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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 1

    RESEARCH

    METHODOLOGY

    (Business Research Methods)

    Week 3

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 2

    Decision-Making

    Decision-Making is the process of resolving aproblem or choosing amongst alternative

    opportunities

    What is the problem or opportunity?

    How much Information is available?

    What Information is needed?

    Decision-MakingSituation

    CompleteCertainty

    AbsoluteAmbiguity

    Value of Research

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 3

    Certainty, Uncertainty, Ambiguity

    Certainty Decision-maker has all the requisiteinformation concerning the business problem (oropportunity). Research may be unnecessary. Completecertainty about the future is rare in practice

    Uncertainty General nature of the business problem isclear but information about alternative courses of actionis incomplete as are the events which may occur.Research may be a potentially valuable tool here

    Ambiguity Nature of the problem to be solved isunclear. Objectives are vague and alternatives difficult todefine. Research may be a useful excercise

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 4

    Types of Research

    Exploratory Research:

    undertaken with the aim of clarifying ambiguous problems

    general problems usually known but not sufficiently

    understood the purpose is to get more information, not to uncover

    specific courses of action (subsequent research)

    Determining a specific course of action to follow is not a

    purpose of exploratory research!

    Example: Child-Care support programme for employees

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 5

    Types of Research

    Descriptive Research:

    undertaken with the aim of determining the characteristicsof a population or phenomenon

    Previous knowledge of problem exists High degree of precision or accuracy required

    Examples:

    Who are the main consumers of organic foods?

    How many students read the prescribed course literature?

    Where do most holiday-makers travelling overseas go?

    When do petrol stations tend to raise their prices?

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 6

    Types of Research

    Causal Research:

    undertaken with the aim of identifying cause and effectrelationships amongst variables

    are normally preceeded by exploratory and descriptiveresearch studies

    Often difficult to determine because of the influence ofother variables (concommitant Variation and the presence

    of other hidden variables)

    Example: Higher ice-cream consumption causes more

    people to drown (indicative of a causal relationship (?))

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 7

    Stages in the Research Process

    DefineProblem

    Planning aResearch Design

    Planning

    a Sample

    Gatheringthe Data

    Processing and

    Analysing the Data

    Conclusionsand Report

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 8

    Forward and Backward Linkages

    Forward Linkage The earlier stages of a researchproject determine the design at a later stage

    Example: The goal of the research project will determine

    the selection of the sample and the way data is collected

    Backward Linkage The later stages of a researchproject determine how its earlier stages are conducted

    Example: The company executives require certainspecific information which the researcher anticipates andfor which he or she plans the data collection andanalysis steps accordingly

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 9

    Flowcharting the Research Process (1)

    Problem Discovery

    Secondary (historical) dataPilot Study

    Experience SurveyCase Study

    Problem Definition(Statement of research objectives)

    Selection ofexploratory

    research technique

    Selection ofbasic research

    method

    Survey (Interview, Questionnaire)Experiment (Laboratory, Field)

    Secondary Data StudyObservation

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 10

    Flowcharting the Research Process (2)

    Survey (Interview, Questionnaire)Experiment (Laboratory, Field)

    Secondary Data StudyObservation

    Sample Design

    ProbabilitySampling

    Non-ProbabilitySampling

    Collection of Data (Fieldwork)

    Editing and Coding Data

    Data Processing and Analysis

    Interpretation of Findings

    Report

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 12

    Ethical Interfaces in Business Research

    Subjects Rights

    Researchers Obligation

    Researchers Rights

    Clients Obligation

    Researchers Obligation

    Clients Rights

    Researchers Rights

    Subjects Obligation

    ResearchSubject

    ResearcherResearchSponsor

    Subjects Rights & Clients Obligation

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 13

    Ethical Behavior Considerations:

    Research Subjects Truthfulness in giving information to the researcher if a

    research subject or respondent gives his or her consentto participate in a research study

    Sustained cooperativeness with the researcherthroughout the course of the research study

    Adhere to responsibility if informed consent is given tothe researcher

    State any constraints or limitations in advance

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 14

    Ethical Behavior Considerations:Researchers

    No deception, be forthright and do not conceal the truepurpose of the research

    Maintain objectivity, courtesy and high professionalstandards through scientific process

    No falsification, alteration or misrepresentation of datafor political or other purposes

    Protect the confidentiality of the research subjects andresearch sponsors

    No faulty conclusions

    No inclusion or use of information or ideas contained incompeting research proposals

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 15

    Ethical Behavior Considerations:

    Research Sponsors No request for submission of competitive bids by

    researchers if selection of the researcher has alreadybeen made

    Avoid manipulation and influencing of the researcherwith a view to discrediting individuals or organizations

    The conclusions drawn from research work should beconsistent with the data and not influenced by other

    undesirable conditions or motives

    Observe the confidentiality of the research subjects andresearcher

    Avoid Advocacy Research

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    29 August 2005 MBA III (Research Methodology) Course Instructor: Dr. Aurangzeb Z. Khan 16

    The Menace of Plagiarism

    Please read the CIIT Academic HonestyPolicycompiled by Mr. Laeeq-ur-RehmanKhan which is distributed in this class as a

    separate sheet

    ZERO TOLERANCE (and ZERO MARKS)for cheating and plagiarism at COMSATS

    Institute of Information Technology!