safety moment - northeast gas

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Safety Moment Vacations are supposed to be relaxing aren’t they?

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Safety Moment

Vacations are supposed to be relaxing aren’t they?

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Event Timeline

July 29th, approximately 10:30AM, clear and sunny.

MA Turnpike, approximately 8 miles west of Sturbridge MA

Towing boat to Maine for family vacation

Downhill descent

Trailer fully secured to truck and all safety mechanisms fully in-place

Safety cables hooked to truck

Locking pin through trailer coupler and latched

Transom tie-downs and trailer winch strap engaged and tight

Trailer lights fully functional

Truck and boat trailer traveled over a rough expansion joint

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Event – Uncoupling of Trailer From Truck

Root Cause

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Summary/Lesson Learned

Coupler was inspected externally and tight to hitch ball at

start of trip.

Trailer and boat 23 yrs. old.

Coupler and involved components were original equipment

(springs were fatigued). Nylon locking nut had weakened to

the point that it began backing-off during trip.

Sudden bump in road cracked the main coupler spring

allowing coupler to loosen and dis-lodge from hitch ball.

Periodically inspect coupler (internally) for worn and/or

weakened components, and replace accordingly.

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Place your chosen

image here. The four

corners must just

cover the arrow tips.

For covers, the three

pictures should be the

same size and in a

straight line.

National Grid Gas QA/QC Field Inspection

October 6th, 2016Saratoga Springs NY

Team Structure 2016

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Historical Focus

Primarily focused on field inspection for the

purpose of validating workforce compliance

with:

Company safety policies

Regulatory requirements

(Federal)Title 49CFR Part 192

NYCRR Parts 255, 261 and 753

CMR Sections 200-299

RI PUC Regulations

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Historical Approach

(Based Upon Individual Regions)

Involved Processes:

Maintain & Construct (M&C)

“Real-time” inspections and assessments

Internal and external workforce

Post-inspections (Annual ReDig program)

Customer Metering Services (CMS) and Instrumentation &

Regulation (I&R)

“Real-time” inspections and assessments

Sporadic/limited record reviews (adhoc/as warranted)

Publication of monthly performance reporting (all processes), by

region.

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Gas Leadership – FY16: What Does the QA Report Truly Tell Us?

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Leadership

Concerns… “The QA/QC report is similar to

drinking from a fire hose”!!!

“There is so much information

communicated! How do we know

where are we supposed to focus our

corrective action efforts”?

“The reports tell us we’re meeting

the weighted risk goal of <2.5%”

(from a corporation perspective). All

is good, correct?

“Why is QA/QC also focused on

safety compliance when we have

other teams collecting similar data”?

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Revised Approach Effective 2016:

“Back to Meat & Potatoes”

Historical

Safety Performance

Regulatory Compliance

“Real-time Inspections”

Post Inspections

“Adhoc” Record Reviews

< 2.5% Weighted risk

Goal

Going Forward

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Inspection Form Content:

2016 & Beyond

All assessment criterion must be tied back to regulatory (Federal &

State), and/or Company applicable technical policies/procedures

Safety specific criterion removed (i.e; WAP, Driver/Operator, Site

Safety, PPE, etc.)

48% of non-compliances identified during FY16

Pre-Job Briefing and technical procedure safety requirements retained

(i.e; “Live Gas”, Anti-Static, Bonding, Elimination of Ignition Sources,

Shoring/Excavation Safety, “Volt Stick”, etc.).

Assessment of site safety requirements remain intact, but not recorded

Recording of safety compliance issues/concerns continues to reside

with SHW representatives and jurisdictional Gas Safety Advocates

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Benefit

1. Enhanced/more comprehensive inspections

Requires increased QA/QC focus on the intricate details of the job vs.

“the low hanging fruit” (This is a challenge!)

Requires identification of job type & results in data collection

Reduces the “We Gotcha” perception within Field Ops personnel

Enhanced fostering of the “we’re here to help/assist” approach

2. Allows Operations to focus on correcting true technical &

regulatory concerns which in turn will enhance company

relationship with regulators and most importantly… Customer

Safety!

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Types of Inspections Going Forward

Maintain & Construct (M&C)

“Real-time” – Assessors & Inspectors

Post-Inspection (ReDig)

Annual Program – All Jurisdictions

Focused (Revised Effort) – Conducted when “known” issues

are identified and extent of concern needs to quantified

Previously efforts undertaken by Operations at their discretion

Now…QA/QC, Integrity Mgmt. & Regulatory Compliance

Driven

SQL “Zero Based Acceptance” Sampling Plan

One inspection fails, the entire sample fails

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Types of Inspections Going Forward

Instrumentation & Regulation

Historically “Real-time”

2016 - Now includes random post-assessments by

QA/QC for the purpose of validating accuracy of annual

station inspections conducted by I&R field crews

Customer Metering Services

Historically “Real-time”

Pending: Random post inspection of gas meter and

regulator sets against company standard

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Place your chosen

image here. The four

corners must just

cover the arrow tips.

For covers, the three

pictures should be the

same size and in a

straight line.

Data Capture

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Field Data Capture

All Electronic

QA/QC self-developed

inspection forms by

desired process

Picture/Image taking

capability

Inspection form posts to

database approximately

15-30 minutes after receipt

and validation of content

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Place your chosen

image here. The four

corners must just

cover the arrow tips.

For covers, the three

pictures should be the

same size and in a

straight line.

Monthly Reporting

2016 Jurisdictional Format

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Meeting The Needs of Our Customers:(Alignment With Operations – Monthly Reporting)

Previous

Regional alignment

Downstate

Upstate

New England

Revised

Jurisdictional

alignment

NYC

Long Island

Upstate Central

Upstate East

Massachusetts

Rhode Island

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Maintain & Construct (M&C)

(Process & Jurisdiction Driven)

NYC & Long Island

Maintain

In-house Construct

Construct/Contractor

Complex Construct

Upstate (Two sub-regions)

Upstate Central M&C

Upstate East M&C

Upstate Central – Contractor

Upstate East - Contractor

Massachusetts & RI

MA is comprised of

three sub-regions and

RI one region in total

Maintain

In-house Construct

Construct/Contractor

Complex Construct

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Customer Metering Services (CMS)

Instrumentation & Regulation (I&R)

CMS

NYC

Long Island

Upstate East

Upstate Central

Upstate West

MA – Three sub-regions

RI

I&R

NYC

Long Island

Upstate East

Upstate Central

Upstate West

MA – Three sub-regions

RI

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Report Documents & System

Capabilities

Monthly reporting structure is currently being formatted

by company vendor

Publication/”Go-Live” is scheduled for November 1.

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Draft Documents to Date

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Query Function

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Performance Metrics – Revised Goal

Elimination of weighted risk goal

Confusing to end user

Limited effectiveness in improving compliance

Revised Goal

Threshold = 25% reduction in overall percentage of non-

compliance items identified (safety related issues not

included)

Stretch = 50% reduction of the same

Annual goals are process specific and established

against previous fiscal year compliance data

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Questions???

Don Cordone

Mgr. National Grid Gas QA/QC

[email protected]

Office: (315)592-3650

Mobile: (315)440-5177