trunko, R. "A Methodological Basis for Bringing Knowledge Management to Real-World Environments", Practical Aspects of Knowledge Management, 4th International Conference, PAKM 2002, Vienna, Austria, 2-3 December 2002KM maturity Kruger and Johnson (2010) C.J. (Neels) Kruger and Roy D. Johnson 2010 Assessment of knowledge management growth: a South Africa perspective Aslib Proceedings: New Information Perspectives, Vol. 61 No. 6, 2009, pp. 542-564KM maturity Kwong and Lee (2009) Erin Kwong and W.B. Lee 2009 Knowledge elicitation in reliability management in the airline industry Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 35-48KM maturity Martin et al (2005) Valerie A. Martin, Tally Hatzakis, Mark Lycett and Robert Macredie 2005 Cultivating knowledge sharing through the relationship management maturity model The Learning Organization, Vol. 12 No. 4, 2005, pp. 340-354KM maturity Martini and Pellegrini (2005) Antonella Martini and Luisa Pellegrini 2005 Barriers and levers towards knowledge management configurations Journal of Manufacturing Technology Management, Vol. 16 No. 6, 2005, pp. 670-681KM maturity Minonne and Turner (2010) Clemente Minonne and Geoff Turner 2010 Evaluating Knowledge Management Performance Minonne, C and Turner, G. "Evaluating Knowledge Management Performance" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp583 - 592), available online at www.ejkm comKM maturity Neumann and Tome (2010) Gaby Neumann and Eduardo Tomé 2010 Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal Neumann, G and Tomé, E. (2010) "Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.119 - 128, available online at www.ejkm comKM maturity Pathirage et al (2008) Chaminda Pathirage, Richard Haigh, Dilanthi Amaratunga and David Baldry 2008 Knowledge management practices in facilities organisations: a case study Journal of Facilities Management, Vol. 6 No. 1, 2008, pp. 5-22KM maturity Robinson et al (2005) Herbert S. Robinson, Patricia M. Carrillo, Chimay J. Anumba and Ahmed M. Al-Ghassani 2005 Knowledge management practices in large construction organisations Engineering, Construction and Architectural Management, Vol. 12 No. 5, 2005, pp. 431-445KM maturity Salojarvi et al (2005) Sari Salojarvi, Patrick Furu and Karl-Erik Sveiby 2005 Knowledge management and growth in Finnish SMEs Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 103-122KM maturity Skilton and Dooley (2002) Paul F. Skilton and Kevin Dooley 2002 Technological knowledge maturity, innovation and productivity International Journal of Operations and Production Management, Vol. 22, No. 8., 2002, pp. 887-901KM maturity Walker and Christenson (2005) Derek H.T. Walker and Dale Christenson 2005 Knowledge wisdom and networks: a project management centre of excellence example Derek H.T. Walker and Dale Christenson, (2005) Knowledge wisdom and networks: a project management centre of excellence example, The Learning Organization, Vol. 12 No. 3, pp. 275-291KM models and frameworks Hari Srinivas KM frameworkKM models and frameworks Adekunle Okunoye Towards a Framework for Sustainable Knowledge Management in Organisations in Developing CountriesKM models and frameworks Adekunle Okunoye Context-Aware Framework of Knowledge Management: Cultural and Infrastructural ConsiderationsKM models and frameworks Aidemark (2009) Aidemark 2009 Knowledge Management Paradoxes Aidemark (2009), Knowledge Management Paradoxes, Aidemark, J. "Knowledge Management Paradoxes." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 1 - 10KM models and frameworks Ben M’Rad (2003) Taha Ben M’Rad 2003 Knowledge Management Framework For a Software Development Department within a Mobile Telco Organization University of Lausanne - Ecole des Hautes Etudes Commerciales - Institut en Informatique et OrganisationKM models and frameworks Boom (2005) Daan Boom 2005 The Asian Development Bank’s knowledge management framework Boom, D. 2005. The Asian Development Bank’s knowledge management framework. KM4D Journal 1(2): 69-75 www.km4dev.org/journalKM models and frameworks Carlsson (2001) Carlsson SA 2001 Knowledge Management in Network Contexts Carlsson SA (2001) Knowledge Management in Network Contexts. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 616-627, Moderna organizacjia, Bled, SloveniaKM models and frameworks Carter and Scarbrough (2001) Chris Carter and Harry Scarbrough 2001 Towards a second generation of KM? The people management challenge Carter, C. and Scarbrough, H. (2001), Towards a second generation of KM? The people management challenge, Education + Training, Vol. 43 No. 4/5, pp. 215-224KM models and frameworks CEN (2004) 2004 European Guide to Good Practice in Knowledge Management - Part 1: Knowledge Management Framework CEN 2004KM models and frameworks Curtis (2005) Brian Curtis 2005 Toward a knowledge management framework for language and learning services Curtis, B. (2005), "Toward a knowledge management framework for language and learning services", Language and Academic Skills in Higher Education Conference 2005, 24-25 November, The Australian National UniversityKM models and frameworks de Barros Campos (2008) Luiz Fernando de Barros Campos 2008 Analysis of The New Knowledge Management: guidelines to evaluate KM frameworks VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 30-41KM models and frameworks Dufour and Steane (2007) Yvon Dufour and Peter Steane 2007 Implementing knowledge management: a more robust model Journal Of Knowledge Management, Vol. 11 No. 6, 2007, pp. 68-80KM models and frameworks Durant-Law (2006) Graham Durant-Law 2006 Knowledge Management Models or Models of Knowledge?KM models and frameworks Fliaster (2004) Alexander Fliaster 2004 Cross-hierarchical interconnectivity: forms, mechanisms and transformation of leadership culture Knowledge Management Research & Practice (2004) 2, 48-57KM models and frameworks Frid (2000) Randy Frid 2000 A commom KM Framework for the Government of CanadaKM models and frameworks Gibbons (2000) Michael GIBBONS 2000 How can firms and organisations use Mode1/Mode 2 knowledge production in knowledge management? Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM models and frameworks Girard and McIntyre (2010) John P. Girard and Susan McIntyre 2010 Knowledge management modeling in public sector organizations: a case study International Journal of Public Sector Management, Vol. 23 No. 1, 2010, pp. 71-77KM models and frameworks Gurteen (1998) David Gurteen 1998 Knowledge, Creativity and Innovation Journal of Knowledge Management, Vol. 2 No. 1 September 1998KM models and frameworks Harsh (2009) O. K. Harsh 2009 Three Dimensional Knowledge Management And Explicit Knowledge Reuse Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009KM models and frameworks Heisig (2009) Peter Heisig 2009 Harmonisation of knowledge management - comparing 160 KM frameworks around the globe Heisig, P. (2009) "Harmonisation of knowledge management - comparing 160 KM frameworks around the globe", Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 4-31KM models and frameworks Herder et al (2003) P.M. Herder, W.W. Veeneman, M.D.J. Buitenhuis and A. Schaller 2003 Follow the rainbow: a knowledge management framework for new product introduction Journal of Knowledge Management, Vol. 5 No. 3, 2003, pp. 105-115KM models and frameworks Hollander (1998) Adrienne Hollander 1998 Knowledge Management: A Framework for HR Professionals A Forum Sponsored by Polytechnic University, Society for Human Resource Management Student Chapter KM models and frameworks Jafari et al (2009) Mostafa Jafari, Peyman Akhavan, Ashraf Mortezaei 2009 A Review on Knowledge Management Discipline Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM models and frameworks Jarzabek and Ling (1995) Jarzabek and Ling 1995 A knowledge model for business reengineering methods and toolsKM models and frameworks Kang Park and Kim (2003) Intae Kang, Yongtae Park and Yeongho Kim 2003 A framework for designing a workflow-based knowledge map Business Process Management Journal, Vol. 9 No. 3, 2003, pp. 281-294KM models and frameworks Kim et al (2004) Sung-kwan Kim, Sengbae Lim and Robert B. Mitchell 2004 Building A Knowledge Model: A Decision-Making Approach Journal of Knowledge Management Practice, August 2004KM models and frameworks Laverde et al (2003) Adriana Maria ORTIZ LAVERDE, Alvaro Fdez. BARAGAÑO and Jose Maria SARRIEGUI DOMINGUEZ 2003 Knowledge Processes: On Overview of the Principal Models 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, Spain

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KM models and frameworks Liebowitz (2003) Jay Liebowitz 2003 Aggressively pursuing knowledge management over 2 years: a case study at a US government organization Liebowitz, J. (2003), "Aggressively pursuing knowledge management over 2 years: a case study at a US government organization", Knowledge Management Research & Practice (2003) 1, 69-76KM models and frameworks Makani and Marche (2010) Joyline Makani and Sunny Marche 2010 Towards a typology of knowledge-intensive organizations: determinant factors Knowledge Management Research & Practice (2010) 8, 265-277KM models and frameworks Mohamed et al (2008) Mirghani S. Mohamed, Vincent M. Ribie`re, Kevin J. O’Sullivan and Mona A. Mohamed 2008 The re-structuring of the information technology infrastructure library (ITIL) implementation using knowledge management framework VINE: The journal of information and knowledge management systems Vol. 38, No. 3, 2008, pp. 315-333KM models and frameworks Nordin et al (2009) M. Nordin, David J. Pauleen and G.E. Gorman 2009 Investigating KM antecedents: KM in the criminal justice system Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 4-2KM models and frameworks Oinas-Kukkonen (2005) Harri Oinas-Kukkonen 2005 Towards evaluating knowledge management through the 7C Model Oinas-Kukkonen, H. (2005), "Towards evaluating knowledge management through the 7C Model", ECITE 2005 The 12th European Conference on Information Technology Evaluation, Turku, Finland, 29-30 September 2005KM models and frameworks Powell and Swart (2005) J.H. Powell and J. Swart 2005 This is what the fuss is about: a systemic modelling for organisational knowing Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 45-58KM models and frameworks Probst (1998) Gilbert J. B. Probst 1998 Practical Knowledge Management: A Model That Works Prism / Second Quarter 1998KM models and frameworks Reilly (2009) Colin Reilly 2009 The Concept of Knowledge in KM: a Relational Model Reilly, C. "The Concept of Knowledge in KM: a Relational Model." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 145 - 154, available online at www.ejkm.comKM models and frameworks Robertson (2002) James Robertson 2002 Benefits of a KM frameworkKM models and frameworks Serenko et al (2010) Alexander Serenko, Nick Bontis, Lorne Booker, Khaled Sadeddin and Timothy Hardie 2010 A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008) Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 3-23,KM models and frameworks Shankar and Gupta (2005) Ravi Shankar and Amol Gupta 2005 Towards Framework for Knowledge Management Implementation Knowledge and Process Management, Vol. 12 No. 4 pp 259-277 (2005)KM models and frameworks Shankar et al (2009) Ravi Shankar, Sourish Acharia and Alok Baveja 2009 Soft-system knowledge management framework for new product development Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 135-153KM models and frameworks Sheffield (2009) James Sheffield 2009 Pluralisms in Knowledge Management - presentationKM models and frameworks Sinclair (2008) Niall Sinclair 2008 The changing face of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 22-29KM models and frameworks Syed (1998) Jaffer R. Syed 1998 An adaptive framework for knowledge work Journal of Knowledge Management, Vol. 2 No. 2 December 1998KM models and frameworks Vasconcelos (2008) Ana C. Vasconcelos 2008 Dilemmas in knowledge management Library Management, Vol. 29 No. 4/5, 2008, pp. 422-443KM models and frameworks Ward and Sbarcea (2001) Victoria Ward and Kim Sbarcea 2001 Voice: storytelling is knowledge managementKM models and frameworks Whiffen (2000) Paul Whiffen 2000 Shared Learning Tearfund’s in-house journal, The Monthly ReviewKM models and frameworks Wild and Griggs (2008) Rosemary Wild and Kenneth Griggs 2008 A model of information technology opportunities for facilitating the practice of knowledge management VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 490-506KM models and frameworks Zuber-Skerritt (2005) Ortrun Zuber-Skerritt 2005 A model of values and actions for personal knowledge management The Journal of Workplace Learning, Vol. 17 No. 1/2, 2005, pp. 49-64KM performance Andrikopoulos (2005) Andreas Andrikopoulos 2005 Using intellectual capital statements to determine value drivers and priorities for organizational change: a portfolio selection approach Knowledge Management Research & Practice (2005) 3, 166-172KM performance Apostolou and Mentzas (2003) Dimitris Apostolou and Gregoris Mentzas 2003 Experiences from knowledge management implementations in companies of the software sector Dimitris Apostolou and Gregoris Mentzas, Experiences from knowledge management implementations in companies of the software sector, Business Process Management Journal, Vol. 9 No. 3, 2003, pp. 354-381KM performance Baumard (2002) Philippe 2002 Tacit knowledge in professional firms: the teachings of firms in very puzzling situations Journal of Knowledge Management, Vol. 6, No. 2, 2002, pp. 135-151KM performance Bishop et al (2008) James Bishop, Dino Bouchlaghem, Jacqueline Glass and Isao Matsumoto 2008 Ensuring the effectiveness of a knowledge management initiative Journal of Knowledge Management, Vol. 12 No. 4, 2008, pp. 16-29KM performance Cabrera et al (2006) Angel Cabrera, William C. Collins and Jesus F. Salgado 2006 Determinants of individual engagement in knowledge sharing Int. J. of Human Resource Management Vol.17, No. 2, February 2006, 245-264KM performance Call (2005) Dean Call 2005 Knowledge management - not rocket science Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 19-30KM performance Chase (1997) Rory L. Chase 1997 Knowledge Management Benchmarks Journal of Knowledge Management, Vol. 1 No. 1 September 1997KM performance Chong and Choi (2005) CHONG Siong Choy and CHOI Yong Suk 2005 Critical Factors In The Successful Implementation of Knowledge Management Journal of Knowledge Management Practice, June 2005KM performance Cooper (2006) Lynne P. Cooper 2006 An Evolutionary Model for KMS Success Cooper, L.P. (2006, "An Evolutionary Model for KMS Success", Proceedings of the 39th Hawaii International Conference on System Sciences - 2006KM performance Darroch (2005) Jenny Darroch 2005 Knowledge management, innovation and firm performance Darroch, J. (2005) "Knowledge management, innovation and firm performance", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 101-115KM performance de Moor and Smits (2002) Aldo de Moor and Martin Smits 2002 Key Performance Indicators for Knowledge Management in a Community of Practice www.telin.nlKM performance Detlor et al (2006) Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Wei Choo, Lorna Heaton, Scott Paquette 2006 The Effect of Knowledge Management Context on Knowledge Management Practices: an Empirical Investigation Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Wei Choo, Lorna Heaton, Scott Paquette (2006) "The Effect of Knowledge Management Context on Knowledge Management Practices: An Empirical Investigation" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 117-128, availKM performance Edvinsson et al (2004) Leif Edvinsson, Ron Dvir, Norman Roth and Edna Pasher 2004 Innovations: the new unit of analysis in the knowledge era Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 40-58KM performance Edwards (2005) John S Edwards 2005 Editorial 2005 Knowledge Management Research & Practice (2005) 3, 123-124KM performance Evangelou and Karacapilidis (2005) Christina Evangelou and Nikos Karacapilidis 2005 On the interaction between humans and Knowledge Management Systems: a framework of knowledge sharing catalyst Knowledge Management Research & Practice (2005) 3, 253-261KM performance Foote et al (2001) Nathaniel W. Foote, Eric Matson, and Nicholas Rudd 2001 Managing the knowledge manager - First agree on what you want to achieve. Then develop and execute an agenda Nathaniel W. Foote, Eric Matson, and Nicholas Rudd, (2001) "Managing the knowledge manager - First agree on what you want to achieve. Then develop and execute an agenda.", McKinsey Quarterly, 2001 No. 3KM performance Foster and Kaplan (2001) Richard N. Foster and Sarah Kaplan 2001 Creative destruction - How can corporations make themselves more like the market? An excerpt from the best-selling book McKinsey Quarterly 2001 No. 3KM performance Goh (2004) Andrew Goh 2004 Enhancing Organisational Performance Through Knowledge Innovation: A Proposed Strategic Management Framework Journal of Knowledge Management Practice, October 2004KM performance Hislop (2005) Donald Hislop 2005 The effect of network size on intra-network knowledge processes Hislop, D., "The effect of network size on intra-network knowledge processes", Knowledge Management Research & Practice, 2005, 3, pp. 244-252KM performance Im and Raven (2003) Im G, Raven A 2003 Fit and social construction in knowledge management systems Im G, Raven A (2003) Fit and social construction in knowledge management systems. 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Parker and Philip S. Nitse 2005 Improving competitive intelligence for knowledge management systems Int. J. Internet and Enterprise Management, Vol. 3, No. 1, 2005KM performance Powell (2000) Melissa Powell 2000 IDC forecasts the KM software market to reach $5.4 billion worldwide by 2004 BMI-TECHKNOWLEDGE, 9 October 2000KM performance Rabelo (2004) Luis Rabelo 2004 Analysis Of Knowledge Management Initiatives: A Perspective From Two Companies Journal of Knowledge Management Practice, August 2004KM performance Ribiere and Sitar (2003) Vincent M Ribiere and Alesa Sasa Sitar 2003 Critical role of leadership in nurturing a knowledge-supporting culture Knowledge Management Research & Practice (2003) 1, 39-48KM performance Richardson (2001) Don Richardson 2001 The Practical Reality of Knowledge Management within Development Initiatives Prepared for the International Fund for Agricultural Development’s Electronic Networking for Rural Asia/Pacific Projects (ENRAP) 2nd Comprehensive Workshop, Singapore, February 6-9, 2001KM performance Schack (2004) Thomas Schack 2004 Knowledge and performance in action Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 38-53KM performance Spender (2006) J.C. Spender 2006 Method, philosophy and empirics in KM and IC Spender, J-C. (2006), "Method, philosophy and empirics in KM and IC", Journal of Intellectual Capital, Vol. 7 No. 1, pp. 12-28KM performance Sun and Scott (2005) Peter Yih-Tong Sun and John L. Scott 2005 An investigation of barriers to knowledge transfer Yih-Tong Sun, P. and Scott, J.L. (2005) "An investigation of barriers to knowledge transfer", Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 75-90KM performance Tobin (2003) Tom Tobin 2003 Ten Principles for Knowledge Management Success Source: The Case for Knowledge Management in CRM," Gartner Inc., April 2003, www.knova.comKM performance Tsai (2005) Fu-Sheng Tsai 2005 Composite diversity, social capital, and group knowledge sharing: a case narration Knowledge Management Research & Practice (2005) 3, 218-228KM performance Vogels (2004) Werner Vogels 2004 Technology challenges for the global real-time enterprise Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 100-104KM performance Wong and Aspinwall (2005) Kuan Yew Wong and Elaine Aspinwall 2005 An empirical study of the important factors for knowledge-management adoption in the SME sector Wong, K.Y. and Aspinwall, E. (2005), "An empirical study of the important factors for knowledge-management adoption in the SME sector", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 64-82KM performance Yelden and Albers (2004) Eugene F. Yelden and James A. Albers 2004 The Business Case For Knowledge Management Journal of Knowledge Management Practice, August 2004KM performance Zarraga and Garcoa-Falcon (2003) Celia Zarraga and Juan Manuel Garcoa-Falcon 2003 Factors favoring knowledge management in work teams Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 81-96KM practice Bocquet and Mothe (2010) Rachel Bocquet and Caroline Mothe 2010 Knowledge governance within clusters: the case of small firms Knowledge Management Research & Practice (2010) 8, 229-239KM practice Burstein et al (2010) Frada Burstein Simran Sohal Suzanne Zyngier and Amrik S. Sohal 2010 Understanding of knowledge management roles and responsibilities: a study in the Australian context Knowledge Management Research & Practice (2010) 8, 76-88KM practice Firestone (2008) Joseph M. Firestone 2008 On doing knowledge management Knowledge Management Research & Practice (2008) 6, 13-22KM practice Huang et al (2011) Li-Su Huang, Mohammed Quaddus, Anna L. Rowe and Cheng-Po Lai 2011 An investigation into the factors affecting knowledge management adoption and practice in the life insurance business Knowledge Management Research & Practice (2011) 9, 58-72KM practice Kujansivu (2009) Paula Kujansivu 2009 Is there something wrong with intellectual capital management models? Knowledge Management Research & Practice (2009) 7, 300-307KM practice Lonnqvist et al (2009) Antti Lonnqvist, Virpi Sillanpaa and Daniela Carlucci 2009 Intellectual capital management in practice: assessment of implementation and outcomes Knowledge Management Research & Practice (2009) 7, 308-316KM practice Nold (2011) Herbert A. Nold 2011 Making knowledge management work: tactical to practical Knowledge Management Research & Practice (2011) 9, 84-94KM processes (see also knowledge processes) Michael R. Lissack Complexity Metaphors and the Management of a Knowledge Based Enterprise : An Exploration of Discovery Submitted in partial fulfillment of the Stage 1 requirements for a Doctorate in Business Administration , Henley Management CollegeKM processes (see also knowledge processes) The KM DynamicKM processes (see also knowledge processes) Abou-Zeid (2002) El-Sayed Abou-Zeid 2002 A knowledge management reference model Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 486-499KM processes (see also knowledge processes) Alamán et al (2002) Xavier Alamán, Christopher Lueg, Richard McDermott, Jacky Swan and Harry Scarbough, Ronald Maier, Matteo Bonifacio, Paolo Bouquet and Paolo Traverso, Robert P. Biuk-Aghai, Simeon J. Simoff and Ingrid Slembek, Simeon J. Simoff and Robert P. Biuk-Aghai, Volk2002 Various articles on KM topics Upgrade, The European Online Magazine for the IT Professional, http://www.upgrade-cepis.org, Vol. III, No. 1, February 2002KM processes (see also knowledge processes) Allmann et al (2006) Christian Allmann, Lydia Winkler and Thorsten Kölzow 2006 The Requirements Engineering Gap in the OEM Supplier Relationship Allmann Winkler and Kölzow (2006) The Requirements Engineering Gap in the OEM Supplier Relationship, Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 112-122KM processes (see also knowledge processes) Andriessen and Van den Boom (2009) Daniel Andriessen and Marien Van Den Boom 2009 In Search of Alternative Metaphors for Knowledge; Inspiration from Symbolism Andriessen, D and Van Den Boom, M(2009). "In Search of Alternative Metaphors for Knowledge; Inspiration from Symbolism" Electronic Journal of Knowledge Management, Vol. 7 Issue 4KM processes (see also knowledge processes) Aranda and Molina-Fernandez (2002) Daniel Arias Aranda and Luis M Molina-Fernandez 2002 Determinants of innovation through a knowledge-based theory lens Indusrial Management and Data Systems, 102/5, 2002, pp 289-296KM processes (see also knowledge processes) Armistead (1999) Colin Armistead 1999 Knowledge management and process performance Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 143-154KM processes (see also knowledge processes) Avery et al (2001) Susan Avery, Randy Brooks, James Brown, Paul Dorsey and Michael O'Conner 2001 Personal Knowledge Management: Framework for Integration and Partnerships Avery, S. Brooks, R. Brown, J. Dorsey, P. and O'Conner, M. (2001), "Personal Knowledge Management: Framework for Integration and Partnerships", Association of Small Computer Users in Education, www.ascue.org, 2001 Conference Proceedings, June 11-14, 2001KM processes (see also knowledge processes) Backlund and Strand (2002) Backlund P, Strand M 2002 Evaluating Knowledge Management In Network Contexts - Applying The Strategic Knowledge Management Framework Backlund P, Strand M (2002) Evaluating Knowledge Management In Network Contexts - Applying The Strategic Knowledge Management Framework. