safety moment - northeast gas
TRANSCRIPT
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Event Timeline
July 29th, approximately 10:30AM, clear and sunny.
MA Turnpike, approximately 8 miles west of Sturbridge MA
Towing boat to Maine for family vacation
Downhill descent
Trailer fully secured to truck and all safety mechanisms fully in-place
Safety cables hooked to truck
Locking pin through trailer coupler and latched
Transom tie-downs and trailer winch strap engaged and tight
Trailer lights fully functional
Truck and boat trailer traveled over a rough expansion joint
Summary/Lesson Learned
Coupler was inspected externally and tight to hitch ball at
start of trip.
Trailer and boat 23 yrs. old.
Coupler and involved components were original equipment
(springs were fatigued). Nylon locking nut had weakened to
the point that it began backing-off during trip.
Sudden bump in road cracked the main coupler spring
allowing coupler to loosen and dis-lodge from hitch ball.
Periodically inspect coupler (internally) for worn and/or
weakened components, and replace accordingly.
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National Grid Gas QA/QC Field Inspection
October 6th, 2016Saratoga Springs NY
Historical Focus
Primarily focused on field inspection for the
purpose of validating workforce compliance
with:
Company safety policies
Regulatory requirements
(Federal)Title 49CFR Part 192
NYCRR Parts 255, 261 and 753
CMR Sections 200-299
RI PUC Regulations
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Historical Approach
(Based Upon Individual Regions)
Involved Processes:
Maintain & Construct (M&C)
“Real-time” inspections and assessments
Internal and external workforce
Post-inspections (Annual ReDig program)
Customer Metering Services (CMS) and Instrumentation &
Regulation (I&R)
“Real-time” inspections and assessments
Sporadic/limited record reviews (adhoc/as warranted)
Publication of monthly performance reporting (all processes), by
region.
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Leadership
Concerns… “The QA/QC report is similar to
drinking from a fire hose”!!!
“There is so much information
communicated! How do we know
where are we supposed to focus our
corrective action efforts”?
“The reports tell us we’re meeting
the weighted risk goal of <2.5%”
(from a corporation perspective). All
is good, correct?
“Why is QA/QC also focused on
safety compliance when we have
other teams collecting similar data”?
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Revised Approach Effective 2016:
“Back to Meat & Potatoes”
Historical
Safety Performance
Regulatory Compliance
“Real-time Inspections”
Post Inspections
“Adhoc” Record Reviews
< 2.5% Weighted risk
Goal
Going Forward
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Inspection Form Content:
2016 & Beyond
All assessment criterion must be tied back to regulatory (Federal &
State), and/or Company applicable technical policies/procedures
Safety specific criterion removed (i.e; WAP, Driver/Operator, Site
Safety, PPE, etc.)
48% of non-compliances identified during FY16
Pre-Job Briefing and technical procedure safety requirements retained
(i.e; “Live Gas”, Anti-Static, Bonding, Elimination of Ignition Sources,
Shoring/Excavation Safety, “Volt Stick”, etc.).
Assessment of site safety requirements remain intact, but not recorded
Recording of safety compliance issues/concerns continues to reside
with SHW representatives and jurisdictional Gas Safety Advocates
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Benefit
1. Enhanced/more comprehensive inspections
Requires increased QA/QC focus on the intricate details of the job vs.
“the low hanging fruit” (This is a challenge!)
Requires identification of job type & results in data collection
Reduces the “We Gotcha” perception within Field Ops personnel
Enhanced fostering of the “we’re here to help/assist” approach
2. Allows Operations to focus on correcting true technical &
regulatory concerns which in turn will enhance company
relationship with regulators and most importantly… Customer
Safety!
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Types of Inspections Going Forward
Maintain & Construct (M&C)
“Real-time” – Assessors & Inspectors
Post-Inspection (ReDig)
Annual Program – All Jurisdictions
Focused (Revised Effort) – Conducted when “known” issues
are identified and extent of concern needs to quantified
Previously efforts undertaken by Operations at their discretion
Now…QA/QC, Integrity Mgmt. & Regulatory Compliance
Driven
SQL “Zero Based Acceptance” Sampling Plan
One inspection fails, the entire sample fails
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Types of Inspections Going Forward
Instrumentation & Regulation
Historically “Real-time”
2016 - Now includes random post-assessments by
QA/QC for the purpose of validating accuracy of annual
station inspections conducted by I&R field crews
Customer Metering Services
Historically “Real-time”
Pending: Random post inspection of gas meter and
regulator sets against company standard
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Data Capture
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Field Data Capture
All Electronic
QA/QC self-developed
inspection forms by
desired process
Picture/Image taking
capability
Inspection form posts to
database approximately
15-30 minutes after receipt
and validation of content
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corners must just
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For covers, the three
pictures should be the
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straight line.
Monthly Reporting
2016 Jurisdictional Format
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Meeting The Needs of Our Customers:(Alignment With Operations – Monthly Reporting)
Previous
Regional alignment
Downstate
Upstate
New England
Revised
Jurisdictional
alignment
NYC
Long Island
Upstate Central
Upstate East
Massachusetts
Rhode Island
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Maintain & Construct (M&C)
(Process & Jurisdiction Driven)
NYC & Long Island
Maintain
In-house Construct
Construct/Contractor
Complex Construct
Upstate (Two sub-regions)
Upstate Central M&C
Upstate East M&C
Upstate Central – Contractor
Upstate East - Contractor
Massachusetts & RI
MA is comprised of
three sub-regions and
RI one region in total
Maintain
In-house Construct
Construct/Contractor
Complex Construct
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Customer Metering Services (CMS)
Instrumentation & Regulation (I&R)
CMS
NYC
Long Island
Upstate East
Upstate Central
Upstate West
MA – Three sub-regions
RI
I&R
NYC
Long Island
Upstate East
Upstate Central
Upstate West
MA – Three sub-regions
RI
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Report Documents & System
Capabilities
Monthly reporting structure is currently being formatted
by company vendor
Publication/”Go-Live” is scheduled for November 1.
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Performance Metrics – Revised Goal
Elimination of weighted risk goal
Confusing to end user
Limited effectiveness in improving compliance
Revised Goal
Threshold = 25% reduction in overall percentage of non-
compliance items identified (safety related issues not
included)
Stretch = 50% reduction of the same
Annual goals are process specific and established
against previous fiscal year compliance data
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Questions???
Don Cordone
Mgr. National Grid Gas QA/QC
Office: (315)592-3650
Mobile: (315)440-5177