roads to ict talent development

ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner

HUAWEI TECHNOLOGIES CO., LTD.

I Am ...

Huawei Learning Service focus on ICT talent development for more than

20 years. With our profound insight of ICT industry, leading practices benchmark

from both vendor and operator viewpoint and through advanced resource

integration, we serve main operators in more than 170 countries and regions all

over the world, and delivers 300,000 person days training per year.

ProfessionalICT industry focused curriculum system, facilitated by experts with actual telecom practical

experiences. Advanced and agile eLearning platform providing one-stop solution.

FocusedDedicated to develop talent for telecom industry. Global presence in more than 170

countries and regions, provide customized ICT talent development solutions.

CollaborativeIntegrate global leading learning and competence development resources,

proactively share ICT talent ecosystem development and joint innovation with

industry’s ICT enterprises and organization.

Value CreationDelivered 300,000 person days training annually, cultivate large pool of qualified ICT

talents to assist ICT companies to realize business success. Improve IT penetration at

national level and continuously creating value for society and customer alike.

1 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner

My Experience

On site training

by Huawei

experienced R&D

personnel or field

engineers.

Provided a

professional

training service

by means of

transferring

technical

knowledge & skills

Launched

Competence

Consulting service

with the aim to

help customers to

efficiently obtain

right competencies

and skills that

match different

positions in their

organizations.

Adopts advanced learning

technology development and sets

up a systematic online learning

platform, which allows trainees to

learn anytime and anywhere.

Serves main operators in more

than 170 countries and regions

all over the world, and 300,000

person days training

Provides technical

expert certification

servicesIn 1997,

Huawei set up a

customer training

department called

“Learning Service”.Launched

management

training services to

share experience

with customers

2015

2ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner

Digital Transformation is Critical to Meet the Customer’s Experience

Ecosystem

Internet+Verticals

“Information”

Internet

Cloud+Big Data

“Data”

Platform

Voice+Data

“Traffic”

Business

Transformation

Operations

Transformation

Architecture

Transformation

Network

TransformationCT Mode

Voice+SMS

“Mass”

Differentiation

User retention

User lifetime value

Re-architecting

New user

New market

RO

AD

S Experien

ce N

etwo

rk-based

Experien

ce

Message

Voice

Data

IOT

APPs

Cloud

Video


Talent Pipeline is the key foundation of digital transformation

Effective and Efficient Learning

Talent Development Planning

Farsighted Leaders

IT and O&M Experts


Solution 4-1: Knowledge Transformation for ICT New TechnologiesWith ICT transformation, new technologies are emerging. How managers can accurately grasp the ICT technology

trends to ensure commercial success? How can technical personals master new technologies quickly to support

networks and business operations?

• Buildtalentcompetencemodelanddevelopmentplanunderdigitaltransformation

• AccessICTknowledgeandskillsthroughaone-stopserviceandmulti-technologyintegrationplatform

• EnhanceICTnetworkoperationalcapability

Customer Value

Solution Overview

Re-architecting

Operations

Digital Services Agile Development and

Operations Competency Development

Re-architecting

Enabling Platform

Big Data Technologies and

Applications Competency

Development

Enabling Platform

Application and Maintenance

Competency Development

Re-architecting

ICT Infrastructure

Virtualized and Cloud

Network Planning and O&M

Competency Development

Cloud Data Center Build and

Operations Competency

Development

IT Strategy and Governance

Com

petency Developm

ent

IT Services Man

agem

ent

and

Go

vernan

ce

1

2

4

3

5

6


Solution 4-2: Position/Job-Role Based Learning for Skill TransformationCustomer experience drives network operation transformation, how to reconstruct personnel skills based on job roles

and business process to improve O&M quality and efficiency?

• Developbusinesscentriceliteforce,tobuildancoreO&Mteam

• ImprovecentralizedO&McompetencetosupportO&Mtransformation

• Achieveendtoendvisualoperationandmaintenance,effectivelyenhancecustomer’sexperience

Customer Value

Solution Overview

Training Inputs Training Process

S-OJT leads to predictable training outcomes and improved organizations performance.

Training outcomes

Client Context

1

5

Telecom Network Technical

Expert Development Solution

2Fixed Network Modernization

O&M Competency

Improvement Solution

3

VoLTE Network O&M Competency


4

Centralized O&M Competency


LTE Network O&M Competency



Under digital transformation, how to develop and undertake strategies and reconstruct the organization and talent to

lead the team to success are the challenges faced by managers.

