scott a frantz resume

Scott A Frantz595 Schneider RoadSherman, TX. 75090(903) 819-7276

SAP experience summary: Eighteen years functional experience consulting on SAP Quality Management module. SAP versions 3.0d through 6.0 concentrating in Aerospace & Defense, Pharma, Auto, Medical devices and high tech manufacturing (Discrete, Make to Order and Engineer to Order) solutions. Also experience in integration with Material Management, Warehouse Management, Production Planning/ Execution and Sales & Distribution.

Professional experience: Over thirty years experience in manufacturing and quality assurance. Eighteen years in high-tech industries - electronic equipmentmanufacturing, telecommunication manufacturing. Over thirteen years with IBM global business services as an SAP Quality functional consultant. Eight years with Fujitsu Network Communications Network in multiple roles including SAP PDM Manager.

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SAP Experience(the modules listed refer to the project scope, my experience relates to the QM aspect of the projects):

Benjamin Moore Paints/Montvale/NJ ECC6.0 FI,CO,PP,MM,QMKeurig/Burlington/VT ECC6.0 MM,APO/ME/Mii/WM/QM/SDHarley-Davidson/Milwaukee/WI ECC6.0 MM,APO/ME/Mii/WM/QM/SDL3 Crestview Aerospace/Crestview/FL SAP 4.6c MM,PP,SD,PM,WM,QMAbbott Labs,Chicago/IL ECC6.0 MM,PP,PM,QM,WMKennametal,Latrobe/PA ECC6.0 QMJohnson Controls,Milwaukee/WI ECC6.0 QM,PDM,PPMMerck EMD Serono,Toronto/Canada ECC6.0 FI,CO,PP,MM,QM,SDGen-Probe, San Diego/CA ECC6.0 QM/CRMSt Jude Medical, Brussels, Belgium ECC6.0 FI,CO,PP,MM,QM,CRMIneos, Clear Lake/TX SAP 4.6c FI,CO,PP,MM,PM,QMChamberlain, Tucson/AZ ECC6.0 FI,CO,SD,MM,PP,PM,QM,WMCPKelco, San Diego/CA SAP 5.0 WM,QMSpirit Aerosystems, Wichita/KS SAP 5.0 FI,CO,SD,MM,PP,PM,QM,WMLockheed Martin, Cherry Hill/NJ ECC6.0 FI,CO,MM,QMNoramco Pharmaceuticals, Athens/GA SAP v4.6c FI,CO,SD,MM,PP,PM,QM,WMKimball Electronics, Poznan/Poland SAP v4.6c FI,CO,SD,MM,PP,PM,QM,WMDassault Falcon Jets, Teterboro/NJ SAP v4.6c FI,CO,SD,MM,PP,PM,QM,WMGCSS – Army, Chester/VA SAP v4.71 FI,CO,SD,MM,PP,PM,QM,WMBBraun Medical, Bethlehem/PA SAP v4.6c FI,CO,SD,MM,PP,PM,QM,WMBaldor Electric, Ft Smith/AR SAP v4.6c QM,HRKimball Electronics, Jasper/IN SAP v4.6c FI,CO,SD,MM,PLM,QM,HRE2Open, Singapore SAP v4.5c FI,CO,SD,MMLockheed Martin, Kennesaw/GA SAP v4.5b FI,CO,SD,MM,PP,PM,QM,WM,PS,HRAlliedSignal Turbo, Torrance/CA SAP v3.1h FI,CO,SD,MM,PP,QM,WM,HRFujitsu Net Comm Sys., Richardson/TX SAP v3.0d FI,CO,SD,MM,PP,QM,PS,HR


Summary Highlights:

SAP Expertise: Experienced in SAP R/3 from v3.0 to ECC6.0Experienced in the ASAP methodology and Solution ManagerExperienced SAP R/3 Engagement Team LeadExperienced SAP R/3 QM Consultant (PM/MM & PP touch points)

Industry Expertise: ElectronicsAerospace and DefenseDistribution/LogisticsCommunicationsAutomotiveHeavy Industrial ManufacturingPharmaceuticals/Medical DevicesChemicalsConsumer Packaged Goods