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 830-839, Gdansk, PolandKM processes (see also knowledge processes) Beckett (2000) Alan J. Beckett, Charles E.R. Wainwright and David Bance 2000 Knowledge management: strategy or software? Beckett, A.J., Wainwright, C.E.R. and Bance, D. (2000), "Knowledge management: strategy or software?", Management Decision, 38/9 [2000] pp 601-606KM processes (see also knowledge processes) Beijerse (2000) R.P. uit Beijerse 2000 Knowledge management in small and medium-sized companies: knowledge management for entrepreneurs Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 162-179KM processes (see also knowledge processes) Bhatt (2001) Ganesh D. Bhatt 2001 Knowledge management in organizations: examining the interaction between technologies, techniques, and people Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 68-75KM processes (see also knowledge processes) Boder (2006) Andre´ Boder 2006 Collective intelligence: a keystone in knowledge management Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 81-93KM processes (see also knowledge processes) Bou and Sauquet (2004) Elena Bou & Alfonso Sauquet 2004 Reflecting on quality practices through knowledge management theory: uncovering grey zones and new possibilities of process manuals, flowcharts and procedures Knowledge Management Research & Practice (2004) 2, 35-47KM processes (see also knowledge processes) Caddy (2001) Ian Caddy 2001 Orphan knowledge: the new challenge for knowledge management Journal of Intellectual Capital, Vol. 2 No. 3, 2001, pp. 236-245KM processes (see also knowledge processes) Cantu et al (2009) Laura Zapata Cantu´ , Josep Rialp Criado and Alex Rialp Criado 2009 Generation and transfer of knowledge in IT-related SMEs Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 243-256KM processes (see also knowledge processes) Cardinal et al (2001) Laura B. 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Turner 2001 Knowledge codifiability, resources, and science-based innovation Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 195-204KM processes (see also knowledge processes) Casillas-Santillan (2005) Luis Alberto Casillas-Santillan 2005 A Multidimensional Model To Map Knowledge Journal of Knowledge Management Practice, August 2005KM processes (see also knowledge processes) Christie and Sandelands (2000) Anne Christie and Eric Sandelands 2000 The knowledge harvest: ensuring you reap what you sow Journal of Workplace Learning: Employee Councelling Today, Vol. 12 No. 3, 2000, pp83-88KM processes (see also knowledge processes) Corso and Pavsi (2000) Mariano Corso and Sara Pavsi 2000 How management can foster continuous product innovation Integrated Manufacturing Systems, 11/3, 2000, pp 199-211KM processes (see also knowledge processes) Dawson (2000) Ross Dawson 2000 Knowledge capabilities as the focus of organisational development and strategy Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 320-327KM processes (see also knowledge processes) Detlor et al (2006) Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Wei Choo, Lorna Heaton, Scott Paquette 2006 The Effect of Knowledge Management Context on Knowledge Management Practices: an Empirical Investigation Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Wei Choo, Lorna Heaton, Scott Paquette (2006) "The Effect of Knowledge Management Context on Knowledge Management Practices: An Empirical Investigation" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 117-128, availKM processes (see also knowledge processes) Diakoulakis (2004) Ioannis E Diakoulakis, Nikolaos B Georgopoulos, Dimitri E Koulouriotis and Dimitrios M Emiris 2004 Towards a holistic knowledge management model Diakoulakis, I.E., Georgopoulos, N.B., Koulouriotis, D.E. and Emiris, D.M. 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Renukappa 2005 Knowledge management for sustainable competitiveness in small and medium surveying practices Structural Survey, Vol. 23 No. 1, 2005, pp. 7-21KM processes (see also knowledge processes) Ergazakis et al (2009) Emmanouil Ergazakis, Kostas Ergazakis, Kostas Metaxiotis and Yannis Charalabidis 2009 Rethinking the development of successful knowledge cities: an advanced framework Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 214-227KM processes (see also knowledge processes) Filius et al (2000) Renee Filius, Jan A de Jong andErik C. Roelofs 2000 Knowledge Management in the HRD office: a comparison of three cases Journal of Workplace Learning, Vol. 12 No. 7, 2000 pp 286-295KM processes (see also knowledge processes) Fink and Ploder (2009) Kerstin Fink and Christian Ploder 2009 Balanced system for knowledge process management in SMEs Journal of Enterprise Information Management, Vol. 22 No. 1/2, 2009, pp. 36-50KM processes (see also knowledge processes) Firestone and McElroy (2004) Joseph M. Firestone and Mark W. McElroy 2004 Organizational learning and knowledge management: the relationship The Learning Organization, Vol. 11 No. 2, 2004, pp. 177-184KM processes (see also knowledge processes) Fong and Choi (2009) Patrick S.W. Fong and Sonia K.Y. Choi 2009 The processes of knowledge management in professional services firms in the construction industry: a critical assessment of both theory and practice Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 110-126KM processes (see also knowledge processes) Garcia-Perez and Ayres (2009) Alexeis Garcia-Perez and Robert Ayres 2009 Collaborative Development of Knowledge Representations - a Novel Approach to Knowledge Elicitation and Transfer Garcia-Perez, A. and Ayres, R. "Collaborative Development of Knowledge Representations - a Novel Approach to Knowledge Elicitation and Transfer." 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Pawar, Michelle Caveney, Michael Wunram A conceptual model for analyzing the intra & inter-organizational knowledge interactions specific to the NPI process Gupta, A.; Belecheanu, R.; Caveney, M.; Pawar, K.; Wunram, M., 2002, "A Conceptual Model for Capturing the Intra and Inter-organizational Knowledge Interactions Specific to the NPI Process", in the proceedings of the International Conference on Challenges and Achievements in E-Business and E-Work, PrKM processes (see also knowledge processes) Harari (2002) Yali Harari 2002 Manage the 'Other Half' of Your Knowledge Special Supplement to KMWorld October 2002KM processes (see also knowledge processes) Härtwig and Böhm (2006) Jörg Härtwig and Karsten Böhm 2006 A Process Framework for an Interoperable Semantic Enterprise Environment Härtwig, J and Böhm, K (2006) A Process Framework for an Interoperable Semantic Enterprise Environment, The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 39-48, available online at www.ejkm.comKM processes (see also knowledge processes) Herschel et al (2001) Richard T. Herschel, Hamid Nemati and David Steiger 2001 Tacit to explicit knowledge conversion: knowledge exchange protocols Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 107-116KM processes (see also knowledge processes) Ho (2009) Chin-Tsang Ho 2009 The relationship between knowledge management enablers and performance Industrial Management & Data Systems, Vol. 109, No. 1, 2009, pp. 98-117KM processes (see also knowledge processes) Hoog (2004) Robert de Hoog 2004 Knowledge management process models for knowledge mapsKM processes (see also knowledge processes) Hussain and Raza (2004) Fehmida Hussain and S. Ali Raza 2004 A Knowledge Management Framework to Operationalize Experiential Knowledge: Mapping Tacit Medical Knowledge with Explicit Practice Guidelines Fehmida Hussain and S. 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Stergioulas, Tapio Koskinen 2006 Roadmapping as a Knowledge Creation Process: The PROLEARN Roadmap Journal of Universal Knowledge Management, vol. 1, no. 3, pp 163-173KM processes (see also knowledge processes) Kawalek and Hart (2003) John Kawalek and Diane Hart 2003 Towards Process Modelling in ‘Knowledge Management’ Work Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 93-102KM processes (see also knowledge processes) King (2002) Douglas King 2002 Knowledge Exchange - Flavours of KM KnowledgeBoard 4th September 2002KM processes (see also knowledge processes) KRI (1996) Knowledge Research Institute, Inc. 1996 Societal Knowledge Flows Knowledge Research Institute, Inc.KM processes (see also knowledge processes) KRI (2000) Knowledge Research Institute, Inc. 2000 The Institutional Knowledge Evolution Cycle Knowledge Research Institute, Inc.KM processes (see also knowledge processes) Ladd and Ward (2002) A. Ladd & Mark A. 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Knowledge, ICTs and the Development Gateway Paper presented at the Third International Conference on Cultural Attitudes Towards Technology and Communication 2002? in Montreal, CanadaKM processes (see also knowledge processes) van Ewyk (1998) Onno van Ewyk 1998 Preparing for the Knowledge EraKM processes (see also knowledge processes) Ward (2001) Victoria Ward 2001 Increase your capacity to act MARCH 2001 Financial WorldKM processes (see also knowledge processes) Warner (2003) Julian Warner 2003 Modelling the diffusion of specialised knowledge Aslib Proceedings, Vol. 55 No. 1/2, 2003, pp. 75-83KM processes (see also knowledge processes) Watson and Hewett (2006) Sharon Watson and Kelly Hewett 2006 A Multi-Theoretical Model of Knowledge Transfer in Organizations: Determinants of Knowledge Contribution and Knowledge Reuse Journal of Management Studies 43:2 March 2006KM processes (see also knowledge processes) Wei Choo (2001) Chun Wei Choo 2001 The knowing organization as learning organization Choo, C.W. 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(1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, SeptemberKM processes (see also knowledge processes) Wiig (2002) Karl M. Wiig 2002 Knowledge management in public administration Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 224-239KM processes (see also knowledge processes) Willard (2001) Terri Willard 2001 Helping Knowledge Networks Work 06-Sep-01KM processes (see also knowledge processes) Xing (2006) Weixi Xing 2006 Knowledge capitalism put into practice as an operational mechanism Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 119-130KM processes (see also knowledge processes) Yahya and Goh (2002) Salleh Yahya and Wee-Keat Goh 2002 Managing human sources toward achieving knowledge management Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 457-468KM processes (see also knowledge processes) Yeo (2003) Roland Yeo 2003 The tangibles and intangibles of organisational performance Yeo, R. (2003), "The tangibles and intangibles of organisational performance", Team Performance Management: An International Journal, Vol. 9 No. 7/8, 2003, pp. 199-204KM processes (see also knowledge processes) Yoo et al (2007) Keedong Yoo, Euiho Suh and Kyoung-Yun Kim 2007 Knowledge flow-based business process redesign: applying a knowledge map to redesign a business process Journal of Knowledge Management, Vol. 11 No. 3, pp. 104-125KM research KM Challenge 2004KM research OKLC 2004 Call for papersKM research Bontis and Serenko (2009) Nick Bontis and Alexander Serenko 2009 A follow-up ranking of academic journals Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 16-26KM research Chatzkel (2007) Jay Chatzkel 2007 Conference report: 2006 KMWorld Conference Review Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 159-166KM research Chen and Chen (2005) An-Pin Chen and Mu-Yen Chen 2005 A Review of Survey Research in Knowledge Management :Performance Measurement: 1995-2004 Journal of Universal Knowledge Management, vol. 0, no. 1 (2005), 4-12KM research Corso et al (2009) Mariano Corso, Andrea Giacobbe and Antonella Martini 2009 Designing and managing business communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 73-89KM research Desouza (2006) Kevin C. Desouza 2006 The frontiers of knowledge management VINE: The journal of information and knowledge management systems, Vol.: 36 Number: 3 pp: 284-288KM research Edwards (2003) John S Edwards 2003 Editorial 2003 1 Knowledge Management Research & Practice (2003) 1, 1KM research Edwards (2003) John S Edwards 2003 Editorial 2003 2 Knowledge Management Research & Practice (2003) 1, 67-68KM research Edwards (2004) John S Edwards 2004 Editorial 2004 Knowledge Management Research & Practice (2004) 2, 135-136KM research Edwards (2004) John S Edwards 2004 Editorial 2004 1 Knowledge Management Research & Practice (2004) 2, 1-2KM research Edwards (2004) John S Edwards 2004 Editorial 2004 2 Knowledge Management Research & Practice (2004) 2, 65-66KM research Edwards (2005) John S Edwards 2005 Editorial Knowledge Management Research & Practice (2005) 3, 185-186KM research Edwards (2005) John S Edwards 2005 Editorial 2005 1 Knowledge Management Research & Practice (2005) 3, 1-2KM research Edwards (2005) John S Edwards 2005 Editorial 2005 2 Knowledge Management Research & Practice (2005) 3, 47-48KM research Edwards (2005) John S Edwards 2005 Editorial Knowledge Management Research & Practice (2005) 3, 185-186KM research Edwards (2006) John S. Edwards 2006 Knowledge Management Research & PracticeKM research Edwards et al (2003) John S Edwards, Meliha Handzic, Sven Carlsson and Mark Nissen 2003 Knowledge management research & practice: visions and directions Knowledge Management Research & Practice (2003) 1, 49-60KM research Ekbia and Hara (2003) Hamid R. Ekbia and Noriko Hara 2003 The Quality of Evidence in Knowledge Management Literature: The Guru Version Ekbia, H.R. and Hara, N. (2003), "Quality of Evidence in Knowledge Management Research: The Perspective from Social Informatics", Submitted to Journal of the American Society for Information Science and Technology, available online at http://bulldog2.redlands.edu/fac/hamid_ekbia/index_files/ekbiahara-qualityofevidence.pdfKM research Ergazakis et al (2005) Konstantinos Ergazakis, Konstantinos Karnezis, Konstantinos Metaxiotis and Ioannis Psarras 2005 Knowledge Management In Enterprises: A Research Agenda Intelligent Systems in Accounting Finance and Management, Vol. 13, pp. 17-26 (2005)KM research Ford and Angermeier (2004) Randal Ford and Ingo Angermeier 2004 Managing the knowledge environment: a case study from healthcare Ford, R. and Angermeier, I. (2004) "Managing the knowledge environment: a case study from healthcare", Knowledge Management Research & Practic, 2, 137-146KM research Gray and Meister (2003) Peter H. Gray and Darren B. Meister 2003 Introduction: fragmentation and integration in knowledge management research Information Technology & People, Vol. 16 No. 3, 2003, pp. 259-265KM research Hlupic et al (2002) Vlatka Hlupic, Athanasia Pouloudi and George Rzevski 2002 Towards an Integrated Approach to Knowledge Management: ‘Hard’, ‘Soft’ and ‘Abstract’ Issues Knowledge and Process Management, Vol. 9 No. 2 pp 90-102 (2002)KM research Jasimuddin et al (2005) Sajjad M. Jasimuddin, Con Connell and Jonathan H. Klein 2005 The Challenges of Navigating a Topic to a Prospective Researcher: The Case of Knowledge Management Research Management Research News, Vol. 28 No. 1, 2005KM research Jones (2005) Michael L.W. Jones 2005 Organizational Socialization As A Relational Knowledge Management Issue In Complex Adapative Relational Systems In Partial Fulfillment of the Requirements of the Degree of Doctor of PhilosophyKM research Joshi (2001) K. D. Joshi 2001 A Framework to Study Knowledge Management Behaviors During Decision Making Proceedings of the 34th Hawaii International Conference on System Sciences - 2001KM research Ma and Yu (2010) Zhenzhong Ma and Kuo-Hsun Yu 2010 Research paradigms of contemporary knowledge management studies: 1998-2007 Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 175-189KM research Milne and Callahan (2006) Patricia Milne and Shawn Callahan 2006 ActKM: the story of a community Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 108-118KM research Munyua and Stilwell (2010) Hilda Munyua and Christine Stilwell 2010 A mixed qualitative-quantitative participatory methodology - A study of the agricultural knowledge and information system (AKIS) of small-scale farmers in Kirinyaga district, KenyaLibrary Management, Vol. 31 No. 1/2, 2010, pp. 5-18KM research Rabelo (2004) Luis Rabelo 2004 Analysis Of Knowledge Management Initiatives: A Perspective From Two Companies Journal of Knowledge Management Practice, August 2004KM research Ragsdell (2009) Gillian Ragsdell 2009 Participatory action research: a winning strategy for KM Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 564-576KM research Schultze and Leidner (2002) Schultze, Ulrike ; Leidner, Dorothy E 2002 Studying knowledge management in information systems research: discourses and theoretical assumptions MIS Quarterly, Vol. 26, Issue 3KM research Serenko and Bontis (2009) Alexander Serenko and Nick Bontis 2009 Global ranking of knowledge management and intellectual capital academic journals Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 4-15KM research Shuetze (2000) Hans G. SHUETZE 2000 The organization of knowledge management and transfer at research universities: Is there a "European paradox" and how can its be explained? Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM research Stillman et al (2001) Larry Stillman, Gary Hardy, Don Schauder and Mark Samuel-King 2001 Knowledge Management: Disorienting Reorientations for Third Sector Organisations Paper for Global Networking 2001, Buenos Aires, December, 2001

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KM research Tobin and Franze (2005) Peter K J Tobin And Michael H Franze 2005 Organisational Structure And Knowledge Management: A Case StudyKM research Trim and Lee (2004) Peter R.J. Trim and Yang-Im Lee 2004 A reflection on theory building and the development of management knowledge Management Decision, Vol. 42 No. 3/4, 2004, pp. 473-480KM research Wyllie (2000) Jan Wyllie 2000 Knowledge Management 97: A Short Content Analysis of Day 1KM roles Knowledge ManagerKM roles HealthLink UK Job title: Information and Knowledge ManagerKM roles Aramburu and Sa´enz (2007) Nekane Aramburu and Josune Saenz 2007 Promoting people-focused knowledge management: the case of IDOM Aramburu, N. and Sáenz, J. (2007), "Promoting people-focused knowledge management: the case of IDOM", Journal of Knowledge Management, Vol. 11 No. 4, pp. 72-81KM roles Asllani and Luthans (2003) Arben Asllani and Fred Luthans 2003 What knowledge managers really do: an empirical and comparative analysis Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 53-66KM roles Awazu (2004) Yukika Awazu 2004 Informal network players, knowledge integration and competitive advantage Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 62-70KM roles Bailey and Clarke (2001) Catherine Bailey and Martin Clarke 2001 Managing knowledge for personal and organisational benefit Bailey, C. and Clarke, M. (2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 58-67KM roles Barclay (2000) Rebecca O. Barclay 2000 Leading the knowledge enterprise Barclay, R.O. (2000), Leading the Knowledge Enterprise CIOs, CLOs and Beyond, Corporate Education.Biz, LCC, NY, available at: www.ktic.com/topic6/ 13_LEAD.HTMKM roles Bock (1998) Wally Bock 1998 What makes a good knowledge manager? KnowledgepointKM roles Bogdanowicz and Bailey (2002) Maureen S. Bogdanowicz and Elaine K. Bailey 2002 The value of knowledge and the values of the new knowledge worker: generation X in the new economy Journal of European Industrial Training 26/2/3/4 [2002] pp.125-129KM roles Finestone and Snyman (2005) Nicozaan Finestone and Retha Snyman 2005 Corporate South Africa: making multicultural knowledge sharing work Finestone, N. and Snyman, R. (2005), "Corporate South Africa: making multicultural knowledge sharing work", Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 128-141KM roles Foote et al (2001) Nathaniel W. Foote, Eric Matson, and Nicholas Rudd 2001 Managing the knowledge manager - First agree on what you want to achieve. Then develop and execute an agenda Nathaniel W. Foote, Eric Matson, and Nicholas Rudd, (2001) "Managing the knowledge manager - First agree on what you want to achieve. Then develop and execute an agenda.", McKinsey Quarterly, 2001 No. 3KM roles Garavan et al (2001) Thomas N. Garavan, Michael Morley, Patrick Gunnigle, Eammon Collins 2001 Human capital accumulation: the role of human resource development Journal of European Industrial Training, 25/2/3/4 [2001] 48-68KM roles Geisler (2007) Eliezer Geisler 2007 A typology of knowledge management: strategic groups and role behavior in organizations Journal of Knowledge Management, Vol. 11 No. 1, 2007, pp. 84-96KM roles Gibb (2003) Stephen Gibb 2003 Line manager involvement in learning and development - Small beer or big deal? Employee Relations, Vol. 25 No. 3, 2003, pp. 281-293KM roles Giovanni (2009) Pietro De Giovanni 2009 The Knowledge Manager’s Role And Tasks For Supply Chain Management Success Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM roles Harorimana (2009) Deogratias Harorimana 2009 The Gatekeepers’ Intervention in Innovation and Technological Transfer Harorimana, D. "The Gatekeepers’ Intervention in Innovation and Technological Transfer." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 63 - 76, available online at www.ejkm.comKM roles Hsieh (2009) Ming H. Hsieh 2009 Human centric knowledge seeking strategies: a stakeholder perspective Journal of Knowledge Management Vol. 13 No. 4, 2009, pp. 115-133KM roles Jain (2009) Priti Jain 2009 Knowledge Management For 21st Century Information Professionals Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009KM roles Jones et al (2003) Nory B. Jones, Richard T. Herschel and Douglas D. Moesel 2003 Using knowledge champions to facilitate knowledge management Nory B. Jones, Richard T. Herschel and Douglas D. Moesel, (2003), "Using ‘‘knowledge champions’’ to facilitate knowledge management", Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 49-63KM roles Kawalek and Hart (2003) John Kawalek and Diane Hart 2003 Towards Process Modelling in ‘Knowledge Management’ Work Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 93-102KM roles Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articlesKM roles Lakshman (2007) Lakshman, C 2007 Organizational knowledge leadership: a grounded theory approach Lakshman, C.(2007), Organizational knowledge leadership: a grounded theory approach, Leadership & Organization Development Journal, Vol. 28 No. 1, 2007, pp. 51-75KM roles Leitch and Rosen (2001) John M.Leitch and Philip W.Rosen 2001 Knowledge Management, Cko,And Ckm: The Keys To Competitive Advantage The Manchester Review, Double Issue 2001, Vol. 6, No. 2 and 3KM roles Lomax (2002) Alistair Lomax The Future of Knowledge Management Consulting Association of Knowledge Work, available online at http://kwork.org/white_papers/value.htmlKM roles Loughridge (1999) Brendan Loughridge 1999 Knowledge management, librarians and information managers: fad or future? New Library World, Vol. 100, No. 1151, 1999, pp. 245-253KM roles MacNeil (2003) Christina M. MacNeil 2003 Line managers: facilitators of knowledge sharing in teams Employee Relations,Vol. 25 No. 3, 2003, pp. 294-307KM roles MacNeil (2004) Christina Mary MacNeil 2004 Exploring the supervisor role as a facilitator of knowledge sharing in teams Journal of European Industrial Training, Vol. 28 No. 1, 2004, pp. 93-102KM roles Mohamedet al (2006) Mirghani Mohamed, Michael Stankosky and Arthur Murray 2006 Knowledge management and information technology: can they work in perfect harmony Mohamed, M., Stankosky, M. and Murray, A. (2006) "Knowledge management and information technology: can they work in perfect harmony", Journal of Knowledge Management, Vol. 10 No. 3, pp. 103-116KM roles Nguyen (1998) Ted Nguyen 1998 Knowledge Management: An Entrepreneurial Perspective for HR KM ForumKM roles O’Donohue et al (2007) Wayne O’Donohue, Cathy Sheehan, Robert Hecker and Peter Holland 2007 The psychological contract of knowledge workers Journal of Knowledge Management, Vol. 11 No. 2, pp. 73-82KM roles Paton (2009) Steve Paton 2009 Cutting through the confusion of contemporary work Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 88-97KM roles Robertson (2002) James Robertson 2002 Centralised or decentralised authoring KM Column, April 2002KM roles Sarabia (2007) Maria Sarabia 2007 Knowledge leadership cycles: an approach from Nonaka’s viewpoint Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 6-15KM roles Schneckenberg (2009) Dirk Schneckenberg 2009 Web 2.0 and the empowerment of the knowledge worker Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 509-520KM roles Slagter (2007) Floor Slagter 2007 Knowledge management among the older workforce Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 82-96KM roles Snyman (2001) RethaM.M. Snyman 2001 Do employers really know what they want? An analysis of job advertisements for information and knowledge managers Aslib Proceedings Vol. 53, No. 7, July/August 2001 - 273KM roles Snyman (2001) Retha Snyman 2001 The Academic versus the Business World’s Perspective of Information and Knowledge Management Snyman, R. (2001), The Academic versus the Business World’s Perspective of Information and Knowledge Management, ISMICK 2001KM roles Tong and Mitra (2009) Jin Tong and Amit Mitra 2009 Chinese cultural influences on knowledge management practice Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 49-62KM roles Waddell and Stewart (2008) Dianne Waddell and Deb Stewart 2008 Knowledge management as perceived by quality practitioners The TQM Journal, Vol. 20 No. 1, 2008, pp. 31-44KM roles Wang (2002) Shouhong Wang 2002 Knowledge maps for managing Web-based business Industrial Management & Data Systems, 102/7 [2002] 357-364KM roles Ward (1999) Victoria Ward 1999 The Role Of The CKO From A Former CKO The Knowledge Management Fieldbook (Wendi R Bukowitz & Ruth L Williams), Financial Times/Prentice Hall, 1999KM roles Wiig (2002) Karl M. Wiig 2002 Knowledge management in public administration Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 224-239KM roles Yahya and Goh (2002) Salleh Yahya and Wee-Keat Goh 2002 Managing human sources toward achieving knowledge management Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 457-468KM roles Zakaria and Nagata (2010) Sohaimi Zakaria and Haruki Nagata 2010 Knowledge creation and flow in agriculture: The experience and role of the Japanese extension advisors Library Management, Vol. 31 No. 1/2, 2010, pp. 27-35KM roles Zboralski (2009) Katja Zboralski 2009 Antecedents of knowledge sharing in communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 90-101KM strategy Normative, prescriptive, descriptive theoryKM strategy Hall CO42029 Knowledge ManagementKM strategy Albers (2009) James A. Albers 2009 A Practical Approach To Implementing Knowledge Management Albers (2009), A Practical Approach To Implementing Knowledge Management, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM strategy Apostolou and Mentzas (2003) Dimitris Apostolou and Gregoris Mentzas 2003 Experiences from knowledge management implementations in companies of the software sector Dimitris Apostolou and Gregoris Mentzas, Experiences from knowledge management implementations in companies of the software sector, Business Process Management Journal, Vol. 9 No. 3, 2003, pp. 354-381KM strategy April (2002) Kurt A. April 2002 Guidelines for developing a k-strategy April, K.A. (2002) Guidelines for developing a k-strategy, Journal of Knowledge Management, Vol. 6 No. 5, pp. 445-456KM strategy Barcelo-Valenzuela et al (2008) Mario Barcelo-Valenzuela, Gerardo Sanchez-Schmitz, Alonso Perez-Soltero, Fernando Marti´n Rubio and Jose´ Palma 2008 Defining the problem: key element for the success of knowledge management Knowledge Management Research & Practice (2008) 6, 322-333KM strategy Bhatt (2002) Ganesh D. Bhatt 2002 Management strategies for individual knowledge and organizational knowledge Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 31-39KM strategy Brockway (1996) Douglas W. Brockway 1996 Knowledge technologies and business alignment Information Management & Computer Security, 4/1 [1996] 45-46KM strategy Broder and Ciccolo (2004) A. Z. Broder and A. C. Ciccolo 2004 Towards the next generation of enterprise search technology IBM Systems Journal, Vol. 43, No. 3, 2004, Unstructured Information ManagementKM strategy BROOKS and SMITH (2000) Martin Brooks and Jack Smith 2000 Navigating by Context: Knowledge and Networking strategies for the NRC Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaKM strategy Burstein et al (2010) Frada Burstein Simran Sohal Suzanne Zyngier and Amrik S. Sohal 2010 Understanding of knowledge management roles and responsibilities: a study in the Australian context Knowledge Management Research & Practice (2010) 8, 76-88KM strategy Campbell (2005) Harold Moody Campbell 2005 A Study Of Knowledge Management Strategies As Enabled By The Support Of Asynchronous Groupware Systems Doctorate in Business Leadership - UNISAKM strategy Cantner et al (2009) Uwe Cantner, Kristin Joel and Tobias Schmidt 2009 The use of knowledge management by German innovators Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 187-203KM strategy Carlsson (2001) Carlsson SA 2001 Knowledge Management in Network Contexts Carlsson SA (2001) Knowledge Management in Network Contexts. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 616-627, Moderna organizacjia, Bled, SloveniaKM strategy Carrillo et al (2003) Patricia M Carrillo, Herbert S Robinson, Chimay J Anumba and Ahmed M Al-Ghassani 2003 IMPaKT: A Framework for Linking Knowledge Management to Business Performance Electronic Journal of Knowledge Management, Vol. 1 Issue 1, 2003, pp. 1-12, http://www.ejkm.comKM strategy Chatzkel (2004) Jay Chatzkel 2004 Establishing a global KM initiative: the Wipro story Chatzkel, J. (2004) "Establishing a global KM initiative: the Wipro story", Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 6-18KM strategy Chowdhury and Alam (2009) Mohammed S. Chowdhury, Zahurul Alam 2009 ICT-Driven Knowledge Economy In Bangladesh: Issues And Constraints Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM strategy Cricelli and Grimaldi (2010) Livio Cricelli and Michele Grimaldi 2010 Knowledge-based inter-organizational collaborations Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 348-3KM strategy DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Implementation Of The Knowledge Management Strategy - The Implementation PlanKM strategy DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Strategy For Implementing Knowledge Management Executive SummaryKM strategy DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 The Implementation of the Knowledge Management Strategy - INSTITUTIONAL ARRANGEMENTKM strategy DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Implementation Of The Knowledge Management Strategy - The VisionKM strategy Desouza et al (2003) Kevin C. Desouza, Ayan Chattaraj and George Kraft 2003 Supply chain perspectives to knowledge management: research propositions Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 129-138KM strategy Diakoulakis (2004) Ioannis E Diakoulakis, Nikolaos B Georgopoulos, Dimitri E Koulouriotis and Dimitrios M Emiris 2004 Towards a holistic knowledge management model Diakoulakis, I.E., Georgopoulos, N.B., Koulouriotis, D.E. and Emiris, D.M. (2004) "Towards a holistic knowledge management model", Journal of Knowledge Management, Vol. 8, No. 1, 2004, pp32-46KM strategy Digges and Segal (2004) James Digges & Jonathan Segal 2004 Getting Your Knowledge Management Strategy Right 2004 Computer Associates International CAEXPOKM strategy Donoghue et al (1999) Donoghue, L.P., Harris, J.G. and Weitzman, B.A. 1999 Knowledge Management Strategies that Create Value Donoghue, L.P., Harris, J.G. and Weitzman, B.A. (1999), Knowledge Management Strategies that Create Value, Outlook, No. 1KM strategy Edwards et al (2003) John S Edwards, Meliha Handzic, Sven Carlsson and Mark Nissen 2003 Knowledge management research & practice: visions and directions Knowledge Management Research & Practice (2003) 1, 49-60KM strategy Eid and Nuhu (2011) Mustafa Eid and Nuraddeen Abubakar Nuhu 2011 Impact of learning culture and information technology use on knowledge sharing of Saudi students Knowledge Management Research & Practice (2011) 9, 48-57KM strategy Erickson and Rothberg (2009) Scott Erickson and Helen Rothberg 2009 Knowledge Asset Potential vs. Vulnerability: Balancing Risks Erickson, S, and Rothberg, H. 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Greiner, Tilo Böhmann and Helmut Krcmar 2007 A strategy for knowledge management Journal of Knowledge Management, Vol. 11, No. 6, 2007 pp: 3-15KM strategy Grolik et al (2003) Grolik S, Kalmring D, Lehner D, Frigerio C 2003 Analysis of interrelations between business models and knowledge management strategies in consulting firms Grolik S, Kalmring D, Lehner D, Frigerio C (2003) Analysis of interrelations between business models and knowledge management strategies in consulting firms. In Proceedings of the Eleventh European Conference on Information Systems (Ciborra CU, Mercurio R, de Marco M, Martinez M, Carignani A eds.), Naples, ItalyKM strategy Gurteen (2011) David Gurteen 2011 What keeps your CEO awake at night? 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(1999) "What's your strategy for managing knowledge", Harvard Business Review, Vol. 77, No. 2, March-April, pp. 106-118KM strategy Hasan and Al-hawari (2003) Helen Hasan and Maen Al-hawari 2003 Management styles and performance: a knowledge space framework Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 15-28KM strategy Health Canada (1998) 1998 Vision and Strategy for Knowledge Management and IM/IT for Health Canada Dec-98KM strategy Hofer-Alfeis (2003) Josef Hofer-Alfeis 2003 Effective Integration of Knowledge Management into the Business Starts with a Top-down Knowledge Strategy Journal or Universal Computer Science, 2003, Vol. 9,Issue 7, http://www.jucs.orgKM strategy Hofer-Alfeis and van der Spek (2002) Josef Hofer-Alfeis and Rob van der Spek 2002 The Knowledge Strategy Process - an instrument for business owners Hofer-Alfeis, J. and van der Spek, R.: "The Knowledge Strategy Process - an Instrument for Business Owners", in: "Knowledge Management Case Book", Davenport, T.H., 2002, pp. 24-41KM strategy Hwang (2003) Ahn-Sook Hwang 2003 Training strategies in the management of knowledge Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 92-104KM strategy Ifrah (2001) Emmanuel Ifrah 2001 Corporate Portals Require Complete KM Strategies Ifrah, E. 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Lucas 2010 The evolution of organizations and the development of appropriate knowledge structures Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 190-201KM strategy Maier and Remus (2003) Ronald Maier and Ulrich Remus 2003 Implementing process-oriented knowledge management strategies Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 62-74KM strategy Massingham (2004) Peter Massingham 2004 Linking business level strategy with activities and knowledge resources Massingham, P. (2004) "Linking business level strategy with activities and knowledge resources", Journal Of Knowledge Management, Vol. 8 No. 6, pp. 50-62KM strategy Mayasandra and Pan (2004) Mayasandra R, Pan SL 2004 Consequences of implementing knowledge management initiatives in different organizational subcultures Mayasandra R, Pan SL (2004) Consequences of implementing knowledge management initiatives in different organizational subcultures. In Proceedings of the Twelfth European Conference on Information Systems (Leino T, Saarinen T, Klein S eds.), Turku School of Economics and Business Administration, Turku, FinlandKM strategy Merono-Cerdan et al (2007) Angel L. Merono-Cerdan, Carolina Lopez-Nicolas and Ramo´n Sabater-Sa´nchez 2007 Knowledge management strategy diagnosis from KM instruments use Angel L. 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Albers 2009 A Practical Approach To Implementing Knowledge Management Albers (2009), A Practical Approach To Implementing Knowledge Management, Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009KM techniques and methods Avram (2006) Gabriela Avram 2006 At the Crossroads of Knowledge Management and Social Software Avram, G (2006) At the Crossroads of Knowledge Management and Social Software, The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 1-10, available online at www.ejkm.comKM techniques and methods Beesley (2004) Lisa Beesley 2004 Multi-level complexity in the management of knowledge networks Journal of Knowledge Management, Vol. 8 No.3, 2004, pp 71-88KM techniques and methods Binney (2001) Derek Binney 2001 The knowledge management spectrum - understanding the KM landscape Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 33-42KM techniques and methods Bou and Sauquet (2004) Elena Bou and Alfonso Sauquet 2004 Reflecting on quality practices through knowledge management theory: uncovering grey zones and new possibilities of process manuals, flowcharts and procedures Knowledge Management Research & Practice (2004) 2, 35-47KM techniques and methods Butler (2009) Yvonne Butler 2009 Driving KM through project management Standards Australia Knowedge ManagementKM techniques and methods Cecez-Kecmanovic (2004) Dubravka Cecez-Kecmanovic 2004 A sensemaking model of knowledge in organisations: a way of understanding knowledge management and the role of information technologies Knowledge Management Research & Practice (2004) 2, 155-168KM techniques and methods Choi et al (2005) Chong Ju Choi, Philip Cheng, Brian Hilton and Edward Russell 2005 Knowledge governance Journal of Knowledge Management, Vol. 9 No. 6, 2005, pp. 67-75KM techniques and methods Chu (2008) Samuel Kai-Wah Chu 2008 Twiki for knowledge building and management Online Information Review, Vol. 32 No. 6, 2008, pp. 745-758KM techniques and methods Cormican and O’Sullivan (1999) Kathryn Cormican and David O’Sullivan 1999 A Collaborative Knowledge Management Tool for Product InnovationKM techniques and methods Cronquist et al (2006) Björn Cronquist, Lars-Olof Johansson and Harald Kjellin 2006 Communication Enabling the Implementation of Innovation IRIS 2006KM techniques and methods Daghfous (2004) Abdelkader Daghfous 2004 Organizational learning, knowledge and technology transfer: a case study The Learning Organization, Vol. 11 No. 1, 2004, pp. 67-83KM techniques and methods Dodge (1999) Terry Dodge 1999 Disseminating Water Information via CD-ROM: A Case Study International Water Resources Association, Water International, Vol. 24, No. 2, pp. 168-171, June 1999KM techniques and methods Edenius and Styhre (2006) Mats Edenius and Alexander Styhre 2006 Knowledge management in the making: using the balanced scorecard and e-mail systems Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 86-102KM techniques and methods Fox (2005) Robert Fox 2005 Digital Libraries: The Systems Analysis Perspective - Psychology Of Virtual Architecture OCLC Systems & Services: International digital library perspectives, Vol. 21 No. 2, 2005, pp. 100-104KM techniques and methods Gaines and Shaw (1995) Brian R Gaines and Mildred L G Shaw 1995 Collaboration through Concept MapsKM techniques and methods Geisler (2006) Eliezer Geisler 2006 A Taxonomy and Proposed Codification of Knowledge and Knowledge Systems in Organizations Knowledge and Process Management, Vol. 13 No. 4 pp 285-296 (2006)KM techniques and methods Grosso et al (2002) William E. 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Schaller 2003 Follow the rainbow: a knowledge management framework for new product introduction Journal of Knowledge Management, Vol. 7 No. 3, 2003, pp. 105-115KM techniques and methods Huang and Lai (2004) Chun-Che Huang and Gu-Hsin Lai 2004 Knowledge management system: an agent based approach Knowledge Management Research & Practice (2004) 2, 80-94KM techniques and methods Kaiser et al (2009) Stephan Kaiser, Simone Kansy, Gordon Mueller-Seitz and Max Ringlstetter 2009 Weblogs for organizational knowledge sharing and creation: a comparative case study Knowledge Management Research & Practice (2009) 7, 120-130KM techniques and methods Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articlesKM techniques and methods Kidd (2005) John Kidd 2005 Book Review Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions. Madanmohan Rao (Ed.) Published by Elsevier, Amsterdam, 2004. Reviewed by: John KiddKnowledge Management Research & Practice (2005) 3, 117-119KM techniques and methods Kujansivu (2009) Paula Kujansivu 2009 Is there something wrong with intellectual capital management models? Knowledge Management Research & Practice (2009) 7, 300-307KM techniques and methods Lee and Yang (2000) Ching Chyi Lee and Jie Yang 2000 Knowledge Value Chain Journal of Management Development, Vol. 19 No. 9, pp 783-793KM techniques and methods Lim et al (2005) Sirirat Sae Lim, Kim Hua Tan and Ken Platts 2005 Enhancing learning effectiveness through connectance diagrams: A new tool for learning organisations The Learning Organization, Vol. 12 No. 3, 2005, pp. 261-274KM techniques and methods Lin and Lee (2004) Hsiu-Fen Lin and Gwo-Guang Lee 2004 Perceptions of senior managers toward knowledge-sharing behaviour Hsiu-Fen Lin and Gwo-Guang Lee, Perceptions of senior managers toward knowledge-sharing behaviour, Management Decision, Vol. 42 No. 1, 2004, pp. 108-125KM techniques and methods Lindstaedt et al (2002) Stefanie Lindstaedt, Markus Strohmaier, Herwig Rollett, Janez Hrastnik, Karin Bruhnsen, Georg Droschl, Markus Gerold 2002 Kmap: Providing Orientation for Practitioners when Introducing Knowledge Management Practical Aspects of Knowledge Management, Springer Berlin / Heidelberg, 2002KM techniques and methods Loew et al (2007) Robert Loew, Katrin Kuemmel, Judith Ruprecht and Udo Bleimann, Paul Walsh 2007 Approaches for personalised knowledge retrieval Loew, R., Kuemmel, K., Ruprecht, J., Bleimann, U. and Walsh, W. (2007), "Approaches for personalised knowledge retrieval", Internet Research, Vol. 17 No. 1, pp. 49-60KM techniques and methods Luan and Serban (2002) Jing Luan, Andreea M. Serban 2002 Technologies, Products, and Models Supporting Knowledge Management NEW DIRECTIONS FOR INSTITUTIONAL RESEARCH, no. 113, Spring 2002KM techniques and methods Lytras et al (2005) Miltiadis Lytras, Miguel-Angel Sicilia, John Davies and Vipul Kashyap 2005 Digital libraries in the knowledge era: Knowledge management and Semantic Web technologies Library Management, Vol. 26 No. 4/5, 2005, pp. 170-175KM techniques and methods Marwick (2001) A. D. Marwick 2001 Knowledge management technology IBM Systems Journal, Vol. 40, No. 4, 2001KM techniques and methods Matsumoto et al (2005) Isao T. Matsumoto, John Stapleton, Jacqueline Glass and Tony Thorpe 2005 A knowledge-capture report for multidisciplinary design environments Matsumoto, I.T., Stapleton, J., Glass J. and Thorpe, T. (2005), "A knowledge-capture report for multidisciplinary design environments", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, Pp. 83-92KM techniques and methods Mengis and Eppler (2006) Jeanne Mengis, Martin J. Eppler 2006 Seeing versus Arguing - The Moderating Role of Collaborative Visualization in Team Knowledge Integration Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 151-162KM techniques and methods Neto et al (2010) Rivadávia Correa Drummond de Alvarenga Neto, Renato Rocha Souza, Jairo Gomes Queiroz and Hermes Chipp 2010 Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System) Neto, R, C, D, de Alvarenga, Souza R, R, Queiroz J, G and Chipp H. "Knowledge Management Implementation: a Process Design Proposition at Brazil’s ONS (National Operator of the Interconnected Power System)" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp593 - 604), available online at www.ejkm comKM techniques and methods Newman and Conrad (1999) Brian (Bo) Newman and Kurt W. Conrad 1999 A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies Newman, B. and Conrad, K.W. (1999), "A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies", Characterizing Knowledge Management Tools, Documation '99 Toronto, CanadaKM techniques and methods Nissen and Levitt (2004) Mark E Nissen and Raymond E Levitt 2004 Agent-based modeling of knowledge dynamics Knowledge Management Research & Practice (2004) 2, 169-183KM techniques and methods Parikh (1998) Mihir Parikh 1998 Knowledge Management: A Process Not a Tool Nor a Technology KM ForumKM techniques and methods Perez-Araos et al (2007) Agustin Perez-Araos, Kevin D. Barber and J. Eduardo Munive-Hernandez, Steve