roseville progress 2014

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Behind every amazing company is an extraordinary story to tell.

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The Tales Behind The Sales - PROGRESS 2014 This edition features • Episcopal Church Homes • Great Clips • Heritage Place • Kath • Multicare • Personal Care Dentistry • State Farm Allworden • George's Shoes • Floors By Steve • Truman Coins • Chalet Dental • Joe Sensers • Hamernicks • St. Francis Animal • Roselawn Cemetery • Keystone Senior Living • North Heights Hank  • Roseville Suburban Ace • Floors By Steve • Community Resource Bank • and MoreA special section to the Roseville Review. A Lille Suburban Newspapers publication.www.rosevillereview.comwww.lillienews.com

TRANSCRIPT

Page 1: Roseville Progress 2014

Behind every amazing company is an

extraordinary story to tell.

Page 3: Roseville Progress 2014

For 36 years, the team at Personal Care Dentistry has been treat-ing patients like they were family — with compassion, respect and excellence. Their family of dentists, hygienists and office staff blend the latest technology with a gentle touch in a warm, caring atmosphere. Their never-ending quest for excellence in dental care has resulted in Dr. Walter Hunt, D.D.S., the founder of Personal Care Dentistry, being named ‘Top Dentist’ by Minneapolis St. Paul Magazine for 4 consecutive years and voted ‘Top Dentist’ by the Roseville Review for the last 7 years.

“Dentistry is not what it used to be,” emphasizes Dr. Hunt. “Advancements in dental technol-ogy, paired with our highly experi-enced team, now create a treatment experience that is quicker, longer lasting, and more enjoyable than ever before.”

Personal Care Dentistry, located in Roseville at 2233 Hamline Avenue North, Suite 320, recently expanded their clinic to take up the entire third floor of the office build-ing they are in. They now have more than 8,000 square feet of state-of-the-art treatment facilities for their four dentists and more than a dozen dental hygienists to provide the very best care possible. This is the third time the clinic has expanded at this same location, where they started in 1977 with less than 500 square feet of space.

“Many of our patients have been coming to us for decades,” notes Zach Hunt, Clinic Administrator at Personal Care Dentistry. “They truly feel we are an extension of their fam-ily and that they can always depend on us to provide excellent care based on compassion, respect and personal-ized service. Our motto is ‘We Serve the World’s Greatest Patients’ and we take that approach with each of our patients.” Personal Care Dentistry was recently awarded the Angie’s List SuperService Award for the third consecutive year.

According to Dr. Hunt, “We take the time to really listen to our patients and provide close, personal attention to best customize their

care. I know the kind of care that I demand as a patient, and that is the kind of care that I strive to provide. I call it ‘Golden Rule Dentistry.’ It is a philosophy shared by all of our staff members.”

Zach Hunt notes that Personal Care Dentistry offers both same-day emergency appointments and early morning and evening appointments. “Whether you’re an ‘early bird or night owl,’ we can accommodate you. We open as early as 6:30 a.m. and stay open as late as 8 p.m. We are dedicated to making sure our services are as easily available as possible.”

Personal Care Dentistry offers a variety of treatments and techniques to keep patients comfortable dur-ing their appointments, says Dr. Hunt. “Whether our patient suffers from Dental Anxiety, a strong gag reflex or simply prefer to be a little less aware of the treatment they’re receiving during their appointments with us, they have options.”

Personal Care Dentistry also makes sure that all patients – with our without insurance — can afford access to the outstanding care that they are known for providing. Personal Care Dentistry accepts most plans offered by the major dental insurance providers.

For patients with restrictive health insurance plans (or no health insurance), there are several options available. These include 1) Quality Dental Plan – a dental savings mem-bership program that will cover all of a patient’s preventive care and a portion of restorative care, or 2) CareCredit, a personal line of credit that can be used for various health-care treatments and procedures and has no-interest and low-interest pay-ment plans.

“We truly believe that if you make an appointment at our clinic, you will experience the best in pre-ventative, restorative and cosmetic dentistry at Personal Care Dentistry,” says Zach Hunt in conclusion.

EXPERIENCE THE

DIFFERENCE

At Personal Care Dentistry, you’ll find award-winning dentistry that blends thelatest technology with a gentle touch in a warm, caring atmosphere. For 36 years,patients have experienced the difference at Personal Care Dentistry!

2233 Hamline Avenue North, Suite 320 · Roseville, MN 55113 Phone: 651.636.0655 · www.personalcaredentistry.com

· Gentle cleanings· Lasting crowns and bridges· Nonsurgical gum care· Dentures and partials· Cosmetic whitening, bonding and veneers· TMJ solutions· Implants· Invisalign clear braces

EmergencySame-dayAppointments

Very EarlyMorning AndEveningAppointments

NEW PATIENT SPECIALCleaning, exam andX-rays (4 bite-wing)

Some restrictions apply.

Please bring in this offer for the new patient special.

$69

Dr. Walter Hunt has been named ‘Top Dentist’ by Minneapolis St. Paul Magazine for 4 consecutive years and voted ‘Top Dentist’ by the Roseville Review for the last 7 years

Personal Care Dentistry is one of the few dental clinics in the Twin Cities with state-of-the-art 3D imaging capabilities, which enhances diagnosis and treat-ment planning.

Many of Personal Care Dentistry’s patients have been coming to the clinic at 2233 Hamline Avenue North for decades.

Personal Care Dentistrywww.personalcaredentistry.com

Page 4: Roseville Progress 2014

“The idea behind The Terrace at Iris Park is for residents to be able to stay in their homes for the rest of their lives,” says Veit. “We will help preserve and enhance their independence by catering to their needs as they change.” The Terrace will offer 58 one and two-bedroom apartments. It will open this fall on November 1st with the Green Line at the door. Fewer than 10 apartments remain.

Page 5: Roseville Progress 2014

As he begins his 45th year of auto service, Ted Brausen, owner of Brausen’s Family Repair Centers, says he wants to thank customers for sup-porting his family for two generations, including loyal customers who move away but still keep coming back for service.

His customers would prob-ably like to thank him as well for offering high-quality service and products for their automobiles all these years.

“I am a good customer and they treat me really well,” says Liz Ofstead of Shoreview, a customer for over 15 years. “I like the repairs and maintenance they do, and they’re upfront about telling me the cost, which is as reasonable as any place. They advise me if my tires can last a few more months and if it’s worth it to do cer-tain repairs or just buy a new car. ... And they offer me rides.”

Brausen started manag-ing the Arden Hills busi-ness when he was 17 and a senior at Mounds View High School after his father, Joe, who started the business in 1969, could no longer do so because of medical rea-sons. Over the years, Ted Brausen expanded the busi-ness, adding service stations in Roseville and Blaine, and more recently, Blaine Tire and Auto Center. He offers full automotive ser-vice, including brake repairs, regular maintenance and tire sales.

Brausen’s wife, Cheri, does the bookkeeping while his son, Jake, is a service manager at the Arden Hills location. And some staff members have worked there so long they are like family, Brausen adds. Three employ-ees have been with the business for over 30 years, including Dave Isakson, who manages the Arden Hills location and Mike Kelly, the Roseville manager.

Customers are treated like family as well, and are greet-ed by name. Brausen also offers courtesy rides in the area and free loner cars when a vehicle is in for major repairs.

Brausen explains that in addition to providing the highest quality customer service, his business is also quality-driven when it comes to repairs. “There’s a lot of difference in car parts. It always intrigues me why peo-ple would want the cheapest tires and brakes and give up a lot of safety and features and noise problems by going cheap. We put the right parts in, not the cheapest, and we’re honest about what we sell people.”

Ted notes customers can make service appointments on their website at www.brausenauto.com. And his computerized record-keeping system makes it easy to keep track of service done and ser-vice needed.

“In the ‘70s if a car could make 100,000 miles, it was amazing. Now you can go an additional 100,000 miles if

your car is well maintained,” Brausen says. “It’s important to have the right people doing the maintenance, and

we are the right people. My employees are paid well to take care of you, and that’s a big reason people trust us.”

Brausen’s Family Repair Centerswww.brausenauto.com

1306 County Rd. E WArden Hills651-633-4100

2170 N. Dale St.Roseville

651-488-8800

If you are already a customer - Thank You…

• Quality - ASE Certifi ed Technicians.• No Surprises - All work must be approved by you.• Warranty - 12 month, 12,000 miles on parts & labor.

• Extended Warranty Work - accepted.• Free Shuttle Service - in local areas.• Work Done Right - the fi rst time, on time.

Established in 1969J O E

www.brausenauto.com

If not, please give us a try. We think you’ll be back.

Every oil change includes a bumper-to-bumper maintenance inspection

Specials good at both locations!

$40 OFFAny Set of

4 TiresMust present coupon at time of service. Not valid

with other discounts. Offer expires 5/31/14

Any Fluid Flush$20 OFF

• Coolant • Transmission

• Power Steering • Brake

Must present coupon at timeof service. Not valid with other

specials or discount. Offer expires 5/31/14

$25 OFFAny Brake

Service over $100Must present coupon at time

of service. Not valid with otherspecials or discount. Offer expires 5/31/14

February & March 2014

ONLY!

15% OFFAny Service

(Maximum savings $100)Excludes towing, tires &

batteries. Not valid with other coupons or specials $4999

Travel Special*Change Oil & Filter • Rotate Tires

• Perform Alignment Check • Load Test Battery

• Service Battery Cable EndsPLUS INSPECTS:

• Belts & Hoses • Brakes • Lights • Wiper Blades • Under Hood Fluids

• Tires & Tire Condition • Shocks & Struts

• Steering & SuspensionMust present coupon at time of service. For most vehicles. Not valid with other

discounts. Offer expires 5/31/14

Up to 5 qts + disposal fee (by appointment please) Must present

coupon at time of service. Not valid with other specials or discount.

Offer expires 5/31/14

Lube, Oil & Filter

$2199Synthetic Blend

$5999Full Synthetic

Ted Brausen took over the family auto repair business from his father, Joe, (left). Ted’s wife, Cherri, is in charge of book-keeping and his son, Jake, is a service manager at the Arden Hills location.

Page 6: Roseville Progress 2014

Heritage Place of Roseville www.good-sam.com

When someone finds the perfect place to call home, there’s no rea-son for them to leave. And at Good Samaritan Society - Heritage Place of Roseville, seniors have the ability to stay as long as they want.

The not-for-profit faith-based organization offers a continuum of service for independent seniors with options to add assistive or medical services as needed or desired, which enables tenants to avoid another move.

“We offer a variety of options and choices so tenants can completely choose the lifestyle they want,” notes marketing director Cindy Donovan.

Tenants can remain in their spa-cious one- and two-bedroom apart-ments. Heritage Place tenants also have priority admission access to the nearby care center, Good Samaritan Society - Maplewood.

New tenants will enjoy $1,000 in moving services from a trusted moving company. Utilities, includ-ing satellite TV and WiFi, along with a personal response system are included. Apartments are furnished with all major appliances, including a washer and dryer in every unit. And underground parking, a guest suite, services at the on-site beauty salon/barber shop, housekeeping services and catering are available for an extra fee.

Low-key livingAt Heritage Place of Roseville,

tenants will find a relaxed, homey atmosphere where they can be as social or as private as they’d like. The secure building isn’t difficult to navigate so it doesn’t feel like a huge complex.