Other Expertise: Testing and System Conversions and Cutovers, Team Integration

Positions Held: Consultant, Team LeadIntegration Team LeadTest Team leadAssistant Project Manager

Education: Operations Management – Texas A&M, CommerceCertified ASAP Methodology SAP – January 1999

Relevant Experience

Client: Benjamin Moore Paints (02/2016 – 06/2016)

Industry: CPG/Paints

Project Scope: SAP ECC 6.0 Scope –Blueprint


Specific Role : Scoped functionality for Quality with a team of Junior Consultants. Conducted workshops dealing with Quality Master Data, Quality for Quality in Production, Quality in Sales , Batch Management and Quality Hold management Generated all Blueprint phase deliverables including Business Process Master List (BPML), Business Process Documents(BPD), Business Process Requirements List(BPRL), Business Process Flows (BPF) Played an integral role in the workshops surrounding QM/MM/SD and QM/PP touchpoints. Led a team of two Junior consultants, a Business process lead and an IT team lead for Quality.

Client: Keurig/Green Mountain Coffee Roasters (01/2015 – 09/2015)

Industry: CPG/Beverage

Project Scope: SAP ECC 6.0 Scope –Blueprint/Realization/Final Prep/Go live /Hypercare

Specific Role : Scoped functionality for Quality and extension of Global template. Conducted workshops dealing with Quality Master Data, Quality for Quality in Production,MES Integration, Batch Management and Quality Hold management.Generated all phase deliverables including Business Process Master List (BPML), Business Output Document(BOD), Business Process Requirements List(BPRL), Business Process Flows (BPF), Business Process Procedures (BPP’s) and Process Design Documents (PDD). Played an integral role in the workshops surrounding QM/MM and QM/PP touchpoints, MES and the cupping process.

Client: Harley-Davidson Motor Company (01/2014 – 06/2014)

Industry: Automotive

Project Scope: SAP ECC 6.0 Scope -Blueprint

Specific Role : Scoped functionality for Quality and extension of Global template. Conducted workshops dealing with Quality Master Data, Quality for Quality in Production, Audit Management, Quality Hold management and Quality Notification. Generated all phase deliverables including Business Process Master List (BPML), Business Output Document(BOD), Business Process Requirements List(BPRL), Business Process Flows (BPF), Business Process Procedures (BPP’s) and Process Design Documents (PDD). Played an integral role in the workshops surrounding QM/MM and QM/PP touchpoints, Audit management and the Quality Hold process tied to the use of QIM functionality facing both their Distribution Networks and their Customers. Issue management consisted of CAPA and the use of SAP 8D templates and workflow inbound portal for the customer allowed for the creation of a Quality Notification.

Client: L3 Crestview Aerospace (04/2012 – 07/2013)

Industry: A&D

Project Scope: SAP 4.6c Scope –Full cycle


Specific Role : Scoped functionality for Quality. Conducted workshops dealing with Quality Master Data, Quality for Incoming materials(including cert monitoring), Quality in Production, Quality in Sales(including cert generation) and Quality Notification. Generated all phase deliverables including Business Process Master List (BPML), Business Output Document(BOD), Business Process Requirements List(BPRL), Business Process Flows (BPF), Business Process Procedures (BPP’s) and Business Process Design Documents (BPDD). Played an integral role in the workshops surrounding QM/MM and QM/PP touchpoints, First Article Inspection and Tool Management. The Quality Hold/Release process tied to the use of QIM functionality facing their Customers (Bell Helicopter and Boeing and DCMA (Defense Contract Management Agency) Issue management consisted of CAPA , First Article Inspection reporting and the use of SAP and workflow inbound portal for the customer allowed for the creation of a Quality Notification.

Client: Abbott Labs (07/2011 – 11/2011)

Industry: Life Sciences

Project Scope: SAP ECC 6.0 Scope -Blueprint.

Specific Role : Workshop assistance, brought in to provide knowledge transfer to IT resource who knew nothing about SAP. Developed training materials and worked one on one with the individual. Drafted PDDs. Worked one off questions. Established rapport with various dissenting elements of the team and helped form a sense of ownership and focus on deliverables – not personalities.

