schooldude it professional benchmark survey results
TRANSCRIPT
PRESENTED BY:
3/25/2013
THE UNIQUE CHALLENGES FACING THE IT PROFESSIONAL IN K-12 EDUCATION SURVEY RESULTS HIGHLIGHTS
Maddie Mansson, Market Manager, SchoolDude
THE CHALLENGE
PART 1
Huge budget pressure affects everyone
Not enough staff to manage and maintain the rapidly growing number of assets
No time to train teachers and staff on how to use new technologies
Unable to provide adequate equipment to students
72% Do not have enough
time to implement new technology
Mandates and new technology initiatives raises the bar
Common Core
Tech Readiness
BYOD, 1:1 computing
70% Do not have time
to integrate technology
into the classroom
THE RESEARCH
PART 2
Survey Details and Demographics
Focused on Four Key Areas
Staffing
IT Assets
Software and Systems
IT Issues
371 respondents Targeted to top-district-level IT leaders
Represented 39 states
97% were Public K-12
Access the full survey report here: www.schooldude.com/itreport
Survey Demographics – District Size
7%
10%
26%
17% 16%
14%
10%
<500 500 - 999 1,000 - 2,999
3,000 - 4,999
5,000 - 9,999
10,000 - 24,999
>25,000
Access the full survey report here: www.schooldude.com/itreport
IT Staffing
Student to IT Staff Ratio Staffing
Mean Number of Students per Total IT staff in K-12
Put it in Perspective: In the corporate world, that ratio is between 100-200:1
Think about it! How many more computers per student has your district added in the past year?
437
185 215
488
383
488 532
941
0
100
200
300
400
500
600
700
800
900
1,000
National < 500 500 - 999 1,000 - 2,999
3,000 - 4,999
5,000 - 9,999
10,000 - 24,999
> 25,000
Access the full survey report here: www.schooldude.com/itreport
Respondents who don’t have enough IT staff to:
66%
57%
51%
38%
44%
57%
72%
70%
Effectively support the needs of the district/school
Meet your department’s yearly objectives
Maintain network systems adequately
Install IT applications
Maintain IT applications
Plan for new technology
Implement new technology
Integrate technology into the classroom
Staffing
Access the full survey report here: www.schooldude.com/itreport
The same or less staff to handle more stuff
Staffing
15%
15%
70%
Decreased
Increased
Stayed the same
Access the full survey report here: www.schooldude.com/itreport
Where is staff is needed? Staffing
79%
62%
21%
69%
26%
46%
56%
57%
53%
21%
38%
79%
31%
74%
54%
44%
43%
47%
Technology Leaders
IT Manager/Coordinators
Instructional Technology
Media Specialists
Technicians
Technology Assistants
LAN Engineers
Student Records Specialist
Web Specialist/Web Application Developer
Do Not Need Additional Staff Need Additional Staff
Access the full survey report here: www.schooldude.com/itreport
Is Outsourcing the Answer? Staffing
79% 76%
44% 50%
2012 2010 2009 2008
21%
59%
16%
3% 0% 1%
None 1-10% 11-25% 26-50% 51-57% 76-100%
IT Staff Outsourced to an Outside Vendor
Respondents who Outsource Some IT Staff (2008-2012)
Reactive vs. Proactive Staffing
Think about it! How do you have time to plan, test, and implement new information technology & assets if most of your day is spent “putting out fires”?
36% 37% 37% 44%
64% 63% 63% 55%
0%
20%
40%
60%
80%
100%
120%
2012 2010 2009 2008
Reactive
Proactive
Percentage of respondents who work in a reactive mode versus a proactive mode
64 percent of respondents spend more than half their day in a reactive mode.
Access the full survey report here: www.schooldude.com/itreport
IT Staffing Summary Staffing
IT Staff in public K-12 is understaffed—more assets than ever to manage
IT staff in public K-12 do not have time to integrate and implement new technologies
Working in a reactive mode due to lack of staff
Growing number of districts are outsourcing to meet needs of department
Overall, data is similar to years in past
Access the full survey report here: www.schooldude.com/itreport
IT Assets
Number of Assets Keeps Growing
IT Assets
70%
6%
25%
Increased
Decreased
Stayed the Same
74%
4%
8%
15% Stayed the same
Increased proportionally
Increased, but not by as much
Decreased
Compared to last year, the number of computers in my school system has:
Put it in Perspective: For school systems where the number of computers increased, IT Staff levels have:
Access the full survey report here: www.schooldude.com/itreport
…and growing IT
Assets
Compared to Last Year, the Number of Non-Computer IT Assets Has: 1%
28%
51%
20%
Decreased
Significantly increased
Somewhat increased
Stayed the same
Access the full survey report here: www.schooldude.com/itreport
Existing Assets are Aging IT
Assets
Percentage of All Computers that are Five or More Years Old
About 50 percent said half or more of their computers are 5+ yrs old.
