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© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-1
SMB University: Selling Cisco SMB Foundation Solutions
Resources and Tools for Resellers
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-2
Objectives
• Describe a set of tools that Cisco Resellers o Partners can use, to learn, configure, sell and troubleshoot Cisco Products
• Explain the functionality of the tools for resellers, and use them accordingly
• Use interactive tools to configure part numbers, memory options, and software versions for routers or switches using the Dynamic Configuration Tool
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-3
Resources and Tools for Resellers
Cisco offers a broad portfolio of services to Partners and Resellers, to help them:
• Plan
• Design
• Implement
• Operate
• Optimize
a solution for a particularsituation
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-4
Tools for Small and Medium Business
http://www.cisco.com/en/US/partner/netsol/ns339/networking_solutions_small_medium_business_tools_index.html
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-5
Quote Builder Overview
• Products, required modules and software
• Services defaulted on product selections and install site location
• Customized leasing options from Cisco Capital, where available
• Design documents to aid in the implementation of the solution
A solutions quoting application that A solutions quoting application that enables specialized partners to build a enables specialized partners to build a system quote withsystem quote with
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-6
Intended Users and Benefits
• Target Users:
– Account Managers
– Voice, Security, Wireless Specialization
– Deployment Size: 300 seats and below
• Benefits:
– Faster Time to quote—Minutesinstead of hours
– Reduce deployment risks—Validated designs for common deployments
– Complete solution quote—Verified to be orderable
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-7
Quote Builder Product Coverage
Routing & SwitchingRouting & Switching
UnifiedCommunications
UnifiedCommunications
Wireless Networking
Wireless Networking SecuritySecurity
Integrated Services Routers (ISR):
800 Series1841280128112821285138253845
Catalyst Express 500
Catalyst 3560
Catalyst 3750
Catalyst 4500 Series
Unified CallManager (4.2 & 5.0)
Unified CallManagerExpress
Unity
Unity Connection
Unity Express
MCS 7815
MCS 7825
Cisco IP Phones
1131 AP
1242 AP
2006 Controller
4400 Controller
Controller Network Module
Wireless Control System (WCS)
Cisco Security Agent (CSA)
Cisco Clean Access (CCA)
Adaptive Security Appliance (ASA):
5510552055405550
ISR Security Bundles
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-8
Deal Process Flow:Where Quote Builder Fits in Process
Quote Builder
Identify Solve Present CloseDiscover Validate
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Discover Validate Solve Present
Quote Builder
Deal Process Flow:What Quote Builder Does in Process
BusinessRules
Engine
CustomerRequirements
Bill of Materials
DesignGuides
Network Diagrams
Pricing &
DiscountingOrdering
RequirementsGathering
Validated DesignsValidated Designs
Product Fit/ InteroperabilityProduct Fit/ Interoperability
Scale/ Future RequirementsScale/ Future Requirements
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-10
Quote Builder Information
To access Quote Builder and for more informationhttp://www.cisco.com/go/qb/
Quote Builder Supporthttp://www.cisco.com/web/partners/tools/helponline/ats.html
To Provide [email protected]
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-11
Dynamic Configuration Tool
http://www.cisco.com/appcontent/apollo/configureHomeGuest.html
Cisco Dynamic Configuration Tool enables online configuration of Cisco products and offers detailed compatibility information and intelligent feedback to streamline the ordering process.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-12
Partner E-learning Connection
http://www.cisco.com/go/loginpec
The Partner E-learning connection (PEC) is the tool for E-learning and E-ducation by Cisco Systems. The users have access to Certification and Specialization learning maps, free courseware, Demos, Labs, and Interactive modeling of equipments.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-13
PEC Interactive 3D Images
http://www.cisco.com/go/loginpec
• The PEC has a selection of some Routers and Switches.User can rotate, zoom in and out, move or determine the size of a given model.
• Use these images to get a realistic experience of the product.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-14
PEC Learning Maps
http://www.cisco.com/go/loginpec
• Achieving a Cisco Certification or Specialization can be a complex process.
• The learning maps provide users with graphical schemas of how to get a certification or specialization, steps to follow and recommended training.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-15
PEC VoD
http://www.cisco.com/go/loginpec
• The PEC provides useful presentations and documentation in the form of free courseware.
• Cisco has an extensive list of free courseware, where Resellers can start their education and certification process, or increase their knowledge on a particular technology.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-16
PEC Sales Central
http://www.cisco.com/go/loginpec
• Another useful tool embedded in the PEC is the Sales Central.
• Sales Central provides resources to enhance the competitive position of partners and resellers.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-17
Secure Business Advisor
http://www.securebusinessadvisor.com/
• The Secure Business Advisor helps planning for security strategy.
• It defines customer security issues that require highest attention.
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Secure Business Advisor (Cont.)
http://www.securebusinessadvisor.com/
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-19
Summary
This lesson covered the following main topics:
• Cisco Partners and Resellers have several web resources and tools which can help them during the phases of pre-sales, plan, design, implementation, operation and optimization of a given solution.
• Some of the tools have been specifically designed for the SMB Market.
• Using the online tools, a reseller with little experience can design a security solution for a given customer, and this will guarantee that the customer will get a secure, smart, scalable network.
© 2006 Cisco Systems, Inc. All rights reserved. SMBUF-20