Solution 4-3: Managerial Competency Development for Business Transformation

• Improvetheleadership,businessandmanagementcompetenceneededinthetransformationperiod

• ObtainHuawei’sfast-growingmanagementandpersonnelcultivationpracticestoachieverapidtransformation

• Accesssuccessfulexperiencebysharingtheworld'sleadingoperatorpractices

Customer Value

Solution Overview

Executives

SeniorLeaders

OperationalLeaders

First-line IndividualLeaders Contributors

High Potential (H

iPo)

Dist

inct

Lea

ders

hip

chal

leng

es

at d

iffer

ent r

oles

& le

vels

*Customized based on real business needs and competency challenges

TSL-DP Telecom Strategic Leadership Development Program

Hot Topic: Industry Insight and Leading The Change, Organizational Capability

for Competitive Advantage, Telecom Mini MBA

TOL-DP Telecom Operational Leadership Development Program

Hot Topic: Telecom Technical Leader Competency Development, Telecom Key

Account Leader Competency Development

HiPo Openview (Customized)

Hot Topic: High Potential Leaders Openview

TBI-DP Telecom Business Insight Development Program

Hot Topic: LTE+4.5G, FMC, IT + digital services

TE-DP Telecom Expertise Development Program

Hot Topic: Project Management, Talent Management, Account Selling for

Telecom Sales

1

2

3

4

5


Solution 4-4: Talent Development for National ICT Strategy TransformationUnder the rapid development of information technology, the states and operators/government are faced with challenges

such as: shortage of ICT talent, lack of talent development practice, training system is not perfect and so on.

• Constructtalentcompetencemodeltosupporttheeffectivecompetencemanagement

• Designaperfectlearningmanagementsystemtofillintheknowledgegap

• Establishaperfecttalentdevelopmentsystemtofulfillthesocialresponsibility

Customer Value

Solution Overview

ICT PractitionerHuawei National ICT Talent

Development SolutionTiered and Qualified ICT

Talent

Professional Certification

Employm

ent Education

National ICT Talent Development Strategic Plan

Government and enterprise Domain

e.g. National Operator

Educationdomain

e.g. University, ICT college

Training Institute

e.g. Government Linked institute

To supplyICT Industries

HCIE(Expert Level)

HCNP(Professional Level)

HCNA(Associate Level)

HCNG(Graduate Level)

CT IT IP

guidance

enablement

National ICT Talent Demands Survey

National ICT Competence Framework Construction

Learning and Certification Platform Building Consulting

Training Center CertificationTest Center

Training Lab

National ICT Qualification Framework

National ICT Talent Competence Development Implementation System(For Vocational Training and Academic

Education)

Learning organization and process

Huawei Authorized Network AcademyHuawei Authorized Learning Partner

Curriculum System

Construction

Faculty System

Construction


Integrated Training with Practice Makes Learning Effective

GlobalOpen Labs

S-OJT

Structured-On Job Training

Analyze Develop Select Deliver Evaluate

......

NFV OpenLab

Global Network Evolution &

Experience Center

Service Provider Operation Lab

Customer Experience

Transformation Center

Verified Project Practice

......

Public Cloud Project

Cloud Computing

Project

Storage Compatibility

Project

Leading Operator’ Practice

......


