schc overview 2013

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SCHC WELCOMES Y OU

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Take a look at a comprehensive overview of our suite of programs and services as well as how you can get involved.

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Page 1: SCHC Overview 2013

SCHC WELCOMES

YOU

Page 2: SCHC Overview 2013

AGENDA

1 Who is SCHC?

2 Why we are needed.

3 What we offer in our Programs & Services.

4 How we are funded.

Page 3: SCHC Overview 2013

Who is SCHC? • Scarborough - conveys our reach, unifies our many programs

across multiple sites and recognizes all of the incredible work we

are doing in diverse Scarborough communities

• Centre - in the middle of our name; moves us from simply being

an organization that provides services out of a building and

reflects our roles as client-centred, integrated and engaged in our

communities

• Healthy - conveys the dynamic nature of health and also

acknowledges that all of our programs contribute to the health of

individuals and groups

• Communities - affirms the multiple groups we serve within

Scarborough (we work with diverse groups across

neighborhoods, generations and cultures); this contributes to

creating one unified and healthy community.

Page 4: SCHC Overview 2013

The meaning of

our LOGO

• The fluid line represents the flexible and

proactive nature of our organization.

• The nucleus or dot in the middle symbolizes

our commitment to always center our work on

the individuals and communities we serve.

Page 5: SCHC Overview 2013

OUR PROFILE

• Holistic range of health and wellness services from early years to end of life care for individuals and families across Scarborough communities

• Integrated programming focused on clinical services, seniors’ health and improving overall community health by addressing the 12 Determinants of Health

• Culturally competent programs offered in Mandarin, Cantonese, Tamil, Urdu, Amharic, Arabic and Hindi

• Redefining traditional definitions of health since 1977.

Page 6: SCHC Overview 2013

ABOUT US

After acquiring not-for-profit status, SCHC built on the initial services of our Meals-on-Wheels, home support, transportation, and family support programs.

After a successful rebranding campaign, we employ over 130 staff, engage over 15,000 volunteers, and operate 38 distinct and integrated services across 10 sites that

works together to improve the health of our community.

We provide medical assistance through our clinics, are involved in a growing youth program, and have a multitude of social support programs including a food bank.

In order to remain a proactive, client-centred organization, we’ve continued to work closely with our community members, foster partnerships with initiatives that

address pressing needs while setting new standards of excellence.

Page 7: SCHC Overview 2013

OUR ORGANIZATION

Page 8: SCHC Overview 2013

Seniors’ Health Integration & Engagement Director

Clinical Integration & Engagement Director

Community Health Integration & Engagement Director

Chief Financial Officer

CEO

Quality Engagement Manager

Communications & Resource Development Manager

Community Mission/Vision/Values

Strategic Priorities

Page 9: SCHC Overview 2013

WHY

WE ARE

NEEDED

Page 10: SCHC Overview 2013

12 Determinants of Health

• Income and Social Status

• Employment & Working Conditions

• Education

• Social Environments

• Physical Environments

• Healthy Child Environments

• Personal Health Practices & Coping Skills

• Health Services

• Social Support Networks

• Biology and Genetic Endowment

• Gender

• Culture

Page 11: SCHC Overview 2013

SCHC’S 25,000

Page 12: SCHC Overview 2013

SCHC’S DEMOGRAPHIC PRIORITIES

• Increase in senior population

• Higher concentration of poverty,

– six of the priority neighbourhoods identified by United Way’s Strong Neighbourhood Taskforce are in Scarborough

– over 100% growth in our food bank usage

• Increased South Asian & Chinese immigrant population

• Increase in diabetes prevalence

– predicted 72% increase in the number of people diagnosed with diabetes in Canada (Diabetes Prevalence and Cost in Canada: 2000–2016)

Page 13: SCHC Overview 2013

Toronto’s Inner Suburbs Report (www.NeighbourhoodChange.ca: June 2011)

Page 14: SCHC Overview 2013

SCHC Ethnic Origin

Projected for 2015

30%

10%

17%

10%

8%

8%

8% 9% English/Irish/Scottish

Canadian

East Indian

Chinese

Filipino

Jamaican

Sri Lankan

Other

Page 15: SCHC Overview 2013

OUR

PROGRAMS &

SERVICES

Page 16: SCHC Overview 2013

CLIENT-CENTRED APPROACH • Respect for client’s values, preferences and expressed needs

• Coordination and integration of care

• Information, communication and education, this includes cultural shifts needed for healthy relationships

• Physical comfort, this dimension addresses individual, institutional and system design (i.e. pain management, hospital design, and type and accessibility of services)

• Emotional support, empathy and emotional well-being are as important as evidence-based medicine in a holistic approach

• Involvement of family and friends, care giving includes more than clients and health professionals so that the larger community of caregivers are considered

• Transition and continuity, delivery systems provide for caring hand-offs between different providers and phases of care

Page 17: SCHC Overview 2013

CLIENTS SERVED BY PROGRAM AREA

30%

25%

15%

8%

2%

Community HealthCentre

Social Services

Health Promotion

Senior Services

Family Resource

Page 18: SCHC Overview 2013

COMMUNITY HEALTH CLINIC

Page 19: SCHC Overview 2013

SENIORS &

CAREGIVER WELLNESS

Page 20: SCHC Overview 2013

COMMUNITY SUPPORT

Page 21: SCHC Overview 2013

FUNDING SOURCES

Page 22: SCHC Overview 2013

STRONG GROWTH

2004: $3 Million – 22 Staff

2011: $10.3 Million – 120 Staff

$-

$2,000,000

$4,000,000

$6,000,000

$8,000,000

$10,000,000

$12,000,000

$14,000,0001

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Revenue

Revenue

Page 23: SCHC Overview 2013

Revenue Distribution

24%

46%

14%

4%

3% 4% 5%

CSS CHCDiabetes Youth & Children ServicesSocial Support ANCHub

Page 24: SCHC Overview 2013

Resource Development 2013

Page 26: SCHC Overview 2013

For more information …

Get involved on LinkedIn

Scarborough Centre for Healthy Communities

Page 27: SCHC Overview 2013

For more Information …

Like us on Facebook

Scarborough Centre for Healthy Communities

Page 28: SCHC Overview 2013

For more information …

Follow us on Twitter

@SCHCOnt

Page 29: SCHC Overview 2013

For more information …

View us on YouTube

Search SCHCONT and SCHCONTARIO

Page 30: SCHC Overview 2013

THANK YOU !

Gail Strachan Manager, Communications and Resource Development [email protected] 416-847-4170