research week 2013

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@malbooth

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Presentation on UTS Library support for researchers - done at Research Week 2013. Speaker's notes are included and I've included the slide builds, so on some slides you'll need to click several times to get the full slide.

TRANSCRIPT

Page 1: Research Week 2013

@malbooth

Page 2: Research Week 2013

@malbooth

UTS Library, the future & research support

Page 3: Research Week 2013

Future Library

http://youtu.be/V1n0rgyQ4YQ

Entirely produced, written and directed by Ryan Diefenbach: a UTS student.The video is available here: http://youtu.be/V1n0rgyQ4YQ

Page 4: Research Week 2013

What’s involved?

Future Library

http://youtu.be/V1n0rgyQ4YQ

Entirely produced, written and directed by Ryan Diefenbach: a UTS student.The video is available here: http://youtu.be/V1n0rgyQ4YQ

Page 5: Research Week 2013

Future Library

Page 6: Research Week 2013

UTS: Library Vision

Connecting people, knowledge & culture at the heart of the campus

Future Library

Page 7: Research Week 2013

Future Library

Culture is both critical and pivotal to our future. It helps to distinguish us from online services and from a world in which libraries have become storage buildings for books. As well as providing inspiration, meaning and context for knowledge, it helps us connect people to knowledge and to connect people within our community.It is an intangible asset, but something our patrons do expect from us.

Page 8: Research Week 2013

UTS : Library2017+

Culture

UTS Library: Towards 2017 & Beyond

Providing Inspiration

Adding Context to the Knowledge

Recognising UTS Achievements

Future Library

Culture is both critical and pivotal to our future. It helps to distinguish us from online services and from a world in which libraries have become storage buildings for books. As well as providing inspiration, meaning and context for knowledge, it helps us connect people to knowledge and to connect people within our community.It is an intangible asset, but something our patrons do expect from us.

Page 9: Research Week 2013

UTS Library: Towards 2017 & Beyond

Future Library

Our efforts with discovery must drive curiosity about our collections and our services. The new technologies we are employing like RFID and ASRS will lead to the design and development of a new service model for our library. That is already starting with research in 2012 into how our users behave and what they need from us.

Page 10: Research Week 2013

UTS : Library2017+

Knowledge

New Services for future Education,

Data

Exciting Curiosity, Discovery

New Technology

UTS Library: Towards 2017 & Beyond

Future Library

Our efforts with discovery must drive curiosity about our collections and our services. The new technologies we are employing like RFID and ASRS will lead to the design and development of a new service model for our library. That is already starting with research in 2012 into how our users behave and what they need from us.

Page 11: Research Week 2013

UTS Library: Towards 2017 & Beyond

Future Library

Collaboration can be enhanced by spatial and furniture design, but we must also be more active in connecting our users to encourage collaboration and in going beyond just providing access to a neutral space that isn’t owned by a particular faculty or school within the University. Interactivity between faculties must be encouraged by the provision of spaces and services in the Library that facilitate those connections.

Page 12: Research Week 2013

UTS : Library2017+

Collaboration

Spaces for Interaction

Connections

Neutral Space

Inter-disciplinarity

UTS Library: Towards 2017 & Beyond

Future Library

Collaboration can be enhanced by spatial and furniture design, but we must also be more active in connecting our users to encourage collaboration and in going beyond just providing access to a neutral space that isn’t owned by a particular faculty or school within the University. Interactivity between faculties must be encouraged by the provision of spaces and services in the Library that facilitate those connections.

Page 13: Research Week 2013

Future Library

Our Design Challenges1. Designing the New Library Spaces

2. Designing a New Service Model

3. Designing a New Organisation to Move into the New Space & Deliver the New Service Model.

That support future directions in learning, research and the intelligent use of data at UTS.

These three challenges are deeply linked and cannot be dealt with in isolation of each other. All must be considered and progressed in concert with each other. And they obviously must be cognisant of UTS future directions and priorities.

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From Search to Discovery

Page 15: Research Week 2013

AggregationRecommendationSocial Curation

From Search to Discovery

Where We Are Heading

Page 16: Research Week 2013

From Search to Discovery

Where We Are Heading

Page 17: Research Week 2013

From Search to Discovery

Where We Are HeadingSimplified Discovery: Aggregation

Page 18: Research Week 2013

Where We Are HeadingSimplified Discovery:

From Search to Discovery

Page 19: Research Week 2013

Where We Are HeadingSimplified Discovery: Recommendation

What are you looking for?

