sap solution manager - installation guide - initial customizing

Installation GuideInitial Customizing Guide

08Fall

SAP Solution Manager

h t t p : / / w w w . l i n k e d i n . c o m / i n / s o l u t i o n m a n a g e r W e n c e s l a o L a c a z e

Sap Solution Manager Initial Customizing Guide

Table of ContentsAuthor Bio.................................................................................................................................................................................... 3Purpose......................................................................................................................................................................................... 4

Solution Manager – Scenario Description................................................................................................................4Initial Task................................................................................................................................................................................... 5

Create the Project................................................................................................................................................................ 5Generate Scope................................................................................................................................................................ 6Activate CTS...................................................................................................................................................................... 6Start the Customizing................................................................................................................................................... 7Basic Customizing.......................................................................................................................................................... 7

Initial Configuration Part1.............................................................................................................................................. 7Maintain Profile Parameter........................................................................................................................................8Maintain Logical Systems......................................................................................................................................... 10Assign S-User for Sap Support Portal Functionality.....................................................................................11Initial Configuration Part II..................................................................................................................................... 12Schedule Background Jobs.......................................................................................................................................12Set-up System Landscape......................................................................................................................................... 14

Service Data Control Center......................................................................................................................................... 14Activate the SDCC in the Solution Manager......................................................................................................14Define Solution Manager Master...........................................................................................................................16Check Service Data Control Center Connection to SAP...............................................................................17

Create the Solution Manager Implementation Project.........................................................................................19Assign the Landscape................................................................................................................................................. 20Generate the IMG Project......................................................................................................................................... 20

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Author BioMy name is Wenceslao Lacaze and I’ve been working as a SAP basis Administrator and Solution Manager Consultant for the last 8 years.I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I Design, Build and Implement the product using “Run Sap” Methodology. I have developed a very extended experience with medium and large scaled SAP installations in several (multi)national environments.

I am based in Argentina, but work all around the World.I work directly for clients or via an agency.I do speak Spanish, Italian and English fluently.You can contact me at:Email: [email protected]://www.linkedin.com/in/solutionmanager

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http://www.linkedin.com/in/solutionmanager

mailto:[email protected]


Purpose

This customizing guide has been compiled to know how to make the minimal Customizing in Solution Manager.

Solution Manager – Scenario Description

You have your Solution Manager Installed and you already done the initial Post-install task

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SolManSLD

SAPAbap/Java

RFC READ

RFC TMW

RFC TRUSTED

RFC BACK


Initial Task

All the changes in Solution Manager can be assigned to 1 Project, This allow to control all the Customizing using one repository.

Create the ProjectTo create the project goto:Txcode: SPRO_ADMIN and click in New.

Write the Project Name

Complete the information requeried.

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Generate ScopeIf you want you can create a Specify Scope to use in you Solution ScopeSpecify Scope

Select SAP Solution Manager and then click in “Generate Project IMG”

|

Activate CTSYou can Activate the the CTS, this allow to control all the transport for this project like a 1 single package.Transp Requests Activate CTS Funcionality

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Start the CustomizingGo to the Txcode: SPRO and execute the Project

Basic CustomizingThe Basic Customizing in Solution Manager allow us to use the scenarios related to EWA-Remote Monitoring. Remember to change the status of the task if is already done.

Sap Solution Manager Configuration Basic Settings Wizard-Based Initial Configuration Solution Manager General Configuration Service Data Control Center Service Desk and Issue Tracking

Initial Configuration Part1This step create the User to Administrate Solution Manager, another user used internally in Solution Manager to publish the BSP Services and make the initial configuration to connect

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Solution Manager to Service Marketplace.

Complete with the administrator username. Complete with the desire communication username.

Write your OSS username and Password, this OSS User need to have enough the Authorization in Sap Marketplace

When the wizard end Solution Manger show the status of all task and the Password to logon with the new Administrator User

Maintain Profile ParameterYou need to update the Instance Profile to add the follow information

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login/create_sso2_ticket = 2This allow the SM system create the Single Sing-on Ticket between SM and SMD

login/accept_sso2_ticket = 1This allow the SM accept ticket from other system to access via single sign-on

icm/host_name_full = fully-qualified server nameThis parameter is used by SM to show the BSP Pages to the SapGui

icm/server_port_1 = PROT=SMTP,PORT= <> 0 e.g.:25000Parameter to setup the SMTP Port

login/no_automatic_user_sapstar = 0To block the logon of SAP*

Select the Instance Profile / Extended Maintenance and Change

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Add all the values and Save/Activate.

