Sarah Foster (C) 249.878.2227~ sarah.foster@live.ca

Objective

Looking to further and build my retail management experience.

Education

2010-June 2011 St. Lawrence College Kingston, ON

Esthetician

2008-2010 Canadore College North Bay, ON

Business

Work Experience

Co-Manager Capability Bath & Body Works Sudbury, ON

September 2014-February 2016

• Open/Close Store• Manage Money ($3200-$15000)• Hire/Train Staff• Oversee that staff completes training • Plan and execute florets and maintain

visual standards• Organize backroom product for deliv-

ery/ easy execution to floor• Put through damages and testers, or-

ganize box-up product for inventory season

• Inventory• Balance cash flow• Create coin orders and organize/bal-

ance bank deposit books

• Take part of conference calls with other SMs and DMs

• Create and maintain staff schedules/hours/payroll

• Work towards individual sales/store sales

• Coach staff on the spot and privately on their sales/conversion/email cap-tures

• Help resolve staff issues - open door policy

• Maintain a positive environment for the staff

• Help resolve any customer issues

• Review reports for store and district to see where we can focus on where to improve

• Review reports for management and sales leads and sales associates on where they can improve in sales and product knowledge

Assistant Manager The Body Shop Sudbury, ON

January 2014-July 2014

• Open/Close Store• Manage Money ($500-$3000)• Stock Store• Oversee that staff completes training• Visual merchandising (with an eye on de-

tails)• Balance cash flow• Do daily banking deposits• Take part of conference calls about promo-

tions and product knowledge and company goals

• Create staff schedules• Create schedules for cleaning/chores• Plan in-store promotions/events• Help resolve any staff issues • Work towards individual and store budgets

and goals for day/week/month/quarter• Interact with customers and give advice on

makeup/skin care

• Evaluate staff• Coach staff• Keep and eye on product sales and depart-

ment sales• Help drive sales to make sure all staff suc-

ceeds in sales• Delegate activities within store • Audit the store to make sure it is up to com-

pany standards• Collect/record information on traffic/con-

version in store• Collect and record and keep safe customer

information• Sell store membership cards

• Interview/hire and reference check of new staff

Esthetician Student Dynamic Designs Kingston, ON

Sept 2010-June 2011 (In school training salon)

• Waxing• Facials (basic to deluxe)• Manicures (basic to deluxe)• Pedicures (basic to deluxe)• IPL

• Microdermabrasion• Makeup applications (wedding, day, night,

fashion)

• Body Treatments & Massages