results-based accountability (tm) for vermont food systems
DESCRIPTION
Overview slides from 10/7/13 workshop held in Randolph Vermont for members of the Vermont Food Systems sector. Prepared by Benchmarks for a Better Vermont.TRANSCRIPT
Results-Based AccountabilityTM for Vermont Food Systems
October 7, 2013
Anne Lezak, Coordinator BBVT
Acknowledgements to Amy Carmola-Hauf, United Way of Chittenden County and Trying Hard is Not Good Enough, Mark Friedman
3 kinds of performance measures
RBA
2 kinds of accountability
7 questions from ends to means
2-3-7
Different Levels of Focus = Different Levels of Accountability1. Population Level
Focus - well being of populationCollective accountability: Many partners are responsible for achieving the desired result
2. Program (Strategy) LevelFocus - well being of program participants/ service recipientsProgram accountability: Program is responsible for its performance
Population/Community FocusQuestions to Ask
• What do we want?Clean Environment• How will we recognize it?% of days with clean air% of stream miles meeting water
quality standards% of solid waste going to landfills• How are we doing now?• Who are the partners?• What works?• What do we propose to do?
RESULTA condition of well-being for children, adults, families or communities as a whole INDICATORHow we measure this condition
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Criteria for Choosing IndicatorsCommunication Power•Does the indicator communicate to a broad range of audiences?
Proxy Power•Does the indicator say something of central importance?
Data Power•Are there quality data available on a timely basis?
F2P Goal 9The Majority of Farms will be Profitable
• What do we want? RESULTVT Farmers operate profitable farms
• How will we recognize it?• How can we measure these conditions? INDICATOR% change in Gross Farm Income, Production Expenses, Net Farm
Income% change in net farm income% change in number of farms Rate of farm employmentRate of gains and losses by scale of farm operation
How Are We Doing Now?Baseline & story behind the baseline
Key Indicator: Vermont Aggregate Gross Farm Income, Production Expenses, and Net Farm Income
Population/Community Focus:Questions to Ask, Cont.
• Who are the partners?• What works?• What do we propose to do?
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RESULT: What we want
STRATEGY 1Who? What?
For whom?
STRATEGY 2Who? What?
For whom?
STRATEGY 3Who? What?
For whom?
OTHER INFLUENCES
Indicator: • How we measure it• Baseline & trend data
Performance Measures: • How much? • How well?• Anyone better off?
Performance Measures: • How much? • How well?• Anyone better off?
Performance Measures: • How much? • How well?• Anyone better off?
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How well?
Is anyone better off?
# People served
# Hours of service# Activities (by type of activity)
Participant satisfaction
Use of best practice
Staff qualifications/training
External review
Change in skills, knowledge, attitude, behavior, circumstance, well being
Possible sources: program records, participant survey, external data
Program Performance Measures
How much?
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How well?
Is anyone better off?
# outlets approached by category
# of farms in program
# of hours marketing
# of website hits
% of current outlets refer us to peers
% targeted outlets contacted
% of contacts meet with us
# and % of farms selling to new outlets
# and % of farms increasing sales dollars to outlets with whom we matched them
# and % of farms selling new products to outlets
Program Performance: Food Hub Marketing
How much?
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Acknowledgements & Resources
Fiscal Policy Studies InstituteSanta Fe, New Mexico
www.resultsaccountability.comwww.raguide.org
Trying Hard Is Not Good Enough:How to Produce Measurable Improvements for Customers and Communities, Mark Friedman
Amy Carmola, Ph.D.Director, Community Impact & Volunteer
Mobilization United Way of Chittenden County
.