AIRPORT HANDLING

Location at Kuala Lumpur Airport, Malaysia..

AIRPORT HANDLING

Location at Billund International Airport, Denmark..

Grooming We are the people

representing our airline henceforth we have to be well-groomed.

First Impression is the Last Impression.

Take short breaks between flights &check that you are well groomed.

Ticketing Ticketing counter is

the first place where the passenger comes in direct contact with us.

Give the Best deal to the passengers and always reconfirm their ticket details before issuing the ticket.

Check-In. Greet the pax with a smile and welcome them

Check their baggage and give them boarding cards

Give them seat according to their preference.

Guide the pax to security check & assist if required.

Baggage Screening. The system facilitates 3-level baggage control. At the first level computer-based equipment automatically detects, if prohibited articles or substances are hidden in baggage. Detecting a bag with the potentially prohibited article or substance, bag’s X-ray picture with a highlighted suspicious sector is transmitted to the second level monitors for aviation security operator’s inspection.

Baggage Screening. Operator has to decide either to move baggage apart from conveyor, if it is dangerous or suspicious, or to let it reach baggage collection premises. If operator decides that baggage requires additional control, bag and its X-ray picture is delivered to the third level for a separate screening. If suspicions still remain, operator makes a decision to open and inspect bag’s content in its owner’s presence.

ANNOUNCEMENTSCheck-In Announcement.Good Morning/Afternoon/Evening Ladies & Gentleman. May I have your attention please all passengers traveling by Singapore Airlines Flight SQ 247 Ahmedabad to Singapore are requested to get their baggage screened/checked & proceed towards the Check-In counter.Thank You.

Security Check.May I have your attention please all passengers traveling by Singapore Airlines Flight SQ 247 Ahmedabad to Singapore are requested to proceed towards the security check & await for the departure call/further announcements.

Boarding Gate.May I have your attention please all passengers traveling by Singapore Airlines Flight SQ 247 Ahmedabad to Singapore are requested to board the Flight/Aircraft through Gate no-3Thank You.

May I have your attention please this is the last and final departure call, I repeat this is the last and final departure call for all passengers traveling by Singapore Airlines Flight SQ 247 Ahmedabad to Singapore are requested to board the flight immediately through Gate no-3

Paging Announcements.May I have your attention please this is the Paging announcement for Mr. Patel traveling by flight SQ 247 are requested to contact the Singapore Airlines Staff to board the flight immediately.

Arrival.Good Morning/Afternoon/Evening Ladies & Gentleman.Singapore Airlines announces the arrival of its flight SQ 247 from Singapore.Thank You.

Immigration Immigration - Entry RequirementsDuring your flight you should be given given two forms to fill out - one for Immigration (Tourist Card or FM-T) and another for Customs (Customs Declaration Form).

Customs In this form pax have to declare the goods which they have carried in their luggage this may include the following.

Many food items - especially meats, plants, seeds, vegetables etc.

Cigars and cigarettes – not more than 20 packs per person

Liquor and wine –not more than 3 liters per person

Film or videocassettes - not more than 12 rolls/cassettes

Medicine for personal use

Prohibited Articles/Goods. Passengers shall not be allowed to

take the following type and/or quantities of articles onto an aircraft cabin:

Firearms including shotguns, air guns, bolt guns, stun guns, flare pistols and starting pistols, replica or imitation firearms, cross bows.

Ammunition, explosive material, including military, commercial or home-made explosive, explosive devices, detonators, smoke cartridges, grenades, mines and other explosive military ordnance, firework, signal flares, replica or imitation explosive material or devices.

Prohibited Articles/Goods. Pointed or bladed items made or

adapted to cause injury, flick knives, gravity catch knives, stilettos, daggers, kukris, other knives both real or ceremonial with blades.

Departure Gate BE in contact with

the check- in counter and ramp.

Check that you don’t miss out any pax and escort the UNM/MAAS.

SRA to be handed over to the ramp staff

Be ready at the gate 15mins before DEP

Ramp Region of Aircraft

Movement and Parking

Go according to the rules of DGCA requirements

Be 15mins before ETA

Be in co-ordination with all the departments

Arrival BE at the arrival 10 mins

before the flight timing. Keep with you a PIR

book if required and feed in all the required information

Have the information of any MAAS/UNM or sp. Requirement before the arrival of flt

See to it that you check all the possible places before making a PIR

Thank YouBy: Dharesh Thakkar

Prepared Exclusively for students of Aviation.