retail management professional jan. 2015
TRANSCRIPT
![Page 1: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/1.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Store Management
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.
![Page 2: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/2.jpg)
* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Fine Jewelry Manager- Hecht’s, Greensboro 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 3: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/3.jpg)
![Page 4: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/4.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 5: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/5.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 6: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/6.jpg)
![Page 7: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/7.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 8: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/8.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 9: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/9.jpg)
![Page 10: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/10.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 11: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/11.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 12: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/12.jpg)
![Page 13: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/13.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 14: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/14.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 15: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/15.jpg)
![Page 16: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/16.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 17: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/17.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 18: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/18.jpg)
![Page 19: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/19.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 20: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/20.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 21: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/21.jpg)
![Page 22: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/22.jpg)
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
![Page 23: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/23.jpg)
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
![Page 24: Retail Management Professional Jan. 2015](https://reader036.vdocuments.net/reader036/viewer/2022062514/55b19441bb61eb69198b47d1/html5/thumbnails/24.jpg)