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Resistance to change

  Change is the transition from a current state toa desired future state.

  Resistance to change is the action taken by

individuals and groups when they perceivethat a change that is occurring as a threat tothem.

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“There is nothing more difficult to take inhand, more perilous to conduct or moreuncertain in its success, than to take the leadin the introduction of a new order of things.”

Niccolo achiavelli

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 !hy do people resist change"

The risk of change is seen as greater threat the risk ofstanding still

#eople feel connected to other people who areidentified with the old way 

#eople fear they lack the competence to change

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#eople fear hidden agendas among would$bereformers

#eople anticipate a loss of status or %uality oflife

#eople genuinely believe that the proposed

change is a bad idea

#eople feel overloaded and overwhelmed

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&ears about change

 analytical•not enough information•making a wrong decision• being forced to decide

driver•loss of control•failure•lack of purpose

amiable•damaged relationships•confrontations

•not being recognisedfor efforts

expressive• being ignored• being asked for detail

• being linked with failure

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'ow to overcome resistance tochange"

  (otter and )chlesinger

  * +pproaches

 ducation and Communication

 

 #articipation and -nvolvement

 &acilitation and )upport

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  Negotiation and +greement

  anipulation and Co$optation

  plicit and -mplicit Coercion

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The #lanned Change #rocess

  Change is often one of the most challengingevents an organi/ation will go through.

  To maimi/e the success of any

organi/ational change.   anagers need to create and follow a logical

se%uence of ob0ectives.

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The #lanned Change #rocess

Recogni/e the need for change

1evelop change goals

 +ppoint a change agent

 +ssess the current climate

1evelop a change plan method forimplementation

-mplement the plan valuate the success of the plan at

reaching the change goals

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