Company Profile Presentation

RAM GENEX TECHNOLOGIES PVT LTD (An ISO 9001:2000 Company)

Proper Quality With Adequate Quantity At Lesser Cost

Company Motto

Over last 6 Years, We have crossed many milestones With competition stiffening, the void in the IT consulting resource pool is not likely to go away any time soon. At RGT, we provide value-added IT services in key markets, drawing on our rich resource pools of software and engineering professionals. Working from onsite or out of offshore development centers, RGT can help you manage your resource requirements--without hiring additional employees—and cope with the business cycle dynamic.

Our value added IT services such as staff augmentation services, managed services, and blended services, and offshore software development services can help you identify the right talent and address key challenges in the following technology areas.

TOP EMPLOYERS IN MONSTER.COM

Our Achievements

Ram Genex Technologies was established in February 2008.

It is located in Bangalore- Karnataka & Vijayawada - Andhra Pradesh , India.

The Group already manages 100 people.

By this year end our group Strength will reach up to 600 people.

State of art contact center equipped with state of the art technology.

We cater high end, outsourced telemarketing services globally.

Our services include both outbound & inbound telemarketing.

Overview

Our mission, at the core of our strategy is totally customer centric. We assure the consistency of the excellent quality service we offer. Exceeding the expectations of clients and their customers is the goal of our every trainer. Team leaders and TSR's......it's one more way that we demonstrate the value of choosing Vishnu solutions for outsourcing and co-sourcing needs. We endeavor to provide telemarketing solutions and exceed customer expectations.

Mission statement

GM

CEO

Director Software

Recruiter

HR Manager

Director Requirement

Director RSBY

Operational Manager

Smart Card Process

Chair Man

Chairman

CEO

Project Manager

Software Developer

Team Leader

Work Flow for Software Team

Team Supervisors

Technical Head

DC

Hr ConsultancySoftware DeveloperSmart Card Process

** Invoicing &Finance

CFO

Marketing Process

CEO

Chairman

DM

Software Analyst

Project Lead

Project Manager

Hr Associates

Recruitment Manager

Operators

Work Flow For RSBY Team

Work Flow For Hr Recruitment

Out Sourcing Companies

Recruiter 2

Recruitment Manager

BD Manager

RGT

Recruiter 3Recruiter 1

RSBY has been launched by Ministry of Labour and Employment, Government of India to provide health insurance coverage for Below Poverty Line (BPL) families

Rashtriya Swasthya Bima Yojana or RSBY started rolling from 1 April 2008

Will Carry out Biometric enrollment and Card Issuance of 1.8 Lakhs cards in the states, with Auto Id (India) Pvt Ltd., Support.

As RSBY is the life term project, for which each family has to bare the card for redeeming their policy and have to renew every year as its valid only one year.

1.8 Lakhs enrollment covers all the Below Poverty Line (BPL) families across districts.

10

RSBY – National Health Insurance Scheme

Hiring : There are 3 round of interview takes place for selection. After 3rd round, they need to go through client’s interview. Only on successfully completion of that a candidate gets selected.

Training : We have separate training department with all the training facilities. After Induction we start with Generic training which is the intro of call center activities followed by Production Training and Floor training. Client conducts certification after the training period. Only certified candidates are given the opportunity for Calling and for unsuccessful candidates re-training takes places for 3 days.

Quality : Our Quality team is backed by very experienced analysts which consist of people with an experience over 15 years with a mix of new generation breed of Professionals in various business domains like services, logistics, banking, manufacturing and information technology where they have carved a niche in their own respective business domains. We generally audit 2 calls per telecaller per day or as per clients requirement. Weekly quality score is published to encourage the telecaller.

Information security : We use firewalls for information security and also only specific sites can accessed by the employees due to high security.

Transition methodology

STATUTORY WELFARE

The statutory welfare schemes include the following provisions:

Drinking Water: At all the working places safe hygienic drinking water is provided.

Facilities for sitting: suitable seating arrangements are provided.

First aid appliances: First aid appliances are provided and readily assessable so that in case of any minor accident initial medication can be provided to the needed employee.

Wash Room: A sufficient number of ladies and gents washrooms are provided in the port area in the vicinity of the work place of the office premises and maintained by an outsourced agency.

Employee welfare scheme

STATUTORY WELFARE

The statutory welfare schemes include the following provisions:

Pantry facilities: Cafeteria is provided so as to provide hygienic and nutritious food to the employees.

Lighting: Proper and sufficient lights are provided for employees so that they can work safely during the night shifts.

Changing rooms: Adequate changing rooms are to be provided for staff to change their cloth if required. Adequate lockers are also provided to the staff to keep their clothes and belongings.

Employee welfare scheme

NON STATUTORY WELFARE

Many non statutory welfare schemes may include the following schemes:

Flexi-time: The main objective of the flextime policy is to provide opportunity to employees to work with flexible working schedules. Flexible work schedules are initiated by employees and approved by management to meet business commitments while supporting employee personal life needs, this facility is provided to all back office employees.

Employee Assistance Programs: Various assistant programs are arranged in house like counseling service so that employees or members of their immediate family can get counseling on various matters.

Harassment Policy: To protect an employee from harassments of any kind, guidelines are provided for proper action and also for protecting the aggrieved employee.

Employee welfare scheme

NON STATUTORY WELFARE

Many non statutory welfare schemes may include the following schemes:

Maternity & Adoption Leave : Employees can avail maternity or adoption leaves.

Medic-claim Insurance Scheme: This insurance scheme provides adequate insurance coverage of employees for expenses related to hospitalization due to illness, disease or injury or pregnancy.

Employee Referral Scheme: The employee referral scheme is implemented to encourage employees to refer friends and relatives for employment in the organization.

Transportation: The organizations provides transportation facility to all night shift and evening shift employees from home till office .

