rlenker®1 housekeeping hershey entertainment and resorts company revised 2006 ref 29 cfr 1910.39,...

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rlenker® rlenker® 1 Housekeeping Housekeeping Hershey Entertainment and Resorts Company Hershey Entertainment and Resorts Company Revised 2006 Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030 Ref 29 CFR 1910.39, 272, 1018, 1030

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Page 1: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

rlenker®rlenker® 11

HousekeepingHousekeeping

Hershey Entertainment and Resorts CompanyHershey Entertainment and Resorts CompanyRevised 2006Revised 2006

Ref 29 CFR 1910.39, 272, 1018, 1030Ref 29 CFR 1910.39, 272, 1018, 1030

Page 2: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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IntroductionIntroduction

Instructor IntroductionInstructor Introduction Class IntroductionClass Introduction

Page 3: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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IntroductionIntroduction

This program is designed This program is designed to make employees of to make employees of Hershey Entertainment and Hershey Entertainment and Resorts Company aware of Resorts Company aware of our housekeeping practicesour housekeeping practices

Orderliness and cleanliness Orderliness and cleanliness creates a safety working creates a safety working environmentenvironment

Page 4: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Walk Around AssessmentWalk Around Assessment

At each shift, employees should At each shift, employees should evaluated their work area to evaluated their work area to determine housekeeping issuesdetermine housekeeping issues

If problems are found, they should be If problems are found, they should be remedied as soon as possibleremedied as soon as possible

Page 5: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Storage and Scrap AreasStorage and Scrap Areas Our company stores a great deal of Our company stores a great deal of

itemsitems Method of storageMethod of storage

TeamworkTeamwork Mechanical advantageMechanical advantage Planning your liftPlanning your lift

Page 6: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Storage and Scrap Areas Storage and Scrap Areas

cont.cont. Our housekeeping program Our housekeeping program

for storage areas encourage for storage areas encourage the use of:the use of:

Using palletsUsing pallets Overhead racksOverhead racks Sweeping spillageSweeping spillage

Vegetation problems are Vegetation problems are controlled by:controlled by:

Reporting this to the supervisorReporting this to the supervisor Reporting this to the safety and Reporting this to the safety and

security directorsecurity director Reporting this to the building Reporting this to the building

and ground directorand ground director

Page 7: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Chemical StorageChemical Storage Our facility has flammable and Our facility has flammable and

combustible materials on locationcombustible materials on location The company stores these items as The company stores these items as

follows:follows: UL listed safety cabinets/flammable liquid UL listed safety cabinets/flammable liquid

storage containersstorage containers UL listed portable safety can/containersUL listed portable safety can/containers Above and below grade tanksAbove and below grade tanks

Page 8: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Machinery and EquipmentMachinery and Equipment Our housekeeping procedures for Our housekeeping procedures for

machinery and equipment follow that of machinery and equipment follow that of the recommendations for lockout/tagout the recommendations for lockout/tagout and as prescribed by the manufacturer and as prescribed by the manufacturer of the machineof the machine

Page 9: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Aisles, Walkways, FloorsAisles, Walkways, Floors Provide sufficient safe clearances and Provide sufficient safe clearances and

access to any and all work stations and access to any and all work stations and work areas, fire aisles, fire work areas, fire aisles, fire extinguishers, fire blankets, electrical extinguishers, fire blankets, electrical disconnects, safety showers, egressesdisconnects, safety showers, egresses

Clearly mark to distinguish Clearly mark to distinguish walkways from areas not walkways from areas not for pedestrian traffic for pedestrian traffic

Page 10: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Aisles, Walkways and Floors cont.Aisles, Walkways and Floors cont. Keep aisles and walkways free of Keep aisles and walkways free of

physical obstructions that would prevent physical obstructions that would prevent accessaccess

Keep aisles at least three feet wide Keep aisles at least three feet wide where necessary for reason of access to where necessary for reason of access to doors, windows or standpipe doors, windows or standpipe connectionsconnections

Page 11: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Aisles, Walkways and Floors Aisles, Walkways and Floors

cont.cont. Keeps stairs clean, dry, free of Keeps stairs clean, dry, free of

waste, well-lit and provided with waste, well-lit and provided with adequate hand rails and treads in adequate hand rails and treads in good conditiongood condition

Keeps floors clean, dry, slip-Keeps floors clean, dry, slip-resistant and free of wasteresistant and free of waste

Provide an adequate number of Provide an adequate number of waste receptacles at accessible waste receptacles at accessible locations throughout all work areaslocations throughout all work areas

Page 12: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Production AreasProduction Areas Rides and the Service Center are our Rides and the Service Center are our

two production areas in the two production areas in the Entertainment GroupEntertainment Group

They use various chemicals, metals, They use various chemicals, metals, electrical wiring, and other raw electrical wiring, and other raw materials and equipmentmaterials and equipment

Page 13: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Production AreasProduction Areas

Maintain adequate lightingMaintain adequate lighting Properly maintain wallsProperly maintain walls Keep windows cleansKeep windows cleans Keep blinds cleanKeep blinds clean Properly maintain doors and Properly maintain doors and

windowswindows Provide adequate ventilation Provide adequate ventilation

in all work areasin all work areas Maintain and clean all Maintain and clean all

ventilation and HVAC ventilation and HVAC systemssystems

Page 14: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Loading DocksLoading Docks Keep free of debrisKeep free of debris Illumination must be providedIllumination must be provided Dock plates shall be well maintained Dock plates shall be well maintained

and use properlyand use properly Mechanical advantage is utilized in Mechanical advantage is utilized in

unloading cargo and freightunloading cargo and freight

Page 15: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Loading Docks cont.Loading Docks cont. Dock are kept free from obstructionsDock are kept free from obstructions Emergency exits are free and clearEmergency exits are free and clear Proper signage is utilized correctly (i.e. Proper signage is utilized correctly (i.e.

delivery hours, exits, etc.)delivery hours, exits, etc.)