Maintain Logical SystemsMaintain the Logical System allow to Identify our system in the Landscape.

Define the SystemYou need to user <SID>CLNT<CLIENT> nomenclature

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When you save the system show in wich Workbench Request you want to save the modification. Now you can see the Current Project “Z_SG_SSM” created before..

Assign the Logical System defined to the Clients in SCC4

Assign S-User for Sap Support Portal FunctionalityIn this step you map the ABAP user to the OSS user, this is mandatory to use the Maintenance optimizer tool..

Create a new entry writing:User: ABAP User.Sap Customer Number: Customer number.

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Contact Person: Oss user whitout the S letter.

Initial Configuration Part IIIn this Step, the SM activate several BC sets in Automatic.

Click in Yes and wait until the process end.

Schedule Background JobsSchedule the Jobs

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REFRESH MESSAGE STATUS

This periodic job collects responses from SAP for messages sent from the SAP Solution Manager

SOLMAN_ISSUE_STATUS_REFRESH

The SAP Solution Manager buffers message attributes, such as the current user and the processing status. This periodic job collects these message attributes from the message system and makes them available for analysis.

REFRESH_ADMIN_DATA_FROM_SUPPORT

The job periodically reads administrative data from SAP Support systems via RFC connection SAP-OSS and buffers them in SAP Solution Manager System. This data is required for service connections and Support Desk (for example: System data synchronization with SAP Support Portal).

SEND_SYSTEM_RELATIONSHIP_TO_SUPPORT

The job periodically sends the information which systems are monitored by Solution Manager to OSS. This data is required for the new services "SolMan Diagnostics" and "SolMan Classic".

SERVICE_CONNECTION_LISTENER

The job periodically checks if a service connection has been scheduled to be opened in Solution Manager. If so, it sends this information to OSS. This job requires little system resources. It only connects to OSS when a connection needs to be opened. If open fails, it retries next time it runs.

Landscape Fetch (RSGET_SMSY)

The job gets system data for the Solution Manager system landscape, by automatic data transfer.Update Downtime Status

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Select the Job to schedule and click in the Run icon

Set-up System LandscapeIn this task you add the system to the Landscape using the wizard

Service Data Control CenterThis task allow to configure the SDCC in Solution Manager.

Activate the SDCC in the Solution ManagerPrerequisite:System already in SMSYRfc Generated

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EnvironmentSolution Manager OperationsAdministartion SDCCN

In this screen you can Add and Assign Sap Solution Manager like the Master System. Click in the Add Icon.

Select the system and the Client.

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When you add one system you need to Assign the Master System and check the connectivity between Solution Manager and the Satellite System.

Define Solution Manager MasterIn this task you setup the Solution Manager like Master System in the Sattellite.

EnvironmentSolution Manager OperationsAdministartion SDCCN

Select the row of the Satellite System and select

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Master System Assign as Master System

Check Service Data Control Center Connection to SAP In this task you check the Comunication status from SM to SAP.

In Txcode:SM59 check the RFC Destination SDCC_OSS, SAPOSS

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In Txcode:SDCCNgotoSettignsTask-Specific

Click in the RFC DestinationsSettings

Click in the Icon to create destinarion

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Create the Solution Manager Implementation ProjectThe Solman Project is used to control and monitor all the Solution Manager implementation.Txcode: SOLAR_PROJECT_ADMIN and Click in”New”

Select the Name of the Project and the Type:

Select the Project Language

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Assign the LandscapeSystem Landscape SystemSelect the Logical Component(in SM 7 you have already the logical component Z_SOLMAN_ITSELF)

Save, Solution Manager show the ”Enhancement For Documents” screen, Click in OK

Generate the IMG ProjectSystem LandscapeIMG ProjectsSelect the Productive System role in the Drop Box and Click in Replace icon..

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Select YES

Select the SPRO Porject and click ok

Select No,Later when SM ask if you want to create a new transport request.

Now you see the Green Light,

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