Employee welfare scheme

16

-1968-79 2008

Mar 20011968-79 2009

Software Development

Achieved Top Employers position in Monster.com Under IT Category

Started Recruitment and Staffing to Companie’s

1968-79 2010

1968-79 2011

Proposal For RSBY Project- Continual 3rd Year as Top Employers in Monster.com and striving to get the Top Position in the IT Industry as well in Development

1968-79 2012

1968-79 2020

Estimated Enrollment of 10 Million residents under National Population Register (NPR) out of the total pilot project of 12 Million highest by any vendor

By 2015 Will be one of the Leading Software Developers and Recruiting Team in World.

1968-79 2015

Evolution of RGT

Server Configuration

Windows Server 2008 R2 Standard Edition (250 Cals)1 processor with up to 250 Cals, Mcfee,Intel Server-Xeon 3.10GHz , 4C/4T, 8GB 

ECC DDR3 RAM 2TB Hard Disk Dual 1Gbe Pedestal Cabinet With 400W 

Non redundant power , with Break fix onsite 

system Configuration

Intel Dual Core CPU  250 GB Hard Disk

2GB Ram 

IT configuration

It architecture using switch

On behalf of our clients, we need to collect and use personal data about people including past, present and prospective Clients in order to carry out business and meet our clients' requirements effectively. We recognize that the lawful and correct treatment of personal data is very important to successful operations and to maintaining investor's confidence in ourselves and in our clients.

Any personal data that we collect record or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with our contractual obligations of confidentiality. We aspire to adhere to certain generally accepted principles of data protection, to the extent these are in our control as service providers.

Data protection

These general principles state that personal data must be:

Fairly and lawfully collected and processed. Processed for limited purposes and not in any other way which

would be incompatible with those purposes. Accurate and kept up to date. Not kept for longer than is necessary. Kept secure Delete all customers data after 3 months of receipt

Data protection

In order to meet the requirements of the principles, we will:

Observe ethical practices regarding the fair collection and use of personal data.

Collect and process appropriate personal data only to the extent that we are obliged to by contract or to

comply with any legal requirements. Ensure the quality of personal data used. Hold the data only as long as we are required to by contract or by

law. Take appropriate security measures to safeguard personal data.

Data protection

To maintain the policy we use different tools as follows:

Internet Protection : We Use Juniper SSG-5 to control unwanted internet access and Monitor the internet usage by content filtering and setting up alarm for unwanted usage, this also protects against Trojan, Malware and Spyware attacks. Data Theft Protection : We use Espy Key logger, to track system activity. Use also use USB device activity analyzer to get the real time USB usage details. We also centralized network monitor tool to track real time data transfer.

Data Backup : We use Back up utilities to backup data on regular basis on DVD, Centralized Backup Servers.

Data Recovery : We use Stellar Phoenix & Recover My File to recover our Data if needed.

Data protection

Internet and E-Mail PolicyVoice mail, email, and Internet usage assigned to an employee's computer or telephone extensions are solely for the purpose of conducting Company business. Some job responsibilities at the Company require access to the Internet and the use of software in addition to the Microsoft Office suite of products. Only people appropriately authorized, for Company purposes, may use the Internet or access additional software.

Software Access ProcedureSoftware needed, in addition to the Microsoft Office suite of products, must be authorized by your supervisor and downloaded by the IT department. If you need access to software, not currently on the Company network, talk with your supervisor and consult with the IT department.

Internet policy

Internet UsageInternet use, on Company time, is authorized to conduct Company business only. Internet use brings the possibility of breaches to the security of confidential Company information. Internet use also creates the possibility of contamination to our system via viruses or Spyware. Spyware allows unauthorized people, outside the Company, potential access to Company passwords and other confidential information. Removing such programs from the Company network requires IT staff to invest time and attention that is better devoted to progress. For this reason, and to assure the use of work time appropriately for work, we ask staff members to limit Internet use.

Additionally, under no circumstances may Company computers or other electronic equipment be used to obtain, view, or reach any pornographic, or otherwise immoral, unethical, or non-business-related Internet sites. Doing so can lead to disciplinary action up to and including termination of employment.

Internet policy

Internet Usage

If any site is required to be accessed by the employees/management, it has to be approved by email from our Technical department and management and then only the internet can be accessed. No personal mails can be opened and no messenger services are installed in any machines. Our HR department access www.naukri.com, www.monsterindia.com website for some official purpose, but HR department has different IP address to access the website.

Internet policy

Email Usage at Company

Email is also to be used for Company business only. Company confidential information must not be shared outside of the Company, without authorization, at any time. You are also not to conduct personal business using the Company computer or email.

Please keep this in mind, also, as you consider forwarding non-business emails to associates, family or friends. Non-business related emails waste company time and attention.

Viewing pornography, or sending pornographic jokes or stories via email, is considered sexual harassment and will be addressed according to our sexual harassment policy.

Email policy

Ongoing Haryana Mahendergarh Gurgaon Rohtak Ambala Rewari

Upcoming Projects◦ Orissa – 5 Districts◦ Rajasthan – 2 Districts◦ Karnataka – 6 Districts

Current & Future Projects - RSBY

Mr. Rama Krishna Thota+91 74111 11158

ram@ramgenext.com

Ram Genex Technologies Pvt Ltd

Toll-free Number – 1800 4199 333

Contact us…

24-29-222/12, Ground Floor,Meher House, Ganapathi Street,Gulabi Thota, Vijayawada,Andhra Pradesh - 520 003.

#34/1, 2nd Floor, A & B Block,"A" Cross Road, Austin Town,Bangalore,Karnataka - 560 047.

RAM GENEX TECHNOLOGIES PVT LTD (An ISO 9001:2000 Company)

THANK YOU…