screens: warranty assurance · manufacturing defect occur, the manufacturer agrees to furnish new...

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ISSUED TO ORIGINAL PURCHASER/PROPERTY OWNER PROPERTY ADDRESS CITY STATE ZIP PHONE DATE OF WINDOW INSTALLATION BUILDER/CONTRACTOR NUMBER AND TYPE OF WINDOW PURCHASED Suggested Cleaning of PERFORMANCE SERIES Vinyl Windows Glass: Clean glass with a mixture of mild dish soap and water. Rinse completely with clear water, then wipe dry with a soft cloth to avoid water spots. Avoid washing windows in direct sunlight. Never use petroleum-based cleaners or caustic chemicals on the glass. Vinyl Sashes and Mainframes: Vacuum dirt from sill and track areas before washing. Clean vinyl with a mixture of mild dish soap and water. Mild, non-abrasive soaps are usually safest for most dirt and stain removal. Always rinse completely with clean water and wipe dry. Screens: Remove from window, then wash on a flat, clean surface with mild soap and water and a soft brush. Rinse, wipe dry and then reinstall. For additional information, you may download AAMA’s Caring for Your Windows and Doors pamphlet at www.aamanet.org. HIGH CONCENTRATION OF CLEANERS MAY CAUSE DAMAGE TO THE WINDOW’S GLASS AND VINYL. DO NOT USE CLEANERS CONTAINING ABRASIVE PARTICLES, SOLVENT OR PAINT REMOVERS. This cleaning information is suggested in an effort to be of assistance; however, Alside can assume no responsibility for results obtained which are dependent on the solution chemicals as prepared and method of application. Alside P.O. Box 2010 Akron, Ohio 44309 For warranty questions call: 1-800-489-1144 Want to know more? Visit our website at www.alside.com © 2016 Alside Printed in U.S.A. 1/16 5M/LP 75-2725-01 Alside is a registered trademark and PERFORMANCE SERIES is a trademark of AMI. Alside PERFORMANCE SERIES TM Vinyl Windows . . . a reflection of quality craftsmanship. Every Alside PERFORMANCE SERIES TM Window is built on a rock-solid foundation — over 65 years of industry experience. Innovation is our heritage at Alside. Our PERFORMANCE SERIES Vinyl Windows trace their roots back to 1947, when Alside invented America’s first residential baked enamel aluminum siding. PERFORMANCE SERIES Vinyl Windows combine the beautiful style and superior craftsmanship that has built our reputation. Half a century of listening to the unique needs of construction professionals has shaped our vision and taught us how to deliver the comfort and quality every homeowner desires. PERFORMANCE SERIES TM Vinyl Windows and Patio Doors Warranty Assurance VINYL WINDOWS

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Page 1: Screens: Warranty Assurance · manufacturing defect occur, the Manufacturer agrees to furnish new screen material and/or new screen frame material to the Property Owner, transportation

ISSUED TO

ORIGINAL PURCHASER/PROPERTY OWNER

PROPERTY ADDRESS

CITY STATE ZIP

PHONE DATE OF WINDOW INSTALLATION

BUILDER/CONTRACTOR

NUMBER AND TYPE OF WINDOW PURCHASED

Suggested Cleaning of PERFORMANCE SERIES Vinyl Windows Glass:Clean glass with a mixture of mild dish soap and water. Rinse completely with clear water, then wipe dry with a soft cloth to avoid water spots. Avoid washing windows in direct sunlight. Never use petroleum-based cleaners or caustic chemicals on the glass.

Vinyl Sashes and Mainframes:Vacuum dirt from sill and track areas before washing. Clean vinyl with a mixture of mild dish soap and water. Mild, non-abrasive soaps are usually safest for most dirt and stain removal. Always rinse completely with clean water and wipe dry.

Screens:Remove from window, then wash on a flat, clean surface with mild soap and water and a soft brush. Rinse, wipe dry and then reinstall.

For additional information, you may download AAMA’s Caring for Your Windows and Doors pamphlet at www.aamanet.org.