“This really appeals to people who prefer a more relaxed atmosphere and single direction hallways,” Donovan says.

Home care services, such as bath-ing/dressing assistance, meal prepara-tion, or medication reminders and dispensing, are available a la carte. And Heritage Place of Roseville also offers tenants the choice of utilizing the latest technology in a camera-less monitoring system to enhance safety and wellness.

Residents also have a multitude of choices when it comes to activities, whether it be art programs, the learn-

ing and discussion gathering “Brunch for Brain,” concerts at Nicollet Island, fitness activities, education opportu-nities, religious services, movies, or simply a visit to the park right across the street.

“We try to mix up the types of activities we offer,” Donovan explains. Transportation to and from activities and other appointments is available, and some activities — including massages, foot care or therapy — are offered occasionally in common areas or can be done in tenants’ apartments.

Food choices at Heritage Place of Roseville are also extensive, with no meal minimums, and complementary breakfast every morning.

“Their food is not only good, but they do a wonderful job of varying the meal selection,” says Heritage Place resident Ed Leach.

Leach also praised the staff at Heritage Place, some of whom, including Donovan and execu-tive manager Lauren Pahnke, have worked for Good Samaritan for many years.

“Helping people find a home where they enjoy comfort, safety, contentment and wonderful friend-ships in retirement has always been the most rewarding career choice,” Donovan says.

Looking for a more fulfilling retirement? Call Heritage Place of Roseville at (651) 489-3293 to schedule a visit or to learn more about our communit y.

Y ou’ll wish you had moved here years ago.

563 County Road B WestRoseville, MN

www.good-sam.com

Left, five-year Heritage Place tenant Edith Miller appreciates the “Footworks” services available for Heritage Place tenants. Right, Heritage Place tenants Ed Leach and Sam Saito enjoy a cup of coffee and cookies in the Heritage Place dining area.

Heritage Place of Roseville features a variety of comfortable common areas where tenants can relax and socialize.

The welcoming Heritage Place of Roseville has 48 spacious apartments and convenient heated underground parking for tenants.

Page 7: Roseville Progress 2014

The location of iSight Family Eye Care may be familiar, but as soon as you walk through the doors, you won’t believe your eyes.

iSight, located in the space of Graf Optical in the shopping cen-ter adjacent to Byerly’s, boasts new owners, a new look, new brands and a new philosophy of customer care.

“We’re family owned, customer focused and very involved in the day-to-day operations of the practice.” says Jim Johnson, who operates iSight with his wife Jill. Although iSight has only been in its Roseville location for a few months, the Johnsons are not new to the optical business.

They own Metro Optics in downtown St. Paul, Cottage Grove Optical and recently sold Dinkytown Optical to their daughter and son-in-law.

In addition they own Specs on the Beach, their sunglass website.

The staff at iSight has been impressed with how quickly the community has embraced their presence. “This is a great commu-nity and we are happy to be a part of it.” Jim says.

“We have established a rela-tionship of trust with new and former customers in a short time.” Jill notes. “Many patients have referred us to their friends and family and will stop by to chat on their way to Byerly’s.”

Great Selection,

Great PricesCustomers having trouble find-

ing frames that flatter them will love iSight’s variety of eyeglasses. The experienced opticians will recommend styles specially suited to an individual’s face shape, style preference and occupation.

There are also special selec-tions for patients that have chal-lenges finding the perfect fit, such as larger men, petite women and people of Asian descent.

Among the 1,500 eyeglass and sunglass frames on display at iSight, there are frames for every budget, with frame and lens prices usually lower than their larger franchise competitors.

But that doesn’t mean iSight is skimping on quality. While many eyewear stores carry a lim-ited selection of products, the Johnson’s personally handpick eyewear from a variety of large and small, specialty manufacturers.

“Since we are independently owned, we have the freedom and flexibility to carry over 100 dif-ferent brands.” says Jim. “No one should walk out of here without finding something they love.” Jill adds.

“We often hear that a customer has been looking everywhere for a perfect pair of glasses, and finally found them at iSight,” Jill says. “Often for much less than they would have spent elsewhere.”

Their selection of frames include well known frames from Ray-Ban, Oakley, Prada, Tom Ford and Tag Heuer and specialty frames from TC Charton, Dillon, Legre, Police, Eco and Spy.

To give them an upperhand on service, the Johnson’s own their own eyewear lab, which means single-vision glasses can be ready by the next day.

Dr. Chad LegoisiSight accepts most insurance

plans and has partnered with Dr. Chad Legois, who performs eye

exams on Mondays, Wednesdays, Fridays and Saturdays with eve-ning appointments available.

Originally from the Green Bay WI area, Dr. Legois graduated cum laude from Southern College of Optometry. He has been practicing in the Twin Cities area since 2005. Prior to join-ing iSight, Dr. Legois practiced in a variety of settings ranging from refractive surgery to general optometry. Regardless of the practice type, his professional philosophy has always been to provide each patient with a thor-ough, comprehensive and courte-ous examination while leaving no question unanswered.

With Dr. Legois’ experience and their state-of-the-art equip-ment, they can provide early detection for glaucoma, retinal problems and macular degenera-tion.

“We look forward to meeting former customers of Graf Optical and exceeding the expectations of new iSight customers,” Jill says. “We will all do our best to help you see your best and turn heads along the way.”

The friendly staff at iSight Family Eye Care is ready to assist you with all your eyewear needs.

Chloe, the Johnson’s family dog is a welcome visitor at iSight and is adored by clients.

iSight Family Eye Carewww.isightvision.com

Page 8: Roseville Progress 2014

A mechanical whirring fre-quently fills the back room of George’s Shoes & Repair in Arden Hills, as three family members take turns stitching, grinding and polishing. They refurbish a wide variety of leather goods from a worn pair of work boots to a fraying baseball glove.

“There’s so many things you can fix,” owner Ron George says. “Is it worth it? Bring it in and we’ll tell you.”

Cobbling’s been the George family’s business since 1905, and the shoe store and repair shop recently celebrated 50 years in the northern suburbs. The Georges sell well-made shoes, socks and accessories and revital-ize and customize footwear, hand-bags and whatever else can be saved with a little leather, a few stitches or a new sole.

They’ve cleaned off winter salt stains, stretched the calves of leather boots, added Vibram soles to woven shoes to get them winter-ready and even restored a cherished pair of women’s shoes after a dog chose them as a chew toy.

But if something a customer brings in is beyond repair, Ron has no problem admitting it.

“We like to tell them exact-ly what they’re getting,” he explains. “We don’t like surprises. And we like to be upfront.”

Ron’s father moved the busi-ness from West St. Paul in 1963. Born into the craft, Ron explored other trades for a while, but eventually came back to shoes in the 1970s.

He takes pride in his busi-ness and takes care to make his customers happy. “Being a family business, it’s personal,” says Ron. “I like taking something and making it better.” The father of five’s getting ready to retire and hand down the business to two of his children, Melissa and Luke.

The family knows people value what they put on their feet, and George’s wants to make their footwear last. They even have a 24-hour drop box for repairs.

“We turn your old friends back into new friends,” adds Luke.

Their national customer base includes some big names. They’ve done Nordstrom’s repairs since 1992, fixed bejeweled boots for Madonna’s tour in 2012 and recently shipped a shine box to an Olympic speed-skater.

On the retail side, the Georges

make friends.“We like to have good rela-

tionships with our customers,” says Melissa. Their varied selec-tion includes shine boxes that Ron often makes himself, and they offer many brands of foot-wear, including Minnetonka Moccasins, UGG, Dansko and Merrell. George’s is an authorized Birkenstock repair location, and half of the back wall and a dis-play are dedicated to the popular Smartwool socks. Also available: Beautiful Leather Goods coin purses, shoe polish and other accessories.

The Georges also like to do good in the community. They’ve donated about 1,000 pairs of shoes annually to Soles 4 Souls and gave to Joseph’s Coat, a local non-profit that offers clothing, household items and hygiene products to those in need.

Whether you’re looking for something new or hoping to save something old, stop by George’s Shoes and Repair. Chances are you’ll find more knowledge, variety and experience than you expected — just as other loyal customers have.

George’s Shoes & Repairwww.georgesshoes.com

George’s Shoes & Repair: Century-old cobbling legacy continues

3673 Lexington Ave. N.Arden Hills

4 Blocks S. of 694 – By Cub Foods

[email protected]

Mon & Thurs 10am - 7pm • Tues - Wed - Fri 10am - 6pmSat 10am - 4pm • Sunday Closed

GREY FOX RD.

LEXINGTON AVE. N.

Above left, Ron George, the owner of George’s Shoe & Repair in Arden Hills, works on a shine box, one of the many well-made goods the store offers to its national retail clientele.

Above, right, Melissa George stitches up a boot in the back room of the store. The family prides itself on being able to fix almost anything.

Left, Ron George stands with his two children, Melissa and Luke, who plan to run George’s Shoe and Repair in Arden Hills when he retires. The repair and retail shop has been the trusted go-to for many in the northern sub-urbs for 50 years, and was started by the George family in 1905.

Page 9: Roseville Progress 2014

Clients who walk into Hank Allworden’s State Farm office in Roseville may have forgotten why they chose State Farm in the first place, as they’re greeted by new faces in the front office.

After all, they’re accustomed to having their insurance in Allworden’s and longtime advisor Pa Vang’s hands, and the variety of financial products, flexibility to alter plans when their needs change and fast response time have become something they expect.

But that strength, speed and broad selection are no accident, Allworden points out.

“State Farm is number 44 in Fortune 500 companies,” he notes, adding that his team — consisting of trusted agents Stacy Ostendorf, Serena Rebechini and Vang — is the main reason behind the suc-cess of his local office.

“Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams,” Allworden explains. “Our success is built on a foundation of shared values, quality service and relationships, mutual trust, integrity and finan-cial strength.”

That mission translates into policies that fit. Newlyweds with a first apartment can find affordable renter’s insurance that protects all those gifts and new purchases. Young families can know their homes and autos are insured and repairs or replacement will be has-sle-free. And, later, they can rest assured their loved ones will be provided for with a thoughtfully-planned life policy.

But State Farm offers much more, Allworden says. Part of the security he can offer is financial planning and financial products such as low-interest loans to help people map out and fuel their financial journeys.

Business owners know bet-

ter than anyone that margins are slim, liabilities are many and finding someone to give the time and attention to their particular needs and safeguard every aspect is invaluable. That’s why Allworden is a trusted partner in the success of many local ventures.

“Being an agent is a great source of pride for me. Every day, we have an opportunity to meet with peo-ple, uncover their needs and offer solutions,” he adds.

Allworden has been with State Farm for 23 years, spending 10 as a claim superintendent and 13 as an agent serving the St. Paul area.

His hard work let him open his own office in the shopping center next to the Roseville licensing center. It offers private consulting areas for individu-als and groups or families to discuss the vital questions

Allworden can answer.The office also participates

in safe-driving programs, offer-ing the “Steer Clear” curriculum to Roseville Area High School classes. Not only do they cover driving safety, they outline the costs a young driver will have to pay for insurance — as well as the discounts they can earn with top grades.

It’s a community effort, Allworden says, and the com-munity has responded. Last year, his agency was “Best Insurance Provider” in the Review’s Readers’ Choice survey.