Relevant Experience

Client: Kennametal (02/2011 – 06/2011)

Industry: Industrial Fab & Assembly

Project Scope: SAP ECC 6.0 Scope ,– Realization.

Specific Role : Brought in to support the Wave 2 Quality Realization effort for Kennametal. The role consisted of mitigating all difficulties encountered as a result of the Blueprint effort and to smooth the data collection effort for approximately 45 plants that comprised the QM template global roll-out.

Client: Johnson Controls (Hybrid Battery production)(03/2010 – 02/2011)

Industry: Automotive.


Project Scope: SAP ECC 6.0 Scope ,– Blueprint, Realization, Final Prep, Go-live and post Go-live support.

Specific Role : Served as the QM team lead through all phases of the global roll-out of the Wave 1 template in two sites in the United States. Worked with global teams based in Germany to accomplish the local roll-out – completed detail work concerning BPP’s, URS, FRS and all other deliverables surrounding all phases successfully. Lead both the IBM and Client team to accomplish the work. Provided the training globally. The use of QIM functionality was tied to the entire prototype effort with their PLM effort and was facing both their Customers. Issue management consisted of CAPA and the use of SAP 8D templates and workflow inbound portal for the customer allowed for the creation of a Quality Notification.

Client: Merck EMD Serono (06/2009 – 02/2010)

Industry: Medical Devices & Pharmaceuticals.

Project Scope: SAP ECC 6.0 Scope ,– Blueprint completion, Realization, Final Prep, Go-live and post Go-live support.

Specific Role : Responsible for guiding the QM & PP team through all phases of the global roll-out of the Merck Tempo template in two sites in Canada. Worked with global teams based in Germany to accomplish the local roll-out – completed detail work concerning BPP’s, URS, FRS and all other deliverables surrounding all phases successfully.

Client: Gen-Probe (10/2008 – 12/2008, 03/2009 – 05/2009)

Industry: Medical Devices & Bio-Diagnostics- Blood test devices & analytics.

Project Scope: SAP ECC 6.0 Scope ,– Scope & package assessment, recommendation and Prep for Blueprint

Specific Role : Responsible for reviewing the intended scope, assisting in recommending the correct software application based on the scope and requirements gathered , putting together the Quality resource estimate for the scope, creating a detailed project plan based on the scope and assisting in creating the SOW. Served as the QM team lead for the Blueprint phase covering Quality Inspection and CAPA.

Client: St Jude Medical (05/2008 – 09/2008)

Industry: Medical Devices- Angio ,AF devices & Cardio devices.

Project Scope: SAP ECC 6.0 Blueprint,– Including Workshops, RICEF & CRP

Specific Role : Responsible for Blueprinting all QM processes in order to roll-out a new instance of SAP to the St Jude divisions in EMEAC(Europe, Middle East, Africa & Canada). Assessed the fit to the existing global template and performed fit-gap analysis. Concluded Blueprint with a conference room pilot demonstrating how their requirements would be fulfilled by SAP.Role was based in Brussels, Belgium.


Client: Ineos (10/2007 – 05/2008)

Industry: Chemicals – Oelifins & Polymers.

Project Scope: SAP 4.6C Blueprint, Realization, Final Prep & Go-live – Including Workshops, RICEF

Specific Role : Responsible for Blueprinting all QM processes in order to separate a new instance of SAP from the BP parent instance. With the advent of the Realization phase I assumed the role of Integration Manager – successfully guiding the team through test prep, test execution, cut-over prep, cut-over execution and post go-live stabilization.

Client: Chamberlain (6/2007 – 10/2007)

Industry: Industrial Fab & Assembly.

Project Scope: SAP ECC 6.0 Express Solution for Fab & Assembly Full Blueprint – Including Workshops, BRS, Detailed Gap Analysis, RICEF, PDD’s & BPML

Specific Role : Responsible for Blueprinting all QM processes in anticipation of a full-scale roll-out for Chamberlain. Successfully completed all deliverables for Blueprint.

Client: CPKelco (1/2007 – 4/2007)

Industry: Consumer Product Goods, Processed Food Products.

Project Scope: SAP 6.4 Final testing, Cut-over, Go-live and Post Go-live support with Quality Management module in SAP assisting in the roll-out of a Global template. Included SAP QM functionality in Receiving Inspection, Inspection in Production, Long-term Inspections and Customer Returns.