3%
14%
23%
29%
20%
10%
None 1-10% 11-25% 26-50% 51-75% 76-100%
Access the full survey report here: www.schooldude.com/itreport
…but, are they aging gracefully?
46%
36%
10%
4% 4%
Significantly more
Somewhat more
About the same
Somewhat less
Significantly less
The Amount of Time it Takes to Support a Five-Year Old Computer is (Compared to a New Computer):
Access the full survey report here: www.schooldude.com/itreport
IT Assets
Replacement Strategy and Frequency
Does Your Organization have a Formal Refresh Strategy for Replacing Old Computers?
56.0%
44.0%
Yes
No
17%
18%
35%
31%
Every three years
Every four years
Every five years
Other
How Often Do You Replace Computers?
Access the full survey report here: www.schooldude.com/itreport
IT Assets
IT Asset Audits
How Often Do You Conduct an Inventory of IT Assets and to Whom Do You Report the Results?
6%
42%
24%
12%
8%
10%
68%
47%
63%
14%
3%
2%
For internal use
For the School Board
For the State DOE
Never
Every Other Year
Every School Year
Twice per Year
Think about it! How can you get an accurate picture of your assets if you don’t know what you have?
Access the full survey report here: www.schooldude.com/itreport
IT Assets
Software and Systems Software and
Systems
Software and system you support and the time spent on each
Software and
Systems
1%
38%
23%
18%
18%
42%
8%
26%
6%
10%
45%
59%
69%
64%
73%
53%
40%
60%
53%
67%
34%
1%
7%
14%
6%
3%
31%
8%
30%
17%
14%
1%
1%
2%
2%
2%
18%
5%
12%
6%
Classroom Technology
Video Conferencing
Integrated Security and Protection Systems
Telecommunication Systems
Cafeteria Management Systems
Transportation Systems
Student Management Systems
Human Resource Systems
Printers
Training and Professional Development
Don't Have/Don't Support
Less than 25%
25%-49%
50% and more
How Familiar are you with the Software-as-a-Service (SaaS) model? 2008–2012
Software and
Systems
10% 12% 15% 13%
36% 45% 37%
51%
54% 43% 48%
36%
2012 2010 2009 2008
Very familiar
Somewhat familiar
Not at all familiar
Familiarity increased
almost 20 % since 2008.
Access the full survey report here: www.schooldude.com/itreport
Familiarity of SaaS and adaption rates grow at about the same rate
Software and
Systems
57%
19%
3%
20% Currently use for one or more applications
Don’t plan to use any
Plan to adopt in within 12 or more months
Under consideration, but no decision yet
Do You Currently Use Any SaaS Applications?
Access the full survey report here: www.schooldude.com/itreport
Current IT Issues IT Issues
Access the full survey report here: www.schooldude.com/itreport
Top IT Issues IT Issues
Access the full survey report here: www.schooldude.com/itreport
Respondents who indicated their IT budget is less than needed to:
IT Issues
41%
34%
52%
36%
38%
24%
23%
27%
23%
Allow you to meet the overall expectations of the School Board/District leaders?
Allocate enough financial resources to support the computer assets that have
already been purchased?
Allocate enough financial resources to invest in new computer assets that are needed to meet state requirements?
IT budget is severely less than needed
IT budget is slightly less than needed
IT budget is sufficient
IT budget is more than needed
Access the full survey report here: www.schooldude.com/itreport
How are you overcoming budget and funding issues?
IT Issues
14%
43%
44%
14%
53%
46%
25%
28%
20%
Reduction in staff
Reduction in technology purchases
Grants
Stimulus money
e-Rate funds
Network or server consolidation
Vendor contract negotiations
Reduced energy use
Other (please specify)
Access the full survey report here: www.schooldude.com/itreport
Research Summary
Time’s aren’t great… but there are some hopeful trends emerging
Flat trends = predictable = workable
Must continue to do more with less
Keep your head up
Access the full survey report here: www.schooldude.com/itreport
(SOME) SOLUTIONS
PART 3
Small changes can make a big impact
Change what you are responsible for
Use data to justify and measure
Must continue to do more with less
Utilize tools
Use data to drive decisions
Close perception gap
Keep your head up
Access the full survey report here: www.schooldude.com/itreport
Access the full survey report here:
www.schooldude.com/itreport
Access the full survey report here: www.schooldude.com/itreport
Contact
Maddie Mansson, Market Manager [email protected]
1-877-868-3833
Access the full survey report here: www.schooldude.com/itreport