It’s no wonder that by the time clients leave Hank Allworden’s State Farm office in Roseville, they know they — and maybe their neighbor — will be coming back.

“A referral is the greatest com-pliment we can get,” Allworden says with a smile.

Hank Allworden • State Farm Insurancewww.HankAllworden.com

State Farm: The stable foundation you need to stretch for your goals

Hank Allworden Ins. Agency Inc.

Proudly Serving the Roseville area

Providing Insurance and Financial Services to fi t you life.

Hank Allworden2733 Lexington Ave. N.

Roseville

651-484-7293

HankAllworden.com

Serena Rebechini, Pa Vang, Hank Allworden and Stacey OstendorfLILLIE SUBURBAN NEWSPAPERS

best of the community

2013

READERS’

awardsCHOICE

Page 10: Roseville Progress 2014

Finding the perfect carpet or flooring for your home can be a hassle, and finding someone to properly and promptly install your carpet or flooring can be even more of a task.

However, with over 250 com-bined years of experience, the staff of Abbey Carpet of Mounds View can make your floors beau-tiful and hassle-free.

Their experience is backed by 1,250 styles of carpeting and the biggest flooring selection in the Twin Cities, along with free, no-obligation estimates, no-charge measurements, an on-staff designer and fast home installa-tion.

The staff prides themselves on offering “no pressure” sales, and customers are welcome to browse and borrow as many carpet sam-ples as they want or visit with an employee who can help them find the perfect home accents.

“We put the same effort in a small bathroom as we do in a million-dollar home,” co-owner John Kopas says.

Abbey Carpet’s customer service is so extraordinary that John, now in his 80s, received the only “Lifetime Achievement” award ever given by Abbey Carpet. He and wife Rieta opened their store 40 years ago in 1973. That store was located in the Brighton Village Shopping Center, which was brand new and beautiful.

Rieta would leave at 3 p.m. to meet the children coming home from school, and John would remain in the store until 9 p.m. and sometimes do measures after that. “It wasn’t easy,” says John.

Abbey Carpet is a franchise, and John and Rieta’s store is the second oldest in the nation. Abbey Carpet has grown and now numbers over 1,000 stores in the United States.

In 2003, John and his part-ner Tom Link relocated to their 8,000-square-foot location (located next to the Mermaid Entertainment Center in Mounds View).

Because of their dedica-tion and emphasis on quality service, Angie’s List has given Abbey Carpet of Mounds View the “Super Service” award an unprecedented four years in a row. In addition, they’ve earned an “A plus” rating with the Better Business Bureau and 100 percent satisfaction with the Checkbook Consumer Report.

John says his business has

installed carpet and flooring for multiple generations and he is greeted warmly wherever he goes.

“I can’t express the joy I’ve had in meeting people and mak-ing their homes beautiful,” he says.

Abbey Carpetwww.moundsview.abbeycarpet.com

Abbey Carpet scores big with customers and Angie’s List

Longtime owner John Kopas purchased his Abbey Carpet franchise in 1973 and opened up shop in New Brighton’s Brighton Village Shopping Center. He operated out of New Brighton for 30 years before moving the business to Mounds View. Kopas and business partner Tom Link, who also has decades of experience, continue to provide the same excellent customer service.

At a corporate event in Anaheim, Calif., Kopas was awarded Abbey Carpet and Floor's prestigious Lifetime Achievement Award – the only one ever given out.

Link says he was delighted when Kopas received the award. “It was wonderful and he deserved it,” Link says. “John is like a second father to me.”

VISIT US AT WWW.MOUNDSVIEW.ABBEYCARPET.COM FOR VALUABLE FLOORING INFORMATION AND STORE LOCATIONS!

Floors at Home

Carpet • Wood Floors • Vinyl • Ceramic Tile • Laminates • Rugs • Window Treatments

(Next to the Mermaid)

Showroom Hours: Monday Through Friday 9AM-8PM and Saturday 9AM-5PM. Design and color assistance always available!

No Money Down AndNo Interest For One Full Year!

Abbey Carpet and Floor’s staff members have over 250 years of experience combined. Kathy Bosse amd Karleen Clemens have been with the store for more than 36 of the 40 years it has been open.

John and Rieta Kopas

Page 11: Roseville Progress 2014

Great Clipswww.greatclips.com

In 2014, Great Clips is cel-ebrating another successful year at their new location on Lexington Avenue in Roseville.

After nine years at its former location, the salon moved across the street to 1789 Lexington Ave. in 2012.

Franchise owners Renae and Gary Newport say they’d like to thank their loyal customers who have followed them to their new location and invite everyone to stop in to see what the staff at Great Clips has to offer.

“It does not seem possible that we’ve been in this community now for over ten years, but we love it!” says Renae.

It’s no surprise that the salon has such a strong customer base; at Great Clips, stylists are expe-rienced, appointments aren’t necessary,and prices are affordable for any budget.

“A lot of people might be sur-prised to know we’ve held our price points for over 10 years,” Renae says. Haircuts are $14 for adults and $12 for seniors and children, and clients can get other services “a la carte” — whether it be a shampoo, style or perm.

“You only pay for what you want and need,” says Renae, adding that

people can pay triple the price to have their hair cut at other salons — salons that may not have stylists with as much experience as those at Great Clips.

Great Clips in Roseville also accepts non-expired competitor coupons, and offers discounted haircuts at a rate of $9.99 to all active military men and women.

Not only can Great Clips cli-ents save some cash, but time as well. Great Clips is open seven days a week, from 9 a.m. to 9 p.m. Monday through Friday, 8 a.m. to 6 p.m. on Saturday, and 10 a.m. to 5 p.m. on Sunday, so even those with the busiest of schedules can find a time that works.

And if you’re really pressed for time, try Great Clips’ new “Online Check-In” service, which allows customers to add their name to the salon’s wait list even before they arrive.

Download the Great Clips app or visit www.greatclips.com to sign in online. Great Clips’ “Clip Notes” feature is another tech-savvy tool the salon offers. When someone visits the salon, staff enters in the client’s name, which stylist cut their hair, and how it was cut. Next time the client vis-its, stylists have all that informa-

tion at their fingertips.The team of experienced styl-

ists at Great Clips in Roseville has worked together for years, and salon manager Dana Scheithauer has been with the company for a decade.

“Customers have confidence in seeing familiar faces,” Renae says. “I believe it’s the people that make the business successful.” Newport herself has been with the company since she first helped run a Great Clips franchise in 1995. She has also served as Corporate Regional Director for the Minneapolis-based company.

Newport said she and her husband jumped at the oppor-

tunity to purchase their own Great Clips franchises for many reasons, including the company’s stellar reputation. Since 1982, Great Clips has been offering competitively-priced, high quality hair services for men, women and children. Now, with more than 3,500 salons across North America, Great Clips salons serve more than one million customers each week.

Stop in to see for yourself why Great Clips is the world’s largest salon brand.

They’ll notice your great haircut. You’ll love the great savings.

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Expires 3/31/14. Not good with other offers. One coupon per customer. Good at participating locations.

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1789 Great Clips. Check in online @ www.greatclips.com, or load the app on your smartphone to make your visit even more convenient.

Great Clips in Roseville: Two years later, another GREAT year

Page 12: Roseville Progress 2014

Kath www.kathhvac.com • www.kathelectric.com

FACTORY AUTHORIZED DEALER

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All Kath products are installed by Kath employees, not subcontractors, Manos notes, and customer satisfaction is guaranteed.

DONE. RIGHT. GUARANTEED.

Whether you’re looking for heat-ing, cooling or electrical service for your home or busi-ness, the staff at Kath has your best interest at heart.

“We always look out for the cus-tomers,” notes manager and master electrician Keith Williams. “We’re customer service-based.”

In addition to offering stellar ser-vice, Kath carries the industry’s most trusted products and is a “Carrier factory-authorized” dealer. Williams notes that it’s important for custom-ers to make sure they’re doing busi-ness with a reputable Carrier dealer, and unlike many other heating, cooling and electrical companies, Kath will always back up its prod-ucts.

Williams pointed to an example of a woman who called Kath recent-ly when her system’s controller screen started going blank. Because the system had been purchased elsewhere, it wasn’t covered under Kath’s standard 10-year warranty, and she had a $600 repair bill.

Williams adds sales representa-tives won’t ever try to upsell unnec-essary products to customers.

“We’re not going to sell some-thing you don’t need,” he explains, adding, however, that quality can be key when it comes to protecting value.

Williams notes that many newer homes may have been built with lower-priced HVAC systems, which don’t measure up to better-grade products when it comes to efficiency and comfort.

“What technology has found over the years is that half a degree makes a huge difference in the comfort of the house,” explains sales repre-sentative Jim Manos, noting that higher-quality systems will be able to provide more even and efficient heating and cooling.

Controlling your heating/cooling system

via the internetThe new Carrier “Infinity

Control” products also provide for some high-tech perks, with touch screen and WiFi-accessible ther-mostats. Customers who choose to upgrade to the WiFi compatible products can control their thermo-

stats from any

Internet connection when they’re away from home. The thermostat system will even send an email update to users in the event of the malfunction or error.

While on their electronic device, customers can check out Kath’s redesigned website, www.kathhvac.com, which offers more inquiry tools such as detailed product information, educational videos, service request forms and even a pre-financing evaluation. Air filters can even be purchased on the web-site from Kath’s online filter store or by scanning the attached QR code. Customers can also call Kath anytime during daytime hours, or 24-hours-day for emergency heating calls.

A seamless process“We’ll go the extra mile to help

our customers, even if it’s not just a quick fix,” Williams says,

And with a more than quali-fied work force, customers can rest assured the entire installation or repair process will be seamless from start to finish. Experienced techni-cians have been trained by Carrier on exactly how all products should be installed and serviced, and to add the most value to each customer’s purchase, “Kath doesn’t subcontract anything on the job,” Manos notes.

Most jobs are completed on the same day they’re started, and in the unlikely event of a two-day installa-tion, Kath ensures that the customer has necessary heating or cooling on day one.

“Everybody works together, and it’s all very coordinated,” adds HVAC sales representative Brad Hansen.

Williams notes that potential and repeat customers are always welcome to stop by the business to discuss their heating, cooling and electrical needs over a cup of cof-fee, and to see for themselves why Kath is known locally and regionally for top-notch customer service and trusted products.

“We go far beyond what we have to do to make people happy,” Williams notes. “And we have a 100 percent satisfaction guarantee backed by Carrier.”

At Kath, service and quality are second to none

Page 13: Roseville Progress 2014

North Heights Hardware Hank and Rentalwww.hardwarehank.com

HHHHAAAAAHHHHNNNNNKKKKKNNNN ®®®KK

2920 Rice StreetBy the Market Place

651-484-4266

NORTH HEIGHTS

If you’re already thinking ahead to warmer days and the gardening season (and who of us isn’t after this long winter?) and wondering where you will find quality annuals and perennials now that Linder’s has shut down, look no further than your friendly North Heights Hardware Hank and Rental store in Little Canada.

Owner Jim Schwalbach has not only purchased the pop-up flower mart that Linder’s operated in the hardware store’s parking lot for years, he’s also hired the veteran crew who staffed it.

Schwalbach says, “It’s been sug-gested to me every year that we operate a garden mart. But with the Linder’s pop-up located just beyond our door, there was no need.”

