role of content in emails

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Content is a primary factor in inbox placement. Testing against spam filters simply isn’t enough these days, because the ISPs are more sophisticated. Send yourself test messages in each of the major email clients and tweak it until it gets though. This will help you figure out the root of your problem.

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Page 1: Role of Content in Emails

The Roleof ConTenT in youR emails

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

COPYRIGHT NOTICE

Copyright copy 2014 by Marketers Publishing Group Inc and wwwEmailDeliveredcom All rights reserved

No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording scanning or otherwise except as permitted under Section 107 or 108 of the 1976 United States Copyright Act without either the prior written permission of the Publisher or authorization through payment of the appropriate per-copy fee

LImIT Of LIabILITYDIsCLaImER Of WaRRaNTY

While the publisher and author have used their best efforts in preparing this guide they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose No warranty may be created or extended by sales representatives or writ-ten sales materials The advice and strategies contained herein may not be suitable for your situation You should consult with a professional where appropriate Neither the publisher nor the author shall be liable for any loss of profit or any other commercial damages including but not limited to special incidental consequential or other damages

ImPORTaNT NOTICE

Any references to best practices specific ISP recommendations and overall suggestions are as accurate as possible based on the date of publication The accuracy of this information cannot be guaranteed beyond the current date of publication

CONTaCT INfORmaTION

For general information on our other products and services visit us online at wwwEmailDeliv-eredcom

For support please send your questions via email to httpsupportemaildeliveredcom

Phone (512) 981-5413 Fax (305) 675-4664 Web wwwEmailDeliveredcom Support httpsupportemaildeliveredcom

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

THE ROLE Of CONTENT INYOuR EmaIL CamPaIGNsThe primary factor in inbox placement is CONTENT And itrsquos not enough to simply ldquomaskrdquo trigger words or get a low ldquospam scorerdquo in your email software when you test against spam filters

Most of those are simply checking against databases that review keywords not scanning the emails in the same manner that the ISPs do And as yoursquove probably guessed the ISPs are much more sophisticated

So assuming that everything else is in place then yoursquoll want to carefully look at your content and how thatrsquos playing into your deliverability specifically inbox placement

Here are a handful of things to look at that could be impacting delivery rates and more specifically inbox placement

1 LINks IN YOuR EmaIL mEssaGEs (Keep in mind itrsquos not always enough to just use a link tracker to mask the links Not only can ISPs see past that tracking link but there are also blacklists such as Barracuda that are actually clicking through all of the links in a message to see the intent of the messages)

NOTE This includes links to images in your messages if yoursquore using HTML

2 NumbER Of LINks IN YOuR mEssaGEs We were troubleshooting for someone a few weeks back and they were trying to figure out why they were going to the spam folders Well they had 18 (yes EIGHTEEN) links going to the offer This falls under the ldquolooks and feels like spam to the ISPsrdquo This is almost if not equally as bad as the one liner emails that say ldquoTo find out the secret to [fill in the blank] click hererdquo with nothing else in the email message

3 OvERaLL CONTENTI had a prospect contact me this week to ask what we could do to help him get out of the spam folder After reading his content it was clear that nobody could really help him with his existing content He needs to rework the messaging in order to fix his problem PERI-OD (It was borderline pornographic and by his complaints was not what his audience expected to see either)

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

4 HTmL CONTENT aND fORmaTTING Just as your webpages show up differently in different browswers your HTML emails show up differently in different clients Not to mention if there are any code errors that the ISPs donrsquot want to see yoursquoll get dinged on that too

The best thing to do is send yourself a test message in each of the major email clients and massage the content until it gets to the inbox Keep in mind that different ISPs also weight the qual-ity of ldquomailboxesrdquo as well as the data going into it (so itrsquos best to use mailboxes that are actually actively being used)

REGIsTER fOR EmaILDELIvERED uPDaTEsThe key to email marketing is staying on top of the trends knowing whatrsquos working now and whatrsquos coming in the future Each week we provide email marketing and deliverability reports articles whitepapers and training videos

Sign up for our weekly newsletter (and occasional notifications) at httpwwwEmailDeliveredcom today and stay on top of things like

bull ISP changes amp updates that affect deliverability and inbox placement bull Email marketing best practices bull Improving your email ROI bull Increasing subscriber engagement bull And much much more

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

LETrsquos CONNECTDonrsquot forget to follow us online and to sign up on our website for news updates tips and helpful resources

