sample: best practices brief

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more ways to collaborate than ever before…

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Part of my electronic portfolio, this is an example of a best practices document for using a product.

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Page 1: SAMPLE: Best Practices Brief

more ways to collaboratethan ever

before…

Page 2: SAMPLE: Best Practices Brief

endless possibilities

Over the years, our customers have demonstrated that when it comes to using Blackboard Collaborate, the POSSIBILITIES ARE ALMOST ENDLESS.

Here are just 10 of the many ways you can put Blackboard Collaborate to work for your institution, each with it’s own mini-case study.

Page 3: SAMPLE: Best Practices Brief

“Christine Page Manager of Technology Integration and Resource CenterThe College of Saint Rose

A substantial increase in value for this product has been achieved by thinking creatively about other potential uses. This innovation is exactly what keeps us—a small, private institution with a limited budget—able to justify expenses like Collaborate.

Page 4: SAMPLE: Best Practices Brief

LIVEINSTRUCTION

Traditional distance learning programs have low completion rates. Today’s instructors need a method to effectively engage students in a blended or totally online environment.

1

Page 5: SAMPLE: Best Practices Brief

42%

24%

CASESTUDY

16.5%

8.5%

Reduced Online Course Attrition

Rate by 48%

reduction in average $ spent per student

increase in grades for students who listened to archives compared to those who only used slides

1

Page 6: SAMPLE: Best Practices Brief

MEETINGS

You can easily host effective meetings, significantly reducing travel and related costs and decreasing time away from the job.

2

Page 7: SAMPLE: Best Practices Brief

CASESTUDY

Dr. Kara Monroe Assistant Vice ProvostCenter for Instructional TechnologyIvy Tech Community College

SAVED$300,000

in a 12-month span by holding statewide staff meetings online

“Blackboard Collaborate allows us to realize operational efficiencies in all facets of our institution through reduced travel costs, enhanced ability to provide on-demand services, and use of innovative strategies for faculty and staff development”

2

Page 8: SAMPLE: Best Practices Brief

Instructors can easily convert session recordings to industry-standard MP3 and MP4 formats for students to stream or download to desktop, laptop, or ANY mobile device.

3 RECORDEDCONTENT

Page 9: SAMPLE: Best Practices Brief

CASESTUDY

CASESTUDY

students who listened to session archives increased grades 24% on quizzes and final exams compared to those who only used slides

Students downloaded 23,000 session recordings in 2012

3

Page 10: SAMPLE: Best Practices Brief

Expand your reach, attract more participants and presenters, and reduce travel and facilities costs by offering a virtual component to your conference or holding it completely online.

4 ONLINECONFERENCE

Page 11: SAMPLE: Best Practices Brief

CASESTUDY

150

506

eColloquium Total Participation

25-50

130

eColloquium Per-Session Attendance

OnlineOffline OnlineOffline

4

Page 12: SAMPLE: Best Practices Brief

MOBILE WEBCONFERENCING

Today’s tech-savvy, constantly connected students want to participate in real-time classes and collaboration sessions on their mobile devices—from wherever they are.

5

Page 13: SAMPLE: Best Practices Brief

CASESTUDY

Jason BusbinStudent Support SpecialistUniversity of West Georgia

“Adding support for Android devices helps our accessibility initiative by giving students more options for communicating with their instructors at a distance. Students can attend a quick, on-the-go tutoring session or drop into an instructor's virtual office via their Android Smartphone. No computer required.”

5

Page 14: SAMPLE: Best Practices Brief

Teachers can extend availability to students with a virtual office. Application sharing and queued chat for tutoring and online office hours provide an ideal learning environment.

6 VIRTUALOFFICE HOURS

Page 15: SAMPLE: Best Practices Brief

CASESTUDY

Jane HimmelAssociate Director, Center for Distributed LearningUniversity of North Texas

“An instructor came to me wanting to use Second Life for virtual office hours. I asked him what his goals were, and he said he wanted to be accessible and personalized. As soon as I showed him the video and screen sharing in Blackboard Collaborate enterprise instant messaging, he was SOLD.”

6

Page 16: SAMPLE: Best Practices Brief

Expand geographical reach, attract more students and increase competitive advantage. Showcase your programs for prospective students and their parents online. Conduct orientation for new students and record the sessions for those who couldn’t attend.

7STUDENT/PARENTORIENTATION

Page 17: SAMPLE: Best Practices Brief

CASESTUDY

At their Virtual Open Week, 22 schools held 116 sessions for prospective students and their parents:

50% 90%

of attendees said they were much more likely to study at the

university

of attendees said they would

recommend to a friend

7

Page 18: SAMPLE: Best Practices Brief

Online education is all about creating engaging learning environments. Bring in remote experts like writers or scientists to the virtual classroom or send students on a virtual field trip, such as a museum tour

8 REMOTE GUESTSPEAKER/VIRTUAL FIELD TRIP

Page 19: SAMPLE: Best Practices Brief

SAVED$3,000–$4,000

by inviting guest experts to present virtually in one class

CASESTUDY

8

Page 20: SAMPLE: Best Practices Brief

PROFESSIONALDEVELOPMENT

Attract and retain qualified instructors and staff by providing cost-effective, ongoing professional development. Connect teachers on a campus-wide level to share best practices. Offer real-time or recorded training sessions for applications, tools, and administrative systems.

9

Page 21: SAMPLE: Best Practices Brief

CASESTUDY

CASESTUDY

>2,000INSTRUCTORS

completed a faculty development workshop in the 2011-12 academic year

300TEACHERS

participated in a 12-week, credit-bearing training course for faculty

9

Page 22: SAMPLE: Best Practices Brief

Need additional methods to provide support and immediate assistance to students, faculty, and staff? Supplement your physical help desk or learning center. So students can get access to experts and resources without coming to campus.

10 VIRTUALHELPDESK

Page 23: SAMPLE: Best Practices Brief

CASESTUDY

connected library services and help

desks across23 CAMPUSES

10

Page 24: SAMPLE: Best Practices Brief

what’s next?

Read 10 Cool Ways to Engage with Blackboard Collaborate white paper. Download now.

Learn more about the key features and benefits of Blackboard Collaborate. View recorded demos.

See how other customers are using Blackboard Collaborate in innovative ways. View case study library.