That all changed when Linder’s auctioned off all its seasonal gar-den centers. Schwalbach said he made sure he bought the actual garden mart (complete with all the display shelves) that was stationed outside his store every spring and summer.

And best of all, he says, long-time manager of the local Linder’s garden mart, Kathy Harrell, and her crew of seasonal workers will be back this year.

“She and I are going to try to make the transition as seamless as possible,” he says. “We want to offer the same high-quality prod-ucts and the same level of exper-tise that people were accustomed to.”

Harrell will help with the selec-tion of plants from reputable Midwestern nurseries. The North Heights Hardware Hank garden mart will stock annuals, perenni-als, herbs, vegetable plants, trees, shrubs, potted outdoor plants, hanging plants, potting soils, mulches and more.

If you’re eager to get a jump-start on the growing season, the store stocks three brands of flower and vegetable seeds.

With one stop, you can take care of your all summer garden and lawn needs. The store carries the full line of Scott’s lawn fertil-izers and yard care products, and

Ortho weed controls and garden chemicals. Of course the store also has an assortment of garden tools, hoses, sprinklers and flow-erpots.

Best of all, there’s no wast-ing time wandering around a barn-like store searching for the lawn and garden products, or the light-bulb section or paint department. The knowledgeable staff, right down to the cashiers, are ready to assist and answer your questions.

Andy and Jack can suggest the right model in top-notch power equipment or parts to keep your old classic running like new.

And both Doug and Dave know service and repairs — they attend training often to keep up on technological developments in every brand they carry.

The store offers Toro, Ariens and Echo brands as well as over 400 different power equipment belts. They recommend getting your lawnmower ready for the season with a tune-up and a new blade — the store has at least 150 different blades in stock.

North Heights Hardware Hank and Rental also has everything else you need for the summer grilling season, including a full line of Weber grills, from tabletop models to full outdoor kitchen centers. The store offers assembly and delivery.

The store carries the full line of Valspar paint and stains. It also has a computer color-matching system, which takes away the pesky guesswork.

In the window and screen repair area, Mike’s been putting

them back together for 20 years.You’ve got the know-how, but

do you have the right tools for the job? With the rental depart-ment’s extensive inventory, you can rent what you need to do it yourself — and still save.

Make sure to check out www.hardwarehank.com for monthly specials or to order that hard-to-find item. If North Heights Hardware Hank doesn’t have it, Hardware Hank can ship it quickly.

And this spring, be sure to check out the profusion of color-ful annuals and perennials at the well-stocked garden mart, which will be open seven days a week, including Memorial Day.

North Heights Hardware Hank and Rental Seasonal flower mart will be popping up soon

Left, North Heights Hardware Hank owner Jim Schwalbach says the store is already looking ahead to spring, when it will have a fully stocked, pop-up garden mart in its parking lot. Right, Andy Davison scoops up cracked corn from a bin in the bird feed section. In addition to prepackaged and in bulk wild bird food, there’s an ever-changing selection of stylish bird feeders.

Left, North Heights Hardware Hank and Rental’s new garden mart will have the same knowledgeable employees who staffed the former Linder’s pop-up mart in the store’s parking lot. Right, looking forward to a bountiful garden this summer, Greg Petersen of Roseville, right, discusses fertilizer options with assistant sales manager Jack Krispin.

Page 14: Roseville Progress 2014

Tucked in the heart of Roseville, Keystone Commun-ities offers apartments inspired by cabins of the Northwoods.

Its large windows and patio seating face Lake Owasso, where residents can walk through a nature preserve filled with trees, often vis-ited by deer and eagles. With earthy colors, twig-decorated furniture and an open floor plan integrated into its upcom-ing renovations, it’s some-thing like a lakeshore getaway where residents enjoy tailored quality care.

Once construction wraps up this summer, the complex will offer a café-like area where people can gather, have a cof-fee or a beer and enjoy com-munity, conversation and the big game.

But, above all, it’s home. “You want to make people

feel welcome, and offering a place where people gather together is part of that,” says Sherry Christenson, regional director of sales and market-ing. “This is their home. We want them to be proud of their home.”

Keystone already offers a salon, where residents can get their hair colored, permed or cut or their beard trimmed. Staff help with laundry and housework. There’s a restau-rant with three chef-inspired meals every day, and program-ming that ranges from exercise to entertainment.

The comforts of home are not the only things Keystone provides.

“We’re known as the com-munity experts in care,” marketing director Laura Mazzocco notes. “We bring care to the apartment. The goal is to take care of a resident in a home-like environment, start-ing with minimal assistance through high-acuity care. We change with them.”

And it’s adding a memory care unit, a physical therapy room and a community room with chapel space to meet the wide variety of needs of its residents, even when those needs change.

“I’m just so excited,” Mazzocco said. “We really champion care in our com-munity. They can stay in their home.”

Keystone’s mission is to inspire the way Minnesota ages by treating each senior as unique, equally valued, pre-cious, and loved.

Those who work at Keystone have more than just the train-ing to provide that kind of care to its senior residents.

“In my mind, great care comes down to the people you employ,” Christenson says. “We need to love our jobs. It has to come from the heart first. We provide the train-ing, but you have to have the heart.”

Keystone Communitieswww.keystonecommunities.com

Eagan 651.379.2410

Faribault 507.332.2555

Highland Park 651.698.1111

Mankato 507.385.7080

Prior Lake 952.226.9200

Roseville 651.482.1611

WILLOWS MEMORY CAREOPENING SUMMER 2014!

ROSEVILLE AND HIGHLAND PARK

Our new Willows Memory Care Neighborhood offers the serenity of a lake side cabin residence. With full-service personal care and state of the art programs, residents will feel as if they’re back at their favorite summer getaways.

EVERY DAY IS FULL OF POSSIBILITIES.

INDEPENDENT LIVING ASSISTED LIVING WILLOWS MEMORY CARE

keystonecommunities.com

Coming up at Keystone

• Memory care units• Physical therapy room• New dining room• Sensory room• New community room

with chapel space• High-level care that

accommodates patientsas they change

Keystone: Welcoming homes and quality care for seniors

Keystone Senior Living, nestled in the heart of Roseville, offers a variety of living options for seniors.

Page 15: Roseville Progress 2014

Roseville Suburban Acewww.acehardware.com

Though it might not feel like it, spring is just around the corner at Roseville Suburban Ace Hardware Store, at the intersection of Roselawn and Lexington avenues.

This year, Ace will offer an expanded flower selec-tion including hanging baskets and flats of flowers, says owner Mike Johnson. And the store already has colorful racks of seeds in stock.

A full section of soils, mulch, grass seed and lawn care products as well as an expanded bird food depart-ment with a variety of foods and feeders will also be available.

Customer Bill Hagstrom, who recently stopped in to buy food for the birds in his backyard, says he likes to shop at Ace “because it’s convenient, close to home and has a great selection of food for birds.”

And with spring and summer in mind, it’s im-portant to prepare for lawn mowing, notes Johnson, who suggests customers bring their lawn mowers in for tune-ups so they can beat the rush and be set to go when their grass is ready to cut.

Also in preparation for summer, customers can or-der outdoor living furniture and grills from acehard-ware.com and have it deliv-ered free to Suburban Ace in Roseville.

Besides flowers, bird food and lawn care items, Ace has expanded its paint selection this year by carry-ing Valspar and offering a broader selection of colors and quality for his custom-ers. Ace is also selling Clark + Kensingston paints, rated No. 1 by Consumer Reports

in 2013 “for overall finish, ability to hide and more.” It’s paint and primer all in one, making painting faster and easier.

Ace also has a vast vari-ety of products including Craftsman tools. “We’re well-stocked,” Johnson says.” You can find what you need, and it’s a fun and friendly place to shop, seven days a week.”

And anytime customers visit the store, they will be greeted by Ace’s friendly and helpful staff. Perhaps it’s the knowledgeable ser-vice as well as the variety of products that is drawing more women into the store. An increasing number of women are doing their own repairs these days, Johnson says.

Customer Katie Lombardi recently stopped in for new windshield wiper blades. She says when she was there previously, Luis Saybe helped her, and he was so nice that she came back. On this visit, Saybe headed out into the cold to figure out what size blades Johnson needed, and then installed them for her on the spot.Saybe is bilingual – a huge benefit to Spanish speakers who stop in the store look-ing for help.

For anyone, Roseville Suburban Ace is “a fun place to shop,” says Johnson. “It’s different from shopping at a big box. Too many big stores just care about profits, not people. At Ace. there’s more personal service and we make you feel you are part of the family. If you have a good experience, you’ll come back and you’ll tell your friends.”

Employees Luis Saybe, Taber Sparby and owner Mike Johnson are on hand at Roseville Suburban Ace to help with all your home and garden needs.

Spring is in the air at Roseville Suburban Ace

Suburban Ace

Hardware651-558-2000

1930 Lexington Ave. Roseville

HOURS:Mon.-Fri. 8am-8pm

Sat. 8am-6pmSun. 10am-6pm

• Window/Screen Repair• Computerized Color Matching Paint• Cut & Thread Pipes

• Power Equipment Sales & Service• Lawnmower Tune-ups• Snowblower Tune-ups

Customer Appreciation Coupon

$5.00 OFFYour Purchase of $25.00 or More

Not valid on sale and clearance merchandise, online purchases or in conjunction with any other coupon offer. May not be used toward rental, in-store services,

Ace Gift Card purchases, or for previously purchased merchandise. Not redeemable for cash. Limit 1 per customer. With coupon. Expires 4-30-14

Page 16: Roseville Progress 2014

Roselawn Cemeterywww.roselawncemetery.com

Spread out over 160 grassy acres and dotted with clus-ters of hardwoods, Roselawn Cemetery has provided the community with a beautiful final resting place for their loved ones and a place to remember them for over 110 years.

“We’re here to serve the community,” notes Roselawn Superintendent Larry Hudel-la. “We are non-profit and are run by lot owners.”

Not all cemeteries operate as nonprofits, and Hudella says the families he has worked with over the years appreciate Roselawn’s un-wavering dedication to pro-viding quality service.

Since 1902, Roselawn has remained committed to working with families to see that their loved ones’ final wishes are fulfilled, genera-tion after generation.

And, in a time when more and more families are choos-ing cremation over tradition-al burial, having options to suit each individual’s wishes has become more important than ever before.

“Roselawn has more cre-mation options than other cemeteries in the area, with choices to fit just about any budget,” Hudella says.Roselawn offers:

• Split Rock Garden, the cemetery’s newest colum-barium, located near the his-toric Roselawn Chapel. Two separate granite half-cylin-ders invite visitors to walk around and between them. A limestone wall is the back-drop for a pond, gardens and a sculpture of two children playing near the fountain.

• in-ground or niche placement in the Garden of Remembrance, where a wall of inscribed niches is tucked into a serene, landscaped set-ting.

• ossuary placement, with

a spiraling pathway lead-ing visitors through granite memorials to a column for co-mingled ashes topped by a bronze sphere.

• placement in Rose-lawn’s mausoleum, where a bronze niche wall — said to be the largest in the world — depicts a serene lake scene from Minnesota’s north-woods.

The niche markers on the columbariums can be per-sonalized with symbols that reflect an individual’s life.In addition to the colum-barium options, the garden-like cemetery has plots for traditional burials and inter-ment of ashes in the ground as well.