Twitter httpsTwittercomEmailDelivered

Facebook httpFacebookcomEmailDelivered

RSS Feed feedsfeedburnercomEmailDelivered

YouTube httpwwwyoutubecomemaildelivered

Pinterest httppinterestcomemaildelivered

abOuT EmaILDELIvERED EmailDelivered is your ldquovirtualrdquo email administrator handling the technical side of email marketing while still giving business owners and marketers total control over their email In addition to done for you management services EmailDelivered also provides consult-ing training and email campaign design

For more information on how EmailDelivered helps you take back control over your email marketing (and not be held hostage by your email provider) visit us online at httpwwwEmailDeliveredcom today

abOuT THE auTHORHeather Seitz is the co-founder and Marketing Director at EmailDelivered an email deliverability management and consulting company based in Austin Texas Their sole focus is on getting your emails delivered

Heather has worked with top online business owners and marketers around the world to help solve delivery problems and improve the results from their email programs

Page 2: Role of Content in Emails

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

COPYRIGHT NOTICE

Copyright copy 2014 by Marketers Publishing Group Inc and wwwEmailDeliveredcom All rights reserved

No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording scanning or otherwise except as permitted under Section 107 or 108 of the 1976 United States Copyright Act without either the prior written permission of the Publisher or authorization through payment of the appropriate per-copy fee

LImIT Of LIabILITYDIsCLaImER Of WaRRaNTY

While the publisher and author have used their best efforts in preparing this guide they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose No warranty may be created or extended by sales representatives or writ-ten sales materials The advice and strategies contained herein may not be suitable for your situation You should consult with a professional where appropriate Neither the publisher nor the author shall be liable for any loss of profit or any other commercial damages including but not limited to special incidental consequential or other damages

ImPORTaNT NOTICE

Any references to best practices specific ISP recommendations and overall suggestions are as accurate as possible based on the date of publication The accuracy of this information cannot be guaranteed beyond the current date of publication

CONTaCT INfORmaTION

For general information on our other products and services visit us online at wwwEmailDeliv-eredcom

For support please send your questions via email to httpsupportemaildeliveredcom

Phone (512) 981-5413 Fax (305) 675-4664 Web wwwEmailDeliveredcom Support httpsupportemaildeliveredcom

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

THE ROLE Of CONTENT INYOuR EmaIL CamPaIGNsThe primary factor in inbox placement is CONTENT And itrsquos not enough to simply ldquomaskrdquo trigger words or get a low ldquospam scorerdquo in your email software when you test against spam filters

Most of those are simply checking against databases that review keywords not scanning the emails in the same manner that the ISPs do And as yoursquove probably guessed the ISPs are much more sophisticated

So assuming that everything else is in place then yoursquoll want to carefully look at your content and how thatrsquos playing into your deliverability specifically inbox placement

Here are a handful of things to look at that could be impacting delivery rates and more specifically inbox placement

1 LINks IN YOuR EmaIL mEssaGEs (Keep in mind itrsquos not always enough to just use a link tracker to mask the links Not only can ISPs see past that tracking link but there are also blacklists such as Barracuda that are actually clicking through all of the links in a message to see the intent of the messages)

NOTE This includes links to images in your messages if yoursquore using HTML

2 NumbER Of LINks IN YOuR mEssaGEs We were troubleshooting for someone a few weeks back and they were trying to figure out why they were going to the spam folders Well they had 18 (yes EIGHTEEN) links going to the offer This falls under the ldquolooks and feels like spam to the ISPsrdquo This is almost if not equally as bad as the one liner emails that say ldquoTo find out the secret to [fill in the blank] click hererdquo with nothing else in the email message

3 OvERaLL CONTENTI had a prospect contact me this week to ask what we could do to help him get out of the spam folder After reading his content it was clear that nobody could really help him with his existing content He needs to rework the messaging in order to fix his problem PERI-OD (It was borderline pornographic and by his complaints was not what his audience expected to see either)

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

4 HTmL CONTENT aND fORmaTTING Just as your webpages show up differently in different browswers your HTML emails show up differently in different clients Not to mention if there are any code errors that the ISPs donrsquot want to see yoursquoll get dinged on that too

The best thing to do is send yourself a test message in each of the major email clients and massage the content until it gets to the inbox Keep in mind that different ISPs also weight the qual-ity of ldquomailboxesrdquo as well as the data going into it (so itrsquos best to use mailboxes that are actually actively being used)

