webinar: move your business forward with cisco voip for smb
DESCRIPTION
Slides from our Lunch n' Learn webinar show how a Cisco Business Edition VOIP phone solution and related collaboration technologies deliver immediate and lasting benefits for companies who are not willing to settle for less than what they need to get the job done. We'll even show you some great financing offers to help make the transition even easier on your budget. Request link to recording at: http://info.ali-inc.com/UnifiedCommunications_WebinarRegistration.htmlTRANSCRIPT
Move Your Business Forward with Unified Communications & Collaboration Tools
Why Cisco for Collaboration
Mike AllenWW CollaborationDecember 3, 2012
© 2011 Cisco and/or its affiliates. All rights reserved.
VIDEO
By 2015, video will be 90% of internet traffic3
By 2015, 1.2M minutes of video sent per second3
BYOD
850k Android device Activations per day1
4.6 iPhones sold per second, 4.2 births per second2
CLOUD
By 2015, 50% of CIOs expect majority of apps via cloud4
70% of enterprises using cloud technology5
New Disruptive Technologies
1 Google, as quoted in TechCrunch, 9/5/20122 Apple, Jan. 2012 press release, CIA World Factbook 20123 Cisco VNI study, 20124 Garter, The Ten Most Strategic Planning Assumptions, 20115 State of the CIO 2011 Study, CIO Magazine
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Data VideoVoice
© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco’s Collaboration Architecture for Midmarket
UnifiedCommunications
TelePresenceCollaborationApplications
CustomerCollaboration
SERVICES
Sophistication Meets Simplicity
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
50 MILLION UC ENDPOINTS !!
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Cisco Leads the Market
48%Market Share
Source: Synergy Research, 4Q’11
Alcatel Lucent 5%
Mitel 4%
Others 8%
ShoreTel 2%
Avaya/Nortel 31%
Total: $695M
Aastra 3%
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Midmarket Definition: 25-1000 Employees
$7.1B TAM for Collaboration
75% still on legacy TDM
Avg age of PBX/KTSover 15 yrs old
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Top Imperatives of Midmarket Businesses
Build-In the Ability to Grow, Change
Make Change Simple to Consume
Understand Your Technical LimitationsPartner with Someone for Service, Support
Protect the Business—Minimize Risks
“Do Midsize Companies make technology decisions and investments today based on these imperatives?”
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Col
labo
ratio
n C
apab
ilitie
s
300Users
• Professional Collaboration Solution• Supports TelePresence, Jabber, Virtual Desk• Optional Redundancy & Survivable Branch• User Workspace Value Bundles
• Value Priced UC • Simple to Deploy• Easy Administration
Business Edition 6000
Business Edition 3000
1000
Investment Protection
25
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Communications Manager
Communications Manager
Unity ConnectionUnity Connection
Unified Presence Attendant ConsoleUnified Presence
Attendant Console
Contact CenterVideo Control Server
Contact CenterVideo Control Server
Provisioning ManagerProvisioning Manager
IP PBX
Voicemail
Instant Messaging or Receptionist Console
IVR / ACD or Video ServerManagement Solution
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Virtualized with VMware ESXi
Communications Manager
Communications Manager
Unity ConnectionUnity Connection
Unified Presence, Attendant ConsoleUnified Presence, Attendant Console
Contact Center,VCS-C, CER
Contact Center,VCS-C, CER
Provisioning ManagerProvisioning Manager
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Up to 1000 Users, 1200 total devicesUp to 1000 Users, 1200 total devices
Up to 1000 Voicemail Boxes
Up to 1000 Voicemail Boxes
Up to 1000 Instant Messaging Users or Up to 25 Attendant
Consoles
Up to 1000 Instant Messaging Users or Up to 25 Attendant
Consoles
Up to 100 Contact Center Agents
Up to 100 Contact Center Agents
Up to 50 SitesUp to 50 Sites
Virtualized with VMware ESXi
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
PSTNPSTN
SIP Provider
SIP Provider
Voice Gateway(Cisco ISR Router)
Business Edition 6000
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Environments
PlatformServices
Delivery Model
Experience
Remote
Office Travel
Home
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Addressing Multiple Users