At-ground and above-ground headstones for burial graves can also be custom-ized with engraved images that were especially signifi-cant to a person’s life. Anoth-er popular option is a photo engraving of the departed loved one on the stone.

Roselawn’s ornate, turn-of-the century stone Chapel, designed by famed Twin Cities architect Cass Gilbert, is also available to lot own-ers free of charge. Whether someone chooses a tradi-tional burial or one of the cemetery’s many cremation options, Hudella stresses the importance of memorializa-tion to preserve the connec-

tion between generations in families and to simply be recorded.

“People have the peace of mind knowing generations to come will be able to visit their loved ones’ remains,” he added.

Roselawn Cemetery: dedicated to serving the community for over a century

RCoselawnemetery

803 W. Larpenteur Avenue (Between Lexington and Dale)

Roseville, MN 55113 • (651) 489-1720

The Hand of a Genius...Created a Special Place to Gather.. Visit Roselawn, the

Grounds, our Buildings-We’re Here to Help.

Roselawn Cemetery is a non-profitorganization owned by lot owners.

The Hand of a Genius...Created a Special Place to Gather.. Visit Roselawn, the

Grounds, our Buildings-We’re Here to Help.

WWW.ROSELAWNCEMETERY.COM

Roselawn’s new mausoleum contains 180 cremation niches and 96 full-size crypts. The bronze back wall depicts a tranquil northwoods lake scene and is said to be the largest of its kind in the world.

Split Rock Garden is Roselawn’s newest cremation columbarium, with 312 niches located in two granite half-cylinders.

Page 17: Roseville Progress 2014

Floors by Stevewww.floorsbysteve.com

2583 N. Fairview(Look for the Red Awning

North of Rosedale & South of County Rd. C)

Hours: Mon.-Th. 9AM - 5PM

Fri. 9AM- 4 PM Sat. 10AM - 2 PM

• Award Winning Service & Care• National Wood Flooring

Association Craftsman Degree• Angie’s List Super Service Award Recipient

• Members of the National Wood Flooring Association

Snelling Ave N

Fairview Ave N

County Road C

35W

36

www.fl oorsbysteve.com651-639-8096

Enjoy the Warmth, Beauty and Durability of Hardwood Flooring

Drop by Floors by Steve in Roseville and the first person you’ll meet will be a member of the Schmid family.

Whether it’s owners Steve or Linda, their daughter Lisa, Steve’s brother Paul, Lisa’s hus-band Patrick Pohl, or one of the family’s golden retrievers — mellow Reyna or energetic Diva — at least one of them will be on hand to greet you and offer assistance.

That personalized attention is one of the hall-marks of the store, which specializes in hardwood flooring products and installation, and it’s what keeps customers returning, whether they are build-ing new or updating their current home.

“Over 90 percent of our customers have said in surveys that they would recommend us to a friend or family member,” explains Lisa, who has a stack of customer satisfaction reports to prove it.

With her experience, Lisa can tailor her advice to customers’ needs and lifestyles.

“If it’s a young family with two kids playing with Hot Wheels on the floor, we take that into account when making product recommendations. Many woods — especially the exotic hardwoods — are incredibly durable and low-maintenance.”

In addition to domestic woods such as oak, maple, cherry and birch, Lisa notes the company also sells and installs exotic wood from many other parts of the world. The woods can be installed unfinished or pre-finished and come in a variety of colors. Exotic woods, with their luxurious dark tones, have proved especially popular, as they stand up to heavy traffic without losing their looks.

And wood, unlike other coverings, is an invest-ment in home value.

“At $10-$14 a square foot, renewable hardwood floors can be more expensive than carpeting, but new carpeting does not increase the value of your home, “ Lisa says.

Steve explains that a project installing a hardwood floor in the family’s weekend cabin at Sturgeon Lake led to the flooring business’s start. A former teacher and counselor in Minneapo-lis Pubic Schools, he laid the floor in 1980 with Linda’s help.

They liked it so much, they went back to Roseville, ripped up the carpets in their home and replaced them with hardwood floors. When a neighbor saw the results and asked for help with his own home, Floors by Steve was off and running.

When Steve retired from teaching in 1995 and Lisa joined the business, it was still home-based. Lisa started at the kitchen countertop, moved to the basement, and then to a tiny office to manage orders and accounts.

Today, the Schmids have a 2,000 square-foot showroom in Roseville that’s lined with wood flooring samples to view. Both Steve and Lisa have earned craftsman degrees from the National Wood Flooring Association and continue to at-tend seminars to stay up-to-date on hardwood flooring trends and techniques.

Floors by Steve handles any size job, from small homes to big commercial projects that re-ally draw traffic, such as the American Swedish

Institute, Mill Valley Kitchen and a just-completed job at a Pizza Lucé restaurant. There’s a crew of skilled installers, some of whom have 30 years’ experience. The company also brings in experts specializing in steps, vents, moldings and trim to join the team when needed. “And if a customer needs design help on an install, we’ll send out a professional at no charge for the first hour,” Lisa adds.

Company employees are experts at patching, repairing, cleaning and recoating existing floors, as well. “By specializing only in wood, we offer unequaled quality, service and expertise,” Linda says. “From the initial greeting in our showroom to our knowledgeable sales staff and experienced technicians, every stage of your experience is sure to be a pleasant one.”

The company uses a dust containment sanding system that eliminates much of the dust associ-ated with refinishing and offers environmentally-friendly waterborne finishes by Bona. These Swedish polyurethane finishes have no noxious fumes, so homeowners and their pets don’t need to be absent while their floors are being worked on.

A price comparison proved that everyday prices at Floors by Steve are often lower than the sale prices at the chain stores.

All of which leads to many rave customer reviews, such as the one received from Nancy M. of St. Paul: “We love our new floors! We find ourselves just staring at them!”

Floors by Steve: The family keeps on growing, just like the business!

Steve Schmid, Paul Schmid, Patrick Pohl and Lisa Pohl (left to right), and their animal companions, are the friendly staff at Floors by Steve which has been in operation for 30 plus years.

Floors by Steve is located on Fairview Avenue just north of the Rosedale Mall.

Page 18: Roseville Progress 2014

Cardinal Pointe in Maplewood www.cardinalpte.com

Tired of snow shovel-ing and yard work, Carl and Lila Bakken sold their single-family home 18 months ago and became shareowner-members of Cardinal Pointe of Maple-wood Senior Cooperative. “We invested the remain-ing proceeds from the sale of the house into our per-sonal portfolio,” said Carl. “We’ve already earned enough from the invest-ments to finance a trip to Europe.”

Located in a serene, country-like setting at the northwestern edge of Ma-plewood, Cardinal Pointe offers 108 spacious homes for singles and couples, age 55 and older.

As a limited-equity hous-ing cooperative, members of Cardinal Pointe “buy in” to the collective mortgage through a one-time share; the cost of which is based on the square footage of the floor plan selected from among nine available plans. An average share costs sig-nificantly less than a com-parable condominium or townhouse. Cardinal Pointe members also gain 2% lim-ited equity annually, and if they move and sell their share, they are guaranteed the amount originally paid plus limited equity earned. There are also additional tax benefits for cooperative members.

“Why spend $250,000 on a home when you can spend a fraction of that?” asks Jack Gibbons, a member of Car-dinal Pointe of Maplewood.

Each home features a full kitchen that includes a range, refrigerator, dish-washer, microwave and garbage disposal. Comfort-able one and two bedroom floor plans feature walk-in closets, washer and dryer and balconies or patios. Community-wide ameni-ties include a community room, private dining room, sunroom, guest room suite,

library, exercise room, work-shop, craft room, game room and heated underground parking with a free car wash stall.

Cardinal Pointe is con-veniently located near St. John’s Hospital, the Ma-plewood Mall, a Ramsey County Library and Costco as well as bike trails, parks and a wide variety of restau-rants.

In addition to all the ben-efits of homeownership, Cardinal Pointe members enjoy maintenance-free liv-ing. The reasonable monthly fee covers exterior and interior maintenance, heat, water, trash removal, phone, television and an array of amenities. The few addi-tional home-related costs are electricity, internet and ho-meowners insurance, which members pay directly to providers.

Members elect a govern-ing board to oversee the cooperative. Members are also involved in the Cardinal Pointe community through committees dedicated to social events, finance, mar-keting, flowers, interiors and property upkeep.

“People can be as active as they want” notes 14-year member Mary Lessard.

Community culture and daily life are determined by the members of Cardinal Pointe with the support of professional management by Presbyterian Homes & Ser-vices. If they need or choose a different level of care, members also have priority access to the living options and services of Presbyterian Homes’ 32 metro-area com-munities.

Housing Director, Betsy Er-lien is eager to help you plan the next chapter in your life. Call her today at 651-748-9902 for more information and to schedule a personal tour.

Cardinal Pointe of Maplewood Senior Cooperative offersmaintenance-free living with the benefits of ownership

Cardinal Pointe’s workshop is a favorite place for members to do woodworking projects.

It’s easy to relax in Cardinal Pointe’s comfortable sunroom, with an abundance of natural light streaming in.

Cardinal Pointe members create multiple opportunities to socialize by hosting a variety of activities and social events.

Cardinal Pointe residents don’t need to venture out to find a well-equipped well-ness center — they’ll find plenty of machines in the cooperative’s exercise room.

Page 19: Roseville Progress 2014

At Community Resource Bank in Roseville, you’ll find a dedicat-ed team ready to assist you with all of your financial needs.

From the basics of true person-al service to the latest in electron-ic banking convenience, the bank has the resources and the desire to serve individuals, families and businesses in a manner that is rare in an industry increasingly filled with large, non-local banks.

First chartered in Northfield in 1878, Community Resource Bank has expanded to include offices in Roseville and Cannon Falls. The Roseville office was originally Roseville Community Bank, but was acquired in 1999 by Community Resource Bank to establish a presence in the metro-politan area. It has proven to be a worthy growth strategy.

“We have sustained a high level of personal service that our customers enjoy and have played a very active role in serving the credit needs of local businesses,” notes Roseville office President Scott Leo.

Personal serviceLike all Community Resource

Bank offices, the Roseville office provides both personal and business banking, plus access to diversified financial services. From checking to savings and from loans to investments, we are a one-stop shop for your financial needs.

All types of loans are available, including home financing and refinancing, construction, home equity, vehicle, boat and RV, plus commercial financing such as inventory financing, commercial real estate and small-business lending.

Community Resource Bank also offers cash management ser-vices including remote deposit

for businesses. By simply scan-ning checks on-site, businesses know their funds have been deposited instantly and securely, and save valuable time that used to be spent driving to the bank.

“Our products are constantly being upgraded to stay current with the latest developments in technology and changes in customer needs,” Leo adds. “New checking products were introduced in mid-2013, and in the fall of 2012, mobile banking was made available. This ser-vice allows full access to account information, funds management and account alerts right from your cell phone via our app.”

Of course the Roseville office also offers safe-deposit service, IRAs, health savings accounts, CDs, money market savings, investments and other traditional depository services. In December the bank installed a new 24-hour ATM, which allows for envelope-free deposits.

“We are part of the Money Pass ATM network, allowing our customers free access at ATM locations throughout the metro area as well as locations nation-ally,” Leo explains.