Specific Role : Responsible for assisting in all issues that had arisen during Integration testing in order to prepare the client for cut-over prior to go-live. This was a migration from a LIMS system so it was primarily focused on Master Data issues but also involved some process issues which needed to be thought through and resolved in order to avoid customization which could not have been performed in time to implement a successful go-live. Post go-live was dedicated to resolving day-to-day minor issues (lot cancellations, missing lots etc..) as well as working with the Brazilian team preparing for their go-live in June of that year. I was brought in at the last moment as a result of the client losing their dedicated QM resources(both consulting and client side) The result was an effective go-live and rapid problem resolution. The client was able to back-fill their position and go forward after I completed the knowledge transfer.

Client: Spirit Aerosystems (11/2006 – 1/2007)


Industry: Aerospace

Project Scope: SAP 6.4 Realization support for PP2C team

Specific Role : Responsible for working on all issues surrounding the QM touch point with PP, primarily the Notification solution. Worked with several IBM and SAP consultants in assisting with problem resolution with the what was known as the PP2C team.

Client: Lockheed Martin (02/2006 – 10/2006)

Industry: Aerospace & Defense

Project Scope: SAP ECC 6.0 CRM Conference Room Pilot

Specific Role : Served as the QM Module team lead working with 12 members of the Lockheed team. In this role, I guided the team through QM training, Blueprint, Realization and Demo of the concepts of concern for Quality Management (Primarily support of field Inspections, Receiving Inspection and MRB), The net result of the CRP was a green light and funding of a project to implement the functionality. The balance of my activity with this client was working with the team at large to establish proposed project timelines, resource requirements and all of the details necessary to establish the framework of the project.

Client: Noramco Pharmaceuticals (04/2005 – 02/2006)

Industry: Pharmaceuticals

Project Scope: SAP 4.6c

Specific Role : Served as the QM Module team lead working with 8 members of the Noramco team. This team represented the Micro lab as well as the Receiving and Production Inspection groups.In this role, I was involved with the team through throughout Blueprint, Realization, Final Prep, Cut-over , Go-live and Post Go-live support for Quality Management (They implemented Receiving Inspection, Inspection in Production, Finished Goods Inspection, Customer Returns Inspection and Stock Transfer Inspection(MRB and Stock re-inspect), They also had a requirement for active ingredient and batch management so I led the team in mitigating issues surrounding the documenting of that process and melding the master data and functionality into supporting said process. The client also relied heavily on Certificates of Analysis so I was involved in producing the necessary modification of the layout sets and certificate profiles to successfully implement this functionality. The overall result was a successful go-live and subsequent Post go-live support.

Client: Kimball Electronics (08/2004 – 04/2005)


Industry: Automotive, Electronics

Project Scope: SAP 4.6c Quality functionality – Receiving Inspection, Inspection in Production, Quality Notification, Finished Goods Inspection, Returns Inspection and COA.

Specific Role : Served as the QM Module team lead working with a core team of client SAP Quality Management members from multiple locations in the United States and around the world in support of Realization, Final prep and Go-live for Kimball’s Poznan, Poland operation.

This role primarily was dedicated to resolving on-going delta issues between the Global template and the Polish operations processes and making sure the Global template for QM was adhered to as closely as possible. During final-prep and cut-over the tasks were surrounding data cleansing, validation and working in Poland to resolve any issues. Go-live was dedicated to providing on the floor issue resolution.

Client: Dassault Falcon Jets (06/2004 – 08/2004)

Industry: Aerospace

Project Scope: SAP 4.6c Quality functionality – Receiving Inspection, Test Equipment Inspection, Quality Notification

Specific Role : Served as the QM Module team lead working with a core team member during the Blueprint process. As such, I led the team member along with several French team members in numerous workshops to determine the actual requirements and to closely document the gaps and existing functionality to be used during the Realization phase.

The team successfully documented all known requirements, noted the gaps and proposed potential solutions to be examined during Realization.

