richard bull bt global services let there be light … 10 may 2006
TRANSCRIPT
Richard BullBT Global Services
Let there be light …10 May 2006
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The BT Global Services supplied CHIEF service is integral to collecting over £20bn pa of the
UK Government’s Customs & Excise revenue
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What is CHIEF?
Customs Handling of Import and Export Freight
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CHIEF IES – Import Export System
Large-scale 24x7 Transaction Processing service
Uses VME (OVME 5), TPMS, IDMS, Cobol and C
Input from trade users, agents and forwarders:EDI messaging with 6 Community System Providers andWeb, e-mail and XML via Customs’ Electronic Data Capture Services
Links to many other Customs’ systems for trader registration, UK tariff, accounting, trade stats etc.
On-line declaration response better than 2 secs
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Drivers for Change
Contract extension to 2010
SY and SmartArray technology reaching end of life
Usage growth
Need for improved value-for-money
Existing DR provision (high-bandwidth Transit van of tapes) becoming ineffective
Recovery time now important
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IES Usage Growth
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0A
pr-
Jun
19
97
Jul-
Se
p 1
99
7
Oct
-De
c 1
99
7
Jan
-Ma
r 1
99
8
Ap
r-Ju
n 1
99
8
Jul-
Se
p 1
99
8
Oct
-De
c 1
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Jan
-Ma
r 1
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9
Ap
r-Ju
n 1
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Jul-
Se
p 1
99
9
Oct
-De
c 1
99
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Jan
-Ma
r 2
00
0
Ap
r-Ju
n 2
00
0
Jul-
Se
p 2
00
0
Oct
-De
c 2
00
0
Jan
-Ma
r 2
00
1
Ap
r-Ju
n 2
00
1
Jul-
Se
p 2
00
1
Oct
-De
c 2
00
1
Jan
-Ma
r 2
00
2
Ap
r-Ju
n 2
00
2
Jul-
Se
p 2
00
2
Oct
-De
c 2
00
2
Jan
-Ma
r 2
00
3
Ap
r-Ju
n 2
00
3
Jul-
Se
p 2
00
3
Oct
-De
c 2
00
3
Jan
-Ma
r 2
00
4
Ap
r-Ju
n 2
00
4
Jul-
Se
p 2
00
4
Oct
-De
c 2
00
4
Jan
-Ma
r 2
00
5
Ap
r-Ju
n 2
00
5
Jul-
Se
p 2
00
5
Oct
-De
c 2
00
5
Jan
-Ma
r 2
00
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Declns per year (m)
NES
Total Imports & NES
06/04/06 18:42
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The Solution
System upgrade to NOVA Release 4and EMC Symmetrix DMX800
Identical processing capacity at second site …
… enabled by favourable software pricing
Disks mirrored across the sites (38km apart)using SRDF over diversely-routed high-speedoptical Wavestream links
Common Oslans shared by the systems
Replicated comms to CSPs and HMRC
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Site 2
DMX
SmartArray SY SY SmartArrayDevLive
Site 1
NOVA NOVA DMX
Local SRDF link
Step 1 – Install NOVA/DMX
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DMX
Site 2
NOVA
SmartArray SY SY SmartArrayDevLive
Site 1
NOVA DMX
Wavestream links
CNT CNT
Step 2 – SRDF between Sites
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DMX
Site 2
NOVA
SmartArray SY SmartArray
Dev
Live
Site 1
NOVA DMX
Wavestream links
CNT CNT
Step 3 – Dev on NOVA
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DMX
Site 2
NOVA
SmartArray SY
Dev
Live
Site 1
NOVA DMX
Wavestream links
CNT CNT
Step 4 – Dev Relocated
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DMX
Site 2
NOVA
SmartArray
DevLive
Site 1
NOVA DMX
Wavestream links
CNT CNT
Step 5 – Live on Nova
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DMX
Site 2
NOVADevLive
Site 1
NOVA DMX
Wavestream links
CNT CNT
Step 6 – Fully Live
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Performance Improvement (VMEZip)
0 1 2 3 4 5 6 7 8 9 10
NOVA and DMX (SRDF)
NOVA and DMX (no SRDF)
NOVA and SmartArray
SY and SmartArray
secs
OCP
I/O
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Performance Improvement (Batch)
0
2
4
6
8
10
12
14
01/04
/05
08/04
/05
15/04
/05
22/04
/05
29/04
/05
06/05
/05
13/05
/05
20/05
/05
27/05
/05
03/06
/05
10/06
/05
17/06
/05
24/06
/05
01/07
/05
08/07
/05
15/07
/05
22/07
/05
29/07
/05
ho
urs
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Why was it successful?
No ‘big bang’ – staged plan
Minimised Live service outages for the end-user
Project team reviewed progress regularly with HMRC
Strong Fujitsu-lead implementation team formulti-supplier, multi-site activities
Few problems encountered, but quickly resolved
Valuable Fujitsu site presence
GOOD WORKING RELATIONSHIPS
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And so, let there be light …
Fibre channel disk interfaces and optical Wavestream radically improve performance
Enhanced disaster recoveryfar superior to that prior tothe upgrade
Cracking Dev system !!
System reliability now anon-issue
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Axis Spring Conference 2006