Page 16: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Distribution CenterDistribution Center Keep all loading dock areas free Keep all loading dock areas free

of unnecessary materials of unnecessary materials accumulationaccumulation

Have emergency spill kits and Have emergency spill kits and other spill clean-up equipment other spill clean-up equipment and materials availableand materials available

Clean up spills as soon as they Clean up spills as soon as they occuroccur

Keep all overhead doors clean Keep all overhead doors clean and free of rust or dirt at hingesand free of rust or dirt at hinges

Page 17: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Office AreasOffice Areas Keeping exits free and clearKeeping exits free and clear Keeping work areas clear of extra debrisKeeping work areas clear of extra debris Providing adequate illuminationProviding adequate illumination Providing housekeeping staff to Providing housekeeping staff to

maintain orderly common office areasmaintain orderly common office areas Supply trash pick upSupply trash pick up

Page 18: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Mail CenterMail Center

Mail is shipping and received Mail is shipping and received through a secure sitethrough a secure site

Mail is processed for Mail is processed for improvised and/or explosive improvised and/or explosive devicesdevices

After screening, it is After screening, it is processed tot eh divisional processed tot eh divisional mail rooms and then to the mail rooms and then to the departmentsdepartments

Organizational equipment is Organizational equipment is provided to keep orderprovided to keep order

Page 19: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures

Showrooms/Service AreasShowrooms/Service Areas Keep areas free of debrisKeep areas free of debris Allow exits to remain free and clearAllow exits to remain free and clear Provide adequate lightingProvide adequate lighting Provide for trash removal/debris Provide for trash removal/debris

removalremoval

Page 20: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Outside the FacilityOutside the Facility

Keep the parts of the Keep the parts of the buildings that are visible buildings that are visible to public roads clean by to public roads clean by washing them regular washing them regular intervalsintervals

Keep the other parts of Keep the other parts of the buildings cleaned at the buildings cleaned at regular intervalsregular intervals

Keep all doors and loading Keep all doors and loading docks completely free of docks completely free of debris, shrubs or other debris, shrubs or other obstructionsobstructions

Page 21: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Outside the FacilityOutside the Facility

Maintain visibility through all Maintain visibility through all windows by washing at regular windows by washing at regular intervalsintervals

Keep doors and windows Keep doors and windows properly maintained in good properly maintained in good working orderworking order

Repair any damage to doors and Repair any damage to doors and windows at regular intervalswindows at regular intervals

Provide any stairs or platforms Provide any stairs or platforms adjacent to or leading into the adjacent to or leading into the building with adequate rails, building with adequate rails, treads to climb and an area clean treads to climb and an area clean and free of materialsand free of materials

Page 22: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Outside the FacilityOutside the Facility

Store materials outdoors only Store materials outdoors only in designated areas of the in designated areas of the groundsgrounds

Provide designated walkways Provide designated walkways through grounds, preferably through grounds, preferably paved and kept clear of snow, paved and kept clear of snow, ice, materials or any other ice, materials or any other physical hazardsphysical hazards

Provide a lighting system that Provide a lighting system that is adequate to allow is adequate to allow employees to navigate around employees to navigate around the grounds as necessary at the grounds as necessary at dusk and after darkdusk and after dark

Page 23: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures Outside the FacilityOutside the Facility

Maintain a neat Maintain a neat landscaping appearancelandscaping appearance

Trim grass short enough to Trim grass short enough to prevent trip hazards to prevent trip hazards to employeesemployees

Prevent trees and shrubs Prevent trees and shrubs from obstructing doors and from obstructing doors and windowswindows

Page 24: Rlenker®1 Housekeeping Hershey Entertainment and Resorts Company Revised 2006 Ref 29 CFR 1910.39, 272, 1018, 1030

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Housekeeping ProceduresHousekeeping Procedures ContractingContracting

While we have an extensive staff, there are While we have an extensive staff, there are time when projects must be contracted outtime when projects must be contracted out

All contracted companies should be informed All contracted companies should be informed of our regulations and comply accordinglyof our regulations and comply accordingly

Our goal is to hire contractors who Our goal is to hire contractors who accomplish the desired job without accomplish the desired job without compromising the safety and health of compromising the safety and health of employees at the companyemployees at the company

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Incident InvestigationIncident Investigation

Incident investigation is the process Incident investigation is the process of identifying the underlying causes of identifying the underlying causes of incidents and implementing steps of incidents and implementing steps to prevent similar events from to prevent similar events from occurringoccurring

Our incident investigations are Our incident investigations are intended to be learning tools for the intended to be learning tools for the futurefuture