Eldridge 2007 Designing a knowledge management tool to support knowledge sharing networks Perez-Araos, A., Barber, K.D., Munive-Hernandez, J.E. and Eldridge, S. (2007), Designing a knowledge management tool to support knowledge sharing networks, Journal of Manufacturing Technology, Management, Vol. 18 No. 2, pp. 153-168KM techniques and methods Phala (2003) Seaparo Phala 2003 Knowledge Management Review Workshop - Pre-review information GatherinKM techniques and methods Reimer (1998) Ulrich Reimer 1998 Knowledge Integration for Building Organizational MemoriesKM techniques and methods Sharp (2006) Peter Sharp 2006 MaKE First Steps: a Collaborative Approach to Defining Knowledge in Organisations Sharp P (2006) "MaKE First Steps: a Collaborative Approach to Defining Knowledge in Organisations", The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 189 - 196, available online at www.ejkm.comKM techniques and methods Sloman (2005) Martyn Sloman 2005 Learning in knowledge-intensive organisations: moving from training to learning Development and Learning in Organizations, Vol. 19 No. 6m 2005, pp. 9-10KM techniques and methods Snowden (2000) Dave Snowden 2000 The ASHEN Model: an enabler of action - Part One of Basics of Organic Knowledge ManagementKM techniques and methods Snowden (2000) Dave Snowden 2000 Organising PrinciplesKM techniques and methods Stenmark (2002) Dick Stenmark 2002 Information vs. Knowledge: The Role of intranets in Knowledge Management Stenmark, D. (2002), "Information vs. Knowledge: The Role of intranets in Knowledge Management", IEEE Proceedings of the 35th Hawaii International Conference on System SciencesKM techniques and methods Strategic Directon (2004) Strategic Direction 2004 Building a ‘‘lean’’ knowledge base Strategic Direction, Vol. 20 No. 4, 2004, pp. 28-30KM techniques and methods Styhre and Gluch (2009) Alexander Styhre and Pernilla Gluch 2009 Visual representations and knowledge-intensive work VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 108-124KM techniques and methods Sure and Studer (2005) York Sure and Rudi Studer 2005 Semantic Web technologies for digital libraries Library Management, Vol. 26 No. 4/5, 2005, pp. 190-195KM techniques and methods Toyomura and Omori (2005) Akira TOYOMURA and Takashi OMORI 2005 A Computational Model for Taxonomy-Based Word Learning Inspired by Infant Developmental Word Acquisition IEICE Transactions on Information and Systems, Vol.E88-D, No.10 OCTOBER 2005KM techniques and methods Ulfvik (2003) Micky Ulfvik 2003 An exercise in how to make use of a knowledge company's entire sum of assets - both visible and invisibleKM techniques and methods Widding (2005) Lars Øystein Widding 2005 Building entrepreneurial knowledge reservoirs Journal of Small Business and Enterprise Development, Vol. 12 No. 4, 2005, pp. 595-612KM techniques and methods Wiederhold (1995) Gio Wiederhold 1995 A Precis of Research on Knowledge-Based Management Systems 1977-1988 Aug-95KM techniques and methods Wiig (1999) Karl M. Wiig 1999 What future knowledge management users may expect Journal of Knowledge Management, Vol. 3, No. 2, 1999, pp. 155-165KM technologies 2001 A social exchange architecture for distributed Web communities Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 242-248KM technologies Benzi Livneh World Class Manufacturing & The Technology Of Information, Knowledge And WisdomKM technologies Robert S. Seiner Knowledge Management: It's Not All About The Portal The Data Administration Newsletter (TDAN.com)KM technologies Sybase Portal Solutions for GovernmentKM technologies ReservoirTeam Introducing common knowledgeKM technologies Abdullah et al (2006) Mohd Syazwan Abdullah, Chris Kimble, Ian Benest and Richard Paige 2006 Knowledge-based systems: a re-evaluation Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 127-142KM technologies Abou-Zeid (2002) El-Sayed Abou-Zeid 2002 A knowledge management reference model Journal of Knowledge Management, Vol. 6, No. 5, 2002, pp. 486-499KM technologies Agnihotri and Troutt (2009) Raj Agnihotri and Marvin D. Troutt 2009 The effective use of technology in personal knowledge management Agnihotri and Troutt (2009), The effective use of technology in personal knowledge management, Online Information Review, Vol. 33, No. 2, 2009, pp. 329-342KM technologies Ahlfeldt et al Hans Ahlfeldt, Nostrat Shahsavar, Xiao Gao, Kristina Arkad, Bo Johansson, Ove Wigertz Data driven medical decision support based on Arden Syntax within the HELIOS environmentKM technologies Alamán et al (2002) Xavier Alamán, Christopher Lueg, Richard McDermott, Jacky Swan and Harry Scarbough, Ronald Maier, Matteo Bonifacio, Paolo Bouquet and Paolo Traverso, Robert P. Biuk-Aghai, Simeon J. Simoff and Ingrid Slembek, Simeon J. Simoff and Robert P. Biuk-Aghai, Volk2002 Various articles on KM topics Upgrade, The European Online Magazine for the IT Professional, http://www.upgrade-cepis.org, Vol. III, No. 1, February 2002KM technologies Al-Athari and Zairi (2001) Ahmad Al-Athari and Mohamed Zairi 2001 Building benchmarking competence through knowledge management capability An empirical study of the Kuwaiti context Benchmarking: An International Journal, Vol. 8 No. 1, 2001, pp. 70-80KM technologies Alpar and Kalmring (2001) Alpar P, Kalmring D 2001 Inter-organisational knowledge management with internet applications Alpar P, Kalmring D (2001) Inter-organisational knowledge management with internet applications. In Proceedings of the Ninth European Conference on Information Systems (Smithson S, Gricar J, Podlogar M, Avgerinou S eds.), 730-742, Moderna organizacjia, Bled, SloveniaKM technologies Apostolou et al (2007) Dimitris Apostolou, Andreas Abecker and Gregoris Mentzas 2007 Harmonising codification and socialisation in knowledge management Knowledge Management Research & Practice (2007) 5, 271-285

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KM technologies Avital (2004) Avital M 2004 Bolstering Knowledge Management Systems with Appreciative Inquiry Avital M (2004) Bolstering Knowledge Management Systems with Appreciative Inquiry. In Proceedings of the Twelfth European Conference on Information Systems (Leino T, Saarinen T, Klein S eds.), Turku School of Economics and Business Administration, Turku, FinlandKM technologies Avram (2006) Gabriela Avram 2006 At the Crossroads of Knowledge Management and Social Software Avram, G (2006) At the Crossroads of Knowledge Management and Social Software, The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 1-10, available online at www.ejkm.comKM technologies Azzara and Garone (2003) Carey Azzara and Steve Garone 2003 Portals and Integration: Infrastructure Will Rule the Day The AlignIT Group, LLCKM technologies Backlund and Strand (2002) Backlund P, Strand M 2002 Evaluating Knowledge Management In Network Contexts - Applying The Strategic Knowledge Management Framework Backlund P, Strand M (2002) Evaluating Knowledge Management In Network Contexts - Applying The Strategic Knowledge Management Framework. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 830-839, Gdansk, PolandKM technologies Ball (2002) Michael K. Ball 2002 The Next Evolution of Knowledge Management Special Supplement to KMWorld October 2002KM technologies Baltazar (2002) Henry Baltazar 2002 How to Get Your Company in the Know eWeek February 18, 2002KM technologies Becks (2001) Andreas Becks 2001 Visual Knowledge Management with Adaptable Document Maps PhD Theses 2001KM technologies Bennet and Bennet (2008) Alex Bennet and David Bennet 2008 e-Learning as energetic learning VINE: The journal of information and knowledge management systems Vol. 38 No. 2, 2008, pp. 206-220KM technologies Bhatt (2001) Ganesh D. Bhatt 2001 Knowledge management in organizations: examining the interaction between technologies, techniques, and people Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 68-75KM technologies Blackman and Henderson (2007) Deborah A. Blackman and Steven Henderson 2007 Being and Knowing - Ontological Perspectives on Knowledge Management Systems Blackman D A and Henderson S (2007) "Being and Knowing - Ontological Perspectives on Knowledge Management Systems" The Electronic Journal of Knowledge Management, Vol. 5 Issue 3, pp 283 - 290, available online at www.ejkm.comKM technologies Bonifacio et al (2002) Matteo Bonifacio, Paolo Bouquet and Roberta Cuel 2002 The role of classification(s) in distributed knowledge managementKM technologies Braganza et al (2007) Ashley Braganza, Ray Hackney, Satrijo Tanudjojo 2007 Organisational Knowledge Transfer through Creation, Mobilisation and Diffusion: a case analysis of InTouch within Schlumberger Braganza, A., Hackney, R. A. and Tanudjojo, S. (2007) Information Systems JournalKM technologies Bukowitz (1998) Wendi Bukowitz 1998 At the Core of a Knowledge Base Journal of Knowledge Management, Vol. 1 No. 3 March 1998KM technologies Camossi et al (2008) Elena Camossi, Franca Giannini, Marina Monti, Paolo Bragatto, Paolo Pittiglio, and Silvia Ansaldi 2008 Ontology Driven Certification of Pressure Equipments Process Safety Progress (Vol.27, No.4)KM technologies Cecez-Kecmanovic and Jerram (2002) Cecez-Kecmanovic D, Jerram C 2002 A Sensemaking Model Of Knowledge Management In Organisations Cecez-Kecmanovic D, Jerram C (2002) A Sensemaking Model Of Knowledge Management In Organisations. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 894-904, Gdansk, PolandKM technologies Chae (2003) Bongsug Chae 2003 Ubiquitous Computing for Mundane Knowledge Management: Hopes, Challenges and QuestionsKM technologies Cody et al (2002) W. F. Cody, J. T. Kreulen, V. Krishna and W. S. Spangler 2002 The integration of business intelligence and knowledge management IBM Systems Journal, Vol. 41, No. 4, 2002KM technologies Connell et al (2004) Albert L Harris, Charlie C. Chen and William J Perkins 2004 Medical knowledge discovery systems: data abstraction and performance measurement Knowledge Management Research & Practice (2004) 2, 95-102KM technologies Conruyt et al (1997) N.Conruyt, D.Grosser, H.Ralambondrainy 1997 IKBS : An Iterative Knowledge Base System for improving description, classification and identification of biological objects Proceedings of the Indo-French Workshop on Symbolic Data Analysis and its Applications pp. 212-224, Vol.II, Paris, sept. 1997KM technologies Conruyt et al (1997) N.Conruyt, D.Grosser, H.Ralambondrainy 1997 IKBS : An Iterative Knowledge Base System for improving description, classification and identification of biological objects Proceedings of the Indo-French Workshop on Symbolic Data Analysis and its Applications pp. 212-224, Vol.II, Paris, sept. 1997KM technologies Cunningham et al (2005) Hamish Cunningham, Kalina Bontcheva and Yaoyong Li 2005 Knowledge management and human language: crossing the chasm Journal of Knowledge Management, Vol. 9 No. 5, 2005, pp. 108-131KM technologies Daneshgar and Bosanquet (2010) Farhad Daneshgar and Lyn Bosanquet 2010 Organizing Customer Knowledge in Academic Libraries Daneshgar, F. and Bosanquet, L.(2010) "Organizing Customer Knowledge in Academic Libraries" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp21 - 32), available online at www.ejkm comKM technologies Davenport and Volpel (2001) Thomas H. Davenport and Sven C. Volpel 2001 The rise of knowledge towards attention management Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 212-221KM technologies Demarest (1995) Marc Demarest 1999 The Firm And The Guild: A Perspective On The Future Of Knowledge Work And Information Technology http://www.hevanet.com/demarest/marc/[DOCNAME].htmlKM technologies Dixon et al (2009) Brian E. Dixon, Julie J. McGowan and Gary D. Cravens 2009 Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Knowledge Management Research & Practice (2009) 7, 249-259.KM technologies Doctor (2008) Gayatri Doctor 2008 Determining the number of simultaneous users of an institutional knowledge repository at a management institute in India VINE: The journal of information and knowledge management systems, Vol. 38 No. 3, 2008, pp. 334-347KM technologies Doctor and Ramachandran (2008) Gayatri Doctor and Smitha Ramachandran 2008 Dspace@IBSA: knowledge sharing in a management institute VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 42-52KM technologies Donnellan and Fitzgerald (2003) Donnellan B, Fitzgerald B 2003 A knowledge management application to support knowledge sharing in a design engineering community Donnellan B, Fitzgerald B (2003) A knowledge management application to support knowledge sharing in a design engineering community. 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(2003) "Classification of different knowledge management development approaches of SMEs", Knowledge Management Research & Practice, 3, 136-145KM theory Spender (2006) J.C. Spender 2006 Method, philosophy and empirics in KM and IC Spender, J-C. (2006), "Method, philosophy and empirics in KM and IC", Journal of Intellectual Capital, Vol. 7 No. 1, pp. 12-28KM theory Styhre (2005) Alexander Styhre 2005 Science-based innovation: the blind spot of knowledge management theory Knowledge Management Research & Practice (2005) 3, 197-205KM theory Swan and Newell (2000) Swan J, Newell S 2000 Linking Knowledge Management and Innovation Swan J, Newell S (2000) Linking Knowledge Management and Innovation. In Proceedings of the Eighth European Conference on Information Systems (Hansen HR, Bichler M, Mahrer H eds.), 591-598, ViennaKM theory Truch et al (2000) Truch E, Ezingeard J-N, Birchall DW 2000 Developing a Relevant Research Agenda in Knowledge Management - Bridging the Gap Between Knowing and Doin Truch, E., Ezingeard, J-N. and Birchall, D.W. (2000) "Developing a Relevant Research Agenda in Knowledge Management - Bridging the Gap Between Knowing and Doing", In Proceedings of the Eighth European Conference on Information Systems, Vienna, pp. 694-700KM theory Wickramasinghe (2003) Nilmini Wickramasinghe 2003 Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory? Wickramasinghe, N. (2003) "Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory?", Business Process Management Journal, Vol. 9 No. 3, pp. 295-316KM theory Wiig (1997) Karl M. Wiig 1997 Knowledge Management: An Introduction and Perspective Wiig, K.M. (1997) "Knowledge Management: An Introduction and Perspective", Journal of Knowledge Management, Vol. 1 No.1, SeptemberKM theory Zhu (2004) Zhichang Zhu 2004 Knowledge management: towards a universal concept or cross-cultural contexts? Zhu, Z. (2004) "Knowledge management: towards a universal concept or cross-cultural contexts?", Knowledge Management Research & Practice, 2, 67-79KM Toolkits and KMBOK Beijerse (2000) R.P. uit Beijerse 2000 Knowledge management in small and medium-sized companies: knowledge management for entrepreneurs Journal of Knowledge Management, Vol. 4, No. 2, 2000, pp. 162-179KM Toolkits and KMBOK Clayton (2009) Mike Clayton 2009 Management models pocketbook http://mikeclayton.co.uk/books-2/the-management-models-pocketbook/KM Toolkits and KMBOK Heisig (2009) Peter Heisig 2009 Harmonisation of knowledge management - comparing 160 KM frameworks around the globe Heisig, P. (2009) "Harmonisation of knowledge management - comparing 160 KM frameworks around the globe", Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 4-31KM Toolkits and KMBOK Luan and Serban (2002) Jing Luan, Andreea M. Serban 2002 Technologies, Products, and Models Supporting Knowledge Management NEW DIRECTIONS FOR INSTITUTIONAL RESEARCH, no. 113, Spring 2002KM Toolkits and KMBOK McFarlane et al (2009) Donovan A. McFarlane, Bahaudin G. Mujtaba, Frank J. Cavico 2009 The Business School In The 21st Century & Beyond: Integrating Knowledge Management Philosophy Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009KM Toolkits and KMBOK Nada et al (2009) Nader Nada, Mohamed Kholief, Mahmoud. Ghanem and W. Bakry 2009 Dynamic Knowledge Management Toolkit Nada N, Kholief M, Ghanem M, and. Bakry W. "Dynamic Knowledge Management Toolkit", Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp261 -266), available online at www.ejkm comKM Toolkits and KMBOK Ramalingam (2006) Ben Ramalingam 2006 Tools for knowledge and learning - a guide for development and humanitarian organisations Overseas Development InstituteKM Toolkits and KMBOK Reisman et al (2007) Jane Reisman, Anne Gienapp And Sarah Stachowiak 2007 A Handbook Of Data Collection ToolsKM Toolkits and KMBOK SDC (2009) Swiss Agency for Development and Cooperation SDC 2009 Knowledge Management Toolkit SDC 2009KM Toolkits and KMBOK Sinclair (2008) Niall Sinclair 2008 The changing face of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 22-29KM value and value of knowledge 2003 Caterpillar capitalizes on virtual communities: Knowledge sharing provides competitive edgeKM value and value of knowledge Using KM to vastly improve HRMKM value and value of knowledge 2006 Measuring Knowledge http://classes.maxwell.syr.edu/ppa776/index.htmlKM value and value of knowledge Knowledge-Based Client RelationshipsKM value and value of knowledge 2000 Examples of Knowledge Management Effects and Benefits Knowledge Research InstituteKM value and value of knowledge IBM Global Services SMPO leverages sales force knowledge to win back the globeKM value and value of knowledge Al-Athari and Zairi (2001) Ahmad Al-Athari and Mohamed Zairi 2001 Building benchmarking competence through knowledge management capability An empirical study of the Kuwaiti context Benchmarking: An International Journal, Vol. 8 No. 1, 2001, pp. 70-80KM value and value of knowledge Alavi et al (2006) Hamid Reza Alavi, Mohammad Hossein Nekui, Nematollah Musa Pour, Shahid Bahonar 2006 The Relationship Between The Knowledge Of Managers From Management Functions And Their Managerial Performances Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006KM value and value of knowledge Ali and Yusof (2004) Hafizi M. Ali and Zawiyah M. Yusof 2004 Knowledge Management in Malaysian Banks: a study of causes and effects Ali, H.M. and Zawiyah M. Yusof, Z.M. (2004), Knowledge Management in Malaysian Banks: a study of causes and effects, Information Development, Vol. 20, No. 3KM value and value of knowledge Anantatmula and Kanungo (2008) Vittal Anantatmula and Shivraj Kanungo 2008 Role of IT and KM in improving project management performance Anantatmula and Kanungo (2008), "Role of IT and KM in improving project management performance", VINE: The journal of information and knowledge management systems, Vol. 38, No. 3, 2008, pp. 357-369KM value and value of knowledge Apostolou et al (2007) Dimitris Apostolou, Andreas Abecker and Gregoris Mentzas 2007 Harmonising codification and socialisation in knowledge management Knowledge Management Research & Practice (2007) 5, 271-285KM value and value of knowledge Aramburu et al (2006) Nekane Aramburu, Josune Sa´enz and Olga Rivera 2006 Fostering innovation and knowledge creation: the role of management context Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 157-168KM value and value of knowledge Azan and Sutter (2010) Wilfrid Azan and Isabelle Huber Sutter 2010 Knowledge transfer in post-merger integration management: case study of a multinational healthcare company in Greece Knowledge Management Research & Practice (2010) 8, 307-321KM value and value of knowledge Bailey and Clarke (2000) Catherine Bailey and Martin Clarke 2000 How do managers use knowledge about knowledge management? Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 235-243KM value and value of knowledge Bailey and Clarke (2001) Catherine Bailey and Martin Clarke 2001 Managing knowledge for personal and organisational benefit Bailey, C. and Clarke, M. (2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 58-67KM value and value of knowledge Bayou and Rubenstein (2001) Michael E Bayou and Alan Rubenstein 2001 Accounting for a system of corporate knowledge Managerial Auditing Journal, Vol. 16 No. 6, 2001, pp. 331-338KM value and value of knowledge Bogdanowicz and Bailey (2002) Maureen S. Bogdanowicz and Elaine K. Bailey 2002 The value of knowledge and the values of the new knowledge worker: generation X in the new economy Journal of European Industrial Training 26/2/3/4 [2002] pp.125-129KM value and value of knowledge Bratianu (2009) Constantin Bratianu 2009 The Frontier of Linearity in the Intellectual Capital Metaphor Bratianu, C. "The Frontier of Linearity in the Intellectual Capital Metaphor" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp415 -424), available online at www.ejkm comKM value and value of knowledge Brown et al (2005) J P Brown, Anne P Massey and Elizabeth Boling 2005 Evaluation of knowledge management systems: Insights from the study of a technical support knowledge base Brown, J.P., Massey, A.P. and Boling, E. (2005), Evaluation of knowledge management systems: Insights from the study of a technical support knowledge base, Knowledge Management Research & Practice (2005) 3, 49-59KM value and value of knowledge Bukowitz (1998) Wendi Bukowitz 1998 At the Core of a Knowledge Base Journal of Knowledge Management, Vol. 1 No. 3 March 1998KM value and value of knowledge Camossi et al (2008) Elena Camossi, Franca Giannini, Marina Monti, Paolo Bragatto, Paolo Pittiglio, and Silvia Ansaldi 2008 Ontology Driven Certification of Pressure Equipments Process Safety Progress (Vol.27, No.4)KM value and value of knowledge Carrillo et al (2003) Patricia M Carrillo, Herbert S Robinson, Chimay J Anumba and Ahmed M Al-Ghassani 2003 IMPaKT: A Framework for Linking Knowledge Management to Business Performance Electronic Journal of Knowledge Management, Vol. 1 Issue 1, 2003, pp. 1-12, http://www.ejkm.comKM value and value of knowledge Chan et al (2009) Eric W.L. Chan, Derek H.T. Walker and Anthony Mills 2009 Using a KM framework to evaluate an ERP system implementation Journal of Knowledge Management, Vol. 13 No. 2, 2009, pp. 93-109KM value and value of knowledge Chang and Ahn (2005) Suk-Gwon Chang and Jae-Hyeon Ahn 2005 Product and process knowledge in the performance-oriented knowledge management approach Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 114-132

