research with children_case_study
TRANSCRIPT
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Design recommendations for children’s apps on smart phones & tabletsAugust/September 2011
Angela Collins-Rees & Sylwia Frankowska-Takhari
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Summary
This talk discusses the findings from a piece of research around children’s usage of touch-screen devices. The attendees will gain practical recommendations for designing applications for touch screen devices.
Case studies: Cbeebies & CBBC
Duration: about 60 minutes
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Overview
1. Background Information2. Methods & Objectives3. Recruitment4. Research Materials5. Top Findings & Recommendations
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Background Information
• Touch-screen devices & the under 6’s• Appetite for more focused research at the BBC
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Methods and ObjectivesObjectives
• To investigate how the existing young users use ‘their’ touch screen devices & how the non-users embrace the new experience
• To investigate what navigation mechanisms make their experiences with touch screen devices enjoyable and the ones that are problematic
• To inspire development of applications for touch screen devices that would support children’s natural desire to independently explore content regardless of their age and skills
Methods• Depth interviews with parents• Drawing activity & taking photos• Observation
Research environment• Home visits
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Recruitment
Participants’ profiles• Children & parents
. Familiarity with touch-screen devices & apps
• Users vs. non-users
Skills• Computer skills• Literacy and numeracy
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Research Materials
iPhone Apps• Dress up with Angelina Ballerina• Angry birds• Cooking mama• Match10
iPad Apps• Angelina Ballerina• Angry birds• Cupcake maker• Cut the rope• Glow hockey• Sonic racing
Criteria for selecting the applications • Participants’ age, gender and currently used apps• Basic touch screen gestures
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Top Findings & Recommendations
Be aware of how parents’ attitudes may influence their children’s skills and interests; remember to include parents’ profiles in the recruitment brief for any future research.
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Top Findings & Recommendations
Ensure that challenges within apps are appropriate to age, interest and skills. You can achieve this by offering a basic linear route for everybody as well as the opportunity for a free-roam experience for the more confident users.This will maximise engagement and opportunity for exploration.
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Top Findings & Recommendations
Where possible, consider combining different types of instructions e.g. animation with voice-overs, to enable all children to engage with the activities independently.
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Top Findings & Recommendations
Create opportunities to succeed for all users regardless of their skills by allowing the ability to ‘Play again’ or skip through to next option. Where possible, consider incorporating a range of levels that target different skill sets or offering practice sessions.
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Top Findings & Recommendations
Implement positive encouragers e.g. a smiley face, stars, thumbs up as well as positive language e.g. ‘Try Again’ rather than ‘You’ve Failed’.
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Top Findings & Recommendations
Within an activity, incorporate a variety of touch screen gestures to maintain engagement and minimise fatigue.
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Top Findings & Recommendations
Consider creating apps that allow children to include user generated content such as photos and clips to enhance the sense of ownership and engagement.
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Top Findings & Recommendations
When designing an app that mimics an activity such as following a recipe, ensure it reflects the logical real-life steps as this increases learning through play.
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Top Findings & Recommendations
If you want to appeal to both genders, use neutral colours e.g. green, yellow or ones which do not have such strong associations with gender like e.g. blue and pink.
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Top Findings & Recommendations
When building a collaborative activity for parent and child, keep the balance between guidance and equal participation.
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Top Findings & Recommendations
Consider the notion of a walled garden approach whereby a safe area is created. App collections and playlists within apps may offer a solution for ensuring online safety.
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Thank you!
If you are interested in this talk, please contact us at:
Or else, see other talks in this series on the next slides
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