As one of the few local inde-

pendent banks in the area, Community Resource Bank in Roseville celebrates the special connection to its local custom-ers with an annual Community Appreciation Day each summer where people are welcome to enjoy food and friendly conversa-tion. One of the bank’s other pop-ular events is a paper shredding day, which will be held this year on May 10. The bank also has a

proud tradition of volunteerism at local organizations.

Stop by today to see why Community Resource Bank is the one-stop shop for all your finan-cial needs.

Community Resource Bankwww.community-resourcebank.com

ROSEVILLE OFFICE 1501 W. County Road C 651-631-1040

www.community-resourcebank.com Also located in Northfield and Cannon Falls Member FDIC

$75 Cash $75 Cash

It’s the only checking account that combines convenient banking services with valuable features like ID theft protection, travel

insurance and cell phone protection.Monthly service fee of $6 may be reduced by .20 with each debit card purchase per statement cycle not to

exceed $6. PIN and signature purchases only. $100 minimum deposit required to open. An early closing fee may apply. $75 will be deposited to the account after the first direct deposit is received.

Offer expires 6/30/14. A 1099 INT will be issued at year end.

when you open a new Resource Checking with...

and Direct Deposit!

Reach all your financial goals with Community Resource Bank

The helpful staff at Roseville’s Community Resource Bank includes Scott Leo, Dan Bighley, Jeff Vranicar, Joan Kallenberg, Jeff Norton, Melissa Rose, Thom Jones, Bobbi Ramsell, Sam Ringstad, Glenda Pooley, Joe Napieralski, Ashley Passinault and EveMarie Edwards.

Scott Leo, Community Resource Bank Roseville Market President.

Page 20: Roseville Progress 2014

Chalet Dentalwww.chaletdental.com

Show off your smile with the help of Chalet DentalMany people might

think it takes months, even years, for dental work to effectively transform their smiles. But near-instant results are possible with Chalet Dental.

Specializing in cosmetic dentistry, Chalet Dental in Roseville helps patients achieve confidence in their smiles, often within just a couple of office visits.

Owner Dr. Brent Fred-rickson notes the practice offers a plethora of options such as clear, removable Invisalign braces, veneers and implants. Chalet Den-tal also provides same-day crowns and can fix unsight-ly gaps and broken teeth after just one or two trips to the office. Additionally, chairside whitening deliv-ers optimal results for even the most stained teeth.

“People might not real-ize how quickly they can change their appearance,” Fredrickson notes. “And the overall appearance of your teeth has a huge effect on how young you look.”

Because dentists have in-depth knowledge of facial muscles and facial expres-sions, Chalet Dental also offers Botox treatments to compete against the signs of aging. Patients will gener-ally see an improvement in their appearance within two to eight days after treat-ments, and Fredrickson notes the treatments are less invasive than most proce-dures offered by plastic sur-geons, such as face lifts.

All in one placeIn addition to providing

cosmetic dentistry, Chalet Dental Care also treats pa-tients with gum problems. Periodontist Dr. Hema Me-non specializes in rebuild-ing and contouring patients’ gum lines. She also replaces missing teeth with dental implants. Chalet Dental per-forms a wide range of pro-cedures all in one location.

“We pretty much do ev-erything in one place,” says patient care coordinator Bridget LaBahn.

In treating a wide range of conditions, Chalet Dental makes patients’ comfort a top priority. Electric instru-

ments used by dentists and hygienists are quieter than ever, digital scanning has replaced the messy, foul-tasting molding material previously used for tooth impressions, and digital X-rays can now be taken with-out film being placed in the patient’s mouth.

“We have state of the art equipment for everything.” LaBahn explains.

The Chalet Dental office, with its calming earthtones, warm decor and skylights, makes patients feel more like they’re taking a trip to the spa than the dentist. The friendly staff contrib-utes to the office’s relaxed atmosphere.

Many patients have been coming to Chalet Dental for years, and enjoy seeing the familiar faces of reception-ists and experienced hygien-ists and dentists they’ve be-come comfortable with over time. The practice initially opened in 1973 and became Chalet Dental in 1984.

“Patients are like family here, ” says office manager Lori Scheller, who joined the practice in 1978.

Call to schedule a compli-mentary consultation to find out how Chalet Dental can help transform your smile,

because as Fredrickson says: “Your smile makes you feel good inside and out.”

Before After

Before After

Before After

Dr. Brent FredricksonDr. Trisha Rieck

Dr. Gregory Smith

651-488-58881651 Dale St. N.

St. Paul, MN 55117chaletdental.com

Cosmetic DentistryFamily Dentistry

InvisalignDental Implants

BotoxSleep Apnea

Dr. Brent FredricksonDr. Trisha Rieck

Dr. Gregory Smith

651-488-58881651 Dale St. N.

St. Paul, MN 55117chaletdental.com

Cosmetic DentistryFamily Dentistry

InvisalignDental Implants

BotoxSleep Apnea

Page 21: Roseville Progress 2014

Beisswenger’swww.beisswengers.com

On any given day, Mark Beisswenger can be seen roam-ing his store to work on displays, talking with customers, and hav-ing a light-hearted conversation with his staff, a crew of experts in their departments with years of experience.

His store, Beisswenger’s, has been an institution in the area for generations — Beisswenger’s father originally opened the busi-ness as a small grocery and hard-ware store in 1919, and it’s grown exponentially from there.

As it stands now, the current 52,000-square-foot new build-ing located at 1823 Old Highway 8 NW in New Brighton is the best of both worlds — your local hardware store with community roots, combined with the incred-ible selection of a larger-scale store.

And while the store has old roots, they’re constantly refresh-ing their store.

Get grilling!With spring in the air,

Beisswenger’s is gearing up for the great outdoor activity: grill-ing.

The store has added a huge line of products to help you get decked out for some deck time fun.

They’ve got grills galore — everything from the Big Green Egg charcoal grill to Broil King’s propane grills, CharBroil, Weber, all the big brands. And to pair with it they’ve got a huge selec-tion of items to help flavor your grilled goods — charcoal and wood pellets, plus more than 125 spices and sauces.

More than your average lawn gnomeIf your lawn needs some

sprucing up, the store has you covered on all fronts — they’ve got lawn maintenance equipment, a good stock of grass seed, a full line of Ferti-lome fertilizer, and decor galore!

“There’s some real fun stuff in there!” Beisswenger says enthusi-astically.

The store features a dazzling array of fountains, bird feeders, and other lawn and garden deco-rations.

Fountains featuring every-thing from handsome gnomes to beautiful fairies are abun-dant, with over 100 to choose from. And they have over 2,000 unique bird feeders.

Beisswengers also recently earned the title of “bird-friendly” this winter when they helped out a wounded turkey named Bessie. They let her stay in the store’s lot and fed her, watching her go from a scrawny,

beat-up bird back into a healthy turkey.

Years of experienceWith one of the largest power

equipment showrooms in the state, the store has all the tools to do the job.

Be prepared to answer ques-tions about your particular proj-ect, because Beisswenger’s staffers want to sell the right equipment for the right job, not “upsell” you. They make sure you get the equipment you need — no more, no less.

Mike Seward, power equip-ment salesman, has been in the business for a long, long time. What keeps him going is his love of meeting people and helping them succeed at doing it them-selves.

“It’s the customers that make it fun!” he explains.

Rather than simply selling a product, Seward prides himself in getting customers what they want, and giving them straight answers.

Seward’s just one of the many employees at Beisswenger’s with years of experience.

Collectively, Beisswenger esti-mates his staff have over 600 years of power equipment service. And that’s not to mention the other knowledgeable staff, such as a staffer in window repair who’s been on the job since 1970. That’s a lot of glass and a lot of learning about window technology.

It’s that collective knowledge and community feeling you get from the store that makes it a real winner when it comes to finding a hardware store to fit your needs.

Beisswenger’s: hometown vibe, big-time selection

Left, Beisswenger’s is rolling out a huge line of grills for this year’s grilling sea-son — everything from classic Weber products to culinary marvels like the Big Green Egg, a ceramic coal-fired grill. And they’ve got you covered with charcoal, wood chips for smoking, and spices and sauces for marinating. Right, with one of the largest power equipment showrooms in the state, Beisswenger’s is your resource, whether for yard work, tree trimming, home repair or a woodworking project.

Left, seeds, fertilizers, hand tools, lawn ornaments, fountains, bird houses and food, outdoor lighting — Beisswenger’s has it all when it comes to making your yard a neighborhood marvel! Right, with the largest nuts and bolts selection in the five-state area, the hometown hardware store has what you need.

Pre-SeasonHOT BUYBefore April 6th

Hardware & Power Equipment1823 Old Hwy 8 NW, New Brighton, MN 55112

651-633-1271

Best Fertilizer For Minnesota(It Even Comes In A Maroon Bag)

★ Covers 13,333 sqare feet★ Fertilizer 25-0-4★ Broad Leaf Killer★ Pre-Emergent Crabgrass Killer★ Post-Emergent Crabgrass Killer★ One Application Does It All in the Spring

Note:Best Application Time

Is After Your First Mowing Or The First Sign Of Dandelions.

See Store For Details

You Don’t Have To Hurry Like Some Others

Tell You

Does Both [ [➞

Page 22: Roseville Progress 2014

Hamernick’s Decorating Centerwww.hamernicksdecorating.com

Despite a lagging economy, Hamernick’s Decorating Center on Rice Street in St. Paul’s North End has been growing on its tradition of offering top-quality products and service. Owners Ted and Lynn Natus attribute the business’ strength to a loyal customer base and a knowledgeable, hardwork-ing staff.

Several of Hamernick’s more than 100 employees have been with the company for a decade or more. Unlike most of the big box stores, Hamernick’s employees are experts in their fields, with special-ized knowledge in the products and services the store provides.

“We don’t have a lot of turnover with our staff,” Lynn says. “We are good to our employees and they are good to our customers.”

And all of the staff’s hard work is paying dividends. Since Ted and Lynn purchased the business from founder Ed Hamernick in 2000, the company has expanded six-fold. A few years back, the com-pany opened a 22,500-square-foot Mill Direct warehouse complete with a spacious showroom fully stocked with carpet, tile and vinyl products customers can see and touch as they make their choices. The building is conveniently locat-ed directly across the street from Hamernick’s home office, which houses the company’s professional design center and residential showroom.

After years of hard work and innovation, Ted, Lynn and their dedicated staff have turned Hamernick’s into one of the re-gion’s premier decorating centers.

Whether you’re looking to install hardwood, vinyl, tile, stone or laminate flooring, new coun-tertops, window treatments or a fresh coat of paint to your home, Hamernick’s is truly your one-stop shop for all of your decorating needs.

This St. Paul institution has been continuously operating from its current location for over 50 years. Ted came on board as an employee making $1.75 an hour almost 45 years ago and has been wholly dedicated to the company ever since.

Ted and Lynn have no plans of slowing down; in fact, last year may have been their busiest yet. Ted just finished his year-long reign as King Boreas LXXVII of the St. Paul Winter Carnival. It was a position he thoroughly enjoyed, although it added 2,000 hours of volunteer service to the Natus’ al-ready busy schedule — the couple works at the store six days a week.

“People don’t realize that the royal family volunteers and travels year-round,” Lynn says. “It’s not just for 10 days during the carni-val.”

The couple logged more than 8,900 miles on the road as Ted made appearances at charity events in Canada, Florida, Illinois, Georgia and other locations.

“It’s a huge honor,” Ted says proudly. “You are an ambassador of the city of St. Paul for an entire year.”

