seirbhísí tf ucducd it services welcoming the internet generation to university college dublin...
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Seirbhísí TF UCDUCD IT Services
Welcoming the Internet Generation to University College Dublin
Derek Nolan
Project Team Leader
IT Services
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Background• For the current generation, technology is an
integral part of their lives and they have increasingly high expectations when it comes to accessing services both on and off campus.
• In welcoming this new generation UCD has adopted a “one stop shop” approach to the delivery of quality on-line services to our students.
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Some Stats..
• Approx 20,000 students registered on-line
• Approx 14,000 payments made on-line
• Approx 164,000 grades created from approx 400,000 component marks entered on-line
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• This presentation covers our use of the web to provide an integrated suite of services in the areas of registration, fee payment, accommodation and eLearning provision.
• These services are all based around Sungard’s Banner and Luminis applications.
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Services for Students
Student
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Services for Students
Student
Apply to
Attend
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Services for Students
Student
Apply to
Attend
Register For
Courses
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Services for Students
Student
Apply to
Attend
Register For
Courses
PayThe Bill
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Services for Students
Student
Apply to
Attend
Register For
Courses
PayThe Bill
FindAccommodation
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Services for Students
Student
Apply to
Attend
Register For
Courses
PayThe Bill
FindAccommodation
AccessCourse Work.
Results,Resources
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Apply to Attend
• Two Routes – CAO Central Applications Office (On-line)– UCD On-line Application
• Applicants Can– Complete Application On-line– Review Status of Applications– Confirm Acceptance
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Register for Courses
• Confirm Attendance
• Review/Update personal details– Update Contact Details– Update Next of Kin
• Capture survey data– HEA– Internal
• Choose their Curriculum
• View Registration summary
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Register for Courses
• Confirm Attendance
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Register for Courses
• Confirm Attendance
• Review/Update personal details– Update Contact Details– Update next of Kin
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Register for Courses
• Confirm Attendance
• Review/Update personal details– Update Contact Details– Update next of Kin
• Capture survey data– Higher Education Authority Requirements – UCD Specific
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Register for Courses
• Confirm Attendance
• Review/Update personal details– Update Contact Details– Update next of Kin
• Capture survey data– Higher Education Authority Requirements – UCD Specific
• Programme Specific Requirements
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Register for Courses
• Confirm Attendance
• Review/Update personal details– Update Contact Details– Update next of Kin
• Capture survey data– Higher Education Authority Requirements – UCD Specific
• Programme Specific Requirements
• Choose their Curriculum
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Choose their Curriculum
• Semesterised Registration– One stop shop but not a one step process
• Choose Majors/Minors/Modules• Context Sensitive
– Only where entry requirements are met
• Choose Modules– Core Modules are preselected
» Select labs and tutorial slots
– Select Options/Electives» Search for available modules» Resolve clashes
• Available actions– Drop/Swap – View Calendar– View Credit Statement
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Pay the Bill
• Fee status assessed– EU/ Non EU– State Funded or Self Paying
• Charges calculated– In real time– Updated by changes to module selections
• Payments collected– Amounts due from third party deducted– Credit Card/Laser Payments accepted– Balance due updated
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Find Accommodation
• Apply for Accommodation– Apply to a specific residence– Immediate notification of outcome
• Places Allocated based on distance from Campus• Places reserved for International Students
– Pay Deposit
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Find Accommodation
• Apply for Accommodation– Apply to a specific residence– Immediate notification of outcome
• Places Allocated based on distance from Campus• Places reserved for International Students
– Pay Deposit
• New Developments– Log maintenance requests for their residence– Allocation to room level as part of the application
process
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Access Course work and Exams Results
• Access Course work on Blackboard– Submit assignments– Work off-line and synchronize when on campus
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Access Course Work, Results, Resources
• Access Course work on Blackboard– Submit assignments– Work off-line and synchronize when on campus
• Access Library Facilities via Connect
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Complete Course work and Exams Results
• Access Course work on Blackboard– Submit assignments– Work off-line and synchronize when on campus
• Access Library Facilities via Connect
• View Results on-line– Examination results by term– Diploma Supplement on graduation
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