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KM value and value of knowledge Chase (1997) Rory L. Chase 1997 The Knowledge-Based Organization: An International Survey Journal of Knowledge Management, Vol. 1 No. 1 September 1997KM value and value of knowledge Chase (1997) Rory L. Chase 1997 Knowledge Management Benchmarks Journal of Knowledge Management, Vol. 1 No. 1 September 1997KM value and value of knowledge Chatzkel (2003) Jay Chatzkel 2003 Braintrust International 2003 Conference, San Francisco, CA Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 136-143KM value and value of knowledge Cimon (2004) Yan Cimon 2004 Knowledge related asymmetries in strategic alliances Yan Cimon, (2004) "Knowledge-related asymmetries in strategic alliances", Journal of Knowledge Management, Vol. 8 Iss: 3, pp.17 - 30KM value and value of knowledge Claycomb et al (2001) Cindy Claycomb, Cornelia Droge and Richard Germain 2001 Applied process knowledge and market performance: the moderating effect of environmental uncertainty Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 264-277KM value and value of knowledge Coakes and Bradburn (2005) Elayne Coakes and Anton Bradburn 2005 What is the value of intellectual capital? Knowledge Management Research & Practice (2005) 3, 60-68KM value and value of knowledge Connell (2003) Con Connell 2003 Book Review, The New Knowledge Management - Complexity, Learning and Sustainable Innovation, Mark W. McElroy Published by Butterworth-Heinemann, 2002 Knowledge Management Research & Practice (2003) 1, 64-66KM value and value of knowledge Connell and Voola (2007) Julia Connell and Ranjit Voola 2007 Strategic alliances and knowledge sharing: synergies or silos? Journal of Knowledge Management, Vol. 11 No. 3, 2007, pp. 52-66KM value and value of knowledge Davenport (2005) Davenport, T. 2005 Personal Knowledge Management Davenport, T. (2005), "Personal Knowledge Management", Babson Knowledge article, 28 November 2005, www.babsonknowledge.orgKM value and value of knowledge Dominguez et al (2003) Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE and Begoña ARREGUI 2003 An overview of Empirical Reports about Knowledge Management Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE2 and Begoña ARREGUI3, An overview of Empirical Reports about Knowledge Management, 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainKM value and value of knowledge Donoghue et al (1999) Donoghue, L.P., Harris, J.G. and Weitzman, B.A. 1999 Knowledge Management Strategies that Create Value Donoghue, L.P., Harris, J.G. and Weitzman, B.A. (1999), Knowledge Management Strategies that Create Value, Outlook, No. 1KM value and value of knowledge Dove (1999) Rick Dove 1999 Knowledge management, response ability, and the agile enterprise Journal of Knowledge Management, Vol. 3 · No. 1 · 1999 · pp. 18-35KM value and value of knowledge d'Souza and Schenkel (2010) Rodney R. D’Souza and Mike Schenkel 2010 A Study of the Antecedents to and Effects of Opportunity Variation USASBE_2010KM value and value of knowledge Edwards et al (2005) John S. Edwards, Duncan Shaw and Paul M. Collier 2005 Knowledge management systems: finding a way with technology John S. Edwards, Duncan Shaw and Paul M. Collier (2005) Knowledge management systems: finding a way with technology, Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 113-125KM value and value of knowledge Filius et al (2000) Renee Filius, Jan A de Jong andErik C. Roelofs 2000 Knowledge Management in the HRD office: a comparison of three cases Journal of Workplace Learning, Vol. 12 No. 7, 2000 pp 286-295KM value and value of knowledge Firestone (2001) Joseph M. Firestone 2001 Estimating Benefits of Knowledge Management Initiatives: Concepts, Methodology, and Tools Knowledge and Innovation, Vol. 1, No. 3, APRIL 15, 2001KM value and value of knowledge Fischer and Ostwald (2001) Gerhard Fischer and Jonathan Ostwald 2001 Knowledge Management: Problems, Promises, Realities, and Challenges IEEE INTELLIGENT SYSTEMS, JANUARY/FEBRUARY 2001 computer.org/intelligentKM value and value of knowledge Gaffoor and Cloete (2010) Shamin Gaffoor and Fanie Cloete 2010 Knowledge management in local government: The case of Stellenbosch Municipality SA Journal of Information Management, Vol. 12, No. 1KM value and value of knowledge Gooijer (2000) Jinette de Gooijer 2000 Designing a knowledge management performance framework Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 303-310KM value and value of knowledge Haesli and Boxall (2005) Astrid Haesli and Peter Boxall 2005 When knowledge management meets HR strategy: an exploration of personalization retention and codification-recruitment configurations Int. J. of Human Resource Management, Vol. 16, No. 11, November 2005, pp. 1955-1975KM value and value of knowledge Hall et al (2009) William P. Hall, Susu Nousala and Bill Kilpatrick 2009 One company - two outcomes - Knowledge integration vs corporate disintegration in the absence of knowledge management VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, pp. 242-258KM value and value of knowledge Hanisch et al (2009) Bastian Hanisch, Frank Lindner, Ana Mueller and Andreas Wald 2009 Knowledge management in project environments Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 148-160KM value and value of knowledge Harris (2005) Therese Harris 2005 Improving the Deal through Knowledge Management KMWorld.com, posted Nov 1, 2005KM value and value of knowledge Harvard Computing Group (1998) 1998 Knowledge Management - Return on Investment Harvard Computing Group Report, Vol. 1, No. 2KM value and value of knowledge Heath (2003) James Heath 2003 Harvesting and using corporate knowledge Heath, J. (2003) "Harvesting and using corporate knowledge", Work Study, Vol. 52, No. 4, 2003, pp 184-189KM value and value of knowledge Holsapple and Jone (2004) Clyde W. Holsapple and Kiku Jones 2004 Exploring Primary Activities of the Knowledge Chain Knowledge and Process Management, Vol. 11 No. 3 pp 155-174 (2004)KM value and value of knowledge Housel and Nelson (2005) Thomas J. Housel and Sarah K. Nelson 2005 Knowledge valuation analysis: Applications for organizational intellectual capital Journal of Intellectual Capital, Vol. 6 No. 4, 2005, pp. 544-557KM value and value of knowledge Huang (1997) Kuan-Tsae Huang 1997 Capitalizing Collective Knowledge for Winning, Execution and Teamwork Journal of Knowledge Management, Vol. 1 No. 2 December 1997KM value and value of knowledge Huang (2009) Jih-Jeng Huang 2009 Knowledge creation in strategic alliances based on an evolutionary perspective: a mathematical representation Knowledge Management Research & Practice (2009) 7, 52-64KM value and value of knowledge Huang et al (2010) Tsu-Te (Andrew) Huang, Le Chen and Rodney A. Stewart 2010 The moderating effect of knowledge sharing on the relationship between manufacturing activities and business performance Knowledge Management Research & Practice (2010) 8, 285-306KM value and value of knowledge Huang et al (2011) Li-Su Huang, Mohammed Quaddus, Anna L. Rowe and Cheng-Po Lai 2011 An investigation into the factors affecting knowledge management adoption and practice in the life insurance business Knowledge Management Research & Practice (2011) 9, 58-72KM value and value of knowledge Hylton (2002) Anne Hylton 2002 Measuring and Valuing Knowledge: The role of the knowledge audit www.annhylton.comKM value and value of knowledge Ibrahim and Reid (2010) Fahmi Ibrahim and Vivien Reid 2010 What is the Value of Knowledge Management Practices? Ibrahim, F and Reid, V. "What is the Value of Knowledge Management Practices?" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp567 - 574), available online at www.ejkm comKM value and value of knowledge Johnson et al (2004) Ian M. Johnson, Dorothy A.Williams, Caroline Wavell and Graeme Baxter 2004 Impact evaluation, professional practice, and policy making New Library World, Vol. 105, No. 1196/1197, 2004, pp. 33-46KM value and value of knowledge Jones et al (2003) Nory B. Jones, Richard T. Herschel and Douglas D. Moesel 2003 Using knowledge champions to facilitate knowledge management Nory B. Jones, Richard T. Herschel and Douglas D. Moesel, (2003), "Using ‘‘knowledge champions’’ to facilitate knowledge management", Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 49-63KM value and value of knowledge Joseph (2009) Bwalya Kelvin Joseph 2009 Role Of Reliable Policies In Promoting Research And Knowledge Management: The African Context Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009KM value and value of knowledge Kalling (2003) Thomas Kalling 2003 Knowledge management and the occasional links with performance Journal of Knowledge Management, Vol. 7 No. 3, 2003 p67-81KM value and value of knowledge Kalseth (2001) Karl Kalseth 2001 How Knowledge Management Will Develop The Organisation Of The Future IOD 2001KM value and value of knowledge Kalseth and Cummings (2001) Karl Kalseth and Sarah Cummings 2001 Knowledge Management: development strategy or business strategy? Information Development, vol. 17, no. 3, September 2001 p163-172KM value and value of knowledge Keller (ed) (2001) Maria Seddio, John M.Leitch and Philip W.Rosen, Joy McGovern, Jay A. Conger, Edward E.Lawler III, and David L. Finegold, Gary English, Bill Keller, ARBORA 2001 Manchester Review on KM 2001 - Various articlesKM value and value of knowledge Kridan and Goulding (2006) Ahmed Belaid Kridan and Jack Steven Goulding 2006 A case study on knowledge management implementation in the banking sector VINE: The journal of information and knowledge management systems, Vol. 36 No. 2, 2006, pp. 211-222KM value and value of knowledge Li et al (2009) Jessica Li, Gary Brake, Angeline Champion, Tony Fuller, Sandy Gabel and Lori Hatcher-Busch 2009 Workplace learning: the roles of knowledge accessibility and management Journal of Workplace Learning, Vol. 21 No. 4, 2009, pp. 347-364KM value and value of knowledge Lierni and Ribiere (2008) Peter C. Lierni and Vincent M. Ribiere 2008 The relationship between improving the management of projects and the use of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 133-146KM value and value of knowledge Lim and Dallimore (2004) Lynn L.K. Lim and Peter Dallimore 2004 Intellectual capital: management attitudes in service industries Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 181-194KM value and value of knowledge Lopes and Martins (2006) Ilídio Lopes and Maria do Rosário Martins 2006 The New Business Models in the Knowledge Economy: the Strategic Way to Value Creation Lopes I and do Rosário Martins M (2006) "The New Business Models in the Knowledge Economy: the Strategic Way to Value Creation" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 159 - 168, available online at www.ejkm.comKM value and value of knowledge Loria (2001) Michael Loria 2001 Knowledge Management and Collaboration Special Supplement to KMWorld July/August 2001KM value and value of knowledge Mahesh and Suresh (2009) Kavi Mahesh and J.K. Suresh 2009 Knowledge criteria for organization design Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 41-51,KM value and value of knowledge Mahmoodsalehi and Jahanyan (2009) Mahdi Mahmoodsalehi, Saeed Jahanyan 2009 The Effect Of Knowledge Management On Relationship Between Intellectual Capital And Business Performance: A Case Study Of IRAN’s Industrial Development And Renewal Organization (IDRO)Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009KM value and value of knowledge Malhotra (1998) Malhotra, Yogesh 1998 Deciphering the knowledge management hype, the Journal for Quality and Participation Malhotra, Y Tools@work: Deciphering the knowledge management hype, the Journal for Quality and Participation; Cincinnati; Jul/Aug 1998, 21(4), pp 58-60KM value and value of knowledge Marque´s and Simon (2006) Daniel Palacios Marque´s and Fernando Jose´ Garrigo´s Simon 2006 The effect of knowledge management practices on firm performance Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 143-156KM value and value of knowledge Marr et al (2003) Bernard Marr, Oliver Gupta, Stephen Pike and Goran Roos 2003 Intellectual capital and knowledge management effectivenes Management Decision 41/8 [2003] 771-781KM value and value of knowledge Martin (2004) William John Martin 2004 Demonstrating knowledge value: a broader perspective on metrics Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 77-91KM value and value of knowledge Matthews (1996) Monte L. Matthews 1996 Using knowledge to drive improvements The TQM Magazine, Vol. 8 · No. 1· 1996 · pp. 31-42KM value and value of knowledge Mavridis (2004) Dimitrios G. Mavridis 2004 The intellectual capital performance of the Japanese banking sector Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 92-115KM value and value of knowledge McGregor et al (2004) Judy McGregor, David Tweed and Richard Pech 2004 Human capital in the new economy: devil’s bargain? Journal of Intellectual Capital, Vol. 5 No. 1, 2004, pp. 153-164KM value and value of knowledge Meso et al (2002) Peter Meso, Marvin D. Troutt and Justyna Rudnicka 2002 A review of naturalistic decision making research with some implications for knowledge management Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 63-73KM value and value of knowledge Moffett and Hinds (2010) Sandra Moffett and Anne Hinds 2010 Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations Moffett, S and Hinds, A. (2010) "Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.103 - 118, available online at www.ejkm comKM value and value of knowledge Mohamed et al (2009) Mirghani Mohamed, Michael Stankosky and Mona Mohamed 2009 An empirical assessment of knowledge management criticality for sustainable development Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 271-286KM value and value of knowledge Moore (2002) 2002 KM in Review: Tracing the Value of Knowledge AssetsKM value and value of knowledge Moore (2002) Andy Moore 2002 In Search of the 'Amazing Truth' KMWorld October 2002KM value and value of knowledge Moorthy and Polley (2010) Subba Moorthy and Douglas E. 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Journal of Knowledge Management, Vol. 10 No. 2, 2006, pp. 3-7KM value and value of knowledge Pablos (2002) Patricia Ordo´n¨ ez de Pablos 2002 Knowledge management and organizational learning: typologies of knowledge strategies in the Spanish manufacturing industry from 1995 to 1999 Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 52-62KM value and value of knowledge Papoutsakis and Vallès (2006) Haris Papoutsakis and Ramon Salvador Vallès 2006 Linking Knowledge Management and Information Technology to Business Performance: A Literature Review and a Proposed Model Journal of Knowledge Management Practice, Vol. 7, No. 1, March 2006KM value and value of knowledge Polterauer and Mayrhofer (1999) Andrea Polterauer and David Mayrhofer 1999 Practical Applications of Knowledge Management: Reference Models for Key Issues ECSCW 99 WorkshopKM value and value of knowledge Pór (2000) George Pór 2000 The Value of Emergent Value Creation Models in the Knowledge Economy: Towards a Framework for Analysis and Action "Consultation Meeting on the Future of Organisations and Knowledge Management" of the European Commission's Directorate-General Information Society, Brussels, May 23-24, 2000KM value and value of knowledge Powell (2000) Melissa Powell 2000 IDC forecasts the KM software market to reach $5.4 billion worldwide by 2004 BMI-TECHKNOWLEDGE, 9 October 2000KM value and value of knowledge Prola (2000) Rosemary Faya Prola 2000 Knowledge Management Nets Big Rewards: Capturing and exploiting knowledge can place organizations on the winner's stand Smith Business, Winter 2000, Vol. 1, No. 2KM value and value of knowledge Randeree (2006) Ebrahim Randeree 2006 Knowledge management: securing the future Journal of Knowledge Management, Vol. 10 No. 4, 2006, pp. 145-156KM value and value of knowledge Regev et al (2006) Sary Regev, Avraham Shtub and Yakov Ben-Haim 2006 Managing Project Risks As Knowledge Gaps Project Management Journal, 2006, vol. 37, issue 5, pp.17-25KM value and value of knowledge Rizzi et al (2009) Carlo Rizzi, Diego Ponte and Matteo Bonifacio 2009 A new institutional reading of knowledge management technology adoption Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 75-85KM value and value of knowledge Rodríguez (2003) Blanca María Martins Rodríguez 2003 A New Insight into the Valuation of Start-ups: Bridging the Intellectual Capital Gap in Venture Capital Appraisals Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 125-138KM value and value of knowledge Rothenburger and Galarreta (2006) Bernard Rothenburger and Daniel Galarreta 2006 Facing knowledge evolution in space project: a multi-viewpoint approach Journal of Knowledge Management, Vol. 10 No. 2, 2006, pp. 52-65KM value and value of knowledge Santosus (2005) Santosus, M. 2005 The Time Is Now Santosus, M. (2005), "The Time Is Now", CIO magazine, February 08, 2005, http://www.cio.com/research/knowledge/know.html?ID=2208KM value and value of knowledge Shang et al (2009) Shari S.C. Shang, Shu-Fang Lin and Ya-Ling Wu 2009 Service innovation through dynamic knowledge management Shang, S. Lin, S-F. and Wu, Y-L. (2009) "Service innovation through dynamic knowledge management", Industrial Management & Data Systems, Vol. 109 No. 3, 2009, pp. 322-337KM value and value of knowledge Shein (2001) Esther Shein 2001 The Knowledge Crunch Shein, E. (2001), "The Knowledge Crunch", CIO Magazine, May 1, 2001, http://www.cio.com/archive/050101/crunch.htmlKM value and value of knowledge Siachou and Ioannidis (2009) Evangelia Siachou and Anthony Ioannidis 2009 Questioning the Positive Effect of External Knowledge Transfer Incurred by Industry Attractiveness: the Case of Mobile Virtual Network Operators (MVNOs) Siachou, E and Ioannidis, A. "Questioning the Positive Effect of External Knowledge Transfer Incurred by Industry Attractiveness: the Case of Mobile Virtual Network Operators (MVNOs)" Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp267 - 276), available online at www.ejkm comKM value and value of knowledge Skilton and Dooley (2002) Paul F. Skilton and Kevin Dooley 2002 Technological knowledge maturity, innovation and productivity International Journal of Operations and Production Management, Vol. 22, No. 8., 2002, pp. 887-901KM value and value of knowledge Skyrme (1998) David J. Skyrme 1998 Developing A Knowledge Strategy This article first appeared in the January 1998 edition of StrategyKM value and value of knowledge Skyrme (2003) David J. Skyrme 2003 Knowledge Management: making sense of an oxymoronKM value and value of knowledge Smart et al (2003) P. Andi Smart, Roger S. Maull, Zoe J. Radnor and Thomas J. 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A practical application in the city of Mataro Knowledge Management Research & Practice (2004) 2, 13-23Knowledge cities Yigitcanlar (2009) Tan Yigitcanlar 2009 Planning for knowledge-based urban development: global perspectives Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 228-242Knowledge management KM News Recommended ReadingKnowledge management Various KMSSA threadsKnowledge management Agourram (2009) Hafid Agourram 2009 The Quest For The Effectiveness Of Knowledge Creation Agourram (2009),The Quest For The Effectiveness Of Knowledge Creation, Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009Knowledge management Alrawi and Elkhatib (2009) Khalid Alrawi, Sobhy Elkhatib 2009 Knowledge Management Practices In The Banking Industry: Present And Future State Alrawi and Elkhatib (2009), Knowledge Management Practices In The Banking Industry: Present And Future, Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Knowledge management Ambos and Schlegelmilch (2009) Tina C. 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Anantatmula 2008 Leadership role in making effective use of KM Anantatmula (2008), "Leadership role in making effective use of KM", VINE: The journal of information and knowledge management systems, Vol. 38, No. 4, 2008, pp. 445-460Knowledge management Arntzen and Ndlela (2009) Arntzen Bechina and Nkosi Ndlela 2009 Success Factors in Implementing Knowledge Based Systems Arntzen and Ndlela (2009), Success Factors in Implementing Knowledge Based Systems, Arntzen Bechina, A. A, and Nkosi Ndlela, M. "Success Factors in Implementing Knowledge Based Systems Electronic Journal of Knowledge Management, Vol. 7 Issue 2, pp211 - 218Knowledge management Ash (2006) Jerry Ash 2006 A Short Course in Knowledge Management Association of KnowledgeWork, www.kwork.orgKnowledge management Assudani (2009) Rashmi H. 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The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 11 - 20, available online at www.ejkm.comKnowledge management Blackman and Kennedy (2009) Deborah Blackman and Monica Kennedy 2009 Knowledge management and effective university governance Blackman and Kennedy (2009) "Knowledge management and effective university governance", Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 547-563Knowledge management Blackman and Phillips (2009) Deborah Blackman, Dianne Phillips 2009 The Psychological Contract, Knowledge Management & Organisational Capacity Blackman and Phillips (2009) "The Psychological Contract, Knowledge Management & Organisational Capacity", Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Knowledge management Bocaneanu (2009) Sara Bocaneanu 2009 Implementing Enterprise 2.0 Knowledge Sharing Tools In An Eastern European Consultancy Journal of Knowledge Management Practice, Vol. 10, No. 2, June 2009Knowledge management Borzillo (2009) Stefano Borzillo 2009 Top management sponsorship to guide communities of practice Borzillo (2009) Top management sponsorship to guide communities of practice, Journal of Knowledge Management, Vol. 13 No. 3, 2009Knowledge management Bosch-Sijtsema et al (2009) Petra M. Bosch-Sijtsema, Virpi Ruohoma¨ ki and Matti Vartiainen 2009 Knowledge work productivity in distributed teams Bosch-Sijtsema et al (2009) Knowledge work productivity in distributed teams, Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 533-546Knowledge management de Alvarenga Neto and Loureiro (2009) Rivadávia Correa Drummond de Alvarenga Neto and Rogério Salles Loureiro 2009 Knowledge Management in the Brazilian Agribusiness Industry: a Case Study at Centro de Tecnologia Canavieira Alvarenga Neto, R. C. D, and Loureiro, R. S. (2009) "Knowledge Management in the Brazilian Agribusiness Industry: a Case Study at Centro de Tecnologia Canavieira (Sugarcane Technology Center), Electronic Journal of Knowledge Management, Vol. 7 Issue 2, pp.199 - 210Knowledge management Gill (2009) Avninder Gill 2009 Knowledge management initiatives at a small university International Journal of Educational Management, Vol. 23 No. 7, 2009, pp. 604-616Knowledge management Kidd (2003) John Kidd 2003 Book Review - Handbook on Knowledge Management (2 volume set), Clyde W. Holsapple (editor) Knowledge Management Research & Practice (2003) 1, 61-63Knowledge management Martin and Rice (2009) Nigel Martin and John Rice 2009 Concept maps: a technique for assessing knowledge manager learning needs Knowledge Management Research & Practice (2009) 7, 152-161Knowledge markets Bryan (2004) Lowell L. 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Learning organisation Kimmerle et al (2010) Joachim Kimmerle, Ulrike Cress and Christoph Held 2010 The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building Knowledge Management Research & Practice (2010) 8, 33-44Learning organisation Knauss et al (2006) Eric Knauss, Daniel Lübke and Thomas Flohr 2006 Learning to Tailor Documentation of Software Requirements Journal of Universal Knowledge Management, vol. 1, no. 2 (2006), 103-111Learning organisation Kock et al (1997) Nereu F. Kock Jr., Robert J. McQueen and James L. Corner 1997 The Nature of Data, Information and Knowledge Exchanges in Business Processes: Implications for Process Improvement and Organisational Learning Kock, N.F., Jr., McQueen, R.J. and Corner, J.L. 