Client: Global Combat Supply Systems – Army (04/2004 – 06/2004)

Industry: Defense

Project Scope: SAP 4.71 Quality functionality – Receiving Inspection, Test Equipment Inspection, Quality Notification

Specific Role : Served as the QM Module team lead working with several Army(Active and retired) core team leads during the Blueprint process. Essentially, I was brought in during the Blueprint phase to determine what, if any, QM functionality was needed. During the course of the work I determined that the bulk of the requirement was actually in the realm of PM functionality - thus saving the client additional funds and effort in the QM area.

Client: BBraun (02/2003 – 04/2004)


Industry: Medical Devices – surgery kits, IV devices

Project Scope: SAP 4.6c Quality functionality – Receiving Inspection, Inspection in Production, Customer returns Inspection, Stock Transfer Inspection)

Specific Role : Served as the QM Module team lead working with 3 client team leads from respective areas of the company the Blueprint, Realization, Final prep and Go-live phases. I guided the team in aligning their processes with the Global template for Quality Management from their headquarters in Melsungen, Germany. Once this was achieved the team traveled to Germany for a workshop and during Blueprint also conducted a workshop for the other North American facilities in Puerto Rico, Texas and California. I led the team through resolving all the deltas surrounding the variety of process differences and established effective cross-site coordination to finalize the functionality to be implemented. Completed all necessary configuration within Realization and supported all cycles of testing. Carried out a successful Go-live and Post Go-live support.

Client: Baldor Electric (09/2002 – 02/2003)

Industry: Heavy Industrial

Project Scope: SAP 4.6c Full Quality functionality – Receiving Inspection, Inspection in Production, Customer returns Inspection, Stock Transfer Inspection, Test Equipment Inspection, Quality Notification)

Specific Role : Served as the QM Module team lead working with a Quality Engineer for Baldor in conjunction with department managers of the company during the Blueprint, Realization, Final prep and Go-live phases. I worked directly with the Engineer to implement QM in an existing SAP client. I used basic ASAP methodology to establish all the specific requirements(created all workshop materials, conducted workshops and provided all follow – up. Configured the system, provided regression testing and supported subsequent go-live support.

Client: Kimball Electronics (08/2000 – 09/2002)

Industry: Automotive, Electronics

Project Scope: SAP 4.6c Full Quality functionality – Receiving Inspection, Inspection in Production, Customer returns Inspection, Stock Transfer Inspection, Test Equipment Inspection, Quality Notification)


Specific Role : I served as the QM Module team lead working with a number of QM leads throughout two full phase go-lives for Kimball in Jasper, Indiana and Auburn, Indiana. This was the result of Kimball having lost their expertise shortly after their first go-live. Consequently, I led two separate teams through Blueprint, Realization, Final Prep and Go-live as well as post go-live support. This included Configuration, Heavy customization involving writing multiple functional specifications and working closely with Quality Engineering and ABAPers to get the necessary functionality completed on-time. Conducted multiple workshops during Blueprint.

Client: E2Open (03/2000 – 08/2000)

Industry: Commodity Trading

Project Scope: SAP 4.5c Supply Chain Logistics (SD/MM)

Specific Role : I was the logistics team lead responsible for Blue Print and Realization activities for two other team leads: one for MM and one for SD. Coordinated all deliverables from Blue Print (functionality. BPML and subsequent script modification).

Client: Lockheed Martin (06/1999 – 03/2000)

Industry: Aerospace

Project Scope: SAP 4.5b Quality in Production, Test Equipment Management

Specific Role : Served as the Quality team lead responsible for Blue Print and Realization activities for three Client team leads representing Quality in production for the Lockheed Marietta, Ft Worth and Palmdale facilities. Worked with the team to prepare a coordinated workshop and all follow-up activities. Established effective roles and responsibilities and determine the necessary functionality, Provided fit-gap analysis and proposed solutions. Provided all necessary configuration and testing and achieved sign-off on all proposed functionality.

Client: Allied Signal (02/1998 – 01/1999)


Industry: Automotive

Project Scope: SAP 3.1h Quality in Receiving, Production, Quality Notification

Specific Role : Served as the Quality team lead responsible for Blue Print, Realization and Final Prep activities for the Quality management team. This included working with several groups through multiple workshops, preparing the configuration, and guiding the team through each set of deliverables for all phases.