REGIsTER fOR EmaILDELIvERED uPDaTEsThe key to email marketing is staying on top of the trends knowing whatrsquos working now and whatrsquos coming in the future Each week we provide email marketing and deliverability reports articles whitepapers and training videos

Sign up for our weekly newsletter (and occasional notifications) at httpwwwEmailDeliveredcom today and stay on top of things like

bull ISP changes amp updates that affect deliverability and inbox placement bull Email marketing best practices bull Improving your email ROI bull Increasing subscriber engagement bull And much much more

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

LETrsquos CONNECTDonrsquot forget to follow us online and to sign up on our website for news updates tips and helpful resources

Twitter httpsTwittercomEmailDelivered

Facebook httpFacebookcomEmailDelivered

RSS Feed feedsfeedburnercomEmailDelivered

YouTube httpwwwyoutubecomemaildelivered

Pinterest httppinterestcomemaildelivered

abOuT EmaILDELIvERED EmailDelivered is your ldquovirtualrdquo email administrator handling the technical side of email marketing while still giving business owners and marketers total control over their email In addition to done for you management services EmailDelivered also provides consult-ing training and email campaign design

For more information on how EmailDelivered helps you take back control over your email marketing (and not be held hostage by your email provider) visit us online at httpwwwEmailDeliveredcom today

abOuT THE auTHORHeather Seitz is the co-founder and Marketing Director at EmailDelivered an email deliverability management and consulting company based in Austin Texas Their sole focus is on getting your emails delivered

Heather has worked with top online business owners and marketers around the world to help solve delivery problems and improve the results from their email programs

Page 3: Role of Content in Emails

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

THE ROLE Of CONTENT INYOuR EmaIL CamPaIGNsThe primary factor in inbox placement is CONTENT And itrsquos not enough to simply ldquomaskrdquo trigger words or get a low ldquospam scorerdquo in your email software when you test against spam filters

Most of those are simply checking against databases that review keywords not scanning the emails in the same manner that the ISPs do And as yoursquove probably guessed the ISPs are much more sophisticated

So assuming that everything else is in place then yoursquoll want to carefully look at your content and how thatrsquos playing into your deliverability specifically inbox placement

Here are a handful of things to look at that could be impacting delivery rates and more specifically inbox placement

1 LINks IN YOuR EmaIL mEssaGEs (Keep in mind itrsquos not always enough to just use a link tracker to mask the links Not only can ISPs see past that tracking link but there are also blacklists such as Barracuda that are actually clicking through all of the links in a message to see the intent of the messages)

NOTE This includes links to images in your messages if yoursquore using HTML

2 NumbER Of LINks IN YOuR mEssaGEs We were troubleshooting for someone a few weeks back and they were trying to figure out why they were going to the spam folders Well they had 18 (yes EIGHTEEN) links going to the offer This falls under the ldquolooks and feels like spam to the ISPsrdquo This is almost if not equally as bad as the one liner emails that say ldquoTo find out the secret to [fill in the blank] click hererdquo with nothing else in the email message

3 OvERaLL CONTENTI had a prospect contact me this week to ask what we could do to help him get out of the spam folder After reading his content it was clear that nobody could really help him with his existing content He needs to rework the messaging in order to fix his problem PERI-OD (It was borderline pornographic and by his complaints was not what his audience expected to see either)

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

4 HTmL CONTENT aND fORmaTTING Just as your webpages show up differently in different browswers your HTML emails show up differently in different clients Not to mention if there are any code errors that the ISPs donrsquot want to see yoursquoll get dinged on that too

The best thing to do is send yourself a test message in each of the major email clients and massage the content until it gets to the inbox Keep in mind that different ISPs also weight the qual-ity of ldquomailboxesrdquo as well as the data going into it (so itrsquos best to use mailboxes that are actually actively being used)

REGIsTER fOR EmaILDELIvERED uPDaTEsThe key to email marketing is staying on top of the trends knowing whatrsquos working now and whatrsquos coming in the future Each week we provide email marketing and deliverability reports articles whitepapers and training videos

Sign up for our weekly newsletter (and occasional notifications) at httpwwwEmailDeliveredcom today and stay on top of things like

bull ISP changes amp updates that affect deliverability and inbox placement bull Email marketing best practices bull Improving your email ROI bull Increasing subscriber engagement bull And much much more