HIGH CONCENTRATION OF CLEANERS MAY CAUSE DAMAGE TO THE WINDOW’S GLASS AND VINYL. DO NOT USE CLEANERS CONTAINING ABRASIVE PARTICLES, SOLVENT OR PAINT REMOVERS.

This cleaning information is suggested in an effort to be of assistance; however, Alside can assume no responsibility for results obtained which are dependent on the solution chemicals as prepared and method of application.

Alside P.O. Box 2010 Akron, Ohio 44309

For warranty questions call: 1-800-489-1144

Want to know more? Visit our website at www.alside.com

© 2016 Alside Printed in U.S.A. 1/16 5M/LP 75-2725-01Alside is a registered trademark and PERFORMANCE SERIES is a trademark of AMI.

Alside PERFORMANCE

SERIESTM Vinyl Windows . . .

a reflection of quality

craftsmanship.

Every Alside PERFORMANCE SERIESTM

Window is built on a rock-solid foundation

— over 65 years of industry experience.

Innovation is our heritage at Alside. Our

PERFORMANCE SERIES Vinyl Windows

trace their roots back to 1947, when Alside

invented America’s first residential baked

enamel aluminum siding.

PERFORMANCE SERIES Vinyl Windows

combine the beautiful style and superior

craftsmanship that has built our

reputation. Half a century of listening

to the unique needs of construction

professionals has shaped our vision and

taught us how to deliver the comfort

and quality every homeowner desires.

PERFORMANCE SERIESTM Vinyl Windows and Patio Doors

WarrantyAssurance

VINYL WINDOWS

Page 2: Screens: Warranty Assurance · manufacturing defect occur, the Manufacturer agrees to furnish new screen material and/or new screen frame material to the Property Owner, transportation

PERFORMANCE SERIESTM

Vinyl Windows and Patio DoorsLimited WarrantyAssuranceAlside, the Manufacturer of PERFORMANCE SERIESTM Vinyl Windows and Patio Doors, makes available to the Original Purchaser this Limited Warranty, warranting the PERFORMANCE SERIES Vinyl Windows/ Patio Doors for as long as the Property Owner shall own the property at the stated property address, from date of window installation, under normal use and service, against specified defects in material and workmanship of the PERFORMANCE SERIES Vinyl Windows/Patio Doors, occurring as a direct result of the manufacturing process, and subject to the terms and conditions of this Limited Warranty.

Vinyl Sash Frame and Vinyl MainframeThe rigidized vinyl in the window/patio door sash and mainframe are warranted against blistering, corroding, flaking or peeling, for a period of Twenty (20) Years from date of window installation under conditions of normal use and service.

Moving Parts of the Basic Window UnitThe moving parts of the basic window/patio door unit, consisting of the balance to raise and lower the window sash, the brass wheels to slide the sash, and the locking mechanism to secure the window or patio door sash are warranted against manufacturing defects in material and workmanship for a period of Five (5) Years from date of installation.

Fiberglass Screening and Screen FrameThe fiberglass screening material used in the window/patio door screen and the material for manufacture of the screen frame are warranted against manufacturing defects resulting in rotting or rusting, for a period of Twenty (20) Years from the date of installation. Should such a manufacturing defect occur, the Manufacturer agrees to furnish new screen material and/or new screen frame material to the Property Owner, transportation charges payable by the Property Owner.

Insulated Glass UnitThe hermetically sealed insulated glass unit of the PERFORMANCE SERIES Vinyl Window/Patio Door System is warranted for a period of Twenty (20) Years from date of window installation against development of material obstruction of vision occurring from manufacturing defects, resulting from film formation or dust collection between the interior glass surfaces, caused by failure of the hermetic seal, under conditions of normal use and service.