Learning Cloud Service Makes Learning Efficient

Customizable Learning Program

• 3000+courses,customizableon

demand

Content-aaS

Field Maintenance

Courses

Front Office/Back

Office Courses

Soft Skills

Courses

Learn anytime anywhere

• CustomizableeLearningwebsite

andapp

• Richlearningmanagementfunctions

• Flexibleinterfaces,releasecourses

anytime

SaaS/PaaS

Cost Reduction

• Plentyoftrainingfacilities,renton

demand

IaaSHuawei Cloud Amazon AWS

14 Labs 3000+ Devices

45 Global

Training Centers5 Course Maker Centers


3000+ Courses

2000+ full-time & part-time trainers

16 Languages for Delivery

200+ full-time Learning Designers for course design and development

Perfect Practice environment

South Africa Training Center

Egypt Training Center

UK Training Center

Brazil Training Center

Mexico

America

Colombia

VenezuelaNigeria

Poland

Morocco

Germany

Global Sharing, Local Collaboration


Malaysia Training Center

Hang Zhou Training Center

Thailand Training CenterTurkey Training Center

Kenya

Saudi Arabia

Iran

India

Indonesia

Japan

Russia

Australia

45 Training Centers Worldwide

165+ ICT Certification System

20+ Huawei Authorized Academy Online

Learning Library

Learning Platform on Line


Program Show I

China: Ultra-practice(UP) Talent Development

• Aimatcoreserviceself-maintenance,expertstandardsandselectionestablishment

• Focusonpractice,80%ofthelearningactivitiesarebasedonrealprojectsandnetwork

• Dual-tutorsystem,learningandpracticetutorsthroughoutthewholetrainingcycle

Laos: Competency Development Consulting Service

• Customizecompetency-positionmatchstandard,setC&Qsystem

• Comprehensiveassessment,in-depthgapanalyze

• Highlycustomizedtrainingbasedonbusinessrequirement

Germany: LTE Consulting Training Based on Network Evolution

• RefreshcompetencemodelbasedonLTEnewnetworkandnewtechnology

• Combinedepartmentbusinesstargetandskillstandardstodesignvisuallearningpath

• Develop20+coursesonsitebasedonemployeeslearningbehavior

Nigeria: Technical Competency Assessment & Certification

• CoordinatejobrolecompetencystandardsrefreshmentofbusinessandHRdepartments

• Covercompetencygapanalysisofallthetechnicalroles

• Plantalentcompetencyimprovementtosupportbusinessdevelopmentin3years

Malaysia: National Talent Development Solution

• CombineMalaysiagovernment,localuniversitiesandHuaweiworktogethertobuildICT

talentdevelopmentsystem

• launchajointcertificationprogramforpre-graduate

• Develop10000ICTTalentsin5yearstoprovideICTtalentsforICTchain


Program Show II

Angola: Training System Operation Consulting Service

• Constructorganizationstructureandjobprocessestorealizetrainingself-operation

• Constructlearningmanagementsystemtosupporttrainingmanagementandonlinelearning

• AuthorizeHuaweicoursesandtraininstructortosupporttrainingcenteroperation

Indonesia: Comprehensive Competency Improvement Solution

• Selectstaremployeestoparticipateandshareexperienceofoverseasprojects

• Inviteleadingoperatorsandvendorstosharebestexperience

• Integrate industry knowledge, improvecomprehensivecompetencyof technology,

operationandbusiness

France: LTE Advanced Training

• Combinerealnetworkproblem,LTEhottechnicaltopicsandHuaweiO&Mexperienceto

customizetrainingtopics

• Trainees,instructorsandexpertsconversethroughvideoconferencetoreduceoff-jobtime

• Customize12+topicseminarsperyeartoguaranteesustainedO&Mcompetencyimprovement

Brazil: Network Operation Competency Development Project

• Togetherwithcustomer,HuaweidesignedNetworkOperationTransformationCompetency

FastReadinesssolutionforallcustomer’snewteams

• SetStagedLearningGoals,tobethecompetencypartnerofcustomer

• UselearningzoneonHuaweiAcademyOnlineplatformtomanagethetrainingandshow

theprocessofalldeliveryactivities

Romania: NOC O&M Competency Improvement Program

• Customizetrainingbasedonprocesstoshortentrainingtime

• CustomizetrainingR&DmethodtoguaranteecompetencytransferinNOC

• Developpart-timeinstructorstoreducetrainingcost


Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademark Notice

, HUAWEI, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd.

Other trademarks, product, service and company names mentioned are the property of their respective owners.

General Disclaimer

The information in this document may contain predictive statements including,

without limitation, statements regarding the future financial and operating results,

future product portfolio, new technology, etc. There are a number of factors

that could cause actual results and developments to differ materially from those

expressed or implied in the predictive statements. Therefore, such information

is provided for reference purpose only and constitutes neither an offer nor an

acceptance. Huawei may change the information at any time without notice.

HUAWEI TECHNOLOGIES CO., LTD.

Huawei Industrial Base

Bantian Longgang

Shenzhen 518129, P.R. China

Tel: +86-755-28780808

Version No.: M3-032977-20160426-C-1.0

www.huawei.com

e-learning.huawei.com

roads to ict talent development

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