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(2003), "One Size Doesn’t Fit All: Knowledge Management Systems and Knowledge Sharing Practices in Global Learning Organizations", Sprouts: Working Papers on Information Environments, Systems and Organizations, Vol. 3, Issue 2 (Spring), pp 83-106. http://sprouts.case.edu/2003/030204.pdfMagic bullets Mohamedet al (2006) Mirghani Mohamed, Michael Stankosky and Arthur Murray 2006 Knowledge management and information technology: can they work in perfect harmony Mohamed, M., Stankosky, M. and Murray, A. (2006) "Knowledge management and information technology: can they work in perfect harmony", Journal of Knowledge Management, Vol. 10 No. 3, pp. 103-116Magic bullets Ward and Aurum (2004) James Ward and Aybüke Aurum 2004 Knowledge Management in Software Engineering - Describing the Process Ward, J. and Aurum, A. 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(2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 58-67Measurement of KM performance Beckett (2004) Ronald C. Beckett 2004 Stimulating and evolving knowledge oriented improvement processes in a business enterprise Journal of Manufacturing Technology Management, Vol. 15 · No. 4 · 2004 · pp. 325-334Measurement of KM performance BEI Consulting (2003) BEI Consulting 203 Estimating Return On Investment (ROI) For Knowledge Management (KM) InitiativesMeasurement of KM performance Bose (2004) Ranjit Bose 2004 Knowledge management metrics Industrial Management & Data Systems, Vol. 104 · No. 6 · 2004 · pp. 457-468Measurement of KM performance Brannstrom and Giuliani (2009) Daniel Brännström and Marco Giuliani 2009 Intellectual Capital and IFRS3: A New Disclosure Opportunity Brännström, D. and Giuliani, M. (2009) Intellectual Capital Valuation and IFRS3: A New Disclosure Opportunity." 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"A Methodological Basis for Bringing Knowledge Management to Real-World Environments", Practical Aspects of Knowledge Management, 4th International Conference, PAKM 2002, Vienna, Austria, 2-3 December 2002Measurement of KM performance Ho (2009) Chin-Tsang Ho 2009 The relationship between knowledge management enablers and performance Industrial Management & Data Systems, Vol. 109, No. 1, 2009, pp. 98-117Measurement of KM performance Hofer-Alfeis (2003) Josef Hofer-Alfeis 2003 Effective Integration of Knowledge Management into the Business Starts with a Top-down Knowledge Strategy Journal or Universal Computer Science, 2003, Vol. 9,Issue 7, http://www.jucs.orgMeasurement of KM performance Iftikhar et al (2003) Zuhair Iftikhar, Inger V. Eriksson & Gary W. Dickson 2003 Developing an Instrument for Knowledge Management Project Evaluation Iftikhar, Z. Eriksson, I.V. and Dickson, G.W. (2003), "Developing an Instrument for Knowledge Management Project Evaluation", Electronic Journal of Knowledge Management, Vol. 1 Issue 1 (2003) 55-62 http://www.ejkm.comMeasurement of KM performance Jaaskelainen (2009) Aki Jääskeläinen 2009 Identifying a Suitable Approach for Measuring and Managing Public Service Productivity Jääskeläinen, A. "Identifying a Suitable Approach for Measuring and Managing Public Service Productivity" Electronic Journal of Knowledge Management, Vol. 7 Issue 4, (pp447 - 458), available online at www.ejkm comMeasurement of KM performance Jaaskelainen and Lonnqvist (2009) Aki Jääskeläinen and Antti Lonnqvist 2009 Designing operative productivity measures in public services VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 55-67Measurement of KM performance Jadoon and Hasnu (2009) Immad Khan Jadoon, Syed Amjad Farid Hasnu 2009 Collaboration Dichotomies In Knowledge Management Success Journal of Knowledge Management Practice, Vol. 10, No. 4, December 2009Measurement of KM performance Jennex et al (2009) Murray E. Jennex, Stefan Smolnik, David T. Croasdell 2009 Towards a consensus knowledge management success definition VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, pp. 174-188Measurement of KM performance Joia (2002) Luiz Antonio Joia 2002 Assessing unqualified in-service teacher training in Brazil using knowledge management theory: a case study Journal of Knowledge Management, Vol. 6, No. 1, 2002, pp. 74-86Measurement of KM performance Jones (2002) Ros Jones 2002 Measuring the benefits of knowledge management at the FSA FSA, June 2002Measurement of KM performance Jones (2005) Michael L.W. Jones 2005 Organizational Socialization As A Relational Knowledge Management Issue In Complex Adapative Relational Systems In Partial Fulfillment of the Requirements of the Degree of Doctor of PhilosophyMeasurement of KM performance Joshi (2001) K. D. Joshi 2001 A Framework to Study Knowledge Management Behaviors During Decision Making Proceedings of the 34th Hawaii International Conference on System Sciences - 2001Measurement of KM performance Koolmees et al (2009) Hans Koolmees, Henk Smeijsters and Sylvia Schoenmakers 2009 How to Improve Your Knowledge Intensive Organisation: Implementing a Knowledge Management Scan Within Public and Private Sector Organisations Koolmees, H., Smeijsters, H. and Schoenmakers, S. "How to Improve Your Knowledge Intensive Organisation: Implementing a Knowledge Management Scan Within Public and Private Sector Organisations", The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 77 - 86, available online at www.ejkm.comMeasurement of KM performance Leseure and Brookes (2004) Michel Leseure and Naomi Brookes 2004 Knowledge management benchmarks for project management Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 103-116Measurement of KM performance Lo and Chin (2009) Kwong-Chi Lo and Kwai-Sang Chin 2009 User-satisfaction-based knowledge management performance measurement International Journal of Quality & Reliability Management, Vol. 26 No. 5, pp. 449-468Measurement of KM performance Lycett and Giaglis Mark Lycett and George M. 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(2003), "Measuring Knowledge Assets of a Nation: Knowledge Systems for Development", Knowledge management measurement: State of research 2003-2004, Measuring knowledge assets of a nation, Research paper prepared for United Nations Advisory Meeting, Knowledge Systems for DeveMeasurement of KM performance Marr et al (2004) Bernard Marr, Gianni Schiuma and Andy Neely 2004 Intellectual capital - defining key performance indicators for organizational knowledge assets Business Process Management Journal, Vol. 10 No. 5, 2004, pp. 551-569Measurement of KM performance Martí (2003) José María Viedma Martí 2003 In Search of an Intellectual Capital General Theory Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 213-226Measurement of KM performance Marti (2004) Jose Maria Viedma Marti 2004 Strategic knowledge benchmarking system: a knowledge based strategic management information system for firms Journal of Knowledge Management, Vol. 8 No.6, 2004, pp 31-49Measurement of KM performance Mathew and Kavitha (2009) Viju Mathew, Mary Kavitha 2009 Implementing Knowledge Management Knowledge Mapping, Matrix And Supports Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Measurement of KM performance Mathi (2004) KAVINDRA MATHI 2004 Key Success Factors For Knowledge Management MBA Masters thesis December 2004Measurement of KM performance Merono-Cerdan et al (2007) Angel L. Merono-Cerdan, Carolina Lopez-Nicolas and Ramo´n Sabater-Sa´nchez 2007 Knowledge management strategy diagnosis from KM instruments use Angel L. Merono-Cerdan, Carolina Lopez-Nicolas and Ramo´n Sabater-Sa´nchez (2007), Knowledge management strategy diagnosis from KM instruments use, Journal of Knowledge Management, Vol. 11 No. 2, pp. 60-72Measurement of KM performance Mertins et al (2010) Kai Mertins, Markus Will and Cornelia Meyer 2010 Analysing and Enhancing IC in Business Networks: Results from a Recent Study Mertins, K, Will, M and Meyer, C. “Analysing and Enhancing IC in Business Networks: Results From a Recent Study” Electronic Journal of Knowledge Management, Vol. 8 Issue 2 (pp245 - 252), available online at www.ejkm comMeasurement of KM performance Milne and Callahan (2006) Patricia Milne and Shawn Callahan 2006 ActKM: the story of a community Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 108-118Measurement of KM performance Minonne and Turner (2010) Clemente Minonne and Geoff Turner 2010 Evaluating Knowledge Management Performance Minonne, C and Turner, G. "Evaluating Knowledge Management Performance" Electronic Journal of Knowledge Management, Vol. 7 Issue 5 (pp583 - 592), available online at www.ejkm comMeasurement of KM performance Mitchell and Boyle (2010) Rebecca Mitchell and Brendan Boyle 2010 Knowledge creation measurement methods Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 67-82Measurement of KM performance Moffett and Hinds (2010) Sandra Moffett and Anne Hinds 2010 Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations Moffett, S and Hinds, A. (2010) "Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.103 - 118, available online at www.ejkm comMeasurement of KM performance Mohamed et al (2009) Mirghani Mohamed, Michael Stankosky and Mona Mohamed 2009 An empirical assessment of knowledge management criticality for sustainable development Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 271-286Measurement of KM performance Moussa (2009) Chihab Ben Moussa 2009 Moving Beyond Traditional Knowledge Management: A Demand-Based Approach Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009Measurement of KM performance Munyua and Stilwell (2010) Hilda Munyua and Christine Stilwell 2010 A mixed qualitative-quantitative participatory methodology - A study of the agricultural knowledge and information system (AKIS) of small-scale farmers in Kirinyaga district, KenyaLibrary Management, Vol. 31 No. 1/2, 2010, pp. 5-18Measurement of KM performance Nemetz (2006) Martin Nemetz 2006 Towards a Model for Creating Comparable Intellectual Capital Reports Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 217-234Measurement of KM performance Neumann and Tome (2010) Gaby Neumann and Eduardo Tomé 2010 Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal Neumann, G and Tomé, E. (2010) "Functional Concept for a Web-Based Knowledge Impact and IC Reporting Portal" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.119 - 128, available online at www.ejkm comMeasurement of KM performance Oinas-Kukkonen (2005) Harri Oinas-Kukkonen 2005 Towards evaluating knowledge management through the 7C Model Oinas-Kukkonen, H. (2005), "Towards evaluating knowledge management through the 7C Model", ECITE 2005 The 12th European Conference on Information Technology Evaluation, Turku, Finland, 29-30 September 2005Measurement of KM performance Okunoye et al (2002) Adekunle Okunoye, Erkki Innola and Helena Karsten 2002 Benchmarking Knowledge Management in Developing Countries: Case of Research Organizations in Nigeria, The Gambia, and IndiaMeasurement of KM performance Peters et al (2010) Kristian Peters, Laura Maruster and Rene´ J. Jorna 2010 Knowledge claim evaluation: a fundamental issue for knowledge management Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 243-257Measurement of KM performance Politis (2002) John D. Politis 2002 Transformational and transactional leadership enabling (disabling) knowledge acquisition of self-managed teams: the consequences for performanc Leadership an Organisation Development Journal, 23/4, 2002, pp.186-197Measurement of KM performance Rich and Duchessi (2004) Eliot Rich and Peter Duchessi 2004 Modeling the Sustainability of Knowledge Management Programs Proceedings of the 37th Hawaii International Conference on System Sciences - 2004Measurement of KM performance Robertson (2003) James Robertson 2003 Metrics for knowledge management and content management Step Two Consulting, KM Column 2003Measurement of KM performance Robinson et al (2005) Herbert S. Robinson, Patricia M. Carrillo, Chimay J. Anumba and Ahmed M. Al-Ghassani 2005 Knowledge management practices in large construction organisations Engineering, Construction and Architectural Management, Vol. 12 No. 5, 2005, pp. 431-445Measurement of KM performance Scarso et al (2009) Enrico Scarso, Ettore Bolisani and Luigi Salvador 2009 A systematic framework for analysing the critical success factors of communities of practice Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 431-447Measurement of KM performance Schack (2004) Thomas Schack 2004 Knowledge and performance in action Journal of Knowledge Management, Vol. 8 No.4, 2004, pp 38-53Measurement of KM performance Schiuma and Jarrar (2004) Giovanni Schiuma and Yasar Jarrar 2004 Benchmarking knowledge for value creation Guest editorial, Benchmarking: An International Journal, Vol. 11 Issue 6, 2004, p 559Measurement of KM performance Sequeira et al (2009) Camilo Augusto Sequeira, Eloi Ferna´ndez y Fernadez and Marcia Christina Borges 2009 The best returns come from intangible resources: an integrated approach VINE: The journal of information and knowledge management systems, Vol. 39 No. 1, 2009, pp. 7-19Measurement of KM performance Shih et al (2010) Kuang-Hsun Shih, Chia-Jung Chang and Binshan Lin 2010 Assessing knowledge creation and intellectual capital in banking industry Journal of Intellectual Capital, Vol. 11 No. 1, 2010, pp. 74-89Measurement of KM performance Soliman (2000) Fawzy Soliman 2000 Application of knowledge management for hazard analysis in the Australian dairy industry Journal of Knowledge Management, Vol. 4, No. 4, 2000, pp. 287-294Measurement of KM performance Sotirakou and Zeppou (2004) Tatiana Sotirakou and Mary Zeppou 2004 The 'MATE' model: a strategic knowledge management technique on the chessboard of public-sector modernization Management Decision, Vol. 42 No. 1, 2004, pp. 69-88Measurement of KM performance Strassmann (2001) Strassmann, P.A. 2001 Letting Go of the KM Profit Motive: It is not only impossible to link KM to Profits - it is unnecessary Strassmann, P.A. (2001), "Letting Go of the KM Profit Motive: It is not only impossible to link KM to Profits - it is unnecessary.", Knowledge Management Magazine, August 6, 2001Measurement of KM performance Sunassee and Sewry (2002) Nakkiran N Sunassee And David A Sewry 2002 A Theoretical Framework for Knowledge Management Implementation Proceedings of SAICSIT 2002, pp. 235 - 245Measurement of KM performance Sunassee and Sewry (2003) Nakkiran N Sunassee And David A Sewry 2003 An Investigation of Knowledge Management Implementation Strategies Sunassee, N.N. and Sewry, D.A. (2003), "An Investigation of Knowledge Management Implementation Strategies", Proceedings of SAICSIT 2003, pp 24 - 36Measurement of KM performance Sveiby (2000) Karl-Erik Sveiby 2000 Progress made in developing valid and reliable tools for measuring knowledge-based assets Knowledge Management: The New Challenge For Firms And Organisations, 21 and 22 September 2000, Courtyard Marriot Hotel, 350 Dalhouse Street, Ottawa, CanadaMeasurement of KM performance Tiago et al (2009) Flávio Tiago, Maria Teresa Borges Tiago and João Pedro Couto 2009 Assessing the Drivers of Virtual Knowledge Management Impact in European Firms’ Performance: an Exploratory Analysis Tiago, F, Tiago, M. T. B, and Couto, J. P. "Assessing the Drivers of Virtual Knowledge Management Impact in European Firms’ Performance: an Exploratory Analysis" Electronic Journal of Knowledge Management, Vol. 7 Issue 2, (pp277 - 286), available online at www.ejkm comMeasurement of KM performance Tobin (2004) Tom Tobin 2004 The Insider’s Guide to Knowledge Management ROI A ServiceWare White Paper - Updated February 2004, by Tom Tobin, Director of Business AnalysisMeasurement of KM performance Truch and Bridger (2002) Truch E, Bridger D 2002 The Importance Of Strategic Fit In Knowledge Management Truch E, Bridger D (2002) The Importance Of Strategic Fit In Knowledge Management. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 905-918, Gdansk, PolandMeasurement of KM performance Turner and Minonne (2010) Geoff Turner and Clemente Minonne 2010 Measuring the Effects of Knowledge Management Practices Turner, G and Minonne, C.(2010) "Measuring the Effects of Knowledge Management Practices" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.161 - 170, available online at www.ejkm comMeasurement of KM performance Viedma (2004) Jose´ Maria Viedma 2004 CICBS: a methodology and a framework for measuring and managing intellectual capital of cities. A practical application in the city of Mataro Knowledge Management Research & Practice (2004) 2, 13-23Measurement of KM performance Voelpel et al (2006) Sven C. Voelpel, Marius Leibold, Robert A. Eckhoff and Thomas H. Davenport 2006 The tyranny of the Balanced Scorecard in the innovation economy Journal of Intellectual Capital, Vol. 7 No. 1, 2006, pp. 43-60Measurement of KM performance Wiig (1999) KARL M. WIIG 1999 Assessment of the State of Intellectual Capital in XY Corp Knowledge Research InstituteMeasurement of KM performance Yi (2009) Jialin Yi 2009 A measure of knowledge sharing behavior: scale development and validation Knowledge Management Research & Practice (2009) 7, 65-81Measurement of KM performance Zack et al (2009) Michael Zack, James McKeen and Satyendra Singh 2009 Knowledge management and organizational performance: an exploratory analysis Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 392-409Measurement of KM performance Zandi and Tavana (2010) Faramak Zandi and Madjid Tavana 2010 A hybrid fuzzy real option analysis and group ordinal approach for knowledge management strategy assessment Knowledge Management Research & Practice (2010) 8, 216-228Motivation and incentives Ardichvili et al (2003) Alexander Ardichvili, Vaughn Page and Tim Wentling 2003 Motivation and barriers to participation in virtual knowledge-sharing communities of practice Journal of Knowledge Management, Vol. 7 No. 1, 2003, pp. 64-77Motivation and incentives Bailey and Clarke (2001) Catherine Bailey and Martin Clarke 2001 Managing knowledge for personal and organisational benefit Bailey, C. and Clarke, M. (2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 58-67Motivation and incentives Barachini (2009) Franz Barachini 2009 Cultural and social issues for knowledge sharing Barachini (2009), Cultural and social issues for knowledge sharing, Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 98-110, Q Emerald Group Publishing Limited, ISSN 1367-3270Motivation and incentives Bonifacio and Zini (2005) Matteo Bonifacio and Chiara Zini 2005 To shape practice act on theories Bonifacio M and Zini C (2005) "To shape practice act on theories" The Electronic Journal of Knowledge Management Vol. 3 Issue 1, pp 11-22, available online at www.ejkm.comMotivation and incentives Cantu et al (2009) Laura Zapata Cantu´ , Josep Rialp Criado and Alex Rialp Criado 2009 Generation and transfer of knowledge in IT-related SMEs Journal of Knowledge Management, Vol. 13 No. 5, 2009, pp. 243-256Motivation and incentives Correia et al (2010) Ana Maria Ramalho Correia, Alice Paulos and Anabela Mesquita 2010 Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer Correia, A, M, R, , Paulos, A and Mesquita, A. (2010) "Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer" Electronic Journal of Knowledge Management, Vol. 8 Issue 1, pp.11 - 20, available online at www.ejkm comMotivation and incentives Cruz et al (2009) Natalia Marti´n Cruz, Vi´ctor Marti´n Pe´rez and Celina Trevilla Cantero 2009 The influence of employee motivation on knowledge transfer Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 478-490Motivation and incentives de Alvarenga Neto and Loureiro (2009) Rivadávia Correa Drummond de Alvarenga Neto and Rogério Salles Loureiro 2009 Knowledge Management in the Brazilian Agribusiness Industry: a Case Study at Centro de Tecnologia Canavieira Alvarenga Neto, R. C. D, and Loureiro, R. S. (2009) "Knowledge Management in the Brazilian Agribusiness Industry: a Case Study at Centro de Tecnologia Canavieira (Sugarcane Technology Center), Electronic Journal of Knowledge Management, Vol. 7 Issue 2, pp.199 - 210Motivation and incentives Finney (2001) R. Zachary Finney 2001 Attainment Of Market Knowledge Through Alliances: Potential Pitfalls Of CollaborationMotivation and incentives Ford and Staples (2010) Dianne P. Ford and Sandy Staples 2010 Are full and partial knowledge sharing the same? Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 394-409Motivation and incentives Garcia-Perez and Ayres (2009) Alexeis Garcia-Perez and Robert Ayres 2009 Collaborative Development of Knowledge Representations - a Novel Approach to Knowledge Elicitation and Transfer Garcia-Perez, A. and Ayres, R. "Collaborative Development of Knowledge Representations - a Novel Approach to Knowledge Elicitation and Transfer." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 55-62, available online at www.ejkm.comMotivation and incentives Goldoni and Oliveira (2010) Vanessa Goldoni and Mi´rian Oliveira 2010 Knowledge management metrics in software development companies in Brazil Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 301-313Motivation and incentives Iyer and Ravindran (2009) Govind S. Iyer and Suryanarayanan Ravindran 2009 Usefulness, incentives and knowledge management Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 410-430

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Motivation and incentives Koskinen (2003) Kaj U. Koskinen 2003 Evaluation of tacit knowledge utilization in work units Journal of Knowledge Management, Vol. 7 No. 5, 2003, pp. 67-81Motivation and incentives Kubo and Saka (2002) Izumi Kubo and Ayse Saka 2002 An inquiry into the motivations of knowledge workers in the Japanese financial industry Journal of Knowledge Management, Vol. 6, No. 3, 2002, pp. 262-271Motivation and incentives Lam and Lambermont-Ford (2010) Alice Lam and Jean-Paul Lambermont-Ford 2010 Knowledge sharing in organisational contexts: a motivation-based perspective Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 51-66Motivation and incentives Malhotra and Galletta (2003) Yogesh Malhotra and Dennis F Galletta 2003 Role of Commitment and Motivation in Knowledge Management Systems Implementation Proceedings of the 36th Hawaii International Conference on System Sciences - 2003Motivation and incentives Mayfield (2010) Milton Mayfield 2010 Tacit knowledge sharing: techniques for putting a powerful tool in practice Development and Learning in Organizations, Vol. 24 No. 1m 2010, pp. 24-26Motivation and incentives Neve (2003) Theresia Olsson Neve 2003 Right Questions to Capture Knowledge Electronic Journal of Knowledge Management, Vol. 1 Issue 1 (2003) 47-54 http://www.ejkm.comMotivation and incentives Paroutis and Al Saleh (2009) Sotirios Paroutis and Alya Al Saleh 2009 Determinants of knowledge sharing using Web 2.0 technologies Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 52-63Motivation and incentives Riege (2005) Andreas Riege 2005 Three-dozen knowledge-sharing barriers managers must consider Riege, A. "Three-dozen knowledge-sharing barriers managers must consider", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 18-35Motivation and incentives Sie and Yakhlef (2009) Laurent Sie´ and Ali Yakhlef 2009 Passion and expertise knowledge transfer Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 175-186,Motivation and incentives Sohail and Daud (2009) M. Sadiq Sohail and Salina Daud 2009 Knowledge sharing in higher education institutions - Perspectives from Malaysia VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 125-142Motivation and incentives Strach and Everett (2006) Pavel Strach and Andre´ M. Everett 2006 Knowledge transfer within Japanese multinationals: building a theory Journal of Knowledge Management, Vol. 10 No. 1, 2006, pp. 55-68Motivation and incentives Swift et al (2010) Michele Swift, David B. Balkin and Sharon F. 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Voelpel and Zheng Han 2005 Managing knowledge sharing in China: the case of Siemens ShareNet Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 51-63Motivation and incentives Wei et al (2008) Jiacheng Wei, Michael Stankosky, Frank Calabrese and Liu Lu 2008 A framework for studying the impact of national culture on knowledge sharing motivation in virtual teams VINE: The journal of information and knowledge management systems, Vol. 38 No. 2, 2008, pp. 221-231Motivation and incentives Whittom and Roy (2009) Allen Whittom, Marie-Christine Roy 2009 Considering Participant Motivation In Knowledge Management Projects Journal of Knowledge Management Practice, Vol. 10, No. 1, March 2009Motivation and incentives Zakaria and Nagata (2010) Sohaimi Zakaria and Haruki Nagata 2010 Knowledge creation and flow in agriculture: The experience and role of the Japanese extension advisors Library Management, Vol. 31 No. 1/2, 2010, pp. 27-35Motivation and incentives Zboralski (2009) Katja Zboralski 2009 Antecedents of knowledge sharing in communities of practice Journal of Knowledge Management, Vol. 13 No. 3, 2009, pp. 90-101Ontologies and taxonomies Deborah L. McGuinness Ontologies (What they are; Why you should care; What you should know)Ontologies and taxonomies Simon M? What is ontology in information systems? http://www.dis.unimelb.edu.au/staff/simonm/home.htmOntologies and taxonomies 2005 Taxonomy CMS WikipediaOntologies and taxonomies Blaz Fortuna, Marko Grobelnik and Dunja Mladenic System for semi-automatic ontology constructionOntologies and taxonomies Tom Reamy Model of Taxonomy Development KAPS Group, www.kapsgroup.comOntologies and taxonomies Paul Losiewicz, Douglas W. Oard And Ronald N. Kostoff Textual Data Mining to Support Science and Technology ManagementOntologies and taxonomies Alani (2006) Harith Alani 2006 Ontology Construction from Online Ontologies WWW2006, May 22-26, 2006, Edinburgh, UKOntologies and taxonomies Al-Masalha (2004) Sami K. 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Chandrasekaran, J. R. Josephson and V. Richard Benjamins 1998 Ontology of Tasks and Methods CHANDRASEKARAN, B., JOSEPHSON, J.R., and BENJAMINS, V.R., 1998, Ontology of Tasks and Methods. Ohio-State University. URL http://ksi.cpsc.ucalgary.ca/KAW/KAW98/chandra/index.html, Earlier versions of this paper have been presented at the 1997 AAAI Spring Symposium and the1998 Banff KnOntologies and taxonomies Cheung et al (2005) C.F. Cheung, W.B. Lee and Y. Wang 2005 A multi-facet taxonomy system with applications in unstructured knowledge management Cheung, C.F., Lee, W.B. and Wang, Y. (2005), "A multi-facet taxonomy system with applications in unstructured knowledge management", Journal Of Knowledge Management, Vol. 9 No. 6, 2005, pp. 76-91Ontologies and taxonomies Cheung et al (2009) Sai On Cheung, Tak Wing Yiu, On Ki Chiu 2009 The aggressive cooperative drivers of construction contracting International Journal of Project Management 27 (2009) 727-735Ontologies and taxonomies Chi et al (2006) Yu-Liang Chi, Tien-Yu Hsu and Wei-Pang Yang 2006 Ontological techniques for reuse and sharing knowledge in digital museums The Electronic Library, Vol. 24 No. 2, 2006, pp. 147-159Ontologies and taxonomies CMS Wiki (2005) 2005 Ontology CMS WikipediaOntologies and taxonomies Corazzon (2006) Corazzon 2006 Definitions of Ontology - First Part: from Christian Wolff to Edmund Husserl http://www.formalontology.it/ontology-definitions-one.htmOntologies and taxonomies Cunningham et al (2005) Hamish Cunningham, Kalina Bontcheva and Yaoyong Li 2005 Knowledge management and human language: crossing the chasm Journal of Knowledge Management, Vol. 9 No. 5, 2005, pp. 108-131Ontologies and taxonomies Daneshgar and Bosanquet (2010) Farhad Daneshgar and Lyn Bosanquet 2010 Organizing Customer Knowledge in Academic Libraries Daneshgar, F. and Bosanquet, L.(2010) "Organizing Customer Knowledge in Academic Libraries" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp21 - 32), available online at www.ejkm comOntologies and taxonomies Davies et al (2005) John Davies, Alistair Duke, Nick Kings, Dunja Mladenic´ , Kalina Bontcheva, Miha Grc?ar, Richard Benjamins, Jesus Contreras, Mercedes Blazquez Civico and Tim Glover 2005 Next generation knowledge access Journal of Knowledge Management, Vol. 9 No. 5, 2005, pp. 64-84Ontologies and taxonomies Draper (2010) Steve Draper 2010 Taxonomies of learning aims and objectives: Bloom, neoBloom, and criticisms http://www.psy.gla.ac.uk/~steve/best/bloom.htmlOntologies and taxonomies Duffy (2008) Karen Staib Duffy 2008 Breakdowns to breakthroughs: an ontological approach to thought loops and growth edges VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, pp. 421-431Ontologies and taxonomies El-Diraby and Zhang (2006) T.E. 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Koskinen 2010 Recursive view of the project-based companies’ knowledge production Journal of Knowledge Management, Vol. 14 No. 2, 2010, pp. 258-268Project management and KM Leseure and Brookes (2004) Michel Leseure and Naomi Brookes 2004 Knowledge management benchmarks for project management Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 103-116Project management and KM Lierni and Ribiere (2008) Peter C. Lierni and Vincent M. Ribiere 2008 The relationship between improving the management of projects and the use of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 133-146Project management and KM Maqsood and Finegan (2009) Tayyab Maqsood and Andrew D. Finegan 2009 A knowledge management approach to innovation and learning in the construction industry International Journal of Managing Projects in Business, Vol. 2 No. 2, 2009, pp. 297-307Project management and KM Matsumoto et al (2005) Isao T. Matsumoto, John Stapleton, Jacqueline Glass and Tony Thorpe 2005 A knowledge-capture report for multidisciplinary design environments Matsumoto, I.T., Stapleton, J., Glass J. and Thorpe, T. (2005), "A knowledge-capture report for multidisciplinary design environments", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, Pp. 83-92Project management and KM Midler and Beaume (2010) Christophe Midler, Romain Beaume 2010 Project-based learning patterns for dominant design renewal: The case of Electric Vehicle International Journal of Project Management 28 (2010) 142-150Project management and KM Ratcheva (2009) Violina Ratcheva 2009 Integrating diverse knowledge through boundary spanning processes - The case of multidisciplinary project teams International Journal of Project Management 27 (2009) 206-215Project management and KM Reed and Knight (2010) April H. Reed, Linda V. Knight 2010 Effect of a virtual project team environment on communication-related project risk International Journal of Project Management 28 (2010) 422-427Project management and KM Rothenburger and Galarreta (2006) Bernard Rothenburger and Daniel Galarreta 2006 Facing knowledge evolution in space project: a multi-viewpoint approach Journal of Knowledge Management, Vol. 10 No. 2, 2006, pp. 52-65Project management and KM Ruuska and Teigland (2009) Inkeri Ruuska, Robin Teigland 2009 Ensuring project success through collective competence and creative conflict in public-private partnerships - A case study of Bygga Villa, a Swedish triple helix e-government initiativeInternational Journal of Project Management 27 (2009) 323-334Project management and KM Sense (2004) Andrew J. Sense 2004 An architecture for learning in projects? The Journal of Workplace Learning, Vol. 16 No. 3, 2004, pp. 123-145Project management and KM Soderland (2010) Jonas Soderlund 2010 Knowledge entrainment and project management: The case of large-scale transformation projects International Journal of Project Management 28 (2010) 130-141Project management and KM Stach (2005) Rene Stach 2005 How to make knowledge about project management explicit KnowledgeBoard, 6-Dec-2005Project management and KM Teerajetgul et al (2009) Wasan Teerajetgul, Chotchai Chareonngam, Piyanut Wethyavivorn Key knowledge factors in Thai construction practice International Journal of Project Management 27 (2009) 833-839Project management and KM The Knowledge Studio (2003) The Knowledge Studio 2003 Project reviewsProject management and KM Walker and Christenson (2005) Derek H.T. Walker and Dale Christenson 2005 Knowledge wisdom and networks: a project management centre of excellence example Derek H.T. Walker and Dale Christenson, (2005) Knowledge wisdom and networks: a project management centre of excellence example, The Learning Organization, Vol. 12 No. 3, pp. 275-291Project management and KM Wong et al (2010) Peter Shek Pui Wong, Sai On Cheung, Ray Tsuen Hoi Wu 2010 Learning from project monitoring feedback: A case of optimizing behavior of contractors International Journal of Project Management 28 (2010) 469-481Selling KM and its value to the business Gurteen (2011) David Gurteen 2011 What keeps your CEO awake at night? Inside Knowledge, Mar 14, 2011Social networking Avram (2006) Gabriela Avram 2006 At the Crossroads of Knowledge Management and Social Software Avram, G (2006) At the Crossroads of Knowledge Management and Social Software, The Electronic Journal of Knowledge Management, Vol. 4 Issue 1, pp 1-10, available online at www.ejkm.comSocial networking Bryan (2005) Lowell L. Bryan 2005 Getting bigger - The world's largest companies are more successful than ever, but scale brings its own challenges McKinsey Quarterly 2005 No. 3Social networking Busch (2006) Peter Busch 2006 Organisation Design And Tacit Knowledge Transferal: An Examination Of Three IT Firms Journal of Knowledge Management Practice, Vol. 7, No. 2, June 2006Social networking Capece and Costa (2009) Guendalina Capece and Roberta Costa 2009 Measuring knowledge creation in virtual teams through the social network analysis Knowledge Management Research & Practice (2009) 7, 329-338Social networking Carter Bond (2003) Langhorne Carter Bond 2003 Knowledge Management And IT: Theory, Practice, And PromiseSocial networking Chen (2005) Chaomei Chen 2005 Measuring the Movement of a Research Paradigm Chen, C. (2005) Measuring the movement of a research paradigm (Invited Paper). In Proc. of SPIE-IS&T: Visualization and Data Analysis 2005 (VDA 2005), San Jose, CA, 17-18 January, 2005. SPIE, vol. 5669, pp. 63-76Social networking Crowne (2009) Kerri Anne Crowne 2009 Enhancing knowledge transfer during and after international assignments Journal of Knowledge Management, Vol. 13 No. 4, 2009, pp. 134-147Social networking Elenurm (2010) Tiit Elenurm 2010 Knowledge as Open Space Elenurm, T. (2010) "Knowledge as Open Space", Electronic Journal of Knowledge Management, Vol. 8 Issue 2, pp.201 - 208, available online at www.ejkm com

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Social networking Evans and Wensley (2009) M. Max Evans and Anthony K.P. Wensley 2009 Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust Evans, M. M. and Wensley, A. K. P. "Predicting the Influence of Network Structure on Trust in Knowledge Communities: Addressing the Interconnectedness of Four Network Principles and Trust." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 41 - 54, available online at www.ejkm.comSocial networking Goh and Huang (2009) Tiong-Thye Goh and Yen-Pei Huang 2009 Monitoring youth depression risk in Web 2.0 VINE: The journal of information and knowledge management systems, Vol. 39 No. 3, 2009, pp. 192-202Social networking Grippa (2009) Francesca Grippa 2009 A social network scorecard to monitor knowledge flows across communication media Knowledge Management Research & Practice (2009) 7, 317-328Social networking Grossman (2008) Martin Grossman 2008 An emerging global knowledge management platform: the case of iBridge VINE: The journal of information and knowledge management systems, Vol. 38 No. 4, 2008, `pp. 525-534Social networking Guo et al (2009) Tao Guo, David G. Schwartz, Frada Burstein and Henry Linger 2009 Codifying collaborative knowledge: using Wikipedia as a basis for automated ontology learning Knowledge Management Research & Practice (2009) 7, 206-217Social networking Helms et al (2010) Remko Helms, Renato Ignacio, Sjaak Brinkkemper and Ard Zonneveld 2010 Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing Helms, R, Ignacio, R, Brinkkemper, S and Zonneveld,A.(2010) "Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing" Electronic Journal of Knowledge Management, Vol. 8 Issue 1 (pp53 - 68), available online at www.ejkm comSocial networking Hofmann and Hahn (2007) Marko Hofmann and Heiko Hahn 2007 Is it appropriate to use the objective, rational decision-making framework as a foundation for modelling social systems Information & Security: An International Journal, Vol. 22, pp. 17-27Social networking Holste and Fields (2010) J. Scott Holste and Dail Fields 2010 Trust and tacit knowledge sharing and use Journal of Knowledge Management, Vol. 14 No. 1, 2010, pp. 128-140Social networking Khoja (2009) Faiza Khoja 2009 The Processes That Help Units Within Organizations Build Intellectual Capital Journal of Knowledge Management Practice, Vol. 10, No. 3, September 2009Social networking Kianto and Waajakoski (2010) Aino Kianto and Jussi Waajakoski 2010 Linking social capital to organizational growth Knowledge Management Research & Practice (2010) 8, 4-14Social networking Kidd (2005) John Kidd 2005 Book Review Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions. Madanmohan Rao (Ed.) Published by Elsevier, Amsterdam, 2004. Reviewed by: John KiddKnowledge Management Research & Practice (2005) 3, 117-119Social networking Kim et al (2010) Hak-Lae Kim, John Breslin, Hong-Gee Kim and Jae-Hwa Choi 2010 Social semantic cloud of tags: semantic model for folksonomies Knowledge Management Research & Practice (2010) 8, 193-202Social networking Kosonen and Ellonen (2010) Miia Kosonen and Hanna-Kaisa Ellonen 2010 From ivory towers to online bazaars? The internet, social media and competing discourses in the newspaper industry Knowledge Management Research & Practice (2010) 8, 135-145Social networking Kratzer et al (2010) Jan Kratzer, Roger Th.A.J. Leenders, Jo M.L. Van Engelen 2010 The social network among engineering design teams and their creativity: A case study among teams in two product development programs International Journal of Project Management 28 (2010) 428-436Social networking Martin et al (2005) Valerie A. Martin, Tally Hatzakis, Mark Lycett and Robert Macredie 2005 Cultivating knowledge sharing through the relationship management maturity model The Learning Organization, Vol. 12 No. 4, 2005, pp. 340-354Social networking Moteleb and Woodman (2009) Aboubakr A. Moteleb and Mark Woodman 2009 Uncovering a KMSD Approach from Practice Moteleb, A. A. and Woodman, M. "Uncovering a KMSD Approach from Practice." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 123 - 134, available online at www.ejkm.comSocial networking Nimala and Vermuri (2009) Maria Nirmala and Madhava Vemuri 2009 Leveraging informal networks in knowledge management Journal of Knowledge Management, Vol. 13 No. 3, pp. 146-156Social networking Patton (2005) Patton, S. 2005 Who Knows Whom, And Who Knows What? Patton, S. (2005), "Who Knows Whom, And Who Knows What?", CIO Magazine, June 15, 2005, http://www.cio.com/archive/061505/km.htmlSocial networking Reychav (2009) Iris Reychav 2009 Knowledge sharing in a trade show - A learning spiral model VINE: The journal of information and knowledge management systems, Vol. 39 No. 2, 2009, pp. 143-158Social networking Robinson and Stubberud (2009) Sherry Robinson and Hans Anton Stubberud 2009 Informal Social Networks of European Small Business Owners Allied Academies International Conference, Proceedings of the Academy for Studies in International Business, Vol. 9, No. 2, Las VegasSocial networking Schleimer and Riege (2009) Stephanie Schleimer and Andreas Riege 2009 Knowledge transfer between globally dispersed units at BMW Journal of Knowledge Management, Vol. 13 No. 1, 2009, pp. 27-41Social networking Sinclair (2008) Niall Sinclair 2008 The changing face of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 22-29Social networking Smith (2009) Graeme Smith 2009 Social Networking and the Transfer of Knowledge Smith, G. "Social Networking and the Transfer of Knowledge." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 165 - 178, available online at www.ejkm.comSocial networking Snowden (2002) Dave Snowden 2002 Complex acts of knowing: Context, Narrative and Content: The Third Generation of Knowledge Management Snowden, D 2002, 'Complex Acts of Knowing - Paradox and Descriptive Self Awareness', Journal of Knowledge Management , Special Issue, July 2002Social networking Solitander and Tidstrom (2010) Maria Solitander and Annika Tidstrom 2010 Competitive flows of intellectual capital in value creating networks Journal of Intellectual Capital, Vol. 11 No. 1, 2010, pp. 23-38Social networking Stafford and Mearns (2010) C. Stafford and M.A. Mearns 2010 What happens when organisations embrace social networking? Knowledge sharing at a multinational business solutions corporationSocial networking Tsui (2005) Eric Tsui 2005 The role of IT in KM: where are we now and where are we heading? Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 3-6Social networking Verteramo and de Carolis (2009) Saverino Verteramo and Monica De Carolis Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a Consulting FirmVerteramo, S. and De Carolis, M. "Balancing Learning and Efficiency Crossing Practices and Projects in Project-based Organisations: Organisational Issues. The Case History of "Practice Groups" in a Consulting Firm." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 179 - 190, avaSocial networking Werr et al (2009) Andreas Werr, Jesper Blomberg and Jan Lowstedt 2009 Gaining external knowledge boundaries in managers’ knowledge relations Journal of Knowledge Management, Vol. 13 No. 6, 2009, pp. 448-463Social networking Whelan et al (2010) Eoin Whelan, David G. Collings and Brian Donnellan 2010 Managing talent in knowledge-intensive settings Journal of Knowledge Management, Vol. 14 No. 3, 2010, pp. 486-504Social networking Zhu (2010) Zhichang Zhu 2010 Knowledge of the natural and the social: how are they different and what do they have in common? Knowledge Management Research & Practice (2010) 8, 173-188Space Sparknow SpaceSpace Becker (2003) Franklin Becker 2003 Integrated portfolio strategies for dynamic organizations Facilities, Vol. 21, No. 11/12, 2003, pp. 289-298Space Elenurm (2010) Tiit Elenurm 2010 Knowledge as Open Space Elenurm, T. (2010) "Knowledge as Open Space", Electronic Journal of Knowledge Management, Vol. 8 Issue 2, pp.201 - 208, available online at www.ejkm comSpace Haynes and Price (2004) Barry Haynes and If Price 2004 Quantifying the complex adaptive workplace Facilities, Vol. 22, No. 1/2, 2004, pp. 8-18Space Holtham and Ward (2000) Clive Holtham and Victoria Ward 2000 Physical Space - the most neglected resource in contemporary knowledge management?Space Holtham et al (2001) Clive Holtham, Victoria Ward and Charlotte Rosander 2001 Designing spaces for knowledge work - can the use of fiction help construct new realities? Clive Holtham, Victoria Ward and Charlotte Rosander (2001), Designing spaces for knowledge work - can the use of fiction help construct new realities? Conference 2001: Managing Knowledge, Conversations and Critiques, April 10-11th 2001, University of LeicesterSpace Lamproulis (2007) Dimitris Lamproulis 2007 Cultural space and technology enhance the knowledge process Dimitris Lamproulis, D. (2007), Cultural space and technology enhance the knowledge process, Journal of Knowledge Management, Vol. 11 No. 4, 2007, pp. 30-44Space Snowden (1999) Dave Snowden 1999 Liberating Knowledge: addendumSpace Ward (1999) Victoria Ward 1999 Can the design of physical space influence collaboration? KM Review, Issue 10, Sept/Oct 1999Space Ward and Holtham (2000) Victoria Ward and Professor Clive Holtham 2000 The role of private and public spaces in knowledge management Ward, V. and Holtham, C. (2000), "The role of private and public spaces in knowledge management", Knowledge Management: Concepts and Controversies, 10-11 February 2000: University of Warwick, Coventry, United KingdomSpace Ward and Holtham (2000) Victoria Ward and Clive Holtham 2000 Designing Knowledge Spaces That Work For Learning PKDD2000 Workshop: Knowledge Management Theory And ApplicationsStory telling Travel Expenses glossaryStory telling Bhardwaj and Monin (2006) Meeta Bhardwaj and John Monin 2006 Tacit to explicit: an interplay shaping organization knowledge Journal of Knowledge Management, Vol. 10 No. 3, 2006, pp. 72-85Story telling Brown (2001) John Seely Brown 2001 Storytelling: Scientist's PerspectiveStory telling Connell et al (2004) N.A.D. Connell, Jonathan H Klein and Edgar Meyer 2004 Narrative approaches to the transfer of organisational knowledge Knowledge Management Research & Practice (2004) 2, 184-193Story telling du Toit (2003) Angelique du Toit 2003 Knowledge: a sense making process shared through narrative du Toit, A. (2003), "Knowledge: a sense making process shared through narrative", Journal of Knowledge Management, Vol. 7 No. 3, 2003, p27Story telling Gold et al (1999) Jeff Gold, David Holman and Richard Thorpe 1999 The Manager as a Critical Reflective Practitioner: Uncovering arguments at work CMS Conference Management Education and LearningStory telling Klamma et al (2006) Ralf Klamma, Marc Spaniol, Dominik Renzel 2006 Virtual Entrepreneurship Lab 2.0: Sharing Entrepreneurial Knowledge by Non-Linear Story-Telling Journal of Universal Knowledge Management, vol. 1, no. 3 (2006), 174-198Story telling Robertson Weaver and de Brun (2005) Shaunagh Robertson, Claire Weaver, Caroline De Brún 2005 Storytelling http://www.library.nhs.uk/knowledgemanagement/ViewResource.aspx?resID=93580Story telling Shaw and McGregor (2010) Duncan Shaw and Graham McGregor 2010 Making memories available: a framework for preserving rural heritage through community knowledge management (cKM) Knowledge Management Research & Practice (2010) 8, 121-134Story telling Shell (2001) 2001 Story-telling in Shell: Managing Knowledge through New Ways of Working Nov-01Story telling Snowden (1999) Dave Snowden 1999 The Paradox of StoryStory telling Snowden (2000) Dave Snowden 2000 Story telling - an old skill in a new contextStory telling Snowden (2000) Dave Snowden 2000 Organic KM MasterclassStory telling Snowden (2000) Dave Snowden 2000 Story circles and heuristic based interventions - Part Three of Basics of Organic Knowledge ManagementStory telling Snowden (2000) Dave Snowden 2000 The Art and Science of StoryStory telling Tobin and Snyman (2004) Peter K J Tobin and Retha Snyman 2004 Storytelling and knowledge management: what's the story so far? This