Sign InAbout the Library Using the Library Discover the Library

Events: Join the conversation:

I’m not sure

Search books, journals, eReadings, exams and more… Search

Sign In

Introduction to APA Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the APA style.

Introduction to Harvard (UTS) Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the Harvard (UTS) style.

UTS Book Club Today at 12:30Improve your reading skills, meet new people and trade tips about UTS.

Facebook Twitter The Judy O’Connell Daily is out! http://t.co/uuWJyRFV Top stories today via @TroveAustralia @utslibrary

UTS:Library

UTS Library News:

More News…

Gartner: Business & IT Search Tools Over 150 000 documents produced and curated by industry analysts.

Explore our new eResourcesOver 2,500 recent editions to our Electronic Collection are now available on the library website.

National Year of Reading 2012Libraries across Australia are hosting events to mark 2012 as the National Year of Reading. UTS Library is no exception!

*HW�SHUVRQDOLVHG�ERRN�UHFRPPHQGDWLRQV��VHH�ZKR¶V�ERUURZLQJ�ZKDW�LQ�\RXU�IDFXOW\�DQG�EURZVH�QHZ�ERRNV�LQ�\RXU�¿HOG�

Student/Staff Number Password

From Search to Discovery

Page 20: Research Week 2013

Where We Are HeadingSimplified Discovery: Recommendation

What are you looking for?

Sign InAbout the Library Using the Library Discover the Library

Events: Join the conversation:

I’m not sure

Search books, journals, eReadings, exams and more… Search

Sign In

Introduction to APA Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the APA style.

Introduction to Harvard (UTS) Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the Harvard (UTS) style.

UTS Book Club Today at 12:30Improve your reading skills, meet new people and trade tips about UTS.

Facebook Twitter The Judy O’Connell Daily is out! http://t.co/uuWJyRFV Top stories today via @TroveAustralia @utslibrary

UTS:Library

UTS Library News:

More News…

Gartner: Business & IT Search Tools Over 150 000 documents produced and curated by industry analysts.

Explore our new eResourcesOver 2,500 recent editions to our Electronic Collection are now available on the library website.

National Year of Reading 2012Libraries across Australia are hosting events to mark 2012 as the National Year of Reading. UTS Library is no exception!

*HW�SHUVRQDOLVHG�ERRN�UHFRPPHQGDWLRQV��VHH�ZKR¶V�ERUURZLQJ�ZKDW�LQ�\RXU�IDFXOW\�DQG�EURZVH�QHZ�ERRNV�LQ�\RXU�¿HOG�

Student/Staff Number Password

Sally Sample My Library Settings Sign OutAbout the Library Using the Library Discover the Library

Recommended for you: Who’s reading what?

Events: Join the conversation:

What’s New?

Business Law and EthicsBarker, David 2008 347.6 Available

More Recommendations… More People… More New Books…

David BarkerDean, Faculty of Law:

Business in AsiaChow, Fanying348.23CHOW Available

Business Law and EthicsBarker, David 2008 349.25 Available

Australian Business LawMeltz, David 1990 351.25 Due 24 Feb Request this item

Ronald BirdProfessor, Finance:

Emily LinPhD Candidate, Business:

Business RegulationSmythe, Margaret 351.25 Due 24 Feb Request this item

Business RegulationSmythe, Margaret 351.25 Due 24 Feb Request this item

UTS:Library

UTS Library News:

What are you looking for? I’m not sure

Search books, journals, eReadings, exams and more… Search

From Search to Discovery

Page 21: Research Week 2013

Where We Are Heading

What are you looking for?

Sign InAbout the Library Using the Library Discover the Library

Events: Join the conversation:

I’m not sure

Search books, journals, eReadings, exams and more… Search

Sign In

Introduction to APA Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the APA style.

Introduction to Harvard (UTS) Referencing Today at 12:30Join us for a quick 30 minutes session to help you reference in the Harvard (UTS) style.

UTS Book Club Today at 12:30Improve your reading skills, meet new people and trade tips about UTS.

Facebook Twitter The Judy O’Connell Daily is out! http://t.co/uuWJyRFV Top stories today via @TroveAustralia @utslibrary

UTS:Library

UTS Library News:

More News…

Gartner: Business & IT Search Tools Over 150 000 documents produced and curated by industry analysts.

Explore our new eResourcesOver 2,500 recent editions to our Electronic Collection are now available on the library website.

National Year of Reading 2012Libraries across Australia are hosting events to mark 2012 as the National Year of Reading. UTS Library is no exception!

