sales, customer growth & business development: a webinar

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Page 1: Sales, Customer Growth & Business Development: A Webinar

Taxlinked.net - the online community for lawyers, accountants, trustees and tax specialists.

Challenges of Growing Your Professional Services Firm

Webinar

September 15th at 12:00 pm London BST

Page 2: Sales, Customer Growth & Business Development: A Webinar

Why Attend?

Taxlinked.net - the online community for lawyers, accountants, trustees and tax specialists.

Winning and growing business has always been challenging. Financial and professional services place very specific demands on practitioners – pressure of billable hours, regulatory requirements, client expectations, finding an appropriate sales style that is effective but not intrusive. But today the pressures are even greater as we function in a VUCA world (volatile, uncertain, complex and ambiguous). Of course, this creates opportunities as well as problems for professionals. This hour-long webinar will help you seize the opportunities available and solve some of the problems.

Page 3: Sales, Customer Growth & Business Development: A Webinar

Topics to Be Covered:

Taxlinked.net - the online community for lawyers, accountants, trustees and tax specialists.

In addition to the questions sent in by our community, our webinar will aim to cover the following topics:

1. How to avoid the peaks and troughs of winning new clients;

2. Keeping in light contact with prospects and clients;

3. Being the first person your client calls;

4. Getting the balance right between retaining and growing clients and winning new clients;

5. How to sell without being “salesy;”

6. Winning business in a low-growth, volatile world, and;

7. The place of social media in professional life.

Page 4: Sales, Customer Growth & Business Development: A Webinar

Richard Barclay Higham Principal, C3 Advisory Ltd., United Kingdom

Taxlinked.net - the online community for lawyers, accountants, trustees and tax specialists.

Richard Barclay Higham is an engaging speaker, trainer and coach who combines a warm and enthusiastic style with powerful insight into customer interaction.

His primary focus is on: 1) Solving sales problems and seizing sales opportunities – particularly in the financial and professional services sector; 2) Helping private equity add value to their invested businesses by stimulating sustainable, scalable sales growth, and; 3) Addressing changing buying patterns through social selling and customer centricity.

He has won and led highly effective development programmes with some of Europe’s largest financial institutions, as well as with innovative boutiques. His deep experience of long-term projects includes the design and delivery of comprehensive relationship management, sales and leadership programmes across Europe, Asia, the Middle East and the US.

Our Expert:

Page 5: Sales, Customer Growth & Business Development: A Webinar

Marios Siathas General Manager, European Institute of Management & Finance, Nicosia, Cyprus

Taxlinked.net - the online community for lawyers, accountants, trustees and tax specialists.

Marios Siathas is the General Manager of the European Institute of Management and Finance, and an experienced instructor. Marios has an extensive experience in the area of executive education, learning and development and consulting. For the past 14 years he worked as the Director of Executive Education at the Cyprus International Institute of Management (CIIM). His prior experience includes the position of Manager of Corporate Training Programmes at the University of Guelph in Canada and in Business Development for the Houlihans Group in the US. During his long lasting career in Executive Education, he has gained extensive experience in working with organizations and individuals and in building specialised and unique learning and development solutions for them. He has managed several development projects for large and small companies in Cyprus, Egypt, Austria, Bahrain, Greece, Canada, China, Dubai, and South Africa.

Our Moderator: