rx adherence2013 strategies to improve patient outcomes healthcare compliance packaging council

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Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council Developing a Collaborative, Multi-stakeholder Adherence Action Agenda The NCPIE A 3 Project Ray Bullman NCPIE Executive Vice President Florham Park, NJ March 12, 2013

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Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council. Developing a Collaborative, Multi-stakeholder Adherence Action Agenda The NCPIE A 3 Project Ray Bullman NCPIE Executive Vice President Florham Park, NJ March 12, 2013. - PowerPoint PPT Presentation

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Page 1: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Rx Adherence2013Strategies to Improve Patient Outcomes

Healthcare Compliance Packaging Council

Developing a Collaborative, Multi-stakeholder Adherence Action Agenda

The NCPIE A3 Project

Ray BullmanNCPIE Executive Vice President

Florham Park, NJ March 12, 2013

Page 2: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Avoiding Yet Another

Déjà Vu All Over Again Nearly 20 years ago NCPIE published “Prescription Medicine Compliance: A Review of the Baseline of Knowledge.” This 1995 report included a series of recommendations to improve adherence for:

• Physicians and Medical Schools• Pharmacists, Pharmacy-Providers and Educators• Pharmaceutical Manufacturers• All Health Professionals• Patients• Managed Care Organizations and Hospitals• Nurses and Educators

Page 3: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Avoiding Yet Another

Déjà Vu All Over Again

Enhancing Prescription Medicine Adherence: A National Action Plan

NCPIE 2007 Report - essentially a mirror image of 1995 report findings.

Medication nonadherence: a major public problem with profound health and economic consequences.

Page 4: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

The A3 Project – why re-visit adherence

• Defines what NCPIE is about – stimulate and improve communication to promote safe & appropriate medicine use to consumers and Healthcare Professionals

• Reset the Compass – It’s a very different world than it was 5 years ago.

• Logical role for NCPIE to play (3 “Cs” )

Page 5: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Fulfilling the 3 “Cs”

CATALYST.....

CONVENER.....

Collaborator .....

Page 6: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Long, Winding Road

1987 Priorities and Approaches for Improving Prescription Medicine Use By Older Americans

1989     Children & America's Other Drug Problem: Guidelines for Improving Prescription Medicine Use Among Children and Teenagers

1995 Prescription Medicine Compliance: A Review of the Baseline of Knowledge

1997    Enhancing Prescription Medicine Adherence: A National Action Plan

2011    Ascertaining Barriers for Compliance Project – European Union             

2012     Adherence Action Agenda – NCPIE A3 Project

Page 7: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

If Not Now – When?

• Awareness, action and demonstration of impact has never been greater – Seize the day...

• Tech applications (operational and potential) are at an all time high and increasing

• Alignment of the stars (and incentives)

Page 8: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

National Plan of Action to Advance Medication Adherence

In August 2007, NCPIE released “Enhancing Prescription Medicine Adherence: A National Action Plan,” a renewed nationwide call to action for improving medication adherence through patient information and education, health professional intervention, expanded research, and supportive government policies.

Report included a suggested 10-step plan of action for diverse stakeholders’ consideration.

Source: “Enhancing Prescription Medicine Adherence: A National Action Plan” (NCPIE, August 2007;

www.talkaboutrx.org)

Page 9: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Recommendations for Action

1. Elevate patient adherence as a critical health care issue.

2. Agree on a common adherence terminology that will unite all stakeholders.

3. Create a public/private partnership to mount a unified national education campaign to make patient adherence a national health priority.

4. Establish a multidisciplinary approach to adherence education and management.

Page 10: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Recommendations for Action

5. Implement professional training and increase the funding for professional education on patient

medication adherence.

6. Address the barriers to patient adherence for patients with low health literacy.

7. Create the means to share information about best practices in adherence education and

management.

