salient networks collaborative technologies
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Collaborative Technologies
Salient Networks ‘Transformation thru’ Collaborative Technologies’
End to End Unified Solutions company Best of breed technologies Total Economic Impact on your Business Unique & High Impact Solutions Expertise with a ‘difference’ in
Communications, Automation, Cloud Computing & Services
Collaborative Technologies
Communications thru “Collaborative Technologies”
Anywhere, Anytime access solutions High Performance integrated Broadband &
Network solutions Incorporates all 7 levels of security Integrated software for Unified communications
Voice, Video, Data, Email, Live Meetings, phone
Significant savings in Real Estate & Facilities costs
Reduces Travel and Training costs Reduces Telephony & conferencing service
costs
Collaborative Technologies
Salient’s “Collaborative Technologies” - provides flexible working environment for workers
High performance Broadband & Network Service
Unlimited access
High level of Secured Mobility
Phone, Computer, Video based live meetings, access to all applications
Enterprise instant messaging (EIM) a new mode of collaboration with its own attributes, beyond email !
Collaborative Technologies
Key Benefits - Salient Collaborative Technologies
Increase Productivity through performance
Improves Agility Manage Security centrally
Reduces Costs – Real Estate, Security. Telephony, Travel & Conference
Faster and ease of deployment Gain efficiencies Improves communication & collaboration
Collaborative Technologies
Broadband & Network @ High performance
Light-years ahead of the Telcos !:
Wireless and fibre based open access broadband network with unlimited datacap!
IP and Ethernet data with fibre like performance at a fraction of the cost - circuits from 2-1000mbps
Internet connectivity, VPNs, Voice Over IP, Video - Conferencing, Surveillance, and Public Safety applications
High speed and low in latency
Symmetrical in speed (this means upload is as fast as download)
Collaborative Technologies
Enterprise instant messaging (EIM)- A new mode of collaboration with its own attributes, beyond email !
Combination of ‘Presence and EIM’
Real-time presence status and communications preferences of users
Integrated into applications and data sources, work objects (documents, presentations, spreadsheets)
Collaboration modes (Web conferences, voice calls, video calls, instant messages)
workflow characteristics (scheduling, processing,
brainstorming, editing, approving).
Collaborative Technologies
Enterprise instant messaging (EIM) - Highlights from IDC's research on the benefits of using presence and EIM
Communications cost savings - Customers reduced long distance and
teleconferencing costs by $12,404 per 100 users per year.
User productivity - Users are saving an average of 1.7 hours per month (or
about $26,634 per 100 users per year back into the system) by quick IM chats instead of waiting for email and telephony responses
Customers reported lowering project completion time by as much as 13% - generating an average of $2,141 per 100 users / year
IT support staff productivity - Greater efficiencies have enabled
companies to move an average of 2.1 support staff to other projects, saving them $2,860 per 100 users per year
Collaborative Technologies
Enterprise instant messaging (EIM) - Highlights from IDC's research on benefits of using Presence and EIM
Reduces the effect of "human latency
Service desk operations experienced a 9% monthly
reduction in the number of trouble tickets - 43% reduction in
average call time ( time savings benefit of $889 per user per year )
ROI and payback - The aggregate return on investment is 258% with a
payback period of 10.7 months
Collaborative Technologies
Key features in EIM Rich presence, which can provide a rich set of useful information -IDC
Indicates whether someone is available to collaborate
Indicates the channel (IM, email, voice, mobile, video, and physical location - primary office or home office or customer site) on which someone is available
Provides the activity status of a colleague - (Is he or she on the phone? In a meeting? In a conference room with a customer? When will he or she be free?)
Multiparty instant messaging, File sharing, Peer-to-peer audio/video capability, Desktop, Web, and mobile clients
Collaborative Technologies
Key Benefits derived out of EIM
Improved user productivity with the ability to find and respond to people quickly via the right communication tools
Process improvements because of embedded real-time collaboration capabilities
Optimized communications infrastructure, with reduction of email and voicemail overload for users and IT
Improved security and compliance because of reduced data leakage
Collaborative Technologies
Contact us for your solutions at:
www.salientnetworks.co.nz