article is an adapted version of a paper entitled `Storytelling: a tool for collaboration and sharing of knowledge' presented by Peter Tobin at the International Conference on collaboration and sharing of knowledge, University of South Africa, Pretoria, 30-31 July 2003. The article is also based on Peter Tobin'Story telling Tyler (2007) Jo A. Tyler 2007 Incorporating Storytelling into Practice: How HRD Practitioners Foster Strategic Storytelling Human Resource Development Quarterly, vol. 18, no. 4, Winter 2007Story telling Ward and Sbarcea (2001) Victoria Ward and Kim Sbarcea 2001 Voice: storytelling is knowledge managementTheory led vs practice led Development and Learning in Organizations (2003) based on Mathiassen and Pourkomeylian (2003) 2003 AstraZeneca’s balanced approach to knowledge management: Knowledge is power Development and Learning in Organizations, Vol. 17 No. 6, 2003, pp. 18-20Theory led vs practice led Scarbrough and Carter (2001) Harry Scarbrough, Chris Carter 2001 Investigating Knowledge Management Industrial and Commercial Training, Vol. 33 No. 5, 2001 pp. 178-186 - Scarbrough, H. and Carter, C. (2000), Investigating Knowledge Management, Chartered Institute of Personnel and Development (CIPD)Thesauri Cross et al (2000) Phil Cross, Dan Brickley and Traugott Koch 2000 Conceptual relationships for encoding thesauri, classification systems and organised metadata collections and a proposal for encoding a core set of thesaurus relationships using an RDF SchemaLast modified: 06-Jun-00What is KM? 2003 Various KM ideasWhat is KM? 2006 Knowledge Management -the Ethics of the Agora or the Mechanisms of the Market? HICSS39, Hawaii, January 2006What is KM? Hall CO42029 Knowledge ManagementWhat is KM? Executive guides - knowledge management Darwin Publications, CIO Knowledge Management Research Center, January 09, 2003What is KM? Aidemark (2009) Aidemark 2009 Knowledge Management Paradoxes Aidemark (2009), Knowledge Management Paradoxes, Aidemark, J. "Knowledge Management Paradoxes." The Electronic Journal of Knowledge Management, Vol. 7 Issue 1, 2009, pp. 1 - 10What is KM? Allan and Ward (1999) Julie Allan and Victoria Ward 1999 Lessons for liberating knowledge Allan, J., and Ward, V. (1999). Lessons for liberating knowledge. In S. Rock (Ed.), Liberating knowledge (pp. 88-96). London: IBM/CBIWhat is KM? Allison (2000) Bryan Allison 2000 Catching the Next Wave DM Direct, JULY 14, 2000What is KM? Baker and Badamshina (2002) Kathryn A. Baker and Ghuzal M. Badamshina 2002 Chapter 5. Knowledge Management Baker, K.A. and Badamshina, G.M. (2002) "Chapter 5 - Knowledge Management", Office of Science, Department of Energy, available online at www.science.doe.gov/sc-5/benchmarkWhat is KM? Barquin (2001) Ramon C. Barquin 2001 What Is Knowledge Management? Barquin (2001), What is Knowledge Management?, Vol. ONE, No. TWO, JANUARY 15, 2001What is KM? Beckett (2000) Alan J. Beckett, Charles E.R. Wainwright and David Bance 2000 Knowledge management: strategy or software? Beckett, A.J., Wainwright, C.E.R. and Bance, D. (2000), "Knowledge management: strategy or software?", Management Decision, 38/9 [2000] pp 601-606What is KM? Binney (2001) Derek Binney 2001 The knowledge management spectrum - understanding the KM landscape Journal of Knowledge Management, Vol. 5, No. 1, 2001, pp. 33-42What is KM? Blackman and Henderson (2005) Deborah A. Blackman and Steven Henderson 2005 Know ways in knowledge management Blackman, D.A. and Henderson, S. (2005) "Know ways in knowledge management", The Learning Organization, Vol. 12 No. 2, 2005, pp. 152-168What is KM? Bornemann and Sammer (2003) Manfred Bornemann and Martin Sammer 2003 Assessment methodology to prioritise knowledge management related activities to support organisational excellence Measuring Business Excellence, Vol. 7 No. 2, 2003, pp. 21-28What is KM? Bourhis et al (2005) Anne Bourhis, Line Dubé and Réal Jacob 2005 The Success of Virtual Communities of Practice: The Leadership Factor Bourhis A, Dubé L and Jacob R (2005) "The Success of Virtual Communities of Practice: The Leadership Factor" The Electronic Journal of Knowledge Management Vol. 3 Issue 1, pp 23-34, available online at www.ejkm.comWhat is KM? Bouthillier and Shearer (2002) France Bouthillier and Kathleen Shearer 2002 Understanding knowledge management and information management: the need for an empirical perspective Bouthillier, F. and Shearer, K. (2002). "Understanding knowledge management and information management: the need for an empirical perspective" Information Research, 8(1), paper no. 141 [Available at http://InformationR.net/ir/8-1/paper141.html]What is KM? Call (2005) Dean Call 2005 Knowledge management - not rocket science Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 19-30What is KM? Carter Bond (2003) Langhorne Carter Bond 2003 Knowledge Management And IT: Theory, Practice, And PromiseWhat is KM? Cavaleri (2004) Steven A. Cavaleri 2004 Principles for designing pragmatic knowledge management systems Cavalieri, S.A. (2004), "Principles for designing pragmatic knowledge management systems", The Learning Organization, Vol. 11 No. 4-5, pp. 312-321What is KM? Chong and Choi (2005) CHONG Siong Choy and CHOI Yong Suk 2005 Critical Factors In The Successful Implementation of Knowledge Management Journal of Knowledge Management Practice, June 2005What is KM? Cong and Pandya (2003) Xiaoming Cong and Kaushik V. Pandya 2003 Issues of Knowledge Management in the Public Sector Electronic Journal of Knowledge Management, Vol. 1 Issue 2 (2003) 25-33What is KM? Crompton (2003) Helen Crompton 2003 Knowledge Production and Management in the 21st Century Manchester Metropolitan University Business School, http://www.ribm.mmu.ac.uk/wps/papers/03-02.pdfWhat is KM? Davenport and Cronin (2002) Elisabeth Davenport and Blaise Cronin 2002 Knowledge Management: Semantic Drift Or Conceptual Shift?What is KM? Demarest (1997) Marc Demarest 1997 Knowledge Management: An IntroductionWhat is KM? Dominguez et al (2003) Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE and Begoña ARREGUI 2003 An overview of Empirical Reports about Knowledge Management Jose Maria SARRIEGI DOMINGUEZ, Adriana Maria ORTIZ LAVERDE, Osane LIZARRALDE2 and Begoña ARREGUI3, An overview of Empirical Reports about Knowledge Management, 3rd European Knowledge Management Summer School 7-12 Sept, 2003 San Sebastian, SpainWhat is KM? Edwards et al (2005) John S. Edwards, Duncan Shaw and Paul M. Collier 2005 Knowledge management systems: finding a way with technology John S. Edwards, Duncan Shaw and Paul M. Collier (2005) Knowledge management systems: finding a way with technology, Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 113-125What is KM? Elenurm (2003) Tiit Elenurm 2003 Knowledge Management Development Challenges of Transition Economy Organisations Representing Different Value Creation Models Elenurm, T. (2003) "Knowledge Management Development Challenges of Transition Economy Organisations Representing Different Value Creation Models", Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 47-56What is KM? Fehér (2002) Fehér P 2002 The Missing Link In The Integration Of Knowledge Management Practices And Technological SolutionS Fehér P (2002) The Missing Link In The Integration Of Knowledge Management Practices And Technological Solutions. In Proceedings of the Tenth European Conference on Information Systems (Wrycza S ed.) 939-950, Gdansk, PolandWhat is KM? Firestone and McElroy (2005) Joseph M. Firestone and Mark W. McElroy 2005 Doing knowledge management The Learning Organization, Vol. 12, No. 2, 2005, pp. 189-212What is KM? Gumbley (1998) Helen Gumbley 1998 Knowledge management Gumbley, H. (1998), "Knowledge management", Work Study, Vol. 47 · No. 5 · 1998 · pp. 175-177What is KM? Guzman and Wilson (2005) Gustavo A.C. Guzman and John Wilson 2005 The ‘‘soft’’ dimension of organizational knowledge transfer Journal of Knowledge Management, Vol. 9 No. 2, 2005, pp. 59-74What is KM? Haggie and Kingston (2003) Knox Haggie and John Kingston 2003 Choosing Your Knowledge Management Strategy Journal of Knowledge Management Practice, June 2003What is KM? Hards (2003) Eric Hards 2003 Knowledge Management: Rich historical roots or latest management fadWhat is KM? Heath (2003) James Heath 2003 Harvesting and using corporate knowledge Heath, J. (2003) "Harvesting and using corporate knowledge", Work Study, Vol. 52, No. 4, 2003, pp 184-189What is KM? Herschel and Jones (2005) Richard T. Herschel and Nory E. Jones 2005 Knowledge management and business intelligence: the importance of integration Journal of Knowledge Management, Vol. 9 No. 4, 2005, pp. 45-55What is KM? Hussi (2004) Tomi Hussi 2004 Reconfiguring knowledge management combining intellectual capital, intangible assets and knowledge creation Journal of Knowledge Management, Vol. 8 No. 2, 2004, pp. 36-52What is KM? Jackson (2005) Mike C Jackson 2005 Reflections on knowledge management from a critical systems perspective Jackson, M.C. (2005), "Reflections on knowledge management from a critical systems perspective", Knowledge Management Research & Practice, Vol. 3, pp. 187-196What is KM? Kafentzis et al (2004) Kostas Kafentzis, Gregoris Mentzas, Dimitris Apostolou and Panos Geogolios 2004 Knowledge marketplaces: strategic issues and business models Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 130-146What is KM? Kane et al (2006) Hilary Kane, Gillian Ragsdell and Charles Oppenheim 2006 Knowledge Management Methodologies Kane H, Ragsdell G and Oppenheim C.(2006) "Knowledge Management Methodologies" The Electronic Journal of Knowledge Management, Vol. 4 Issue 2, pp 141-152, available online at www.ejkm.comWhat is KM? Kawalek and Hart (2003) John Kawalek and Diane Hart 2003 Towards Process Modelling in ‘Knowledge Management’ Work Electronic Journal on Knowledge Management, Vol. 1 Issue 2 (2003) 93-102What is KM? Kok (2002) J Andrew Kok 2002 A Framework for Knowledge Management in order to gain Competitive Advantage RAU presentationWhat is KM? Land et al (2005) Frank Land, Sevasti-Melissa Nolas and Urooj Amjad 2005 Knowledge Management: The Darker Side of KM Land, F., Nolas, S.M. and Amjad, U. (2004) "Knowledge Management: The darker side of KM," ETHICOMP 2004, online www.lse.ac.uk/collections/informationsystems/ Working paper, November 2005, Department fo Information Systems, London School of EconomicsWhat is KM? Lee (2005) Laurence Lock Lee 2005 Balancing business process with business practice for organizational advantage Journal of Knowledge Management, Vol. 9 No. 1, 2005, pp. 29-41What is KM? Mahesh and Suresh (2004) Kavi Mahesh and J. K. Suresh 2004 What is the K in KM Technology Mahesh K and Suresh JK (2004) "What is the K in KM Technology?" The Electronic Journal of Knowledge Management, Vol. 2 Issue 2, pp 11-22, available online at www.ejkm.comWhat is KM? Maier and Remus (2003) Ronald Maier and Ulrich Remus 2003 Implementing process-oriented knowledge management strategies Journal of Knowledge Management, Vol. 7 No. 4, 2003, pp. 62-74What is KM? McAdam and McCreedy (1999) Rodney McAdam, Sandra McCreedy 1999 A critical review of knowledge management models McAdam, R. and McCreedy, S. (1999), "A critical review of knowledge management models", The Learning Organization, Vol. 6, No. 3, 1999, pp. 91-101What is KM? McAdam and Reid (2000) McAdam, R. and Reid, R. 2000 A comparison of public and private sector perceptions and use of knowledge management McAdam, R. and Reid, R. (2000), "A comparison of public and private sector perceptions and use of knowledge management", Journal of European Industrial Training, 24/6 [2000], pp 317-329What is KM? McAdam and Reid (2001) Rodney McAdam and Renee Reid 2001 SME and large organisation perceptions of knowledge management: comparisons and contrasts Journal of Knowledge Management, Vol. 5, No. 3, 2001, pp. 231-241What is KM? McCampbell et al (1999) Atefeh Sadri McCampbell, Linda Moorhead Clare and Scott Howard Gitters 1999 Knowledge management: the new challenge for the 21st century Journal of Knowledge Management, Vol. 3, No. 3, 1999, pp. 172-179What is KM? McElroy (2000) Mark W. McElroy 2000 Integrating complexity theory, knowledge management and organizational learning Journal of Knowledge Management, Vol. 4, No. 3, 2000, pp. 195-203What is KM? Metaxiotis et al (2005) Kostas Metaxiotis, Kostas Ergazakis and John Psarras 2005 Exploring the world of knowledge management: agreements and disagreements in the academic/practitioner community Library Management, Vol. 9, No. 2, 2005, pp. 6-18What is KM? Mooradian (2005) Norman Mooradian 2005 Tacit knowledge: philosophic roots and role in KM Journal of Knowledge Management, Vol. 9 No. 6, 2005, pp. 104-113What is KM? Moore (2005) Andy Moore 2005 Is it "KM" or Just "K": Splitting Hair in the Knowledge Age KMWorld.com, posted Nov 1, 2005What is KM? Moteleb and Woodman (2007) Aboubakr A. Moteleb and Mark Woodman 2007 Notions of Knowledge Management Systems: A Gap Analysis Moteleb AA and Woodman M (2007) "Notions of Knowledge Management Systems: a Gap Analysis" The Electronic Journal of Knowledge Management, Vol. 5 Issue 1, pp 55 - 62, available online at www.ejkm.comWhat is KM? Newman and Conrad (1999) Brian (Bo) Newman and Kurt W. Conrad 1999 A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies Newman, B. and Conrad, K.W. (1999), "A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies", Characterizing Knowledge Management Tools, Documation '99 Toronto, CanadaWhat is KM? Nicholas (2004) Rolland Nicholas 2004 Knowledge management impacts on decision making process Nicholas, R. (2004), "Knowledge management impacts on decision making process", Journal of Knowledge Management, Vol. 8 No. 1, 2004, pp. 20-31What is KM? Nielsen and Nielsen (2001) Niels Christian Nielsen and Maj Cecilie Nielsen 2001 Spoken-About Knowledge: Why It Takes Much More Than ‘Knowledge Management’ To Manage Knowledge? Nielsen, N.C. and Nielsen, M.C. (2001) "Spoken about knowledge: Why it takes much more than knowledge management to manage knowledge", Working paper 158, Berkeley Roundtable on the International Economy, University of California, Berkeley available online at www.ciaonet.orgWhat is KM? Onyancha and Ocholla (2010) O.B. Onyancha and D.N. Ocholla 2010 Conceptualising 'knowledge management' in the context of library and information science using the core/periphery model Onyancha, O.B. & Ocholla, D.N. Conceptualizing ‘knowledge management’ in the context of library and information science. Paper accepted for publication in the South African Journal of Information Management, Dec 2009 issueWhat is KM? Parikh (1998) Mihir Parikh 1998 Knowledge Management: A Process Not a Tool Nor a Technology KM ForumWhat is KM? Patriotta (2004) Gerardo Patriotta 2004 On studying organizational knowledge Patriotta, G. (2004), "On studying organizational knowledge", Knowledge Management Research & Practice (2004) 2, 3-12What is KM? Ponzi and Koenig (2002) Leonard J. Ponzi and Michael Koenig 2002 Knowledge management: another management fad? Ponzi, L.J. and Koenig, M. (2002) "Knowledge management: another management fad?", Information Research, Vol. 8 No. 1, October 2002What is KM? Prusak (2001) L. Prusak 2001 Where did knowledge management come from? IBM Systems Journal, Vol. 40, No. 4, 2001What is KM? Pyoria (2005) Pasi Pyoria 2005 The concept of knowledge work revisited Journal of Knowledge Management, Vol. 9 No. 3, 2005, pp. 116-127What is KM? Rubenstein-Montano et al (2001) Bonnie Rubenstein-Montano, Jay Liebowitz, Judah Buchwalter, Doug McCaw, Butler Newman and Ken Rebeck 2001 SMARTVision: a knowledge-management methodology Journal of Knowledge Management, Vol. 5, No. 4, 2001, pp. 300-310What is KM? Salisbury (2003) Mark W. Salisbury 2003 Putting theory into practice to build knowledge management systems Journal of Knowledge Management, Vol. 7 No. 2, 2003, pp. 128-141What is KM? Santosus and Surmacz (2001) Megan Santosus and Jon Surmacz 2001 The ABCs of Knowledge Management Santosus, M. and Surmacz, J. (2001), "The ABCs of Knowledge Management", CIO Magazine, 23 May 2001, www.cio.com/research/knowledge/edit/kmabcs.htmlWhat is KM? Scholl et al (2004) Wolfgang Scholl, Christine Konig, Bertolt Meyer and Peter Heisig 2004 The future of knowledge management: a Delphi study Scholl, W., Konig, C., Meyer, B. and Heisig, P. (2004) "The future of knowledge management: a Delphi study", Journal of Knowledge Management, Vol. 8 No. 2, pp. 19-35What is KM? SDR (2003) Clarissa Samuels (and others) 2003 Bound by Commitment to Delivery SDR Vol. 2 No. 1, 2003What is KM? Seubert et al (2001) Eric Seubert, Y Balaji and Mahesh Makhija 2001 The knowledge imperativeWhat is KM? Sinclair (2008) Niall Sinclair 2008 The changing face of KM VINE: The journal of information and knowledge management systems, Vol. 38 No. 1, 2008, pp. 22-29What is KM? Skyrme (2003) David J. Skyrme 2003 Knowledge Management: making sense of an oxymoronWhat is KM? Smart et al (2003) P. Andi Smart, Roger S. Maull, Zoe J. Radnor and Thomas J. Housel 2003 An approach for identifying value in business processes Smart, P.A., Maull, R.S., Radnor, Z.J. and Housel, T.J. (2003) "An approach for identifying value in business processes", Journal Of Knowledge Management, Vol. 7 No. 4, pp. 49-61What is KM? Smith (2004) Alan D. Smith 2004 Knowledge management strategies: a multi-case study Smith, A.D. (2004) "Knowledge management strategies: a multi-case study", Journal Of Knowledge Management, Vol. 8 No. 3, pp. 6-16What is KM? Snyman (2001) Retha Snyman 2001 The Academic versus the Business World’s Perspective of Information and Knowledge Management Snyman, R. (2001), The Academic versus the Business World’s Perspective of Information and Knowledge Management, ISMICK 2001What is KM? Spender (2006) J.C. Spender 2006 Method, philosophy and empirics in KM and IC Spender, J-C. (2006), "Method, philosophy and empirics in KM and IC", Journal of Intellectual Capital, Vol. 7 No. 1, pp. 12-28What is KM? Styhre (2003) Alexander Styhre 2003 Knowledge management beyond codification: knowing as practice/concept Styhre, A. (2003), Knowledge management beyond codification: knowing as practice/concept, Journal of Knowledge Management, Vol. 7 No. 5, pp. 32-40What is KM? Suresh (2002) Hemamalini Suresh 2002 Knowledge Management - The Road Ahead For Success PSG Institute of Management, Sep 2002What is KM? Thomas et al (2001) J. C. Thomas, W. A. Kellogg, T. Erickson 2001 The knowledge management puzzle: Human and social factors in knowledge management IBM Systems Journal, Vol. 40, No. 4, 2001What is KM? Tran (2008) Lan Anh Tran 2008 Book Review : Current Issues in Knowledge ManagementWhat is KM? van Ewyk (1998) Onno van Ewyk 1998 Preparing for the Knowledge EraWhat is KM? Vasconcelos (2008) Ana C. Vasconcelos 2008 Dilemmas in knowledge management Library Management, Vol. 29 No. 4/5, 2008, pp. 422-443What is KM? Wainwright (2001) Christopher Wainwright 2001 Knowledge Management - Aspects of Knowledge "Management Services" Journal November 2001What is KM? Ward (2010) Victoria Ward 2010 Unearthing knowledge management metaphors Inside Knowledge, www.ikmagazine.com, May 2010What is KM? Wiederhold (1995) Gio Wiederhold 1995 A Precis of Research on Knowledge-Based Management Systems 1977-1988 Aug-95What is KM? Wiig (2002) Karl M. Wiig 2002 Knowledge Management Has Many Facets A 2002 Short Note from Knowledge Research Institute, Inc.What is KM? Wilson (2002) T.D. Wilson 2002 The nonsense of 'knowledge management' Wilson, T.D., "The nonsense of 'knowledge management'", Information Research, Vol. 8 No. 1, October 2002What is KM? Wong and Aspinwall (2005) Kuan Yew Wong and Elaine Aspinwall 2005 An empirical study of the important factors for knowledge-management adoption in the SME sector Wong, K.Y. and Aspinwall, E. (2005), "An empirical study of the important factors for knowledge-management adoption in the SME sector", Journal Of Knowledge Management, Vol. 9 No. 3, 2005, pp. 64-82What is KM? World Bank (1998) World Bank 1998 What is knowledge management? October 11, 1998 World BankWhat is KM? Yoo and Ginzberg (2003) Youngjin Yoo and Michael Ginzberg 2003 One Size Doesn’t Fit All: Knowledge Management Systems and Knowledge Sharing Practices in Global Learning Organizations Yoo, Y., and Ginzberg, M. (2003), "One Size Doesn’t Fit All: Knowledge Management Systems and Knowledge Sharing Practices in Global Learning Organizations", Sprouts: Working Papers on Information Environments, Systems and Organizations, Vol. 3, Issue 2 (Spring), pp 83-106. http://sprouts.case.edu/2003/030204.pdfWorldBank and Development bank How the World Bank launched a knowledge management program 2WorldBank and Development bank How the World Bank launched a knowledge management program 4WorldBank and Development bank World Bank Knowledge Sharing in the World BankWorldBank and Development bank How the World Bank launched a knowledge management program 3WorldBank and Development bank How the World Bank launched a knowledge management program 1WorldBank and Development bank Boom (2005) Daan Boom 2005 The Asian Development Bank’s knowledge management framework Boom, D. 2005. The Asian Development Bank’s knowledge management framework. KM4D Journal 1(2): 69-75 www.km4dev.org/journalWorldBank and Development bank DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Implementation Of The Knowledge Management Strategy - The VisionWorldBank and Development bank DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Strategy For Implementing Knowledge Management Executive SummaryWorldBank and Development bank DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 The Implementation of the Knowledge Management Strategy - INSTITUTIONAL ARRANGEMENTWorldBank and Development bank DBSA (2003) Development Bank Of Southern Africa (DBSA) 2003 Implementation Of The Knowledge Management Strategy - The Implementation PlanWorldBank and Development bank Ellerman et al (2001) David Ellerman, Stephen Denning and Nagy Hanna 2001 Active learning and development assistance Journal of Knowledge Management, Vol. 5, No. 2, 2001, pp. 171-179WorldBank and Development bank Kalseth and Cummings (2001) Karl Kalseth and Sarah Cummings 2001 Knowledge Management: development strategy or business strategy? Information Development, vol. 17, no. 3, September 2001 p163-172WorldBank and Development bank LaPorte (2002) Bruno LaPorte 2002 Knowledge Is Currency At The World Bank Vol. 5 Issue 5, November/December 2002WorldBank and Development bank Scaramuzzi (2002) Elena Scaramuzzi 2002 Incubators in Developing Countries: Status and Development Perspectives The World Bank, Washington DC, May 2002WorldBank and Development bank van der Velden (2002) Maja van der Velden 2002 THE END OF DIVERSITY? Knowledge, ICTs and the Development Gateway Paper presented at the Third International Conference on Cultural Attitudes Towards Technology and Communication 2002? in Montreal, CanadaWorldBank and Development bank World Bank (1998) World Bank 1998 What is knowledge management? October 11, 1998 World BankWorldBank and Development bank World Bank (2003) World Bank 2003 KM in the Bank OverviewWorldBank and Development bank World Bank (2003) World Bank Group 2003 Knowledge Bank Vision