*HW�SHUVRQDOLVHG�ERRN�UHFRPPHQGDWLRQV��VHH�ZKR¶V�ERUURZLQJ�ZKDW�LQ�\RXU�IDFXOW\�DQG�EURZVH�QHZ�ERRNV�LQ�\RXU�¿HOG�

Student/Staff Number Password

Sally Sample My Library Settings Sign OutAbout the Library Using the Library Discover the Library

Recommended for you: Who’s reading what?

Events: Join the conversation:

What’s New?

Business Law and EthicsBarker, David 2008 347.6 Available

More Recommendations… More People… More New Books…

David BarkerDean, Faculty of Law:

Business in AsiaChow, Fanying348.23CHOW Available

Business Law and EthicsBarker, David 2008 349.25 Available

Australian Business LawMeltz, David 1990 351.25 Due 24 Feb Request this item

Ronald BirdProfessor, Finance:

Emily LinPhD Candidate, Business:

Business RegulationSmythe, Margaret 351.25 Due 24 Feb Request this item

Business RegulationSmythe, Margaret 351.25 Due 24 Feb Request this item

UTS:Library

UTS Library News:

What are you looking for? I’m not sure

Search books, journals, eReadings, exams and more… Search

Business Law and Ethics

This book is recommended by 14 people

Business Law and EthicsBarker, David 349.25 Available

Understanding Business Law in AustraliaWeintag, Sue 349.25 Available

Australian Business LawMeltz, David 351.25 Available

Ethics in BusinessGerther, Arner351.25 Available

Recommend this book

You might also be interested in:

Borrowed by

Business RegulationSmythe, Margaret 351.25 Due 24 Feb Request this item

Business Law NowHorrick, Damien 351.25 Available

Barker, David Oxford University Press PrintBusiness EthicsCommercial Law—Australia

Author: Publisher: Format:Subject:

Availability: City Campus 347.2BARK Available City Campus 347.2BARK Recently Returned City Campus 347.2BARK Due 23 FEB

David BarkerDean, Faculty of Law

Jemima ByrneSenior Lecturer, Business

David TurnerSenior Lecturer, Business

Sally Sample My Library Settings Sign OutAbout the Library Using the Library Discover the Library

UTS:Library

From Search to Discovery

Page 22: Research Week 2013

From Search to Discovery

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What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

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What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

000

Computer Science, Information, General Works122047 items

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What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

100

Philosophy,Psychology25,495 items

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What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

300

Social Sciences265,034 items

Page 27: Research Week 2013

What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

400

Language17584 items

Page 28: Research Week 2013

What’s Possible

From Search to Discovery

UTS Library Collection 813,647 items

700

Arts134931 items

Page 29: Research Week 2013

From Search to Discovery

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ParticipationPrivacy Concerns

Challenges

From Search to Discovery

Page 31: Research Week 2013

Supporting Researchers

OUR STRENGTHS networks, partners |diversity of expertise | OA: repository & publishing |clear strategy, targets, framework | copyright/IP expertise |data management & curation |

Philological Library of the Free University of Berlin

So apologies for using the SWOT format, but it just allows me a logical way to organise some talking points that cover my thoughts on this subject.STRENGTHS:Libraries have well developed networks for all kinds of things. In many ways we are excellent networkers and we make good partners for researchers.We usually have a good deal of diverse expertise and that is certainly the case at UTS. Many of our librarians have excellent reputations for their expertise in all of our faculties and in most research centres.At UTS Library we run the OA research repository and we run UTSePress (the largest publisher of OA journals in Australia). That gives us good credibility in this space, gets us partnering with many academics for their research and publication and keeps our professional skills sharp in relevant contemporary fields. I think it is a huge advantage.As I said we have a very clear UTS research strategy, targets and framework. It is easy for us to see where we could have the best impact and help the most.At UTS we are also trusted and enjoy institution-wide respect. We also occupy a “neutral” position within the university and are not seen as a competitor by anyone else. That is a strength to exploit.We hold the UTS Copyright Officer within the Library and provide much advice to researchers and others about protecting their IP and not signing it all away when publishing.As mentioned earlier we manage the UTS data repository and two large research data archives, so we have hands-on experience at data curation.

