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Delivering on all of IT

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Leader in IT Staffing• Celebrating 25 years in business

• Ranked among the Top 10 IT Staffing Firms and Best Places to Work

• SI Review, Business Journals, Boston Globe

• Contract, Contract-to-Hire, Permanent, Statement of Work capabilities, and Managed Service Solutions

• Operating 42 business units in 35 physical locations in the U.S., 51 across North America

• Headquartered in Massachusetts

• State-of-the-art, centralized recruiting database

• Servicing clients in diverse industries across North America

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Global Presence, Local Focus• Global partnerships

• Combined reach of Sapphire Technologies U.S. and Canada offers one of the largest IT staffing service providers in North America

• Indigenous cross border recruitment

• Worldwide linking of resources

• Comprehensive understanding of local markets

• Sapphire is a member of Randstad Holding nv• Randstad is a €17.2 billion global provider of

professional employment services and the second largest staffing organization in the world

• Randstad fulfills all aspects of commercial and professional staffing for local and global customers

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North America Locations

Alberta

Arizona

British Columbia

California

Colorado

Connecticut

Maryland

Massachusetts

Minnesota

New Jersey

New York

North Carolina

Delaware

Florida

Georgia

Illinois

Maine

Manitoba

Nova Scotia

Ohio

Ontario

Pennsylvania

Quebec

Texas

Virginia

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Differentiators• Total IT Solutions Provider

• Staff Augmentation, Perm, SOW, Enterprise Technology Expertise

• Over two decades of proven experience with premiere client base

• Long-standing relationships with the best IT talent available

• Experienced management team – Sapphire-tenured

• Accomplished brand recognition

• Global capabilities / national capabilities

• International recruiting capabilities• DB Concepts (International Recruiting Arm of

Sapphire)

• India (RADAR)

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Customized Solutions

Sub-tier Management Programs

• Develop customized staffing solutions to maximize client productivity and meet cost objectives

• Managed Services

• Managed Services entity

• Saves time, money and effort

• Streamlines and standardizes procurement, management and reporting processes

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Sapphire Government Technologies

• 15+ years experience

• Extensive screening and compliance

• Established GSA schedule

Dedicated division focused on providing quality IT consultants to government system integrators as well as local, state and federal agencies

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Sapphire Technologies, a Randstad company, is the world's leading provider of innovative IT staffing solutions. With a core of IT staff augmentation, Sapphire Technologies also provides distinct, complementary services:

Areas of Expertise

• Permanent IT Staffing

• SOW Staffing

• Enterprise Technology Expertise with our B2B Workforce Partner

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Broad Industry Experience

Aircraft/Aerospace

Automotive

Banking/Brokerage/Financial

Defense

Energy/Oil/Gas

Government/Public Sector

Healthcare

Hospitality

Insurance

Pharmaceutical/Biotech

Public Service

Retail

Software Development

Telecommunications

Utilities

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Industry Awards• Best Places to Work

Awarded by the Boston Business Journal, 2007, 2008 & 2009

• Awarded by Boston Globe, 2008

• TJX Systems Agency of the YearGiven to the agency with the highest overall service in terms of: • Most placements in a fiscal year

• Best quality ratios (interview:hire)

• Contractor retention rates

• Most submittals on openings

• Staples Excellence AwardExemplifies commitment to excellence in staffing and service

• Inovant Excellence AwardAwarded by a division of Visa, to the Fiscal Most Valuable Player

• National Staffing Employee of the YearSapphire consultant Agapito Soto chosen by the American Staffing Association in 2008

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Recruiting Process

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Recruiting Process

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Sourcing Process•Sapphire VIP candidate pool• Consultants who have worked exclusively with Sapphire for

years• Reliable, qualified professionals• Ensure top quality and customer satisfaction

•Other recruiting sources utilized after VIP pool checked

•Candidate referrals are gathered from:• Our consultants• Our clients

• Other Randstad affiliate divisions •Sapphire.com and Social Networking Tools• Deep understanding of regional and national industry trends • Experts at utilizing all of the latest sourcing technologies

• Web site and social networking sites • Job board aggregators• Blogsphere

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Screening

Sapphire evaluates and screens all potential consultants

• Technical abilities• Business knowledge• Professionalism• Communication skills• Interpersonal skills• Industry knowledge

We insure compliance with your needs• Background checks• Criminal record checks• Drug/substance abuse checks• Technical testing to ensure proficiency

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SelectionWe streamline your interviewing process

• Sapphire has an average interview to placement ratio of 3 to 1

All submissions incorporate complete briefing

materials • Candidate profiles• References• Any other required materials requested

Communication is key • The more we know about your requirements the better

equipped we are to make the best candidate match

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Retention• Sapphire maintains one of the industry’s highest retention rates

• Long-term, personalized relationships with our consultants

• Continuous employment

• Contractor Advantage program offers unique benefits, incentives, & discount offerings• Medical, Dental, Vision & Life Insurance Coverage• Health and Dependent care flexible spending accounts• 401K • Discounted Training Offerings (Kaplan and New Horizons)• Leading Star Resigning Bonus• Referral Bonus Programs• Discounted Cellular Plans• 1-800-Flowers Discount• Extended Stay Hotels Discount• Bank of America’s Bank at Work Program• Jackpot Rewards• LifeLock Identity Theft Protection

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Billing Options

Sapphire provides flexible, efficient billing and payment services

• E-commerce – We will enter invoice data to your web site to ensure input and reporting is done in a timely manner.

• Internet Email – The exchange of information is done through e-mail forms as often as you like.

• Traditional EDI – Information can be delivered to or from your company’s system through a Value Added Network. We utilize Harbinger Network to exchange files with our trading partners.

• Pre-Bill Option – This option is an estimate of services rendered. It is usually requested at year end.

• Payments received are applied directly to your account.

• Statements of services rendered are available upon request.

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Billing Options

Electronic Data Exchange Options

• Invoicing options via Internet, traditional EDI network, or e-mail

• Payments by purchasing cards and electronic funds transfers (EFT) processed through the Automated Clearinghouse (ACH)

• CTX - Funds are transmitted to the bank with remittance information

• CCD - Payment sent to the bank and remittance data is sent to us

• CCD+ - This format includes a limited amount of information

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Goals for You

• Help maintain competitive advantage

• Financial rewards

• Assist in providing maximum productivity

• Ensure success

• Provide outstanding service and response

• Identify, meet, & exceed your expectations

• Provide growth opportunities for both organizations

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About RandstadRandstad was founded in 1960 by Frits Goldschmeding. Since then Randstad has expanded to 52 countries, representing more that 90 percent of the global HR services market. Following the acquisition of Vedior in July 2008, Randstad is now the second largest HR services provider in the world. Their mission is to be a world leader in matching demand for and supply of labor and HR services. In doing so, they continue to apply their founding ethos: “to know, to serve, to trust.” They believe in the value of work as a unifying force that shapes society for the better.

The Randstad Group has major positions in Argentina, Belgium, Bulgaria, Canada, Chili, Cyprus, France, Germany, Greece, India, Luxembourg, Mexico, the Netherlands, Spain, Switzerland, Poland, Portugal, United Kingdom and the southeastern United States. They have more than 34,000 employees working from 5,200 branches in 52 countries worldwide. Randstad generated revenue of € 17.2 billion in 2008. Randstad Holding nv is headquartered in Diemen, the Netherlands, and is listed on the NYSE Euronext Amsterdam exchange, where options for stocks in Randstad are also traded.