Page 11: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Recommendations for Action

8. Develop a curriculum on medication adherence for use in medical schools and allied health care institutions.

9. Seek regulatory changes to remove roadblocks for adherence assistance programs.

10. Increase the federal budget and stimulate rigorous research on medication adherence.

Page 12: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

The A3 Developmental Process

• NCPIE surveyed cadre of key stakeholders to determine / validate A3 focus areas

• NCPIE engaged a facilitator to direct stakeholder discussion / decision-making process / consensus development during two project advisory team meetings

• NCPIE mission aligns with focus on adherence improvement

Page 13: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Alignment of NCPIE’s Mission with these Focus Areas

• Chronic conditions & co-morbidities: where we know taking meds safely and appropriately will make a difference in outcomes;

• Patient-related factors;

• Provider-related factors.  

Page 14: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Over-Arching Macro Factors

• Macro factors: current drivers impacting or reshaping medical care configuration, access, delivery, payment:

• Practice patterns and configurations• Policy change efforts • Payment / Incentives • Pharma innovation • Packaging innovation • Technology innovations & adoption • Health Literacy • The game of life – evidenced by the patients’

continuum of care (the journey)

Page 15: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

A3 Structure

• High priority – individuals with multiple chronic conditions;

• Top dyads and top triads for co-morbid chronic conditions

• An across the continuum perspective: adherence improvement for one chronic condition very different than for multiple chronic conditions; very different when multiple providers are involved;

• A Patients’ Medicine Journey: Many similarities / Many differences

– Older adults with multiple chronic conditions – Unrelated caregivers for older adults– Aging boomers with caregiving responsibility for aging parents; – Working age adults (who also manage meds in the home); – Retirees – Employers – Others            

Page 16: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

A Window into High-need Patients

• Can tell a sweeping, compelling story with this approach;  

• Spotlights environmental challenges for vulnerable populations: living alone; transportation needs, access to providers; physical deficits (hearing, vision)

• Addresses a wide range of patient, provider and systems factors

Page 17: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

A Window into High-need Patients

• Patient Factors (does patient or caregiver have):– Low health literacy?– Misunderstanding or need for educational

interventions?– Economic challenge, esp. inability to pay for needed

meds?– Cultural beliefs that might affect adherence?– Depression or other behavioral changes– Transportation or other challenges to accessing med-

related services? (There and Home Again, 5 Responsibilities of Ambulatory Practices in High Quality Care Transitions, AMA Making Strides in Safety

Program)

Page 18: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

To the Tune of “Go in and Out the ___?_____

… as you have done before **”

• Adverse events – including nonadherence at the core of hospital readmission problem.

• Drugs involved in 88% of emergency hospital admissions caused by ADEs of older adults: – hematologic, – endocrine, – cardiovascular, – CNS, – anti-infective agents.*

* Budnitz, DS et al, N Engl J Med 2011;365:2002-12** Pete Seeger, Folksinger

Page 19: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

The stakes have never been higher

• 2/3rds of the hospitalizations due to unintentional drug overdoses

• Just 4 types of meds -- warfarin, insulins, oral antiplatelet agents and oral hypoglycemic agents – together accounted for 7 in 10 of the emergency hospitalizations.

Page 20: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

The A3 Project -- Spotlight on:

• Patient – & provider-related adherence factors

• Chronic & co-morbid conditions

• Interplay of macro-factors

• Adherence research – in development, planned; pilots, demos, best practices

• Advocacy – what is not happening? how can we make it happen?

• Real-time A3 Portal

Page 21: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

The A3 Project

• Collaborative in design (ground up)

• Inclusive – who is committed to change; contribution to adherence improvement.

• Supportive – who can help advance change and improvement?

• Comprehensive – key stakeholder perspectives & input

Page 22: Rx Adherence2013 Strategies to Improve Patient Outcomes Healthcare Compliance Packaging Council

Contact Information

Ray BullmanExecutive Vice President

National Council on Patient Information and Education (NCPIE)

200-A Monroe Street, Suite 212Rockville, MD 20850

(301) 340-3940 - [email protected] – email

www.talkaboutrx.orgwww.mustforseniors.org

www.bemedwise.org www.recoveryopensdoors.org