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

LETrsquos CONNECTDonrsquot forget to follow us online and to sign up on our website for news updates tips and helpful resources

Twitter httpsTwittercomEmailDelivered

Facebook httpFacebookcomEmailDelivered

RSS Feed feedsfeedburnercomEmailDelivered

YouTube httpwwwyoutubecomemaildelivered

Pinterest httppinterestcomemaildelivered

abOuT EmaILDELIvERED EmailDelivered is your ldquovirtualrdquo email administrator handling the technical side of email marketing while still giving business owners and marketers total control over their email In addition to done for you management services EmailDelivered also provides consult-ing training and email campaign design

For more information on how EmailDelivered helps you take back control over your email marketing (and not be held hostage by your email provider) visit us online at httpwwwEmailDeliveredcom today

abOuT THE auTHORHeather Seitz is the co-founder and Marketing Director at EmailDelivered an email deliverability management and consulting company based in Austin Texas Their sole focus is on getting your emails delivered

Heather has worked with top online business owners and marketers around the world to help solve delivery problems and improve the results from their email programs

Page 4: Role of Content in Emails

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

4 HTmL CONTENT aND fORmaTTING Just as your webpages show up differently in different browswers your HTML emails show up differently in different clients Not to mention if there are any code errors that the ISPs donrsquot want to see yoursquoll get dinged on that too

The best thing to do is send yourself a test message in each of the major email clients and massage the content until it gets to the inbox Keep in mind that different ISPs also weight the qual-ity of ldquomailboxesrdquo as well as the data going into it (so itrsquos best to use mailboxes that are actually actively being used)

REGIsTER fOR EmaILDELIvERED uPDaTEsThe key to email marketing is staying on top of the trends knowing whatrsquos working now and whatrsquos coming in the future Each week we provide email marketing and deliverability reports articles whitepapers and training videos

Sign up for our weekly newsletter (and occasional notifications) at httpwwwEmailDeliveredcom today and stay on top of things like

bull ISP changes amp updates that affect deliverability and inbox placement bull Email marketing best practices bull Improving your email ROI bull Increasing subscriber engagement bull And much much more

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

LETrsquos CONNECTDonrsquot forget to follow us online and to sign up on our website for news updates tips and helpful resources

Twitter httpsTwittercomEmailDelivered

Facebook httpFacebookcomEmailDelivered

RSS Feed feedsfeedburnercomEmailDelivered

YouTube httpwwwyoutubecomemaildelivered

Pinterest httppinterestcomemaildelivered

abOuT EmaILDELIvERED EmailDelivered is your ldquovirtualrdquo email administrator handling the technical side of email marketing while still giving business owners and marketers total control over their email In addition to done for you management services EmailDelivered also provides consult-ing training and email campaign design

For more information on how EmailDelivered helps you take back control over your email marketing (and not be held hostage by your email provider) visit us online at httpwwwEmailDeliveredcom today

abOuT THE auTHORHeather Seitz is the co-founder and Marketing Director at EmailDelivered an email deliverability management and consulting company based in Austin Texas Their sole focus is on getting your emails delivered

Heather has worked with top online business owners and marketers around the world to help solve delivery problems and improve the results from their email programs

Page 5: Role of Content in Emails

copy Copyright 2014 EmailDeliveredcom amp Marketers Publishing Group Inc

LETrsquos CONNECTDonrsquot forget to follow us online and to sign up on our website for news updates tips and helpful resources

Twitter httpsTwittercomEmailDelivered

Facebook httpFacebookcomEmailDelivered

RSS Feed feedsfeedburnercomEmailDelivered

YouTube httpwwwyoutubecomemaildelivered

Pinterest httppinterestcomemaildelivered

abOuT EmaILDELIvERED EmailDelivered is your ldquovirtualrdquo email administrator handling the technical side of email marketing while still giving business owners and marketers total control over their email In addition to done for you management services EmailDelivered also provides consult-ing training and email campaign design

For more information on how EmailDelivered helps you take back control over your email marketing (and not be held hostage by your email provider) visit us online at httpwwwEmailDeliveredcom today

abOuT THE auTHORHeather Seitz is the co-founder and Marketing Director at EmailDelivered an email deliverability management and consulting company based in Austin Texas Their sole focus is on getting your emails delivered

Heather has worked with top online business owners and marketers around the world to help solve delivery problems and improve the results from their email programs