Basic
Enhanced
Advanced
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Cisco or 3rd Party
3900 Series
Basic VoiceCommunications
Endpoints
Advanced Business
CommunicationEndpoints
BusinessCommunication
Endpoints
Advanced Professional
Media Endpoints
AdvancedCollaborative
MediaEndpoints
8900 Series
9900 Series
7900 Series6900
Series
Video-Immersive
MediaEndpoints
EX Series and CTS Systems
Virtualization Experience Clients
Cisco Jabber on Any Device
Basic
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Cisco Jabber
All-in-one UC Application
• Presence & IM• Voice, Video, voice messaging• Desktop sharing, conferencing
Collaborate from Any Workspace
• PC, Mac, tablet, smart phone• On-premises and Cloud• Integration with Microsoft Office
Enhanced
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
VCS-C Included at no charge
Features:High Performance (720p)
Easy as a phone call
Platform Interoperability
Shared Expieriences
Mobile to Laptop to Immersive
Benefits:Video Control Server now included with BE6k
Protection of prior Video Investments
Advanced
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Value Priced Extras
Mobility
Intelligent Messaging Simplified Management
Inter-CompanyNative Queuing
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Customer’s Top 10 Reasons
1. #1 Market Share2. Support 3. Skilled and Knowledgeable Partners 4. Financial Position5. R&D Investment6. Complete and Proven Portfolio7. Integrations 8. Industry-Leading Unified Communications
On-Premise, Hosted Solution Offers 9. Industry Standards Leadership10. Cloud Collaboration (Full Experience)
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
Top Imperatives of Midmarket Businesses
Build-In the Ability to Grow, Change
Make Change Simple to Consume
Understand Your Technical LimitationsPartner with Someone for Service, Support
Protect the Business—Minimize Risks
“Do Midsize Companies make technology decisions and investments today based on these imperatives?”
Collaboration, Conferencing & Messaging
Converged IP networking & telephony
Network Resource Management
Mobile Workforce solutions
Data Storage, Archiving & Disaster Recovery
Data Center Support & Optimization
Virtualization
Data Security
Managed Services
CISCO PREMIER PARTNER ADVANCED CISCO CERTIFIED: UNIFIED COMMUNICATIONS, SECURITY & WIRELESS
NEXT STEPS
• Cisco certified voice systems specialists
• Implemented during & after hours in banks, medical facilities, schools & other “round the clock” organizations
• Dedicated project management & implementation team to ensure a smooth transition
• Implementing Cisco voice & collaboration systems since 2001
• Attractive trade up & financing arrangements to suit your budget
VOICE & COLLABORATION ARE “MISSION CRITICAL”OUR TEAM MAKES IT EASY FOR YOU
Results
Expertise
Local Resources
SPECIAL INCENTIVES
• Substantial discounts on Cisco voice, video, and collaboration solutions - up to 65%!
• Significant discounts on technical services • 3 years of maintenance for the price of 2 –
1 year FREE!• Cisco Financing rates as low as 0%
Call Parker or your ALI representative for more details!
UPCOMING EVENTSDecember 7: Dickens of a Solution – Hotel
RoanokeDecember 11: Webinar: Empower Your
Employees to Work Anywhere, Anytime
Registration link coming in the follow up email or register from our event listing at www.ali-inc.com
RESOURCE SLIDES
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
PC and MAC
Android and iOS Tablets Smart Phones
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Any Time and Place. Any Business.Across All Devices
Slide 33
k1 Make Any Business the same color as people-centric on slide 18.kimal, 9/24/2012
© 2011 Cisco and/or its affiliates. All rights reserved.
Enable Mobile Workers and BYODIncrease employee productivity by allowing anytime, anywhere collaborationImprove job satisfaction by providing more flexible work optionsSave significant IT and capital costs by allowing employees to use and manage their own devices
Mobile
© 2011 Cisco and/or its affiliates. All rights reserved.
Enable interactive, visual collaboration with external participants from anywhere and on any device
Build trust and understanding across time zones
Effectively partner to expand into new geographic markets
Executive
Collaborate with External Organizations