The couple said they were thrilled to represent a city that has been so good to them over the years.

“We both want to give back to the community and what a better way to give than the opportunity we were given through the Winter Carnival,” Lynn says.

While Ted and Lynn have had multiple opportunities to move out of their North End location over the years, they have no inten-tion of going anywhere.

“Rice Street has made us what we are, the area has been so good to us. We have never given any thought of going anywhere else,” Ted says. “I’ve been blessed to have a wonderful family, a second family at Hamernick’s and a third with the Winter Carnival.”

Hamernick’s Decorating Center: A community-oriented,

one-stop shop for all your decorating needs

Lynn and Ted Natus, owners of Hamernick’s Decorating Center, offer products and service you won’t find at big-box stores.

Page 23: Roseville Progress 2014

Lillie Suburban News-papers doesn’t just give readers the inside scoop on what’s happening in their local communities. The fam-ily-owned company strives to help businesses succeed as well.

Hundreds of businesses advertise with Lillie Subur-ban Newspapers regularly, says advertising director Tony Fragnito, and for good reason.

“With award-winning writers, photographers and designers, we have a newspaper people want to pick up and read,” Fragnito says. “And with a reader-ship audited in the high 80th percentile, we know our advertisers’ messages are getting through.”

In addition to a loyal print readership, Lillie Sub-urban Newspapers boasts a growing web presence which ensures advertisers’ messages are disseminated on a larger scale.

“Now more than ever, our readers are getting their local news online through our website or our Face-book and Twitter pages on their mobile phones, lap-tops, tablets or other devic-es,” Fragnito adds. “We’re aware of this trend, which is why our online outlets are a top priority.”

Visit Lillie Suburban Newspapers online at www.lillienews.com where you’ll find links to all your fa-vorite Lillie newspapers.

Or, like us on Facebook and follow us on Twitter @LillieNews. In addition the newspapers’ hyperlo-cal print content, you’ll also find breaking news updates, chances to enter contests and drawings and more — all at the tips of your fingers.

Advertisers know they’re getting the most value for their dollar when they spend it with Lillie Sub-urban Newspapers. And though many businesses that advertise with Lillie Suburban Newspapers are locally owned and oper-ated, Fragnito says bigger corporate clients realize the benefits of advertising with a weekly community news-paper with a seven-day shelf life and strong web presence.

He explains, “Our read-ers are using our papers to find their grocery ads on a weekly basis. They turn to us again and again.”

Lillie Suburban News-papers will be here for the long term, co-publishers Jeffery Enright and Ted H. Lillie say. The pair are the third generation in a fam-ily business than began in 1938.

“Our reporters, adver-tising representatives and managers are familiar faces in our communities,” En-right notes. “People from the newspaper are involved in civic activities year-round, from business as-sociations to development-planning groups, and are doing everything from moderating political de-bates to helping organize

community festivals.”Another benefit: the vari-

ety of services the newspa-per offers, Enright notes.

“We have a full-fledged print shop and can produce booklets, flyers, inserts, post cards, door hangers, calendars, raffle tickets, newsletters, brochures, envelopes, letterhead, invi-tations, business cards and more,” he explains.

Installing high-quality digital equipment has al-lowed the company to in-crease its full-color, sheet-fed printing capabilities and increase its color capac-ity.

“We can produce our print jobs faster and more affordably for our custom-ers,” Enright adds. “We control the process from beginning to end, and we can now produce a higher-quality, full-color or single-color digital printing.”

Lillie Suburban also prints other niche newspa-pers, such as school news-papers, “and best of all, whatever product a client chooses, their logos, art and copy are all in-house, and they talk directly with the person responsible for making the project hap-pen,” Fragnito adds. “We don’t outsource our design work, and we don’t have a huge bureaucracy to work through. Our speedy re-sponse time keeps the client in charge of decision-mak-ing.”

Lillie Suburban Newspapers Inc.www.lillienews.com

Grow your business with Lillie Suburban Newspapers

Cindy Severson

GROWING A

HEALTHY BUSINESSIS A THING OF

Beautyconsistency

trust familiarity

web presencebranding

qual

ity

recognition

inve

stm

ent

Cindy SeversonRoseville AreaAdvertising Representative

[email protected]

Page 24: Roseville Progress 2014

The Truman Companywww.trumanrc.com

Devoting himself to the rare coin and precious metal trade for well over three decades, Westerling’s com-mitment to the customer is second to none. From their Roseville office, he and his associates offer purchases and appraisals for estates, banks, insurance companies and individuals.

“My staff and I are dedi-cated to helping people pre-serve and grow their wealth,” Westerling explains. “That’s why The Truman Company offers personalized service tailored to each individual.”

Introduced to the busi-ness by his Uncle Truman, a young Roger became enam-ored with coins. This nearly-lifelong passion encouraged Westerling to open his own business under the Truman name.

“Every time he visited my family, he gave me a coin that had an interesting history. His hope was that I would develop a real interest in rare and unusual coins, and it worked,” Westerling says with a smile.

Westerling visited Minnesota to appraise a col-lection in 1998, and was so touched by the welcome he received he decided to move both his home and business

to St. Paul. He currently works with about 3,000 cli-ents around the country.

Westerling is a life member of the American Numismatic Association and holds an A+ rating with the Better Business Bureau.

His knowledge can reas-sure people that they’re insuring or pricing such items correctly. “I’m more than happy to visit a home or bank to review a collection,” Westerling notes. “There’s a market for everything!”

Though old coins appreci-ate gradually, precious met-als have undergone dramatic spikes over the past decade

in value, Westerling adds. From 2002 to 2013, the value of silver went up by 668 per-

cent and gold by 595 percent. Many of Westerling’s custom-ers are currently transferring individual retirement account funds from banks to a pre-cious metal IRA.

“I honestly think the prices for gold and silver will con-tinue to rise throughout our lifetime, while the U.S. dol-lar declines,” Westerling explains. “Transferring to a precious metal IRA can be an excellent investment.”

Customers will feel at home in The Truman Company office, where they might even meet Westerling’s pooch, Sonny, and his wife, Donna, an award winning Twin Cities artist whose work is featured throughout the office.

Curious about the worth of a personal collection? Roger Westerling and his staff at The Truman Company are ready to help.

The Truman Company: a valuable source for coins and precious metalsT rust and confi-

dence are key in the coin industry,

and customers from all over Minnesota and the U.S. have found an extraordinary guide in Roger Westerling of The Truman Company.

WE BUY, SELL & TRADE

ACCREDITEDBUSINESS

BBB

A+

Rare coins andPrecious Metals2585 Hamline Ave N Suite E

Roseville, MN 55113Toll Free: 1-877-334-4990 Fax: 1-877-334-4991

www.trumanrc.com

Rare coins and Precious Metals

ACCREDITEDBUSINESS

BBB

A+2585 Hamline Ave N Suite ERoseville, MN 55113

Toll Free: 1-877-334-4990 Fax: 1-877-334-4991www.trumanrc.com

A+

Devoting himself to the rare coin and precious metal trade for well over three decades, Westerling’s commitment to the cus-tomer is second to none. From their Roseville office, he and his associates offer purchases and appraisals for estates, banks, insurance companies and individuals.

“My staff and I are dedi-cated to helping people preserve and grow their wealth,” Westerling explains. “That’s why The Truman Company offers personalized service tai-lored to each individual.”

Introduced to the busi-ness by his Uncle Truman, a young Roger became enam-ored with coins. This near-ly-lifelong passion encour-aged Westerling to open his own business under the Truman name.

“Every time he visited my family, he gave me a coin that had an interest-ing history. His hope was that I would develop a real interest in rare and unusu-al coins, and it worked,” Westerling says with a smile.

Westerling visited Minnesota to appraise a collection in 1998, and was so touched by the welcome he received he decided to move both his home and

business to St. Paul. He currently works with about 3,000 clients around the country.

Westerling is a life member of the American Numismatic Association and holds an A+ rating with the Better Business Bureau.

His knowledge can reas-sure people that they’re insuring or pricing such items correctly. “I’m more than happy to visit a home or bank to review a col-lection,” Westerling notes. “There’s a market for everything!”

Though old coins appre-ciate gradually, precious

metals have undergone dramatic spikes over the past decade in value, Westerling adds. From 2002 to 2013, the value of silver went up by 668 percent and

gold by 595 percent. Many of Westerling’s customers are currently transfer-ring individual retirement account funds from banks to a precious metal IRA.

“I honestly think the prices for gold and sil-ver will continue to rise throughout our life-time, while the U.S. dol-lar declines,” Westerling explains. “Transferring to a precious metal IRA can be an excellent invest-ment.”

Customers will feel at home in The Truman Company office, where they might even meet Westerling’s pooch, Sonny, and his wife, Donna, a Twin Cities artist whose work is featured through-out the office.

Curious about the worth of a personal collection? Roger Westerling and his staff at The Truman Company are ready to help.

The Truman Company: a valuable source for coins and precious metalsT rust and confi-

dence are key in the coin industry,

and customers from all over Minnesota and the U.S. have found an extraordinary guide in Roger Westerling of The Truman Company.

This is a look at the variety of coins and pieces in The Truman Company’s collection. With 37 years’ experience in the field, Roger Westerling can appraise and handle a wide range of inventory.

Roger Westerling was introduced to coins at a young age by his Uncle Truman, a numis-matist for whom the company is named. Westerling is as passionate about coin collection as his customers, making them feel right at home when they visit The Truman Company.

Roger Westerling and his rescue dog Sonny, a fixture at The Truman Company office in Roseville.

This is a look at the variety of coins and pieces in The Truman Company’s collec-tion. With 37 years’ experience in the field, Roger Westerling can appraise and handle a wide range of inventory.

Roger Westerling was introduced to coins at a young age by his Uncle Truman, a numismatist for whom the company is named. Westerling is as passionate about coin collection as his customers, making them feel right at home when they visit The Truman Company.

Roger Westerling and his rescue dog Sonny, a fixture at The Truman Company office in Roseville.

Page 25: Roseville Progress 2014

They say that dog is man’s best friend, but the staff at St. Francis Animal and Bird Hospital know that cats, birds and rabbits are too. St. Francis can help you take care of all of your best friends, furry and feathered.

They specialize in the care of dogs, cats, birds, rabbits, ferrets and rodents.

The close-knit team of animal lovers understands the special relationship between people and their pets. That’s why they go above and beyond to provide compassionate and quality care for every pet.

“We think of ourselves as the small, neighborhood practice. We set out to be part of the fam-ily,” says Dr. Jennifer Blair, who owns the practice.

Being part of the family means developing individual relationships with each of their clients. The doctors at St. Francis afford a half an hour for each appointment so they can talk with clients about

their pet’s health. They make follow-up calls to ensure pets are healing well, even calling on Sundays to check in with criti-cal cases, and they give clients one-on-one time with veterinary technicians to learn about treat-ment and care.

The staff at St. Francis feel a responsibility to share their knowledge and expertise with the community. Their vision statement says: “We provide the tools that our clients need to make careful and informed med-ical decisions for our pets.”

One of the tools the clinic provides is its website. Staff know people go online to look up information on pet care, so they post educational sources on their website.

St. Francis began serving the Roseville community in 1992. From a family-run business that operated out of a garage, St. Francis has expanded into a five-doctor practice with 20 technicians and assistants.

