roland rodgers learning development training coordinator resume
TRANSCRIPT
ROLAND RODGERS
Seeking employment as a Training CoordinatorChicago, Illinois
(773) 262-1512
http://www.linkedin.com/in/rolandrodgers
Learning Development Training Coordinator
A strategic Training Coordinator credited with training administration, facilitation, and logistical expertise to provide effective professional development above and beyond requirements.
Applies dynamic planning and analytical talents to manage learning curriculum and exceed expectations.
Utilizes strong organizational skills to conduct complex training projects so stakeholders are satisfied. Demonstrates technical abilities to manage database systems and develop protocols.
Employs tactical skills to execute training operations, generate reports and increase comprehension.
3
SUMMARYAreas of Exper t ise:
Microsoft Office Specialist
Training CoordinationLearning Management
Systems
Training Budget Analysis Training Facilitation Database Management
Training Report Generation
Training Registration Protocol Development
Training Auditing Course SchedulingLearning Evaluation &
Assessment
Logistics Planning Curriculum ManagementInstruction Planning &
Analysis
4
PROFESSIONAL EXPERIENCE:Abbott Laboratories (Collaberative Staffing) – North Chicago, IL
Training Coordinator (2012-2015): Performed training administration, reporting, analysis of ISOtrain LMS Organized and maintained Access database of training files for
statistics and reports Managed/facilitated LMS logistics for new employee orientation
training Supported and assisted Training Manager with data analysis, metrics,
and compliance audits Followed-up to ensure users successfully accessed and completed
training requirements Maintained Training Department records and
employee training files
5
PROFESSIONAL EXPERIENCE:UOP/Honeywell (Collabera Staffing) – Des Plaines, IL
Technical Training Assistant (2011):
Provided logistical support for technical training courses Assisted with maintaining master schedule for training programs,
space, and facilities Created and maintained a system for reporting and evaluation to
assess quality of trainings Prepared user guides, support materials, and equipment for training
courses Compiled complex spreadsheets to aggregate, analyze and chart
department training metrics Provided customer service to visiting training course attendees
6
PROFESSIONAL EXPERIENCE:IBM SPSS (AJILON STAFFING) - CHICAGO, IL.
Education Coordinator (2009-2011):
Assisting Trainers, Customers and Sales Reps. w/training inquiries Customer and Vendor contact to setup classes in various cities Administration of public training courses for North America Responding to questions in department email box Creating and managing courses in database Resolving various issues regarding training Updating of training schedule and website Booking trainers in scheduling system Analyzing and reporting training data
7
PROFESSIONALEXPERIENCE:KELLY SERVICES (Blue Cross Blue Shield-HCSC) - CHICAGO, IL.
Learning Analyst-Consultant (2007-2009): Performed monthly analysis of training expenditures to ensure
quality control and compliance Coordinated skills assessment training for employees to augment
professional development skills Collaborated with Learning and Talent department to support specific
training projects Provided data entry, reporting, analysis and front-end maintenance
for skills database Supported trainers in training course initiation,
presentation and follow-up Maintained master schedule of project
training programs and classes
8
PROFESSIONAL EXPERIENCE OFFICEMAX - NAPERVILLE, IL.
PMO Training Coordinator (2006-2007):
Provided administrative and logistical support to Directors, Program Managers and Project Managers
Developed training communication to advertise upcoming courses and workshops
Established training logs and matrix to track courses completed by associates
Created training process and guidelines for Project Management instruction
Coordinated / facilitated instruction on I.T. governance tools/methods
Maintained training calendar for I.T. Project Management Office
Scheduled training rooms, equipment, and instructors
Contacted vendors for associate training registration
Instituted class evaluation summary report / metrics
Updated training materials and processes
Created process for class registration
9
PROFESSIONAL EXPERIENCE LITTELFUSE, INC. – DES PLAINES, IL. (Currently Chicago, IL)Training Administrator:
Researched and coordinated all instructional, developmental, educational, and training courses
Provided project assistance and support to Training Manager and Training Specialist
Recovered more than $160K in training grant reimbursement funds Developed and implemented procedures for training processes Administered files, records, and data for training department Managed and published multiple training schedules Updated and conducted New Associate Orientation Conducted class scheduling, setup, and follow-up Created and summarized training evaluations Directed tuition reimbursement program
10
PROFESSIONAL EXPERIENCE
DRAFTFCB (Formerly DRAFTWORLDWIDE) – CHICAGO, IL.
Training Coordinator:
Assisted the V.P. of Training & Development with the creation, implementation, and completion of existing and new training programs
Registered employees for seminars, training classes, trade shows, and other training sessions
Maintained all corresponding training paperwork and information
12
SKILLS & KNOWLEDGE:Computer/Software
Knowledge:
Microsoft Certified Application Specialist – Excel 2007
Microsoft Office Specialist Access 2007 Certification
Microsoft Office Specialist – Microsoft Word
Microsoft PowerPoint 2010
Microsoft Outlook 2010
Microsoft Access 2010
Type 35 words per minute
Internet Explorer
Adobe Acrobat
Windows XP/7
LMS systems
Lotus Notes
QuickBooks
Oracle
Clarity
SAP
13
OTHER EXPERIENCE:
Volunteer Experience (March 2011 - Sept. 2012) –
Howard Area Community Center
Employment Resource Center Reception
Computer Training Tutor
Computer Lab Assistant
Administrative Assistant
14
EDUCATION:
Columbia College – Arts Management Program (3.7 / 4.0 GPA)
Truman College – Business Administration Program, Continuing
Education Classes
Harold Washington College –
Introduction to Access 2007
Lane Technical High School
15
MILITARY
U.S. Marine Corps Reserve
Attained Rank of Corporal (E-4)
Served as Field Radio Operator (Air Team)
Member of H & S Company, 2nd Battalion, 24th Marine Regiment,
4th Marine Division
Honorable Discharge
16
REFERENCES / CERTIFICATIONS References are available on request and
will verify my skills, qualifications and
experience
Attained certification as Microsoft
Certified Application Specialist –
Microsoft Excel 2007
Attained certification as Microsoft Office
Specialist for Word (Expert), PowerPoint,
Access 2007 and Outlook
17
Thank You Thank you for your consideration of my Resume / Application for
employment with your organization
I appreciate your time and attention in contemplation of my ability to
fill your hiring needs
Please contact me at 773-262-1512 or [email protected]
with any questions regarding my skills and experience