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Supporting Researchers

CHALLENGES open access is misunderstood | lacking expertise (in some fields) |article processing charges (Gold OA) | our language |

Faking It, The Metropolitan Museum of Art

Some of these weaknesses are our own perceptions and others are how others may see us.In many ways we are still at least partially invisible. I think we need a more visible profile in order to stay relevant, engaged and aligned with UTS priorities and directions and in order to be seen as valuable partners.Sometimes our own perceptions of ourselves are a little too negative and we probably need to be more confident about the services we offer and our own professionalism.Open Access is still misunderstood, so we still need to raise awareness about its benefits, be better advocates for it, and teach people about it to correct some false assumptions.Our budgets are certainly limited. Sometimes worthy initiatives can only be afforded at the expense of something else.In some respects we still need to learn to be more flexible and be prepared to compromise. We should be less defensive of our position and also some of our “traditions”.I think we need a better sense of urgency, we need to learn about managing, not avoiding risk and thus become less cautious in our approach. Sometimes we are far too slow to respond or to initiate action.In some fields of research we will always lack professionally trained expertise, so we must learn to make a valued contribution in other ways.We currently say no to APCs, but it is probably an inflexible position that we cannot hold for much longer without damaging our reputation and the university’s research standing. I think we will have to find a compromise position and a better way forward. It isn’t a black and white issue.The language we use can sometimes be confusing and unhelpful to our clients. We need to use more plain English and terms that any of our clients can clearly understand.

Page 33: Research Week 2013

Supporting Researchers OPPORTUNITIES OA promotion | data advisory | connecting | personal relationships | bibliometrics | research metadata collection & harvesting | online help | lit review | alignment | multi-disciplinary research |specific software help | social networks | OA publishing innovation | profile creation & management | crowd-funding? | altmetrics

Brooklyn & Manhattan Bridges

This is a recent image I took (from the Empire State building) of the bridges to Manhattan from Brooklyn. There is also a tunnel under the river in much the same area. I think libraries are more like bridges than a destination. Bridges imply opportunities.We must do more to promote Open Access, not just raising awareness, but educating our researchers and academics about it and addressing the many myths. We have to help make it work, to improve the way it can be used and to assist however else we can.Providing a professional data advisory service will just become more and more important into the future. That means helping with everything to do with data - across the whole curatorial process: finding, using, creating, managing (describing, arranging, preserving, etc.) and sharing.One of the best things librarians can do is to help with connections - connecting researchers to each other, expert assistance in the library, to data archives, to sources of knowledge, to inspiration, etc.The development of trusted personal relationships with our researchers is really the only way to make all of this work. If we simply rely on ads on our website or email we are fooling ourselves. We have to get out on campus and into the faculties, research centres and schools to get into the faces of our researchers and market our valuable series or they will simply dry on the vine.We are already working with researchers with regard to bibliometrics and helping them to maximise the impact of their research publications. It is in some ways related to the collection and (potentially) automated harvesting of research metadata (for ERA and HERDC purposes). We have for some time been looking at the Symplectic product that is used by some unis (e.g. UNSW) to harvest metadata & citations, manage identities, etc. This has been done with our university research office and a proposal is going forward to implement that at UTS. It should also assist with profile creation and management.We have online help available via our website (see links in later slides), but it is nowhere near enough by itself. Researchers in particular need the personal help.I know it is time consuming, but some researchers do need our professional assistance with literature review and I know that some our librarians spend time on this for certain researchers.Our efforts much be aligned with the university’s key research goals and priority targets to have any impact. Our resources are limited, but as I said earlier the goals in UTS are very clear for us.At UTS there is a growing trend in multi-disciplinary research and we need to be able to respond to this appropriately. If we are too siloed in our own arrangements we will be of no use. Learning how this works for researchers and how best to support such initiatives is now a real need. In a later slide you will see examples of the ways we assist with specific software and other online skills. These are particularly targeted to the needs of our researchers and those classes are well attended and the subject of ongoing requests for more.Some of the most popular awareness raising that we’ve done is to make our researchers aware of various, sometime discipline specific social networks that exist and can be very useful to them.Maybe libraries can do more in a creative sense in supporting format changes and even multi0media in OA publishing. We are more agile and have the resources to do that, perhaps ahead of traditional publishers.The competition for research funds is now very fierce, but perhaps in some areas that have a high public profile or that address particular needs crowd-funding is a possibility. We will look into assisting with this in potential areas.Alt-metrics aims at collecting non-traditional online measures of use of research data and publications. It may even tell a different story to traditional measures (usage, peer-review and citations). See next slide and the links. I think there is mileage here and it seems like an area for libraries to lead on.

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THANK YOU

UTS:LIBRARY