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Role of Performance Metrics in Responsible Care® Status of Sub- Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Page 1: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Role of Performance Metrics in Responsible Care®

Status of Sub-Committee Activities

Al BiggsSipchem GM, Operational Excellence / RCC Member

Page 2: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Role of Performance Metrics Reportingin Responsible Care®

Topics to Cover:

• Benefits of Metrics Reporting and Today’s Desired Outcomes

• Responsible Care Global Charter and GPCA Guiding Principles

• GPCA Member Company Engagement - Keys to Success

• The Responsible Care “Journey” – Setting the Vision and Making it Happen

• GPCA Metrics Guidance Document and Reporting Requirements

• Q&A with Sub-Committee

Page 3: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Benefits of Responsible Care Reporting

• Provides a consistent mechanism or framework to identify regional performance related to environment, health and safety

• Provides essential information or knowledge base for identifying opportunities and driving improvement

• Promotes transparency with the public and with industry stakeholders

• Creates an environment to share best practices allowing for learning and knowledge transfer

Page 4: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Responsible Care Global Charter

Page 5: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

To measure performance, openly report and make continual progress towards our goal of eliminating accidents, injuries or harm to human health

and the environment from our products and operations.

Page 6: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

Workshop Desired Outcomes

• Share consolidated performance metric data for 2010 and 2011.

• Provide information prepared by a 3rd party consultant that adds value in understanding the data submitted.

• Align on the guidance document requirements including definitions and classification of incidents being reported

• Share upcoming enhancements to be made to Guidance Document

• Learn from each other!

Page 7: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Data are objective facts, often contained in a record of a transaction and are articulated to provide a reference or initiate analysis.

When data in records are analyzed to provide a message or tell a story then you have information.

When information furnishes insights or findings and leads to conclusions, recommendations or learning, then knowledge has been developed.

What is . . . Data, Information, Knowledge ?

KNOWLEDGEInsights and context leading to learning

INFORMATIONA semi-structured message with a sender, a receiver, and an intent to inform

DATAA fact or record of a

transaction

Page 8: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Responsible Care MemberEngagement in Metrics Reporting

Series10

5

10

15

20

25

30

35

40

GPCA Member Companies

Full Member CompaniesCEO Declaration of Support for RCCompanies that Submitted 2010 and 2011 Data

34 2024

Key Message: 83% with RC Declarations signed have participated

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GPCA MEMBER COMPANY Metric Program PARTICIPATION

EQUATE Petrochemical Company-BOARD MEMBER Gulf Petrochemical Industries Company (GPIC)-BOARD MEMBER Borouge Abu Dhabi Polymers Company Limited- BOARD MEMBER Petrochemical Industries Company (PIC)- BOARD MEMBER Qatar Petrochemical Company Ltd (QAPCO)- BOARD MEMBER Qatar Vinyl Company Ltd Q.S.C (QVC)- BOARD MEMBER Saudi Basic Industries Corporation (SABIC) - BOARD MEMBER Saudi International Petrochemical Company (Sipchem)- BOARD MEMBER S-Chem Petro Rabigh- BOARD MEMBER National Petrochemical Industrial Co (NATPET) National Industrialization Company (TASNEE)- BOARD MEMBER Advanced Petrochemical Company (APC) Sahara Petrochemicals CHEMANOL

Page 10: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Responsible CARE Performance Metrics Sub-Committee Membership

Bader Aladwani - PIC Manoel Fernandes - Borouge Sudhir Sivarajan* - Borouge Mortaza K Al-Yousef - Tasnee Naved Khan - QAPCO Qasim Yunus* - Sabic Ahmed Al-Hazmi - Sabic Asrar Mohammed - Equate Jassim Darwish - GPIC Tariq Alauddin* - Sipchem Albert E. Biggs - Sipchem

Andrew Blue - Lloyds RegisterKashif Rasheed - Lloyds Register

* Subject Matter Expert Team

Page 11: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013

Task Force Formed

Analysis by 3rd Party and 1st Metrics Workshop Held

2010 Data Sets Submitted (11)

Draft Endorsed by GPCA

2012 Data Sets to Be Submitted (19)

GPCA Responsible Care Performance Metrics Reporting

“Our Journey”

GPCA Guidance Document Issued

2011 Data Sets Submitted (18)

Key Messages: Off to a great start with many great achievements! Focus Needed on Transforming Quality Data into Knowledge

Page 12: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• What is it and why was it developed?• How was it developed?• How can it help your company?• What are the reporting requirements?• How will the data be used by GPCA?• What will we address today?• What if you have questions after the workshop?

Page 13: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• What is the Metrics Guidance Document?

– A document that defines key metrics that add value for individual member companies and provides meaningful information on both a regional and globally basis.

– Provides definition of each metric and formulas for calculating so as to achieve consistency in reporting across all companies

– Provides reporting instructions to member companies

• Why was it developed?

– To pin point opportunities and drive improvements across the region.

Page 14: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• How was it developed?

– Task Force formed and chartered to develop Guidance Document in early 2010. Key EH&S leaders from GPCA member companies across the GCC were appointed.

– Surveyed internal reporting practices across GPCA member Companies and reviewed other trade association programs (e.g. CEFIC, ACC and ICCA).

– Selected the most meaningful value added metrics and defined a phased approached to implementation. All metrics are “lagging” metrics. Focus is on OUTCOMES.

Page 15: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• How can it help your company?

– Provides your company guidance for installing a regionally recognized program for measuring key indicators

– Provides a consistent approach. Can serve as a design basis for new installations, projects or companies.

– Provides a framework for “dialogue” and networking between companies regarding areas of improvement and best practice sharing

– Identifies possible synergies across companies based on data analysis and information reported by GPCA

Page 16: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• What are the reporting requirements?

– Annual reporting required for all GPCA full member companies

– Template for reporting with instructions provided as part of the Guidance Document

– Submission to GPCA of the completed template 1st quarter of every year with data from the previous year

Page 17: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• How will the data be used by GPCA?

– All completed templates received by GPCA are treated confidentially.

– Each submittal is protected by GPCA. Each data set is codified by GPCA so the information can be analyzed by the Metrics Sub-Committee without knowing the company’s name.

– Annually the data sets are reviewed and analyzed.

– Based on the analysis and to the extent possible the information generated from the analysis is consolidated in a report and published.

Page 18: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• What will we address today?

– Contents of the Metrics Guidance Document

– Report out from a 3rd party consultant on their analysis of 2010 and 2011 data sets reviewed.

– Answers to questions you may have about the content of the Guidance Document, how to use it and results of the 3rd party independent analysis

– Alignment on Guidance Document definitions, formulas and a better understanding of how to use it through hands-on workshop exercises.

– A member Company’s view of Leading Indicators and their benefits

Page 19: Role of Performance Metrics in Responsible Care® Status of Sub-Committee Activities Al Biggs Sipchem GM, Operational Excellence / RCC Member 1

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GPCA Metrics Guidance Document and Reporting Requirements

• What if you have specific questions after the workshop?

– Submit a technical query to the GPCA Responsible Care Director. A formal response will be provided by the Sub-Committee through GPCA.

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Role of Performance Metrics Reportingin Responsible Care®

THANK YOU!

Q & A