The practice’s most recent

expansion occurred in October 2012 when it hired a new doctor. Dr. Katie Cartledge worked at a practice in south Minneapolis before joining the team at St. Francis. She says her move was inspired by her desire to learn more about St. Francis’ niche: avian medicine. She loves the variety of exotic birds owners bring to the practice, as well as the opportunity to share knowl-edge with so many other doc-tors.

“It’s been a fabulous team to join,” Dr. Cartledge says. “We provide very good care here.”

Their services include den-tistry, surgery, radiology, ultra-sonography and more. A full in-house lab enables them to process tests and results quickly. And their full pharmacy makes picking up medicine easy and convenient.

“We provide your pet’s medi-cation at an affordable price,” Dr. Blair says.

St. Francis is dedicated to supporting the community and the people and pets who are part of it, whether it’s providing pre-adoption care to pets from local shelters, teaching avian medicine at the University of Minnesota or participating in the Roseville parade.

“We try very hard to be part of the neighborhood, part of the community and part of our cli-ents’ families,” Dr. Blair says.

www.stfrancisanimalandbird.comSt. Francis Animal and Bird Hospital

St. Francis Animal and Bird Hospital: Treating your pets like one of their own

1227 Larpenteur Ave. W. • Roseville, MN 55113

651.645.2808Hours: Mon-Fri 8am-6:30pm • Sat 8am-12:30pm

For those who demand the very best of veterinary care for their dogs, cats and exotic pets

Hours: M-F 8-6, Sat 8-12

1227 Larpenteur Ave. W., Roseville, MN 55113651-645-2808 • www.stfrancisanimalandbird.com

28-9DIR

www.stfrancisanimalandbird.com

For those who demand the very best of veterinary care for their dogs,

cats and exotic pets

Meet Tobias MatthewTobias Matthew, better

known as Toby, is the clinic cat at St. Francis. The clinic adopted him in November 2007 after performing a sur-gery on his urinary tract fol-lowing several urinary tract obstructions.

Thanks to prescription food and regular checkups by the St. Francis team, Toby hasn’t had a single obstruc-tion since 2007. St. Francis has always had a cat. Or, as some see it, a cat has always had St. Francis. “He runs the practice,” Dr. Jennifer Blair says.

Toby can be found playing with his favorite toy mouse or lounging in the sun in the lobby.

St. Francis’ knowledgeable veterinary technicians and assistants are dedicated to the care of dogs, cats and exotic pets. Front row, from left to right: Sabrina Reed, Lisa Waege, Kelly Cegla, Laura Tharaldson, Jessica Lewis and Lucy Hancock. Back row, from left to right: Amber Merkatoris, Jessica Quast, Marie Adamczyk, Maggie Libman, Sarah Welch and Molly Moy. Not pictured: Libby Cable, Alison Gedstad, Liz Gunter, Ruby Hsieh, Sarah Knowles, Amanda Wera, Tammy Wylie and Katarina Ziegler.

Left to right: Doctors Stefan Knep, Patricia Novak, Katie Cartledge, Jennifer Blair and Kevin Roeser go above and beyond to provide exceptional care for their patients.

Page 26: Roseville Progress 2014

Joe Senser’swww.sensers.com

Nothing about Joe Senser’s Sports Theater in Roseville is me-diocre.

At Senser’s, you’ll find all your favorite “sports bar” foods, along with much, much more.“We’re constantly changing the menu,” says General Manager Tom Horwath. “We have all the basics, but our signature dishes you can’t get anywhere else.”

Known for its specialty burgers, Senser’s features popular fan fa-vorites like “The MVP,” a 10-ounce hand-pattied burger topped with creamy aged Wisconsin ched-dar, prime cut smoked peppered bacon, sweet caramelized onions and a house-made bourbon BBQ sauce. Or try the “Black & Bleu,” a savory 10-ounce burger dusted with Cajun seasonings, covered with cave-aged blue cheese, sweet caramelized onions, creamy aged Wisconsin cheddar cheese and prime-cut smoked peppered ba-con.

And for those with eyes big-ger than their stomachs, Senser’s has a “Beast Burger” that’s sure to fill you up... and then some. The 2 1/2-pound beef patty is topped with 12 strips of bacon and totals 6 1/2 pounds of food. It’s free if you eat the whole thing, but be warned: only two out of more than 100 have ever finished it.

Not in the mood for a burger? No problem! Senser’s has pizzas, flatbreads and other mouthwater-ing entrees to suit any set of taste buds. New additions include Mac & Cheese topped with tenderloin bites, “Boom Boom” shrimp tacos and jumbo “ Mama Mia Meatballs.”

And Senser’s specialty dishes are sure to make your next special event extra memorable. The res-taurant recently added a private back room for rehearsal dinners, groom’s dinners, team banquets, private functions, company happy hours and other events. The room can hold up to 50 guests, and in the warmer months two garage doors open up to a patio that can seat an additional 50.

Senser’s also caters golf tour-naments, weddings, corporate events, and fundraisers, and is one of the exclusive caterers at TCF Stadium.

Catch a game ... or 20 What could be better than

scarfing down Senser’s delicious food? Doing it in front of one of the gigantic 5-by-9 foot HDTV screens that line the restaurant’s walls.

Senser’s is known as the “next best thing to being in the stands,” and has been rated in the top 25 list of sports bars across the country by ESPN 2 and Sports Illustrated’s sports bar edition. It was also voted the “best place to watch a game without a ticket” by ESPN the Magazine. Gopher football coach Jerry Kill even hosts a radio show at Senser’s in the fall.

So whether you’re looking to see some Gopher sports, Wild hockey, Twins action, Timber-wolves match-ups, or Vikings football, Senser’s is the place to be. And with a full beer and wine list and food and drink specials every night, your game-day ex-perience will be even better. The bar features local craft beers, and always has between six and 10 local beers on tap.

Happy hour is from 3 to 6 p.m. Monday through Friday, and late night happy hour runs 9 p.m. to close on Sunday and Monday and 10 p.m. to close Tuesday through Saturday. Monday fea-tures $3 pints of local beers with all burgers just $9.99, Tuesday is “mug night,” and Wednesday night is trivia night.

“There’s always something to do,” Horwath points out, adding that the restaurant also coordinates an annual volleyball league and is looking for teams to participate. Senser’s spon-sors softball leagues as well, and many of the teams love heading to Senser’s after their games to grab some food and drinks.

The restaurant also reaches out to the local community – working with Roseville Area High School and recently the Roseville Raiders Endzone Club and Backcourt Club. Senser’s provided hot dogs and conces-sions before each football game last year, and the proceeds were donated to the team. After the

game, Senser’s served a pizza buffet for the players, their fami-lies, coaches and friends.

“It helps bring everybody together,” Horwath notes. Senser’s also supports local teams through fundraising, and features pull tabs to support local charities.

It’s no wonder Senser’s is such a success in Roseville. Check out the Roseville or Bloomington location for your next special oc-casion, big game, or simply for a tasty meal.

Joe Senser’s Sports Theater: great tastes, great fun, great community pride

2350 Cleveland Ave. Roseville • 651-631-1781

Now Sponsoring Softball Teamsemail [email protected] for more info.

Volleball Leagues Now FormingGo to Sensers.com/sports.html for more info.

SUMMER AT SENSER’S!GREAT PATIO DRINK SPECIALS!

CHECK OUT OUR NEW OPEN

AIR GARAGE!

Senser’s is the perfect place to grab food and drinks while watching a game on one of the 5-by-9 foot HDTV screens that line the restaurant’s walls.

Senser’s features a full bar and stellar service to match.

Senser’s is known for its juicy burgers, like the Black & Bleu burger oozing with cave-aged blue cheese.

Page 27: Roseville Progress 2014

When they fi rst opened their doors in 1980, Apollo Heating and Air Conditioning set the bar for excellent service in the metro area.

For the past 34 years, the family-owned company has been install-ing and repairing top-of-the-line units from brands like Lennox, Car-rier, Amana, Apollo Select Series, Venmar, Hon-eywell, Aprilaire and Weil-McLain.

The knowledgeable and friendly staff will help you determine what’s best for your home, no matter what service you may need. Apollo is pre-pared to tackle any issue — whether your furnace is on the fritz, air conditioner is acting up or just want to make your home more energy effi cient, Apollo’s technicians are ready to lend their expertise.

Comfort specialist Ryan Halverson says Apollo has seen a recent uptick in business since housing construction and remodeling is on the rise. Many clients are choosing to install new, more energy-effi cient elec-tric heat pumps, he says.

“These new variable-speed heat pumps from Lennox can

reduce home utility costs by 49 percent for the majority of winter,” Halverson says. “This reduces the reliance on gas and propane, which are expensive.”

Apollo has also been ex-panding its air duct cleaning service, and is prepared to take on even the dustiest of ducts. Blending state-of-the-art technology with classic good service, an Apollo technician will come to your home and take a video of what’s in your air ducts. If there’s excessive dust and debris, chances are good your air ducts need to be cleaned out. Using a roto-brush to reduce the amount of airborne dust and dander that could contaminate your home,

a technician can whip your ducts back into shape in a mat-ter of hours.

Apollo is also convenient for those on the go. As always, Apollo’s staff is only a phone call away, but customers can also book appointments on Apollo’s newly redesigned website, www.callapollo.com. An array of outstanding deals and special off ers are also avail-able on the site.

“We’re constantly updating and redesigning our website to make it more convenient for folks to use,” Halverson says.

In addition to providing quality services at aff ordable prices, Apollo is community-minded. Partnering with “Twin

Cities Live,” Apollo has given away a number of furnaces, valued at $5,000 each, to fami-lies in need this winter.

“It’s great to be able to give back to the community,” Op-erations Manager Aaron Cave says. “We’ve been getting a lot of positive feedback from cus-tomers about our ‘Twin Cities Live’ giveaways.”

Review readers recently voted Apollo the “Best Heating and Air Conditioning Com-pany” in the area — schedule an appointment today and fi nd out why!

Apollo Heating and Air Conditioningwww.callapollo.com

Apollo Heating and Air Conditioning: Part of the local community for over 30 years

The knowledgeable, friendly technicians at Apollo Heating and Air Conditioning will service all your heating and cooling needs.

651.770.0603 • www.CallApollo.com

APOLLOHeating & Air Conditioning

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April 30, 2014

Apollo Gives Back Not valid on prior purchases or orders. One Coupon Per Visit Per House. Certain

Restrictions Apply. Not Valid With Any Other Offers.One Coupon Per Visit Per House. Certain

Restrictions Apply. Not Valid With Any Other Offers.

$59SERVICE CALLValid 7:30am to 7:00pm, Mon-FriMust show coupon at time of service.

Not valid on boilers.

APOLLOHeating & Air Conditioning

www.CallApollo.comCall for details • 651.770.0603

APOLLOHeating & Air Conditioning

www.CallApollo.comCall for details • 651.770.0603

UP TO40% OFFA FURNACE

with Purchase of New Central Air UnitSave an Extra 10% When You

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rier, Amana, Apollo

LILLIE SUBURBAN NEWSPAPERS

best of the community

2013

READERS’

awardsCHOICE

LILLIE SUBURBAN NEWSPAPERS

best of the community

2013

READERS’

awardsCHOICE

Best Heating & air Conditioning Company

apollo