Property Owner Claim Procedure and Other Warranty ProvisionsAny claims for defects under this Limited Warranty should be made in writing to Alside, P.O. Box 2010, Akron, Ohio 44309, Attention: Window Warranty Services, promptly after discovery of the claimed defect, describing the defect claimed and referring to this Warranty and date of window installation, together with the name of contractor, proof of purchase and proof of property ownership as requested. Please allow a reasonable time for inspection purposes (if determined to be necessary).

If the windows or patio doors do not conform to this warranty and any such manufacturing defect occurs within the time period specified, according to the provisions of this warranty, then Alside agrees, at its option, to repair or replace the defective part or component of the window or patio door. Upon prepayment of any applicable shipping charges then due from the Original Purchaser/ Property Owner, Alside will provide the necessary parts or components.

Replacement parts or components furnished by Manufacturer under this Warranty will have the standard color available at that time. A color variance may occur between the new replacement part or component in comparison to the original window or patio door due to weathering exposure and would not be indicative of defects in the part or component.

Alside reserves the right to discontinue or change any PERFORMANCE SERIES Vinyl Window or Patio Door as manufactured. If the part or component of the window or patio door originally installed is not available and Alside determines to make replacement, Alside shall have the right to substitute a compatible part or component.

The Manufacturer does not warrant installation nor defects caused by installation. This Warranty covers only the specific manufacturing defects as specified herein. This Warranty does not cover any other damages or material failure including, but not limited to, normal weathering of sash frames and mainframe, and screen and screen frame, oxidation, accidents or intentional damage, or fire, flood, windblown objects, hail, lightning, earthquake or other Acts of God, chemical pollutants, chemicals, brick wash, mildew, negligent maintenance, fading, misuse or abuse, building settlement or structural defects, or if subjected to stresses resulting from localized heat sources which cause excessive temperature differentials over the glass surfaces or edges, or any other causes or occurrences beyond the Manufacturer’s control. This Warranty does not apply if the windows/patio doors are painted, varnished or coated with any other substance.

Normal weathering may cause any surface to oxidize, chalk or accumulate surface dirt or stains due to varying exposures to sunlight, weather and atmospheric conditions. The geographic location, the quality of the atmosphere and other local factors in the area, over which the Manufacturer has no control, contribute to the severity of these conditions.

This Limited Warranty does not include labor costs and the Manufacturer will not be responsible for any costs incurred in the removal or replacement, installation or reinstallation of the window or of any part or component of the window/patio door, or of any repaired or replacement part or component furnished by Manufacturer under this Warranty for the window/patio door. This Warranty does not cover breakage of glass or torn screening from any cause whatsoever.

Condensation on windows or patio doors may occur as the natural result of humidity within the house or building area and changes in interior/exterior temperatures, and does not indicate a defect in the window or patio door. This Warranty does not cover condensation nor frost or freezing from condensation on the windows and patio doors.

This Limited Warranty shall be for the benefit of the original Purchaser/ Property Owner only, shall not be transferable, and is limited to the manufacturer’s furnishing repaired or replacement parts or components of the window or patio door, free of charge, within the time period specified, or as applicable, upon payment in advance of any prorata amount then due from the Property Owner, according to the provisions of this Warranty, on Manufacturer receiving from the Property Owner any such claimed defective parts or components of the window or patio door, and with return transportation charges for any repaired or replacement window or patio door part or component being at Property Owner’s responsibility, as provided in this Warranty.

THE WARRANTY STATEMENTS CONTAINED IN THIS LIMITED WARRANTY SET FORTH THE EXPRESS WARRANTIES EXTENDED BY ALSIDE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THE PROVISIONS OF THIS WARRANTY SHALL CONSTITUTE THE ENTIRE LIABILITY OF ALSIDE AND SHALL BE THE PROPERTY OWNERS EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. ALSIDE SHALL NOT BE LIABLE TO THE PROPERTY OWNER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.

Some states do not allow the exclusion or limitation of implied warranties and incidental or consequential damages so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

PERFORMANCE SERIES Vinyl Windows and Patio Doors are manufactured and warranted by Alside, P.O. Box 2010, Akron, Ohio 44309.

Warranty questions: 1-800-489-1144