sap for schools juniper - derbyshire access the new derbyshire county council sap financial and...

SAP for Schools – Juniper Summer 2016 Update Guide

Derbyshire County Council

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SAP For Schools Juniper Summer 2016 Update Guide.Docx

Contents

Contents ............................................................................................................................. 1

Introduction ........................................................................................................................ 2

Web Browser Settings for accessing Juniper ............................................................................. 3

Installation of Security Certificates ....................................................................................... 10

Installing the Pulse Secure Installer Service ........................................................................... 15

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Introduction

To access the new Derbyshire County Council SAP financial and ordering system from School sites, a

secure connection needs to be made over the internet from an authorised School computer to

Derbyshire County Council’s network. This secure connection is provided by a system called Juniper;

this in turn provides access to the SAP and OrderPoint applications. The SAP for Schools Juniper

Access Guide provides instructions on how to achieve this for new users.

This guide SAP for Schools Juniper Summer 2016 Update Guide has been developed to support

existing users of Juniper, SAP and Orderpoint to make the required changes in readiness for

Orderpoint upgrade scheduled for implementation and release on the 5 July 2016. This guide is

recommended for use immediately; users should not use Juniper from the 5th July unless they have

carried out these updates.

We recommend using the SAP for Schools Juniper Installation and Troubleshooting guide

V04 from the 5 July 2016 for all new implementations.

Note: this guide does not provide any instructions on how to use the SAP and OrderPoint applications

themselves. Screenshots provided in this document are taken from a computer running Windows 7

and Internet Explorer 11, you may see slight changes to dialog boxes on your computer if using

Windows 8.1 or Windows 10.

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Web Browser Settings for accessing Juniper

1. Internet browser compatibility. The following table includes supported operating systems and

browser versions.

Operating System Recommended Browser

Windows 7 (Service Pack 1) or Windows 8.1 Internet Explorer 11 (Desktop Application)

Windows 10 Internet Explorer 11 NOT Edge Browser

2. Configuring Internet Explorer

Before you start to use the Juniper Portal you will need to set it up as a trusted sites in

Internet Explorer.

a. In Internet Explorer select tools (you can press the ALT key to display the tools menu

bar in Internet Explorer 11) or this button and internet options.

b. Then click on the security tab.

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c. Click on the trusted sites icon and then the sites button.

d. Now add the following websites the Add this website to the zone text box as

shown below

e. The Require server verification… option should be un-ticked.

f. Click Close.

portal.derbyshire.gov.uk

*.derbyshire.local

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g. Now click on custom level button

h. ensure the following options are set:

i. Use pop-up blocker is disabled

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ii. Scripting of Java applets is enabled

iii. Display mixed content is enabled

i. Now click Ok and then click Yes

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j. Click on the Connections tab

k. Click on the LAN settings button

l. If you use a proxy server (usually denoted by ticks in the lower check boxes (as per

example below) please click on the Advanced button

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m. In the exceptions field add the following

Please note if you have entries already in the exceptions field please use a semi colon

to separate existing entries from those above (example screenshot above)

n. Click Ok, click Ok, click Ok

portal.derbyshire.gov.uk/;

*.derbyshire.local

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o. Press the ALT key on the keyboard, this will display the Menu bar at the top of the

Internet Explorer window

p. Click the Tools menu and select Compatibility View Settings

q.

r. Type Derbyshire.gov.uk in the Add this website: field

s. Click the Add button

t. Ensure the checkbox “Display all websites in Compatibility View” is unchecked

u. Click the Close button

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Installation of Security Certificates

1. Security certificates should be installed.

To install the certificates:

a. Please click on the link below to the zip file located on the Learning in Derbyshire

portal:

https://derbyshire.inthehive.net/learning/services/sell/schoolsupport/it/ICT%20Service%20Library/

WSAM_Installation_and_Certificates.zip

b. You may be prompted to download, save or open. Click Open. This is a zip file and

you may be prompted to open with Winzip if this is installed, otherwise the zip file will

open within Windows Explorer and will look similar to the screenshot below:

c. Double click on the DCC_Inter_Cert.cer file and click Open

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https://derbyshire.inthehive.net/learning/services/sell/schoolsupport/it/ICT%20Service%20Library/WSAM_Installation_and_Certificates.zip

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d. Click on the Install Certificate… button

e. Click Next >

f. Click the option Place all certificates in the following store and then click the

Browse button

Windows 10 screenshot Windows 7 screenshot

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g. Select ‘Show physical store’ then click the Intermediate Certificate Authorities store,

then click OK

h. Click Next >

i. Click Finish

j. Click OK

k. Double click on the DCC_Inter_Cert_256.cer file and click Open, repeat steps d to j as

above

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l. Double click on the DCC_Root_Cert.cer file and click Open

m. Click on the Install Certificate… button

n. Click Next >

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o. Click the option Place all certificates in the following store and then click the

Browse button

p. Select ‘Show physical store’ then click the Trusted Root Certificate Authorities store,

then click OK

q. Click Next >

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r. Click Finish

s. Click Yes

t. Click OK

u. Double click on the DCC_Root_Cert_256.cer file and click Open, repeat steps m to t as

above

Installing the Pulse Secure Installer Service

Please note, you will require administrative privileges to install the PulseSecureInstallerService, if

you are unable to undertake this activity please contact the IT Support Service via our online form

at: Online Support Request if you have an administrative support contract or IT technician if your

school contracts this service independently. Alternatively you can call 01629 537777 option 1.

In the zip file you downloaded previously you will notice two additional files:

PulseSecureInstallerService.exe

PulseSecureInstallerService.msi

1. You will only be required to use one of these files

2. Double click the PulseSecureInstallerService.exe file to trigger the extract of files

3. Click on Extract All

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4. Click on Extract

5. Double click on the PulseSecureInstallerService application or Windows Installer file

6. You may see a security warning such as the one below, please click Run

7. Windows will take a few moments to configure the installer

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8. You may receive the following User Access Control message, when prompted click on Yes

9. Installation will take between 10 and 20 seconds to complete, you will not be notified when

complete.

Congratulations, you have completed the necessary steps to ensure continued access to

Juniper, SAP and Orderpoint from the 5 July 2016.

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