Slide 1

Slide 2

Robert T. Sherman, Jr. 3516 Lawson Road, Glenview IL 60026 847-498-9826 rsherman@progressinitiatives.com Experienced information technology professional with a track record of initiative and creativity.

Slide 3

Robert T. Sherman, Jr. 3516 Lawson Road, Glenview IL 60026 847-498-9826 rsherman@progressinitiatives.com Experienced information technology professional with a track record of initiative and creativity. BUSINESS ANALYSIS REQUIREMENTS DEFINITION PLANNING MILESTONE VERIFICATION IMPLEMENTATION TECHNICAL WRITING QUALITY ASSURANCE WEBSITE DEVELOPMENT

Slide 4

EXPERIENCE.

Slide 5

PROGRESS INITIATIVES, Glenview IL (A Chapter S corporation. Web Developer Intermittent 2004 and ongoing).

Slide 6

Enabled each client to see the advantages of the Internet and to gain an Internet presence. Made websites user-friendly, easy to navigate, and easy to maintain. Enabled users with no computer experience to test a website. Guided each website project to a successful conclusion by using analysis, collaboration, and project management skills.

Slide 7

INFOSTAFF SERVICES, Palatine IL (Staffing firm. Data Analyst 2006 2007).

Slide 8

Improved the accuracy and relevance of company data by using analysis, sampling, and data management skills. Saw the need for new software. Developed the software and documented new procedures.

Slide 9

MCGRAW-HILL HIGHER EDUCATION, Burr Ridge IL (Textbook publisher. Software Support Analyst for a temporary project 2006).

Slide 10

Took a proactive approach by preparing more complete and understandable documentation and by sharing it with others. Promoted customer satisfaction by using tact and understanding when dealing with unhappy users.

Slide 11

PASSPORT SOFTWARE, Glenview IL (Accounting software Quality Assurance Analyst 2002 2004)

Slide 12

Made software more stabile and robust, improving customer satisfaction and reducing support expense, by developing, testing, and implementing nearly 200 software corrections and enhancements. Developed original software tools for problem resolution. Saw the need for a record keeping system for program corrections and enhancements. Improved efficiency by devising and implementing the system.

Slide 13

TENNECO AUTOMOTIVE, Lake Forest IL (Manufacturing Consultant - 1998-1999; Sales Analysis Consultant 1999-2000).

Slide 14

Helped the sales staff maximize sales by completing nearly 500 special requests, pulling data from SAP other sources, using project life cycle skills for mini- and micro- projects. Proactively found a way to eliminate a manual file selection process. Noticed that data from a periodic report was manually entered in a spreadsheet. Devised a way to import the data automatically. Quickly learned a programming language with no previous exposure.

Slide 15

NATIONAL ASSOCIATION OF INDEPENDENT INSURERS (Now known as Property Casualty Insurers Association of America) Des Plaines IL (Insurance association QA consultant for temporary project 1997-1998).

Slide 16

Saw the need for new software to expedite testing. Improved efficiency by developing and implementing the software. Improved data access by incorporating the software into the production process.

Slide 17

DISCOVER CARD SERVICES, Riverwoods IL (Consultant for a major project 1996-1997).

Slide 18

Used project life cycle skills to provide data for a mathematics professor who was hired to develop an improved fraud detection model. Successfully dealt with exacting requirements, complex data relationships, and extreme data volume. Became the primary contact with the outside vendor, using collaboration skills to develop a productive relationship. Used negotiation skills to promote acceptance of the model. The data was used for a fraud detection model which exceeded all expectations, and saved MORE THAN TWENTY MILLION DOLLARS ANNUALLY compared to the previous fraud model. The RESOUNDING success of the model verified that the project plan was valid.

Slide 19

EARLY EXPERIENCE. Prior to Discover Card Services, gained platform migration experience at Interactive Business Systems, and banking experience at Harris Bank.

Slide 20

SKILLS Access, Acucobol, Alfred, CSP, CSV, DB2, Easytrieve, EDIFACT, Excel, Explorer, Flash, Focus, Freelance, FrontPage, FTP, GIF Construction Set, HTML, IDCAMS, IMS, ISAM, Linux, Lotus, Navigator, Netscape, Notepad, ODBC, Paint, PCL, PhotoStudio, PowerPoint, Repgen, SQL, Strobe, Syncsort, Telnet, TPX, Unix, VBScript, VI, Visio, Vision, VPW, VSAM, Windiff, Windows, Winzip, Xpeditor. In depth information about skills can be found on the Progress Initiatives website: http://progressinitiatives.com/Hierarchical/SKILLS.htm

Slide 21

COMMUNITY INVOLVEMENT Chapter Director, Parents Television Council, a public advocacy watchdog group promoting responsibility in broadcasting ( http://www.parentstv.org/PTC/grassroots/Chapters/IL/chicago.asp ).http://www.parentstv.org/PTC/grassroots/Chapters/IL/chicago.asp President, Glenview Art League, an organization of over 100 members with two annual art fairs ( http://glenviewartleague.org ).http://glenviewartleague.org

Slide 22

EDUCATION Bachelor of Science in Business Administration Marietta College, Marietta OH. Graduated with honors. Ongoing education includes Microsoft Project, Access, PMOBOK, Linux (became Linux certified), productivity management, structured analysis, structured design, and cost/benefit analysis.

Slide 23

Bob Sherman can help your organization succeed BYCOLLABORATING WITH STAKEHOLDERS TO UNDERSTAND THEIR NEEDS BY MAKING INFORMATION MORE AVAILABLE

Slide 24

Contact information PHONE: (847)498-9826 E-MAIL: rsherman@progressinitiatives.comrsherman@progressinitiatives.com POSTAL ADDRESS: 3516 Lawson Road, Glenview IL 60026

Slide 25